Professional Documents
Culture Documents
Compliance Visits
Mock Audits & UKVI
Compliance Visits
Once you are a licenced Sponsor, the Home Office reserve the right to carry out
UKVI Compliance Checks to ensure you are complying with sponsor duties and are
taking responsibilities seriously. Understanding the Immigration Rules and Home
Office Policy Guidance & Regulations can be complex and to ensure that your
business is and remains compliant with all immigration requirements, we carry out
mock audits to be prepared.
If Compliance Officers are not satisfied with their findings, UKVI can either refuse to
grant a Sponsor Licence or if one has been granted they can take action against the
organisation. UKVI may make the decision to prosecute key personnel of the organi-
sation under the Immigration Rules or other legislation if they are found to have
attempted deception.
UKVI want to see that you have the systems and processes in place to maintain
records and compliant practices in accordance with your sponsor licence and Right to
Work duties.
• Record keeping duties: we can check what records and documents are being
kept, whether they are acceptable, when and how you are checking these documents and
whether you are diarising further required checks.
• Reporting duties: we can check if you are aware of what information or events
you are required to report to the Home Office using the SMS and whether you have been
doing so.
• Immigration law: we can check what systems and processes you have in place to
ensure that you are complying with the current immigration laws such as ensuring you are
employing migrants who are appropriately qualified, registered or experienced to do the
job and whether there is a genuine vacancy to employ the migrant worker.
• Genuine vacancy: while carrying out mock audits, we can interview migrant
workers to establish whether there is a genuine vacancy and establish whether they are
fulfilling their role in accordance with the appropriate SOC code and whether they are
being paid the appropriate salary.
Following a visit to your business premises, we prepare a detailed report of all findings which
will include recommendations to assist you in complying with your sponsorship duties. Our
experience indicates that most businesses do not have the correct procedures in place and all
of our business sponsor clients have found our immigration compliance service invaluable in
being prepared for actual UKVI Compliance Checks.
POST-LICENCE
ASSESSMENT VISITS
Statistically, you are more likely to encounter difficulties with a post-licence assessment rather
than a pre-licence visit. Therefore, it is important that you know what Home Office officials will be
looking for during a post-licence sponsor compliance visit. The areas include whether:
This all impacts the organisation’s ability to sponsor points-based visa workers.
Preparing for Home Office visit
Make record keeping a daily concern
A large part of your sponsor licence and Right to Work duties involves maintaining
accurate records. Records must at any one time be up to date and easily accessible.
They also need to be comprehensive in documenting all relevant aspects of sponsored
workers’ employment, such as absences, work duties, location and pay.
Initial impressions can go a very long way to establish your credibility as a responsible
and compliant sponsor. Poor initial impressions can mean a more detailed and
challenging scrutiny of your personnel files and HR procedures.
This means being able to present comprehensive employee records evidencing a
sustained and consistent approach to immigration compliance. If compliance issues are
uncovered where you are otherwise generally been able to evidence compliance,
depending on the nature of the breach, you may face less severe ramifications in the
context of your wider compliance.
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• You are fully aware of your
responsibilities as a sponsor
• You are keeping on top of your
responsibilities
Sponsor licence holders must keep all required records until an officer has
examined them, or, if an officer has already examined them, for at least one year
(if an employee works for less than a year, the duration of the employment).
Some documents may need to be held for longer periods to satisfy other
requirements and avoid a civil penalty for illegal employment.
Key personnel:
You must ensure you have assigned the relevant roles under your sponsor
licence, including the Authorising Officer, Level 1/2 users and key contact.
Key personnel must understand the scope of their role and be adequately
trained to perform their duties.
Whether the same person holds multiple roles, or these are assigned to
different employees – their details must be recorded and kept up to date on
the SMS
Sponsored worker duties
One of the areas officers are likely to investigate is whether the job being performed
by the sponsored worker meets the skilled worker criteria and matches the informa-
tion on the Certificate of Sponsorship. This means the worker should expect to be
interviewed and asked about their daily duties.Ensure records are kept relating to
the worker’s employment, such as their job description.
It’s essential that you have an Authorising Officer in place at all times. That means if the
current incumbent leaves the company, or relocates overseas, or goes on sabbatical or
maternity leave, you need to appoint someone else to fill the role – even if it’s just a
temporary move. UKVI see the Authorising Officer as their key point of contact with your
company, even if they aren’t involved in the day-to-day work of immigration. They will be
e-mailing your Authorising Office from time to time, and if they get an automatic reply
telling them ‘Mr Smith left the company in 2014, please contact…’ they won’t be happy. In
their eyes if you don’t have an Authorising Officer in place then no one is taking
responsibility for immigration matters.
If you open or close a UK branch
It can be even easier to lose track of which overseas companies are covered by
your licence – yet again none of this information is viewable on your Sponsorship
Management System. And if you’re part of a Group with a complex global structure,
we appreciate that sometimes UK HR may be informed rather late down the line
when a new subsidiary in Azerbaijan is established. Usually just at the point that one
of your Managers wants to bring over an employee from there to the UK. Ideally you
should be updating UKVI every time a linked entity overseas is established (or shut
down), and certainly you must have done this before you can consider transferring
an employee from that overseas company to the UK, but if your Group is constantly
opening new overseas branches or companies then we would suggest programming
in the submission of an update to UKVI every quarter, or yearly – it will depend on
how frequent those kind of changes are.
Mock inspections
Immigration audits are highly effective in identifying compliance
risks and breaches. They also help to avoid backlog issues and
alleviate demands on a daily basis by ensuring operations are
geared towards compliance. Take a proactive approach before
the Home Office comes calling and carry out an audit of your
HR systems, documents and processes.
Be cooperative
We can..
• Ensure your personnel files are compliant
with your legal requirements.
• Carry out a mock audit with your
Authorising Officer and any other key personnel.
• Provide a full audit report which will
highlight areas of non-compliance and make
recommendations for improvements.
• Act as your representative when the Home
Office conducts their visit.
• Ensuring your key personnel will be available on the day of the sponsor compliance visit. If they
are not then it may be possible to ask for a short adjournment of the visit to ensure they are available.
Any delay should be used wisely to help prepare for the audit. If the Home Office official has asked to
see named sponsored staff for an interview make sure the sponsored employees and their paper-
work are readily available and that your sponsored staff understand the purpose of the interview
• Reviewing HR files: for all employees and ensuring that right-to-work checks were carried out
correctly, recorded and repeated as required for employees subject to immigration control with
time-limited visas
• Checking the location of all relevant files and paperwork : (if they are not all stored electronically)
as it will not look good if the file the Home Office official asks to see cannot be located or is off-site
Unannounced vs pre-arranged
sponsor compliance visits
The Home Office can carry out either announced or unannounced sponsor compliance
visits to your premises. If you receive an unannounced visit and refuse to agree to the
Home Office entering your premises to carry out the audit then they cannot force entry.
However, they could record the business as non-compliant and this may result in your
sponsor licence either being refused, suspended or revoked.
The Home Office official will also use the audit to verify the information that they think needs
checking from your sponsor licence application.
Ideally, a mock audit should be a regular occurrence, whether or not the business is selected
for a sponsor compliance visit as a mock audit picks things up early and may reduce the risk of
the Home Office selecting your business for a compliance visit.
Preparing your key personnel and
sponsored staff
It is sensible to prepare your key personnel and sponsored staff
for potential interviews by a Home Office official during the
audit. Whilst you or your HR director may be used to being
interviewed, your level 2 sponsor management user is not likely
to be. They and your sponsored staff may find the thought of an
interview intimidating unless they are prepared.
Some Home Office officials will identify, in advance of the visit, the sponsored staff they wish to
interview. Home Office officials can also ask for specific paperwork to be available during the
compliance visit. You should not assume that the Home Office official will only interview the named
sponsored staff or that the visit will only focus on any requested documents. You should still fully
prepare for the compliance visit in case additional key personnel and sponsored staff interviews or
HR files are requested on the day of the audit.
Any interviews with sponsored staff may focus on whether their daily work activities fit the
standard occupation code and certificate of sponsorship job description. For example, if you
secured a certificate of sponsorship for a sponsored staff member based on a standard occu-
pation code job description of ‘accountant’ the job functions carried out by the recruited spon-
sored staff member will need to match those expected of an accountant rather than those of
a financial assistant carrying out routine administrative tasks.
Before attending the sponsor compliance visit the Home Office official will have done their
‘homework’ and checked the information held by the Home Office on sponsored staff and
may have used the computerised government records to look at the information on individual
sponsored staff’s job description and the SMS reporting on individual members of staff.
Reviewing your files:
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POSTPONED
Your sponsor licence should only be suspended or revoked if the Home Office official
concludes there are serious breaches of sponsor licence duties or if the company poses
a threat to immigration control.
If your sponsor licence is downgraded from grade A to B the Home Office will provide an
action plan of the steps required by you to ensure your sponsor licence is upgraded to
grade A. The action plan gives you 3 months to address any Home Office concerns over
sponsor licence compliance. At the end of the action plan period, you may receive a
further sponsor compliance visit to assess whether you have complied with the action
plan. If you have not done so then the Home Office could revoke your licence.
What does it mean to have a licence revoked?
If the outcome of a sponsor compliance visit is the revocation of your sponsor licence
you need to act quickly to assess how the revocation of your sponsor licence will affect
your business and look at your options.
Home Office workers often choose an unannounced visit for audit runs. However, they are
fully aware that specific circumstances can trigger on-site inspection of some businesses:
UKVI inspections generally rely on documentation and evidence. The better you
are at this, the more transparent, accountable and cooperative you appear. Even if
the inspection officers discover an error, your willingness to comply can protect you
from being penalised.
8. Stay Cautious
If you are lucky, you may get a short notice of an inspection, but
it can happen unscheduled. Staying cautious and expectant is
among the necessary sponsor licence duties, but it does not
end with you alone.
If the sponsor cannot properly address the concerns raised by the officials about the
compliance visit, their sponsor licence would be revoked.
The Home Office may give, refuse, renew, suspend or revoke a sponsor licence
application. A poor audit result may mean that key personnel and business administrators
cannot apply for a licence within 6-12 months based on the reason for the outcome. When
employers lose their sponsor licence, it may influence workers’ visa expiry dates or their
visas may be revoked.
Our opinion:
Sponsor licence mock audit is like insurance policy and provides peace of mind that you
are covered in the event of a real-life UKVI compliance audit. Our mock audit provides the
additional reassurance that the checking process has been carried out by a person who is
independent of your business and, hence is likely to be less prone to bias and will fully
report any problems discovered. We spot any problems that may have gone unnoticed by
you and they can provide clear guidance on how to resolve them in the most effective
manner.
Contact Us
Hari Potru - Immigration advisor
07 93 93 70 70 8