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In Maintenance, we determine key performance indicators (better known as
They can measure anything from the time that elapsed during a shutdown
production processes.
its goals, strategies and action plans. However, there is a set of indicators that is
achieve, don’t take them for goals themselves. Do not forget that an indicator is
Additionally, indicators may be divided into two categories: first, those which
performance; and second, those that concern the reliability and availability of
Compliance.
We will now go over their respective uses, benefits and average values.
1. Downtime
This maintenance indicator tracks, monitors and evaluates the asset’s reliability.
Downtime tracks the total time equipment was unavailable or offline, which
means an undesired event occurred and it will require some kind of intervention.
You can use this KPI whether there’s already a maintenance plan in place for
that asset or not. It’s also a variation of the Planned Maintenance Percentage,
asset should be fully operational (also called “uptime”) around 90% of time so
that production won’t shut down. The lack of infrastructure, monitoring and
This indicator can help you establish a preventive maintenance strategy with
the goal of keeping downtime below average, as well as minimizing the effect
calculate this metric, you need to take into account all the workflow in
completed work orders, divided by the total available man-hours. Consider only
the productive time of each technician, since they are not performing work
Because it measures time, the result should be presented in hours, days, weeks
determining the causes behind them (if they are happening). From that point on,
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3. MTBF – Mean Time Between Failures
Another well-recognized key performance indicator is the MTBF,
from software failures and manufacturing defects. Failures that don’t put the
Since the result considers the time elapsed between each failure, it is
also measured in time (hours, days, weeks or months). The longer the MTBF,
the more reliable the asset – unlike the MTTR, which should be the lowest
possible.
To calculate the MTBF, you need to subtract the total breakdown time from
the total working time; and then divide it by the number of breakdowns.
The total working time may be 24 hours or the period during which equipment
is operating. The total breakdown time includes all the time lost until it is up and
running again.
In this case, the global average varies according to the type of equipment or
a single component or a whole system. The MTTR considers the time it takes
for your team to intervene or perform corrective maintenance after a failure has
happened.
Unlike the MTBF, you should aim for the lowest MTBF possible. In a way, it
also works as a trigger for making decisions that lead to maximum profits and
minimal risks.
To calculate the MTTR, you will need to take into consideration the total
amount of time spent on repairs after each failure during a certain period of
time. Once you have the answer, divide it by the amount of failures reported
months) that a given asset was down – as well as what you should do to prevent
Like the MTBF, there isn’t a global standard that will suit every industry and
possible.
5. OEE – Overall Equipment Effectiveness
The OEE is one of the most important KPIs in maintenance. It measures
whether the processes you’ve put in place are efficient or not. As a standard
One of the many benefits of calculating the OEE is finding out how often assets
are available to work. You’ll become aware of how speedy the manufacturing
process is and, last but not least, how many products (or services) are
production against projections. Finally, quality comes from the total production
The OEE is closely related to two other KPIS, the OOE and the TEEP. Head
this way to learn all about the OOE, the OEE and the TEEP.
6. PMP – Planned Maintenance Percentage
The planned maintenance percentage considers the time spent on planned
We take into account effectiveness, compliance and how each activity was
performed, as well the time needed to complete it. Then, simply divide the total
planned maintenance hours by the total maintenance hours. Multiply the result
its performance and success within its sector. To match global median
Or, better yet, the effectiveness and commitment technicians and managers
measures the whole team’s performance, from the decision-makers to the people
Generally, managers evaluate the date, the time it took to complete a task and
performance indicators is the deep knowledge and insight you’ll gain on internal
processes and activities. Thus, you can understand what’s really working (or
not just about ensuring the company will be productive, it also plays a
Profit will stay healthy and within projections, without downfalls or losses.
The company will also improve its reputation, since reliability tends to