330 Lampiran A8 Ulasan-ulasan Bermakna Peduli Sesama lin November I called to order new balarcerivPERLINK http://mwn.zappos.com/dfsneakers sneakers for my mom. 1 was blessed to get Melissa ac my customer service rep. Melissa asked how I was, and I told her my story My mom had just had a drain put in her brain and was facing the removal of a Imeningioma, a brain tumor. I was beside myself with worry. Melissa was s> Icompassionate that sha tock the time to share her story of her own battle with a brain tumor. She was so posttive and reassuring when T was $0 certain my mom was going {to clo. Wa spake for slong time, and than Lordered my mens enoakers. When 1 got loff the phone | marveled at how God werks: He sends you what you need to hear In {tne most unusual places. I thought I was Just ordering sneakers, but Igot an angel telling me not to give up. Thank you, Melissa!!! ‘Sumber: Output Olah Data Software MAXQDA11 In November | called to order new balance sneakers for my mom. | was blessed to get Melissa as my customer service rep. Melissa asked how | was, and | told her my story. My mom had just had a drain put in her brain and was facing the removal of a meningioma, a brain tumor. | was beside myself with wory. Melissa was so compassionate that she took the time to share her story of her own battle with a brain tumor. She was so positive and reassuring when | was so certain my mom was going to die. We spoke for a long time, and then | ordered my mom's sneakers. When | got off the phone | marveled at how God works: He sends you what you need to hear in the most unusual places. | thought | was just ordering sneakers, but | got an angel telling me not to give up. Thank you, Melissa!!! Pada bulan November saya menelepon untuk memesan sepatu kets keseimbangan baru untuk ibu saya. Saya merasa bersyukur dilayani oleh Melissa bagian layanan pelanggan. Melissa bertanya bagaimana kabarku, dan aku menceritakan kisahku padanya. Ibuku baru saja memasang drainase di otaknya dan menghadapi pengangkatan meningioma, tumor otak. Aku sendirian dan penuh rasa khawatir. Melissa sangat berbelas kasih sehingga dia meluangkan waktu untuk membagikan kisahnya tentang pertempurannya sendiri dengan tumor otak. Dia begitu positif dan meyakinkan ketika saya begitu yakin ibu saya akan meninggal. Kami berbicara untuk waktu yang lama, dan kemudian saya memesan sepatu kets ibu saya. Ketika saya menutup telepon, saya kagum dengan cara kerja Tuhan: Dia mengirimi Anda apa yang perlu Anda dengar di tempat yang paling tidak biasa. Saya pikir saya hanya memesan sepatu kets, tetapi saya mendapat malaikat yang memberi tahu saya untuk tidak menyerah. Terima kasih, Melisa!!!!!