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“TOPSLINE 1252” modeled on lines of 911, USA, is the first private operator in the world to have
started the Emergency Response Services (ERS) and first of its kind in India.
We intend to propose an association where in Imax Adlabs Cinemas can provide a value
additional emergency rescue service to their patrons in case of any emergency when they are
present at the venue.
12 voucher per customer (Buy one ticket and get one ticket free at PVR Multiplex).
1. In case of an emergency call from the multiplex the response time will be 9 minutes for any
vehicle to report at the multiplex.
2. All the material required for branding and distribution will be printed and brought by Topsline
services.
3. To avoid hoax call and misunderstanding the emergency service will be available after a call
from a pre-determined number at the multiplex to the help line 1252.
4. The clauses mentioned the in following Annexure A and Annexure B would be binding on both
the parties during the period of the association.
Annexure A: Scope of the Services
TOPSLINE will offer services at IMAX CINEMA premises on 24x7 basis for 365
days.
The scope of emergency response service will be limited to IMAX CINEMA premises
only. In case of any service needed outside the premises, TOPSLINE will not be
responsible for rendering services.
During disaster at the premises, TOPSLINE will provide additional Life Brigades free of
cost.
TOPSLINE will not be responsible for any loss or damage of property while undergoing
the rescue operations.
The phone call for an emergency under this plan has to be routed through
IMAX CINEMA administrative office/ Security desk, as per mutual
agreement.
IMAX CINEMA has agreed to take the emergency evacuation service totally
on its risk, of any nature, arising from the nature of service. The TOPSLINE
shall perform duty diligently, with best of his ability and shall protect the
interest of IMAX CINEMA to its best ability limited to the constraints on the
site."
Annexure B: Commercial Terms
The TOPSLINE Operation Staff and IMAX CINEMA would mutually agree upon the
modalities of the functioning.
The terms and conditions are subject to Force Majeure / Acts of God based on
circumstances beyond the power of SERVICE PROVIDER.
When requested by TOPSLINE, IMAX CINEMA shall provide any information, records
relating to any legal matters that TOPSLINE deems necessary.
The IMAX CINEMA and the IMAX CINEMA FACILITIES COVER members shall
indemnify and keep TOPSLINE indemnified during the pendency of the FACILIITIES
COVER agreement from and against any liabilities, claims costs and expenses including
court costs suffered/incurred towards any claim or action brought by a Third Party.
The IMAX CINEMA master member expressly authorizes TOPSLINE to disclose any
particulars and information deemed necessary for purposes relating to services covered
under ERS to government and other regulatory authorities as required by law.