Professional Documents
Culture Documents
LECTURE - 8
TNA means Training Need Analysis. TNA determines the need for training
for any Human Capital, so that the deficiency is eliminated. TNA could be
for an individual, group or entire workforce.
12. IDP is also referred as the ADDIE Instructional Design Model. What is
ADDIE based upon?
It is based upon Rudyard Kipling's 5 W’s and 1H, just like JA, HRPP etc.
16. What are the Seven Principles to Deliver Training effectively and the
rationale being each?
4.The Principle of The Lesson – Learner should attend the training program
with the motive of enhancing new skills, knowledge and competencies,
matching his JD and UJP.
5.The Principle of The Teaching Process – The training program needs to be
exciting and interactive to the trainee’s. Trainee’s should pitch-in their
personal and professional experience.
6.The Principle of The Learning Process – Imperative that the trainee’s
attend with a positive mindset to grasp new knowledge with openness.
7.The Line Head is the best person to review the change in his subordinate
after the training program and how he implements the acquired knowledge in
his job.
Topics to be touched based
Empowerment
Relationship
Flexibility
Optimal
Performance
Recognition &
Acronym of “Perform”
Rewards
Morale
What is Performance ?
Performance is actually what an employee:
“Does” OR “Does Not Do”
Performance of employees are based upon:
1. Quantity of output
2. Quality of output
3. Timeliness of output
4. Cooperativeness
Other dimensions of performance might be appropriate in
certain jobs, but those listed above are common to most.
Performance Management System
• The Appraisee
• The Appraiser
• HR Department
What could be the Objectives of PA?
1. Evaluate
preceding year’s 1. Identify
progress 1. Recognition & Strength,
1. Transfer or Encouragement Weakness,TNA &
2. Effective Two- Re-location Areas of Growth
way 2. Employee Audit 2. Rewards –
Communication Raise, Promo. 2. Set Perform.
with Feedback 3. PIP or Dismissal Objectives /
on Past 3. Better Benefit Goals for the
Performance 4. Career & Incentive following year
Advancement Package
3. Judging gap 3. Minimize
between the Dissatisfaction &
Actual & the pre- Turnover
set Standard
Performance
Feedback / Appraisal Interview
Feedback is
a GIFT
if given and
received
constructively!
Repercussion of a Negative PA Interview
Supervisor’s Homework prior an Appraisal Interview
Good OR
Average OR
Poor OR
Rationale for Rating / Ranking (in a Nutshell)
Good OR
Average OR
Poor OR
Ranking / Rating – based on 3 Factors
The data or information that managers receive on how well
employees are performing their jobs can be of three different
types.
KRA Weight
1. Imparting Lecture 0%
2. Research Material for the
Lecture 0%
3. Service to the Institution 0%
100%
KRA - Lecturer
MBO is a
total
PMS in
itself
360o Feedback Method
.. More on 360
Example: 360o Feedback Method
Feedback collected Anonymously from :
Suppliers /
Customers Superiors Vendors
Peers Team
(other Employee Members
Dept’s)
Subordinates
Comparative Method / Forced Distribution / Bell Curve
With the forced distribution method, the ratings of
employees’ performance are distributed along a bell-shaped
curve.
There are several drawbacks to the forced distribution
method.
One problem is that a supervisor may resist placing any
individual in the lowest (or the highest) group.
Difficulties may arise when the rater must explain to the
employee why he or she was placed in one grouping and
others were placed in higher groupings.
Further, with small groups, there may be no reason to assume
that a bell-shaped distribution of performance really exists.
Finally, in some cases the manager may feel forced to make
distinctions among employees that may not exist.
.. More on Bell Curve
More on Bell Curve
(Illustration-2)
Comparative Method / Forced Distribution / Bell Curve
Example:
No.
of
employees
This method is popular because it is simple and does not require any writing ability.
The method is easy to understand and use.
Performance Trait Excellent Good Average Fair Poor
Attitude 5 4 3 2 1
Knowledge of Work 5 4 3 2 1
Managerial Skills 5 4 3 2 1
Team Work 5 4 3 2 1
Honesty 5 4 3 2 1
Regularity 5 4 3 2 1
Accountability 5 4 3 2 1
Interpersonal
5 4 3 2 1
relationships
Creativity 5 4 3 2 1
Discipline 5 4 3 2 1
“Annual Confidential Report (ACR)”
Confidential Report System is well known method of performance
appraisal system mostly being used by the Government
Organizations.
Superior writes Confidential Report about his subordinate on the
basis of the following key factors :
1. Character and conduct of an employee
2. Knowledge of an employee
3. His nature and quality of work
4. Punctuality of employee
5. Absenteeism of an employee
6. Unauthorized absenteeism or leave without permission
7. Behavior of an employee with colleagues, superiors and with public
8. Ability of supervision and controlling
9. His/her integrity and honesty
10. If any complaints against employee
Demerit : The employee himself is not aware of his
Appraisal as it is kept Confidential from him without any Feedback
Closing Note: