SAMPLE PAPER: TOURISM

Blue-Print for Sample Question Paper for Class XII (Session 2023-2024)
Max. Time: 3 Hours Max. Marks: 60
PART A - EMPLOYABILITY SKILLS (10 MARKS):
SHORT
OBJECTIVE
ANSWER
TYPE
UNIT TYPE TOTAL
NAME OF THE UNIT QUESTIONS
NO. QUESTIONS QUESTIONS
1 MARK 2 MARKS
EACH EACH
1 Communication Skills- IV 1 1 2
2 Self-Management Skills- IV 2 1 3
Information and Communication
3
Technology Skills- IV
1 1 2
4 Entrepreneurial Skills- IV 1 1 2
5 Green Skills-IV 1 1 2
TOTAL QUESTIONS 6 5 11
NO. OF QUESTIONS TO BE
Any 4 Any 3 07
ANSWERED
TOTAL MARKS 1x4=4 2x3=6 10 MARKS
PART B - SUBJECT SPECIFIC SKILLS (50 MARKS):
DESCRIPTI
SHORT SHORT
OBJECTIVE VE/ LONG
ANS. ANS.
TYPE ANS. TYPE TOTAL
UNIT TYPE TYPE
NAME OF THE UNIT QUESTIONS QUESTION QUESTION
NO. QUES.- I QUES.- II
S S
1 MARK 2 MARKS 3 MARKS 4 MARKS
EACH EACH EACH EACH
1 Introduction to travel and 4 1 - 1 6
tour operation business
2 Operation of travel 4 - 1 - 5
agency
3 Transport network 4 1 - - 5
4 Itinerary planning 4 1 - 1 6
5 Tour packaging and 4 1 - 1 6
programming
6 Package tour costing 4 - 1 1 6
7 Government and 4 - 1 1 6
professional bodies
8 Global distribution 4 1 - - 5
system
TOTAL QUESTIONS 32 5 3 5 45
NO. OF QUESTIONS
26 Any 3 Any 2 Any 3 34
TO BE ANSWERED
TOTAL MARKS 1 x 26= 26 2x3=6 3x2=6 4 x 3 = 12 50 MARKS

Pg. 1
Pg. 2
Max. Time: 3 Hours Max. Marks: 60

General Instructions:
1. Please read the instructions carefully.
2. This Question Paper consists of 24 questions in two sections – Section A & Section B.
3. Section A has Objective type questions whereas Section B contains Subjective type
questions.
4. Out of the given (6 + 18 =) 24 questions, a candidate has to answer (6 + 11 =) 17
questions in the allotted (maximum) time of 3 hours.
5. All questions of a particular section must be attempted in the correct order.
6. SECTION A - OBJECTIVE TYPE QUESTIONS (30 MARKS):
i. This section has 06 questions.
ii. There is no negative marking.
iii. Do as per the instructions given.
iv. Marks allotted are mentioned against each question/part.
7. SECTION B – SUBJECTIVE TYPE QUESTIONS (30 MARKS):
i. This section contains 18 questions.
ii. A candidate has to do 11 questions.
iii. Do as per the instructions given.
iv. Marks allotted are mentioned against each question/part.

Pg. 3
 SECTION A: OBJECTIVE TYPE QUESTIONS

Q. 1 Answer any 4 out of the given 6 questions on Employability Skills (1 x

4 = 4 marks)
i. What is the full form of SMART? 1
ii. Name the factors that affect active listening? 1
iii. What is the default alignment of numbers in the cell ? 1
a. Left aligned
b. Right aligned
c. Center aligned
d. Randomly align
iv. A person who start at the age 50 yrs without any entrepreneurship 1
background is called -------
v. What is the full form of PHEVs 1
vi. People who distrust others, family, friends and partner and hold 1
grudges against others have ……..personality disorder.

Q. 2 Answer any 5 out of the given 7 questions (1 x 5 = 5 marks)

i. Who are known as the ‘image builder of the country’? 1
ii. Mention any two types of operation of an air freight market ? 1
iii. Itinerary is also known as ……….. 1
iv. To whom should the application for approval from IATA be addressed 1
to?
A) Minister of Tourism
B) President of India
C) Director Agency Investigation Panel
D) Head of IITTM
v. Which type of package tour is designed for the working-class people? 1
vi. Name the GDS in operation. 1
vii. Which is the oldest travel agency of North America?
A) Cox and Kings
B) Brownell Travel
C) Thomas Cook
D) American Airlines

Q. 3 Answer any 6 out of the given 7 questions (1 x 6 = 6 marks)

i. What is the main source of revenue of the travel agency? 1
ii. The sum of total of all expenditure for buying the principal and 1
ancillary services is called ___________
iii. An itinerary that specifies the details like the schedule transportation, 1
arrival and departure schedules. Duration of sightseeing, land travel
time, type of accommodation and so on is called ____________
A) Skeletal Itinerary
B) Technical Itinerary
C) Descriptive Itinerary
D) Tourist Itinerary
iv. What is the full form of ATOL? 1
v. Full form of POSD is __________ 1
vi. Hopper wagon in railways are used for _______ 1

Pg. 4
vii. When was SABRE launched? 1
A)1964
B)1976
C)1972
D) 1968

Q. 4 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)

i. Sita was established in which year? 1
A} 1670
B) 1963
C} 1976
D) 1920
ii. Write the complete name of any two Indian professional organizations. 1
iii. Name any two types of old pricing strategies? 1
iv. What does LCC stand for? 1
v. Expand IBM. 1
vi. State the difference between FIT and GIT. 1

Q. 5 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)

i. American Automobile Association is an example of _____travel agency 1
A) Independent
B) Consortium
C) Regional
D) Mega
ii. Salary, perks, recruitment, comes under _______cost. 1
iii. Give the full form of FIYTO. 1
iv. What do you mean by Tailor-made package? 1
v. Site that actually reads fare information from the screens of other sites 1
and report them to the consumer are known as ________
vi. Where was the oldest travel agency in the world started? 1

Q. 6 Answer any 5 out of the given 6 questions (1 x 5 = 5 marks)

i. An itinerary which includes pick up points, turn around points, 1
sightseeing points is called as the ________
A) Tourist Itinerary
B) Tour manager Itinerary
C) Bus Driver Itinerary
D) Tourist Itinerary
ii. Name the 3S of ADTOI. 1
iii. Name the kinds of insurance included in a package tour. 1
iv. American Express is the company of 1
A) Thomas Cook
B) Henry Wells
C) Cox and Kings
D) South Midland Association
v. Which kind of itinerary is produced for the purpose of marketing? 1
vi. The Cruise company that dominate Asia-Pacific market 1
A)Star Cruise
B) Norwegian Cruise liner

Pg. 5
 C) Royal Caribbean Cruises
D) North Sea Container line

SECTION B: SUBJECTIVE TYPE QUESTIONS

Answer any 3 out of the given 5 questions on Employability Skills (2 x 3 = 6 marks)

Answer each question in 20 – 30 words.
Q. 7 Name the elements of Communication. 2

Q. 8 Enlist the techniques that help you to maintain positive outlook. 2

Q. 9 Name the components of spread sheet 2

Q. 10 What do you mean by Start Up? 2

Q. 11 What are the benefits of Green Jobs? 2

Answer any 3 out of the given 5 questions in 20 – 30 words each (2 x 3 = 6 marks)

Q. 12 What are Business Travel Houses. 2

Q. 13 Discuss the Halo-effect. 2

Q. 14 What do you mean by ground shipping ? 2

Q. 15 Define Itinerary. 2

Q. 16 Enlist any four benefits of a sound organizational structure of a travel 2

company.

Answer any 2 out of the given 3 questions in 30– 50 words each (3 x 2 = 6 marks)
Q. 17 Mention the qualities of a travel agent while dealing with a customer.. 3

Q. 18 What is the main responsibility of an NTO? 3

Q. 19 Explain the various types of traditional pricing strategies in tour operation 3

business.

Answer any 3 out of the given 5 questions in 50– 80 words each (4 x 3 = 12 marks)
Q. 20 Discuss the various components assembled in a package tour. 4

Q. 21 Mr. Chang wanted to come to India for the 1 st time with the family. He 4
wanted to have the best deal. In the group he, his children and parents to
accompany him.
Q1 What type of Itinerary should he be given by the travel agent (1)
Q2 What should be the dos and don’ts a travel agent should keep in mind
while making his itinerary? (2)
Q3 What types of resources a travel agent should use while making an
itinerary? (1)
Q. 22 Explain the need for an integration between Government and professional 4
bodies. Enlist any six benefits of an effective integration.
Q. 23 Mr. Preeti wants to take her family for a vacation. Explain the main 4
classification package tour to Ms. Preeti in order to help him make an

Pg. 6
 informed choice.
Q. 24 Madam Mary is a tour operator who is new to the industry. She is asked by 4
Mr. Hardik to plan an outbound tour within his budget and Mr. Hardik also
asked another tour operator so that he can compare the two and take the
best deal.
Q1 What are the types of costs that should reflect in the cost sheet? (2)
Q2 Which components should be added while doing the costing which Mr.
Hardik can see? (1)
Q3 Which should be hidden components while doing the costing? (1)

Pg. 7