Homework 2: Confidentiality Protocol, Unit 2

Example of a breach in confidentiality:

https://www.bbc.co.uk/news/uk-wales-south-west-wales-36735065

A nurse has been sacked for looking at patients' private hospital records in
west Wales.
Hywel Dda University Health Board has apologised to everyone affected. The
board said it was shocked by the breach of confidentiality.
The number of patients affected has not been released but they have been
assured no changes were made to their records.
Board chief executive Steve Moore said there was no evidence the nurse, who
has not been named, did anything other than view the records.
The breach was discovered late last year and led to a review by the board,
which serves about 370,000 people.
The Board Chief Executive Steve Moore said: "This should not have happened
and I know that our own staff, like our board, will be shocked at this situation,
especially our wonderful nurses who hold patient confidentiality at the core of
their values. He also sincerely apologised "A former member of staff, whilst in
a position of trust, has acted in this way".
The information commissioner will carry out a further independent
investigation into the matter.

Potential Impact on the organisation: This breach could potentially make

patients of the Hywel Dda University Health Board turn elsewhere when it
comes to healthcare services, as they no longer have trust in the healthcare
organisation.