Usability analysis and visualization of Web 2.

0 applications

https://ieeexplore.ieee.org/document/4655404

Introduction
More and more companies and home users offer com-
plex web applications through the Internet. These appli-
cations often concentrate on the functionality and design,
whereby web–ergonomics are neglected. To set a product
apart from the competition, it will be increasingly impor-
tant to concentrate on ergonomics. In order to determine,
whether there are usability problems it is necessary to ex-
amine the behavior of users from within web applications.
Modern Web 2.0 applications cannot be analyzed with
conventional tools, which regard only the web server log
files. When techniques such as Ajax are used, a web appli-
cation leaves other or no traces on a web server. Mesbah and
van Deusen [9] explain that Ajax provides a more interac-
tive web–based user interface where navigation is through
view change.

Web-Ergonomics and Usability

web–ergonomics1
is concerned with
the human–suitable composition of websites and web ap-
plications, which are represented in a browser. A goal is the
development and evaluation of use–suited websites, which
enable users reaching their duties on considering their in-
terests in the special context.
The advantage of web applications is that they
are implemented on a server of the service provider. There-
fore, it is possible to collect usage information without in-
voking the user. The degree of detail of the collected infor-
mation depends of the configuration of the server and the
provided application. This permits analysis of the usabil-
ity of web applications.

Conclusion
There are a whole set of tools to create, analyze and
maintain web applications. Most publicly available tools facilitate
the creation of web contents. Tools for mainte-
nance and structuring of existing webpages are rare. Those
for investigation of usability are even rarer.