MEMBERSHIP 101

CLASS

04/2023
 1. Evolution
2. Structure
3. Membership Benefits
TOPICS 4. VPA & Elite Program
5. Villa Beachfront Rewards
6. Open for Questions
 The Evolution

1984 1986 1992 2002 2009

Fixed Week Floating Week Premier Memberships Gold Memberships Villa Preferred Access
Memberships Memberships • PV or Cabo Home • PV/Cabo/NV • All Resorts
• VDM Home • VDP-PV Home Resort • Club Concept • All Future
Resort Resort • No Home Resort • Any Season
Restrictions • Any Size
• Any Length of Stay
• Any Combination
of Suites
• Points Calendar
 The Team
UVC & UVCI Club
The Villa Group VPA Club Management
Developer who builds
resorts, owns the land,
oversees companies providing
Members Member communication,
governance, account
servicing oversight, inventory
sales and marketing efforts and onsite club
management.

ResortCom
Servicing company for Interval International
member services, Exchange Company
reservations, loan and
maintenance payments.
 Reservations
Villa Preferred Access
Premier Members Guest Reservations Holiday Restrictions
(VPA) / Gold Members

Reservations Reservations • You may send a guest to the resort to • Minimum stay of at least 7
• Can be made at primary use resort • Can be made at any Villa Group use your week for a Guest Certificate consecutive nights
24 months in advance of the season Resort Fee of $35.00 • Check-in Saturday or Sunday to only
owned.* • VPA – 24 months in advance • For guests under the age of 25 a include one Holiday within the
• Can be made in some additional • Gold – 24 months in advance of deposit of $500 must be provided requested use period
Villa Group resorts 10 months in the season owned • Member benefits only apply to those • Must not involve Banked, Borrowed,
advance in the season owned with on the contract and are non- rented or Accelerated Club Points*
limited inventory Banking* Benefit transferable • Reservations made 60 days or less
• Gold/VPA – 5 years prior to arrival will not be subject to
Banking* Deadline these restrictions
• Premier – 3 years
• VDP PV – August 1st
• VDP Cabo – August 15th Summer Banking* Deadline
Weeks
• VPA – November 1st
• VDP PV – October 1st
• Gold – September 1st Summer
• VDP Cabo – October 15 Winter Weeks, November 1st Winter &
& Holiday Weeks Holiday Weeks

*Some limitations apply to certain member types.

*Bank/Banking - The act of saving an unused Use Period in the Vacation Bank for use in later years up to the number of years allowed in the Rules and Regulations. Borrow/Borrowing - The act of borrowing
time from years in the future to be used in the current Calendar Year. Accelerated Points - Accelerate the use of Use Periods or Club Points from the end of the contracted Use Period or Club Points under a
Senior Membership (“Accelerated Points”). Total of aggregated points (regular, banked, borrowed, accelerated) may not exceed a total of five use periods in any current year.
 Modifying / Cancelling
Your Reservation
• VPA/Gold Members have one modification/cancellation per year with no fee if more than
30 days in advance.
• You can modify/cancel your reservation within 24 hours after booking your reservation with
no cost.
• You can modify/cancel your reservation 31 days or more in advance with a fee of $100 once
you use the benefit of the one free.
• You can modify/cancel your reservation 30 days or less for a fee of $200.
• Holiday time – cancellations or modifications over 30 days $150, 30 days or less $250

• If you do not show up for your confirmed reservation, there is a No-Show fee of $250
 Reservation Use Options

• Gives the member the opportunity to travel other than a full week
• Premier Members can split week into 3 & 4 nights (one weekend only) – with
fee.
• Gold Members can split into 3 & 4 nights (one weekend only) – with no fees.
• VPA Members can utilize their points in any variation with a minimum of a
two-night stay
• Exceptions: Non-Premier & Ocean Fronts
 • Every Gold & VPA Member gets a second week/points with their purchase
– called Gold Time or Preferred Points (Extra non-contracted week available
under certain conditions).
• You only pay the maintenance fee when booking. These are booked
through the Club, based on availability

Gold Time /
• You have access to additional points per year for a max use of 14 nights not
exceeding number of points owned
• Can be booked up to 12 months prior to reservation start date

Preferred • Reservation time is from weeks 18-43 (May through October)

• At least one member must be present

Time • Cannot be rented out

• Cannot be vacation banked, borrowed or accelerated
(extra weeks/points) • Gold Time can be split into 3 - 4 nights
• Preferred Time minimum of 2 nights
• Gold Time - can book the size of unit owned or lower
• Preferred time - can book up to 2 weeks in any unit type and not exceeding
number of points owned
• Can be used to trade with Interval International, full week only
 Extending Your Trip

“Extended Night Stays” – Additional Nights While on Property

• Allowable for VPA & Gold Members year-round
• Must be on-site – fee is 1/7 of the maintenance fee for the size unit you need –
based on resort occupancy
• Booked with resort inventory

“Club Time” – Additional Nights in Advance

• Prior to arriving – Members can book extra nights based on availability at 30% to
40% off hotel rates
 Suite
Exchanges Gold Members can only do one split:
• 3- & 4-night split
• 2-Bedroom into a 1-Bedroom and a Studio (subject to a maintenance fee
difference)
• 1-Bedroom into 2 Studios (subject to a maintenance fee difference)

VPA Members can do all the splits they want because they are point-based.
Minimum 2-night booking.
Premier Members not applicable for unit split.
 Room Assignments

Room assignments are done according to membership type:

ELITE / VIP / VPA / GOLD / P / NP / GOM / II / RCI / HOTEL

Members cannot request a specific room, building and floor; this is subject to availability
upon check-in.
 • A Rees Jones Course designed with
player friendly fairways

TPC • Member discounts available

• Club House has a bar and restaurant
Danzante with spectacular views of the bay
and provides in-store shopping for

Bay Golf
golf apparel and accessories
• Tournaments and special events for
adults and children are held on an
Club - ongoing basis
• Practice facility features a dedicated

Loreto short game area

• Gold/VPA members only
 • Gold membership and above are provided a Gold Card at check-in and
receive a 10% discount on food and beverage, hotel, spa, Palmita Market
and Activities. No tour necessary.
• Non-Premier & Premier members get the card only if they attend the

Discount Members’ Update Presentation.

• Elite members also receive an Elite card for a 15% discount. No

Cards presentation necessary.

• All members qualify for VIP Card for additional discounts ONLY if you
go to the Members’ Update Presentation. VIP Cards are provided solely
through the Marketing Department in each destination and are
completely separate from membership benefits. VIP Card discounts
are subject to marketing costs and may vary by provider.
 Exchange Program
Exchange Program - Means a service provided by an External Exchange Company or by Internal Exchange processes whereby Members may exchange (1) their Use
Periods in Club Projects, and/or (2) the Suite size specified on their Membership Certificate, for time periods in resorts at other locations, and Exchange Users may
exchange time in other resorts for Use Periods in Club Projects.

You can exchange* your week through Interval International or RCI, depending on your affiliation at the time of your purchase.

You will need to call the Club to notify them of your desire to exchange your week and they will help you through the process.

II charges an additional fee for the exchange. *Fees may vary.

How it works.
Exchange your
Become a Deposit* your Browse for the points for a
member of points through desired
Interval the exchange vacation
destination. somewhere
International company.
new.

+ Extra Benefits:
Ticket Master, Hertz, Expedia,
Deposit – Gives the member the ability to use their week for resort exchange, hotel exchange or cruise exchange. Gold Concierge, Getaways, Hotels
 Overview of Your Travel Protection Benefits
We’ve partnered with Chubb—a leading international insurance provider—
to provide coverage to help you navigate the “what ifs” of travel.

Travel Your Chubb package has two distinct components:

Protection
Plan Insurance Benefits
Help reimburse covered expenses that are
incurred in your travels to your resorts in
Mexico or while on an exchange only
when using your Villa Group or TAFER
Residence Club membership
24/7 Travel Assistance
Access to medical, travel, and
personal assistance services to help
navigate emergencies and
determine where to find the best
possible care
 Insurance Benefits
Basics Plan – Standard Coverage
Benefits
• Emergency Medical Evacuation & Repatriation of Remains
• 24/7 Travel Assistance Services
Annual Cost

Travel
• Gold & VPA members: Included as part of annual maintenance

Essentials Plan Upgrade – Enhanced Coverage

Protection Benefits
• Accidental Death & Dismemberment (Air Only), Accident & Sickness Medical Expense,
Emergency Medical Evacuation & Repatriation of Remains

Plan
• Coverage for Lost/Delayed Baggage & Personal Effects
• Trip Delay
• 24/7 Travel Assistance Services
Annual Cost
• Gold & VPA members: $15.00
• Premier members: $44.99

To view policy documents with additional details on your coverage, please visit your vacation
ownership company's website.
This is a brief description of the features of this insurance program. It is not a contract of insurance. The terms and conditions of coverage are set forth in the
Policy issued to ResortCom. The Policy is subject to the laws of the state in which it was issued. Coverage may not be available in all states or certain terms or
conditions may be different if required by state law. Insurance provided by ACE American Insurance Company. Coverage is being marketed by Chubb
Insurance Solutions Agency, Inc. located at 202 Halls Mill Road, Whitehouse Station, NJ 08889-1600. View terms and conditions
at https://ctiusa.chubbtravelinsurance.com/disclosure.
 24/7 Travel Assistance
MEDICAL ASSISTANCE TRAVEL ASSISTANCE
• Replacement of eyeglasses or medication • Translation/interpretation services
• Doctor, hospital, dentists and clinic referrals • Location of lost or stolen documents and articles
• Medical monitoring • Emergency travel arrangements
• Emergency medical transportation or medical

Travel
• Emergency cash
evacuation
• Emergency message relay to relatives, friends, and
• Return of dependent children or assistance for associates
traveling companion
• Legal assistance/bail

Protection
• Repatriation of remains and more

Plan
PERSONAL ASSISTANCE
• Cultural information
• Visa, passport and inoculation requirements
• Foreign exchange rates
• Travel Advisories for destinations
• Temperature and weather conditions
• Embassy and consular referrals

This information provides a brief outline of the services and teams available. Not all services are insured benefits.
 Contact Chubb for Support

(844) 825-2264
Inside the US

Travel (585) 939-7468

Outside the US

Protection GENERAL COVERAGE OR CLAIM INQUIRIES:

Customer Service team available

Plan
Monday – Friday, 8AM – 8PM EST

24/7 ASSISTANCE DURING YOUR TRIP:

When calling for assistance, please reference ResortCom
and your vacation club account number.
 Villa
Preferred
Access
Weekly
(Sample Points Chart)
 VPA Points Calendar

YOU CAN USE

THEM IN ANY
POINTS ARE BOOK ON A
SIZE, ANY IT’S ALL ABOUT THEY GET YOU
LIKE MONEY! A “WEEK” IS NO “PER NIGHT”
SEASON, ANY TOTAL ADDITIONAL
SPEND THEM LONGER A BASIS.
LENGTH OF FLEXIBILITY. TIME WITH NO
THE WAY YOU WEEK. (MINIMUM 2
STAY, IN ANY VERY EASY. EXTRA COST.
WANT. NIGHTS)
OF OUR
RESORTS.
 You Own a One Bedroom Winter Season
Cabo San Lucas
Point Value = 2,200

Option # 1
One week winter season Studio
Villa Del Palmar - Cancun (1,200 points)
&
One week summer season Studio

Examples Villa Del Palmar - Loreto (1,000 points)

Option # 2
Three night/four-day weekend winter season Studio
Villa Del Arco - Cabo (125+350+225 = 700 points)
&
Three night / four-day weekend winter season Studio
Villa Del Palmar - Cancun (125+350+225 = 700 points)
&
Six nights / seven days summer season Studio
Villa Del Palmar - Loreto (200+100+100+100+100+100= 700 points)

(Examples only – subject to change.)

 Optional Services

• You can book a shuttle to • You can purchase a • You can book a meal plan

Meal Plans –All Inclusive

Airport Shuttle

Spa Certificates
and from the airport based discounted Spa Certificate that allows you to eat and
on availability at the which will allow you to drink at our restaurants
resort. book services with the Spa • 3 consecutive-day
at a discounted rate. More minimum. Everyone in
information at the room must purchase
ResortCom.com it. Children under 12 pay
half price. No Kobe Beef,
lobster or special drinks
included. Tips are
included.
• 10% discount on meal
plan purchases of 5 nights
or more (does not apply to
meal plans purchased with
points redemption.

Also available - room pre-stocks, excursions, special event amenities and much more.
 • Pay as little as 50% cash and use points to pay for products
and services at the resort.
• Can be used for All Inclusive Meal Plans, Spa Services, Resort
Services, and In Room Amenities purchased prior to your
arrival.
• Points redemption cannot be combined with promotional
rates/packages, some restrictions may apply.
Points • Use points to pay for up to 100% of our Golf Options at the
Islands of Loreto.

Redemption EXAMPLES OF POINTS REDEMPTION

Program Product
All Inclusive 3-day Adult
Member Price
$420.00
Cash Required
$210.00
Points Cost
438

All Inclusive 3-day Child $210.00 $105.00 219

$60.00 Palmita Market

$50.00 $25.00 52
Certificate

Spa Service $290.00 $145.00 302

 • At least 60 years of age.
• At any one time you can accelerate up to 4 years from the
back of your contract for a total of 5 years.
• Reservations can be made up to 24 months in advance.
• Accelerated* points may not be used during certain holiday
and blackout periods.
Accelerated Use • Preferred Points may not be accelerated.

for Senior • At time of obtaining any accelerated points, member must

pay in full all the Maintenance Fees for those Accelerated
Memberships Points.
• If the account runs out of points by using the accelerated
program, they continue to be considered a member through
the 50-year contract. And can still use “Preferred Points” in
summer, rent Club Time during winter season, buy special
promos and getaways.
Accelerated Points* - Accelerate the use of Use Periods or Club Points from the end of the contracted Use Period or Club
Points under a Senior Membership (“Accelerated Points”). The total amount of existing and Accelerated Club Points during
any one Calendar Year may not exceed a total of five years.
 Use Year
Contracted Year 1 2 3 4 5 6
2018 2018
2019 2019
2020 2020
2021 2021
2022 2022
2023 2023
2024 2024

Example of Full
2025 2025
2026 2026
2027 2027

Accelerated Use in 6
2028 2028
2029 2029
2030 2030
2031 2031

Years, for 30 Year

2032 2032
2033 2033
2034 2034

Membership*
2035 2035
2036 2036
2037 2037
2038 2038
2039 2039
2040 2040
2041 2041
2042 2042
2043 2043
*Memberships are thirty or fifty years, while some older contracts have a standard 2044 2044
expiration date. Please refer to the Purchase and Security Agreement in your contract 2045 2045
documents to confirm your expiration date or you may contact the Club at 1-800-852-
2046 2046
4755
2047 2047
 Use Year
Contracted Year 1 2 3 4 5 6 7 8 9 10
2018 2018
2019 2019
2020 2020
2021 2021
2022 2022
2023 2023
2024 2024
2025 2025
2026 2026
2027 2027
2028 2028
2029 2029

Example of Full
2030 2030
2031 2031
2032 2032
2033 2033
2034 2034
2035 2035

Accelerated Use in
2036 2036
2037 2037
2038 2038
2039 2039
2040 2040

10 Years, for 50
2041 2041
2042 2042
2043 2043
2044 2044
2045 2045
2046 2046

Year membership*
2047 2047
2048 2048
2049 2049
2050 2050
2051 2051
2052 2052
2053 2053
2054 2054
2055 2055
2056 2056
2057 2057
2058 2058
2059 2059
*Memberships are thirty or fifty years, while some older contracts have a standard 2060 2060
expiration date. Please refer to the Purchase and Security Agreement in your 2061 2061
2062 2062
contract documents to confirm your expiration date or you may contact the Club 2063 2063
at 1-800-852-4755 2064 2064
2065 2065
2066 2066
2067 2067
 What is the difference between
Borrow VS Acceleration?
• Vacation Borrowing is available for all membership types. The number of years available to borrow is
based on level of membership. Premier members can borrow up to 3 years from the front of their
contracts. A Vacation Borrow fee applies for each year borrowed (currently $70 USD per year/week), and
Maintenance Fee must be paid for each year borrowed. Gold and VPA members can borrow up to 5
years, no Vacation Borrow fee applies; Maintenance Fee much be paid for each year borrowed.
**If MF increases for the Borrowed year, member is responsible to cover the difference at time of MF billing season.

• Acceleration applies only to Senior memberships and Elite 5* & Residence, allows member to bring full
set of points from back end of membership at current’s year Maintenance Fee (fights inflation). The total
amount of existing and Accelerated Club Points during any one Calendar Year may not exceed a total of
five years. Please note that Senior Membership benefits are not automatically ‘grandfathered’ in once a
member turns 60. It is member’s responsibility to upgrade their membership type in order to receive this
benefit.
 VPA Club Biennial Membership

• Biennial Member may only bank or borrow Club Points into their next use period.

• Biennial Members may only split a use period, or banked or borrowed club points, for
season upgrades and not for suite size upgrades.
• Consistent with the Governing Documents, a Biennial Member may only rent
Preferred Points up to 50% of the amount of Club Points owned, or up to 50% of the
points needed for season upgrades.
• Biennial Members are not entitled to use Accelerated Points benefits, regardless of age.
 Elite Member 4 Star (5,000 Points)
Elite Member 5 Star (10,000 Points)
Elite Residence Club (15,000 Points)

Sample of Benefits

VPA Elite •
•
Automatic 15% discount with Elite card, no presentation necessary.
30, 60 & 90-day booking windows above all members and 1-800
Program •
ELITE number
Free unit upgrade 7-14 days prior to arriving (based on availability).
• Executive Cocktail Party for 5 Star & Residence Club
• Dine with Chef (5 Star & Residence Club)
• Early check-in and late check-out (based on availability).
• Use of selected luxury villas at Villa La Estancia in Riviera Nayarit
and Cabo San Lucas
VPA Elite
Program
VPA Elite
Program
 Villa Preferred Access
[ 2,900 Points ]

Summer Winter Holiday

May 1 to Oct 31 Nov 1 to Apr 30 Christmas-New Year

20 Nights 18 Nights 7 Nights

12 Nights 9 Nights 7 Nights

9 Nights 7 Nights

4 Nights 3 Nights

3 Nights
Elite Four-Star Club
[ 5,000 Points ]
Villa Beachfront Rewards

A program created for Members

by Members!
Get rewarded for inviting friends and families
to your beautiful beach property
in Mexico.
With Beachfront Rewards program,
when you share your experiences with
your friends, you double your enjoyment, and
pave the way for them to bask with
you in paradise.
 Refer your friends easily on
our new and
improved website
www.beachfrontrewards.com
Login with your Membership

Villa
Account and start referring with just
one click!

Beachfront
Rewards
Check your referral’s status, credits
history, information on the
program and even redeem
your credits, all in your account!
 Use your reward credits to pay
your Maintenance Fees, Pre-
arrival Options such as Spa
Treatments or All-Inclusive Meal
Plans and even use your credits at
check-out!
*Credits are not applicable for Taxes and Service

Villa
Charges

Beachfront
Rewards Visit us for more information at:
www.beachfrontrewards.com
help@beachfrontrewards.com
866 946 8873
Or ask your Concierge!
 FAQ
Frequently Asked Questions

• Why is there no availability when I call the Club, but I can book nights on websites like Expedia.com?
Villa Del Palmar Resorts were built by the developer, the Villa Group. As each week is sold to Club membership, the developer gives one week of space to the Club. For
example, If the developer has sold 75% of weeks to the Club, the developer owns the remaining 25% of inventory, and may sell it to wholesale companies like Expedia or
other wholesalers. Therefore, you might see advertisements on-line for space when you cannot book it through the Club.
• Gold Card Discount vs. VIP Card Discounts
10% Gold Cards are provided automatically for all Gold, VPA, and VIP1 members without a presentation. Elite member receive a 15% discount card without a
presentation. To receive the VIP discount card members are required to attend a members update presentation every stay they wish to obtain this card. VIP Cards are
provided solely through the Marketing Department in each destination and are completely separate from membership benefits.
• Do I have to attend an update meeting on every vacation?
Gold and VPA automatically receive a 10% discount card with no presentation required, except Premier memberships. To receive the VIP discount card members are
required to attend a members update presentation every stay they wish to obtain this card. We recognize not everyone wants to attend a presentation while they are on
vacation, which is why we offer the VIP card as an incentive to those that attend.
• Upgrades subject to availability, no guarantees
The complimentary upgrade is a member benefit provided if space is available in the Club Inventory upon check-in. The inventory allotments and assignments follow a
very thorough process at our vacation ownership properties. For every membership sold, the Club receives the corresponding inventory from the Developer. Although the
Club is allocated a significant amount of inventory, a portion of the inventory is available to the resort developer who purchased the land and built the resort. Therefore,
there may be rooms available at a discounted rate through the developer but not available to the Club.
• Why can’t I request a specific unit or location prior to arrival?
Due to the volume of room requests at the resorts, the Club is not able to guarantee room requests prior to arrival. These are subject to availability (on a first-come, first-
served basis). If you should have special requirements based on a medical condition, please contact the Club so that we may make arrangements for you.
 FAQ
Frequently Asked Questions

• What is Home Resort (Non-Premier / Premier members only)?

Only applicable to Member and Premier memberships. Home Resort is the primary use Resort.

• What is the difference between co-owner and beneficiary?

A co-owner refers to multiple members on the contract. Co-owners can be added or removed at any time and all co-owners share an equal responsibility with the
membership. A beneficiary is a ´´tentative´´ person that could take over a membership as primary if all original members were to be deceased. A beneficiary has no rights
or responsibility to the membership without a statement or will effective prior to member’s passing.

• Can I use the pools and other resort facilities at the sister properties in the region?
You are welcome to use the restaurants at all sister hotels (Reservations are required; meal plan restrictions may apply.) HOWEVER, the use of pool areas are restricted to
the resort at which you are staying. Regarding the spa, only Elite members have access to wet areas, other members must have a spa service scheduled.

• What is a Wait List and how does this work?

To accommodate high levels of use and demand for certain rentals of the Calendar Year for certain Projects, the Club Manager shall have the right to establish a special
reservation wait list for those days which are unavailable to the Members due to heavy booking.

• Can I share my member benefits with my family and friends?

Benefits apply to those who are on the contract and are not provided to every guest of member visiting the resort.
• Elite Suites upgrades are only for Elite room bookings
The Elite Suites are suites that have enhanced amenities and furnishing and therefore have a different point value.
 FAQ
Frequently Asked Questions

• Being Elite member with multiple independent reservations on one trip, should I get the welcome amenities on each reservation?
Welcome benefit is applied only once, even with multiple week stays. However, room amenities can be refreshed once per week by request.
• Being an Elite member, why am I not booked in an Elite room automatically?
The Elite Suites are suites that have enhanced amenities and furnishing and therefore have a different point value.
• Being an Elite member, Why do I not receive the Elite floor amenities even when I am not booked in an elite room?
The Elite Suites are suites that have enhanced amenities and furnishing and therefore do have a different point value.
• What happens if I run out of points (10 years) by using the accelerating program, am I still considered a member through the 50-year contract? Can I still use the
“preferred points” in summer or rent Club Time during winter season?
Per contract, you are part of the Club until expiration date, and can use Preferred Points, Club Time, and buy special promos and getaways.
• What is Optimal Use?
“Optimal” refers to the flexibility and value of the points you have purchased. Club points may be used in any type of suite, or any Season as referred to in the Club Use
Schedule and Points Table.

• What is the mandatory service fee?

The Service Fee Program consists of a charge per day (based on unit size) and is designed for the entire behind-the-scene employees, such as Gardeners, Maintenance,
Housekeepers, and Laundry staff, who make your stay at the resort the most comfortable and enjoyable as possible. In addition to a competitive salary paid by the
Developer, this daily fee is a standard hospitality industry practice in Mexico and the US.
 FAQ
Frequently Asked Questions
Members
Reservation Website
is available for
member use!
We welcome you
to visit our
website, check
availability and
book your next
vacation!
 Visit our Club
website, where our
members can find
information of the
Resorts, Promotions,
Blog and more!
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