Professional Documents
Culture Documents
CITIZEN'S CHARTER
CY-2022 (2nd Edition)
1
BUREAU OF FISHERIES AND AQUATIC RESOURCES
I. MANDATE
The bureau is responsible for the development, improvement, management and conservation of the country's fisheries and
aquatic resources.
II. VISION
“An institution of excellence in sustainable fisheries management and innovative services contributing to the nation’s food
security and improving fisher folk’s quality of life.
III. MISSION
"To ensure sustainable use of fisheries and aquatic resources by empowering fisherfolk towards productivity and resiliency."
F- urther provide quality administrative and technical assistance to clients and stakeholders specifically aimed at increasing
resource productivity, improving resource use efficiency, and ensuring the long term sustainability of the country’s fishery and
aquatic resources;
I - mprove our frontline services to meet the clientele and stakeholders’ increasing demand for fast and efficient service,
transparency and accountability;
S - ubscribe to local and international best practices and conduct in all, frontline services, office processes and adopt high
quality assurance standards;
H - umbly respond to inquiries swiftly, efficiently and with utmost courtesy through our Public Assistance Counter (PAC) at the
Anti-Red Tape Unit (ARTU) office at Ground Floor Lobby, Fisheries Building Complex, BPI Compound, Barangay
Vasra, Visayas Avenue, Quezon City from Mondays to Fridays, 8:00 a.m. to 5:00 p.m. and even beyond as warranted by the
circumstances and demands from the public;
E - nsure strict compliance with quality service standard in the delivery of frontline services towards creativity and innovative
approaches to uplift public service;
R - eadily offer a wide range of quality frontline services which are easily accessible and affordable to the general public by
giving value to every client’s comments, suggestions and complaints;
I - ndividually strive to nurture an efficient, enthusiastic and competent workforce with appropriate technologies and
competencies for better service to our clientele;
E - nlighten the public with 24/7 access to the BFAR website (http://www.bfar.da.gov.ph) and;
2
PART I:
LIST OF SERVICES
Page Number
I. Quarantine: Accreditation/Health Certificate/Permit/Clearance
BFAR- Fisheries Inspection and Quarantine Division (FIQD) -
Fisheries Certification Section (FCS)
3
Page Number
II. Quarantine: Inspection/Certificate of Registration
BFAR-Fisheries Inspection & Quarantine Division (FIQD)-Fisheries Quarantine
Section (FQS)
1. Issuance of Certificate of Registration of Exporter and Fishery Establishment for Export 50
2. Issuance of Inspection Report for Export/Import of Live Aquatic Animals 53
5. Inspection for Inventory of Stocks in Cold Storage and Verification of Importer's Facility and Volume
Requirements of Processing Plants (canning and processing) and Institutional Buyers 68
6. Pre-shipment Inspection 70
7. 2nd Boarder Inspection (Post Boarder) 71
4
V. Regulatory: Licensing/Permit/Registration/Clearance Page Number
BFAR- Fisheries Regulatory and Licensing Division (FRLD) -
Capture Fisheries Licensing Section (CFLS)
1. Processing of Application for Commercial Fishing Vessel License (CFVL) 78
9. Processing of Application for Construction or Importation Clearance pursuant to FAO No. 198-1,
series of 2018
108
5
Page Number
BFAR- Fisheries Resources Management Division (FRMD)
Coastal Resources Management Section (CRMS)
2. Issuance of Laboratory Report of Test for Molecular Diagnostic and Paralytic shellfish Toxin (PST)
Analysis
136
3. Issuance of Laboratory Report of Test for Formaldehyde, Cyanide, Amnesic Shellfish Toxin (AST)
and pH (chemical analysis for raw material) Analysis and DST
138
4. Issuance of Laboratory Report of Test for Water Activity (AW), % Salt (NaCl), Moisture, Microbial
Analysis and Bacterial Identification for Finfish
140
5. Issuance of Laboratory Report of Test for Brevetoxin, Ciguatera, Antibiotic Residue (CAP, AOZ,
AMOZ and Aflatoxin), Histamine and Heavy Metals (Lead, Cadmium and Mercury) Analysis and 142
Histopathology
6
BUREAU OF FISHERIES AND AQUATIC RESOURCES
CENTRAL OFFICE
EXTERNAL SERVICE
(FRONTLINE SERVICE )
PART I
7
I. QUARANTINE:
BFAR-Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section (FCS)
LOCAL/DOMESTIC:
3. Issuance of Domestic Health Certificate (DHC) for Transboundary Movement of Fish and Fishery/Aquatic Products
EXPORT:
6. Issuance of Health Certificate (HC) for Export of Fresh Chilled, Frozen Fish and Fishery/Aquatic Products
7. Issuance of Health Certificate (HC) for Export of Live Food Fish and Live Tropical/Ornamental Fish
8. Issuance of Export Commodity Clearance (ECC) for Fresh Chilled, Frozen Fish and Fishery/Aquatic Products
9. Issuance of Export Commodity Clearance (ECC) for Shells and Shellcrafts, Live Food Fish,
IMPORT:
11. Manual Issuance of Sanitary Phyto-Sanitary Import Clearance (SPSIC) for research/sample and
one time shipment only of Regularly Transported Species
12. Manual Issuance of Sanitary Phyto-Sanitary Import Clearance (SPSIC) for research/sample and
13. Manual Issuance of Sanitary Phyto-Sanitary Import Clearance (SPSIC) for Wet Market under FAO 259
14. Online Issuance of Sanitary Phyto-Sanitary Import Clearance (SPSIC) under FAO 195
8
1. Issuance of Local Transport Permit (LTP) for Regularly Transported
Species/Commodities
The Local Transport Permit (LTP) for domestic movement of regularly transported species/commodities provides documented
evidence that the product is compliant to Sanitary Phytosanitary (SPS), food safety standards and aquatic wildlife conservation
regulations and other relevant fishery laws. It acts as traceability for the commodities from their origin which an essential risk
management tool enabling individual members of supply chain to quickly identify problems and to promptly disseminate this
information to affected parties.
BFAR Fisheries Inspection and Quarantine Division (FIQD) -
Office or Division
Fisheries Certification Section (FCS)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Apply and Submit filled- 1. Receive filled-out
out application form and application form and Administrative Officer IV
requirements to BFAR submitted requirements for BFAR FIQD-FCS
FIQD-FCS,Ground Flr, initial assessment G/Flr., Fisheries Bldg.
Fisheries Bldg., BPI None 15 Minutes Complex, BPI
Compound Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
9
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Conduct risk assessment Fishing Regulations
of regularly transported Officer II
species/commodities and BFAR FIQD-FQS
submit the results of risk G/Flr., Fisheries Bldg.
None assessment to FRLD-FIQD- None 20 Minutes
Complex, BPI
FCS Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
3. Receive results of the
risk assessment from the Administrative Officer IV
FRLD-Fisheries Quarantine or Fishing Regulations
None Section (FQS) and process None 5 Minutes Officer II
the permit BFAR FIQD-FCS
10
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5.1 Review the printed Aquaculturist II
Local Transport Permit BFAR FIQD-FCS
(LTP) and place stamp G/Flr., Fisheries Bldg.
None seal/security feature None 35 Minutes Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
5.2 Approve and sign Local
Certifying Officer
Transport Permit (LTP)
BFAR FIQD
G/Flr., Fisheries Bldg.
None None 1 Hour Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
5. Receive notification on 5.3. Notify client to claim
the approved Local the approved Local
Transport Permit (LTP) Transport Permit (LTP) None 10 Minutes
Administrative Officer V
6. Claim the approved 5.4. Release the approved BFAR FIQD-FCS
Local Transport Permit Local Transport Permit G/Flr., Fisheries Bldg.
(LTP) at BFAR FIQD- (LTP) and record the date Complex, BPI
FCS and time released Compound, Brgy. Vasra,
G/Flr., Fisheries Bldg. Visayas Ave., Quezon
None 10 minutes
Complex, BPI City
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
TOTAL:
*10kg &
below=P20
*10.1kg to
50kg=P30
4 hours and 5 minutes
*50.1kg to
100kg=P50
*100 kg &
above=P100
Notes:
Computation of Fees is based on Fisheries Administrative Order 233 s. 2010 (FAO 233)
Conduct of Risk Assessment is based on Fisheries Administrative Order 221 s. 2003 (FAO 221)
11
2. Issuance of Local Transport Permit (LTP) for Alien/Exotic Species
The Local Transport Permit (LTP) for domestic movement of alien/exotic species provides documented evidence that the
product is compliant to Sanitary Phytosanitary (SPS), food safety standards and aquatic wildlife conservation regulations and
other relevant fishery laws. It acts as traceability for the commodities from their origin which an essential risk management tool
enabling individual members of supply chain to quickly identify problems and to promptly disseminate this information to
affected parties.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Simple
Who may avail: Traders of Fish and Fishery/Aquatic Products and BFAR Registered Exporters (EXTERNAL)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Apply and submit filled- 1. Receive filled-out
out application form and application form and Administrative Officer IV
requirements through submitted requirements BFAR-FIQD FCS
email address at through email for initial G/Flr., Fisheries Bldg.
fiqd.certification@gmail.c assessment None 15 Minutes Complex, BPI
om Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
12
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Conduct risk assessment
of alien/exotic species and Fishing Regulations
submit the results of risk Officer II
assessment to FIQD-FCS BFAR FIQD-Fisheries
Quarantine Section
None None 7 days
(FQS)
G/Flr., Fisheries Bldg.
Complex, BPI
Compound,
13
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Present the issued 5. Check the presented
Official Receipt to BFAR Official Receipt for
FIQD-FCS G/Flr., encoding and process the Aquaculturist II
Fisheries Bldg. Complex, Local Transport Permit BFAR-FIQD FCS
BPI Compound, and (LTP) G/Flr., Fisheries Bldg.
secure Official Receipt None 25 Minutes Complex, BPI
for the processing of LTP Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
NOTE:
Computation of Fees is based on Fisheries Administrative Order 233 s. 2010 (FAO 233)
Conduct of Risk Assessment is based on Fisheries Administrative Order 221 s. 2003 (FAO 221)
14
3. Issuance of Domestic Health Certificate (DHC) for Export of Fish and Fishery / Aquatic Products
The Domestic Health Certificate of fish and fishery/aquatic products is used for the domestic movement/transport of fish and
fishery/aquatic products. It provides documented evidence that the products have been cultured, collected/harvested, handled,
transported, manufactured, packed, stored and distributed under established SPS and food safety standards and in accordance
to relevant rules and regulations.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Simple
Who may avail: Traders of Fish and Fishery/Aquatic Products/BFAR Registered Exporter (EXTERNAL)
2. Laboratory Analysis (1 original or 1 photocopy) BFAR National Fisheries Laboratory Division (NFLD)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive filled-out
application form and application form and
requirements at BFAR required documents, and
FIQD-FCS, G/Flr., evaluate for completeness.
Fisheries Bldg. Complex, None 10 Minutes
BPI Compound
Administrative Assistant
VI
1.1 Record and stamp with BFAR FIQD-FCS
date and time received. G/Flr., Fisheries Bldg.
None None 5 Minutes Complex, BPI
Compound, Brgy. Vasra,
1.2 Evaluate for validity and Visayas Ave., Quezon
authenticity of submitted City
None documents. None 15 Minutes
15
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Secure Order of 1.4 Issue Order of Payment Administrative Assistant
Payment at BFAR FIQD- for the required fees VI
FCS at the G/Flr., BFAR FIQD-FCS
Fisheries Bldg. Complex, G/Flr., Fisheries Bldg.
None 10 Minutes
BPI Compound Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
3. Pay the required fees 2. Accept the payment Cashier
at the BFAR Cashier, based on the issued Order BFAR-Cashier
G/Flr., Fisheries Bldg. of Payment and issue PHP 50.00 per G/Flr., Fisheries Bldg.
Complex, BPI Compound Official Receipt Domestic Health 25 Minutes Complex, BPI
Certificate Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
4. Present the issued 3. Check the presented
Official Receipt to BFAR Official Receipt for
Administrative Assistant
FIQD-FCS, G/Flr., encoding and
VI
Fisheries Bldg. Complex, process/prepare Domestic None 25 Minutes
or
BPI Compound Health Certificate (DHC)
Senior Administrative
Assistant II
or
3.1 Review the printed
Senior Administrative
Domestic Health Certificate
Assistant III
None (DHC) and place stamp None 35 Minutes
seal/security feature BFAR FIQD-FCS
16
4. Issuance of Food Pass for Vehicles
The Food Pass is used as a rapid pass for vehicles containing fish and fishery/aquatic products for domestic movement.
BFAR - Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Simple
Who may avail: Traders of Fish and Fishery/Aquatic Products/BFAR Registered Exporter (EXTERNAL)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit requirements 1. Receive application for
and forms via e-mail at Food Pass through email
fiqd.ltpfoodpass@gmail.c
om or None 10 Minutes
fiqd@bfar.da.gov.ph
17
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Receive Food Pass via 1.4 Release the food pass
email or claim personally to the client through
at BFAR FIQD-FCS electronic/hard copies and
G/Flr., Fisheries Bldg. record the date and time Aquaculturist II or
Complex, BPI released. Fishing Regulations
Compound, Brgy. Vasra, None 10 Minutes
Officer II
Visayas Ave., Quezon BFAR FIQD-FCS
City
1 hour and
TOTAL: None
20 minutes
18
5. Issuance of Certificate of Registration of Exporter of Shells and Shellcrafts
The registration for fishery business establishments secures that the Fishery Aquaculture Business Operators (FABOs) comply
with the International Union for Conservation of Nature (IUCN), Convention on International Trade in Endangered Species of
Wild Fauna and Flora (CITES) and BFAR laws and regulations to export shells and shellcrafts (including its by-products and
derivatives).
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive filled-out
application form and application form and
requirements at BFAR requirements for initial
FIQD-FCS G/Flr., assessment None 10 Minutes Aquaculturist II or
Fisheries Bldg. Complex,
Fishing Regulations
BPI Compound
Officer II
BFAR FIQD-FCS
1.1 Evaluate the G/Flr., Fisheries Bldg.
completeness, accuracy Complex, BPI
and validity of the 2 Hours
None None Compound, Brgy. Vasra,
submitted requirements Visayas Ave., Quezon
City
1.2 Schedule for the
inspection of facility 1 Hour
None None
19
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.3 Prepare Travel
Authority for approval of the Division Chief
Division Chief of FIQD BFAR FIQD
G/Flr., Fisheries Bldg.
None None 1 Hour Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
3.2 Prepare/Process
Certificate of Registration Aquaculturist II or
Fishing Regulations
None None 30 Minutes
Officer II
BFAR FIQD-FCS
20
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Approve and sign
Certificate of Registration Bureau Director
BFAR Director's Office,
None None 3 days 3/Flr., Fisheries Bldg.
Complex, BPI
Compound,
21
6. Issuance of Sanitary Health Certificate (S/HC) for Export of Fresh Chilled, Frozen Fish and
Fishery/Aquatic Products
The Sanitary Health Certificate (S/HC) for Export of Fresh chilled, Frozen Fish and Fishery/Aquatic Products provides
documented evidence that the products have been cultured, harvested/collected, handled, transported, manufactured, packed,
stored and distributed under established SPS and/or food safety standards and in accordance to relevant rules and regulations.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Simple
Who may avail: BFAR Registered Exporters of Fish and Fishery/Aquatic Products (EXTERNAL)
6. Original Copy of Health Certificate (if HC is for BFAR FIQD-FCS, G/Floor, Fisheries Bldg., BPI Compound, Visayas
amend)* Ave, Q.C.
22
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive filled-out
Administrative Assistant
application form and application form and
V or VI
requirements to BFAR submitted requirements for
BFAR FIQD-FCS
FIQD-FCS, G/Flr., initial assessment
Ground Flr., Fisheries
Fisheries Bldg., BPI None 15 Minutes
Bldg. Complex, BPI
Compound
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
1.1 Evaluate completeness
Administrative Assistant
and accuracy of submitted
V or VI
documents and
BFAR FIQD-FCS
requirements of importing
Ground Flr., Fisheries
None country None 15 Minutes
Bldg. Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
1.2 Assign a Health
Certificate reference
number and record
None applicant information None 10 Minutes Administrative Assistant
V or VI
BFAR FIQD-FCS
2. Secure Order of 1.3 Issue Order of Payment Ground Flr., Fisheries
Payment issued at for the required fees Bldg. Complex, BPI
BFAR FIQD-FCS located Compound, Brgy. Vasra,
at G/Flr., Fisheries Bldg., Visayas Ave., Quezon
None 10 Minutes City
23
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.1 Review/Validate entries
of Sanitary Health Administrative Assistant
Certificate (S/HC) and V
place BFAR seal as or
security features/measures Senior Administrative
None None 35 Minutes
Assistant III
BFAR FIQD-FCS
G/Flr., Fisheries Bldg.
Complex, BPI Compound
24
7. Issuance of Sanitary Health Certificate (S/HC) for Export of Live Food Fish and Live
Tropical/Ornamental Fish
The Sanitary Health Certificate (S/HC) for Export of Live Food Fish and Live Tropical/Ornamental Fish provides documented
evidence that the products have been cultured, harvested/collected, handled, transported, manufactured, packed, stored and
distributed under established SPS and/or food safety standards and in accordance to relevant rules and regulations.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Simple
Who may avail: BFAR Registered Exporters of Fish and Fishery/Aquatic Products (EXTERNAL)
4. Laboratory Analysis (1 original, 1 photocopy)* BFAR National Fisheries Laboratory Division (NFLD)
6. Original Copy of Health Certificate (if HC is for BFAR FIQD-FCS, G/Flr., Fisheries Bldg. Complex, BPI Compound,
amend)* Brgy. Vasra, Visayas Ave., Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive filled-out
application form and application form and
requirements to BFAR submitted requirements for
FIQD-FCS G/Flr., initial assessment
Fisheries Bldg. Complex, None 15 Minutes
BPI Compound Administrative Assistant
V or VI
BFAR FIQD-FCS
Ground Flr., Fisheries
Building, BPI Compound,
1.1 Evaluate completeness Visayas Ave., Q.C.
and accuracy of submitted
requirements
None None 15 Minutes
25
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.2 Assign a Health
Certificate reference Administrative Assistant V
number and record or VI
applicant information BFAR FIQD-FCS
G/Flr., Fisheries Bldg.
None None 10 Minutes
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
2. Conduct of verification of
species to be exported and Fishing Regulation
quarantine measures and Officer II
submit the results of BFAR FIQD-Fisheries
verification to FIQD-FCS Quarantine Section
(FQS)
None None 2 days
G/Flr., Fisheries Bldg.
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
26
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
27
8. Issuance of Export Commodity Clearance (ECC) for fresh chilled, frozen fish and fishery/ aquatic
products
The Export Commodity Clearance (ECC) for fresh chilled, frozen fish and fishery/ aquatic products provides documented
evidence that the product is not derived from Illegal, Unreported and Unregulated (IUU) Fishing, and compliant to aquatic
wildlife conservation regulations, and other relevant fishery laws.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Simple
Traders of fresh chilled, frozen fish and fishery/ aquatic products; BFAR Registered Exporters of Fish
Who may avail:
and Fishery/Aquatic Products (EXTERNAL)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive filled-out
application form and application form and
requirements at BFAR requirements, and evaluate
Administrative Assistant
FIQD-FCS, at the G/Flr., for initial assessment
V
Fisheries Bldg. Complex, None 20 Minutes
BFAR FIQD-FCS
BPI Compound,
G/Flr., Fisheries Bldg.
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
1.1 Record and stamp with
City
date and time received
None None 15 Minutes
28
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.2 Evaluate the validity Aquaculturist II
and authenticity of or
submitted documents and Fishing Regulations
assign Export Commodity Officer II
Clearance (ECC) number BFAR FIQD-FCS
None None 40 Minutes
G/Flr., Fisheries Bldg.
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
1.4 Compute the required
fees and advice client to based on FAO
secure Order of Payment 233-1 & FAO 233-
on the required fees 2 *as per to the Aquaculturist II
None 10 Minutes
type of BFAR FIQD-FCS
commodity and
it's volume
29
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.2 Approve and sign the Certifying Officer
Export Commodity BFAR FIQD
Clearance (ECC) G/Flr., Fisheries Bldg.
None None 1 hour Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
5. Receive notification on 3.3. Notify client to claim
the approved Export the approved Export
Commodity Clearance Commodity Clearance
(ECC) (ECC) None 10 Minutes
Administrative Assistant
6. Claim the approved 3.4 Release the approved V
Export Commodity Export Commodity BFAR FIQD-FCS
Clearance (ECC) at Clearance (ECC) and
BFAR FIQD-FCS G/Flr., record the date and time
None 10 Minutes
Fisheries Bldg. Complex, released
BPI Compound
based on FAO
233-1 & FAO 233-
2 *as per to the
TOTAL: 4 Hours and 25 Minutes
type of
commodity and
it's volume
30
9. Issuance of Export Commodity Clearance (ECC) for Shells and shellcrafts, Live Food Fish, Live
Tropical/Ornamental Fish and Dried Fish and Fishery/Aquatic Products
The Export Commodity Clearance (ECC) for Shells and shellcrafts, Live Food Fish, Live Tropical/Ornamental Fish and Dried
Fish and Fishery/Aquatic Products provides documented evidence that the product is not derived from Illegal, Unreported and
Unregulated (IUU) Fishing, and compliant to aquatic wildlife conservation regulations, and other relevant fishery laws.
Office or Division BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section (FCS)
Classification Simple
Traders of fresh chilled, frozen fish and fishery/ aquatic products; BFAR Registered Exporters of Fish
Who may avail:
and Fishery/Aquatic Products (EXTERNAL)
5. Pre-Shipment Inspection Report (1 original or 1 BFAR FIQD-FIS/RFIQU (depending on the location of the
photocopy)* establishment)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive filled-out
application form and application form and Fishing Regulations
requirements at BFAR required documents, and Officer I
FIQD-FCS, One Stop evaluate for initial BFAR FIQD-FCS
None 20 Minutes
Export Documentation assessment One Stop Export
Center (OSEDC), Pasay Documentation Center
City (OSEDC), Pasay City
31
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.1 Record and stamp with Fishing Regulations
date and time received
Officer I
BFAR FIQD-FCS
None None 15 Minutes
One Stop Export
Documentation Center
(OSEDC), Pasay City
1.2 Verify, Identify (inspect
sample in case of
None shellcrafts) and validate None 3 Hours
submitted export
documents
Fishing Regulations
1.3 Assign Export
Officer I
None Commodity Clearance None 10 Minutes
BFAR FIQD-FCS
(ECC) number
One Stop Export
1.4 Compute the required based on FAO Documentation Center
fees and advice client to 233-1 & FAO 233- (OSEDC), Pasay City
secure Order of Payment 2 *as per to the
None on the required fees type of 10 Minutes
commodity and
it's volume
32
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.2 Approve and sign the
Export Commodity Certifying Officer
Clearance (ECC) BFAR FIQD,
None None 1 hour One Stop Export
Documentation Center
(OSEDC), Pasay City
based on FAO
233-1 & FAO 233-
2 *as per to the
type of
TOTAL: commodity and 7 hours
it's volume
33
10. Issuance of Certificate of Accreditation of Importer
The issuance of Certificate of Accreditation of importer for fishery business establishments that secures the Fishery
Aquaculture Business Operators (FABOs) comply with the Sanitary Phytosanitary (SPS) measures, food safety standards and
BFAR laws and regulations to import fish and fishery/aquatic products.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Complex
City Hall/LGU
3. Mayor's Business Permit (1 photocopy)
11. Farm Registration (1 photocopy) BFAR Regional Office where the facility is located
34
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1.Receive application form
application form and and requirements for initial
requirements to BFAR assessment and forward to
FIQD-FCS, G/Flr., FIQD-Fisheries Inspection None 30 Minutes
Senior Administrative
Fisheries Bldg. Complex, Section (FIS) for
Assistant II
BPI Compound verification
BFAR FIQD-FCS
G/Flr., Fisheries Bldg.
2. Receive notification 1.1 Notify client through Complex, BPI
through email or phone email or phone call on the Compound, Brgy. Vasra,
call on the conduct of conduct of verification of Visayas Ave., Quezon
verification of volume volume requirements and City
None 10 Minutes
requirements and validation of disposition
validation of disposition report
report
9 Days,
TOTAL: None 5 Hours, and 45 minutes
*Note: The indicated time is the total processing time of the Inspection for Inventory of Stocks in Cold Storage and Verification of Importer's Facility and
Volume Requirement of Processing Plants (canning and processing) and Institutional Buyers which is one of the frontline services of Fisheries
Inspection Section.
35
11. Manual Issuance of Sanitary Phyto-Sanitary Import Clearance (SPSIC) for research/ sample and
for one time shipment only of regularly transported species
The Manual Issuance of Sanitary Phytosanitary Import Clearance (SPSIC) for research/sample and one time shipment only of
regularly transported species provides documented evidence and ensures that the product is imported based on its approved
purpose under established SPS and food safety standards and in accordance to relevant rules and regulations.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Complex
Who may avail: Importers of Fish and Fishery/Aquatic Products; Researchers (EXTERNAL)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive filled-out
application form and application form and
requirements to BFAR requirements for initial
FIQD-FCS, at the G/Flr., assessment
Fisheries Bldg. Complex,
BPI Compound None 20 Minutes Aquaculturist II or
Fishing Regulations
Officer II
BFAR FIQD-FCS
G/Flr., Fisheries Bldg.
Complex, BPI
1.1 Evaluate the accuracy Compound, Brgy. Vasra,
of submitted documents Visayas Ave., Quezon
and forward to Fisheries City
Quarantine Section (FQS)
None for the conduct of risk None 20 Minutes
assessment
36
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Conduct Risk Aquaculturist II or
Assessment of regularly Fishing Regulations
transported species and Officer II
submit results of the risk BFAR FIQD-FCS
None assessment to FIQD-FCS None 20 Minutes G/Flr., Fisheries Bldg.
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
3. Receive results of the
risk assessment from the
Fisheries Quarantine None 5 Minutes
Aquaculturist II or
Section (FQS)
Fishing Regulations
None 3.1 Issue Order of Payment Officer II
for the required fees BFAR FIQD-FCS
None 10 Minutes
3. Pay the required fees 4. Accept the payment *PHP 1,650 for
and secure Official based on the issued Order fresh chilled,
Receipt at BFAR of Payment received and frozen fish and
Cashier, at the G/Flr., issue Official Receipt fishery products
Fisheries Bldg. Complex, (based on FAO
BPI Compound 195) BFAR Cashier
*PHP 150 for 25 Minutes Ground Flr, Fisheries
live aquatic Bldg., BPI Compound,
animals Visayas Avenue, Q.C.
(based on FAO
221)
37
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Receive notification 7. Notify client through
through email or phone email or phone call to claim
call to claim the approved the approved Sanitary
Sanitary Phytosanitary Phytosanitary Import
Import Clearance Clearance (SPSIC) at
(SPSIC) BFAR FIQD-FCS G/Flr.,
Fisheries Bldg. Complex, None 10 Minutes Aquaculturist II or
BPI Compound, Brgy. Fishing Regulations
Vasra, Visayas Ave., Officer II
Quezon City BFAR FIQD-FCS
G/Flr., Fisheries Bldg.
Complex, BPI
Compound, Brgy. Vasra,
7. Claim the approved 7.1 Release the approved Visayas Ave., Quezon
Sanitary Phytosanitary SPSIC and record the date City
Import Clearance and time released
(SPSIC) at BFAR FIQD-
FCS G/Flr., Fisheries None 10 Minutes
Bldg. Complex, BPI
Compound
REQUIRED FEES/PAYMENT:
*PHP 1,650 for fresh chilled, frozen fish and fishery products (based on FAO 195)
*PHP 150 for live aquatic animals (based on FAO 221)
38
12. Manual Issuance of Sanitary Phyto-Sanitary Import Clearance (SPSIC) for research/ sample and
for one time shipment only of Alien/Exotic Species
The Manual Issuance of Sanitary Phytosanitary Import Clearance (SPSIC) is for research/sample and one time shipment of
alien/exotic species. It provides documented evidence and ensures that the product is imported based on its approved purpose
under established SPS and food safety standards and in accordance to relevant rules and regulations.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Who may avail: Importers of Fish and Fishery/Aquatic Products; Researchers (EXTERNAL)
1. Filled-out application form (1 original) BFAR Website(www.bfar.da.gov.ph) / BFAR FIQD-FCS, Ground Floor,
Fisheries Bldg Complex, BPI Compound, Brgy. Vasra, Visayas Avenue,
Quezon City
2. Invoice ( (1 original or 1 photocopy) Supplier/Shipper/Client/Applicant/Business Entity
5. Order of Payment (1original) BFAR FIQD-FCS, Ground Floor, Fisheries Bldg Complex, BPI
Compound, Brgy. Vasra, Visayas Avenue, Quezon City
6. Official Receipts (1 original, 1photocopy) BFAR Cashier, Ground Flr., Fisheries Bldg. Complex, BPI Compound,
Brgy. Vasra, Visayas Ave., Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive filled-out
application form and application form and
requirements through requirements through email
email at for initial assessment
fiqd.certification@gmail.c None 20 Minutes
om Aquaculturist II or
Fishing Regulations
Officer II
BFAR FIQD-FCS
G/Flr., Fisheries Bldg.
1.1 Evaluate the accuracy Complex, BPI
of submitted documents Compound, Brgy. Vasra,
and forward to Fisheries Visayas Ave., Quezon
Quarantine Section (FQS) City
None for the conduct of risk None 20 Minutes
assessment
39
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Conduct Risk
Assessment of alien/exotic
species and submit results
of risk assessment to FIQD- Fishing Regulations
FCS Officer II
None None 15 Days
BFAR FIQD-Fisheries
Quarantine Section
(FQS)
G/Flr., Fisheries Bldg.
Complex, BPI
3. Receive results of the Compound, Brgy. Vasra,
risk assessment from the Visayas Ave., Q.C.
None Fisheries Quarantine None 5 Minutes
Section (FQS)
40
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Approve and sign the
Sanitary Phytosanitary Bureau Director
Import Clearance (SPSIC) BFAR Director's Office
3/Flr., Fisheries Bldg.
None None 3 Days Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
6. Receive notification 7. Notify client through
through email or phone email or phone call to claim Aquaculturist II or
call to claim the approved the approved Sanitary Fishing Regulations
Sanitary Phytosanitary Phytosanitary Import Officer II
Import Clearance Clearance (SPSIC) at BFAR FIQD-FCS
(SPSIC) at BFAR-FIQD- BFAR FIQD-FCS Office None 10 Minutes G/Flr., Fisheries Bldg.
FCS, G/Floor, Fisheries Complex, BPI
Bldg., BPI Compound Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
41
13. Manual Issuance of Sanitary Phyto-Sanitary Import Clearance (SPSIC) for Wet Market under FAO
259
The manual issuance of Sanitary Phytosanitary Import Clearance (SPSIC) is for fish and fishery/aquatic products intended for
wet markets under FAO 259 where Certificate of Necessity to Import (CNI) during Closed Fishing Season/ lean months and fish
shortage/ crisis is significantly needed. It also provides documented evidence and ensures that the product is imported based
on its approved purpose under established SPS and food safety standards and in accordance to relevant rules and regulations.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Complex
Who may avail: PFDA Accredited Importers of Fish and Fishery/Aquatic Products (EXTERNAL)
2. Filled-up online application form (1 electronic copy) DA Intercommerce Online Account of Importer
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive application and
application form and requirements through email
requirements through and conduct assessment
email address at and validation None 1 Hour
fiqd.certification@gmail.c
om
Aquaculturist II or
1.1 Record application
Fishing Regulations
details and stamp with date
Officer II
and time received
None None 20 Minutes BFAR FIQD-FCS
G/Flr., Fisheries Bldg.
Complex, BPI
Compound, Brgy. Vasra,
1.2 Prepare/process the
Visayas Ave., Quezon
Sanitary Phytosanitary
City
Import Clearance (SPSIC),
importation checklist and
None reports and place BFAR None 5 Hours
seal/security features
42
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Endorse the Sanitary
Phytosanitary Import Division Chief
Clearance (SPSIC), BFAR-FIQD
importation checklist and G/Flr., Fisheries Bldg.
reports to the Division Chief Complex, BPI
of FIQD and Division Chief Compound, Brgy. Vasra,
of Legal Division for initial, Visayas Ave., Q.C.
None and forward to BFAR None 2 Hours Chief
Director's Office for Legal Division
approval and signature 2/Flr., Fisheries Bldg.
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
43
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive notification 5.1 Notify client for the
through email or phone issuance of Order of
call for the issuance of Payment
Order of Payment at the
BFAR FIQD-FCS, G/Flr., None 10 minutes Aquaculturist II or
Fisheries Bldg. Complex, Fishing Regulations
BPI Compound Officer II
BFAR FIQD-FCS
G/Flr., Fisheries Bldg.
Complex, BPI
3. Secure Order of 5.2 Issue Order of Payment Compound, Brgy. Vasra,
Payment at the BFAR for the required fees Visayas Ave., Quezon
FIQD-FCS, G/Flr., City
Fisheries Bldg. Complex, None 10 minutes
BPI Compound
REQUIRED FEES/PAYMENT:
*PHP 1,650 for fresh chilled, frozen fish and fishery products (based on FAO 195)
*PHP 150 for live aquatic animals (based on FAO 221)
44
14. Online Issuance of Sanitary Phytosanitary Import Clearance (SPSIC) under FAO 195
The online issuance of Sanitary Phytosanitary Import Clearance (SPSIC) is for fish and fishery/aquatic products intended for
commercial purposes (institutional buyer, canning, processing). It also provides documented evidence and ensures that the
product is imported based on its approved purpose under established SPS and food safety standards and in accordance to
relevant rules and regulations.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Who may avail: BFAR Accredited Importers of Fish and Fishery/Aquatic Products
2. Filled-up online application form (1 electronic copy) Dept. Of Agriculture (DA), Intercommerce Online Account of Importer
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.Request/secure for 1. Issue Order of Payment Senior Administrative
Order of Payment to Assistant II or
deposit in their online Aquaculturist I,
Intercommerce account BFAR FIQD-FCS
at BFAR FIQD-FCS, None 10 Minutes G/Flr., Fisheries Bldg.
G/Flr., Fisheries Bldg. Complex, BPI
Complex, BPI Compound Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
2. Pay the fees and 2. Accept the payment
secure Official Receipt at based on the issued Order
BFAR Cashier, G/Flr., of Payment received and BFAR Cashier
Fisheries Bldg. Complex, issue Official Receipt G/Flr., Fisheries Bldg.
PHP 1,650.00
BPI Compound, Brgy. Complex, BPI
(Based on FAO 25 Minutes
Vasra, Visayas Ave., Compound, Brgy. Vasra,
195, FAO 221)
Quezon City Visayas Ave., Quezon
City
45
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Apply for SPSIC online 3. Review the SPSIC
through Intercommerce application and
and upload the requirements online for
requirements completeness and
authenticity
46
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
b. If with deficiences, tag as
"Reject", inform importer of
the lacking requirements Vet Med or Fishing
and advise to reapply the Regulations Officer II
same application with (Reviewer)
complete and correct BFAR FIQD
None requirements. A notification None 1 day G/Flr., Fisheries Bldg.
will be visible to the Complex, BPI
importer's account Compound, Brgy. Vasra,
regarding the status of his Visayas Ave., Quezon
application. City
PHP 1,650.00
9 days, 2 hours and 10
TOTAL: (Based on FAO
minutes
195)
*Note: The indicated time is the total processing time of the Inspection for Inventory of Stocks in Cold Storage and Verification of Importer's Facility and
Volume Requirement of Processing Plants (canning and processing) and Institutional Buyers which is one of the frontline services of Fisheries
Inspection Section.
47
15. Online Application of Additional Importables under FAO 195
The online application of importables for SPSIC application with Harmonized System (HS) Codes ensures that the product is
imported based on its approved purpose under established Sanitary and Phytosanitary (SPS) and food safety standards and in
accordance to relevant rules and regulations.
BFAR Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Certification Section
Office or Division
(FCS)
Classification Highly Technical
Type of Transaction G2B- Government to Business Entity
Who may avail: BFAR Accredited Importers of Fish and Fishery/Aquatic Products (EXTERNAL)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
48
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7 Days and
TOTAL: None
4 Hours
*Note: The indicated time is the total processing time of the Inspection for Inventory of Stocks in Cold Storage and Verification of Importer's Facility and
Volume Requirement of Processing Plants (canning and processing) and Institutional Buyers which is one of the frontline services of Fisheries
Inspection Section.
49
II. QUARANTINE: Certificate of Registration/Inspection
BFAR-Fisheries Inspection and Quarantine Division (FIQD)
Fisheries Quarantine Section (FQS)
The Certificate of Registration of Exporter and Fishery Establishment for Export is issued to individual who intends to export live
aquatic animals.
Office or Division Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Quarantine Section (FQS)
13. Endorsement Letter from BFAR Regional Office BFAR Regional Offices
50
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
51
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Submit the Corrective 5. Evaluation of Corrective
Action Plan based on the Action Plan and/or Re- Fisheries Quarantine
Inspection Report or Non- inspection of the Fishery Officers
Compliance (For Non- Establishment if needed BFAR - Fisheries
Compliant Fishery (Application will be rejected Quarantine Section
Establishment Only) if the client fails to submit None 7 Days (FQS)
Corrective Action Plan G/Flr., Fisheries Bldg.
within the allotted timeline) Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Q.C.
5.1 Prepare/Process
Certificate of Registration
and Endorsement Letter to Fisheries Quarantine
be forwarded to Director’s Officers
Office for approval BFAR - Fisheries
/signature Quarantine Section
None None 2 Hours (FQS)
G/Flr., Fisheries Bldg.
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Q.C.
52
2. Issuance of Inspection Report for Export/Import of Live Aquatic Animals
The Inspection Report is issued to fishery establishment operators that has been inspected for facility registration/monitoring
purposes.
Office or Division Fisheries Inspection and Quarantine Division (FIQD) - Fisheries Quarantine Section (FQS)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit request letter 1. Receive the request with
and submission of the required documentary
requirements for approval requirements and followed
of inspection and Allow with the conduct of actual
the inspection team and inspection of the fishery
None 4 Hours
provide access to the establishment/facility
fishery establishment/
facility
Fisheries Quarantine
Officers
2. Attend the discussion 2. Discuss/Present findings BFAR - Fisheries
on the findings of the from the conduct of fishery Quarantine Section
inspection conducted establishment/facility (FQS)
inspection G/Flr., Fisheries Bldg.
None 1 Hour Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
5 Hours and 5
Minutes (NCR
Areas)
TOTAL: None
53
III. QUARANTINE: Certificate of Accreditation/Inspection
BFAR-Fisheries Inspection and Quarantine Division (FIQD)
Fisheries Inspection Section (FIS)
Office or Division BFAR-Fisheries Inspection Quarantine Division (FIQD) - Fisheries Inspection Section (FIS)
Classification Complex
11. List of clientele for the last two (2) years (New
Applicant & Renewal) Cold Storage Warehouse Operators
54
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
14. Previous License to Operate (LTO) of CSW Cold Storage Warehouse Operators
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit accomplished 1. Receive the application Senior Administrative
application form together form together with the Assistant II or Fish
with the required required documents Inspector
documentary including the review and BFAR FIQD-FIS,
requirements to BFAR evaluation of the None 35 Minutes G/Floor, Fisheries
FIQD-FIS documents and it's Building Complex, BPI
completeness Compound,
Brgy.Vasra,Visayas
Avenue, Q.C.
2. Pay the required fees 2. Accepts the payment Collecting Officer
and secure Official based on the Order of BFAR Cashier,
Receipt at BFAR Payment and issue Official G/Floor, Fisheries
PHP 4,000
Cashier Receipt 30 Minutes Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Q.C.
3. Receive notification on 3. Notify the clients of the
the scheduled inspection scheduled inspection
and allow inspection and conduct onsite
team to inspect and inspection of cold storage
facility based on the agreed
schedule that covers the
following
a. Opening meeting with Fish Inspector
the cold storage BFAR FIQD-FIS
representative and CSW
None 3 Days
b. Walk through in the cold representatives,
storage premises Cold Storage Warehouse
c. Documents review Facility address on site
d. Desk review
e. Close door meeting
f. Exit meeting with the cold
storage representative
g. Final report preparation
55
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.2 Prepare/Process
Senior Administrative
Certificate for Cold Storage
Assistant II
Accreditation (License to
BFAR FIQD-FIS
Operate) if compliant on
G/Floor, Fisheries
None the requirements None 30 Minutes
Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Q.C.
3.3 Forward the License to Senior Administrative
Operate Certificate to Assistant II FIS Chief &
Section & Division Chief for FIQD Chief
final review and initials BFAR FIQD
None None 30 Minutes G/Floor, Fisheries
Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Q.C.
3.4 Scan and forward the
Senior Administrative
License to Operate
Assistant II
Certificate (LOC) for initials
of Assistant Director for BFAR FIQD-FIS
Research, Regulations and G/Floor, Fisheries
None None 10 Minutes
International Engagements Building Complex, BPI
(ADRRIE) to review further Compound,
and evaluate Brgy.Vasra,Visayas
Avenue, Quezon City
4. Review/evaluate the None 4 hours Assistant Director
received scan copy of ADRRIE Office
certificate and forward to 3rd Floor, Fisheries
None Director's Office for Building Complex, BPI
approval / sinature Compound,
Brgy.Vasra,Visayas
Avenue, Q.C.
5. Approve and sign the None 3 Days Bureau Director
License to Operate (LTO) BFAR-Director's Office
certificate 3rd Floor, Fisheries
None Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Q.C.
4. Receive the notification 6. Notify the client that the Senior Administrative
to claim at the BFAR approved License To Assistant II
FIQD-FIS the approved Operate Certificate is ready BFAR FIQD-FIS,
License to Operate (LTO) for release G/Floor, Fisheries
None 10 Minutes
Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Q.C.
56
2. Inspection of Fishery/Aquatic Products/Establishments (New Applicant) for Registration and
Issuance of HACCP/GMP/SSOP/Vessel Certificate
The food safety inspection is conducted to enable the Fishery and Aquaculture Business operators (FABO) to export their
products to other countries.
Office or Division BFAR-Fisheries Inspection Quarantine Division (FIQD) - Fisheries Inspection Section (FIS)
Classification Complex
Fishery Aquaculture Business Operators (FABO) of fish processing plants, pre- processing, ice
Who may avail: plant,fishing vessel & boats, buying station, auction market, and fish port facility
(EXTERNAL)
57
1. Certificate of Registration issued by the Local
Local Government Unit (LGU)
Government Unit (LGU)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit the application 1. Receive Senior Administrative
letter together with the application/request letter Assistant II or Fish
documentary and check the Inspector
requirements to BFAR completeness of the BFAR FIQD-FIS
FIQD-FIS, G/Flr., documentary requirements None 30 minutes G/Floor, Fisheries
Fisheries Bldg., BPI Building Complex, BPI
Compound, Compound,
Brgy.Vasra,Visayas
Avenue, Quezon City
1.1 Review and evaluate
Fish Inspector
the required food safety
BFAR FIQD-FIS
programs submitted
G/Floor, Fisheries
None None 2 Days Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Quezon City
2. Receive notification on 2. Notify the client on the Senior Administrative
the scheduled inspection schedule of pre- Assistant II or Fish
assessment/desk Inspector
review/system audit BFAR FIQD-FIS
Inspection None 10 Minutes G/Floor, Fisheries
Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Quezon City
3. Allow inspection/ 3. Conduct on- site
assessment and access inspection with the
to the facility following order of activities:
58
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4.2 Review/ Evaluate and
approval of inspection
report Chief, FIS
• If passed- on the
BFAR FIQD-FIS,
inspection: Issue the
G/Floor, Fisheries
None HACCP certificate None 3 days Building Complex, BPI
• If failed- No Health
Compound,
Certificate/GMP/SSOP
Brgy.Vasra,Visayas
/HACCP Certificate shall be
Avenue, Quezon City
issued until deficiencies are
rectified
59
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Receive the notification 7. Notify the client on the Senior Administrative
to claim at the BFAR approved Assistant II
FIQD-FIS the approved/ HACCP/GMP/SSOP/Vesse BFAR FIQD-FIS
signed l Certificate and ready for G/Floor, Fisheries
HACCP/GMP/SSOP/Ves release to client None 10 Minutes
Building Complex, BPI
sel Certificate Compound,
Brgy.Vasra,Visayas
Avenue, Quezon City
16 Days, 2
TOTAL: None Hours, and
40 Minutes
Note:
- For those applying for EU, FABO shall wait for the notification from European Commission approval prior to export of their products, - For non-EU,
FABO shall coordinate with BFAR FIQD-FIS ,G/Floor, Fisheries Bldg., BPI Compound, Visayas Ave., Quezon City for other export requirements
60
3. Inspection of Fishery Establishment for Export of Fishery/Aquatic Products for Issuance of
Certificate of HACCP/GMP/SSOP/Vessel (Renewal)
The inspection is conducted to enable the Fishery and Aquaculture Business operators (FABO) to sustain their compliance to
food safety requirements and standard and continous export of their products to other countries.
Office or Division BFAR-Fisheries Inspection Quarantine Division (FIQD) - Fisheries Inspection Section (FIS)
Classification Complex
Fishery Aquaculture Business Operators (FABO) of fish processing plants, pre-processing, ice plant,
Who may avail:
fishing vessel & boats, buying station, auction market, and fish port facility (EXTERNAL)
1. Updated sanitary permit (issued by LGU) Sanitary permit- Local Government Unit (LGU)
61
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
BFAR- Fisheries Regulatory License Division (FRLD), G/Floor,
3. Commercial Fishing Vessel License (CFVGL) Fisheries Building Complex, BPI Compound, Brgy.Vasra,Visayas
issued by BFAR Avenue, Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit application 1. Receive
letter together with the application/request letter
required documentary and check the Senior Administrative
requirements to BFAR completeness of the None 30 minutes Assistant II or Fish
FIQD-FIS, G/Flr., documentary requirements Inspector
Fisheries Bldg., BPI BFAR FIQD-FIS
Compound G/Floor, Fisheries
2. Receive notification on 2. Notify the client on the Building Complex, BPI
the scheduled inspection/ schedule of pre- Compound,
pre-aassessment assessment/desk Brgy.Vasra,Visayas
None 10 Minutes Avenue, Quezon City
review/system audit
Inspection
62
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4.2 Review/ Evaluation
and approval of inspection
report
• If passed- in the Chief, FIS
inspection: Issue the BFAR FIQD-FIS,
HACCP certificate G/Floor, Fisheries
None • If failed- No Health None 3 Days Building Complex, BPI
Certificate/GMP/SSOP Compound,
/HACCP Certificate shall be Brgy.Vasra,Visayas
issued until deficiencies are Avenue, Quezon City
rectified
63
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Approve and sign the None
HACCP/GMP/SSOP/Vesse Bureau Director
l Certificate BFAR-Director's Office
3rd Floor, Fisheries
None 3 Days Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Quezon City
12 Days, 5 Hours, 50
TOTAL: None
Minutes
Note:
- For those applying for EU, FABO shall wait for the notification from European Commission approval prior to export of their products, - For non-EU,
FABO shall coordinate with BFAR FIQD-FIS ,G/Floor, Fisheries Bldg., BPI Compound, Visayas Ave., Quezon City for other export requirements
64
4. Inspection of Traders/Exporters (without processing establishment) for Issuance of Certificate of
Registration
Office or Division BFAR-Fisheries Inspection Quarantine Division (FIQD) - Fisheries Inspection Section (FIS)
Classification Complex
8.Updated ayor’s Permit (with Sanitary Permit) Local Government Unit (LGU)
10.License to Operate as Exporter from FDA Food and Drug Administration (FDA)
65
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit accomplished 1.Receive the application
application form together formtogether with the Senior Administrative
with the required required documents and Assistant II or Fish
documentary output including the review Inspector
None 35 Minutes
requirements to BFAR and evaluation of BFAR FIQD-FIS
FIQD-FIS, G/Flr., documents completeness G/Floor, Fisheries
Fisheries Bldg., Building Complex, BPI
Compound,
2. Receive notification on 2. Notify the client on the Brgy.Vasra,Visayas
the scheduled inspection schedule of Inspection None 10 Minutes Avenue, Quezon City
66
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Review/evaluate the
received scan copy of
certificate and forward to Assistant Director
Director's Office for ADRRIE Office
approval 3rd Floor, Fisheries
None None 4 hours Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Quezon City
6 days,
TOTAL: None 2 Hours, and
45 Minutes
67
5. Inspection for Inventory of Stocks in Cold Storage and Verification of Importer's Facility and
Volume Requirements of Processing Plants (canning and processing) and Institutional Buyers
This inspection is conducted to verify the production capacity of the processing plants and institurional buyes.
Office or Division BFAR-Fisheries Inspection Quarantine Division (FIQD) - Fisheries Inspection Section (FIS)
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive the Senior Administrative
endorsement
Assistant II or Fish
communication with
Inspector
relevant documents from
BFAR FIQD-FIS
BFAR-FIQD-Fisheries
None None 5 Minutes G/Floor, Fisheries
Certification Section (FCS)
Building Complex, BPI
for the conduct of
Compound,
verfication
Brgy.Vasra,Visayas
Avenue, Quezon City
1.1 Check and review the
completeness of Fish Inspector
documentary requirements BFAR FIQD-FIS
G/Floor, Fisheries
None None 1 hour Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Quezon City
68
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
69
6. Pre-shipment Inspection
The pre-shipment inspection is conducted prior to or during van loading of products bound for shipment as pre-requisite for the
issuance of Health Certificate.
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Request pre-shipment 1. Receive the request of
inspection thru phone pre-shipment inspection Senior Administrative
call/letter/emails and Assistant II or Fish
other mode of Inspector
communication BFAR FIQD-FIS,
5 Minutes
None G/Floor, Fisheries
Building Complex, BPI
Compound,
Brgy.Vasra,Visayas
Avenue, Quezon City
4 Hours and
TOTAL: None
10 Minutes
70
7. 2nd Border Inspection (Post Boarder)
This covers the inspection of imported fishery products stored in accredited cold storage warehouses to verify compliance to
FAO 259 & FAO 195 for imported fish and fishery products.
Office or Division BFAR-Fisheries Inspection Quarantine Division (FIQD) - Fisheries Inspection Section (FIS)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive electronic
Request for Inspection (e-
RFI) issued by border 5 Minutes
None inspectors Manila None
International Container Port
(MICP)
1. Allow inspection and 1.1 Verify and check the
provide relevant completeness of
documents documentary requirements BFAR 2nd Border
Inspectors
None 4 hours per container
1.2 . Conduct of on-site 2nd Fisheries Building
border inspection for every Complex, BPI
None Compound,
Container arrived
Brgy.Vasra,Visayas
1.3 Prepare and submit the Avenue, Quezon City
electronic inspection report
for FIQD and FIS Chief for
future reference, monitoring
None inspection and database of None 1 DAY
imported fishery products
71
IV. QUARANTINE: System/Investigative Audit
BFAR-Fisheries Inspection and Quarantine Division (FIQD)
Fisheries Audit Section (FAS)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive notification 1. Communicate with the Fisheries Audit Section
and schedule of conduct RFIQU/FIQD to confirm the Auditor
of system and audit schedule specified in BFAR- FIQD-FAS,
performance audit thru the audit Program None 30 minutes
G/Floor, Fisheries Bldg.,
email/phone call BPI Compound, Visayas
Ave., Q.C.
1.1 Prepare Fisheries Audit Section
memorandum/audit Auditor
plan/travel order/pass slip BFAR- FIQD-FAS,
None regarding the set schedule None 1 hour
G/Floor, Fisheries Bldg.,
of audit BPI Compound, Visayas
Ave., Q.C.
2. Process the
memorandum/letter/travel BFAR Fisheries Planning
order for approval of and Economic Division,
Bureau Director BFAR Director's Office,
3/Floor , Fisheries Bldg.,
BPI Compound, Visayas
None None 3 days
Ave., Q.C. BFAR
Administrative Division
2/Floor, Fisheries Bldg.,
BPI Compound, Visayas
Ave., Q.C.
72
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.Allow the conduct of on- 3.1 Conduct on- site
site system and system and performance
performance audit audit with the following
order of activities:
Fisheries Audit Section
a. Opening meeting with
Auditor
FIQD/ RFIQU head and
BFAR- FIQD-FAS,
staff None 5 days
G/Floor, Fisheries Bldg.,
b. Desk review
BPI Compound, Visayas
c. Performance evaluation
Ave., Q.C.
(observation of activities
conducted)
d. Close-door meeting
e. Exit meeting
73
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Receive the approved 7. Send the corrective Fisheries Audit Section
memorandum and action reports and Auditor
corrective action reports approved memorandum to BFAR- FIQD-FAS,
FIQD/RFIQU thru None 1 hour
G/Floor, Fisheries Bldg.,
email/hard copy (courier) BPI Compound, Visayas
Ave., Q.C.
5. Submission of 7.1 Receive and review the
accompished corrective accomplished corrective Fisheries Audit Section
action report to FIQD- action report from the Auditor
FAS thru courier RFIQU/FIQD for BFAR- FIQD-FAS,
None 10 days
verification by next system G/Floor, Fisheries Bldg.,
audit. BPI Compound, Visayas
Ave., Q.C.
74
2. Conduct of Investigative Audit
Office or Division BFAR-Fisheries Inspection Quarantine Division (FIQD) - Fisheries Audit Section (FAS)
Who may avail: BFAR Registered Exporter with Import Refusal Abroad
Thru website (e.g US- Food and Drug Administration (US-FDA), etc.,)/
1. Import refusal notification ( 1 Eletrconic Copy) Department of Foreign Affairs - Organization for International Economic
Relations (DFA-OIER)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive and print import Fisheries Audit Section
refusal notification from Auditor &
OIER/website (e.g., US Division/Section Head
None FDA) for action of division None 30 minutes BFAR- FIQD-FAS
chief and section chief G/Floor, Fisheries Bldg.,
BPI Compound, Visayas
Ave., Q.C.
None 1.1 Instruct the FAS auditor
to communicate with
theFishery Aquaculture
Division/Section Head
Business
Operator/Regional BFAR- FIQD-FAS,
Fisheries Inspection and None 1 hour G/Floor, Fisheries Bldg.,
Quarantine Unit regarding BPI Compound, Visayas
the import refusal Ave., Q.C.
notification
1.3 Prepare
Fisheries Audit Section
memorandum/letter/ travel
Auditor
authority for RFIQU/FABO
BFAR- Fisheries audit
regarding the schedule and
None None 1 hour Section (FAS)
details of investigative
G/Floor, Fisheries Bldg.,
audit
BPI Compound, Visayas
Ave., Q.C.
75
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Process the BFAR Fisheries Planning
memorandum/letter/travel and Economic Division,
order/pass slip for approval rd/Floor , BFAR
of Bureau Director Director's Office, 3/Floor ,
Fisheries Bldg., BPI
Compound, Visayas
None None 3 days
Ave., Q.C.
BFAR Administrative
Division 2/Floor,
Fisheries Bldg., BPI
Compound, Visayas
Ave., Q.C.
2. Receive approved 3. Send the approved
memorandum/letter memorandum/letter to the Fisheries Audit Section
FABO/RFIQU thru email Auditor BFAR-
Fisheries audit Section
None 15 minutes
(FAS) G/Floor, Fisheries
Bldg., BPI Compound,
Visayas Ave., Q.C.
76
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Approved and signed the BFAR Director's Office
investigative audit report by 3/Floor, Fisheries
None Bureau Director None 3 days Building Complex, BPI
Compound, Visayas
Ave., Q.C.
4. Receive the approved 6. Send the approved
investigative audit report investigative audit report to Fisheries Audit Section
RFIQU/FABO and OIER Auditors BFAR-
thru email/courier Fisheries audit Section
None 1 day
(FAS) G/Floor, Fisheries
Bldg., BPI Compound,
Visayas Ave., Q.C.
77
V. REGULATORY: LICENSING/PERMIT/REGISTRATION/CLEARANCE
FISHERIES REGULATORY & LICENSING DIVISION (FRLD) - Capture Fisheries Licensing Section
(CFLS)
This service involves the processing of application for Commercial Fishing Vessel License (CFVL) authorizing the fishing vessel
to fish within commercial waters or waters beyond 15 km from the shoreline and with gross tonnage of 3.1 and above.
BFAR Fisheries Regulatory and Licensing Division (FRLD) –Capture Fisheries Licensing
Office or Division
Section (CFLS)
Classification Highly Technical
3. Grid map indicating the proposed fishing ground/s; Applicant (Fishing vessel owner/operator)
78
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
9. Copy of official receipts covering payment of BFAR Central Office-Library/Cashier - Ground/4th Floor, Fisheries
application and license fees; and Bldg., BPI Compound, Brgy. Vasra, Visayas Ave., Quezon City
10. Tax Identification Number of the vessel owner Bureau of Internal Revenue (BIR)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Secure and fill out 1. Provide Commercial
Commercial Fishing Fishing Vessel License
Vessel License (CFVL) (CFVL) application form
application form and and list of requirement.
comply with all regulatory
requirements to the None 15 minutes
BFAR-FRLD-CFLS,
G/Flr, Fisheries Bldg., Administrative
BPI Compound Aide/Assistant Fishing
Regulations Officers
BFAR FRLD-CFLS
2. Submit duly filled up 2. Accept filled out CFVL Ground Floor/3rd,
application form together application with complete Fisheries Bldg., BPI
with the complete regulatory requirements Compound, Brgy. Vasra,
regulatory requirements either thru the following Visayas Ave., Quezon
to the Director's Office at Offices: City
3rd Floor, Fisheries Bldg.,
None 1 hour
or at BFAR-FRLD-CFLS a. Office of the Director
at G/Floor, Fisheries (forward to FRLD-CFLS);
Bldg., or
b. FRLD-CFLS (directly)
79
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Receive Notification on 3. Schedule an inspection Fishing Regulations
the Scheduled Inspection and notify the client on the Officers
of the fishing vessel and schedule of inspection BFAR FRLD-CFLS
allow inspection None 5 mins Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
3.1 Conduct inspection on Fishing Regulations
the fishing vessel of the Officers
client and advice the BFAR FRLD-CFLS
None applicant/client to pay the None 5 days Ground Floor, Fisheries
required fees at BFAR Bldg., BPI Compound,
main Office. Brgy. Vasra, Visayas
Ave., Quezon City
4. Secure "Order of 4. Issue "Order of
Payment" at the BFAR- Payment" Administrative
FRLD-CFLS located at Aide/Assistant Fishing
None 15 minutes
G/Floor, Fisheries Bld., Regulations Officers
BPI Compound BFAR FRLD-CFLS
80
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7. Prepare/Process the
CFVL and affix initials of Administrative
the authorized signatories Aide/Assistant Fishing
and endorse/forward to Regulations Officers;
BFAR Assistant Director. FRLD-CFLS Chief,
Division Head
None None 3 hours
BFAR FRLD-CFLS
Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
8. Review/Evaluate the
CFVL application together
with the requirements and Asst. Director for
None affix initial. None 3 hours Research Regulations
and International
Engagements (ADRRIE)
8.1 Forward to the 3rd Floor, Fisheries
Director's Office for Bldg., BPI Compound,
signature and approval of Brgy. Vasra, Visayas
None None 15 minutes Ave., Quezon City
the license to operate
81
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
Php. 400.00
Application Fee,
P 50.00 for
logbook,
*License Fee, &
*Cash Bond 12 days, 6 hours, and 15
TOTAL:
Deposit based minutes
on gross
tonnage (please
see *notes
below for
computation)
*NOTES:
1. This procedure is applicable for applications filed in BFAR-Central Office. This does not cover the CFVL applications filed in BFAR-Regional Office
and forwarded to BFAR-Central Office.
2. Consider bulk applications in this procedure which are submitted at the same time but cannot be processed at the same time due to manpower
limitation. Processing time shall start only after finishing the processing of the previous transaction.
3. Inspection of commercial fishing vessel depends on the availability of the vessel/s as well as the inspectors (five (5) working days upon the availability
of the vessel). In case that the vessel is not available at the time of inspection, there should be an extension of time.
4. Application fee for CFVL is PhP400.00, while the license fee and Cash Bond Deposit is based on the gross tonnage of the vessel under Section 26
(a) and 27 of FAO 198-1 s. 2018.
*License Fee:
1. For fishing vessel 3.1-20.0 GT - P200.00 + P2.00/GT or a fraction thereof
2. For fishing vessel 20.1-50.0 GT - P250.00 + 2.00/GT or a fraction thereof
3. For fishing vessel 50.1 – 100.0 GT - P300.00 + 2.00/GT or a fraction thereof
4. For fishing vessel 100.1-125.0 GT - P500.00 + 3.00/GT or a fraction thereof
5. For fishing vessel 125.0-150.0 GT - P1,000.00 + 3.00/GT or a fraction thereof
6. For fishing vessels 150.0 -250.0 GT - P1,500.00 + 3.00 / GT or a fraction thereof
7. For fishing vessels 250.1 and above - P2,500.00 + 4.00/GT or a fraction thereof
*Cash Bond Deposit:
1. For fishing vessel 3.0 to 20 GT - P250.00
2. For fishing vessel 20.1 to 50 GT - P350.00
3. For fishing vessel 50.1 to 75 GT - P450.00
4. For fishing vessel 75.1 to 100 GT - P550.00
5. For fishing vessel 100.1-150.0 GT - P650.00
6. For fishing vessels 150.0 -250.0 GT - P750.00
5. For fishing vessel 250.1-500.0 GT - P850.00
6. For fishing vessels 500.1 and above - P950.00
5. Approval of CFVL depends on the availability of the BFAR National Director.
82
2. Processing of Application for Distant Water Fishing Permit (DWFP)
This service involves the processing of application for Distant Water Fishing Permit (DWFP) authorizing the Philippine-Flagged
fishing vessel to fish in distant waters as defined under Section 3 (k) of FAO 198-1, series of 2018.
BFAR- Fisheries Regulatory and Licensing Division (FRLD) – Capture Fisheries Licensing
Office or Division
Section (CFLS)
Classification Highly Technical
Type of Transaction G2B - Government to Business Entity
Who may avail: Commercial Fishing Vessel (CFV) Operators
8. Payment of authorization fee for Special Fishing Designated Special Collecting Officer (Library)/Administrative Aide
Permit to operate on the high seas (for catcher VICashier - Ground or 4th Floor, Fisheries Bldg., BPI Compound, Brgy.
vessels operating in WCPFC HSP-1 only); Vasra, Visayas Ave., Quezon City
11. Compliance with fisheries observer requirement BFAR Central Office - BFAR-National Marine Fisheries Development
(for catcher vessels operating in high seas only). Center (NMFDC) - Navotas, Metro Manila
83
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
12. Payment of Php. 8,000.00 for Distant Water
Fishing Permit (DWFP) application and license fee for
vessels operating in other coastal waters and secure
Official receipt Designated Special Collecting Officer (Library)/Cashier - Ground or
4th Floor, Fisheries Bldg., BPI Compound, Brgy. Vasra, Visayas Ave.,
13. Payment of Php. 2,500.00 for Distant Water
Quezon City
Fishing Permit (DWFP)application and license fee for
vessels operating in High Seas Pocket-1 and secure
Official receipt
Note: An "Order of Payment" is issued by FRLD-CFLS to the applicants before payment, which they then submit to the collecting Officer to be used as reference for
the computation and total amount of fees to be collected. It is not included in the list of regulatory requirements for application of Distant Water Fishing Permit.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Secure and fill out 1. Provide Distant Water
Distant Water Fishing Fishing Permit (DWFP) Administrative
Permit (DWFP) application form and list of Aide/Assistant Fishing
application form and regulatory requirements. Regulations Officers
comply with all regulatory BFAR FRLD-CFLS
requirements. None 15 minutes Ground Floor/3rd,
Fisheries Bldg., BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
84
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Submit "Order of 4. Receive and review the
Payment" to the computation of the
designated Special submitted "Order of
Collecting Officer at Payment"
BFAR-Library located at
None 15 minutes
G/Floor, Fisheries Bldg.,
at the BFAR-Cashier
located at 4th Floor,
Fisheries Bldg.,
85
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7.1 Forward to the Asst. Director for
Director's Office for Research Regulations
approval and signature and International
Engagements
BFAR
None None 15 minutes
(ADRRIE)/ADDRIE
3rd Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
8. Approve and sign
Distant Water Fishing BFAR National Director
None None 5 days
Permit (DWFP) Director's Office
3rd Floor, Fisheries
8.1 Forward to BFAR- Bldg., BPI Compound,
Record Section for Brgy. Vasra, Visayas
None None 15 minutes
releasing to client Ave., Quezon City
*Php. 2,500.00
application and
permit fee for
vessels
operating in
high seas; *Php. 7 days, 6
TOTAL: 8,000.00 hours, and 15
application and minutes
permit fee for
vessels
operating in
other coastal
States
86
*Notes:
1. This procedure is applicable to DWFP applications filed in BFAR-CO. This does not cover the DWFP applications filed in BFAR-Regional Office that
are forwarded to BFAR-CO. The steps for applying CFVL shall apply.
2. Consider bulk applications in this procedure which are submitted at the same time but cannot be processed at the same time due to manpower
limitation. Processing time shall start only after finishing the processing of the previous transaction.
3. Accreditation refers to the registration of the fishing vessel with the Western and Central Pacific Fisheries Commission Record of Fishing Vessels
(RFV). For more information, please visit https://www.wcpfc.int/record-fishing-vessel-database.
4. Payment for DWFP application and license fee for fishing in HSP1 are PhP 1,000.00 and PhP 1,500.00, respectively pursuant to Section 39 (f) (g) of
FAO 198-1 s. 2018. Payment for DWFP application and permit fee for fishing in waters of other Coastal State are PhP 3,000.00 and PhP 5,000.00
pursuant to Section 4 (e) (f) of BFAR Administrative Circular No. 252-1 series of 2020.
5. Approval of DWFP depends on the availability of the BFAR National Director (five (5) working days upon the availability of the Director)
87
3. Processing of Application for Fishing Gear Registration
This service involves the processing of application for Fishing Gear Registration authorizing the fishing gear to be used for
fishing within waters beyond 15 km. from the shoreline. The registration of gear is applicable to catcher vessels only.
BFAR- Fisheries Regulatory and Licensing Division (FRLD) – Capture Fisheries Licensing
Office or Division
Section (CFLS)
88
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
a. Office of the Director
(forward to FRLD-CFLS); Administrative
or Aide/Assistant Fishing
None None
Regulations Officers
b. FRLD-CFLS (directly) BFAR FRLD-CFLS
Designated Special
6. Pay the necessary 5.1. Accept the payment
Collecting Officer
fees and secure an based on the amount in the
BFAR (Library)/Cashier
Official Receipt at BFAR- "Order of Payment" and
Ground or 4th Floor,
Cashier located at 4th issue an Official Receipt to
Fisheries Bldg., BPI
Floor, Fisheries Bldg., client PHP 200.00 for Compound, Brgy. Vasra,
BPI Compound, Visayas Application fee, Visayas Ave., Quezon
Ave., Q.C. Php. 200.00 City
registration fee
*License fee
15 minutes
based on gross
tonnage (please
see *notes
below for
computation)
89
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Submit the original 6. Receive and photocopy
copy of the Official the submitted O.R. and Administrative
Receipt (O.R.) to BFAR- return the original copy to Aide/Assistant Fishing
FRLD-CFLS located at the client Regulations Officers
G/Floor, Fisheries Bldg., BFAR FRLD-CFLS
None 15 minutes
Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
90
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
a. pick-up by applicant;
Record Section Staff
b. send copy thru e-mail BFAR Records
to BFAR-Regional Office; Ground Floor, Fisheries
or, Bldg., BPI Compound,
c. send original copy thru Brgy. Vasra, Visayas
a registered mail to BFAR- Ave., Quezon City
regional Office
*Notes:
1. This procedure is applicable for applications filed in BFAR-Central. This does not cover the Fishing Gear Registration applications filed in BFAR-
Regional Office and are forwarded to BFAR-Central.
2. Inspection of fishing gear depends on the availability of the vessel/s as well as the inspectors (maximum of five (5) working days upon the availability
of the vessel).
3. Fishing Gear Registration and application fee is Php. 400.00 in total , while the license fee is based on the gross tonnage of the vessel under Section
26 (b) of FAO 198-1, series of 2018 , to wit:
a. For fishing vessel 3.1-20.0 GT- P400.00 per year
4. Approval of Fishing Gear Registration depends on the availability of the National Director (maximum of five (5) working days upon the availability of
the Director).
5. Eight (8) hours is equivalent to one (1) working day.
91
4. Processing of Application for Paaling Fishermen’s License
This service involves the processing of application for Paaling Fishermen's License authorizing the fishermen/crews on-board
and to conduct fishing method called Paaling .
BFAR- Fisheries Regulatory and Licensing Division (FRLD) – Capture Fisheries Licensing
Office or Division
Section (CFLS)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Secure and fill up 1. Provide Paaling
Administrative
Paaling Fishermen’s Fishermen’s License
Aide/Assistant Fishing
License application form application form and list of
Regulations Officers
and comply with all requirements.
regulatory requirements. BFAR FRLD-CFLS
None 15 minutes Ground Floor/3rd,
Fisheries Bldg., BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
2. Submit duly filled up 2. Accept application for
application form together Pa-aling Fishermen's
with the complete License with complete Administrative
regulatory requirements regulatory requirements Aide/Assistant Fishing
to the Director's either thru the following Regulations Officers
Office/FRLD-CFLS Offices: BFAR FRLD-CFLS
None 1 hour Ground Floor/3rd,
a. Office of the Director Fisheries Bldg., BPI
(forward to FRLD-CFLS); Compound, Brgy. Vasra,
or Visayas Ave., Quezon
City
b. FRLD-CFLS
92
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2.1 Check, verify and
evaluate the authenticity Fishing Regulations
and completeness of the Officers ; BFAR FRLD-
submitted requirements. CFLS
None None 30 minutes Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
93
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7. Prepare/Process the
Paaling Fishermen’s
License and affix initial of Administrative
authorized signatories Aide/Assistant Fishing
None None 30 minutes Regulations Officers
7.1 Approve and sign FRLD-CFLS Chief,
Paaling Fishermen’s Division Head BFAR
License. FRLD-CFLS
Ground Floor, Fisheries
7.3 Forward to BFAR- Bldg., BPI Compound,
Records Section the Brgy. Vasra, Visayas
None approved license for None 10 mins Ave., Quezon City
release to client
Php. 40.00
4 hours and
Application and
10 Minutes
License Fee
Notes:
94
5. Processing of Application for Regular Catch Certificates (RCC)
This service involves the processing of application for Regular Catch Certificate covering catches of Philippine-flagged fishing
vessels (with size 20 gross tonnage or more) exported to European Union Member Countries.
BFAR- Fisheries Regulatory and Licensing Division (FRLD) -Capture Fisheries Licensing
Office or Division
Section (CFLS)
Classification Complex
95
10. Original or authenticated copy of Fish Origin
Declaration Form issued by the National Fisheries Applicant (Fishing Vessel Owner/Operator)
Agency of PNG;
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
11. Transhipment declaration, in case there is Competent authority of the port State (e.g. National Fisheries Authority
transhipment of catch at foreign port; of PNG)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit duly 1 Receive duly
accomplished Regular accomplished Regular
Administrative
Catch Certificate (RCC), Catch Certificate (RCC)
Aide/Assistant Fishing
based from the BFAR form, together with
Regulations Officers
prescribed form together complete regulatory
BFAR FRLD CFLS
with complete regulatory requirements. None 15 minutes
- Ground Floor/3rd,
requirements to
Fisheries Bldg., BPI
BFAR=FRLD-FLCS
Compound, Brgy. Vasra,
located at G/Floor,
Visayas Ave., Q.C.
Fisheries Bldg.,
96
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Secure "Order of 4. Issue "Order of
Fishing Regulations
Payment" at the BFAR- Payment"
Officers, BFAR FRLD-
FRLD-CFLS located at
CFLS
G/Floor, Fisheries Bld.,
None 15 minutes Ground Floor, Fisheries
BPI Compound
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
3. Submit "Order of 5. Receive and review the
Payment" to the computation of the
designated Special submitted "Order of
Collecting Officer at Payment"
Library located at none 15 minutes Designated Special
G/Floor, Fisheries Bldg.,
Collecting Officer
at the BFAR-Cashier
BFAR (Library)/Cashier
located at 4th Floor,
Ground or 4th Floor,
Fisheries Bldg.,
Fisheries Bldg., BPI
4. Pay the necessary 6. Accept the payment Compound, Brgy. Vasra,
fees and secure an based on the amount in the Visayas Ave., Q.C.
Official Receipt at BFAR- "Order of Payment" and
Cashier located at 4th issue an Official Receipt to Php. 50.00 15 minutes
Floor, Fisheries Bldg., client
BPI Compound,
Notes:
1. Consider bulk applications in this procedure which are submitted at the same time but cannot be processed at the same time due to manpower
limitation. Processing time shall start only after finishing the processing of the previous transaction.
2. Eight (8) hours is equivalent to one (1) working day.
97
6. Processing of Application for Simplified Catch Certificates (SCC)
This service involves the processing of application for Simplified Catch Certificate covering catches of Philippine-flagged fishing
vessels (with size less than 20 gross tonnage) exported to European Union Member Countries.
BFAR- Fisheries Regulatory and Licensing Division (FRLD) –Capture Fisheries Licensing Section
Office or Division
(CFLS)
Classification Complex
5. Payment of Php. 50.00 for Simplified Catch Designated Special Collecting Officer (Library)/Cashier - Ground or
Certificate (SCC) application fee and secure Official 4th Floor, Fisheries Bldg., BPI Compound, Brgy. Vasra, Visayas Ave.,
receipt Quezon City
Note: An "Order of Payment" is issued by FRLD-CFLS to the applicants before payment, which they then submit to the collecting Officer to be used
as reference for the computation and total amount of fees to be collected. It is not included in the list of regulatory requirements for application of
European Union Simplified Catch Certificate.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit duly 1. Receive duly
accomplished Simplified accomplished Simplified
Catch Certificate (SCC) Catch Certificate (SCC) Administrative
Form together with form together with complete Aide/Assistant Fishing
complete regulatory regulatory requirements Regulations Officers
requirements to the BFAR FRLD-CFLS
None 15 minutes
BFAR-FRLD-CFLS Ground Floor/3rd,
located at Ground Flr, Fisheries Bldg., BPI
Fisheries Bldg., Compound, Brgy. Vasra,
Visayas Ave., Q.C.
98
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Verify or validate the
data contained in the
accomplished EU
Simplified Catch Certificate
None (SCC) based on the None 3 days
submitted documentary Fishing Regulations
requirements Officers BFAR FRLD-
CFLS
3. Process and validate EU Ground Floor, Fisheries
Simplified Catch Certificate Bldg., BPI Compound,
and stamp the BFAR wet Diliman, Quezon City
and dry seal (Box 5) as
None security feature on the None 4 hours
submitted SCC form as an
additional safety measure
99
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Submit the original 8. Receive and photocopy Administrative
copy of the Official the submitted O.R. and Aide/Assistant Fishing
Receipt to BFAR-FRLD- return the original copy to Regulations Officers
CFLS located at G/Floor, the client BFAR FRLD-CFLS
Fisheries Bldg., None 15 minutes
Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
6. Receive notification 9. Notify/Inform client thru
thru call, text or e-mail on call, text or e-mail on the Administrative
the approved SCC and is approved SCC and ready None 15 minutes Aide/Assistant Fishing
ready for pick-up for pick-up Regulations Officers
BFAR FRLD-CFLS
7. Receive/Claim 10. Release Ground Floor, Fisheries
approved/signed SCC approved/signed SCC Bldg., BPI Compound,
client None 15 minutes Brgy. Vasra, Visayas
Ave., Quezon City
3 days and 6
TOTAL: Php. 50.00
hours
Notes:
1. Consider bulk applications in this procedure which are submitted at the same time but cannot be processed at the same time due to manpower
limitation. Processing time shall start only after finishing the processing of the previous transaction.
100
7. Processing of Application for Special Fishing Permit (SFP)
This service involves the processing of application for Special Fishing Permit (SFP) authorizing the Philippine-Flagged Fishing
Vessel to fish in the High Seas Pocket-1 as a Special Management Area (HSP1-SMA).
BFAR Fisheries Regulatory and Licensing Division (FRLD) –Capture Fisheries Licensing Section
Office or Division
(CFLS)
11. Compliance with fisheries observer requirement BFAR Central Office - BFAR-National Marine Fisheries Development
(for catcher vessels operating in high seas only). Center (NMFDC) - Navotas, Metro Manila
101
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit duly 1. Provide Distant Special
accomplished Special Fishing Permit (SFP) Administrative
Fishing Permit (SFP) application form and list of Aide/Assistant Fishing
Form together with regulatory requirements. Regulations Officers
complete regulatory BFAR FRLD-CFLS
None 15 minutes
requirements to the Ground Floor/3rd,
BFAR-FRLD-CFLS Fisheries Bldg., BPI
located at Ground Flr, Compound, Brgy. Vasra,
Fisheries Bldg., Visayas Ave., Q.C.
102
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Submit the original 5.1. Receive and Administrative
copy of the Official photocopy the submitted Aide/Assistant Fishing
Receipt to BFAR-FRLD- O.R. and return the original Regulations Officers
CFLS located at G/Floor, copy to the client BFAR FRLD-CFLS -
Fisheries Bldg., None 15 minutes
Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
6 Prepare/Process the SFP
application, affix initials of Administrative
the authorized signatories Aide/Assistant Fishing
and endorse/forward to Regulations Officers;
BFAR Assistant Director for FRLD-CFLS Chief,
further review and Division Head
None None 3 Hours
evaluation BFAR FRLD-CFLS
Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
BFAR-Record Section
7. Receive/Claim 10. Release Staff
approved/signed Special approved/signed SFP to BFAR Records
Fishing Permit (SFP) client either thru the Ground Floor, Fisheries
following: Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
a. pick-up by applicant; None 15 minutes
103
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
c. send original copy thru BFAR-Record Section
a registered mail thru Staff
BFAR-Regional Office BFAR Records
Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
USD 2,000.00
for 2018 and
additional
incremental fee 7 days, 6 hours and 15
TOTAL:
of USD 100.00 Minutes
annually
thereafter until
2021
NOTES:
1. This procedure is applicable for applications filed in BFAR Regional Field Office and forwarded to BFAR Central Office for issuance of Special Fishing
Permit. The steps for applying CFVL and DWFP shall apply.
2. Pursuant to Section 3.2 of FAO 245-4 series of 2018, the payment for Special Fishing Permit fee is in the amount of USD 2,000.00, or its equivalent
in Philippine Peso starting 2018, subject to annual renewal and additional incremental fee of USD100.00 annually thereafter until 2021.
3. Approval of Special Fishing Permit depends on the availability of the BFAR National Director.
4. Consider bulk applications in this procedure. Processing time shall start only after finishing the processing of the previous transaction.
104
8. Processing of Application for Construction or Importation Clearance for support vessels during
the Moratorium prescribed under BFAR A.C. No. 253-1, series of 2018
This service involves the processing of application for Construction/ Importation Clearance authorizing the construction or
importation of support vessels in accordance with BFAR Administrative Circular No. 253-1 series of 2018.
BFAR Fisheries Regulatory and Licensing Division (FRLD) – Capture Fisheries Licensing Section
Office or Division
(CFLS)
Classification Highly Technical
Type of Transaction G2B – Government to Business Entity
Who may avail Commercial Fishing Vessel Owners/Operators
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Intent to the Director requesting for
Construction or Importation Clearance for support
Applicant (Fishing vessel owner/operator)
vessels specifying the vessel type and estimated size
in gross tonnage;
2. Affidavit of Undertaking stating that vessel shall be
constructed within one (1) year from the issuance of Applicant (Fishing vessel owner/operator)
Construction Clearance; and
3. Secure Official receipt for payment of Cashbond
BFAR-Regional Field Office concerned / BFAR- Fisheries Regulatory
Deposit based on the gross tonnage of the vessel
Licensing Division-Capture Fisheries Licensing Section (FRLD-
CFLS) - Ground Floor, Fisheries Bldg., BPI Compound, Brgy. Vasra,
Visayas Ave., Q.C.
Note: An "Order of Payment" is issued by FRLD-CFLS to the applicants before payment, which they then submit to the collecting Officer to be used
as reference for the computation and total amount of fees to be collected. It is not included in the list of regulatory requirements for application of
Construction or Imporation Clearance.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter of intent 1. Accept Letter of intent
together with the and requirements either
complete regulatory thru the following Offices:
Administrative
requirements to the
Aide/Assistant Fishing
Director's Office located None 15 minutes
a. Office of the Director Regulations Officers
at 3rd Floor, Fisheries
(forward to FRLD-CFLS); BFAR FRLD-CFLS
Bldg., OR at BFAR-
or Ground Floor, Fisheries
FRLD-CFLS located at
b. FRLD-CFLS Office Bldg., BPI Compound,
G/Floor, Fisheries Bldg.,
Brgy. Vasra, Visayas
Ave., Quezon City
2. Evaluate the Letter of
None Intent and regulatory None 1 day
requirements submitted
2. Secure "Order of 3. Issue "Order of Administrative
Payment" at the BFAR- Payment" Aide/Assistant Fishing
FRLD-CFLS located at Regulations Officers
G/Floor, Fisheries Bld., BFAR FRLD-CFLS
None 15 minutes
BPI Compound Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
4. Receive and review the Designated Special
computation of the Collecting Officer
submitted "Order of BFAR (Library)/Cashier
Payment" None 15 minutes Ground or 4th Floor,
Fisheries Bldg., BPI
Compound, Visayas
Ave., Q.C.
105
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Pay the necessary 4.1. Accept the payment
fees and secure an based on the amount in the
Cash Bond Designated Special
Official Receipt at BFAR- "Order of Payment" and
Deposit based Collecting Officer
Cashier located at 4th issue an Official Receipt to
on the Gross BFAR (Library)/Cashier
Floor, Fisheries Bldg., client
Tonnage 15 minutes Ground or 4th Floor,
BPI Compound, Visayas
(please see Fisheries Bldg., BPI
Ave., Q.C.
*notes below for Compound, Brgy. Vasra,
computation) Visayas Ave., Q.C.
106
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
a. pick-up by applicant;
Cash Bond
Deposit based
on the Gross
TOTAL: Tonnage (please 7 days, 5 hours
see *notes
below for
computation)
*NOTES:
1. This transaction is applicable only to the construction or importation of support vessels during the moratorium prescribed under BFAR A.C. No. 253-1
series of 2018. This procedures applies to the application of Construction or Importation Clearance with complete regulatory requirements.
2. Payment for Cash Bond Deposit (CBD) is based on the gross tonnage of the vessel under Section 3 d.ii. Of BFAR Administrative Circular No. 253 -
1, series of 2018, to wit:
3. One (1) day is equivalent to eight (8) hours.
*Cash Bond Deposit:
1. For fishing vessel 3.1 to 10.0 GT - P2,500.00
2. For fishing vessel 10.1 to 20 GT - P6,000.00
3. For fishing vessel 20.1 to 50.0 GT - P14,000.00
4. For fishing vessel 50.1 to 100 GT - P15,000.00
5. For fishing vessel 100.1and above - P40,000.00
4. Approval of Construction or Importation Clearance depends on the availability of the BFAR National Director.
107
9. Processing of Application for Construction or Importation Clearance pursuant to FAO No. 198-1,
series of 2018
This service involves the processing of application for Construction/ Importation Clearance authorizing the fishing
company/single proprietorship to construct/import commercial fishing vessels pursuant to FAO No. 198-1, series of 2018.
BFAR Fisheries Regulatory and Licensing Division – Capture Fisheries Licensing Section (FRLD-
Office or Division
CFLS)
Note: An "Order of Payment" is issued by FRLD-CFLS to the applicants before payment, which they then submit to the collecting Officer to be used
as reference for the computation and total amount of fees to be collected. It is not included in the list of regulatory requirements for application of
Construction or Imporation Clearance.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
108
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Evaluate the Letter of
Intent and regulatory Administrative
requirements submitted Aide/Assistant Fishing
Regulations Officers;
FRLD-CFLS Chief,
Division Head
None None 1 day
BFAR FRLD-CFLS
Ground Floor, Fisheries
Bldg., BPI Compound,
Brgy. Vasra, Visayas
Ave., Quezon City
109
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Receive/Claim 7. Release Record Section Staff
approved/signed approved/signed BFAR Records
"Construction/ "Construction/ Importation Ground Floor, Fisheries
Importation Clearance" Clearance" to client either Bldg., BPI Compound,
thru the following: Brgy. Vasra, Visayas
None 15 minutes Ave., Quezon City
a. pick-up by applicant;
b. send copy thru e-mail
toc.BFAR-Regional Office;
send original copy thru
a registered mail to BFAR-
Regional Office
7 days, 4 hours, and 15
TOTAL:
Minutes
NOTES:
1. This transaction is applicable only to the construction or importation of commercial fishing vessels pursuant to FAO 198-1 series of 2018. This
procedures applies to the application of Construction/Importation Clearance with complete regulatory requirements.
2. The requirement for Certificate of Deletion from the country of origin is applicable only to application for Importation Clearance.
3. Approval of Construction Clearance depends on the availability of the BFAR National Director.
110
VI. REGULATORY: SPECIAL PERMITS
FISHERIES REGULATORY & LICENSING DIVISION (FRLD) -Aquatic Wildlife Regulatory Section
(AWRS)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter of intent 1. Receive Letter of intent
and needed requirements and needed requirements BFAR Director's Office
to the Director's office, and Forward to BFAR 3rd Floor, Fisheries
3rd Flr., Fisheries Bldg., FRLD-AWRS for None 15 Minutes Bldg., BPI Compound,
BPI Compound appropriate action Visayas Avenue, Quezon
City
111
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive forwarded
documents and Check and BFAR FRLD - AWRS
review the submitted Office G/Flr.,
documents None 1 Hour Fisheries Bldg., BPI
Compound, Visayas
Avenue, Quezon City
4. Receive
recommendation from
BFAR FRLD - AWRS
FIQD - FQS then
Office
prepare/process Permit and
None None 5 mins G/Flr., Fisheries Bldg.,
endorsement letter
BPI Compound, Visayas
Avenue, Quezon City
112
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4.1 Prepare and forward
the endorsement letter and BFAR FRLD - AWRS
Permit to the Director’s Office
None Office for approval/ None 1 hour G/Flr., Fisheries Bldg.,
signature BPI Compound, Visayas
Avenue, Quezon City
8. Receive forwarded
documents and forward to DA Records Section
None DA Office of the Secretary None 15 Minutes G/Flr., Elliptical Road,
(OSEC) for the approval of Diliman, Quezon City
Special Permit
113
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
11 Days, 6 Hours, 20
TOTAL
Minutes
Required fees:
As per approved under FAO No. 233, Series of 2010
114
2. Issuance of Gratuitous Permit for the Collection of Aquatic Wildlife for Research/Scientific
Purposes (Central Office)
Gratuitous Permit (GP) - privilege given to an individual, academes, research institution or organization to capture/harvest and
transport aquatic wildlife species from the natural habitat for scientific and other authorized purposes. (FAO No. 233, series of
2010 - Sec.1)
BFAR- Fisheries Regulatory and Licensing Division (FRLD) - Aquatic Wildlife Regulatory
Office or Division
Section (AWRS)
115
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter of intent 1. Receive letter and
and needed requirements needed requirements and
to the BFAR-FRLD- forward to Fisheries
AWRS, G/Flr., Fisheries Regulatory and Licensing Concerned Regional
Bldg., BPI Compound Division (FRLD) - AWRS, None 15 Minutes
Director's Office
Central Office via email
BFAR FRLD -
2.2 Notify and transmit the AWRS Office
received documents to G/Flr., Fisheries Bldg.,
Philippine Aquatic Red List BPI Compound, Visayas
Committee (PARLC) Avenue, Quezon City
None members thru email for None 15 Minutes
comments/
recommendation if the
involve species is listed in
CITES
3. Received and review the
submitted
PARLC
documents/requirements
101 Mother Ignacia Ave.,
None and return/transmit the None 1 Day
Brgy, Diliman, Quezon
documents with
City
recommendations to FRLD-
AWRS thru email
BFAR FRLD -
4 Schedule a panel
AWRS Office
discussion/presentation
None None 10 Minutes G/Flr., Fisheries Bldg.,
with the applicant and
BPI Compound, Visayas
PARLC Members
Avenue, Quezon City
116
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
117
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
118
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
119
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
28 Days, 7 Hours, 25
TOTAL
Minutes
REQUIRED FEES:
120
3. Issuance of CITES Export Permit for Aquatic Wildlife
CITES Export Permit authorizes an individual to bring, send or transport wildlife listed under the appendices of the Convention
on the International Trade in Endangered Species of Wild Fauna and Flora (CITES), including its by-products or derivatives,
from the Philippines to other countries, in cases where such export is allowed. (FAO No. 233, Series of 2010 - Sec. 1)
BFAR- Fisheries Regulatory and Licensing Division (FRLD) - Aquatic Wildlife Regulatory
Office or Division
Section (AWRS)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter of intent
and needed requirements 1. Receive letter of intent
to the Diretor's Office 3rd and needed requirements
Flr., Fisheries Bldg. BFAR Director's Office
for encoding to Document
3rd Floor, Fisheries
Tracking System (DTS)
None 15 Minutes Bldg., BPI Compound,
and forward to Fisheries
Visayas Avenue, Quezon
Regulatory and Licensing
City
Division (FRLD) - AWRS
for approriate action
121
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive notification to
pay and secure Order of BFAR FRLD –
Payment and proceed to AWRS Office
BFAR-Cashier located at 2. Issue Order of Payment None 5 Minutes G/Flr., Fisheries Bldg.,
4th Flr., Fisheries Bldg., BPI Compound, Visayas
BPI Compound, Visayas Avenue, Quezon City
Avenue, Q.C.
BFAR FRLD –
4. Present Official 4. Check the presented AWRS Office
Receipt and claim CITES Official Receipt and release None 5 Minutes G/Flr., Fisheries Bldg.,
Permit CITES Permit BPI Compound, Visayas
Avenue, Q.C.
REQUIRED FEES:
‐
As per approved under FAO No. 233, Series of 2010
‐
Export/ Re export Permit
‐
1. Commercial (CITES and Non CITES) ‐‐‐‐‐
122
4. Issuance of Endorsement Letter for Export Commodity Clearance for Aquatic Wildlife
Endorsement Letter for Export COmmodity Clearance is issued prior to the Issuance of Export Commodity Clerance to
transport/export samples of aquatic wildlife species.
BFAR- Fisheries Regulatory and Licensing Division (FRLD) - Aquatic Wildlife Regulatory
Office or Division
Section (AWRS)
Classification Simple
Type of Transaction G2C- Government to Citizen; G2G- Government to Government
Individual researchers from research institution or conservation organization; Foreign entity,
individual or a Filipino citizen affiliated with foreign institution; Students affiliated with local academic
Who may avail: institutions for thesis and dissertation; Government agencies implementing research or scientific
projects; and Local academic institutions and NGO’s involved in scientific researches. (Given that
the target species to be studied are not CITES listed)
123
VII. REGULATORY: FISHPOND LEASE/RENTALS/ENDORSEMENT
FISHERIES REGULATORY & LICENSING DIVISION (FRLD) - Fishpond Lease Section (FLS)
Office or Division Fisheries Regulatory and Licensing Division (FRLD) - Fishpond Lease Section (FLS)
1. Initial requirements
a. Duly notarized application for Fishpond Lease Provincial, Regional or Central Office of BFAR
b. Application Fee of Php 2,000.00;
124
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Applicant
c. The methodology of project implementation,
which includes names of personnel involved and
percentage of time allocated to the project; schedule
of implementation, funding requirement and sources,
both local and foreign; target beneficiaries; and
monitoring and evaluation scheme
2. Final Requirements
a. Twelve (12) copies of the survey plans of the
area duly approved by the Director of Lands or
Applicant submits survey plan to DENR for approval and thereafter,
Regional Director of Lands, or if under cadastral
submits required copies to BFAR
survey, the same shall be certified by the Lands
Management Bureau
125
c. Original copy of the Deed of Assignment or
Applicant
Transfer and Assumption of Obligations
d. Certified true copies of original official receipts of
Applicant
updated payment of rentals
e. Payment of assignment or transfer fee Applicant
f. Posting of required cash bond deposit Applicant
g. Latest report of improvements verified by the
Regional Director or his authorized representative,
showing that the fishpond area of the ASC or FLA Provincial or Regional Office of BFAR
subject of the proposed assignment or transfer has
been developed
h. Twelve (12) copies of the survey plan of the area
under his/her name duly approved by the Director of Applicant
Lands or Regional Director of Lands
4. Conducts ocular
inspection of the area Fisheries Management,
Will be determined by Regulatory and
None None Regional or Provincial Enforcement Division
Office Regional or Provincial
Fisheries Office
126
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Submits report of
Fisheries Management,
inspection and investigation
Will be determined by Regulatory and
with specific
None None Regional or Provincial Enforcement Division
recommendation to FRLD,
Office Regional or Provincial
BFAR Central Office
Fisheries Office
6. Evaluates report Fisheries Regulatory
submitted by ROs/POs None 30 Minutes Officer
7. Prepares letter to FRLD
None applicant advising him/her G/Flr., Main BFAR Bldg,
to submit final requirements None 30 Minutes Fisheries Bldg. Complex,
BPI Cmpd, Visayas Ave,
QC
4. Submits final 8. Receives and evaluates Cash Bond Fisheries Regulatory
requirements the final requirements Deposit & Initial 30 Minutes Officer
rental FRLD
8.1 Prepares FLA/ASC/GP *refer to table of G/Flr., Main BFAR Bldg,
and endorsement letter to fees below Fisheries Bldg. Complex,
None 30 Minutes BPI Cmpd, Viasyas Ave,
Department of Agriculture
(DA) for its approval QC
9.0 Validates documents, Office-in-Charge of
Signs and initials FRLD and Office-in-
endorsement letter to Charge of ADDRIE &
Department of Agriculture BFAR Director,
None (DA) None 1 Day
G/F & 3/F Main BFAR
Bldg. Fisheries Building
Complex, BPI Cmpd,
Visayas Ave., QC
10. Receives, records, Liaison Officer,
consolidates and transmits
Records Section
processed FLA/ASC/GP to
G/F Main BFAR Bldg.
None Department of Agriculture None 1 Day
Fsheries Bldg Complex,
(DA)
BPI Cmpd, Visayas Ave,
QC
11. Receives the processed Records Division,
FLA/ASC/GP application Will be determined by the
Department of
None None Department of Agriculture
for recording Agriculture
(DA)
G /Flr., DA Office,
12. Evaluates the Elliptical Rd, QC
application for Legal Service
Will be determined by the
FLA/ASC/GP and Department of
None None Department of Agriculture
requirements Agriculture , 2nd/F DA
(DA)
Office, Elliptical Rd, QC
13. Approves/Signs the
FLA/ASC/GP Department of
Will be determined by
Agriculture Secretary
None None Department of Agriculture
2nd/F, DA Office,
(DA)
Elliptical Rd, QC
127
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
15.Receives and forwards BFAR Records Officer
the approved and signed 1st/F, Main BFAR Bldg.
None FLA/ASC/GP to FRLD None 15 minutes Fisheries Bldg Complex,
BPI Cmpd, Visayas Ave
QC
16. Records and prepares
the approved and signed
FLA/ASC for notarization
Fisheries Regulatory
Officer, FRLD, G/Flr.,
Fisheries Bldg
Complex, BPI Cmpd,
Visayas Ave, QC
(Previously, the DA
Records Officer sees
Notarial Fee of
None 4 hours to the notarization of
Notary Public
the FLA after being
signed by the DA
Secretary; now, the
notarization is
contracted out to
available Notary Public
near the BFAR Office)
Required Fees:
128
2. Step Nos. 1-3 are undertaken by the BFAR Regional or Provincial Office concerned, hence, the amount of time to perform the activities will have to
be determined by concerned offices
3. Step No. 4- the number of minutes listed does not take into account the time it takes for the applicant to secure the final requirements needed. This is
the period when the applicant secures from BFAR and other government agencies (like EMB-DENR, Lands Management Service-DENR, Regional Trial
Court, etc.) the final requirements needed.
4. Step 16 - Notarization of the approved FLA/ASC - traditionally this is the function/activity of the DA Legal Service or the Office of the Secretary; what
is being notarized or recorded publicly is the approval of the Secretary of the FLA/ASC
Fishpond Lease Agreement (FLA) holders may opt to pay the fishpond rentals at the Central Office; the following procedures is
observed.
Office or Division BFAR-Fisheries Regulatory and Licensing Division (FRLD) - Fishpond Lease Section (FLS)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Secure bill of payment 1. Issue of Bill of payment
Fisheries Regulatory
Officer,
BFAR- FRLD-FLS
None 5 Minutes Office, Ground Flr.,
Fisheries Bldg., BPI
Compound, Visayas
Ave., Q.C.
2. Secure order of 2. Issues Order of payment
payment for required fees Administrative
and proceed to the FMD- Assistant V;
Acctg., 4/Flr., Fisheries Senior Administrative
Bldg., BPI Compound, Assistance I
Visayas Ave., Q.C. None 5 Minutes BFAR-Accounting
Section, 4th Floor,
Fisheries Bldg., BPI
Compound, Visayas,
Ave., Q.C.
129
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
* Refer to table
TOTAL: 17 Minutes
of fees below
* Required Fees:
Annual Rental For the year 2015: Php 1,200.00 per hectare or fraction thereof
For the year 2016: Php 1,300.00 per hectare or fraction thereof
For the year 2017: Php 1,400.00 per hectare of fraction thereof
For the year 2018 and every year thereafter: Php 1,500.00 per hectare of fraction thereof
130
FISHERIES RESOURCE MANAGEMENT DIVISION (FRMD)
Informing that Bureau of Fisheries and Aquatic Resources (BFAR) interposes no objection to the approval of their importation
clearance with the Department of Environment Natural Resources (DENR) provided that the company shall guarantee that the
chemicals shall be used exclusively for the purposes they were intended, that safeguard/s shall be set to prevent the chemicals
from being diverted to unscrupulous fishermen for illegal fishing purposes.
Classification Simple
Type of Transaction G2B - services whose client is business entity / G2C - services whose client is the transacting public
131
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
132
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receives notification 7. Process approved
on the approved/signed Cyanide Endorsement BFAR FRMD
Cyanide Endorsement Letter and notify client on Conservation and
Letter the approved and ready for Environmental Protection
None 10 Minutes
release document Section (CEPS)
Technical Personnel
(Biologist II/COS)
4 Days,
TOTAL: None 2 Hour, and
40 Minutes
133
VII. LABORATORY TEST REPORT
The samples for analysis must comply with the sample requirements like volume, quantity and condition of sample for the
analysis requestyed as indicated in the Masterlist of Analysis of the NFLD.
The samples to be submitted must have a complete information or documents aboutr the samples for filling out the Request for
Laboratory Analysis and for traceability purposes.
Classification Simple
BFAR Regional Office, BFAR-FIQD (Verification), Local Government Office, Exporter, Academe,
Who may avail:
Law Enforcement and Fish Farmers
1. The Samples for Analysis in accordance with the 1. The samples are from Client/Customer
set requirements of sample per analysis in terms of 2. Sample requirements are posted in BFAR Website and can be secure
volume, weight, quantity and condition of sample. at the NFLD Receiving Area.
3. Request for Laboratory Analysis (RLA) BFAR-National Fishereies Laboratory Division (NFLD), 860
ARCADIA Bldg., Ground Flr., Quezon Avenue, Q.C. (Receiving counter)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Fill-up Request for 1. Receive request form
Laboratory Analysis from clients
None 10 Minutes
(RLA) Form
Client/Customer and
2. Submit accomplished 2. Assess submitted Customer Service Officer
form and samples documents and NFLD Office
requirements for analysis Ground Flr.ARCADIA
and issue duplicate copy of None 20 Minutes Bldg., Q.Avenue, Q.C.
RLA and Claim Stub
134
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Secure Order of 3. Issue of Order of Client/Customer and
Payment and pay for Payment Customer Service Officer
necessary fee None 3 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
4. Secure duplicate copy 4. Provide the duplicate Client/Customer and
of RLA and claim stub copy of RLA and claim stub Customer Service Officer
None 10 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
5. Pay appropriate fee 5. Accept payment and Cashier Personnel
and secure Official issue Official Receipt BFAR-FIQD, G/Flr.
Receipt at the G/Flr., (original and duplicate Lobby, Fisheries
Fisheries Bldg., BPI copy) see below 5 Minutes
Building, BPI Compd.,
Compound, Visayas Brgy. Vasra, Visayas
Ave., Q.C. Ave., Quezon City
6. Conduct Laboratory PER SAMPLE
Analysis a. P 30.00
b. P 100.00
c. P 100.00
d. P 150.00
e. P 180.00
f. P 180.00 1 working day after sample Laboratory Analyst/s /
None
g. P 300.00 receipt Technical Manager
h. P 300.00
i. P 30.00
P 75.00
P 100.00
7. Calculate and record
result of analysis Laboratory Analysis /
None None 1 Hour
Technical Manager
135
2. Issuance of Laboratory Report of Test for Molecular Diagnostic and Paralytic Shellfish Toxin (PST)
Analysis
The samples for analysis must comply with the sample requirements like volume, quantity and condition of sample for the
analysis requestyed as indicated in the Masterlist of Analysis of the NFLD.
The samples to be submitted must have a complete information or documents aboutr the samples for filling out the Request for
Samples for PST analysis must also submit a Local Transport Permit (LTP) or Auxillary Invoice to where the samples from for
traceability purposes.
Classification Complex
Type of Transaction G2C (Government to Citizen) and G2G (Government to Government)
BFAR Regional Office, BFAR-FIQD (Verification), Local Government Office, Exporter, Academe,
Who may avail:
Feeds Millers and Fish Farmers
1. The Samples for Analysis in accordance with the 1. The samples are from Client/Customer
set requirements of sample per analysis in terms of 2. Sample requirements are posted in BFAR Website and can be secure
volume, weight, quantity and condition of sample. at the NFLD Receiving Area.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Fill-up Request for 1. Receive request form Client/Customer and
Laboratory Analysis from clients Customer Service Officer
(RLA) Form None 10 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
2. Submit accomplished 2. Assess submitted
Client/Customer and
form and samples documents and
Customer Service Officer
requirements for analysis
None 20 Minutes NFLD Office-Ground
and issue duplicate copy of
Flr.ARCADIA Bldg.,
RLA and Claim Stub
Q.Avenue, Q.C.
3. Secure Order of 3. Issue of Order of Client/Customer and
Payment and pay for Payment Customer Service Officer
necessary fee None 3 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
136
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Secure duplicate copy 4. Provide the duplicate Client/Customer and
of RLA and claim stub copy of RLA and claim stub Customer Service Officer
None 10 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
5. Pay appropriate fee 5. Accept payment and Cashier Personnel
and secure Official issue Official Receipt FIQD-BFAR New
P 600.00 per
Receipt at the G/Flr., (original and duplicate Building, Brgy. Vasra,
analysis per 5 Minutes
Fisheries Bldg., BPI copy) BPI Compd., Brgy.
sample
Compound, Visayas Vazra, Visayas Ave.,
Ave., Q.C. Quezon City
6. Conduct lab analysis
Laboratory Analyst/s and
3 working days after
Technical Manager
sample receipt
None
7. Calculate and record
Laboratory Analysis /
result of analysis 1 Hour
Technical Manager
8. Verify results, prepare,
Laboratory Analysis /
review and approval of Test
Technical Manager /
Report
None 1-2 Working Days Customer Service Officer
/ Section Chief /
Laboratory Manager
7. Present Claim Stub 9. Release Report of Test
Client/Customer and
and duplicate copy of to client
Customer Service Officer
Official Receipt to claim
None 10 Minutes NFLD Office-Ground
test report(s)/result(s)
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
137
3. Issuance of Laboratory Report of Test for Formaldehyde, Cyanide, Amnesic Shellfish Toxin (AST),
pH (chemical analysis for raw material) Analysis and DST
The samples for analysis must comply with the sample requirements like volume, quantity and condition of sample for the
analysis requestyed as indicated in the Masterlist of Analysis of the NFLD.
The samples to be submitted must have a complete information or documents aboutr the samples for filling out the Request for
Laboratory Analysis and for traceability purposes specifically for CYANIDE samples.
Samples for AST and DST analysis must also submit a Local Transport Permit (LTP) or Auxillary Invoice to where the samples
from for traceability purposes.
Classification Complex
BFAR Regional Office, BFAR-FIQD (Verification), Local Government Office, Exporter, Academe,
Who may avail:
Law Enforcement and Fish Farmers
1. The Samples for Analysis in accordance with the 1. The samples are from Client/Customer
set requirements of sample per analysis in terms of 2. Sample requirements are posted in BFAR Website and can be secure
volume, weight, quantity and condition of sample. at the NFLD Receiving Area.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Fill-up Request for 1. Receive request form
Laboratory Analysis from clients Client/Customer and
(RLA) Form Customer Service Officer
None 10 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
2. Submit accomplished 2. Assess submitted
form and samples documents and Client/Customer and
requirements for analysis Customer Service Officer
and issue duplicate copy of None 20 Minutes NFLD Office-Ground
RLA and Claim Stub Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
138
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Secure Order of 3. Issue of Order of Client/Customer and
Payment and pay for Payment Customer Service Officer
necessary fee None 3 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
4. Secure duplicate copy 4. Provide the duplicate
of RLA and claim stub copy of RLA and claim stub Client/Customer and
Customer Service Officer
None 10 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
-Formaldehyde P 250.00
-Cyanide
P 250.00
Laboratory Analyst/s and
-AST 6 working days after
P 2,500.00 Technical Manager
sample receipt
-pH (chemical analysis
for raw materials) P 50.00
139
4. Issuance of Laboratory Report of Test Water Activity (AW), % Salt (NaCl), Moisture, Microbial
Analysis and Bacterial Identification for Finfish
The samples for analysis must comply with the sample requirements like volume, quantity and condition of sample for the
analysis requestyed as indicated in the Masterlist of Analysis of the NFLD.
The samples to be submitted must have a complete information or documents aboutr the samples for filling out the Request for
Laboratory Analysis and for traceability purposes.
Classification Complex
BFAR Regional Office, BFAR-FIQD (Verification), Local Government Office, Exporter, Academe,Law
Who may avail:
Enforcement, and Fish Farmers
1. The Samples for Analysis in accordance with the 1. The samples are from Client/Customer
set requirements of sample per analysis in terms of 2. Sample requirements are posted in BFAR Website and can be secure
volume, weight, quantity and condition of sample. at the NFLD Receiving Area.
3. Request for Laboratory Analysis (RLA) BFAR-National Fishereies Laboratory Division (NFLD), 860
ARCADIA Bldg., Ground Flr., Quezon Avenue, Q.C. (Receiving counter)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Fill-up Request for 1. Receive request form Client/Customer and
Laboratory Analysis from clients Customer Service Officer
(RLA) Form None 10 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
2. Submit accomplished 2. Assess submitted
form and samples documents and Client/Customer and
requirements for analysis Customer Service Officer
and issue duplicate copy of None 20 Minutes NFLD Office-Ground
RLA and Claim Stub Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
140
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Secure Order of 3. Issue of Order of Client/Customer and
Payment and pay for Payment Customer Service Officer
necessary fee None 3 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
4. Secure duplicate copy 4. Provide the duplicate Client/Customer and
of RLA and claim stub copy of RLA and claim stub Customer Service Officer
None 10 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
5. Pay appropriate fee 5. Accept payment and Cashier Personnel
and secure Official issue Official Receipt BFAR-FIQD, G/Flr.
Receipt at the G/Flr., (original and duplicate Lobby, Fisheries
None 5 Minutes
Fisheries Bldg., BPI copy) Building, BPI Compd.,
Compound, Visayas Brgy. Vasra, Visayas
Ave., Q.C. Ave., Quezon City
6. Conduct laboratory PER SAMPLE
analysis
P 75.00
P 160.00
P 85.00
e. P 350.00
f. P 400.00
g. P 400.00
h. P 400.00
i. P350.00
141
5. Issuance of Laboratory Report of Test for Brevetoxin, Ciguatera, Antibiotic Residue (CAP, AOZ,
AMOZ and Aflatoxin), Histamine, Heavy Metals (Lead, Cadmium and Mercury) Analysis and
Histopathology
The samples for analysis must comply with the sample requirements like volume, quantity and condition of sample for the
analysis requestyed as indicated in the Masterlist of Analysis of the NFLD.
The samples to be submitted must have a complete information or documents aboutr the samples for filling out the Request for
Laboratory Analysis and for traceability purposes specifically for CYANIDE samples.
Samples for Brevetoxin, Ciguatera and Antibiotic Residue (CAP, AOZ and AMOZ) analysis for live exporters or samples from
wild caught must also submit a Local Transport Permit (LTP) or Auxillary Invoice to where the samples from for traceability
purposes.
Classification Complex
BFAR Regional Office, BFAR-FIQD (Verification), Local Government Office, Exporter, Academe,
Who may avail:
Feeds Millers and Fish Farmers
1. The Samples for Analysis in accordance with the 1. The samples are from Client/Customer
set requirements of sample per analysis in terms of 2. Sample requirements are posted in BFAR Website and can be secure
volume, weight, quantity and condition of sample. at the NFLD Receiving Area.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Secure and fill-up 1. Provide RLA Form and
Request for Laboratory Receive filled-up RLA form
Analysis (RLA) Form from clients Client/Customer and
Customer Service Officer
None 10 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
142
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Submit accomplished 2. Assess submitted Client/Customer and
form and samples documents and Customer Service Officer
requirements for analysis None 20 Minutes NFLD Office-Ground
and issue duplicate copy of Flr.ARCADIA Bldg.,
RLA and Claim Stub Q.Avenue, Q.C.
3. Secure Order of 3. Issue of Order of
Payment and pay for Payment Client/Customer and
necessary fee Customer Service Officer
None 3 Minutes NFLD Office-Ground
Flr.ARCADIA Bldg.,
Q.Avenue, Q.C.
Laboratory Analysis /
None None 1 Hour
Technical Manager
143
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7. Verify results, prepare, Laboratory Analysis /
review and approval of Test Technical Manager /
None Report None 1-2 Working Days Customer Service Officer
/ Section Chief /
Laboratory Manager
7. Present Claim Stub 8. Release Report of Test Client/Customer and
and duplicate copy of Customer Service Officer
Official Receipt to claim None 10 Minutes NFLD Office-Ground
test report(s)/result(s) Flr.ARCADIA Bldg.,
Quezon Avenue, Q.C.
15 WORKING DAYS AFTER after completion of the required number of samples per filter plate for Brevetoxin and Ciguatera;
15 WORKING DAYS AFTER SAMPLE PREPARATION FOR ANTIBIOTIC RESIDUES, HISTOPATHOLOGY, HISTAMINE AND HEAVY
METALS;
144
FEEDBACK AND COMPLAINTS MECHANISMS
1. Where to get the Citizen/Client Satisfaction Survey Form: Guard on post/podium or at ARTU
Office located at the Ground Floor Lobby, Fisheries Complex Bldg., BPI Compound, Visayas Ave.,
Q.C.
2. When to accomplish the form: After rendition of goods and/or service by the appropriate office,
the office will then be rated accordingly by the client using the form.
3. Where to submit the accomplished form: The client may drop the same at the drop-box near the
guard on post at the ground floor lobby.
When to accomplish the form: The client/beneficiary/stakeholder is given time to observe the quality
How to send a feedback of goods delivered and/or the effectiveness of the activity undertaken. After the lapse of five (5)
months from the date of delivery or activity, the client accomplishes the form given.
Where and How to submit the accomplished form: Through ordinary mail, email or personal delivery
to the program/project/office implementer. The latter in turn submits the same to the Fisheries
Planning and Economics Division (FPED) for evaluation and assessment.
Facebook: https://www.facebook.com/BFAR.Central/
After the client’s inquiry has been answered, the client will be provided a feedback form
Except for letter b hereunder, all feedbacks are collected every FRIDAY by the following offices:
Feedback requiring answers will be forwarded to the appropriate offices, by the above-mentioned
offices and they are required to relay their answer to the client within three (3) days from receipt of
the feedback, copy furnish the office.
Negative feedbacks, which do not affect policies, processes or established rules, are immediately
brought to the concerned office for their appropriate action.
Meanwhile, feedbacks which affects policies, processes or established rules, are discussed during
the Quality Management System (QMS) management review or during Management Committee
Meeting (ManCom)
145
FEEDBACK AND COMPLAINTS MECHANISMS
The above-mentioned offices are required to make an annual report containing the summary of the
feedbacks collected. The same will be reported during the QMS Management Review
How feedback is
processed All offices will be furnished the client assessment and evaluation report by the above-mentioned
offices
a. For complaint involving disciplinary and non-disciplinary actions against civil service official or
employee, the complaint must comply with the form required under the Revised Rules on
Administrative Cases in the Civil Service (RRACCS) .
How to file a complaint
b. For other complaints, the client will be requested to proceed with the Anti-Red Tape Unit (ARTU)
located at the Ground Floor Lobby, Fisheries Bldg., BPI Compound, Visayas Ave., Q.C. thru the
designated Complaint Officer to fill up a Client Complaint Form. Upon completion, it will be dropped
at the drop-box located at the Guard podium at the Fisheries building lobby.
a. For complaint involving disciplinary and non-disciplinary actions against civil service official or
employee, the complaint will be processed in accordance with the Revised Rules on Administrative
Cases in the Civil Service (RRACCS) .
b. For other complaints, the complaints officer assigned in the Anti-Red Tape Unit-(ARTU) opens the
complaints drop box on a weekly basis and evaluates each complaint.
How complaints are
Upon evaluation, the Complaints Officer shall start the investigation and forward the complaint to the
processed
relevant office for their explanation.The Complaints Officer will make a report after the investigation
and shall submit it to the Head of Agency for appropriate action.
The client will be informed, in writing, of the action taken by the management and its results.
c. A yearly report containing the summary of client complaints will discussed during the QMS
Management Review
146
LIST OF OFFICES
Head/Main Office:
3rd Floor, Fisheries Building Complex, BPI Fisheries Bldg., Tel No. +63(2)8929-9597; 8929-
DIRECTOR'S OFFICE Compound, Visayas Avenue, Quezon City 8074
NATIONAL FISHERIES
860 ARCADIA Building, Quezon Avenue,
LABORATORY BFAR- ARCADIA - Tel. No. (2) 8-3732894
Quezon City
DIVISION (NFLD)
National Integrated
Fisheries Technology Tel No. (075) 653-03-25; 653-03-85
Binloc Dagupan City
Development Center
(NIFTDC)
National Brackishwater
Fisheries Technology Sitio Iringan Palsabangon Pagbilao, Quezon Tel No. (+63) 9174251027
Center (NBFTC)
National Seaweeds
Technology and
Cabid-an Sorsogon Tel No. 9391258448
Development Center
(NSTDC)
147
CERTIFICATE OF COMPLIANCE
148
149
BUREAU OF FISHERIES AND AQUATIC RESOURCES
INTERNAL SERVICES
(TECHNICAL AND ADMINISTRATIVE)
PART II
CITIZEN'S CHARTER
CY-2022 (2nd Edition)
150
TECHNICAL SERVICES
Page Number
151
ADMINISTRATIVE SERVICES
Page Number
Director’s Office (DO)
6. Drafting a recommendation to the Secretary of Agriculture for the cancellation of a Fishpond 214
Lease Agreement (FLA) due to the non-compliance of the terms and conditions of the FLA
7. Drafting a recommendation to the Secretary of Agriculture for the cancellation of Abandoned
216
or Underdeveloped FLA areas
Adjudication Committee
1. Approval of Settlement Offers 219
2. Resolution of Fisheries Adjudicative Cases 220
3. Resolution of Fisheries Administrative Cases 222
III. Information and Fisherfolk Coordination Unit (IFCU) (Information and Public
Relations Group)
1. Provision of Information, Education and Communication (IEC) Materials 230
2. Responding to Inquiries (Walk-in) 231
3. Responding to Inquiries through Internet 232
4. Facilitating Interview Request through Internet 233
5. Facilitating Interview Request (Walk-in) 235
6. Provision of Message/Speech/Presentation of BFAR Key Official(s) 237
152
Page Number
IV. ADMINISTRATIVE SERVICES:
B. Records Section
1. Disposal of Valueless Records 283
2. Lending of Fishpond Lease Agreement (FLA) and Commercial Fishing Vessel and Gear 286
3. Issuance of Certified Photocopy of Fishpond Lease Agreement (FLA) and Commercial Fishing 287
153
Page Number
E. Cashier Section
A. EXTERNAL
1. Issuance of Official Receipt 313
2. Issuance of Check Re: Payment for External Providers 314
3. Releasing of Checks 315
B. INTERNAL
1. Payment of Salary for Permanent Employees and other remuneration 316
2. Payment of Salary for Contract Of Service Personnel 317
A. EXTERNAL
1. Consolidation, Analysis and Reporting of CFLC Project 323
2. Provision of Technical Assistance to Walk-in Clients and Telephone Inquiries 324
3. Evaluation, Analysis and Consolidation of BFAR Accomplishments 326
4. Gathering, Preparation and Processing of Fisheries Data/Statistics 328
B. INTERNAL
1. Receiving, Recording, Processing and Sending-Out of Travel Orders, Purchase Requests 330
2. Procurement Requests (PR) Evaluation 332
A. EXTERNAL
1. Procurement under Public Bidding for Goods 335
2. Procurement under Public Bidding for Infrastructure 343
3. Consultancy Services under Public Bidding 353
4. Procurement under Repeat Order 365
5. Procurement under Negotiated Procurement (Two-Failed Biddings) 368
B. INTERNAL
1. Procurement under Public Bidding for Goods 378
2. Procurement under Public Bidding for Infrastructure 386
3. Consultancy Services under Public Bidding 394
4. Procurement under Repeat Order 403
5. Public Bidding under Negotiated Procurement (Two-Failed Biddings) 406
154
II. ALTERNATIVE MODE OF PROCUREMENT
A. INTERNAL
1. Alternative Mode of Procurement Under Small Value 417
2. Alternative Mode of Procurement Under Lease of Real Property/Venue 420
3. Alternative Mode of Procurement Under Shopping 422
4. Alternative Mode of Procurement Under Direct Contracting 424
5. Alternative Mode of Procurement Under Agency to Agency 426
6. Alternative Mode of Procurement Under Emergency Cases 429
7. Alternative Mode of Procurement Under Scientific, Scholarly or Artistic Work, 432
8. Alternative Mode of Procurement Under Consultancy Services 434
B. EXTERNAL
1. Alternative Mode of Procurement Under Small Value 437
2. Alternative Mode of Procurement Under Lease of Real Property/Venue 438
3. Alternative Mode of Procurement Under Shopping 440
155
TECHNICAL SERVICES
Type of Transaction G2G (Government to Government) / G2C (Government to Citizen) / G2B (Government to Business)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit request for the 1. Receive and review the
formulation or request
amendment of Fisheries
Administrative Order
(FAO) to the Capture
Fisheries Division (CFD), None
2nd Flr., Fisheries Bldg.,
Concerned Staff
5 days BFAR-Capture
1.1 Draft propose FAO (this Fisheries Division
includes research for (CFD)
technical studies, science- 2nd Flr., Fisheries Bldg.,
based data, etc.) Complex, BPI
None None Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
156
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Attend the scheduled 1.3 Conduct of the
consultation consultation with concerned
(national/regional national/regional technical
technical and Regional personnel and Regional
Directors) Directors in accordance None
with Rule 65.2 of RA
10654*
5 days
157
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Review/Evaluate the
None drafted FAO None
BFAR Director
5.1 Endorse the final
Office of the Director
drafted FAO to the USEC
3rd Flr., Fisheries Bldg.
for Fisheries/Chairman of
3 days Complex, BPI
the NFARMC for review
Compound, Brgy. Vasra,
None (copy furnished the None Visayas Ave., Quezon
NFARMC Secretariat for
City
the scheduled
deliberation/conference)
6. Coordinate on the
confirmation of attendance Concerned Staff
on the final scheduled BFAR-Capture
meeting/conference with
Fisheries Division
the NFARMC
(CFD)
None None * 10 days 2nd Flr., Fisheries Bldg.,
*(Preparation of NFARMC
Complex, BPI
meeting/conference will
Compound, Brgy. Vasra,
take 10 days based on the
Visayas Ave., Quezon
guidelines approved)
City
Concerned Staff
BFAR-Capture
Fisheries Division
(CFD)
8. Review and revise the
drafted FAO taking into Concerned Staff
consideration the outputs BFAR-Capture
None from the NFARMC None 1 day
Fisheries Division
deliberation (CFD),
2nd Flr., Fisheries Bldg.,
8.1 Forward the drafted Complex, BPI
FAO to Legal Division for Compound, Brgy. Vasra,
None review None 5 minutes Visayas Ave., Quezon
City
158
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
10. Receive and finalize the Concerned Staff
drafted FAO from Legal BFAR-Capture
and return back to Legal Fisheries Division
Division for final review (CFD)
None None 1 day 2nd Flr., Fisheries Bldg.,
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Q.C.
159
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
16. Facilitate the
processing of the approved
FAO by placing the BFAR Records Section
appropriate number Ground Flr., Fisheries
Bldg. Complex, BPI
None None 15 minutes
Compound, Brgy., Vasra,
Visayas Avenue, Quezon
City
* RA 10654- AN ACT TO PREVENT, DETER AND ELIMINATE ILLEGAL, UNREPORTED AND UNREGULATED FISHING, AMENDING
REPUBLIC ACT NO. 8550, OTHERWISE KNOWN AS "THE PHILIPPINE FISHERIES CODE OF 1998," AND FOR OTHER PURPOSES
RULE 65.2- FORMULATION OF RULES AND REGULATIONS
160
2. Request for Technical Assistance for Site Survey, Construction and
Installation of Lambaklad (Set Net)
Lambaklad project helps the community to their livelihood, provides a regular source of extra income, and additional
employment opportunities to the fisherfolks. Better quality of fish supply will increase with lesser lives risk considering that it is a
coastal type of fishing. Also, it increases trade with other communities and the other economic activities will generate more
revenue to the community and the government.
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit request 1. Receive and review
letter/proposal with request then forward to
endorsement from the BFAR-Capture Fisheries
LGU/BFAR-RFOs to the Division for appropriate Admin Staff
Office of the BFAR action Office of the Director
Director, 3rd Flr., 3rd Flr., Fisheries Bldg.
Fisheries Bldg. Complex, None 5 Minutes Complex, BPI
BPI Compound, Brgy. Compound, Brgy. Vasra,
Vasra, Visayas Ave., Visayas Ave., Quezon
Quezon City City
2. Receive
request/proposal and
evaluate the request by
conducting table study of Concerned
the site, design, and Staff/Lambaklad Focal
technical considerations Person/Division Chief
BFAR-Capture
Fisheries Division
None None 2 Hours (CFD)
2nd Flr., Fisheries Bldg.,
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Q.C.
161
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2.1 Prepare initial findings
and draft response to client
None on actions to be taken None 2 Hours
Concerned
Staff/Lambaklad Focal
2.2 Facilitate approval of
Person/Division Chief
the CFD Chief and
BFAR-Capture Fisheries
None signature of the Director on None 2 Hours Division (CFD)
the requested technical
2nd Flr., Fisheries Bldg.,
assistance
Complex, BPI
2. Receive the letter 2.3 Coordinate with the Compound, Brgy. Vasra,
response and concerned RFO, LGU and Visayas Ave., Quezon
agreed/confirmed on the inform the client on the City
schedule of on-site scheduled site survey visit None 2 Hours
visit/validation survey and advise also on the
necessary data needed for
the on-site visit
3. Accompany the CFD 2.4 Conduct Site Survey Concerned
Technical Staff during the (determine/plot project Staff/Lambaklad Focal
on-site visit/validation deployment location and Person/Division Chief
survey design using standard BFAR-Capture
protocols and criterias) Fisheries Division
None 4 Hours (CFD)
2nd Flr., Fisheries Bldg.,
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Q.C.
3. Construction and
installation of the
Lambaklad (Set Net) Technical Staff
BFAR-Capture
Fisheries Division
(CFD)
2nd Flr., Fisheries Bldg.,
Complex, BPI
None None 14 days
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City &
Provincial Fisheries
Office/Regional Office
(Production Division)
162
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Receive the 3.1 Turn-over of the
Technical Staff
constructed/installed requested technical
BFAR-Capture
Lambaklad (Set Net) assistance on
Fisheries Division
Project constructed/installed
(CFD)
Lambaklad (Set-net) project
2nd Flr., Fisheries Bldg.,
Complex, BPI
None 1 day
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City &
Provincial Fisheries
Office/Regional Office
(Production Division)
163
3. Technical Assistance for Fisheries Management Areas (FMA)
Based on the Establishement of Fisheries Management Area (FMA) for the conservation and management of fisheries in the
Philippine waters (Fisheries Office Order (FOO) 263, Series of 2019), the Capture Fisheries Division is tasked to conduct
consultation and capacitate BFAR employee in the Regional offices in order to aim the optimal sustainable utilization of the
fisheries resource for the benefit of humankind whilst safeguarding the ecosystem. Modern Fisheries Management is based on
scientific information that is used to develop the rules under which fisheries operate.
Classification Simple
Type of Transaction G2G (Government to Government) / G2C (Government to Citizen) / G2B (Government to Business)
2. Receive transmitted
letter request from
concerned PFOs and
forward/endorse Letter
Request thru email to the Regional Office/s
None Office of the BFAR National None 1 Hour concerned based on the
Director (Central Office) for area of requesting party
appropriate action
164
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Receive letter
request/endorsement letter
from the Office of the
Director
None None 10 Minutes Admin Staff
BFAR-Capture
Fisheries Division
(CFD)
4.1 Forward to CFD Chief 2nd Flr., Fisheries Bldg.,
for appropriate action Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
None None 15 Minutes City
165
BFAR- Fisheries Resource Management Division (FRMD)
Render technical assistance to Client/s in the Rapid Resource Assessment of Marine Habitat
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.Submit request letter to 1. Receive request letter Administrative Staff
the FRMD Office located and forward request letter 3rd flr., FRMD Office
at 3rd Flr., Fisheries to the Division Chief for Fisheries Building
Bldg., instructions to concerned Complex, Bureau of
section/ section chief None 10 minutes Plant Industry
Compound, Visayas
Ave., Diliman, Quezon
City
166
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Prepare/ Process the Administrative Staff
approval of travel order by 3rd flr., FRMD Office
the Division Chief Fisheries Building
None None 1 hour Complex, Bureau of
Plant Industry
Compound, Visayas
Ave., Diliman, Quezon
City
5. Processing and approval FPED. FMD, ADAS,
of necessary travel HRMS
None documents None 5 days 3rd & 4th flr, Fisheries
Bldg., BPI Compound
167
2. Technical Assistance for Walk-in Clients
Renders advisory services and technical assistance to walk-in clients on the Fisheries Resource Management and Coastal
Resource Management matters/concerns.
Classification Simple
G2B - Government to Business Entity; G2G- Government to Government; G2C- Government to
Type of Transaction Citizen
2. Citizen/ Client Satisfaction Survey Form BFAR-Fisheries Resource Management Division (FRMD), 3rd Floor or
at the Ground floor, Lobby, Fisheries Building Complex, Bureau of Plant
Industry Compound, Visayas Ave., Diliman, Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request / 1. Receive or attend to the 20 Minutes Administrative Staff
Inquiry client/s inquiry and refer to 3rd flr., FRMD Office
concerned technical staff Fisheries Building
None Complex, Bureau of
Plant Industry
Compound, Visayas
Ave., Diliman, Quezon
City
2. Discuss the inquiry 2. Render technical 30 minutes Technical Staff
with the technical assistance to the client 3rd flr., FRMD Office
personnel/staff None
TOTAL: None
1 Hour
168
3. Request for Fishing Boat Registration (BOAT-R) and Fisherfolk Registration (FISH-R) Data
Classification Simple
G2B - Government to Business Entity; G2G- Government to Government; G2C- Government to
Type of Transaction Citizen
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive and forward Administrative Staff
letter request to the 3rd flr., FRMD Office
Division Chief for Fisheries Building
instructions to concerned None 10 minutes Complex, Bureau of
section/ Section Chief Plant Industry
Compound, Visayas
Ave., Q.C.
2. Review and refer the Division Chief
request letter to the 3rd flr., FRMD Office, 3rd
concerned section to Flr.,Fisheries Bldg.,
None render the assistance None 1 day
needed
169
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Approval and signature Bureau Director
of the letter reply 3rd flr., Fisheries
None None 4 hours Bldg.Complex, BPI
Compound
2. Receive thru e-mail 7. Notify the client on the None 5 minutes Administrative Staff
notification on the approved letter response 3rd flr., FRMD Office
approved letter reply and thru email
needed information
3. Receive the approved 8. Release approved letter None 5 minutes Administrative Staff
letter of reply thru email reply and needed 3rd flr., FRMD Office
information to the Client
thru e-mail
TOTAL: None
3 days, 5 hours, and 20
minutes
170
BFAR- Inland Fisheries and Aquaculture Division (IFAD)
1. On-Site Water Quality Test and Pond Side Disease Detection of Cultured Species
IFAD through the National Shrimp Production Program conducts collection of soil and on-site water quality test and pond side
disease detection of cultured species in registered and accredited grow-out farms and hatcheries.
BFAR- Inland Fisheries and Aquaculture Division - National Shrimp Production Program (IFAD-
Office or Division
NSPP)
Classification Simple
Who may avail: Registered and Accredited Grow-Out Farms and Hatcheries
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
171
2. Field Monitoring and Evaluation of Maturation, Breeding, Spawning, and Larval Rearing of
Hatchery Facilities and Grow-out Farms of Aquaculture Species
IFAD throught its National Shrimp Production Program conducts monitoring and evaluation of hatchery facilities and grow-out
farms in compliance to minimun biosecurity measures.
Classification Simple
Who may avail: Registered and Accredited Grow-Out Farms and Hatcheries/Regional Offices Concern
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Coordinate with the client
and/or BFAR Regional
Officer regarding the Technical Staff
None conduct of schedule None 30 Minutes BFAR- IFAD Office
monitoring and evaluation
in the area
2. Present the Certificate 2. Conduct actual
of Compliance/ monitoring and assessment
Registration and of farm/ hatchery facilities Aquaculturist I/
Biosecurity Operating and conduct exit meeting Aquaculturist II/ Senior
Procedures prior to with client Aquaculturist/
None 1 Day
assesment of hatchery Supervising
facilities/ farm and attend Aquaculturist
the exit meeting BFAR- IFAD Office
172
3. Technical Assistance thru Letter Request (Information Education and Communication (IEC)
Materials, Available Data/ References, Resource Person, TWG/Task Force Membership
IFAD render technical assistance through a) dessimination of IEC materials and data/ references; b) act as resource person and
TWG member
Classification Simple
Internal: Provincial Fishery Offices, National Centers, Regional Offices, Central Office Personnel
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request to 1. Receive the letter
the Director's Office request and forward to Administrative Assistant
located at 3rd Flr., IFAD office for appropriate BFAR-Director's Office
Fisheries Bldg., action 3rd Floor, Fisheries
None 7 Minutes Building Complex, BPI
Compound Brgy. Vasra,
Visayas Avenue Quezon
City
173
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3 Days and
TOTAL: None
20 Minutes
174
4. Technical Assistance thru Letter Request/ Memorandum (Technical Inputs/ Comments)
IFAD renders technical assistance to its clients through the provision of technical inputs/ comments to pertinent documents
pertaining to fisheries
Classification Simple
G2C - Government to Citizen; G2B- Government to Business Entity; G2G Government to
Type of Transaction
Government
Internal: Provincial Fishery Offices (PFOs), BFAR-National Centers, Regional Offices, and Central
Office Personnel
External: Academe (students, professors, researchers)
Who may avail: Operators and potential operators (fishpond/fish cage)
Fisherfolk organizations/associations people's organizations/cooperatives
Other government agencies (National Government Agencies (NGAs) and Local Government Units
(LGU), Senior Citizens, Indigenous People, OFWs
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request 1. Receive the letter Administrative Assistant
with complete request and forward the BFAR-Director's Office
attachments letter request to IFAD for 3rd Floor, Fisheries
None 10 Minutes
appropriate action Building Complex, BPI
Compound Brgy. Vasra,
Visayas Avenue Q.C.
2. Receive and record the
letter request for review, Aquaculturist I/
comment/ input Aquaculturist II/ Senior
consolidation and prepare Aquaculturist/Su
letter reply for signature of BFAR- IFAD Office
None None 3 days
the Director 2nd Floor, Fisheries
Building Complex, BPI
2.1. Forward the letter reply Compound Brgy. Vasra,
for approval of the Director Visayas Avenue Q.C.
175
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive notification on 5. Notify client on the Administrative Assistant
the approved letter approved letter request and BFAR-Record Section
request and receive the release the approved reply Ground Floor Fisheries
approved letter reply with letter thru registered mail or Building Complex, BPI
required technical inputs e-mail None 8 Minutes Compound Brgy. Vasra,
thru registered mail or e- Visayas Avenue, Q.C.
mail
Inland Fisheries and Aquaculture Division (IFAD) provides technical assistance to its clients via telephone inquiry.
Classification Simple
None None
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Make a phone call 1. Answer telephone inquiry Administrative Assistant
BFAR- IFAD Office
2nd Floor, Fisheries
None 2 Minutes Building Complex, BPI
Compound Brgy. Vasra,
Visayas Avenue Quezon
City
2. Discuss inquiry/ 2. Render appropriate Aquaculturist I/
needed response to inquiry/ needed Aquaculturist II/ Senior
information/concerns information/ concerns Aquaculturist/
immediately BFAR- IFAD Office
None 7 Minutes 2nd Floor, Fisheries
Building Complex, BPI
Compound Brgy. Vasra,
Visayas Avenue Quezon
City
176
6. Technical Assistance thru Walk-in Clients
One of the Inland Fisheries and Aquaculture Division (IFAD) funtions is to provide technical assistance and advisory services on
aquaculture and inland water management to it's walk-in clients.
Classification Simple
Type of Transaction G2C - Government to Citizen; G2B- Government to Business Entity
Internal: Provincial Fishery Offices (PFOs), BFAR-National Centers, Regional Offices, and Central
Office Personnel
External: Academe (students, professors, researchers)
Who may avail: Operators and potential operators (fishpond/fish cage)
Fisherfolk organizations/associations people's organizations/cooperatives
Other government agencies (National Government Agencies (NGAs) and Local Government Units
(LGU), Senior Citizens, Indigenous People, OFWs
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Acomplish Service Delivery Tracking Form (IFAD-F-
IFAD's Office
05 Rev. No. 00)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Accomplish the 1. Provide the Service Administrative Assistant
Service Delivery Tracking Delivery Tracking Form BFAR- IFAD Office
Form (IFAD-F-05 Rev. (IFAD-F-05 Rev. No. 00) to 2nd Floor, Fisheries
No. 00) provided the client and receive the Building Complex, BPI
in the IFAD's office accomplished/filled-out None 3 Minutes Compound Brgy. Vasra,
located at 2nd Flr., sheet Visayas Avenue Quezon
Fisheries Bldg., BPI City
Compound
177
BFAR- Post-Harvest Technology Division (PHTD)
1. Letter Request for Assistance/Conduct (Technology Demonstration, Lecture, Field Visit, and Site
Validation)
The Fisheries Post Harvest Technology Division conducts technology demonstration and lectures on available fisheries
postharvest technologies; renders assistance thru field visits and site validation as per request from concerned stakeholders.
Classification Complex
G2C - Government to Citizen; G2B- Government to Business Entity; G2G Government to
Type of Transaction
Government
Internal:) Provincial Fishery Offices, BFAR Regional Fishery Officers, BFAR and Central Office
Personnel
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request to 1. Receive, record and
the Director’s Office 3rd forward documents/letter
Flr., Fisheries bldg. request to the Fisheries
Administrative Assistant
Post-Harvest Technology
BFAR-Director's Office
Division (FPHTD) for
3rd Floor, Fisheries
appropriate action None 10 Minutes
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
178
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2.1 Review and refer to
Division Chief/OIC
technical staff for
BFAR-FPHTD Office
appropriate action
3rd Floor, Fisheries
None None 1 Hour
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
2.2 Prepare reply letter with Aquaculturist I,
proposed activity details Aquaculturist II, Senior
Aquaculturist,
Supervising
Aquaculturist
None None 3 Hours
BFAR-FPHTD Office
2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
2.3 Forward letter reply to
Administrative Assistant
Assistant Director for
VI, Administrative
Operations (ADO) for
Assistant III
review and initial and
BFAR-FPHTD Office
forward to FPHTD for
None None 10 Minutes
appropriate action
2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
2.4 Receive letter reply Administrative Assistant
from ADO with VI, Administrative
Corresponding initial and Assistant III
forward to Director’s Office BFAR-FPHTD Office
None for approval/signature None 2 days
2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
3. Receive letter reply for Director's Office Staff
approval and Forward the Director’s Office
approved/ signed reply 3rd Floor, Fisheries
None letter to FPHTD None 5 Minutes
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
4. Receive, record and Administrative Assistant
send Notification on the III
approved reply letter to the
BFAR-FPHTD Office
client thru email
None None 10 Minutes 2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
2. Receive letter reply 2. Receive approval Administrative Assistant
and acitivity details reply letter and forward to V, Administrative
None 16 hours
Record Section to release Assistant III
BFAR-Record Section
179
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive approved/ 5. Coordinate/notify and
signed letter reply and finalize Aquaculturist I,
notification/ coordination schedulevisit/demo/site Aquaculturist II, Senior
on the schedule of validation with the client Aquaculturist,
visit/site validation/demo Supervising
presentation Aquaculturist
None 1 Hour
BFAR-FPHTD Office
2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
180
2. Technical Assistance thru Letter Request (Information Education and Communication (IEC)
Materials, Available Data/ References, Resource Person, TWG/Task Force Membership, On-the-Job
Trainees Schedule)
The Fisheries Post Harvest Technology Division provides IEC materials and available post harvest related data/references
upon request from concerned stakeholders; sends resource person on specific postharvest topics upon request; allows
technical staff to serve as members of postharvest related TWG/Task force and schedules request for OJT.
Classification Simple
G2C - Government to Citizen; G2B- Government to Business Entity; G2G Government to
Type of Transaction
Government
Internal:) Provincial Fishery Offices, BFAR Regional Fishery Officers, BFAR and Central Office
Personnel
External:) MSMEs, Exporters, Fish Processors, Potential Fish Processors, Academe (Students,
Who may avail: Professors, On-the-Job Trainee, Research), Fisherfolk Organizations, Associations, People’s
Organizations, Cooperatives, Women’s associations, Housewives, Senior Citizens, Indigenous
People, Other government agencies (National Government Agencies (NGAs), Local Government
Unit (LGU), House of Representatives) and Non-Government Organizations (NGOs)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
181
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
182
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Receive signed/ 6. Release signed/
approved document thru approved document and/or Administrative Assistant
e-mail or registered mail send thru e-mail or III
registered mail BFAR-FPHTD Office
None 5 minutes 2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
2 Days, 6 Hours, 35
TOTAL: None
Minutes
183
3. Technical Assistance thru Letter Request/ Memorandum (Technical Inputs/ Comments)
The Fisheries Post Harvest Division provides technical inputs/comments on post harvest related matters as per letter request
from concerned stakeholders or memorandum from other concerned agencies and BFAR divisions.
Classification Simple
Internal:) Provincial Fishery Offices, BFAR Regional Fishery Officers, BFAR and Central Office
Personnel
184
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2.2 Review and conduct of Aquaculturist I,
data gathering and Aquaculturist II, Senior
technical inputs Aquaculturist,
Supervising
Aquaculturist
None None 4 days
BFAR-FPHTD Office
2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
2.3 Prepare reply letter and Aquaculturist I,
recommend technical Aquaculturist II, Senior
inputs and forward to Aquaculturist,
Director's Office Supervising
Aquaculturist, Divison
None None 1 Hour Chief/ OIC
BFAR-FPHTD Office
2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
3. Receive letter reply and Bureau Director
affix initial and forward to BFAR-Director's Office
Director’s Office for 3rd Floor, Fisheries
None approval/signature None 2 days
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
3.1 Approved/ signed Director's Office Staff
letterreply and Forward the Director’s Office
approved reply letter to 3rd Floor, Fisheries
None FPHTD for facilitation None 5 Minutes
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
4. Receive and record the
approved reply letter to the
client thru email
None None 10 Minutes
Administrative Assistant
III
BFAR-FPHTD Office
2nd Floor, Fisheries
2. Receive signed/ 5. Release signed/
Bldg., BPI Compound
approved document thru approved document and
Visayas Ave., Brgy.
e-mail or registered mail send thru e-mail or
registered mail Vasra, Quezon City
None 10 minutes
6 Days, 2 Hours, 40
TOTAL: None
Minutes
185
4. Technical Assistance thru Telephone Inquiry
The Fisheries Post Harvest Technology Division renders advisory services and technical inputs thru telephone inquiry to
provide support to the fisheries post harvest sector through promotion of appropriate and verified post harvest technologies;
provide appropriate guidelines on the operation of post harvest facilities, equipment and machineries; provide technical
assistance to comply with national and international food safety regulations and other fisheries post harvest related matters.
Classification Simple
G2C - Government to Citizen; G2B- Government to Business Entity; G2G Government to
Type of Transaction
Government
Internal:) Provincial Fishery Offices, BFAR Regional Fishery Officers, BFAR and Central Office
Personnel
External:) MSMEs, Exporters, Fish Processors, Potential Fish Processors, Academe (Students,
Who may avail: Professors, On-the-Job Trainee, Research), Fisherfolk Organizations, Associations, People’s
Organizations, Cooperatives, Women’s associations, Housewives, Senior Citizens, Indigenous
People, Other government agencies (National Government Agencies (NGAs), Local Government
Unit (LGU), House of Representatives) and Non-Government Organizations (NGOs)
2nd Floor, Fisheries Bldg., BPI Compound Visayas Ave., Brgy. Vasra,
Telephone Inquiry Form (FPHTD-F-06)
Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Make a Telephone call 1. Answer telephone call
to BFAR- FPHTD and discuss necessary
information to be written in Administrative Assistant
the Telephone inquiry form None 5 Minutes III
BFAR-FPHTD Office
2nd Floor, Fisheries
Bldg., BPI Compound
1.1 Refer the client's inquiry Visayas Ave., Brgy.
to the concerned Vasra, Quezon City
None section/technical personnel None 5 Minutes
186
5. Technical Assistance thru Walk-in Clients
The Fisheries Post Harvest Technology Division renders advisory services and technical inputs to walk-in clients to provide
support to the fisheries post harvest sector through promotion of appropriate and verified post harvest technologies; provide
appropriate guidelines on the operation of post harvest facilities, equipment and machineries; provide technical assistance to
comply with national and international food safety regulations and other fisheries post harvest related matters.
Classification Simple
G2C - Government to Citizen; G2B- Government to Business Entity; G2G Government to
Type of Transaction
Government
Internal:) Provincial Fishery Offices, BFAR Regional Fishery Officers, BFAR and Central Office
Personnel
External:) MSMEs, Exporters, Fish Processors, Potential Fish Processors, Academe (Students,
Who may avail: Professors, On-the-Job Trainee, Research), Fisherfolk Organizations, Associations, People’s
Organizations, Cooperatives, Women’s associations, Housewives, Senior Citizens, Indigenous
People, Other government agencies (National Government Agencies (NGAs), Local Government
Unit (LGU), House of Representatives) and Non-Government Organizations (NGOs)
2nd Floor, Fisheries Bldg., BPI Compound Visayas Ave., Brgy. Vasra,
1. Walk-in Inquiry Form (FPHTD-F-07)
Quezon City
Ground /Flr., Fisheries Bldg., BPI Compound Visayas Ave., Brgy. Vasra,
2. Client Satisfaction Form
Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Fill-out walk-in inquiry 1. Receive and review
Administrative Assistant
form and submit to accomplished walk-in
III
FPHTD for the neede inquiry form
BFAR-FPHTD Office
info/ concerns
None 5 Minutes 2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
2. Discuss 2. Render the required
Aquaculturist I,
inquiry/concerns technical assistance and/or
Aquaculturist II, Senior
provide the needed
Aquaculturist,
information by the
appropriate Division staff or Supervising
technical staff Aquaculturist
None 2 Hours
BFAR-FPHTD Office
2nd Floor, Fisheries
Bldg., BPI Compound
Visayas Ave., Brgy.
Vasra, Quezon City
3. Accomplish client 3. Advice client to submit
feedback form the accomplished client
satisfaction form to the None 5 Minutes Ground Floor Lobby
guard lobby
187
BFAR- Fisheries Industry Development Support and Services Division (FIDSSD)
Render technical assistance to fisheries stakeholders relevant to regular inquiries on marketing, credit facilitation, enterprise
development, and other support services on-site.
Office or Division Fisheries Industry Development Support and Services Division (FIDSSD)
Classification Simple
3. Citizen / Client Satisfaction Survey (BFAR-F-01 BFAR Guard on duty: G/Flr., Fisheries Building Complex, BPI
Rev.No.02) Compound, Brgy. Vasra, Visayas Ave, Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Discuss
inquiry/concerns 2. Respond to the Division Chief**
inquiry/concern and render Section Chief**
None
the appropriate technical 2 Hours* Technical Staff**
assistance. FIDSSD Office
188
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Fill-out the Citizen
/Client Satisfaction 3. After rendering the
Survey (given upon Technical Assistance,
Division Chief
arrival of the client) advise client to accomplish
Section Chief
provided by the Guard on the Client Satisfaction None 5 minutes
Admin Staff
duty at the ground lobby Survey and drop in the drop-
FIDSSD Office
box located at the ground
lobby.
2 Hours,
TOTAL: None
25 Minutes
Note: *Time duration (maximum of 2 hours) may vary depending on the nature of the inquiry
** The responsible person who can address/ respond to client's
TA request may vary depending on the nature of TA requested
189
2. Technical Assistance thru Telephone, and SMS Inquiry
Render technical assistance to fisheries stakeholders relevant to regular inquiries on marketing, credit facilitation, enterprise
development, and other support services thru telephone calls, text or FB messenger.
Office or Division BFAR- Fisheries Industry Development Support and Services Division (FIDSSD)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Call, send SMS text to 1.. Respond to telephone
BFAR-FIDSSD telephone inquiry and ask for the
and mobile number. necessary information to be
written in the telephone None
inquiry form.
FIDSSD Staff*
1.1. Transpose/ transfer 5 Minutes
Client's Inquiry through FIDSSD Office
SMS into the Inquiry Form
1 hour,
TOTAL: None
5 minutes
Note: * TA requests/ inquiries via telephone and SMS maybe received by any FIDSSD staff
** The responsible person who can address/ respond to client's TA
Request may vary depending on the nature of TA requested
190
3. Technical Assistance thru Letter / Email
Render technical assistance to fisheries stakeholders relevant to inquiries on marketing, credit facilitation, enterprise
development and other support services thru letters / email.
Office or Division BFAR- Fisheries Industry Development Support and Services Division (FIDSSD)
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
191
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
Section Chief
2. Receive response 5. Release the requested
Technical Staff
letter with attached document thru hand-carry, None 15 Minutes
Administrative Staff
pertinent documents e-mail or registered mail
FIDSSD Office
6 days,
TOTAL: None 5 hours,
20 minutes
Note: * Time may vary due to technical nature of inquiry and data / inputs required
** Division Chief may also directly respond to email inquiries if addressed to her
192
4. Technical Assistance - Fisheries Market Matching (Reactionary)
Provides and facilitates market linkage between fish suppliers & buyers.
Office or Division BFAR- Fisheries Industry Development Support and Services Division (FIDSSD)
Classification Highly-Technical
G2C - Government to Client
Type of Transaction G2B - Government to Business
G2G - Government to Government
External: Fishery-based MSMEs, Exporters, Potential Buyers and Suppliers, Fisherfolk
Who may avail:
Cooperatives, Organizations, and Associations
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit the 1.1 Receive and record
accomplished Market accomplished Market
Request Form (MRF) to Request Form (MRF) thru None 5 mins
FIDSSD office / email email/walk-in
Section Chief
Administrative Staff
1.2 Check the authenticity FIDSSD Office
and background profile of
None the client None 1 day
2. Prepare a response
letter and schedule an
exploratory meeting Section Chief
None (physical/ virtual) with the None Technical Staff
requesting client to discuss FIDSSD Office
his/ her specific 1 day
requirements
2.1. Approval of the
proposed schedule of the Division Chief
None meeting and response None
FIDSSD Office
letter
3. Forward response letter
and get client's
2. Receive the letter and concurrence on the
Technical Staff
concur with the proposed proposed meeting None 2 days
FIDSSD Office
meeting schedule schedule.
193
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attend and discuss 4. Conduct of exploratory Division Chief
specific requirements meeting (physical/ virtual) Section Chief
None 4 hrs
Technical Staff
FIDSSD Office
5. Profiling of possible
Section Chief
match with the client based
None None 7 days Technical Staff
on the provided
FIDSSD Office
requirements
24 days,
TOTAL: None
5 minutes
Note: *Time may vary due to highly technical and intricate verification process of buyer/supplier profile
194
ADMINISTRATIVE SERVICES
This responds to inquiries and applications for admission to the FSP- Nationwide Qualifying Examination (face to face)
1. Application Form BFAR Regional Office where the examinees come from
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Secure application 1. Provides the client
forms and checklist of application form with Regional Fisheries
requirements from the checklist of requirements Scholarship Program
BFAR-RFO or PFO Coordinator (RFSPC)
/Alternates, Regional
None 15 minutes
Focal Person for
Indigenous Peoples
(RFPIP) /Alternate,and
PFOs
195
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Submit the filled-out 2. Receipt of application RFSPC/Alternates,
application form with form with supporting RFPIP/Alternates, and
documentary requirement documents None 5 minutes PFOs
196
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.Log-in to the FSP-
Information System
(http://fsp.bfar.da.gov.ph/ None None Applicant
#/login)
197
3. Preliminary activities before FSP-NQE
These activities are done prior to the conduct of the FSP- Nationwide Qualifying Examination
Type of Transaction
G2C - Government to beneficiaries
Who may avail: All Qualified Examinees Issued with Admission Slips
1.Admission Slip BFAR Regional Office or PFO where the examinees come from
6. other test supplies & materials Regional Office where the testing centers are located
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Prepare test materials Office for Special
and paraphernalia Concerns 4th Flr.
containing the following: Fisheries Building
• Envelopes properly Complex,Bureau of Plant
labelled Industry
• Test booklets Compound,Visayas Ave.
• Answer Sheets Quezon City
• Mastercopy of test
booklets
• Attendance Sheet
• Scratch paper
• Masterlist of Examinees
None per component None 20 days
• Masterlist of testing center
per component
198
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
TOTAL: 35 days
These activities are done to guide the designated examiners and proctors before, and during the conduct of the FSP-NQE
Type of Transaction
G2C - Government to beneficiaries
199
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Designate examiners,
proctors and all those who
None will be involved in None 1 Day Regional Directors (RDs)
administering the FSP-
NQE
2. Conduct orientation to Office for Special
Examiners and Proctors. Concerns 4th Flr.
None None 4 hours Fisheries Building
Complex,Bureau of Plant
Industry
3. Conduct orientation to Compound,Visayas
Regional Fisheries Ave.
regional counterparts. Scholarship Program
None None 4 hours
Coordinator (RFSPC))
/Alternates
4. Conduct ocular
inspection of the testing RFSPC/Alternate,
center Regional Focal Person
•Clean the room for Indigenous Peoples
None None 2 hours
• Check the lighting and (RFPIP) /Alternates,and
ventilation PFOs and Designated
•Arrange and number the Examiners & Proctors
chairs
1. Before Examination 5. Accommodate the
Day (in cases when the examinees
examinees' residence is
far from the designated
testing center) proceed to 1 Hour
the Regional Office, PFO None PFOs, Chief of TOS,
(30 minutes - 1 hour)
or Technology Outreach
Station (TOS) near the
testing center for
accommodation
2. Fill-out Client 6.Collect and Analyze all
Satisfaction Survey Customer Satisfaction
(CSS) Survey (CSS)
1 Hour
None TOS staff
(30 minutes - 1 hour)
TOTAL: 20 hours
200
5. Administration of the FSP-Nationwide Qualifying Examination
Type of Transaction
G2C - Government to beneficiaries
Who may avail: All Qualified Examinees/Issued Admission Slips
1. Admission Slip BFAR Regional Office where the examinees come from
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
Examination day
201
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
202
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7. Return to their
respective residences
and wait for the result
203
6. Checking, Scoring, Encoding, Ranking and Releasing of FSP-NQE results
Last phase prior to the determination of passers and new batch of scholars
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
204
FEES TO BE PERSON/OFFICE
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7. Prepare letter to IFCU Office for Special
and FIMS to post the Concerns, FIMS and
examination results in the IFCU
None BFAR website and other None 1 day
socmed platform
205
BFAR- LEGAL DIVISION
1. Fact-finding Investigation
This service is rendered to comply with the 2017 Rules on Administrative Cases in the Civil Service to determine whether a
prima facie case exists to warrant the issuance of a formal charge/notice of charge.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. File written complaint 1. Receive the written
against personnel of the complaint and the
Administrative Assistant;
Bureau with attached attachments thereto, if any
Receiving Personnel
documents, if any, to the
BFAR-Legal Division
receiving personnel of the
2nd/Flr., Fisheries Bldg.
Legal Division None 5 Minutes
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
Attorney
BFAR-Legal Division
2nd/Flr., Fisheries Bldg.
None None 10 Minutes Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
206
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Conduct Preliminary
None Investigation None 20 days
6. Forward Investigation
Report to the Office of the
None Director for evaluation None 5 Minutes
Administrative Assistant
6. Receive notification 6.1 Notify the respondent BFAR-Legal Division
regarding the result of the and complainant regarding
Fact-Finding Investigation the result of the Fact- None 5 Minutes
Finding Investigation
This service is rendered in accordance with the 2017 Rules on Administrative Cases in the Civil Service
*If necessary, the parties may be summoned to a conference where the investigator may propound clarificatory and other relevant questions. (Section 16, 2nd
paragraph
**Pursuantofto2017 Rules
Section 16 on Administrative
of the Cases
2017 Rules on in the Civil Service)
Administrative Cases in the Civil Service, the person complained of has 5 days to submit an answer/counter-affidavit
207
2. Review of Contracts and Policies and Rendering of Legal Opinion
This service is part of the Legal and Advisory Services of the Legal Division and is being rendered to ensure that all contracts
entered into by the Bureau, all policies formulated and all actions are in accordance with existing laws and regulations.
Classification Complex
208
3. Drafting of COA Replies, Appeals and Petitions
This service is rendered to comply with the 2009 Revised Rules of Procedure of the Commission on Audit and to render legal
assistance to the Bureau in the filing of the necessary pleadings.
Classification Complex
Who may avail: Internal- Employees and officials of the Bureau, COA
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit the 1. Receive endorsement or
endorsement or request request and the
for legal assistance attachments thereto and Administrative Assistant/
together with the submit the same to Division None 5 Minutes Receiving Personnel
documents Chief for evaluation BFAR-Legal Division
7 days,
TOTAL: None 1 Hour, and
10 minutes
209
4. Legal Assistance to the Prosecution of Criminal Cases
Classification Simple
3 Days and
TOTAL: None
15 Minutes
210
5. Adjudication of Administrative Cases
This service is rendered to comply with the 2017 Rules on Administrative Cases in the Civil Service by resolving administrative
complaints against employees of the Bureau.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. File formal charge to 1. Receive the formal
the Legal Division with charge and the
the complete attachments attachments thereto, if any Administrative Assistant/
None 5 Minutes Receiving Personnel
BFAR-Legal Division
211
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.1 Receive Notice of 1.3 Send Notice of Charge
Charge to respondent through
registered mail 30 Minutes (includes travel
None
time)
3. Conduct formal
investigation
None None *30 Days
4. Forward Formal
Investigation Report to the
Administrative Assistant
None Director for review Receive None 5 Minutes
BFAR-Legal Division
the formal
5. Investigation Report
None None 5 Minutes
5.1 Decide on
the case within thirty (30) BFAR- Director's Office
None days from receipt of the None 30 days
Formal Investigation Report
7. Release/Send Order to
the Client through
1 Hour (includes travel
5. Receive Order registered mail None BFAR- Records Section
time)
(Complainant and
Respondent)
TOTAL: None 78 Days and 7 Hours
This service is rendered in accordance with the 2017 Rules on Administrative Cases in the Civil Service (RACCS)
*Rule 8 Section 30 of RACCS - said period may be extended by the disciplining authority in meritorious cases
212
6. Drafting a Recommendation to the Secretary of Agriculture for the Cancellation of a Fishpond
Lease Agreement (FLA) due to the non-compliance of the terms and conditions of the FLA
This service is rendered as part of the legal and advisory function of the Legal Division to draft Recommendations involving
cancellation of FLA in accordance with Fisheries Administrative Order No. 197-1, series of 2012.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Conduct ocular
inspection and submit a FLA Focal
certified report to the Person/Hearing Officer -
None None 15 days
Regional Director. BFAR Regional Fisheries
Office
213
3. Issue an order
dismissing the case or
endorse the case before Regional Director -
None the Director recommending None 15 days BFAR Regional Fisheries
the cancellation thereof. Office
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Review the case and
subsequent endorsement National Director through
to the Secretary for the Legal Division
None None
Cancellation of the FLA if (Attorney BFAR-
warranted. Legal Division)
214
5. Receive the Sign 5. Forward the signed
Order or Order or Recommendation
Recommendation for the to the Records Section for Administrative Assistant -
Cancellation, release. None 15 minutes
BFAR Legal Division
Termination, or
Reversion of the FLA.
*Based on Section 31 (A) (11) of Fisheries Administrative Order No. 197-1, series of 2012
215
7. Drafting a Recommendation to the Secretary of Agriculture for the Cancellation of Abandoned or
Underdeveloped FLA areas.
This service is rendered as part of the legal and advisory function of the Legal Division to draft Recommendations involving
cancellation of FLA in accordance with Fisheries Administrative Order No. 197-1, series of 2012.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Inspection Report / 1.1 Issue a Notice of
Monitoring Report or Violation to the FLA holder
Written Petition of the and appointment of a BFAR - Regional
DENR, LGU, MFARMC, Hearing Office. None 3 days
Regional Fisheries Office
or resident of the area.
216
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2.2 Prepare report of the
Joint Ocular Inspection Hearing Officer - BFAR
None None
Regional Office
15 days**
2.3 Forward the draft report
to the Composite Team for Hearing Officer - BFAR
None None
signature Regional Office
217
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Review the case and
subsequent endorsement
to the Secretary for
Cancellation of the FLA if Attorney BFAR-
None None
warranted. Legal Division)
* timeline based on Section 31 of Fisheries Administrative Order No. 197-1, series of 2012
** in accordance with Section 31 (B) (4) of Fisheries Administrative Order No. 197-1, series of 2012
218
BFAR- ADJUDICATION COMMITTEE
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. File a letter of Offer to 1. Accept and evaluate the
Settle validity of the offer. Hearing Officer
None 15 Minutes
BFAR-Adjudication
Committee
2. Receive notification on 2. Notify client on the G/Flr., Fisheries Bldg.
the approval or denial of approval or denial of the Complex, BPI
the offer to settle offer to settle 15 Days* (upon Compound, Brgy. Vasra,
None
receipt) Visayas Ave., Quezon
City
*This service is covered under Rule 12 of the Rules of Procedure on Adjudication of Fisheries Law Cases (RPAC).
219
2. Resolution of Fisheries Adjudicative Cases
The Adjudication Committee renders judgment on cases filed involving the determination of rights and privileges and/ or the
grant of reliefs under fisheries laws.
Who may avail: Any citizen whose rights and privileges under the fisheries laws were violated.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Summon the
respondent to file a Verified Hearing Officer
None Answer None 15 Days** BFAR-Adjudication
Committee
3. Schedule clarificatory
Conference
Hearing Officer
None None 5 Minutes BFAR-Adjudication
Committee
220
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Receive Notice of 3.1 Notify both parties
clarificatory conference (complainant & respondent)
to attend clarificatory Administrative Assistant
conference None 10 Minutes BFAR-Adjudication
Committee
**This service is covered under Rule 15 of the Rules of Procedure on Adjudication of Fisheries Law Cases (RPAC).
221
3. Resolution of Fisheries Administrative Cases
The Adjudication Committee renders judgement on cases involving the determination of violations of Fisheries Laws filed by
Fisheries Resources Protection Group and/ or any law enforcement group deputized by law.
Who may avail: BFAR and/or any law enforcement group deputized by law to enforce the Fisheries Laws
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Filing of Verified 1. Receive and review the
Complaint at the National complaint
Secretariat at the Administrative Assistant
National Adjudication None 15 Minutes BFAR-Adjudication
Committee Secretariat Committee
3. Schedule clarificatory
conference
Hearing Officer
None None 5 Minutes BFAR-Adjudication
Committee
222
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Attend clarificatory 3.2 Conduct clarificatory
conference conference
None 2 Hours
Hearing Officer
4. Draft decision for BFAR-Adjudication
approval of the Committee
None Adjudication Committee None 60 Days***
75 Days, 2
TOTAL: None Hours, and
55 Minutes
***This service is covered under Rule 10 of the Rules of Procedure on Adjudication of Fisheries Law Cases (RPAC).
223
BFAR- Fisheries Protection and Law Enforcement Group (FLEG)
Office or Division BFAR- Fisheries Protection and Law Enforcement Group (FPLEG)
Classification Complex
Type of Transaction G2G - services whose client is another government agency, government employee or official
Who may avail: Government Law Enforcement Agencies/ LGU
BFAR-FPLEG-
4. Conduct Preliminary Investigation Unit
Investigation 2nd/Flr., Annex,
Fisheries Bldg. Complex,
None 4.1 If with probable cause none 1 Day
BPI Compound, Brgy.
Vasra, Visayas Ave.,
Quezon City
5. Prepare Notice of
None Violation/s none 1 hour
224
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7.Transmit Notice of
FPLEG-Investigation
Violation and documentary
Unit
attachements to
3rd Floor Anex,
Adjudication Committee
None none 4 hrs Fisheries Bldg.,
Secretariat for availment of
Complex, BPI Compd.,
the remedy of settlement.
Visayas Ave., Quezon
City
225
2. Technical Assistance for Fisheries Administrative Cases without Probable Cause
Investigation proceeding and issuance without probable cause received from other Law Enforcement Agencies in relation to
Fisheries Code
Office or Division BFAR- Fisheries Protection and Law Enforcement Group (FPLEG)
Classification Complex
G2G - services whose client is another government agency, government employee or official
Type of Transaction
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Endorsement 1. Receive and record the Director's Office
Letter Endorsement Letter in 3rd Floor, Fisheries Bldg.
logbook and forward to none 10 mins BPI Compound, Brgy.
FPLEG for appropriate Vasra, Visayas Ave.,
action Q.C.
Head-FPLEG
2nd/Flr., Annex,
2. Receive Endorsement
Fisheries Bldg. Complex,
None Letter from Director's none 5 mins
BPI Compound, Brgy.
Office.
Vasra, Visayas Ave.,
Quezon City
4. Conduct Preliminary
None Investigation
none 1 Day
4.1. If Without probable
None FPLEG-Investigation
cause
Unit
2nd/Flr., Annex,
5. Prepare investigation Fisheries Bldg. Complex,
None findings, for signature by none 4 hours BPI Compound, Brgy.
immediate supervisor Vasra, Visayas Ave.,
Quezon City
2. Received investigation 6. Provide copy ot
findings report (without complainant re: the
probable cause during approved Investigation
investigation) findings none 3 days
226
Deliberation of the proposed Fisheries Administrative Orders (FAOs) and other fisheries policies
To recommend the Fisheries Administrative Orders (FAOs) and other fisheries policies to ensure the proper implementation of
the provisions of the Republic Act No. 8550 as amended by RA 10654 through the National Fisheries and Aquatic Resources
Management Council (NFARMC)
Classification Complex
G2G- Government to Government; G2C- Government to Citizen; G2B- Government to Business
Type of Transaction
Entity
INTERNAL: BFAR Central Office (Technical Divisions/Units/Sections), BFAR National Centers, and
BFAR Regional Offices
Who may avail:
EXTERNAL: Department of the Interior and Local Government (DILG) and NFARMC
Members/Stakeholders (Municipal Fisherfolks, Commercial Fisheries, Fish Processing Sector,
Aquaculture Sector and Academe)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request 1. Receive the letter
or endorsement letter request or endorsement Administrative Assistant;
with attached documents letter and the attachments Receiving Personnel
thereto, if any BFAR-NFARMC-PMC
2nd/Flr. Annex, Fisheries
None 5 minutes
Bldg. Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
227
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
228
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Prepare the
None endorsement letter of None 10 minutes NFARMC Secretariat
NFARMC Resolution/s BFAR-NFARMC
4.1 Forward the 2nd/Flr. Annex, Fisheries
endorsement letter with the Bldg. Complex, BPI
attached approved Compound, Brgy. Vasra,
None NFARMC Resolution/s to None 5 minutes Visayas Ave., Quezon
the Head of NFARMC-PMC City
for review
4.2 Review the Undersecretary for
endorsement letter with the Fisheries/Chairman
attached approved BFAR-NFARMC
NFARMC resolution/s 4th/Flr., Annex, Fisheries
None None 10 minutes
Bldg. Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
4.3 Forward the
endorsement letter with the
attached approved
NFARMC Resolution/s to NFARMC Secretariat
None None 5 minutes
Undersecratary of BFAR-NFARMC
Fisheries/Chairman,
NFARMC for review and
approval
4.4 Review and approve
the endorsement letter with
the attached approved Undersecretary for
None NFARMC Resolution/s and None 3 days Fisheries/Chairman
forward to NFARMC BFAR-NFARMC
Secretariat for
dissemination
4. Receive the approved 5. Disseminate the
Resolution/s NFARMC Resolution/s to
the concerned
offices/individual such as
BFAR and NFARMC
Members/Stakeholders NFARMC Secretariat
None 10 minutes
(DILG, Municipal BFAR-NFARMC
Fisherfolks, Commercial
Fisheries, Fish Processing
Sector, Aquaculture Sector
and Academe)
229
BFAR- Information and Fisherfolk Coordination Unit (IFCU)
230
2. Responding to Inquiries (Walk-in)
IFCU, as the Bureau’s information hub, ensures that clients who walk in for information are well attended to. IFCU either directly
responds to inquiries or immediately refers the client to the appropriate division or focal person.
BFAR- Information and Fisherfolk Coordination Unit (IFCU)- Information and Public
Office or Division
Relations Group
Classification Simple
None
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Sign on the Visitor’s 1. Let the client log in to the IFCU/IPRG Staff 4th Flr.,
Log. Visitor's Log book. BFAR Fisheries Building
None 5 Minutes Complex, BPI
Compound, Visayas
Ave, Quezon City
2. Discuss the inquiry. 2. Respond to the client's
inquiry/ needed information IFCU/IPRG Staff 4th Flr.,
BFAR Fisheries Building
(*Refer to the appropriate Complex, BPI
division(s), if necessary.) None 25 Minutes Compound, Visayas
Ave, Quezon City
*Appropriate division(s)
231
3. Responding to Inquiries through Internet
IFCU, as the Bureau’s information hub, ensures that clients who inquire for information online are well attended to. IFCU either
directly responds to the online inquiries or immediately refers the client to the appropriate division or focal person.
BFAR- Information and Fisherfolk Coordination Unit (IFCU)- Information and Public Relations
Office or Division
Group
Classification Simple
None
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit the inquiry 1. Acknowledge the IFCU/IPRG Staff 4th Flr.,
through email or social submitted inquiry. BFAR Fisheries Building
media platform. None Complex, BPI
Compound, Visayas
Ave, Quezon City
2. Acknowledge the 2. Respond to the inquiry
response. via email or social media IFCU/IPRG Staff 4th Flr.,
5 Minutes BFAR Fisheries Building
inbox. (platform)
Complex, BPI
(*Refer to the appropriate Compound, Visayas
None
division(s), if applicable.) Ave, Quezon City
*Appropriate division(s)
232
4. Facilitating Interview Request through Internet
The IFCU ensures and maintains good relations with the public and the press. Among the office’s services is the facilitation of
requests for interviews with the Head of the Agency or appropriate resource persons on specific topics relevant to the agency's
mandates.
BFAR- Information and Fisherfolk Coordination Unit (IFCU)- Information and Public Relations
Office or Division
Group
Classification Complex
Media (TV, Radio, Print and Social media correspondents and reporters); Academe (Students,
Who may avail:
Researchers)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit the letter of 1. Receive and record the
IFCU/IPRG Staff 4th Flr.,
request. letter of request.
BFAR Fisheries Building
None 5 Minutes Complex, BPI
Compound, Visayas
Ave, Quezon City
2. Forward the request IFCU/IPRG Staff 4th Flr.,
letter to the Director's BFAR Fisheries Building
None Office. None 10 Minutes Complex, BPI
Compound, Visayas
Ave, Quezon City
3. Approve the request
letter.
233
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Gather relevant and
accurate information.
IFCU/IPRG Staff 4th Flr.,
6.1 Coordinate with the BFAR Fisheries Building
appropriate division(s) for Complex, BPI
technical inputs. None 5 Days Compound, Visayas
Ave, Quezon City
6.2 Prepare talkpoints and
Technical Division(s)
reference materials.
234
5. Facilitating Interview Request (Walk-in)
The IFCU ensures and maintains good relations with the public and the press. Among the office’s services is the facilitation of
requests for interviews with the Head of the Agency or appropriate resource persons on specific topics relevant to the agency's
mandates.
BFAR- Information and Fisherfolk Coordination Unit (IFCU)- Information and Public Relations
Office or Division Group
Classification Complex
G2B – Government to Business Entity; G2C – Government to Citizen
Type of Transaction
Media (TV, Radio, Print and Social media correspondents and reporters); Academe (Students,
Who may avail:
Researchers)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Sign the Request 1. Receive and record the
Form. request. IFCU/IPRG Staff 4th Flr.,
BFAR Fisheries Building
None 5 Minutes Complex, BPI
Compound, Visayas
Ave, Quezon City
3. Approve or disapprove
the request. Director’s Office
235
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
236
6. Provision of Message/Speech/Presentation of BFAR Key Official(s)
IFCU sees to it that BFAR key officials, especially the Bureau Director, are provided with well-researched messages, speeches,
and presentations. Through these, BFAR’s mandate and programs are communicated to the gathered audience.
BFAR- Information and Fisherfolk Coordination Unit (IFCU)- Information and Public Relations
Office or Division
Group
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Present the letter of 1. Receive and record the IFCU/IPRG Staff 4th Flr.,
request or request in the letter of request or request BFAR Fisheries Building
form of a memo. in memo form. None 5 Minutes Complex, BPI
Compound, Visayas
Ave, Quezon City
2. Forward the request IFCU/IPRG Staff 4th Flr.,
letter or request in memo BFAR Fisheries Building
form to the Director's Office Complex, BPI
None for approval None 10 Minutes
Compound, Visayas
Ave, Quezon City
3. Approve or disapprove
the letter of request or
None request in memo form. None 3 Hours
Director’s Office
237
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
7. Coordinate with
Technical Office to vetify IFCU/IPRG Staff
None the content and finalize the None 5 Days
materials. Technical Division(s)
4 Days, 5 Hours, 20
TOTAL:
Minutes
238
BFAR- Information and Fisherfolk Coordination Unit (IFCU)-LIBRARY
Office or Division BFAR- Information and Fisherfolk Coordination Unit (IFCU) / Library
Classification Simple
G2C- Government to Citizen; G2B- Government to Business Entity; G2G- Government to
Type of Transaction
Government
BFAR Employees, Fishery Extension Workers, Different organization, Local Government Units
Who may avail:
(LGUs), Students and General Public
239
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Return the borrowed 4. Secure the returned
reference materials after reference materials from Librarian;
use and claim the valid ID the client and returned the Library Assistant;
submitted valid ID submitted. Library Aide BFAR-
IFCU-Library Section
None 5 Minutes Ground Floor, Fisheries
Bldg. Complex,
BPI Compound, Brgy.
Vasra, Visayas Avenue,
Quezon City
240
2. Inter-Library Loan Services
Inter-Library is the cooperative arrangement among libraries that allows books and other reference materials from one library to
another. Documents delivery in the provision of published and unpublished documents, generally electronically and sometimes
for free. The BFAR Library extend assistance to the requesting clients from different private and government agencies to
access our library collection in conducting their reasearch work.
Office or Division BFAR- Information and Fisherfolk Coordination Unit (IFCU) / Library
Classification Simple
G2C- Government to Citizen; G2B- Government to Business Entity; G2G- Government to
Type of Transaction
Government
BFAR Employees, Fishery Extension Workers, Different Organization, Local Government Units
Who may avail: (LGUs), Students and General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Log in the Clientele 1. Ask the client to log in Librarian; Library
Register Form (IFCULIB- the Clientele Register Form Assistant; Library
F-09) upon entering the library None 2 Minutes
Aide BFAR-IFCU-
premises Library Section
2. Present Referral Letter 2. Receive and record the
Request / Endorsement Referral Letter Request /
Letter Endorsement Letter for None 3 Minutes
record purposes
3. Access of library 3.1 Allow access on the
Librarian; Library
reference materials books and other reference
Assistant; Library
materials
Aide BFAR-IFCU-
3.2 Locate, prepare and Library Section
lend books and other None 10 Minutes
reference material relevant
to the client's need in their
research work
241
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Return library 5. Return the valid ID
reference materials after submitted upon returning Librarian;
use and claim submitted the books and other Library Assistant;
None 5 Minutes
valid ID reference materials Library Aide BFAR-
IFCU-Library Section
Office or Division BFAR- Information and Fisherfolk Coordination Unit (IFCU) / Library
Classification Simple
G2C – Government to Citizen; G2B – Government to Business Entity;
Type of Transaction
G2G- Government to Government
BFAR Employees, Fishery Extension Workers, Different Organization, Local Government Units
Who may avail:
(LGUs), Students and the General Public
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Inquire on the 1.Confirm on the availability
availability of the of the reference materials.
reference materials thru e- 1.2. Advise the clients to
mail / telephone calls / visit the library to avail the None 5 Minutes
registered mails reference materials needed
Librarian;
Library Assistant;
2. Ask technical question 2. Refer the clients to the
Library Aide BFAR-
on fisheries, Aquaculture technical personnel who
IFCU-Library Section
and related subject are expert and more
knowledgeable on
None 10 Minutes
Fisheries , Aquaculture and
related subject
242
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Request to be included 3. Notify the clients thru
in the listings of BFAR telephone call, e-mail,
recipient of future registered mail on the
publication arrangement in the delivery None 10 Minutes
of requested reading
materials
3.1 Include client request
as recipients of our
publication for future None 5 Minutes
Librarian;
reference Library Assistant;
4. Accomplish the 4. Remind/Advice the client Library Aide BFAR-
needed information on to accomplished the IFCU-Library Section
the Acknowledgement needed information in the
Receipt / Returned Card acknowledgement receipt /
(IFCULIB-F-07) as part of Return Card (IFCULIB-F-
recipient of our 07) and return to the library None 5 Minutes
publication upon receiving the copy of
BFAR Publication for library
record purposes
243
4. Provide Request of BFAR Technology Publication for Information Dissemination for walk in client
Office or Division BFAR- Information and Fisherfolk Coordination Unit (IFCU) / Library
Classification Simple
G2C- Government to Citizen; G2G - Government to Government; G2B - Government to Business
Type of Transaction
Entity
BFAR Employees, Fishery Extension Workers, Different Organization, Local Government Units
Who may avail:
(LGUs), Students and the General Public
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Log in the Clientele 1. Ask the client to log in
Register Form (IFCULIB- the Clientele Register Form
F-09) upon entering the library None 2 Minutes
premises
244
5. Request for Photocopying / Reproduction of Reference Materials
The library client are allowed to photocopy the reference materials except Thesis and Dissertation. As stated in the BFAR
Library policy, only 10 pages below of the needed information from the reference materials are allowed for photocopying for
free inside the library with the assistance of the library staff. if photocopying of more than 10 pages the client is allowed to bring
out the books and other reference materials and return within the day. Photo capturing from the reference materials is also
allowed with the permission of the library staff.
Office or Division BFAR- Information and Fisherfolk Coordination Unit (IFCU) / Library
Classification Simple
G2C- Government to Citizen; G2B- Government to Business Entity; G2G- Government to
Type of Transaction
Government
BFAR Employees, Fishery Extension Workers, Differtent Organization, Local Government Units
Who may avail:
(LGUs), Students and the General Public
3. Request Form for Borrowers Charge Slip (IFCULIB- BFAR- Library Section, Ground Floor, Fisheries Building, BPI
F-08) Compound, Barangay Vasra, Visayas Avenue, Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
245
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
246
6. Request for Signing of Clearance for Leave, Retirement, Transfer of Office / Work
The BFAR Library issues Clearance for all BFAR Regular Employees only to clear their accountabilities borrowed in the library
for the purpose of applying their leave of absences, transfer of office / work, retirement.
Office or Division BFAR - Information and Fisherfolk Coordination Unit (IFCU)/ Library
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Present the 1. Review the borrowers
accomplished Clearance profile for the books
Form (CS Form No.7) borrowed before signing of 5 minutes (for no
To the Librarian-In- Clearance Form (CS Form none Librarian-In-Charge only.
accountabilities)
Charge No.7) BFAR-IFCU-Library
Section
Ground Floor, Fisheries
2. Agreement to settle 2. Continue review of the Bldg. Complex, BPI
accountabilities to the borrowers profile. Signing Compound, Brgy. Vasra,
Librarian-In-Charge of clearance pending until 10 minutes Visayas Ave., Quezon
the books return by the none (for employees with City
borrowers accountabilities)
Note: (Please see Memorandum Circular No.059 series of 2015 on the Guidelines for Clearing Library Book Accountability for Officials and
Employees.
247
7. Issuance of Official Receipt for Payment of Fishpond Rentals, Application, License, Cash Bond
Deposits for Fishing Vessels, Certificates, Permits from the clients of FRLD.
The BFAR Library provides assistance to the clients of FRLD by accepting payments for Fishpond rentals, application, license,
cash bond deposits for fishing vessels, certificates and permits. As part of BFAR QMS, this service is provided for efficient and
fast service to the public.
Classification Simple
Who may avail: Fishpond Owner; Fishing Vessels Owner; Businessman and the general public
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Order of 1. Receive the Order of
Payment issued by the Payment for review / Collecting Officer (c/o
FRLD Staff for a required validation none 3 minutes Librarian)
fees BFAR- IFCU - Library
Section
2. Pay the required 2. Accept payment for the Ground Floor, Main,
amount in cash or in required fees in cash or in Fisheries Bldg. Complex,
check based on Order of check and issue official As indicated in
BPI Compound, Brgy.
Payment issued and receipt the Order of 7 minutes
Vasra, Visayas Avenue,
secure Official Receipt Payment
Quezon City
TOTAL: 10 MINUTES
248
ADMINISTRATIVE DIVISION:
Pursuant to CSC MC No. 20, s. 2011, which aims to equip government employees with competencies in advancing their
personal and career growth as well as engaging themselves in pursuing national development goals.
Who may avail: BFAR Central and Regional Offices (Permanent Employee)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Prepare Invitation memo,
to invite employee to apply
for Scholarship and
None forward to the office of None 1 Hour
Director for approval Administrative Assistant
V, Designated Personnel
Development Committee
1.1 Forward to Records (PDC) Secretariat
Section for Circulation/ BFAR-HRMS Office
dessimination
None None 5 Minutes
3.Schedule meeting/
Administrative Assistant
deliberation of the PDC
V, Designated Personnel
None None 1 Hour Development Committee
(PDC) Secretariat
BFAR-HRMS Office
249
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Acknowledge and 5. Notify applicants for the
confirm notice of scheduled of exam and Administrative Assistant
scheduled exam and interview V, Designated Personnel
interview None 30 Minutes Development Committee
(PDC) Secretariat
BFAR-HRMS Office
6. Prepare comparative
assessment of the result of Administrative Assistant
the deliberation V, Designated Personnel
None None 4 Hours Development Committee
(PDC) Secretariat
BFAR-HRMS Office
7. Prepare
Recommendation Letter of Administrative Assistant
the Personal Development V, Designated Personnel
None Committee (PDC) for None 5 Minutes Development Committee
approval (PDC) Secretariat
BFAR-HRMS Office
8. Forward
Recommendation Letter to Administrative Assistant
the Office of the Director for V, Designated Personnel
None approval None 5 Minutes Development Committee
(PDC) Secretariat
BFAR-HRMS Office
250
12. Receive and process
Contract for the Signature Administrative Assistant
of the PDC Chairman/ V, Designated Personnel
None ADAS None 1 Day Development Committee
(PDC) Secretariat
BFAR-HRMS Office
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Recied Scholarship 13. Receive Notarize
Contract for notarial Contaract for filling Administrative Assistant
purposes and forward to purposes V, Designated Personnel
tha HRMS None 1 Days Development Committee
(PDC) Secretariat
BFAR-HRMS Office
10 Days, 4 Hours, 35
TOTAL: None
Minutes
251
2. BFAR Learning and Development ( L & D) In-house Training (Phase 1- IDP Analysis)
This component aims to develop the skills, competence, knowledge and attitudes of the personnel through provision of
trainings/workshops and other learning and development programs.The trainings that will be provided will be based from the
Individual Development Plan form submitted by the employees. A training program/calendar for each calendar year will be
provided. All these trainings will have proper documentation which include training outline, training evaluation, training certificate
and training report, among others.
Classification Complex
Who may avail: BFAR employee/official ( internal client) - Central Office, National Centers and Regional Offices
3. Analyze Consolidated
IDP and Identify Learning
None and Development None 8 Hours L & D In-Charge/
Interventions Community
Development Officer
4. Prepare Training I/HRMS Staff
Calendar BFAR-HRMS Office
None None 4 Hours
5. Prepare Authority to
Conduct and forward to
None Director's office for None 1 Hour
Approval
252
3. BFAR Learning and Development ( L & D) In-house Training (Phase 2- Conduct of Training)
This component aims to develop the skills, competence, knowledge and attitudes of the personnel through provision of
trainings/workshops and other learning and development programs.The trainings that will be provided will be based from the
Individual Development Plan form submitted by the employees. A training program/calendar for each calendar year will be
provided. All these trainings will have proper documentation which include training outline, training evaluation, training certificate
and training report, among others.
Classification Complex
Who may avail: BFAR employee/official ( internal client) - Central Office, National Centers and Regional Offices
1. Pre-test and Post-Test BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
2. Attendance Sheet BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
3. Overall Training Evaluation Form BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
4. Resource Person Evalution Form BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
5. Training Worksheet (optional) BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
6.Training Certificate BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive 1. Conduct final pre-training
FOO/Memorandum re: arrangements/ coordination L & D In-Charge/
Authority to Attend with the participants, Community
resource speakers & None 5 Days Development Officer
training venue I/HRMS Staff
BFAR-HRMS Office
2.2 Receive Training 2.2 Award Training HRMS Chief, L&D In-
Certificate Evaluation and Resource Charge/ Community
Person Evaluation None 5mins Development Officer
I/HRMS Staff and
Resource Person/
Speacker
TOTAL: None 10 Days & 5mins
253
4. Processing of Daily Time Record (DTR)
Monitoring and updating of Daily Time Record (DTR).
Classification Simple
Type of Transaction G2G- Government to Government
Who may avail: BFAR Employee (permanent, casual and contract of service personnel )
1. Duly accomplished and signed DTR BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
2. Duly Signed Pass slip BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
3. Certificate of Appearance BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
4. Approved Travel Order BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
5. Approved Travel Authority BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
6.approved Trip Tikets BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
7. Approved application for leave (if applicable) BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit pass slips, 1. Receive and review the
certificates of appearance submitted pass slips,
(CA), approved travel certificates of
orders, approved travel apperance,travel orders,
authority, approved trip travel authority trip tickets Administrative Assistant
tickets and approved and approved application None 35 Minutes (per employee) VI
application for leave for leave if it was approved BFAR-HRMS Office
signed by the immediate or signed by the immediate
supervisor or the director supervisor.
254
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive copy of 2. Release updated Daily
generated Daily Time Ttime Record (DTR) per
Record (DTR) division
Administrative Assistant
A. Permanent- monthly
None 5 Minutes VI
B. Casual- twice a month
BFAR-HRMS Office
C. COS- twice a month
255
5. Local and International Scholarship/ Training
Foreign and scholarships/training are part of the career development program of the Bureau for the employees professional and
personal growth.
Who may avail: BFAR Central and Regional Offices (Permanent Employee)
256
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attend deliberation 5. Conduct deliberation by Administrative Assistant
the PDC V, Designated Personnel
None 3 Hours
Development Committee
(PDC) Secretariat
6. Evaluate the result of the BFAR-HRMS Office
deliberation Administrative Assistant
V, Designated Personnel
None None 24 Hours Development Committee
(PDC) Secretariat
BFAR-HRMS Office
7. Prepare
Recommendation Letter of Administrative Assistant
the PDC to the Office of the V, Designated Personnel
None Director None 5 Minutes Development Committee
(PDC) Secretariat
BFAR-HRMS Office
8. Forward
Recommendation Letter to Administrative Assistant
the Office of the Director for V, Designated Personnel
None approval None 5 Minutes Development Committee
(PDC) Secretariat
BFAR-HRMS Office
257
6. Processing of Terminal Leave Benefits for Retirees in the Central Office (CO)
Preparation of terminal leave application and individual leave of Retired personel/ employees in support to the processing of
terminal leave benefits (TLB) Claim for Retirees in the Central Office
Note: One (1) Original and Two (2) Photocopies - required attachments
1. Office Clearance- CSC Form No. 7 Series of 2018
BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
12. SALN BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
13. Appointment BFAR- Finance Division, 4th Flr., Fisheries Bldg., BPI Compound
14. Landbank of the Philippines (LBP ATM Card)
(Photocopy with specimen signature) Clients
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Accomplish Office 1. Receive and review the
Clearance Form and duly accomplished office
submit to BFAR=HRMS, clearance Form Administrative Officer II
None 3 Minutes
3rd Flr., Fisheries Bldg., BFAR-HRMS Office
258
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.2 Forward to the Chief,
Chief, Administrative
Administrative division for
None None 5 Minutes Officer Administrative
Initial
Division
1.3 Forward to the OIC,
Office of the Assistant
None Director for Administrative None 1 Day OIC ADAS BFAR
Services for initial
259
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Accomplish Pagibig 4. Receive and review the
Retirement Form accomplished Pagibig
Senior Administrative
Form and check the
None 5 Minutes Assistant III
completeness of the
BFAR-HRMS Office
application.
260
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5.8 Submit to the DA Office
of the Legal Service
None None 30 Minutes Admin assistant II (COS)
Preparation of Terminal Leave Application and Individual Leave of Retired personnel/employee for processing of Terminal
Leave Benefits (TLB) Claim in the Regional Office/s
261
9. Approved Office Clearance- CS Form No. 7 Series
BFAR- Regional Office
of 2018
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit the 4 folders 1. Receive and review the
with cmplete folder and check
requirements attached completeness of the Administrative Officer II
None 4 Hours
application. (Refer to the BFAR-HRMS Office
checklist)
262
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.7 Submit to the DA Office
of the Legal Services
None None 30 Minutes Admin Assistant II (COS)
263
8. Processing of Salary (Permanent and Casual)
Preparation of Payroll of the Permanent and Casual Employee by process of conducting the necessary adjustment of salary
rate, various dedication adjustment based on the bill statements received.
Classification Simple
1. Genaral Payroll Sheet BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
3. Index of Salary BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
4. Remittance List BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
5. Print out of Payslip BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
Request on the following personnel requirements:
1. Adjustment of salary 1. Preparation of
and loan deductions Adjustment Sheet every
25th of the Month based on Administrative Aide III
the billing statement Human Resource
None 5 Minutes
received from various Management Section
agency (GSIS, HDMF, (HRMS)
Philhealth, etc.
2. Update the monthly
deduction of every Administrative Aide III
employee to the adjustment Human Resource
None None 10 Minutes
Management Section
(HRMS)
264
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. LBP Mobile/MPL Loan 7. Make the necessary
adjustments/deduction on Administrative Aide III
the Adjustment sheet every Human Resource
None 5 Minutes
month Management Section
(HRMS)
6. ISDA Savings & Loan 8. Make the necessary Administrative Aide III
Association adjustments/deduction on Human Resource
the Adjustment sheet every None 5 Minutes
Management Section
month (HRMS)
9. Prepare general payroll
every month (payroll salary Administrative Aide III
of permanent employee per Human Resource
None division/center and casual) None 1 Hour
Management Section
(HRMS)
265
PREPARATION OF D.VOUCHERS
11. New Entrant/Promotion17. Prepare and compute
the salary of the new Administrative Aide III
entrant employee upon Human Resource
None 20 Minutes
receipt of it's validated Management Section
appointment (HRMS)
12. Step Increment 18. Prepare and Compute Administrative Aide III
of Salary Differential upon Human Resource
receipt of the NOSI None 30 Minutes
Management Section
(HRMS)
13. Retirees 19. Prepare and compute Administrative Aide III
of salary for after of Human Resource
retirement None 20 Minutes
Management Section
(HRMS)
14. Refund of Loans 20. Prepare and computed
of voucher for refund of
overpayment of loans upon Administrative Aide III
receipt of the notice of Human Resource
None 30 Minutes
overpayment from the PAG- Management Section
IBIG and GSIS. (HRMS)
SPECIAL PAYROLL
15. Uniform and Clothing 21. Prepare of payroll for Administrative Aide III
Allowance Uniform and clothing Human Resource
allowance on 28th of None 1 Day
Management Section
February (HRMS)
16. Midyear or 13th 22. Prepare of payroll for Administrative Aide III
Month Pay Mid Year or 13th Month Human Resource
Pay on 10 of May None 1 Day
Management Section
(HRMS)
17. Year End or 13th 23. Prepare of payroll for Administrative Aide III
Month Pay and Cash Gift Year end and Cash Gift Human Resource
Bonus Bonus on 10th of None 1 Day
Management Section
November (HRMS)
18. CNA Incentive 24. Prepared of payroll for
Administrative Aide III
CNA INCENTIVE on 10th
Human Resource
of December None 1 Day
Management Section
(HRMS)
19. Productivity 25. Prepared of payroll for Administrative Aide III
Enhancement Incentive CNA INCENTIVE on 10th Human Resource
of December None 1 Day
Management Section
(HRMS)
20. Loyalty Cash Award 26. prepared of payroll for Administrative Aide III
Loyalty Cash award on 25th Human Resource
of November None 4 Hours
Management Section
(HRMS)
6 Days, 13 Hours, 20
TOTAL: None
Minutes
266
9. Processing of Request for Official Travel Authority (Abroad)
The approved Travel Authority will be presented to the Bureau of Immigration and to validate that the employee is authorized to
travel abroad with the approval of the Department Secretary.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive Invitaion to 1. Circulate memorandum
Director's Office (DO) for to nominate/recommend
Director's Officer, Chief,
Nomination of Participant/s via action slip
Supervising
participant/s from Directors Office to
None 2 Days Administrative Officer
Admin Division- Human
BFAR-Director's Office
Resource Management
and HRMS Office
Section(HRMS)
3. Initial of endorsement
letter by the Chief, Chief, Administrative
None Administrative Division None 10 Minutes Division
Administrative Division
267
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Forward/submit the
signed Request Travel
Authority to Department of Chief, Supervising
None Agriculture (DA) with the None 1 Hour Administrative Officer
attached supporting BFAR-HRMS Office
requirements/ documents
7. For Approval/ Signature Department of
of the Secretary of Agriculture Secretary
None Department of Agriculture None 21 Days
Department of
Agriculture
3. Receive the 8. Release the
signed/approved Travel signed/approved Travel
Authority and required Authority and required
documents for accounting documents to concerned Administrative Assistant
process of payments official/employee from None 7 Days
BFAR-HRMS Office
BFAR Central and Regional
Office
39 Days, 1 Hour, 20
TOTAL: None
Minutes
268
10. Recruitment, Selection and Placement Process
The selection of employees for appointment to position in the career and non-career service in all levels shall be based on the
competency-based job description and relative qualification while adhering to the proces of recruitment, selection and
placement.
8. Potential Rating from their respective Divition Chief Applicant (for Government eployees only)
269
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Submit application 3. Receive and check
letter and requirements submitted application letter
and complete documents Administrative Officer/
per application None 5 Minutes Assistant/ Aide
BFAR-HRMS Office
4. Conduct initial
assessment per application Administrative Officer/
None None 30 Minutes Assistant/ Aide
BFAR-HRMS Office
7. Conduct Backgroud
investigation of shortlisted
applicants (per application) Administrative Officer/
None initial interview of None 1 Hour Assistant/ Aide
shortlisted vacant position BFAR-HRMS Office
9. Conduct of interview of
shortlisted applicants per
vacant position HRMPSB and
None None 3 Hours Secretariat
BFAR-HRMS Office
11. Comparative
Assessment to be signed
by the Human Resource HRMPSB Secretariat
Merit, Promotion and and Technical Support
None None 1 Day
Selection Board (HRMPSB) Staff BFAR-
per position HRMS Office
270
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
12. Submit/ Present
Comparative Assessment HRMPSB Secretariat
to the Office of the Director and Technical Support
None None 1 Day
for recommendation Staff BFAR-
HRMS Office
271
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
20. Notify application to
submit additionl
documents/ requirements
None for appontment
HRMS Designated
Liaison Officer BFAR-
None 1 Hour
HRMS
7. Submit additional 20.1 Received additional
Office
documents for documents submitted by
appointment the Newly appointed
personel (SALN, NBI, and
Medical Certificate)
22 Days, 1 Hour, 37
TOTAL None
Minutes
272
11. Rewards and Recognition of Qualified Employees and Officials
1.Rewards and Recogntion of qualified employees and Officials to ensure and continue to promote programs that will recognize
employees, contributions to the overall objectives and efficient operations of the Bureau that will emphasized the organizational
mission and produce a positive effect on the work unit or agency.
Classification Simple
1. Nomination Form BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
2. Invitation Letter BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
4. Monitoring and Coaching Form BFAR-Human Resource Management Section, 3rd Flr., Fisheries Bldg.,
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive Memorandum 1. Circulate Memo Letter to
Letter for nomination/ all BFAR Officials and
invitation for outstanding Employees for
employees on Honor nomination/invitation for Praise Secretariat
None Every first week of January
Awards Honor Awards BFAR-HRMS Office
273
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2.3 Conduct initial
deliberation of the PRAISE
Committee for the shortlist
None of nominees with the
submitted documents
Praise Committee
None April 1 to 15 of the Month
BFAR-HRMS Office
2.4 Prepare list of qualified
nominees and send letter to
None nominees who did not pass
the deliberation
274
12. Strategic Performance Management System (SPMS) Process
1.Strategic Performance Management System (SPMS) is a mechanism to ensure that each employee contribute to the
attainment of or helps achieve the objectives et by the organizations and, on the other hand, the organization achieves that it
has set itself to achieve in its strategic plan.
Classification Simple
Who may avail: BFAR Central Office Officials and Employees, BFAR Regional Office officials and employees
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.1 Prepare Memorandum
Administrative Assistant
to submit IPCR and OPCR
None None 30 Minutes V (COS) BFAR-
HRMS Office
1.2 Forward to the Office of
the Assistant Director for Administrative Assistant
None Administrative Service for None 5 Minutes V (COS) BFAR-
approval HRMS Office
4. Conduct performance
Administrative Assistant
Review and Evaluation
V (COS) Performance
Rating of the OPCR and 2 Hourse (per IPCR)
None None Management Team
IPCR 6 hours (per OPCR)
Secretariat
BFAR-HRMS Office
Note: if with comments/corrections on the submission, return for proper revision/s (maximum of 3 Days)
275
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Received the copy of 4.1 Return the reviewed
IPCR/OPCR with IPCR and OPCR to
attached comments/ concerned employee for
corrections for proper revision based on the Administrative Assistant
revision/s attached comments/ None 5 Minutes V (COS) BFAR-
correction based on the HRMS Office
deliberation of the PMT
276
13. Processing of Leave Application
Processing of leave application and individual leave of casual and permanent employees.
Classification Simple
Who may avail: BFAR Central Official Personnel and BFAR National Centers
1. Receive the
Administrative Aide IV,
1. Accomplish Leave accomplished Leave
Senior Administrative
Application Form- CSC Application Form (Duly None 15 Minutes
Assisstant III BFAR-
Form 6 Revised 1998 signed by immediate
HRMS Office
supervisor)
1.1 On time-Record on
Attendance sheet and Administrative Aide IV,
encodeon Time and Senior Administrative
None None 5 Minutes
Attendance, Monitoring Assisstant III BFAR-
System (TAMS) HRMS Office
277
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.6 Forward to the OIC,
Office of the Assistant Attorney IV/OIC ADAS
None Director for Administrative None 1 Day BFAR-ADOTECH
Services for signature Office
278
HRMS- PUBLIC ASSISTANCE COUNTER /ARTU
Classification Simple
G2C - Government to Citizen; G2B - Government to Business; G2G- Government to Government
Type of Transaction
2. Client Feedback Form BFAR - Admin-HRMS-Public Assistance & Complaint Counter /ARTU
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Discuss the concern to 1. Accept/ Acknowledge/
Public Assistance Assist the concern/ inquiry
Officer/Staff assigned at of walk-in clients.
Anti-Red Tape Unit, None 15 Minutes
Fisheries Bldg, Ground
Floor, Left wing
Administrative Assistant
II/ Administrative
1.1 Let the client sign up in
the log sheet for their basic Assistant III BFAR-HR-
None information and purpose. None 5 Minutes ARTU, G/Flr., Fisheries
Bldg., BPI Compound,
Visayas Ave., Q.C.
2. Present the Letter 2. Render the appropriate
Request of it's concern assistance for endorsement
for proper assistance if to the concern
None 15 Minutes
necessary/ applicable Division/Section
279
2. Procedure in Handling Complaints or Negative Feedback
The monitoring mechanisms established in handling/addressing the negative feedback or complaints in rendering service by the
frontline office. Processing of complaint in accordance with the Revised Rules on Administrative Cases involving against civil
service officials or employee. The public assistance and complaints officer shall conduct investigation whenever necessary in
accordance with the Act.
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G- Government to Government
All (General Public, Stakeholders, other Gov't agencies, BFAR Central office, National centers,
Who may avail:
Regional/Provincial offices
1. Accomplished Complaint Form BFAR - Public Assistance & Complaint Counter (PACC)/ARTU
2. Photo Copy of valid ID of Complainant for reference
BFAR - Anti-Red Tape Unit (ARTU)
purposes
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit accomplished 1. Receive and check the
Complaint Form with the accomplished Complaint Administrative Assistant
complete details of form II/ Administrative
personal info and Assistant III BFAR-HR-
complaint None 5 Minutes
ARTU, G/Flr., Fisheries
Bldg., BPI Compound,
Visayas Ave., Q.C.
280
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Receive notification on 4. Conduct dialogue and
the scheduled dialogue investigation with the
and Attend the concerned parties
scheduled dialogue with (Complainant and
the one being complained concerned personnel or
with the necessary office). The public Administrative Assistant
documents like assistant Officer acts as the II/ Administrative
photocopy of valid mediator to both parties Assistant III BFAR-HR-
3hrs
identifications and letter and will referred to the ARTU, G/Flr., Fisheries
of complaints or copy of Supervisor if the Bldg., BPI Compound,
complaints form concerned/issues cannot Visayas Ave., Q.C.
be resolve. If the
case/concern is resolved
prepare a report for
documentation purposes
281
BFAR MEDICAL CLINIC
Classification Simple
Type of Transaction G2G- Service whose client is another government agency, government employee of official
TOTAL: 18 Minutes
282
2. Administrative of First Aid Treatment to Internal and External Clients
Under the Health and wellness program of the Administrative Division- Human Resource Management Section, first aid
treatment to internal and external clients who are not in optimum health condition will be administered by a licensed medical
professional with enough medical.
Classification Simple
G2G- Service whose client is another government agency, government employee of official , G2G-
Type of Transaction
Service whose clients is the transactiong public.
3. Administer simple
medical treatment to
relieve/ reduce discomfort
feeling of internal and Administrative Aide IV
None None 30 Minutes
external clients (e.g. Medical Clinic
Nebulize Wound Care, etc.)
283
BFAR - RECORDS SECTION
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled out 1. Receive request form
request for disposal of and check/review the Administrative Staff ,
valueless records submittted NAP forms and Administrative Officer II
including the duly identified records series for and Administarive Officer
accomplished NAP forms disposal complies with the IV BFAR-
no. 1& 3 retention period indicated in Records Section
None 2 hours
the GRDS and ARDS Ground Floor, Fisheries
Building Complex, BPI
Compound, Visayas
Avenue, Vasra, Quezon
City
284
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Review and approve
request and issue reply to
the request with attached Records Analyst-NAP-
None Records Management
Records Management
Anaysis Report and
Services Division 1st
Authority to Dispose
& 6th Floor, PPL
None 23 days
Building, 1000, U.N.
41 Notify requesting Avenue, corner, San
agency that the request has Marcelino St, Manila,
None been approved and is Metro Manila
ready for pick-up
285
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Attend the actual 4. Conduct actual disposal Administrative Officer V,
disposal of records in the presence of the COA Administrative Officer IV,
and NAP representatives Administrative Staff-
None BFAR Records Section,
representatives from
COA,NAP and NAP
Accredited buyer
4.1 Assist the buyer in
paying the total sale value
BFAR Records Section
None of the disposed records to None
Staff
the Cashier Section
286
2.Lending of Fishpond Lease Agreement (FLA) and Commercial Fishing Vessel and Gear Licenses
(CFVGL) Records
Fishpond Lease Agreement (FLA) and Commercial Fishing Vessels and Gear Licenses CFVGL) records is made available to
the different action officers of the above records. However, to ensure accountability, documentation is being observed in
lending these records to the different offices.
Request for Retrieval Form - ARS-F-02 ( 1 original Records Section/intranet - Ground Floor Main Building, Fisheries
copy) Building Complex, BPI Compound, Visayas Avenue, Vasra, Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive form and check
Administrative Staff
Retrieval form if the records being
requested is on BFAR-Records Section
file/available Ground Floor Main
None 3 Minutes Building, Fisheries
Building Complex, BPI
Compound, Visayas
Avenue, Vasra, Q.C.
1.1 Retrieve the records 2 Minutes Administrative staff
None None BFAR-Records Section
287
3. Issuance of Certified Photocopy of Fishpond Lease Agreement (FLA) and Commercial Fishing
Vessel and Gear Licenses (CFVGL) Records
The issuance of certified photocopy is limited only to the FLA and CFVGL records deposited at the Records Section. Likewise,
no records shall be certified without securing or retrieval of the original file copy of the same.
Classification Simple
Principal:
1. Request letter Client/requesting party
BIR. Post Office, DFA, SSS, GSIS, Pag-IBIG, LTO, Comelec, LGU,
2. Government Issued Identification Card
PRC, PSA
3.Request for Certification Form - ARS-F-02 Form (1 Records Section/intranet - Ground Floor Main Building, Fisheries
original copy) Building Complex, BPI Compound, Visayas Avenue, Vasra, Quezon City
Representative:
1. Request letter Person being represented
2. Special Power of Attorney/Authorization Letter Person being represented
3. Government issued Identification Card of the BIR. Post Office, DFA, SSS, GSIS, Pag-IBIG, LTO, Comelec, LGU,
person being represented (1 original and 1 photocopy) PRC, PSA
4. Government issued Identification Card of the BIR. Post Office, DFA, SSS, GSIS, Pag-IBIG, LTO, Comelec, LGU,
Representative PRC, PSA
5. Request for Certification Form - ARS-F-02 Form (1 Records Section/intranet - Ground Floor Main Building, Fisheries
original copy) Building Complex, BPI Compound, Visayas Avenue, Vasra, Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit request letter to 1. Accept and review the
the Records Section and request letter and issue
fill-out ARS-F-02 Form ARS- F-02 Form
None 5 Minutes Administrative staff
BFAR-Records Section
288
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.1 Retrieve the records Action Officers of Legal
and refer for approval to Division 2nd Floor
the following divisions: Main Building, Fisheries
*Legal Division – for FLA Building Complex, BPI
None None 20 minutes
with case Compound, Visayas
*FRLD - for FLA with no Avenue, Vasra, Quezon
case City
or
2. Secure Order of 2. Issue Order of Payment 10 Minutes (depending on Administrative Officer IV
Payment at the BFAR- and prepare requested the number of requested or
Records Section located documents records to be certified) Administrative Officer II,
at G/Flr., Fisheries Bldg., None Administrative Staff-
BPI Compound BFAR-Records Section
Note: The requesting party shall be directed to pay P10.00 per certified copy if the number of certified copies being requested is
more than two (2).
289
4. Mailing of Official Document
Centralized mailing of documents is observed in the Central office for efficient control and dispatch of documents.
Classification Simple
Type of Transaction G2G- Government to Government
Who may avail: BFAR Division, Units, Sections
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive request and Administrative staff
Request for Postal record in the logbook BFAR-Records Section
Service Form together Ground Floor Main
with the document for None 5 Minutes Building, Fisheries
mailing
Building Complex, BPI
Compound, Visayas
Avenue, Vasra, Q. C.
1.1 Read, release and
photocopy received *10 Minutes
document/s depending on the number Administrative staff
None None
of pages to be reproduced BFAR-Records Section
and number of recipients
290
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.6 Prepare mailing list,
Daily Statement reading Administrative Assistant
Reports of Mail Posted IV, Administrative
None None 5 Minutes
Through Postage Stamp Assistant II
Machine Form BFAR-Records Section
291
5. Releasing of documents through Messengerial Service
Delivery of documents that are urgent in nature and requires immediate action shall be delivered by the designated messenger
within one (1) day from receipt.
ARS-F-02 Form - Delivery Form (1 original copy) BFAR-Records Section/intranet - Ground Floor Main Building,
Fisheries Building Complex, BPI Compound, Visayas Avenue, Vasra,
Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out 1. Receive request and
Administrative staff
delivery form and record in the logbook
BFAR-Records Section
document for delivery
Ground Floor Main
Building, Fisheries
None 5 Minutes
Building Complex, BPI
Compound, Visayas
Avenue, Vasra, Quezon
City
1.1 Read, release and Administrative Officer II,
photocopy received Administrative Officer IV,
None document/s None 10 Minutes Administrative staff
BFAR-Records Section
292
TOTAL None 2 hours 50 minutes
6. Issuance of Certified Photocopy of Fishpond Lease Agreement (FLA), Commercial Fishing Vessel
and Gear Licenses (CFVGL) Records and Approved issuances (FAO, FGMO and FMO)
The issuance of certified photocopy is limited only to the FLA,CFVGL and approved issuances such as Fisheries Administrative
Order, Fisheries General Memorandum Order and Fisheries Memorandum Order deposited at the Records Section. Likewise,
no records shall be certified without securing or retrieval of the original file copy of the same.
Classification Simple
Principal
BFAR Records Section/intranet - Ground Floor Main Building,
1. Request for Certification Form - ARS-F-02 Form (1
Fisheries Building Complex, BPI Compound, Visayas Avenue, Vasra,
original copy)
Quezon City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit filled-out ARS- 1. Receive ARS- F-02
F-02 Form Form Administrative staff
BFAR-Records Section
*Ground Floor Main
Building, Fisheries
Building Complex, BPI
Compound, Visayas
Avenue, Vasra, Q.C.
1.1 Retrieve the record/s
and reproduce according to None 14 minutes
the number of copies Administrative Staff-
none
requested to be certified BFAR Records Section
TOTAL: 15 minutes
293
BFAR - PROPERTY SECTION
1. Issuance of Approved Purchase Order for Commercial Suppliers ensures that only those
complying with BFAR's requirements/specifications are delivered and paid
Type of Transaction G2C- Gov't to Citizen, G2B-Gov't to Business Entity, G2G-Gov't to Gov't
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit to BAC the 1. Receive (PO) Purchase
proposed specifications Order
for the delivery of 10 minutes Property Staff
supplies, materials, and
equipment (Supplier)
2. Submit to BAC 1.1 Stamp PO, log, and
None
approved PO with the assign control number
5 minutes Property Staff
required complete
attachments (BAC)
1.2 Enter in DTS
3 minutes Property Staff
2. Check, scrutinize PO
and encode in database Property Staff
None None 5 minutes
Note: If the PO has
discrepancy, proceed to Property Staff
Step 3. Otherwise, proceed
294
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attach note/checklist to
BAC/end-user for
None compliance None 3 minutes Property Staff
4. Contact/ Coordinate
supplier to accept
None None 10 minutes Property Staff
PO/contract
None
5.1 Forward copy to COA
1 day Property Staff
295
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
14. Release ICS/PAR
None copies None 3 minutes Property Staff
296
2. Stability, orderliness, proper stacking of supplies, materials, and equipment ensures protection
against theft, fire, deterioration, and are readily accessible to requesting offices
Office or Division BFAR-ADMIN-Property Section
Classification Simple
Type of Transaction G2G - Gov't to Gov't
Who may avail: BFAR Employees
1. PPMP/APP Bids and Awards Committee (BAC), 2nd Flr, Fisheries Main Bldg.,
2. Purchase Request (PR) BPI Compound
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Prepare PR based on 1. Receive approved PR
None 3 minutes
approved PPMP
2. Check availability at
PhilGEPS
Note: If available,
proceed to 2.2.
Otherwise, proceed to
Step 7 Admin. Aide VI/Admin.
2.1 Prepare RIS; request Asst. IV
None None 10 minutes
employee to sign
'Requested by' portion
2.2 Review and verify RIS;
fill up details, place initial
on 'Approved by' portion,
and record
3. Sign 'Approved by'
None portion None 3 minutes Property Officer
297
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3 Receive certificate; 8. Issue signed certificate Admin. Aide VI/Admin.
purchase from other to employee and record Asst. IV
source None 3 minutes
Total: 34 minutes
298
3. Purchase, storage, and issuance of common-use supplies and materials from DBM-Procurement
Service ensures compliance to RA 9184, also known as the Government Procurement Reform Act.
1. PPMP/APP Bids and Awards Committee (BAC), 2nd Flr, Fisheries Main Bldg.,
2. Purchase Request (PR) BPI Compound, Visayas Ave., Q.C.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Prepare PR based on 1. Receive approved PR
approved PPMP
Note: If supplies are
available at DBM-PS, None 3 minutes
proceed to Step 5.
Otherwise, proceed to
Step 2
2. Prepare Certificate of
Admin. Aide VI/Admin.
None Non-Availability of Supplies None 3 minutes Asst. IV
(CNAS)
2. Receive CNAS 3. Release original CNAS
None 3 minutes
5. Prepare Agency
None None 3 minutes
Purchase Request
6. Sign APR
None None 3 minutes Property Officer
299
10. Receive supplies from
PS Admin. Aide VI/Admin.
1 hour
Asst. IV
4. The issuance of the Waste Material Report ensures that all waste materials previously taken up in the books of
accounts as assets or in the custody of the accountable officer are reported so that they may be properly disposed of
and derecognized from the books.
Office or Division: BFAR-ADMIN-Property Section
Classification: Simple
Type of Transaction: G2G - Gov't to Gov't
Who may avail: BFAR Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Filled-up and approved Waste Material Report
(WMR) BFAR- Property Section, 2nd Flr., Fisheries Annex Bldg., BPI
Compound, Visayas Ave., Q.C.
2. Photocopy of PAR/ICS
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit WMR with 1. Receive items, check
attached PAR/ICS for the correctness of article and 30 minutes
Turn-over unserviceable specifications
Admin. Aide VI/Admin.
supplies and materials; None
1.1 Secure copy of WMR 3 minutes Asst. IV
300
5. The issuance of Clearance from Property Accountability/ies ensures compliance to COA Circular No. 92-391 which
requires the settlement of and clearance from accountabilities of accountable officer prior to transfer, retiretirement, or
acceptance of resignation.
Office or Division: BFAR-ADMIN-Property Section
Classification: Simple
Type of Transaction: G2G - Gov't to Gov't
Who may avail: BFAR Employees
4. Countersign the
None clearance form None 3 minutes Admin. Asst. IV/V
301
6. The issuance of Property Acknowledgment Receipt (PAR) for Newly-Acquired Property, Plant, and
Equipment (PPE) ensures that accountability, responsibility, and liability of accountable or
responsible officers shall be established which may arise from loss, misuse, damage, or
deterioration of government property due to fault or negligence in safekeeping.
4. Warranty Certificate
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit documents 1. Receive the
documentary requirements None
Total: 12 minutes
302
7. The issuance of Property Acknowledgment Receipt (PAR) for Transferred PPE ensures that the
receiving employee shall be made accountable, responsible, and liable for the subsequent loss,
misuse, damage, or deterioration of government property while the previous accountable employee
shall be freed from such.
Office or Division: BFAR-ADMIN-Property Section
Classification: Simple
Type of Transaction: G2G - Gov't to Gov't
Who may avail: BFAR Employees
1. Old Property Acknowledgment Receipt (PAR) BFAR- Property Section, 2nd Flr., Fisheries Annex Bldg., BPI
signed by original end-user Compound, Visayas Ave., Q.C.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit photocopy of 1. Receive the
PAR signed by original documentary requirements
None
end-user
4. Encode information in
Admin. Assistant IV/Sr.
None the database None 5 minutes
Admin. Assistant
5. Sign 'Received from'
None portion of PAR None 3 minutes Property Officer
Total: 16 minutes
303
8. The issuance of Inventory Custodian Slip (ICS) for Newly-Acquired and Transferred Inventories ensures
accountability of end-users over the issued tangible items.
Classification: Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit documents 1. Receive the
documentary requirements None
4. Encode information in
the database Admin. Assistant IV/Sr.
None None 5 minutes
Admin. Assistant
Total: 18 minutes
304
9. The issuance of Request for Dropping from Books of Account Due to Loss of Property ensures that lost properties
will no longer be recorded/dropped in the PPE account
Classification: Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1 Submit approved 1. Receive the
request for relief from documentary requirements
accountability together None
with supporting
documents
2. Prepare the request for 10 minutes Admin. Asst. V
dropping
None None
Total: 23 minutes
305
10. The issuance of Request for Dropping from Books of Account Due to Transfer of Property ensures that the
property is duly recognized in the books of the receiving entity while derecognized in that of the granting entity.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit approved 1. Receive the
Property Transfer documentary requirements
None
Receipt (PTR)
Admin. Asst. V
7. File original copy
None None 2 minutes
Total: 23 minutes
306
11. The issuance of the Request for Booking to Books of Account Due to Donation or Transfer by another entity (BFAR
as the recipient) ensures that the property is duly received by BFAR and that an accountable officer has been
identified.
Classification: Simple
Type of Transaction: G2G - Gov't to Gov't
Who may avail: BFAR Employees
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit photocopy of 1. Receive the
PAR and Deed of documentary requirements
Donation (If donated None
property)
3 minutes
1.1 Log and assign control
number Admin. Asst. V
None None
3. Encode information in
None the database None 5 minutes Sr. Admin. Assistant
Admin. Assistant I
5.1 Release signed request
to Accounting Section
None None 3 minutes
Total: 24 minutes
307
12. The issuance of Gate Pass for Bringing Out Property ensures that the property is properly tracked thus preventing
difficulty in tracking its location, or even loss
Classification: Simple
Type of Transaction: G2G - Gov't to Gov't
Who may avail: BFAR Employees
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Secure gate pass form 1. Receive filled up form
None 3 minutes
Admin. Aide VI/Admin.
None 2. Check completeness and Asst. IV
accuracy of details None 3 minutes
Total: 13 minutes
308
BFAR - GENERAL SERVICE SECTION (GSS)
1. Maintenance and Repair of Vehicles
The General Services Section ensures that all vehicles are properly maintained and in good roadworthy condition not only for
safety, but also to avoid unexpected breakdowns and repair during travel time. As such, periodic and preventive maintenance
are implemented/observed.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.Submit accomplished 1. Receive duly
request form for vehicle accomplished request form Procurement Officer
repair/maintenance for repair/maintenance BFAR-General Services
None 1 Minute
Section(1st Flr., FBC
Annex Bldg.)
1.2 Conduct
initials/preliminary
inspection and determine Inspector and
the scope of work/damage Maintenace Personnel
None to be undertaken and parts None 8 Hours BFAR-General Services
to be replaced after the Section(1st Flr., FBC
initial diagnosis/check-up Annex Bldg.)
vehicle/s
309
2. Maintenance of Utilities and Equipment
The General Services Section ensures that utilities and equipment are always in good order and functional hence regular
monitoring and maintenance is being observed.
Classification Simple
Type of Transaction G2G-Government to Government
Who may avail: BFAR Employees
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Inform/Report to the 1. Receive the
GSS through telephone report/information and
call, verbal/letter request record the same in the Administrative
on the identified request form Assistant
equipment to be repair BFAR-General Services
None 1 Minute
like aircon, ligthnings, Section (1st Flr., FBC
cabinets/chairs, etc. Annex Bldg.)(1st Flr.,
FBC Annex Bldg.)
310
3. Processing of Payment for Utilities/Fuel Consumption
The General Services Section assists in the processing of payment of utilities such as electric bill, waterbill and telephone bills
and fuel consumption.
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.Submit Billing 1. Receive original copy of Administrative
Statement, Invoice billing statement due for Assistant
Receipt and other related payment None 1 Minute BFAR-General Services
documents due for Section (1st Flr., FBC
payment Annex Bldg.)
1.1 Check/Verify/ Review
and prepare payment with
the necessary document Administrative
attached for payment,sign Assistant
None or affix initials on the None 15 Minutes BFAR-General Services
corresponding documents/ Section (1st Flr., FBC
attachments Annex Bldg.)
311
4. Provision of Accommodation at BFAR Dormitory
BFAR Central Office has a dormitory for temporary accommodation of its personnel from field offices who have to attend to
official business at the Central Office.
Classification Simple
Who may avail: BFAR Employees, Regional Field Offices and Natonal Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request 1. Receive letter request
and accomplished and accomplished Dormitory
reservation form reservation form Aide/AdministrativeAide
None 1 Minute BFAR-General Services
Section(1st Flr., FBC
Annex Bldg.)
312
5. Vehicle Dispatching
Proper dispatching of vehicles in response to requests of operating units is done through effective scheduling of drivers and
vehicles, use of trip tickets and regular monitoring of vehicle utilization.
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.Submit the 1.Receive request form
Dispatching Officer
accomplished request and/or approved Travel
BFAR-General Services
form and photocopy of Order Authority None 1 Minute
Section (1st Flr., FBC
approved travel authority
Annex Bldg.)
to the GSS
1.1 Approve the request, if
the request is denied we
will inform/notify the
requested party in these Officer-in-Charge BFAR-
matter. And their request General Services Section
None None 5 Minutes
form marks no service (1st Flr., FBC Annex
vehicle available then, give Bldg.)
a certification in case they
need it.
1.2 Assign vehicle and
inform the driver on the Dispatcher/
schedule of travel. Administrative Assistant
None None 5 Minutes BFAR-General Services
Section (1st Flr., FBC
Annex Bldg.)
313
BFAR - CASHIER SECTION
Classification Simple
1. Order of Payment BFAR FMD-Accounting Section, 4th Flr., Fisheries Bldg., BPI
Compound, Visayas Avenue, Q.C.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Order of Receive and accept
Administrative Assistant
Payment and Pay the payment based on the
– Cashier Section
required fees Order of payment
4th floor, Fisheries
Building Complex,
None 2 Minutes Bureau of Plant Industry
Compound,
Visayas Ave., Diliman,
Quezon City
TOTAL: 3 minutes
314
2. Issuance of Check Re: Payment for External Providers
All payment disbursement for External Providers that cannot be accommodate by LDDAP-ADA will be paid
through checks.
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Prepare Check and Administrative Assistant
Advice of Checks Issued – Cashier Section
4th floor, Fisheries
Building Complex,
None None 30 Minutes Bureau of Plant Industry
Compound,
Visayas Ave., Diliman,
Quezon City
2. Forward to the office Authorized Signatory
concerned and to the 3rd floor, Fisheries
Authorized Signatory Building Complex,
Bureau of Plant Industry
None None 30 minutes
Compound,
Visayas Ave., Diliman,
Quezon City
TOTAL: 3 hours
315
3. Releasing of Checks
Classification Simple
Type of Transaction G2G (Government to Government); G2B (Government to Business Entity)
Who may avail: Internal and External Clients
TOTAL: 13 minutes
316
4. Payment of Salary for Permanent Employees and other remuneration.
Office or Division BFAR-Administrative Division - Cashier Section
Classification Simple
Type of Transaction G2G (Government to Government)
Who may avail: BFAR Permanent Employees
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Prepare the List of Due
Administrative Assistant
and Demandable Accounts
– Cashier Section
Payable - Advice to Debit
4th floor, Fisheries
Accounts (LDDAP-ADA)
Building Complex,
None None 30 Minutes Bureau of Plant Industry
Compound,
Visayas Ave., Diliman,
Quezon City
4. Payment of Salary to
respective personnel by Land Bank of the
None crediting to their account None 6 hours, 30 minutes Philippines – Quezon
City Circle Branch
TOTAL: 8 hours
317
5. Payment of Salary for Contract Of Service Personnel
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Encode JO Salary thru Administrative Assistant
LBP we-access – Cashier Section
4th floor, Fisheries
Building Complex,
None None 5 Minutes Bureau of Plant Industry
Compound,
Visayas Ave., Diliman,
Quezon City
2. Sign Payroll Register by Authorized Signatory
Authorized Signatory 3rd floor, Fisheries
Building Complex,
Bureau of Plant Industry
None None 30 minutes
Compound,
Visayas Ave., Diliman,
Quezon City
4. Payment of Salary to
Land Bank of the
respective personnel by
None None 10 Minutes Philippines – Quezon
crediting to their account
City Circle Branch
318
BFAR - FINANCE AND MANAGEMENT DIVISION (FMD)
Classification Simple
Who may avail: Government officials, employees and other government agencies (Regional Offices)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit the request 1. Receives request letter Receiving/ Releasing
letter from Regional Offices None 2 Minutes Officer
BFAR-FMD Office
Chief Accountant /
3. Signs the Notice of
None None 2 Minutes Accountant II
Transfer Allocation (NTA).
BFAR-FMD Office
Chief Accountant /
4. Initials on the Head of
None None 2 Minutes Accountant II
Agency
BFAR-FMD Office
Chief Accountant /
5. Approves the Notice of
None None 2 Minutes Accountant II
Transfer Allocation (NTA).
BFAR-FMD Office
2. Receive/Retrieve
through their email 6. Send copies of the
Notice of Transfer Accounting Staff
None 2 Minutes
Allocation (NTA) to the BFAR-FMD Office
Regional Offices
319
2. Recognition of Obligations
Who may avail: Government officials, employees and other government agencies
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. At least two (2) copies of ORS FMD- Budget Section, 4th Flr., Fisheries Bldg., BPI Compound
FMD- Accounting, 4th Flr., Fisheries Bldg., or Property Section, 1st
2. Disbursement Voucher (DV)
Flr., Fisheries Annex Bldg., BPI Compound
Bids and Awards Committee (BAC), 2nd Flr., Fisheries Bldg., BPI
3. Signed PO/JO/Contract
Cmpnd
4. Other Supporting documents attached to DV
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit to
receiving/Releasing
1. Receives the ORS, duly
signed by the Head of the
Requesting Office,
including copies of
Receiving/ Releasing
DV/Payroll, Contract/PO
None 2 Minutes Officer
and other SDs from
BFAR-FMD Office
office/personnel concerned.
Enters in the DTS the
details. Forwards these to
the Accounting Section.
2. Reviews the
completeness and propriety
Accounting Staff
None of the documents None 6 Minutes
BFAR-FMD Office
320
3. Issuance of Order of Payment for Collections and Deposits
Classification Simple
Type of Transaction G2C- Government to Citizen; G2B Government to Business Entity
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
321
4. Transfer of Allotment to Regional Offices (Advice of Sub-Allotment)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit the request 1. Receives request letter
letter to the from Regional Offices Receiving/ Releasing
receiving/releasing officer None 2 Minutes Officer BFAR-FMD
Office
2. Preparation of Advice of
Sub-Allotment (ASA) for
Signature and Approval of
Chief Accountant /
the Head of
None None 10 Minutes Accountant II
Agency/Authorized
BFAR-FMD Office
Representative
Chief Accountant /
4. Sign the Advice of Sub-
None None 2 Minutes Accountant II
Allotment (ASA)
BFAR-FMD Office
322
5. Issuance of Certificate of Payment for Remittances
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
Chief Accountant /
2. Prepares Certificate of
None None 3 Minutes Accountant II
Payment of Remittance
BFAR-FMD Office
Chief Accountant /
3. Signs the Certificate of
None None 2 Minutes Accountant II
Payment of Remittance
BFAR-FMD Office
323
BFAR - FISHERIES PLANNING & ECONOMIC DIVISION (FPED)
Who may avail: (External) Government Agencies; Local Government Units (LGUs)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Request the data 1. Issue memorandum to
through filing of letter of Regional Directors on the
request stating the timeline and coordinate
purpose submission of Physical and
Financial Accomplishments
with List of Beneficiaries
among others and FPED FPED Staff
staff shall evaluate, None 3 days FPED Staff
analyze, consolidate and FPED Staff, OIC
review submitted
accomplishments together
with FPED the Chief of
FPED
2.Refer back to
concerned Regional Focal
Person for additional data
and/or clarification and FPED Staff, OIC
None submit to Assistant Director 1 day BFAR Director/Asst.
or BFAR Director for Director
information and reference
324
2. Provision of Technical Assistance to Walk-in Clients and Telephone Inquiries
The BFAR provides technical information among various clients and stakeholders including agencies at national, regional and
local levels, as well as for public needs in fisheries data and information. The information includes fisheries plans, programs and
activities, profiles and other relevant issues and concerns.
325
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTIONS PROCESSING TIME
PAID RESPONSIBLE
326
3. Evaluation, Analysis and Consolidation of BFAR Accomplishments
Upon approval of the PAPs according the GAA, the BFAR evaluates and analyze the status of implementation of its plans, and
programs. The PMES constantly monitors the status the BFAR accomplishment through its monitoring and evaluation
mechanism. The BFAR Regional Offices, Central Office Divisions and Units and submitting the Form B and eventually
consolidated, evaluated and analyzed for transmittal to Oversight Committees from the Department of Agriculture, Department
of Budget and Management, NEDA and other concerned Agencies
BFAR-Fisheries Planning and Economic Division (FPED)- Program Monitoring and Evaluation
Office or Division
Section
327
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6.Refer Back to FPED for
finalization Bureau Director
None None 1 day
Asst. Director
328
4. Gathering, Preparation and Processing of Fisheries Data/Statistics
Timely fisheries data and statistics are regularly collected through various sources such as the Philippine Statistics Authority.
The data are being processed in order to be transformed in useful fisheries information, eventually packaged as the annual
Fisheries Profile publication.
Who may avail: (Internal) All Researchers, Students and other Clients; BFAR Management, Divisions/Units
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.Process or compute
gathered data then Provide
appropriate charts/graphs
of necessary and print and
submit copies to the
Division Chiefs for
None information and appropriate None 15 days FPED Staff
action
329
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
330
5. Receiving, Recording, Processing and Sending-Out of Travel Orders, Purchase Requests and other
Documents
The travel orders, purchase requests and other documents are being received recorded, reviewed and processed to ensure that
the activities and project are implemented in line with the submitted Project and Activity Proposals for initial by the OIC and
Chief, FPED prior to transmittal to the Finance and Management Division and approval by the ADAS and Director.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit 1.Receipt of Travel
letter/memorandum / Order/Purchase
endorsement/notice of Request/Authority to
Meeting from BFAR RFO Conduct/Transfer of
and other government Funds/Authority to Hire
agencies, partner Laborer from National
institutions and Technology Centers and
organizations BFAR Divisions, Receive
Directors Office
and record in the Document
Receiving Officer
Tracking System (DTS) None 1 day
FPED Receiving Staff
before forwarding to the
FPED OIC
Division Chief and Refer to
Concerned FPED Staff/s
for review and appropriate
action
2.Prepare response to
Letter/Memorandum/Endor
sement/ Notice of Meeting
for initial of the Division
Chief and return to
Concerned Office if there
are inquiries / corrections
on the document, OR FPED Staff
2 days
FPED Staff
331
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Initial for
Letter/Memorandum/Endor
sement/Notice of Meeting
upon initial of the Division
Chief the said documents
will be forwarded to the FPED admin/Receiving
Office of the Director for Officer
None 1 day
signature and for the Travel FPED admin/Receiving
Order and it will be Officer
forwarded to the Finance
Division for earmark.
BFAR Divisions
5 days
332
6. Procurement Requests (PR) Evaluation
The purchase requests which are being evaluated prior to procurement and implementation of the activities of the Division and
Units within the Central Office. The FPED Focal Persons are ensuring that the procurement requests are aligned in the
submitted project proposals including the Project Procurement and Management Plan for the current year.
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Send procurement 1.Evaluate PR then Refer
Division/Units/Centers
requests (PR) for it back to proponents if
PMES Staff, PMES
evaluation there are corrections and
1 day Head, OIC, FPED
clarification.
PMES Staff, PMES
Head, OIC, FPED
2. Receive by the 2.To review the additional
proponent Division for inputs and comments and
additional information and there no clarification and
requirements corrections of the PMES None
Head the said documents PMES Staff, PMES
shall be submitted to the Head, OIC, FPED
Division Chief for signature PMES Staff, PMES
then endorse initialed PRs Head, OIC, FPED
to Finance Division PMES Staff, PMES
Head, OIC, FPED
1 day
333
FPED - FISHERIES INFORMATION MANAGEMENT SECTION (FIMS)
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit all necessary 1. Receive documents,
documents to support the record, and attached
request for assistance. routing slip for action and
updating on the DTS and none 5 minutes Secretariat
incoming logbook
334
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
335
BIDS AND AWARDS COMMITTEE (BAC)
A. EXTERNAL SERVICES:
1. Procurement under Public Bidding for Goods
Purchase Requests (PR) with an Approved Budget of the Contract (ABC) amounting to Php 1 Million and above.
The End-user unit or the duly authorized official or personnel shall submit an approved PR together with the required
attachments to the Bids and Awards Committee (BAC) relative to the goods and services to be procured.
1. Invitation to Bid and Bidding Documents BFAR- Bids and Awards Committee (BAC) Office
2. Supplemental bid bulletin (if any) BFAR- Bids and Awards Committee (BAC) Office
3. Request Form for Payment, if applicable BFAR- Bids and Awards Committee (BAC) Office
4. Order of Payment, if applicable BFAR- Accounting Section
8. Notice of Award BFAR- Bids and Awards Committee (BAC) Office and Bidder/s
10. Contract Agreement BFAR- Bids and Awards Committee (BAC) Office and Bidder/s
11. Notice to Proceed BFAR- Bids and Awards Committee (BAC) Office and Bidder/s
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Prepare and forward
through email the Pre-
negotiation Notice of BAC, End-user, TWG
None Meeting to the BAC, End- none 30 minutes and BAC Secretariat
user and Technical (BFAR office)
Working Group (TWG).
336
1.1. Schedule and invite the
BAC, End-user and
Technical Working Group BAC, End-user, TWG
None (TWG) to the Pre- none 30 minutes
and BAC Secretariat
negotiation conference. 2nd Flr., Fisheries Bldg.
Complex, BPI
1.2.Conduct scheduled Pre- Compound, Brgy. Vasra,
negotiation conference. Visayas Ave., Quezon
None none 1 hour City
337
3. Send additional 3. Entertain/receive written
inquiry/clarificatory request for clarifications on
question/ request within any part of the Bidding
three (3) calendar days Documents within three (3)
BAC Secretariat
after Pre-Bid Conference calendar days after Pre-Bid
2nd Flr., Fisheries Bldg.,
to the email address of Conference and forward to
Complex, BPI
the BFAR BAC the End-user. none 5 minutes
Compound, Brgy. Vasra,
(bac.eps@bfar.da.gov.ph *2016 Revised IRR of RA
Visayas Ave., Quezon
) 9184 (updated as of 31
City
December 2021, Section
22.5.1
338
5.3. Present the O.R. to 5.3. Receive and
BAC Office or email the photocopy the Original
scan copy/picture to the Receipt (O.R.)/
email address of the acknowledge receipt of the
none 5 minutes
BFAR BAC email containing the scan
(bac.eps@bfar.da.gov.ph copy/picture of the the
). Original Receipt from the
interested Bidder.
6. Submit sealed Bid 6. Receive sealed Bid
envelope containing one envelope from the
(1) original and two (2) Interested Bidder/s and
printed copies of the first email the Bid Opening
(Eligibility and Technical Zoom link to the bidder.
documents) and second
(Financial documents)
components of its bid, for
manually-filed bid
submission. For e-
submission of bids,
none 5 minutes BAC Secretariat
submit to BAC Google
BFAR BAC office 2nd
Form via BFAR BAC
Flr., Fisheries Bldg.,
Online Bidding Procedure
Complex, BPI
that can be seen in the
Compound, Brgy. Vasra,
latter part of the Bidding
Visayas Ave., Quezon
document.
City
Receive the Bid Opening
Zoom link.
339
8.1. Conduct Bid Evaluation
and prepare Bid Evaluation
report, Summary Result of
Eligibility Check Screening,
Abstract of Bids and Notice
to Lowest/Single Calculated
bidder to be signed by the
BAC members, BAC TWG BAC members
and End-user within seven BAC Secretariat
None (7) calendar days from the none 7 calendar days BFAR BAC office BFAR
deadline for receipt of TWG
proposals. BFAR End-user
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
32.4
341
None none 15 calendar days
342
11.6. Prepare Contract and
Notice to Proceed (NTP) to
be initialed by the BAC
Chairperson, BAC Vice-
Chairperson, Head BAC
None Secretariat and signed by none 2 calendar days
the Director, End-user and
one witness (End-user's
authorized representative).
none 5 minutes
BAC Secretariat
BFAR BAC office 2nd
Flr., Fisheries Bldg.,
16. Submit notarized 11.8. Receive notarized Complex, BPI
Contract (2 original Contract (2 original copies) Compound, Brgy. Vasra,
copies) from the successful bidder. Visayas Ave., Quezon
*Successful bidder shall City
enter into contract within
the same ten (10) day
period provided that all
the documentary none 3 minutes
requirements are
complied with.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.2.2
343
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and Regulations
* pg. 54, Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1 letter (a)
*pg.55, Rule VII, Section 22 Pre-Bid Conference, Sub-section 22.2
*pg. 56, Rule VII, Section 22.5 Supplemental/Bid Bulletins, Sub-section 22.5.1
*pg.56, Rule VII, Section 22.5 Supplemental/Bid Bulletins, Sub-section 22.5.2
*pg. 76, Rule IX, Section 32 Bid Evaluation for the Procurement of Goods and Infrastructure Projects, Sub-section 32.4
*Ipg.79 Rule X, Section 34 Objective and Process of Post-Qualification,34.2
*pg. 82, Rule X, Section 34 Objective and Process of Post-Qualification,34.8
*pg.84, Rule XI , Section 37.2 Contract Signing, Sub-section 37.1.2 to 37.1.3
*pg. 85, Rule XI, Section 37.2 Contract Signing, Sub-section 37.2.1
*pg. 85, Rule XI, Section 37.2 Contract Signing, Sub-section 37.2.2
*pg.86, Rule XI, Section 37.4 Notice to Proceed, Sub-section 37.4.1
The End-user unit or the duly authorized official or personnel shall submit an approved PR together with the required
attachments to the Bids and Awards Committee (BAC) relative to the goods and services to be procured.
1. Invitation to Bid and Bidding Documents BFAR- Bids and Awards Committee (BAC) Office
2. Supplemental bid bulletin (if any) BFAR- Bids and Awards Committee (BAC) Office
3. Request Form for Payment, if applicable BFAR- Bids and Awards Committee (BAC) Office
4. Order of Payment, if applicable BFAR- Accounting Section
5. Official Receipt for Bidding Documents, if applicable BFAR- Cashier Section
344
FOR INFRASTRUCTURE
I. TECHNICAL COMPONENT
Class “A” Documents
Legal Documents
⬜(a) Valid PhilGEPS Registration Certificate (Platinum
Membership) (all pages) in accordance with Section
8.5.2 of the IRR; Technical Documents
⬜(b) Statement of the prospective bidder of all its
ongoing government and private contracts, including
contracts awarded but not yet started, if any, whether
similar or not similar in nature and complexity to the
contract to be bid; and
⬜(c) Statement of the bidder’s Single Largest
Completed Contract (SLCC) similar to the contract to
be bid, except under conditions provided under the
rules; and
⬜(d) Special PCAB License in case of Joint Ventures;
and registration for the type and cost of the contract to
be bid; and
⬜(e) Original copy of Bid Security. If in the form of a
Surety Bond, submit also a certification issued by the
⬜(f) Project Requirements, which shall include the
following:
i. Organizational chart for the contract to be bid;
ii. List of contractor’s key personnel to be
assigned to the contract to be bid, with their complete
qualification and experience data;
iii. List of contractor’s major equipment units,
which are owned, leased, and/or under purchase
agreements, supported by proof of ownership or
Bidder/s
certification of availability of equipment from the
equipment lessor/vendor for the duration of the
project, as the case may be;
iv. Construction Schedule and S-curve
v. Manpower Schedule
vi. Construction Method g. Equipment Utilization
Schedule
vii. Pert-CPM
viii. Construction Safety and health program
approved by the DOLE
⬜(g) Original duly signed Omnibus Sworn Statement
(OSS);
or
duly notarized statements from all the potential joint
venture partners stating that they will enter into and
abide by the provisions of the JVA in the instance that
the bid is successful.
II. FINANCIAL COMPONENT ENVELOPE
⬜(j) Original of duly signed and accomplished Financial
Bid Form; and
Other documentary requirements under RA No.
9184
⬜(k) Original of duly signed Bid Prices in the Bill of
Quantities; and
⬜(l) Duly accomplished Detailed Estimates Form,
including a summary sheet indicating the unit prices of
construction materials, labor rates, and equipment
rentals used in coming up with the Bid; and
⬜(m) Cash Flow by Quarter.
345
7. Post-qualification documents Bidder/s
8. Notice of Award BFAR- Bids and Awards Committee (BAC) Office and Bidder/s
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Prepare and forward
through email the Pre-
negotiation Notice of BAC, End-user, TWG
None Meeting to the BAC, End- none 30 minutes and BAC Secretariat
user and Technical BFAR office
Working Group (TWG).
346
BAC Secretariat
BFAR BAC office
2. Attend the Pre-Bid 5. Conduct Pre-Bid 2nd Flr., Fisheries Bldg.,
conference. Conference with BAC Complex, BPI
members, BFAR End-user, Compound, Brgy. Vasra,
BFAR TWG and Observers Visayas Ave., Quezon
(BFAR COA, PCCI and City
NAPC). (Not earlier than
seven (7) calendar days
from advertisement/posting
and at least twelve (12) none 1 hour
calendar days before the
deadline for the submission
and receipt of the bids.)
*2016 Revised IRR of RA 9184
(updated as of 31 December
2021, Section 22.2
3.1. Prepare
Supplemental/Bid Bulletin
for approval of the BAC none 2 hours
members and End-user, if
any.
5. Notice/Receive the 4. Post the
Supplemental/Bid Bulletin Supplemental/Bid Bulletin
in PhilGEPS and BFAR
website, and conspicuous
place at the BFAR
premises at least seven (7)
calendar days before the BAC Secretariat
deadline for the submission BFAR BAC office 2nd
and receipt of the bids. Flr., Fisheries Bldg.,
none 1 hour
Email the same to the email Complex, BPI
address of the bidder/s who Compound, Brgy. Vasra,
bought the Bidding Visayas Ave., Quezon
Document. City
*2016 Revised IRR of RA 9184
(updated as of 31 December
2021), Section 22.5.2
347
5.1. Proceed to Finance 5.1. Accounting Section to
Division located at 4/F, Issue Order of payment. BFAR Accounting
BFAR Building, Quezon None 5 minutes
Section
City to secure Order of
payment.
5.2. Proceed to Cashier 5.2. Cashier Section to
Section located at 4/F, receive payment and issue BFAR Cashier Section
BFAR Building, Quezon an Official Receipt (O.R.) 4th Flr., Fisheries Bldg.,
City to pay bidding Complex, BPI
None 5 minutes
documents and secure Compound, Brgy. Vasra,
Official Receipt (O.R.) Visayas Ave., Quezon
City
348
8.1. Conduct Bid Evaluation
and prepare Bid Evaluation
report, Summary Result of
Eligibility Check Screening,
Abstract of Bids and Notice
to Lowest/Single Calculated
bidder to be signed by the
BAC members, BAC TWG BAC members
and End-user within seven BAC Secretariat
None (7) calendar days from the none 7 calendar days BFAR BAC office
deadline for receipt of BFAR TWG
proposals. BFAR End-user
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
32.4
349
10.2. Conduct Post
Qualification to the
LCB/HRB.
*If the Lowest Calculated
Bidder failed the criteria for
post-qualification, BAC
shall immediately issue
Notice of Post-
disqualification to be signed
by the BAC Chairperson/his
duly authorized
BAC Chairperson or his
representative. Immediately
duly authorized
after, the BAC will notify the
represenattive
None bidder in writing of its post- none 7 calendar days
BAC Secretariat
disqualification and
BFAR BAC office
grounds for it. Thereafter,
BFAR TWG
the BAC shall conduct
same post-qualification
process on the second
Lowest Calculated Bidder.
** The BAC shall be given
the same fresh period to
conduct the post-
qualification of the next
lowest calculated
bid/highest rated bid until a
bidder is post-qualified.
In exceptional cases, may
be extended by BFAR, but
in no case shall the
aggregate period exceed
forty-five (45) calendar
days for Goods and
Infrastructure projects or
thirty (30) calendar days in
Consulting Services.
***it shall be completed in
not more than twelve (12)
calendar days from the
determination of the Lowest
None Calculated Bid
(LCB)/Highest Rated Bid
(HRB). In exceptional
cases, may be extended by
BFAR, but in no case shall
the aggregate period
exceed forty-five (45)
calendar days for Goods
and Infrastructure projects
or thirty (30) calendar days
in Consulting Services.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021, Section
10.3. Receive the Post
BFAR TWG
Qualification report from
None none 5 minutes BAC Secretariat
the Technical Working
BFAR BAC office
Group.
350
11. Prepare the BAC
Resolution declaring the
Lowest Calculated and
Responsive Bidder
(LCRB)/Single Calculated
and Responsive Bidder
(SCRB), Notice of Award
(NOA) to be signed by the
Director.
*Within a period not
exceeding fifteen (15)
calendar days from the
determination by the BAC
of the bidder with the
LCRB, HRRB, SCRB, or
SRRB, and the
recommendation to award
the contract, the Director or
his duly authorized
representative shall
approve/ disapprove the Director
said recommendation. BFAR Director's Office
**In case of approval, BAC members
None none 15 calendar days
immediately issue the NOA BAC Secretariat
to the bidder. BFAR BAC office
***In the event of BFAR End-user
disapproval, BAC will notify
HoPE shall resolve with
finality the said request w/in
seven (7) calendar days
from the filing thereof and
furnish the bidder a copy of
the resolution.
*In no case shall the said
request stay/delay the
bidding process. However,
said request must be first
resolved before any award
is made.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.1.2 and 37.1.3
BAC Secretariat
BFAR BAC office
2nd Flr., Fisheries Bldg.,
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
351
City
13. Submit signed NOA(2 11.2 Receive signed NOA
original copies) (2 original copies) from the
**If the LCRB failed to successful bidder.
post Performance
Security within the
prescribed period, the bid
security shall be forfeited
and the BAC shall BAC Secretariat
disqualify the bidder and BFAR BAC office
complete the post- 2nd Flr., Fisheries Bldg.,
qualification process on Complex, BPI
the second LCB. Compound, Brgy. Vasra,
none 3 minutes
*** If the SCRB failed to Visayas Ave., Quezon
post Performance City
Security within the
prescribed period, the bid
security shall be forfeited
and the BAC shall
disqualify the said bidder,
and declare failure of
bidding and conduct a re-
negotiation.
352
16. Submit notarized 11.8. Receive notarized
Contract (2 original Contract (2 original copies)
copies) from the successful bidder.
*Successful bidder shall
enter into contract within BAC Secretariat
the same ten (10) day BFAR BAC office
period provided that all 2nd Flr., Fisheries Bldg.,
the documentary none 3 minutes Complex, BPI
requirements are Compound, Brgy. Vasra,
complied with. Visayas Ave., Quezon
*2016 Revised IRR of RA City
9184 (updated as of 31
December 2021), Section
37.2.2
353
3. Consultanty Services under Public Bidding
Technical Documents
354
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
355
Financial Documents
⬜(g) The prospective bidder’s computation of Net
Financial Contracting Capacity (NFCC); or
A committed Line of Credit from a Universal or
Commercial Bank in lieu of its NFCC computation.
Class “B” Documents
⬜(h) If applicable, a duly signed joint venture
agreement (JVA) in case the joint venture is already in
existence; or
duly notarized statements from all the potential joint
venture partners stating that they will enter into and
abide by the provisions of the JVA in the instance that
the bid is successful.
356
3. Attend the Eligibility 3. Conduct the Eligibility
Check and shortlisting Check and shortlisting
within seven (8) calendar
days from posting of
Advertisement with the
BAC members, BFAR End- BAC Secretariat
None 1 hour
user, BFAR TWG, BFAR BAC office
Observers (BFAR COA, 2nd Flr., Fisheries Bldg.,
PCCI and NAPC) and Complex, BPI
interested bidders Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
3.1 Prepare the Minutes of
Eligibility Check and
shortlisting None
357
BAC Secretariat
(BFAR BAC office)
5.Attend the Pre-Bid 5. Conduct Pre-Bid
Conference Conference with the BAC
members, BFAR End-user,
BFAR TWG, Observers
(BFAR COA, PCCI and
NAPC) and interested
bidders.
*at least twelve (12)
calendar days before the
deadline for the submission
and receipt of the bids but
not earlier than seven (7)
calendar days from the
PhilGEPS and BFAR None 1 hour
website posting of the
Invitation to Bid and
Bidding Documents.
*For complicated contract
or if international BAC Secretariat
participation is needed, at (BFAR BAC office)
least thirty (30) calendar 2nd Flr., Fisheries Bldg.,
days before the deadline Complex, BPI
for the submission and Compound, Brgy. Vasra,
receipt of the bids.In case Visayas Ave., Quezon
of Consulting services, City
from the determination of
shortlisted Consultants.
6. .Send additional 6. Entertain written request
inquiry/clarificatory for clarifications on any part
question/ request to the of the Bidding Documents
email address of the and forward the same to
BFAR BAC the End-user,if any, at least
(bac.eps@bfar.da.gov.ph ten (10) calendar days
) before the deadline for the
none 2 calendar days
submission and receipt of
the bids.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
22.5.1
6.1 Prepare
Supplemental/Bid Bulletin
for approval of the End-
none 2 hours
user and signature of the
BAC Chairperson, if any.
358
7. Notice/Receive the 7. Post the
Supplemental/Bid Bulletin Supplemental/Bid Bulletin
in PhilGEPS and BFAR
website, and conspicuous
place at the BFAR
premises at least seven (7)
calendar days before the
deadline for the submission
and receipt of the bids. BAC Secretariat
Email the same to the email none 1 hour (BFAR BAC office)
address of the bidder/s who BFAR FIMS
bought the Bidding
Document.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
22.5.2
359
11. Return to BAC office 11. Receive and photocopy
receive bidding the Original Receipt (O.R.)/
documents acknowledge receipt of the
email containing the scan
copy/picture of the the
none 15 minutes
Original Receipt from the
interested Bidder, and
issue bidding documents.
360
13.2 Conduct Bid
Evaluation and prepare Bid
Evaluation report,
Summary Result of
Eligibility Check Screening,
Abstract of Bids and Notice
to Lowest/Single Calculated
bidder to be signed by the
BAC members, BAC TWG
None and End-user within seven none BFAR TWG
(7) calendar days from the
deadline for receipt of
proposals.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
32.4
7 calendar days
13.3 Receive the Bid
Evaluation Report from the BAC Secretariat
None Technical Working Group. none (BFAR BAC office)
BFAR TWG
361
15.1.Prepare Contract and
Notice to Proceed (NTP) to
be initialed by the BAC
Chairperson, BAC Vice-
Chairperson, Head BAC
BAC Secretariat
Secretariat and
None none 5 minutes (BFAR BAC office)
signed/approval by the
BFAR TWG
Director, and one witness
(End-user's authorized
representative).
362
17.1. Prepare the BAC
Resolution declaring the
Lowest Calculated and
Responsive Bidder
(LCRB)/Single Calculated
and Responsive Bidder
(SCRB), Notice of Award
(NOA) to be signed by the
Director.
*Within a period not
exceeding fifteen (15)
calendar days from the
determination by the BAC
None of the bidder with the
LCRB, HRRB, SCRB, or
SRRB, and the
recommendation to award
the contract, the Director or
his duly authorized
representative shall Director
approve/ disapprove the BFAR Director's Office
said recommendation. BAC members
**In case of approval, BAC Secretariat
immediately issue the NOA none
BFAR BAC office
to the bidder.
BFAR End-user
***In the event of
BAC Secretariat
disapproval, BAC will notify
BFAR BAC office
HoPE shall resolve with
finality the said request w/in 15calendar days
seven (7) calendar days
from the filing thereof and
furnish the bidder a copy of
the resolution.
*In no case shall the said
request stay/delay the
bidding process. However,
None said request must be first
resolved before any award
is made.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.1.2 and 37.1.3
363
190. Submit signed
NOA(2 original copies)
**If the LCRB failed to
post Performance
Security within the
prescribed period, the bid
security shall be forfeited
and the BAC shall
disqualify the bidder and BAC Secretariat
complete the post- BFAR BAC office
qualification process on 19. Receive signed NOA 2nd Flr., Fisheries Bldg.,
the second LCB. (2 original copies) from the none 2 minutes Complex, BPI
*** If the SCRB failed to successful bidder. Compound, Brgy. Vasra,
post Performance Visayas Ave., Quezon
Security within the City
prescribed period, the bid
security shall be forfeited
and the BAC shall
disqualify the said bidder,
and declare failure of
bidding and conduct a re-
negotiation.
BAC Secretariat
19.1 Secure Obligation BFAR BAC office
Request to Budget Officer Budget Officer
and Prepare Certificate of BFAR Finance Section
None none 1 calendar
Availability of Funds (CAF) Chief Accountant
to be signed by the Chief BFAR Accounting
Accountant Section
BFAR End-user
BAC Secretariat
BFAR BAC office
2nd Flr., Fisheries Bldg.,
19.2 Receive signed CAF
None None 2 mins Complex, BPI
and OBR
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
20. Submit Performance
Security
*Successful bidder must
post Performance
Security within 10 20. Receive Performance BAC Secretariat
calendar days from Security from the 5 minutes BFAR BAC office
receipt of the NOA. successful bidder. Bidder
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.2.1
364
20.1 Prepare Contract and
Notice to Proceed (NTP) to
be initialed by the BAC
Chairperson, BAC Vice-
Chairperson, Head BAC Secretariat
None Secretariat and signed by none 2 calendar days BAC Secretariat
the Director, End-user and BFAR BAC office
one witness (End-user's
authorized representative).
*Item 22 - pg. 85, Rule XI, Section 37.2 Contract Signing, Sub-section 37.2.1
*Item 23 - pg.86, Rule XI, Section 37.4 Notice to Proceed, Sub-section 37.4.1
365
4. Procurement under Repeat Order
Purchase Requests (PR) the ABC shall not exceed twenty five percent (25%) of the Original ABC.
The End-user unit or the duly authorized official or personnel shall submit an approved PR together with the required
attachments to the Bids and Awards Committee (BAC) relative to the goods and services to be procured.
366
2. Receive NOA (3 2 Issue NOA (3 original
original copies) copies) to the successful
bidder. none 5 minutes
367
2.6. Submit notarized 2.6. Receive notarized
Contract (2 original Contract (2 original copies)
copies) from the successful bidder.
*Successful bidder shall
enter into contract within
the same ten (10) day
period provided that all
the documentary none 3 minutes
requirements are
complied with.
*2016 Revised IRR of RA
9184 (updated as of 31
BAC Secretariat
December 2021), Section
BFAR BAC office
37.2.2
2nd Flr., Fisheries Bldg.,
2.7. Receive NTP (3 2.7. Issue NTP (3 original Complex, BPI
original copies) copies) to the successful Compound, Brgy. Vasra,
bidder within seven (7) Visayas Ave., Quezon
calendar days from the City
approval of the contract.
*2016 Revised IRR of RA none 5 minutes
9184 (updated as of 31
December 2021), Section
37.4.1
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and Regulations
Section 51. Repeat Order
368
5. Procurement under Negotiated Procurement (Two-Failed Biddings)
Purchase Requests (PR) with an Approved Budget of the Contract (ABC) amounting to Php 1 Million and above.
The End-user unit or the duly authorized official or personnel shall submit an approved PR together with the required
attachments to the Bids and Awards Committee (BAC) relative to the goods and services to be procured.
369
12. Performance Bond Bidder/s
13. Notice of Award (NOA) - 3 original copies BFAR- Bids and Awards Committee (BAC) Office and Bidder/s
14. Contract Agreement - 3 original copies BFAR- Bids and Awards Committee (BAC) Office and Bidder/s
15. Notice to Proceed (NTP) - 3 original copies BFAR- Bids and Awards Committee (BAC) Office and Bidder/s
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Notice the 1. Advertise the Invitation to
advertisement from the Bid (ITB) and Bidding
PhilGEPS website, BFAR Document to the PhilGEPS
website and BFAR website, and
(www.bfar.da.gov.ph) conspicuous place at the
and BFAR BAC Bulletin BFAR's premises for 7
board (2F, BAC office, calendar days (starting on
Fisheries Bldg. Complex, date of advertisement). none
Brgy Vasra, Quezon *2016 Revised IRR of RA
City). 9184 (updated as of 31 BAC Secretariat
December 2021), Section BFAR BAC office
21.2.1, (a) 2nd Flr., Fisheries Bldg.,
7 calendar days Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
2. Notice/Receive the 2. Invite at least three (3) City
invite through the email suppliers/contractors/
adresses of the consultants of good
prospective bidders. standing to negotiate the
contract.
none
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Annex
"H", D. Negotiated
Procurement
370
3. Attend the Pre-Bid 3. Conduct Pre-Bid
Conference conducted by Conference with the BAC
the BFAR BAC. members, BFAR End-user,
BFAR TWG, Observers
(BFAR COA, PCCI and
NAPC) and interested
bidders.
*at least twelve (12)
calendar days before the
deadline for the submission
and receipt of the bids but BAC Secretariat
not earlier than seven (7) BFAR BAC office
calendar days from the 2nd Flr., Fisheries Bldg.,
PhilGEPS and BFAR none 1 hour Complex, BPI
website posting of the Compound, Brgy. Vasra,
Invitation to Bid and Visayas Ave., Quezon
Bidding Documents. City
*For complicated contract
or if international
participation is needed, at
least thirty (30) calendar
days before the deadline
for the submission and
receipt of the bids.In case
of Consulting services,
from the determination of
shortlisted Consultants.
4. Send additional 4. Entertain written request
inquiry/clarificatory for clarifications on any part
question/ request to the of the Bidding Documents
email address of the and forward the same to
BFAR BAC the End-user,if any, at least
(bac.eps@bfar.da.gov.ph ten (10) calendar days
) before the deadline for the BAC Secretariat
none 2 calendar days
submission and receipt of BFAR BAC office
the bids. 2nd Flr., Fisheries Bldg.,
*2016 Revised IRR of RA Complex, BPI
9184 (updated as of 31 Compound, Brgy. Vasra,
December 2021), Section Visayas Ave., Quezon
22.5.1 City
4.1. Prepare
Supplemental/Bid Bulletin
for approval of the End-
none 2 hours
user and signature of the
BAC Chairperson, if any.
371
5. Notice/Receive the 5. Post the
Supplemental/Bid Bulletin Supplemental/Bid Bulletin
in PhilGEPS and BFAR
website, and conspicuous
place at the BFAR
premises at least seven (7)
calendar days before the
deadline for the submission
and receipt of the bids. none 1 hour
Email the same to the email
address of the bidder/s who
bought the Bidding
Document.
*2016 Revised IRR of RA
9184 (updated as of 31 BAC Secretariat
December 2021), Section BFAR BAC office
22.5.2 2nd Flr., Fisheries Bldg.,
Complex, BPI
6. Fill-out the Bid Docs 6. Issue Bid Docs Receipt
Compound, Brgy. Vasra,
Receipt Form and the form and Order of Payment
Visayas Ave., Quezon
Order of payment given form for the payment of a
City
by the BFAR BAC office non refundable Bidding
(2F, BAC Office, Document fee.
Fisheries Bldg. Complex, .
BPI Compound, Brgy.
Vasra, Quezon City).
*Bidders who have 5 minutes
already bought the
bidding documents during
the last failed biddings
need not pay the amount
of non refundable bidding
document fee for the
Negotiated Document.
372
7. (a) Proceed to 7. Receive and photocopy
Accounting Section the Original Receipt (O.R.)/
located at 4/F, Fisheries acknowledge receipt of the
Bldg. Complex, BPI email containing the scan
Compound, Brgy. Vasra, copy/picture of the the
Quezon City to get an Original Receipt from the
Accounting Order of interested Bidder.
payment; (b) Go to the
Cashier Section located
at the same floor to pay
the Bidding Document
fee, if applicable.
Afterwards, return to BAC
office located at 2/F none 5 minutes
Fisheries Bldg.
Complex,BPI Compound,
Brgy. Vasra, Quezon City
and present the O.R. or
email the scan
copy/picture of the O.R.
to the email address of
the BFAR BAC
(bac.eps@bfar.da.gov.ph
).
373
9. Conduct of the Bid
Opening with the BAC
members, BFAR End-user,
BFAR TWG, Observers
9. Attend the Bid Opening
(BFAR COA, PCCI and
conducted by the BFAR none 1 hour BAC Secretariat
NAPC) and bidders.
BAC. BFAR BAC office
(1 hour or more depending
2nd Flr., Fisheries Bldg.,
on the number of bidders
Complex, BPI
who participated in the
Compound, Brgy. Vasra,
project)
Visayas Ave., Quezon
City
9.1. Forward the submitted
Bids (copy 1) of the bidders
None to the Technical Working none 15 minutes
Group (TWG) for review,
evaluation and validation.
9.2. Conduct Bid Evaluation
and prepare Bid Evaluation
report within seven (7)
calendar days from the
deadline for receipt of
None none BFAR TWG
proposals.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
32.4 7 calendar days
9.3 Receive the Bid
None Evaluation Report from the none
Technical Working Group.
BAC Secretariat
9.3 Prepare Summary BFAR BAC office
Result of Eligibility Check 2nd Flr., Fisheries Bldg.,
None Screening, Abstract of Bids none
Complex, BPI
as Read and Calculated Compound, Brgy. Vasra,
and Notice to Conduct Post Visayas Ave., Quezon
10. Receive Notice to 10. Email the Notice to City
Conduct Post Conduct Post Qualification
none 2 minutes
Qualification through to the Lowest/Single
email. Calculated bidder.
11. Submit Post
Qualification documents
(3 copies) to the BFAR
BAC. 11. Receive the Post
*Bidder must submit the Qualification documents (3
Post Qualification copies) from the Bidder.
documents within five (5) *Bidder must submit the
calendar days from none 5 minutes BAC Secretariat
Post Qualification
receipt of notice to BFAR BAC office
documents within five (5)
Conduct Post 2nd Flr., Fisheries Bldg.,
calendar days from receipt
Qualification from the Complex, BPI
of the notice from the BAC.
BAC. Compound, Brgy. Vasra,
*2016 Revised IRR of RA Visayas Ave., Quezon
9184 (updated as of 31 City
December 2021)
374
BAC Secretariat
BFAR BAC office
2nd Flr., Fisheries Bldg.,
Complex, BPI
Compound, Brgy. Vasra,
Visayas Ave., Quezon
City
375
11.3. Receive the Post
Qualification report from
None none 5 minutes
the Technical Working
Group.
11.4. Prepare the BAC
Resolution declaring the
Lowest Calculated and
Responsive Bidder
(LCRB)/Single Calculated
and Responsive Bidder
(SCRB) for the approval
and signature of the BAC
members, BFAR End-user
and BFAR Director.
*Within a period not
exceeding fifteen (15)
calendar days from the
None determination by the BAC
of the bidder with the
LCRB, HRRB, SCRB, or
SRRB, and the
recommendation to award
the contract, the Director or
his duly authorized
representative shall
approve/ disapprove the
said recommendation.
**In case of approval,
immediately issue the NOA
to the bidder. none
***In the event of BAC Secretariat
****Disqualified bidder may BFAR BAC office
file a request for 2nd Flr., Fisheries Bldg.,
reconsideration w/in three Complex, BPI
None 7 calendar days
(3) calendar days from Compound, Brgy. Vasra,
receipt of Notice of Visayas Ave., Quezon
Disqualification. City
HoPE shall resolve with
finality the said request w/in
seven (7) calendar days
from the filing thereof and
furnish the bidder a copy of
the resolution.
*In no case shall the said
request stay/delay the
bidding process. However,
None said request must be first
resolved before any award
is made.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.1.2 and 37.1.3
376
11.5. Prepare Notice of
Award (NOA) to be initialed
by the BAC Chairperson,
BAC Vice Chairperson,
none
Head BAC Secretariat and
to be signed by the BFAR
Director.
377
17. Submit Performance 17. Receive Performance
Security to the BFAR Security from the
BAC. successful bidder.
*Successful bidder must
post Performance
Security within 10
none 5 minutes
calendar days from
receipt of the NOA.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.2.1
18. Receive NTP (3 18. Issue NTP (3 copies) to
copies) from BFAR BAC. the successful bidder within
seven (7) calendar days
from the approval of the BAC Secretariat
contract. none 5 minutes BFAR BAC office
*2016 Revised IRR of RA 2nd Flr., Fisheries Bldg.,
9184 (updated as of 31 Complex, BPI
December 2021), Section Compound, Brgy. Vasra,
37.4.1 Visayas Ave., Quezon
19. Submit signed NTP (2 19. Receive signed NTP (2 City
copies) copies) from the successful none 2 minutes
bidder.
20. Scan, organize and file
three (3) sets of Bidding
Documents (1) COA copy,
(2) Finance copy and (3)
None BAC copy. none 2 hours
COA copy - submit to
BFAR COA
Finance copy - submit to
BFAR Property Section
20.1. Scan NOA, Contract,
NTP and BAC Resolution ,
post the same to the
PhilGEPS website and
None email the files to the BFAR none 20 minutes
FIMS for posting of the said
documents to the BFAR
website.
*pg. 76, Rule IX, Section 32 Bid Evaluation for the Procurement of Goods and Infrastructure Projects, Sub-section 32.4
378
PROCUREMENT UNDER PUBLIC BIDDING
A. INTERNAL SERVICES:
The End-user unit or the duly authorized official or personnel shall submit an approved PR together with the required
attachments to the Bids and Awards Committee (BAC) relative to the goods and services to be procured.
Terms of Reference
(TOR)
Authority to Conduct
Procurement Activity for
P.R. with an ABC of 50
Million Above
379
2. Receive the Notice of2. Schedule, prepare and
Meeting for the Pre- forward the Pre-
Procurement through Procurement conference
email and invite throughNotice of Meeting to the none 30 minutes
the Google calendar. BAC, End-user and
Technical Working Group
(TWG) through email.
3. Attend the Pre- 3. Conduct Pre-
Procurement conference. Procurement conference
with the BFAR End-user, none 1 hour
BFAR TWG and BAC
members.
4. Review Bidding 4. Prepare the Invitation to
BAC Secretariat
Documents and Invite Bid and Bidding Documents
Bidders/Suppliers. and advertise to the BFAR BAC office
PhilGEPS, BFAR website,
and conspicuous place at
the BFAR's premises for 7
calendar days starting on
date of advertisement. none 4 hours
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021, Section
21.2.1, (a)
380
6. Respond to the 6. Entertain/receive written
submitted inquiries and request for clarifications on
clarifications of the any part of the Bidding
prospective bidder/s, if Documents within three (3)
any, within three (3) calendar days after Pre-Bid
calendar days. Conference and forward to BAC Secretariat
the End-user. none 5 minutes
BFAR BAC office
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021, Section
22.5.1
381
7.3. Receive the Bid
Evaluation Report from the
None none 2 minutes
Technical Working Group
(TWG).
8. Signed the Abstract of 8. Prepare (1) Summary
Bids as Read and as Result of Eligibility Check
Calculated Screening, (2) Abstract of
Bids as Read and as BAC Secretariat
Calculated and (3) Notice BFAR BAC office
to Conduct Post-
Qualification to the none 1 calendar day
Lowest/Single Calculated
bidder to be signed by the
BAC members and End-
user.
382
***it shall be completed in
not more than twelve (12)
calendar days from the
determination of the Lowest
Calculated Bid
(LCB)/Highest Rated Bid
(HRB). In exceptional
cases, may be extended by
BFAR, but in no case shall
the aggregate period
exceed forty-five (45)
calendar days for Goods BFAR TWG
and Infrastructure projects
or thirty (30) calendar days
in Consulting Services.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021, Section
34.8
383
none 7 calendar days
384
9.5. Receive the signed
None CAF together with the none 5 minutes
signed OBR.
9.6. Sign the Contract 9.6. Prepare Contract and
Agreement and Initial the Notice to Proceed (NTP) to
Notice to Proceed (NTP) be initialed by the BAC
Chairperson, BAC Vice-
Chairperson, Head BAC none 2 calendar days
Secretariat and signed by
the Director, and one
witness of the End-user.
BAC Secretariat
9.7. Issue Contract (3 BFAR BAC office
None copies) to the successful none 5 minutes
bidder.
9.8. Receive notarized
Contract (2 copies) from
the successful bidder.
*Successful bidder shall
enter into contract within
the same ten (10) day
None period provided that all the none 3 minutes
documentary requirements
are complied with.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.2.2
385
9.12. Scan, organize and
file three (3) sets of Bidding
Documents (1) COA copy,
(2) Finance copy and (3)
BAC Secretariat
None BAC copy. none 2 hours
BFAR BAC office
COA copy - submit to
BFAR COA
Finance copy - submit to
BFAR Property Section
9.13. Scan and post NOA,
Contract, NTP and BAC
Resolution at the PhilGEPS
website and email the BAC Secretariat
None none 20 minutes
same to BFAR FIMS for BFAR BAC office
posting of the said
documents to the BFAR
website.
9.14 Acknowledge the
BAC Secretariat
receipt of email. none 5 minutes
BFAR BAC office
28 days, 12
TOTAL hours & 41
minutes
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and Regulations
* pg. 54, Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1 letter (a)
*pg.55, Rule VII, Section 22 Pre-Bid Conference, Sub-section 22.2
*pg. 56, Rule VII, Section 22.5 Supplemental/Bid Bulletins, Sub-section 22.5.1
*pg.56, Rule VII, Section 22.5 Supplemental/Bid Bulletins, Sub-section 22.5.2
*pg. 76, Rule IX, Section 32 Bid Evaluation for the Procurement of Goods and Infrastructure Projects, Sub-section 32.4
*Ipg.79 Rule X, Section 34 Objective and Process of Post-Qualification,34.2
*pg. 82, Rule X, Section 34 Objective and Process of Post-Qualification,34.8
*pg.84, Rule XI , Section 37.2 Contract Signing, Sub-section 37.1.2 to 37.1.3
*pg. 85, Rule XI, Section 37.2 Contract Signing, Sub-section 37.2.1
*pg. 85, Rule XI, Section 37.2 Contract Signing, Sub-section 37.2.2
*pg.86, Rule XI, Section 37.4 Notice to Proceed, Sub-section 37.4.1
386
2. Procurement under Public Bidding for Infrastructure
Purchase Requests (PR) with an Approved Budget of the Contract (ABC) amounting to Php 1 Million and above.
The End-user unit or the duly authorized official or personnel shall submit an approved PR together with the required
attachments to the Bids and Awards Committee (BAC) relative to the goods and services to be procured.
Bill of Quantity
Drawings and Plans
Authority to Conduct
Procurement Activity for
P.R. with an ABC of 50
Million Above
387
2. Receive the Notice of 2. Schedule, prepare and
Meeting for the Pre- forward the Pre-
Procurement through Procurement conference
email and invite through Notice of Meeting to the BAC Secretariat
the Google calendar. BAC, End-user and none 30 minutes
BFAR BAC office
Technical Working Group
(TWG) through email.
388
6. Respond to the 6. Entertain/receive written
submitted inquiries and request for clarifications on
clarifications of the any part of the Bidding
prospective bidder/s, if Documents within three (3)
any, within three (3) calendar days after Pre-Bid BAC Secretariat
calendar days. Conference and forward to none 5 minutes
BFAR BAC office
the End-user.
*2016 Revised IRR of RA 9184
(updated as of 31 December
2021, Section 22.5.1
389
8. Signed the Abstract of 8. Prepare (1) Summary
Bids as Read and as Result of Eligibility Check
Calculated Screening, (2) Abstract of
Bids as Read and as
Calculated and (3) Notice
to Conduct Post- BAC Secretariat
none 1 calendar day
Qualification to the BFAR BAC office
Lowest/Single Calculated
bidder to be signed by the
BAC members and End-
user.
390
8.4. Conduct Post
Qualification to the
LCB/HRB.
*If the Lowest Calculated
Bidder failed the criteria for
post-qualification, BAC
shall immediately issue
Notice of Post-
disqualification to be signed
by the BAC Chairperson/his
duly authorized
representative. Immediately
after, the BAC will notify the
bidder in writing of its post-
disqualification and
grounds for it. Thereafter,
the BAC shall conduct
same post-qualification
process on the second
Lowest Calculated Bidder.
** The BAC shall be given
the same fresh period to
conduct the post-
None qualification of the next none 7 calendar days BFAR TWG
lowest calculated
bid/highest rated bid until a
bidder is post-qualified.
***it shall be completed in
not more than twelve (12)
calendar days from the
determination of the Lowest
Calculated Bid
(LCB)/Highest Rated Bid
(HRB). In exceptional
cases, may be extended by
BFAR, but in no case shall
the aggregate period
exceed forty-five (45)
calendar days for Goods
and Infrastructure projects
or thirty (30) calendar days
in Consulting Services.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021, Section
34.8
391
9. Sign the BAC 9. Prepare the BAC
Resolution Resolution declaring the
Lowest Calculated and
Responsive Bidder
(LCRB)/Single Calculated
and Responsive Bidder
(SCRB) for the approval
and signature of the BAC
members and Director.
*Within a period not
exceeding fifteen (15)
calendar days from the
determination by the BAC
BAC Secretariat
of the bidder with the
BFAR BAC office
LCRB, HRRB, SCRB, or
SRRB, and the
recommendation to award
the contract, the Director or
his duly authorized
representative shall
approve/ disapprove the
said recommendation.
****Disqualified bidder may none 7 calendar days
file a request for
reconsideration w/in three
(3) calendar days from
receipt of Notice of
HoPE shall resolve with
finality the said request w/in
seven (7) calendar days
from the filing thereof and
furnish the bidder a copy of
the resolution.
*In no case shall the said
request stay/delay the
bidding process. However,
None said request must be first
resolved before any award
is made.
*2016 Revised IRR of RA BAC Secretariat
9184 (updated as of 31 BFAR BAC office
December 2021), Section
37.1.2 and 37.1.3
392
9.3. Receive signed NOA
(2 copies) from the
successful bidder.
**If the LCRB failed to post
Performance Security
within the prescribed
period, the bid security
shall be forfeited and the
BAC shall disqualify the
bidder and complete the
post-qualification process
None on the second LCB. none 3 minutes
*** If the SCRB failed to
post Performance Security
within the prescribed
period, the bid security
shall be forfeited and the
BAC shall disqualify the
said bidder, and declare
failure of bidding and
conduct a re-negotiation.
393
9.9. Receive Performance
Security from the
successful bidder.
*Successful bidder must
post Performance Security
within 10 calendar days
None from receipt of the NOA. none 5 minutes
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.2.1
394
*pg. 76, Rule IX, Section 32 Bid Evaluation for the Procurement of Goods and Infrastructure Projects, Sub-section 32.4
*Ipg.79 Rule X, Section 34 Objective and Process of Post-Qualification,34.2
*pg. 82, Rule X, Section 34 Objective and Process of Post-Qualification,34.8
*pg.84, Rule XI , Section 37.2 Contract Signing, Sub-section 37.1.2 to 37.1.3
*pg. 85, Rule XI, Section 37.2 Contract Signing, Sub-section 37.2.1
*pg. 85, Rule XI, Section 37.2 Contract Signing, Sub-section 37.2.2
*pg.86, Rule XI, Section 37.4 Notice to Proceed, Sub-section 37.4.1
c. Authority to Conduct
Procurement Activity for
P.R. with an ABC of 50
Million Above
395
2. Receive Notice of 2. Schedule, prepare and
Meeting of Pre- forward the Pre-
Procurement and Procurement conference
Schedule to google Notice of Meeting to the BAC Secretariat
calendar of BAC, BAC, End-user and None 30 minutes
BFAR BAC office
Secretariat, TWG, and Technical Working Group
End-user (TWG) through email.
396
5.1 Prepare transmittal
letter and transmit the copy
2 of Eligibility Documents to
Office of the Technical
Working Group for the
None
short listing evaluation BAC Secretariat
report within three (3) BFAR BAC office
calendar days from
Opening. Of Eligibility 3 calendar days
Docs.
5.2Prepare the Minutes of
Opening of Eligibility None
Documents
5.3. Conduct Shortlisting
None Evaluation
BFAR -TWG
Report/Shorlisting Criteria None
BFAR End-user
for 3 days and submit the
evaluation
5.4. Receive Shortlisting
Evaluation
Report/Shortlisting Criteria
BAC Secretariat
of the Technical Working None 5 mins
BFAR BAC office
Group within three (3)
calendar days from Bid
Opening.
5.5. Prepare Notice of
BAC Secretariat
Shortlisting Criteria and
none 30 mins. BFAR BAC office
email to the passed
Bidder/s
bidder/s
6. Attend the Pre-Bid 6. Conduct Pre-Bid
Conference Conferencewith the BAC
BAC members
members, BFAR End-user,
BAC Secretariat
BFAR TWG, Observers None 1 hour
BFAR BAC office
(BFAR COA, PCCI and
BFAR End-user
NAPC) and prospective
bidders
7. Respond to the 7. Receive from interested
submitted inquiries and bidder/s written request for
clarifications of the clarifications on any part of
prospective bidder/s, if the Bidding Documents and
any within 3 calendar forward the same to the
days End-user,if any,2 days after
the conduct of PRe-Bid
none
Conference BAC members
*2016 Revised IRR of RA BAC Secretariat
9184 (updated as of 31 12 calendar days
BFAR BAC office
December 2021, Section BFAR End-user
22.5.1
7.1 Prepare
Supplemental/Bid Bulletin
None for approval of the BAC none
members, if any.
397
7.2. Post the
Supplemental/Bid Bulletin
in PhilGEPS and BFAR
website, and conspicuous
place at the BFAR
premises at least seven (7)
calendar days before the
deadline for the submission BAC Secretariat
and receipt of the bids. Continuation above (12
None none BFAR BAC office
Email the same to the email days)
BFAR FIMS
address of the bidder/s who
bought the Bidding
Document.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021, Section
22.5.2
398
9.Receive Notice to 9. Prepare and Email 30 mins.
Conduct Negotiation Notice to conduct
Negotiation to, BAC
None
members, BFAR End-user,
BFAR TWG and and BAC Secretariat
prospective Bidder/s BFAR BAC office
10. Attend Negotiation 10.Conduct Negotiation 30 mins
with the BAC members,
BFAR End-user, BFAR None
TWG and and prospective
Bidder/s
10.1. Email the Notice to 2 minutes
Conduct Post Qualification BAC Secretariat
none to the Lowest/Single None BFAR BAC office
Calculated bidder. Bidder
399
10.4. Conduct Post
Qualification to the
LCB/HRB.
*If the Lowest Calculated
Bidder failed the criteria for
post-qualification, BAC
shall immediately issue
Notice of Post-
disqualification to be signed
by the BAC Chairperson/his
duly authorized
representative. Immediately
after, the BAC will notify the BAC Secretariat
none bidder in writing of its post- None 7 calendar days BFAR BAC office
disqualification and Bidder
grounds for it. Thereafter,
the BAC shall conduct
same post-qualification
process on the second
Lowest Calculated Bidder.
** The BAC shall be given
the same fresh period to
conduct the post-
qualification of the next
lowest calculated
bid/highest rated bid until a
bidder is post-qualified.
10.5. Receive the Post None 5 minutes
BAC Secretariat
Qualification report from
none BFAR BAC office
the Technical Working
Bidder
Group.
11. Sign the BAC 11. Prepare the BAC 7 calendar days
Resolution Resolution declaring the
Lowest Calculated and
Responsive Bidder
(LCRB)/Single Calculated
and Responsive Bidder
(SCRB), Notice of Award
(NOA) to be signed by the
Director.
*Within a period not
exceeding fifteen (15)
calendar days from the
determination by the BAC
of the bidder with the
LCRB, HRRB, SCRB, or
SRRB, and the
recommendation to award
the contract, the Director or
his duly authorized
representative shall
approve/ disapprove the Director
said recommendation. BFAR Director's Office
**In case of approval, BAC members
None
immediately issue the NOA BAC Secretariat
to the bidder. BFAR BAC office
***In the event of BFAR End-user
disapproval, BAC will notify
400
Director
BFAR Director's Office
BAC members
None
BAC Secretariat
BFAR BAC office
BFAR End-user
401
13.Sign the Obligation 13. Secure Obligation
Request Request to Budget Officer
and Prepare Certificate of
Availability of Funds (CAF)
to be signed by the Chief
Accountant
402
14.5. Issue NTP (3 copies)
to the successful bidder
within seven (7) calendar
days from the approval of
the contract.
None none 5 minutes
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.4.1
403
4. Procurement under Repeat Order
Purchase Requests (PR) the ABC shall not exceed twenty five percent (25%) of the Original ABC.
The End-user unit or the duly authorized official or personnel shall submit an approved PR together with the required
attachments to the Bids and Awards Committee (BAC) relative to the goods and services to be procured.
404
3.1. Issue NOA (3 original
None copies) to the successful none 5 minutes
bidder.
3.2. Receive signed NOA
(2 copies) from the
successful bidder.
**If the LCRB failed to post
Performance Security
within the prescribed
period, the bid security
shall be forfeited and the
BAC shall disqualify the
bidder and complete the
post-qualification process
None on the second LCB. none 3 minutes
*** If the SCRB failed to
post Performance Security
within the prescribed
period, the bid security
shall be forfeited and the
BAC shall disqualify the
said bidder, and declare
failure of bidding and
conduct a re-negotiation.
405
3.7. Receive notarized
Contract (2 copies) from
the successful bidder.
*Successful bidder shall
enter into contract within
the same ten (10) day
period provided that all the
None none 3 minutes
documentary requirements
are complied with.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021), Section
37.2.2
406
3.13 Acknowledge the 3.13. Email scan copy of
receipt of email. Purchase request, BAC
Resolution recommending
the Award of Contract,
NOA, Obligation request
none 5 minutes
(OBR), Certificate of
Availability of Funds (CAF),
Contract, NTP to the End-
user.
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and Regulations
Section 51. Repeat Order
Purchase Requests (PR) with an Approved Budget of the Contract (ABC) amounting to Php 1 Million and above.
The End-user unit or the duly authorized official or personnel shall submit an approved PR together with the required
attachments to the Bids and Awards Committee (BAC) relative to the goods and services to be procured.
BFAR- Bids and Awards Committee (BAC) Office, 2nd Flr., Fisheries
8. Contract Agreement - 3 original copies
Bldg.,
BFAR- Bids and Awards Committee (BAC) Office, 2nd Flr., Fisheries
9. Notice to Proceed (NTP) - 3 original copies
Bldg.,
407
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive the Notice of 1. Schedule, prepare and
Meeting for the Pre- forward the Pre-negotiation
Negotiation through email Notice of Meeting to the
and invite through the BAC, End-user and none 25 minutes
Google calendar. Technical Working Group
(TWG) through email.
BAC Secretariat
BFAR BAC office
2. Attend the Pre- 2. Conduct Pre-negotiation
negotiation conference. conference with the BFAR
End-user, BFAR TWG and none 30 minutes
BAC members..
BAC Secretariat
BFAR BAC office
408
4. Receive the Notice of 4. Schedule, prepare and
Meeting for the forward the Notice of BAC Secretariat
procurement activities Meeting for the BFAR BAC office
(Pre-Bid & Bid Opening) procurement activities (Pre-
through email and invite Bid & Bid Opening) to the
through the Google BAC members, BAC- none 15 minutes
calendar. Technical Working Group
(TWG), End-user and
Observers (COA, PCCI and
NAPC).
5. Attend the Pre-Bid 5. Conduct Pre-Bid
conference. Conference with BAC
members, BFAR End-user,
BFAR TWG, Observers
(BFAR COA, PCCI and
NAPC) and Bidder/s.
*at least twelve (12)
calendar days before the
deadline for the submission
and receipt of the bids but
not earlier than seven (7)
calendar days from the
PhilGEPS and BFAR
BAC Secretariat
website posting of the none 1 hour
BFAR BAC office
Invitation to Bid and
Bidding Documents.
409
7.1. Post the
Supplemental/Bid Bulletin
in PhilGEPS and BFAR
website, and conspicuous
place at the BFAR
premises at least seven (7)
calendar days before the
deadline for the submission
and receipt of the bids.
none none
Email the same to the email
address of the bidder/s who
bought the Bidding
Document.
*2016 Revised IRR of RA 9184
(updated as of 31 December
2021, Section 22.5.2
410
7.5. Photocopy the Original
Receipt/ acknowledge
receipt of the email
containing the scan
copy/picture of the the BAC Secretariat
none none
Original Receipt from the BFAR BAC office
interested Bidder.
BAC Secretariat
BFAR BAC office
411
8.3. Receive the Bid
Evaluation Report from the
none Technical Working Group none 2 minutes
(TWG).
412
9.4. Conduct Post BFAR TWG
Qualification to the
LCB/HRB.
*If the Lowest Calculated
Bidder failed the criteria for
post-qualification, BAC
shall immediately issue
Notice of Post-
disqualification to be signed
by the BAC Chairperson/his
duly authorized
representative. Immediately
after, the BAC will notify the
none bidder in writing of its post-
disqualification and
grounds for it. Thereafter,
the BAC shall conduct
same post-qualification
process on the second
Lowest Calculated Bidder.
** The BAC shall be given
the same fresh period to
conduct the post-
qualification of the next
lowest calculated none 7 calendar days
bid/highest rated bid until a
bidder is post-qualified.
***it shall be completed in
not more than twelve (12)
calendar days from the
determination of the Lowest
Calculated Bid
(LCB)/Highest Rated Bid
(HRB). In exceptional
cases, may be extended by
BFAR, but in no case shall
the aggregate period
exceed forty-five (45)
none calendar days for Goods
and Infrastructure projects
or thirty (30) calendar days
in Consulting Services.
*2016 Revised IRR of RA
9184 (updated as of 31
December 2021, Section
34.8
413
10. Prepare the BAC
Resolution declaring the
Lowest Calculated and
Responsive Bidder
(LCRB)/Single Calculated
and Responsive Bidder
(SCRB) for the approval
and signature of the BAC
members, BFAR End-user
and BFAR Director.
*Within a period not
exceeding fifteen (15)
calendar days from the
BAC Secretariat
determination by the BAC none 7 calendar days
BFAR BAC office
of the bidder with the
LCRB, HRRB, SCRB, or
SRRB, and the
recommendation to award
the contract, the Director or
his duly authorized
representative shall
approve/ disapprove the
said recommendation.
**In case of approval,
immediately issue the NOA
to the bidder.
414
10.1.Prepare Notice of
Award (NOA) to be initialed
by the BAC Chairperson,
BAC Vice Chairperson, BAC Secretariat
none none 30 minutes
Head BAC Secretariat and BFAR BAC office
signed by the BFAR
Director.
415
12.2. Issue Contract (3
none copies) to the successful none 5 minutes
bidder.
416
12.8. Scan NOA, Contract,
NTP and BAC Resolution ,
post the same to the
PhilGEPS website and
email the files to the BFAR BAC Secretariat
none none 20 minutes
FIMS for posting of the said BFAR BAC office
documents to the BFAR
website.
417
ALTERNATIVE MODE OF PROCUMENT
A. INTERNAL SERVICE:
- Procurement of (a) goods not covered by Shopping under Section 52 of the IRR of RA 9184, (b) infrastructure projects, and
(c) consulting services.
(Section 53.9, IRR of R.A. No. 9184)
418
1.4 Prepare RFQ and Post
in PhilGEPS/ BFAR
None Website None 1 Hour
419
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and Regulations
* Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1 letter (a)
420
2. Alternative Mode of Procurement Under Lease of Real Property/Venue
- Procurement covering lease of real property and venue for official use
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit approved 1.1 Receive and review the
Purchase Request (PR) submitted approved
with complete Purchase Request (PR) None 20 Minutes
attachments with complete attachments
1.3 Endorse PR to
concerned BAC Secretariat
(Alternative Mode of
None None 5 Minutes
Procurement) for creation
of Request for Quotation
BAC Secretariat
(RFQ)
BFAR-BAC Office
1.4 Prepare RFQ and Post
None in PhilGEPS/ BFAR None 1 Hour
Website
2. Receive copy of RFQ 2. Send copy of RFQ to
Procurement Officer/End-
None 5 Minutes
user
421
3.2 Canvass from
prospective
supplier/bidder/end-user BFAR Procurement
Officer /
None
*2016 Revised IRR of RA End-user
9184 (updated as of 31 Bidder/Supplier
December 2021), Section None 10 Working Days
21.2.1
4. Submit Sealed 4.1 Receive sealed
Canvass canvass
BAC Secretariat
BFAR-BAC Office
(10 mins per transaction )
422
3. Alternative Mode of Procurement Under Shopping
- A method of procurement of goods whereby the Procuring Entity simply requests for the submission of price quotations for
readily available off-the-shelf goods or ordinary/regular equipment to be procured directly from suppliers of known qualifications.
5. Stock Position Sheet (For Ink, Cartridge, Toner etc.) Submitted by the End-user
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit approved 1.1 Receive and review the
Purchase Request (PR) submitted approved
with complete Purchase Request (PR) None 20 Minutes
attachments with complete attachments
423
3.1 Canvass from
prospective
supplier/bidder/end-user
BFAR Procurement
None *2016 Revised IRR of RA Officer/End-user
9184 (updated as of 31 Bidder/Supplier
December 2021), Section
None 10 Working Days
21.2.1
424
4. Alternative Mode of Procurement Under Direct Contracting
- Direct Contracting or single source procurement is a method of procurement of Goods that does not require elaborate Bidding
Documents. The supplier is simply asked to submit a price quotation or a pro-forma invoice together with the conditions of sale.
The offer may be accepted immediately or after some negotiations.
Office or Division BFAR- Bids and Awards Committee (BAC)
Classification Highly Technical under Special Law of RA 9184
Type of Transaction G2G- Government to Government
Who may avail: Procurement Officer/End-user ( Internal)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.3 Endorse PR to
concerned BAC Secretariat
(Alternative Mode of
Procurement) for creation
None None 5 Minutes
of Request for Quotation
(RFQ)
425
4. Canvass from
prospective BFAR Procurement
None supplier/bidder/end-user Officer/End-user
Bidder/Supplier
5 Working Days
5.4 Review and sign the
BAC Resolution
recommending Award
BAC Member
*2016 Revised IRR of RA BFAR-BAC Office
None None
9184 (updated as of 31 Director
December 2021), Section BFAR-Director's Office
54.3
426
5.7 Scan all documents for
None filing None 1 Hour
BAC Secretariat
5.8 Release documents of
BFAR-BAC Office
awarded project to Finance
None None 30 Minutes
Division
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and
Regulations
* Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1
* Annex H, 136 Section 54.2, IRR of R.A. No. 9184 Advertisement and Posting of Procurement Opportunity
* Annex H, 143 Section 54.3, IRR of R.A. No. 9184 Notice of Award; Contact Approval; Notice to Proceed.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit approved 1.1 Receive and review the
Purchase Request (PR) submitted approved
with complete Purchase Request (PR)
attachments with complete attachments None 20 Minutes
BAC Secretariat
BFAR-BAC Office
427
1.3 Endorse PR to
concerned BAC Secretariat
(Alternative Mode of
None Procurement) for creation None 5 Minutes
of Request for Quotation
(RFQ)
4. Canvass from
prospective
supplier/bidder/end-user
BFAR Procurement
None *2016 Revised IRR of RA Officer/End-user
9184 (updated as of 31 Bidder/Supplier
December 2021), Section
None 3 Working Days
21.2.1
BAC Secretariat
5.2 Prepare BAC BFAR-BAC Office
None Resolution recommending None
for award
428
5.4 Review and sign the
BAC Resolution
recommending Award BAC Member
(BFAR-BAC Office)
None *2016 Revised IRR of RA None same as above
Director
9184 (updated as of 31 (BFAR-Director's Office)
December 2021), Section
54.3
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and
Regulations
* Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1
* Annex H, 136 Section 54.2, IRR of R.A. No. 9184 Advertisement and Posting of Procurement Opportunity
* Annex H, 143 Section 54.3, IRR of R.A. No. 9184 Notice of Award; Contact Approval; Notice to Proceed.
429
6. Alternative Mode of Procurement Under Emergency Cases
- Instances or situations where the foregoing conditions may be applied include the provision of immediate response and initial
recovery steps to avoid loss of life, injury, disease and other negative effects on human, physical, mental and social well-being,
together with damage to property, destruction of assets, loss of services, social and economic disruption and environmental
degradation.
(Section 53.2, IRR of R.A. No. 9184)
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.3 Endorse PR to
concerned BAC Secretariat BAC Secretariat
(Alternative Mode of BFAR-BAC Office
None Procurement) for creation None 5 Minutes
of Request for Quotation
(RFQ)
2. Receive RFQ 2. Prepare and send RFQ
to Procurement Officer/End-
None 1 Hour
user
430
4. Canvass from
prospective
supplier/bidder/end-user
BFAR Procurement
None *2016 Revised IRR of RA Officer/End-user
9184 (updated as of 31 Bidder/Supplier
December 2021), Section
21.2.1 None 3 Working Days
4. Submit Sealed
Canvass 5. Receive sealed canvass
BAC Secretariat
BFAR-BAC Office
(10 mins per transaction )
431
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5.7 Scan all documents for
filing BAC Secretariat
None None 1 Hour
(BFAR-BAC Office)
432
7. Alternative Mode of Procurement Under Scientific, Scholarly or Artistic Work, Exclusive
Technology and Media Services
- Where Goods, Infrastructure Projects and Consulting Services can be contracted to a particular supplier, contractor or
consultant and as determined by the HoPE, for any of the following:
1. The requirement is for:
a. Work of art; commissioned work or services of an artist for a specific artist skills (e.g., Singer, poet, writer, painter, sculptor,
etc.);
b. Scientific, academic, scholarly work or research, or legal services;
c. Highly-specialized life-saving medical equipment, as certified by the Department of Health (DOH);
d. Scientific, technical, economic, business, trade or legal journal, magazine, paper, subscription, or other exclusive statistical
publications and references; or
e. Media documentation, advertisement, or announcement through television, radio, newspaper, internet, and other
communication media.
(Section 53.6, IRR of R.A. No. 9184)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit approved 1.1 Receive and review the
Purchase Request (PR) submitted approved
with complete Purchase Request (PR) BAC Secretariat
None 20 Minutes
attachments with complete attachments (BFAR-BAC Office)
1.3 Endorse PR to
concerned BAC Secretariat
(Alternative Mode of BAC Secretariat
None None 5 Minutes
Procurement) for creation (BFAR-BAC Office)
of Request for Quotation
(RFQ)
433
2. Receive RFQ 2. Prepare and send RFQ
to Procurement Officer/End- BAC Secretariat
user None 1 Hour
(BFAR-BAC Office)
4. Canvass from
prospective BFAR Procurement
None supplier/bidder/end-user Officer/End-user
Bidder/Supplier
None 3 Working Days
4. Submit Sealed
Canvass 5. Receive sealed canvass
BAC Secretariat
(BFAR-BAC Office)
(10 mins per transaction )
434
5.7 Scan all documents for
filing BAC Secretariat
None None 1 Hour
(BFAR-BAC Office)
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and
Regulations
* Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1
* Annex H, 136 Section 54.2, IRR of R.A. No. 9184 Advertisement and Posting of Procurement Opportunity
* Annex H, 143 Section 54.3, IRR of R.A. No. 9184 Notice of Award; Contact Approval; Notice to Proceed.
- Procurement of consultancy contract involving an individual consultant, subject to the following conditions: The individual
consultant will be hired to do work that is either:
a) Highly technical or proprietary; or
b) Primarily confidential or policy determining, where trust and confidence are the primary consideration.
- The term of the individual consultant shall, at the most, be on a six (6) month basis, renewable at the option of the appointing
HOPE, but in no case shall exceed the term of the latter.
Classification Complex
435
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.3 Endorse PR to
concerned BAC Secretariat
(Alternative Mode of
Procurement) for creation BAC Secretariat
None None 5 Minutes
of Request for Quotation (BFAR-BAC Office)
(RFQ)
3 working days
436
5.4 Evaluate and for
signature of BAC
Resolution, Contract,
Notice of Proceed, and
3 working days
Notice of Award by BAC BAC Secretariat
Secretariat/BAC BAC Member
None Member/Director None (BFAR-BAC Office)
Director
*2016 Revised IRR of RA (BFAR-Director's Office)
9184 (updated as of 31
December 2021), Section
54.3
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and
Regulations
* Annex H, 143 Section 54.3, IRR of R.A. No. 9184 Notice of Award; Contract Approval; Notice to Proceed.
437
ALTERNATIVE MODE OF PROCUREMENT
B. EXTERNAL
1. Request for Quotation/Sealed Canvass BFAR- Bids and Awards Committee (BAC) Office
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Post RFQ (Request for
BAC Secretariat
None Quotation) in PhilGEPS None 20 Minutes
(BFAR-BAC Office)
website
1. Receive Request for 2. Send copy of RFQ
Quotation or download it BAC Secretariat
None 10 Minutes
in PhilGEPS website (BFAR-BAC Office)
438
Note:
Result of Bidding can be viewed at the PhilGEPS/BFAR website. Winning Bidder will be notified by the BFAR's
Property Section.
10 Days 1 Hour and 35
TOTAL NONE
Minutes
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and
Regulations
* Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1
letter (a)
1. Request for Quotation/Sealed Canvass BFAR- Bids and Awards Committee (BAC) Office
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Post RFQ (Request for
Quotation) in PhilGEPS BAC Secretariat
None None 20 Minutes
website (BFAR-BAC Office)
439
3. Attend Bid opening 4. Conduct Bid Opening for BAC Secretariat
(Optional) Alternative Mode of BAC Member
Procurement via Zoom and (BFAR-BAC Office)
None 1 Hour
review submitted canvass BFAR-Procurement
Officer/End-user
Bidder
5. Forward result of Bidding
to End-user, BAC Member,
Finance, and Property BAC Secretariat
None None 5 Minutes
Section for further review (BFAR-BAC Office)
and signature.
Note:
Result of Bidding can be viewed at the PhilGEPS/BFAR website. Winning Bidder will be notified by the BFAR's
Property Section.
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and
* Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1
440
3. Alternative Mode of Procurement under Shopping
- A method of procurement of goods whereby the Procuring Entity simply requests for the submission of price quotations for
readily available off-the-shelf goods or ordinary/regular equipment to be procured directly from suppliers of known qualifications.
- Ordinary or regular office supplies include those supplies, commodities, or materials which are necessary in the transaction of
its official businesses, and consumed in the day-to-day office operations. However, office supplies shall not include services
such as repair and maintenance of equipment and furniture, as well as trucking, hauling, janitorial, security, and related or
analogous services.
1. Request for Quotation/Sealed Canvass BFAR- Bids and Awards Committee (BAC) Office
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Post RFQ (Request for
Quotation) in PhilGEPS BAC Secretariat
None None 20 Minutes
website (BFAR-BAC Office)
441
5. Forward result of Bidding
to End-user, BAC Member,
BAC Secretariat
None Finance, and Property None 5 Minutes
(BFAR-BAC Office)
Section for further review
and signature.
Note:
Result of Bidding can be viewed at the PhilGEPS/BFAR website. Winning Bidder will be notified by the BFAR's
Property Section.
Reference: Republic Act 9184 (Government Procurement Reform Act) and its 2016 Revised Implementing Rules and
Regulations
* Rule VII , Section 21 Advertising and Contents of the Invitation to Bid/Request for Expression of Interest, Sub-section 21.2.1
letter (a)
442
BUREAU OF FISHERIES AND AQUATIC RESOURCES
PART III
CITIZEN'S CHARTER
2022 (2nd Edition)
443
Page Number
LIST OF SERVICES
I. Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley Point
444
Page Number
III. National Freshwater Fisheries Technology Center (NFFTC) - Muñoz, Nueva Ecija
445
Page Number
V. National Integrated Fisheries Technology Development Center (NIFTDC) - Bonuan Binloc, Dagupan
446
Page Number
447
I. National Marine Fisheries Development and Vessels Operation Center -(NMFD&VOC) - Sangley
Point Cavite City
Maritime students taking BS Marine Transportation and BS Marine Engineering applied to undergo a 1-year apprenticeship
onboard M/V DA-BFAR. Apprentice Mates will be taught and experience actual deck and engine works such as navigation,
maneuvering of the vessel, deck and engine watchkeeping, utilization of navigational, communication and engineering
machineries onboard, maintenance and trouble-shooting. They will also experience the actual life at sea for one year.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division
Point, Cavite City
Who may avail External - Graduating Marine Students (Deck & Engineering)
448
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Onboard and performs 4. Provide/ Discuss
apprentice duties guidelines for duties and
responsibilities of the
students while onboard Vessel Officer/M/V
None 12 Months (1 Year)
DA-BFAR
4.1 Conduct/ Facilitate the
apprentice training
449
2. Fisheries Observer Deployment To High Seas Pocket 1
All catcher vessels operating in HSP1 are required to have 100% fisheries observer coverage as compliance with the
requirement of FAOs 245 and 261. Also as compliance with the Conservation and Management Measure (CMM) of the Western
and Central Pacific Fisheries Commission (WCPFC). Fisheries Observers are tasked to record and collect various fisheries
information in relation to the fishing operation of the fishing vessels.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division
Point Cavite City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submission of Formal 1. Receive Letter Request
Letter Request to the
Office of the Director, 3rd Administrative Aide VI
Flr., Fisheries Bldg., None 5 Minutes BFAR Director's
Office
450
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Signing of contract 2. Allocate/Assign fisheries
between BFAR, Fishing observer to fishing vessel
Company (Owner) and and required to sign the Fisheries Observer
Fisheries Observer Observer Contracts Program National
stipulating their duties and Coordinator
responsibilities of the None 2 Days BFAR MFD&VOC -
parties and conditions for Philippine Fisheries
the duration of the Observer Program
Observer Trip Management Office
451
3. Fisheries Observer Deployment to Philippines EXCLUSIVE ECONOMIC ZONE (EEZ) and FISH
AGREGATING DEVICE (FAD) Closure
All catcher vessels operating in HSP1 are required to have 100% fisheries observer coverage as compliance with the
requirement of FAOs 245 and 261. Also as compliance with the Conservation and Management Measure (CMM) of the Western
and Central Pacific Fisheries Commission (WCPFC). Fisheries Observers are tasked to record and collect various fisheries
information in relation to the fishing operation of the fishing vessels.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division Point Cavite City
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submission of Formal 1. Receive Formal Letter
Letter Request to the Request Administrative Aide VI
Office of the Director None 5 Minutes
BFAR Director's Office
452
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Accepts required 4. Actual deployment of
fisheries observer Fisheries Observers Fisheries Observer
deployment of every onboard fishing vessel Program National
Fishing Company within the Philippine waters Coordinator
None 1 Day BFAR MFD&VOC -
Philippine Fisheries
Observer Program
Management Office
The On-the-Job Training on Responsible Fishing Technology is designed for the Bachelor of Science in Fisheries (BSFi)
students to upgrade their knowledge on existing and recent technologies available as well as to equip them with the necessary
skills through actual exposure on gear construction and shipboard training. Likewise, this training program is part of BFAR’s
commitment with the Department of Education and the Commission on Higher Education to extend technical assistance
urgently needed by the graduating marine fisheries students from the different schools/colleges of the country.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division Point Cavite City
453
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
Center, Chief/ Head,
None 5 Minutes Training Section
MFD&VOC
2. Sign Memorandum of 2. Accept OJT request of
Agreement & Waiver of students and required to Center, Chief/ Head,
the Students sign the MOA/ Waiver. None 5 Minutes Training Section
MFD&VOC
30 Days, 3 Hours, 17
TOTAL: None
Minutes
454
5. Request For the Conduct Of Collaborative Research On-board M/V DA-BFAR
M/V DA-BFAR to be used as platform for the conduct of collaborative researches within the Philippine waters by any
government agencies and institutions. Included in the collaboration is the participation of onboard researchers and experties of
onboard crew to assist collaborators in the collection of scientific data and operation of machineries for the success of the
research activities.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division
Point Cavite City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Request Letter 1. Receive Request Letter
and research proposal and research proposal Administrative Aide VI
None 3 Minutes BFAR Director's
Office
455
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.1 Drafting of
Center Chief;
Memorandum of
Administrative Aide;
Aggreement/
Researchers; Legal
None Understanding None 3 Days
Officer
BFAR-VOC Legal
Section
4. Submission of final 4. Accept, review and
Memorandum of finalize Memorandum of
Center Chief; BFAR
Aggreement/ Aggreement/
None 1 Day Director BFAR
Understanding Understanding
MFD&VOC
456
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
9. Arrival at port area and 9. Arrival at port area,
preparation for disembarkation of
disembarkation and researchers/scientist and Onboard Researchers;
unloading of research unloading of research None 1 Day M/V Crew
equipment/materials equipment/ materials and DA-BFAR
samples
10.1 Finalization of
technical report
BFAR Researchers
None 20 Days
M/V DA-BFAR
68 Days, 6 Hours 48
TOTAL:
Minutes
457
6. Request for the use of BFAR Vessels
The Vessels Operations Center (VOC) manages and operates the 2-units Multi-Mission Offshore vessels; 14 units of combined
30-meter and 11-meter Monitoring Control and Surveillance (MCS) Patrol Vessel and other small crafts deployed nationwide.
Due to limited numbers of vessels, other BFAR Regional Offices and other agencies requests for availability of vessels to de
deployed in their areas for a period of time.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division
Point Cavite City
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submission of Formal 1. Receive Letter Request
Letter Request to the Administrative Aide VI
Office of the Director None 5 Minutes BFAR Director's
Office
458
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
22 Days, 2 Hours, 45
TOTAL:
Minutes
459
7. Specialized Training as Requested by Clients
The BFAR- Marine Fisheries Development & Vessels Operation Center also conducts other specialized training programs as
requested by the interested clientele. These may either be a live-in training or on-site training as the case maybe. The duration
of the training will depend on its nature and the expected output.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division Point Cavite City
1. Internal - BFAR Regional Offices and Centers, Provincial Fisheries Offices, Regional Fishery
Officers
2. External - Academe (students, professors, researchers)
Who may avail Other government agencies (Non- Government Organization (NGOs), Local Government Units
(LGUs), Private Institutions; Fisherfolk organization/association. Women’s associations, Housewives,
Senior Citizens, Indigenous People
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
and evaluate request Head of Training Section
None 5 Minutes
MFD&VOC
460
8. Technical Assistance for On-Site Visit / Inspection
The BFAR- Marine Fisheries Development & Vessels Operation Center, provides technical assistance to various on-site clients
to cater the needs in the field of marine/capture fisheries and marine engineering such as; fishing technology, navigation and
seamanship, marine engineering, fisheries management, fiberglass boat construction and maintenance etc.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division
Point Cavite City
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive and record the
to the Director’s Office or Letter Request Liaison Officer
Center Chief None 5 Minutes MFD&VOC Directors
Office
461
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5 Days, 5 Hours, 15
TOTAL: None
Minutes
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division Point Cavite City
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Accomplish Client 1. Receive the Administrative Assistant
Inquiry form accomplished Client Inquiry None 5 Minutes V
Form MFD&VOC
1.1 Endorse to appropriate
staff and render needed Center Chief
None assistance / information None 5 Minutes
MFD&VOC
462
10. Training Assistance for Regular Training
The BFAR- Marine Fisheries Development & Vessels Operation Center, is task to conduct various marine fisheries technology
training, navigation and seamanship and livelihood and development programs to develop, hasten and upgrade technical skills
and competencies of prospective clientele from BFAR Regional Offices, Local Government Units, Fishery Schools/Colleges
Universities, Private Fishing Companies, Fishing Associations, FARMCs and other Fishery Organizations.
BFAR - Marine Fisheries Development and Vessels Operation Center (NMFD&VOC) - Sangley
Office or Division Point Cavite City
Who may avail 2. External - Academe (students, professors, researchers) Women’s associations, Housewives,
Senior Citizens, Indigenous People Other government agencies (Non- Government Organizations
(NGOs), Local Government Units (LGUs), Private Institutions; Fisherfolk Organization/Association
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive Nomination 1. Send invitation/
Letter Nomination Letter Center Chief
None 5 Minutes
MFD&VOC
463
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Attend/ Participate 5. Conduct training.
actively on the training Supervise/ Facilitate the
Head; Instructors
conducted activities
None 35 Days BFAR- MFD&VOC
Training Section
464
FEEDBACK AND COMPLAINTS MECHANISMS
A feedback form is prepared and handed to the clientele. The form(s) can be sent to the concerned
office either thru mails or submitted directly to the assigned staff
Feedbacks are also obtained during the conduct of monitoring and evaluation of programs and
How to send a feedback
trainings implemented;
Feedbacks can also be sent via text messages at numbers provided by the office
The collected feedback forms from the clientele are evaluated by this office. If the feedback is
deemed urgent or if it concerns the improvement on the effective and timely delivey of the services of
this office, immediate action is take
How feedback is
processed If the feedback concerns an individual or personnel of this office, commendation is given to that staff
if the feedback is positive and admonishment if the feedback is negative or undesirable. A
memorandum shall be issued against the concerned personnel or staff who warranted a negative
feedback.
A formal complaint is filed using a complaint form issued upon request by the agrieved party
Once the complaints has been reviewed, the officer in charge will summon those who are concerned
and conduct an investigation. Depending on the gravity of the offense(s), a verbal warning will be
How complaints are
dispensed on the first offense, a suspension on the second offense and recommendation for
processed
termination in the third offense. If the complaint concerns the operation or the delivery of services of
the office, immediate action shall be taken to address and correct the said issue(s) or complaints.
operations.mcsvessels2@gmail.com
LIST OF OFFICE
465
II. National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Distribution of milkfish fingerlings for aquaculture production intended for aquaculture livelihood project of fisherfolk and other
organizations for free of charge.
Office or Division BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Classification Simple
Type of Transaction G2C- Government to Citizen; G2G - Government to Government; G2B - Government to Business
1. Internal - Provincial Fishing Offices, Regional Fishery Officers, BFAR Central Office Personnel,
and other BFAR Centers Personnel
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
with requirements or with requirements or
accomplish Client accomplished Client
Request Form Request Form and process Administrative Assistant
request None 30 Minutes IV Administrative
Section
466
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
467
B. Provision of Extension Support, Education and Training Services
1. Technical Assistance for Distribution of Information, Education and Communication Materials
Provision of advisory services thru the distribution of IEC reading materials on brackishwater technologies such as
Aquasilviculture for crab culture and fattening, Marine Finfish cage culture, Soft shell crab production, Polyculture method
(Milkfish, Siganid, Grouper and Mangrove crab), Milkfish fry nursery management and other related technologies.
Office or Division BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Classification Simple
G2C- Government to Citizen; G2G - Government to Government; G2B - Government to Business
Type of Transaction Entity
INTERNAL - Provincial Fishing Offices, Regional Fishery Officers, BFAR Central Office Personnel,
and other BFAR Centers Personnel.
EXTERNAL - Private Fish Farmers/Fishpond Operators, Fisherfolk Organizations/ Associations/
People’s Organizations/ Cooperatives/ Women’s Associations, Senior Citizens, Indigenous People,
Who may avail: and Out of School Youth, Academe (Students, Professors, Research)
Other Government Agencies: (National Government Agencies (NGAs), Local Government Units
(LGUs), House of Representatives)
Non-Government Organizations (NGOs)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
or accomplish Client or accomplished Client
Request Form for IEC Request Form Administrative Officer IV
None 5 Minutes
materials Administrative Section
468
2. Technical Assistance for Regular Training
Office or Division BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Classification Complex
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive invitation 1. Send invitation letter for
letter the Regular trainings Administrative Assistant
conducted None 5 Minutes IV Administrative
Section
469
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Receive signed 5. Issue an approved and
Certificate of Training signed Certificate of Center Chief
Training None 2 Minutes
Office of the Center Chief
470
3. Technical Assistance for Walk-in Clients
Provision of advisory services on brackishwater technologies such as Aquasilviculture for crab culture and fattening, Marine
Finfish cage culture, Soft shell crab production, Polyculture method (Milkfish, Siganid, Grouper and Mangrove crab), Milkfish fry
nursery management and other related technologies.
Office or Division BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Classification Simple
1. Internal - Provincial Fishing Offices, Regional Fishery Officers, BFAR Central Office Personnel,
and other BFAR Centers Personnel.
2. External - Private Fish Farmers/Fishpond Operators, Fisherfolk Organizations/ Associations/
People’s Organizations/ Cooperatives/ Women’s Associations, Senior Citizens, Indigenous People,
Who may avail: and Out of School Youth, Academe (Students, Professors, Research)
Other Government Agencies: (National Government Agency (NGA), Local Government Units
(LGUs), House of Representatives)
Non-Government Organizations (NGOs)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Sign Client logbook 1. Give logbook to client
Accomplish Client receive the accomplished Administrative Assistant
Request Form Client Request Form None 5 Minutes IV Administrative
Section/Lobby
471
4. Technical Assistance On-site Visit / Inspection
Provision of advisory services on brackishwater technologies to clients who wish to invite technical staff to visit their project on-
site re: Site selection/preliminary survey, pond development/ improvement, fishfarm lay-out and design, fishfarm rehabilitation
management and others.
BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Office or Division
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.Submit Letter Request 1. Receive Letter Request
or accomplish Client or accomplished Client Administrative Assistant
Request Form Request Form None 5 Minutes IV Administrative
Section
472
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
473
5. Technical Assistance thru Social Media (E-mail, Facebook, Messenger and Text)
Provision of advisory services on brackishwater technologies such as Aquasilviculture for crab culture and fattening, Marine
Finfish cage culture, Soft shell crab production, Polyculture method (Milkfish, Siganid, Grouper and Mangrove crab), Milkfish fry
nursery management and other related technologies for thru clients who inquire e-mail, facebook, messenger and text).
Office or Division BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Classification Simple
G2C- Government to Citizen; G2G - Government to Government; G2B - Government to
Type of Transaction Business Entity
1. Internal - Provincial Fishing Offices, Regional Fishery Officers, BFAR Central Office Personnel,
and other BFAR Centers Personnel.
2. External - Private Fish Farmers/Fishpond Operators, Fisherfolk Organizations/ Associations/
People’s Organizations/ Cooperatives/ Women’s Associations, Senior Citizens, Indigenous People,
Who may avail: and Out of School Youth, Academe (Students, Professors, Research)
Other Government Agencies: (National Government Agency (NGA), Local Government Units
(LGUs), House of Representatives)
Non-Government Organizations (NGOs)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Send messages 1. Receive and reply to E-
through E-mail, SMS, mail, SMS, other types of
other types of message message channel thru Aquaculturist I;
channel thru Social Social Media Aquaculturist II; Senior
None 5 Minutes
Media Aquaculturist Technical
Section
474
6. Technical Assistance thru Telephone Inquiry
Provision of advisory services on brackishwater technologies such as Aquasilviculture for crab culture and fattening, Marine
Finfish cage culture, Soft shell crab production, Polyculture method (Milkfish, Siganid, Grouper and Mangrove crab), Milkfish fry
nursery management and other related technologies for clients who inquire thru phone call.
Office or Division BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Classification Simple
G2C- Government to Citizen; G2G - Government to Government; G2B - Government to Business
Type of Transaction Entity
1. Internal - Provincial Fishing Offices, Regional Fishery Officers, BFAR Central Office Personnel,
and other BFAR Centers Personnel.
2. External - Private Fish Farmers/Fishpond Operators, Fisherfolk Organizations/ Associations/
People’s Organizations/ Cooperatives/ Women’s Associations, Senior Citizens, Indigenous People,
Who may avail: and Out of School Youth, Academe (Students, Professors, Research)
Other Government Agencies: (National Government Agency (NGA), Local Government Units
(LGUs), House of Representatives)
Non-Government Organizations (NGOs)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Telephone call for 1. Answer/ Attend to
inquiry/concern telephone call and ask for Aquaculturist I;
necessary information to be Aquaculturist II; Senior
None 5 Minutes
written in the inquiry form Aquaculturist Technical
Section
475
7. Training Assistance as Requested by Clients
Provision of advisory services on brackishwater technologies as requested by clients (NBFTC staff serve as lecturer/resource
speakers)
Office or Division BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
Classification Complex
1. Internal - Provincial Fishing Offices, Regional Fishery Officers, BFAR Central Office Personnel,
and other BFAR Centers Personnel.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive letter request or
or accomplish Client accomplished Client Administrative Assistant
Request Form Request Form None 5 Minutes IV Administrative
Section
476
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Accomplish training 4. Receive accomplished
Evaluation Form training Evaluation Form
Administrative Officer IV
None 5 Minutes
Administrative Section
477
8. Training Assistance (On-the-Job Trainee Students)
Provision of training on brackishwater technologies to OJT students. The student undergo fieldwork on actual on-site technology
demonstration projects implemented at the center.
Office or Division BFAR - National Brackishwater Fisheries Technology Center (NBFTC) - Pagbilao, Quezon
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request 1. Receive letter request
with requirements with its requirements Administrative Assistant
None 5 Minutes IV Administrative
Section
478
FEEDBACK AND COMPLAINTS MECHANISMS
Answer the client feedback form and drop it at the designated drop box in front of the Administrative
section
How to send a feedback
bfarnbftc@gmail.com
Every Friday the Administrative Assistant IV opens the drop box, compiles and records all feedback
submitted.
Feedback requiring answers are forwarded to the relevant sections and they are required to answer
within three (3) days upon the receipt of the feedback.
How feedback is
processed
The answer of the NBFTC center is then relayed to the client
bfarnbftc@gmail.com
Answer the Client Complaint Form and drop it at the designated drop box in front of the
Administrative section.
Complaints can also be filed via email address. Make sure to provide the following information:
Evidence
bfarnbftc@gmail.com
The Administrative Assistant IV opens the complaints drop box every Friday and evaluates each
complaint.
Upon evaluation, the Administrative Officer IV shall start the investigation and forward the complaint
to the relevant section for their explanation.
How complaints are The Administrative Officer IV will create a report after the investigation and shall submit it to the
processed Center Chief for appropriate action.
bfarnbftc@gmail.com
Contact Information of
bfarnbftc@gmail.com
NBFTC Pagbilao
479
LIST OF OFFICE
BFAR- National
Sitio Iringan, Brgy. Palsabangon, Pagbilao,
Brackishwater Fisheries bfarnbftc@gmail.com
Quezon
Technology Center
480
III. National Freshwater Fisheries Technology Center (NFFTC) - Muñoz, Nueva Ecija
Technical assistance for distribution of IEC materials is a service to client who wants to avail copies of IEC materials. The client
will simply fill out IEC inquiry form and submit it to Front desk Officer. The IEC materials requested will be given free of charge
to the client.
Classification Simple
1. Internal - BFAR Regional Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
2. External - Academe (Students, Professors, On-the-Job Trainees, Researches); Operators and
Who may avail: Potential Operators (Fishpond/Fish Cage); Fisherfolk Organizations/Asssociations/People’s
Organization/Cooperatives; Other Government Agencies; National Government Agencies (NGAs);
Local Government Units(LGUs); Senior Citizens; Indigenous People
1. IEC Inquiry Form Aquaculture Advisory Training and Information (AATIS) Office
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Accomplish 1. Receive the
Information, Education accomplished Information,
and Communication Education and Senior Aquaculturist
(IEC) Inquiry Form Communication (IEC) None 5 Minutes
AATIS Office
Inquiry Form
481
2. Technical Assistance for Regular Training
Training assistance (regular) is a service to client invited by the Center for attendance in a scheduled training program of the
Center. Invitation is sent by the training staff/facilitator to Regional offices/Local government Unit/private individual or group. The
client received and confirmed their attendance on a scheduled date. The Training methodologies are; lectures, demonstrations,
practicum, field visit and discussions. Conduct of trainings are one of the targeted activities of the Center. After each training
period, participants are asked to fill out training Evaluation form. Certificate of Training are issued to participants.
Office or Division BFAR-National Freshwater Fisheries Technology Center (BFAR-NFFTC) - Muñoz, Nueva Ecija
Classification Complex
G2C- Government to Client; G2B Government to Business; G2G- Government to Government
Type of Transaction
1. Internal - BFAR Regional Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
3. Personal Information Sheet Aquaculture Advisory Training & Information (AATIS) Office
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive Invitation 1. Send Invitation Letter or
Letter or accomplish receive accomplished
Request Form and Request Form and
Personal Information Personal Information Sheet Administrative Assistant
None 5 Minutes
Sheet AATIS Office
482
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attend proper training 3. Conduct/ Facilitate
training Head, Training Section
None 6 Days Training assistant
AATIS Office
483
3. Technical Assistance for Walk-in Clients
Technical assistance to walk-in client is a service to client who personally visited the Center to ask for a technical assistance
regarding his/her aquaculture project. The NFFTC technical staff provide the technical assistance needed by the client. The
service rendered depends on the subject matter requested by the client.
BFAR-National Freshwater Fisheries Technology Center (BFAR-NFFTC) - Muñoz, Nueva Ecija
Office or Division
Classification Simple
Type of Transaction G2C- Government to Client; G2G- Government to Government; G2B - Government to Business
1. Internal - BFAR Regional Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
484
4. Technical Assistance On-site Visit / Inspection
Technical assistance on-site is a service to client who requested to personally visit or inspect their project by the NFFTC
technical Staff. The request may be done thru phone call, send a letter request via postage mail or social media. Based on the
needs of the client, the Center Chief will assign technical staff who will provide the necessary technical assistance. The client
and technical staff will discuss and schedule the visit. A client feedback form will be given to the client for him to fill up after the
technical assistance.
Office or Division BFAR-National Freshwater Fisheries Technology Center (BFAR-NFFTC) - Muñoz, Nueva Ecija
Classification Simple
Type of Transaction G2C- Government to Client; G2B Government to Business; G2G- Government to Government
1. Internal - BFAR Regional Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
485
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
486
5. Technical Assistance thru Social Media (E-mail, Facebook, Messenger and Text)
Technical assistance thru Social media is a service to client who asked technical assistance via email, facebook, messenger
and text. The staff who directly received the inquiry by social media will immediately reply to the client regarding the assistance
needed.
Classification Simple
Type of Transaction G2C- Government to Client; G2B Government to Business; G2G- Government to Government
1. Internal - BFAR Regonal Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Send messages 1. Receive and reply to E- Supervising
through E-mail, SMS, mail, SMS, other types of Aquaculturist,
other types of message message channel thru Senior Aquaculturists
channel thru Social Social Media None 5 Minutes Aquaculturist II,
Media Aquaculturist I
BFAR- NFFTC
Administrative Office
487
6. Technical Assistance thru Telephone Inquiry
Technical assistance thru telephone inquiry is a service for client who inquire and ask for technical assistance thru telephone
call. The Front Desk Officer will answer the call and give technical assistance or information right away if he/she knows the
information being asked by the client. If the inquiry needs the service of a subject matter specialist, the call will be referred to
concerned technical staff to answer the inquiry of the client.
Office or Division BFAR-National Freshwater Fisheries Technology Center (BFAR-NFFTC) - Muñoz, Nueva Ecija
Classification Simple
Type of Transaction G2C- Government to Client; G2B Government to Business; G2G- Government to Government
1. Internal - BFAR Regional Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Telephone call 1. Answer telephone call
and ask for necessary
information to be written in Senior Aquaculturist
the inquiry form None 5 Minutes
BFAR- NFFTC
Administrative Office
488
7. Training Assistance (On-the-Job Trainee Students)
Training assistance (OJT students) is a service to students who are interested to conduct their on-the-job training at the Center.
A letter request should be submitted by the Adviser/facilitator to the Training Staff. A Memorandum of Agreement between the
School and the Center is signed by the Center Chief and the respective School. The program of activities for the students is
prepared by the Training facilitator wherein the students have the chance to have experience on all programmed activities of the
Center.
Office or Division BFAR-National Freshwater Fisheries Technology Center (BFAR-NFFTC) - Muñoz, Nueva Ecija
4. Evaluation Form Aquaculture Advisory Training and Information Section (AATIS) Office
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
Administrative Assistant
None 5 Minutes
AATIS Office
489
8. Training Assistance as Requested by Clients
Training assistance as requested by client is a service to client requesting for a training. The client should send a letter request
or fill our client request form. Based on the subject matter requested, the training staff will prepare a course design and notify
the client of the schedule. Training duration is dependent on the needs of the client. Regular training duration is five days. After
the training the participants should fill out Training Evaluation form. Certificate is issued by the office after the training.
Office or Division BFAR-National Freshwater Fisheries Technology Center (BFAR-NFFTC) - Muñoz, Nueva Ecija
Classification Complex
Type of Transaction G2C- Government to Client; G2B Government to Business; G2G- Government to Government
1. Internal - BFAR Regonal Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
or accomplish Client or accomplished Client Administrative Assistant
Feedback Form Request Form None 5 Minutes
AATIS Office
490
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attend the training 3. Conduct/ Facilitate
training Head, Training Section
None 5 Days
AATIS Office
491
B. Fisheries Production and Distribution
Classification Simple
Type of Transaction G2C- Government to Client; G2B Government to Business; G2G- Government to Government
1. Internal - BFAR Regonal Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
2. External - Academe (Students, Professors, On-the-Job Trainees, Researches); Operators and
Who may avail: Potential Operators (Fishpond/Fish Cage); Fisherfolk Organizations/Asssociations/People’s
Organization/Cooperatives; Other Government Agencies; National Government Agencies (NGAs);
Local Government Units(LGUs); Senior Citizens; Indigenous People
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
with attachments or with attachments or
accomplish Client accomplished Client
Request Form Request Form and process Senior Aquaculturist
None 10 Minutes
the request for approval BFAR- NFFTC
492
2. Distribution of Fish Seed (Fry, Fingerlings, Post-larvae) For Purchase
Distribution of Fish Seed (Fry, Fingerlings, post larvae) Purchase is a service to client individual and group client who are willing
to purchase fish seed stock . The client must fill out client request form and submit it to the Dispersal Officer.He/she will be
notified by the Dispersal Officer of the schedule of pick up once already approved by the Center Chief. However, in the case of
request wherein the quantity is available on that day, the client may pick up right away the request.The payment will be collected
by the cashier. A client feedback form shall be fill out by the clientele before lieaving the office.
Classification Simple
Type of Transaction G2C- Government to Client; G2B Government to Business; G2G- Government to Government
1. Internal - BFAR Regonal Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
2. External - Academe (Students, Professors, On-the-Job Trainees, Researches); Operators and
Who may avail: Potential Operators (Fishpond/Fish Cage); Fisherfolk Organizations/Asssociations/People’s
Organization/Cooperatives; Other Government Agencies; National Government Agencies (NGAs);
Local Government Units(LGUs); Senior Citizens; Indigenous People
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Accomplish Client 1. Receive accomplished
Request Form Client Request Form and
process request for Senior Aquaculturist
None 10 Minutes
approval BFAR- NFFTC
493
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Receive fish seed 3. Actual distribution
(loading and packing)
Dispersal Aide
None 1 Hour
BFAR- NFFTC
refer to table
TOTAL: 1 Hour, 35 Minutes
below
Required Fees:
PRICE LIST OF TILAPIA FRY, FINGERLINGS AND BREEDERS FOR SALE BY THE BFAR BASED ON FOO NO. 133
PRICE
MESH SIZE WEIGHT RANGE (in g.)
(per piece)
494
3. Free Distribution of Organic Inputs (Duckweed, Azolla, Vermicast) as per Request
Distribution of Organic Inputs (Duckweed, Azolla, Vermicast) is a service for client who would like to avail organic inputs for
free. The client must fill out client request form indicating the particular organic inputs requested. The request will be approved
by the Center Chief. If the input is available, the client may pick up the request on the same day, However, if not ye available
he/she will be notified by the Dispesal Officer in another day. The client will likewise be rquired to fill out client feedback form
after the transaction.
BFAR-National Freshwater Fisheries Technology Center (BFAR-NFFTC) - Muñoz, Nueva Ecija
Office or Division
Classification Simple
Type of Transaction G2C- Government to Client; G2B Government to Business; G2G- Government to Government
1. Internal - BFAR Regonal Offices, Provincial Fishery Offices (PFOs), BFAR Central Office
Personnel and other BFAR National Centers
2. External - Academe (Students, Professors, On-the-Job Trainees, Researches); Operators and
Who may avail: Potential Operators (Fishpond/Fish Cage); Fisherfolk Organizations/Asssociations/People’s
Organization/Cooperatives; Other Government Agencies; National Government Agencies (NGAs);
Local Government Units(LGUs); Senior Citizens; Indigenous People
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
495
FEEDBACK AND COMPLAINTS MECHANISMS
Fill out the client feedback form and drop it at the drop box located at Malasakit desk in the lobby of
Administrative Building
How to send a feedback
Send on the e-mail address: nfftc@yahoo.com
Every Friday the Officer of the Day opens the drop box, compiles and records all feedback submitted.
Feedback requiring reply are forwarded to the concerned sections and they are required to answer
within three (3) days upon the receipt of the feedback.
How feedback is
The reply will be forwarded to the center Chief together with the feedback to check and approve if the
processed
reply of the concerned section/staff is valid and answers the feedback
Fill out the Client Complaint Form and drop it at the drop box located in the Malaskit Desk at the
lobby of Administrative Building
Complaints can also be filed via email address. Make sure to provide the following information:
Incident
Evidence
The Officer of the the Day opens the complaints drop box every Friday and submit to the Action
Officer for evaluation of each complaint.
Upon evaluation, the Action Officer shall start the investigation and forward the complaint to the
relevant section for their explanation.
How complaints are
The Action Officer will prepare report after the investigation and shall submit it to the Center Chief for
processed
appropriate action.
Contact Information of
nfftc@yahoo.com
NFFTC Munoz
496
LIST OF OFFICE
BFAR- National
BFAR-NFFTC, CLSU Cpd., Science City of
Freshwater Fisheries (044) 4560 670
Munoz
Technology Center
BFAR-NFFTC, CLSU Cpd., Science City of
Support Services Section 0922 532 6317
Munoz
Aquaculture Advisory
Training & Information BFAR-NFFTC, CLSU Cpd., Science City of
0916 708 9026
Section Munoz
Tilapia Broodstock
Production Section BFAR-NFFTC, CLSU Cpd., Science City of
0922 376 7246
Munoz
Tilapia Broodstock
Development Section BFAR-NFFTC, CLSU Cpd., Science City of
Munoz
0956 442 2766
Organic Unit
BFAR-NFFTC, CLSU Cpd., Science City of
Munoz
0945 583 2987
Fisheries Biotechnology
Center BFAR-NFFTC, CLSU Cpd., Science City of
(044) 9407 157
Munoz
497
IV. National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Distribution of fish seed for free will be conducted to clients with letter request depending on the availabiltiy of fingerlings. If
there are no available fingerling during the time of request, the dispersal will be scheduled on the first come, first serve basis.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Simple
1. Internal - Provincial Fishery Offices (PFOs), Regional Fishery Officers, BFAR Central Office
Personnel, BFAR National Centers
2. External - Academe (Students, Faculties, On-the-Training, Researchers); Fisherfolk
Who may avail:
Organizations, Associations, People’s Organizations, Cooperatives, Women’s Associations,
Housewives, Senior Citizens, People with Disability, Indigenous People; Other Government Agencies
(National Government Agencies (NGA), Local Government Units (LGUs), House of
Representatives); Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
with requirements and/or with requirements and/or
Administrative Assistant
accomplish Client accomplished Client
II; Administrative
Request Form Request Form and process
None 30 Minutes Assistant IV; Information
the request for approval
Officer
BFAR-NIFTC
498
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive notice of 2. Schedule the distribution
schedule of distribution and notify client on the Administrative Assistant/
scheduled distribution None 5 Minutes Production Head
BFAR-NIFTC
499
2. Distribution of Fish Seed (Fry, Fingerlings, Spats, Post-Larvae) with Payment
Distribution of fish seed thru purchase will be conducted on a first come-fist serve basis. Fry/fingerling purchased will be pick-
up by the clients at the Center.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Simple
1. Internal - Provincial Fishery Offices (PFOs), Regional Fishery Officers, BFAR Central Office
Personnel, BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
500
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
Fees:
501
B. Provision of Extension Support, Education and Training Services
Technical assistance thru the distribution of IEC materials will be conducted to assist/guide participants on the proper
operational procedure on aquaculture (hatchery and culture systems) management, inland resource management and
information on invasive fishes in the Philippines.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Simple
1. Internal - Provincial Fishery Offices (PFOs), Regional Fishery Officers, BFAR Central Office
Personnel, BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
502
2. Technical Assistance for Regular Training
Conducts of National Training Courses on Aquaculture (breeding and culture systems) Management and Inland Resource
Management. The Regular Training conducted is based on the mandates of the Center.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Complex
1. Internal - Provincial Fishery Offices (PFOs), Regional Fishery Officers, BFAR Central Office
Personnel, BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive invitation 1. Send invitation letter or
letter or fill-out Request received accomplished
Form Request Form and process Administrative Assistant
the request by endorsing to II; Administrative
technical staff for None 5 Minutes Assistant IV; Information
appropriate action Officer
BFAR-NIFTC
503
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attend appropriate 3. Conduct appropriate
Senior Aquaculture;
Central training training
Aquaculture II;
None 6 Days Aquaculture I; Technical
Staff
BFAR-NIFTC
4. Fill-out Training 4. Receive filled-out
Evaluation Form Training Evaluation Form
Administrative Assistant
II; Administrative
None 5 Minutes Assistant IV; Information
Officer
BFAR-NIFTC
504
3. Technical Assistance for Walk-in Clients
Technical assistance from walk-in clients regarding issues & constrainst on Aquaculture (Hatchery and Grow-Out Culture
Systems) Management. These involves the operational procedures on breeding and culture of freshwater fishes, materials &
supplies needed for the operation and the budget cost for the operation.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Accomplish Client 1. Receive the
Administrative Assistant
Inquiry Form for inquiries accomplished Client Inquiry
Form None 5 Minutes IV/ Information Officer
BFAR-NIFTC
1.1 Endorse to appropriate
technical staff/official and Senior Aquaculturist;
render needed assistance Aquaculturist II;
Aquaculturist I;
None 5 Minutes
Administrative Assistant
IV; Information Officer
BFAR-NIFTC
505
4. Technical Assistance thru Social Media (E-mail, Facebook, Messenger and Text)
Technical assistance thru social media will be conducted to render advisory services to aquaculture (hatchery & culture
systems) management. These involves inquiry on the breeding & culture of freshwater fishes, its cost & return analysis and
other related experiment & studies conducted by the Center.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Simple
1. Internal - Provincial Fishery Offices (PFOs), Regional Fishery Officers, BFAR Central Office
Personnel, BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
506
5. Technical Assistance thru Telephone Inquiry
Technical assistance thru telephone inquiry will be conducted to assist/guide clients by advisory assistance through phone re:
Aquaculture (Hatchery and Culture Systems) Managgement. These involves telephone inquiries on the price of fingerlings,
available technology, date & time of seminar/training and other operational procedures on pond management.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Simple
G2C - Government to Citizen; G2G - Government to Government; G2B - Government to Business
Type of Transaction Entity
1. Internal - Provincial Fishery Offices (PFOs), Regional Fishery Officers, BFAR Central Office
Personnel, BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Telephone call for 1. Answer /Attend to
inquiry/concern telephone call and ask for Administrative Assistant
the necessary information II; Administrative
to be written in the Inquiry None 5 Minutes Assistant IV; Information
Form Officer BFAR-
NIFTC
507
6. Technical Assistance Visit/Inspection On-site
Technical Assistance on site will be conducted on the actual site where the particular aquaculture operators are situated.
Among the activities to be conducted are: ocular inspection of the area (water source, types of soil, water quality &
facilties/equipment present, etc.) and conduct lecture & hands-on practicum.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Simple
1. Internal - Provincial Fishery Offices (PFOs), Regional Fishery Officers, BFAR Central Office
Personnel, BFAR National Centers
2. External - Academe (Students, Faculties, On-the-Training, Researchers); Fisherfolk
Who may avail: Organizations, Associations, People’s Organizations, Cooperatives, Women’s Associations,
Housewives, Senior Citizens, People with Disability, Indigenous People; Other Government Agencies
(National Government Agencies (NGA), Local Government Units (LGUs), (House of
Representatives); Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
508
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Allow to conduct site 3. Conduct actual site
visit/inspection/ sampling visit/inspection/ sampling Center Chief; Senior
Aquaculture; Aquacultre
None 1 Day
II; Aquaculture I
BFAR-NIFTC
509
7. Training Assistance as Requested by Clients
Training assistance as requested by clients can be availed inside/outside the training Center depending on the availabiltiy of the
training staff and lecture room. These involves aquaculture (breeding and culture systems) management and inland resource
management.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Classification Complex
1. Internal - Provincial Fishery Offices (PFOs), Regional Fishery Officers, BFAR Central Office
Personnel, BFAR National Centers
2. External - Academe (Students, Faculties, On-the-Training, Researchers); Fisherfolk
Who may avail: Organizations, Associations, People’s Organizations, Cooperatives, Women’s Associations,
Housewives, Senior Citizens, People with Disability, Indigenous People; Other Government Agencies
(National Government Agencies (NGA), Local Government Units (LGUs), (House of
Representatives); Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request 1. Receive letter request or
or accomplished Client accomplished Client Administrative Assistant
Request Form Request Form II; Administrative
None 15 Minutes Assistant IV; Information
Officer
BFAR-NIFTC
510
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
511
8. Training Assistance (On-the-Job Trainee Students)
OJT Students will be trained on Freshwater Aquaculture Management. These includes theoretical courses and hands-on
practices in connection to the breeding and culture of freshwater fishes.
Office or Division BFAR- National Inland Fisheries Technology Center (NIFTC) - Tanay, Rizal
Highly Technical
Classification
G2C - Government to Citizen
Type of Transaction
Who may avail: External - On-the-Job Trainee (OJT) Students, Fish farmers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
512
FEEDBACK AND COMPLAINTS MECHANISMS
Type of Complaint:
How to file a Complaint
Date and Time of Transaction:
Person Responsible:
513
LIST OF OFFICE
514
V. National Integrated Fisheries Technology Development Center (NIFTDC) - Bonuan Binloc, Dagupan
City
Environmental assessment services are provided through bathymetric, current and physico-chemical profiling of water
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1.Receive and approve
or fill-out Client Request request for environmental
Form assessment None 5 Minutes
515
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.3 Conduct assessment
Laboratory Technical
survey and collect samples
staff
if needed
None None 15 Days Environmental
Laboratory BFAR
NIFTDC Main Building
1.4. Prepare Billing Form Laboratory Technical
and Order of Payment staff
None Refer to Table 1. 5 Minutes Environmental
Laboratory BFAR
NIFTDC Main Building
2. Pay laboratory fees 2. Collect payment and
depending on number of issue Official Receipt
sampes and type of Collection Officer
analyses requested or Administrative Unit
Refer to Table 1. 5 minutes
done and receive Official BFAR NIFTDC Main
Receipt Building
516
TABLE 1. List of Laboratory Analysis and Corresponding Number of Days/Duration and
Laboratory Fees
Required Fees: Will depend on the type of analysis requested and number of samples.
Bathymetric profiling
Current profiling
Physico-chemical profiling
517
B. Environmental Laboratory Services
Samples such as soil and water from coastal areas, river systems, seawater and other aquaculture areas are submitted to the
laboratory for analyses of various physico-chemical and hydrological parameters, as requested by clients. Laboratory fees are
paid by the client depending on the analyses done.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request Laboratory Technical
or accomplish Client or accomplished Client staff
Request Form Request Form Environmental
None 5 Minutes
Laboratory
BFAR NIFTDC Main
Building
1.1 Approve request for Laboratory Technical
Analysis staff
Environmental
None None 15 Minutes
Laboratory
BFAR NIFTDC Main
Building
518
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Fill out Technical 2. Receive filled out Laboratory Technical
Service Form and submit Technical Service Form staff
samples and receive samples Environmental
None 5 Minutes
Laboratory
BFAR NIFTDC Main
Building
2.1 Check samples Laboratory Technical
condition, container and staff
labelling; Log in samples Environmental
None None 10 Minutes
Laboratory
BFAR NIFTDC Main
Building
2.2 Prepare Billing Form Laboratory Technical
and Order of Payment staff
Environmental
None Refer to Table 2 5 Minutes
Laboratory
BFAR NIFTDC Main
Building
3. Pay for laboratory 3. Collect payment and
analysis fee and secure issue Official Receipt Collection Officer
Official Receipt. Administrative Unit
None 5 minutes
BFAR NIFTDC Main
Building
3.3 Preparation of
Laboratory Analysis Report Laboratory Technical
staff
Environmental
None None 30 Minutes
Laboratory
BFAR NIFTDC Main
Building
519
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Present Official 4. Give a copy of Laboratory Technical
Receipt and receive Laboratory Analysis Report staff
Laboratory Analysis to client upon presenting Environmental
Report the Official Receipt None 5 Minutes
Laboratory
BFAR NIFTDC Main
Building
5. Fill out Client 5. Receive accomplished Laboratory Technical
Satisfaction Feedback Client Satisfaction staff
Form Feedback Form Environmental
None 5 Minutes
Laboratory
BFAR NIFTDC Main
Building
Table 2. List of Laboratory Analysis and Corresponding Number of Days/Duration and Laboratory
Fees
Required Fees to be paid will depend on the analysis requested and number of samples.
DAYS/
PARAMETERS FEE PER SAMPLE
DURATION
Determination of salinity 5 min PHP 30.00
DAYS/
PARAMETERS FEE PER SAMPLE
DURATION
Determination of nitrate 4 hrs PHP 180.00
520
C. Fisheries Production And Distribution
1. Free Distribution of Broodstock, Eggs, Fry and Fingerlings, Postlarvae, Spat (Milkfish, Saline
Tilapia (Molobicus), Freshwater Shrimp, Oyster and Mussel)
Broodstock, Eggs, Fry and Fingerlings, Postlarvae, Spats (Milkfish, Saline Tilapia Molobicus, Freshwater Shrimp, Oyster and
Mussel), are distributed for free and are picked up at the Center by the clients.
Classification Simple
1. Internal -Provincial Fisheries Offices (PFOs), Regional Fishery Officers, Central Office
Personnel, other Centers
2. External - Academe (students, professors, OJTs, researchers); Fisherfolk organizations/
Who may avail: associations/ people’s organizations/ cooperatives/ Women’s associations. Other government
agencies, National Government Agencies (NGAs); Local Government Units (LGUs); Non-
Government Organizations (NGOs); Private hatchery owners; Private fish pond/fish pen owners
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request Aquaculturist II
and process request for Malasakit Help Desk
approval None 30 Minutes BFAR NIFTDC Main
Building Lobby
1.1 Review and approval of Center Chief
request by the Center Chief Office of the Center Chief
None None 15 Minutes BFAR NIFTDC Main
Building
521
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Pay for the 3. Receive payment for
packing/transport packing/ transport materials
materials Aquaculturist
Refer to Table 3. 5 Minutes
BFAR NIFTDC Hatchery
Table 3.
Schedule Fees:
Payment for transport materials (plastic bags) - PHP 10.00 per piece
522
2. Payment of Broodstock, Eggs, Fry and Fingerlings, Postlarvae, Spat (Milkfish, Saline Tilapia
Molobicus, Freshwater Shrimp, Oyster and Mussel)
Broodstock, eggs, fry, fingerlings, postlarvae and spat (Milkfish, Saline Tilapia Molobicus, Freshwater Shrimp, Oyster and
Mussel), are distributed and picked up at the Center by the clients for a certain fee.
BFAR- National Integrated Fisheries Technology Development Center (NIFTDC) Bonuan Binloc,
Office or Division
Dagupan City
Classification Simple
G2G - Government to Government; G2C - Government to Citizen; G2B - Government to Business
Type of Transaction Entity
1. Internal - BFAR Regional Fishery Officers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request Aquaculturist II
and process request Malasakit Help Desk
None 30 Minutes Main Building Lobby
BFAR NIFTDC
1.1 Approve request to buy Center Chief
fry or fingerlings Office of the Center
None None 15 Minutes Chief, Main Building
BFAR NIFTDC
2. Receive the notification 2. Schedule the distribution
on the scheduled and notify client on the
Aquaculturist II
distribution scheduled distribution None 5 Minutes
BFAR NIFTDC Hatchery
523
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Prepare billing form and
order of payment Aquaculturist
None None 5 Minutes
BFAR NIFTDC Hatchery
Table 4:
Payment for transport materials (plastic bags), fry, fingerlings, spat, post larvae, eggs, or broodstock (Total fees will depend on
purchased species or commodities).
Transport Materials - (plastic bags) - PHP 10.00 per piece
Milkfish Fry - PHP 0.23 per piece
Milkfish Breeder - PHP1,000.00 per kilogram
Oyster/Mussel Seedlings:
PHP 0.30 per piece
4-5 inches - PHP 5.00 per piece
524
D. Microbiology, Fish Health and Molecular Pathology Laboratory Services
Samples of water, fish, shrimps and fishery products are examined for various microbiological food pathogens. Aquatic animal
health examination and disease diagnosis are also done during fish mortalities. Specific viral analyses can also be done on
shrimps and crustaceans for disease diagnosis. Laboratory fees are paid by clients depending on the analyses done or
requested.
2. Client Information Form (1 original) BFAR NIFTDC Malasakit Help Desk, Main Building Lobby
3. Technical Service Request Form (1 original) BFAR NIFTDC Main Building Microbiology Laboratory
7. Laboratory Analysis Report (1 original) BFAR NIFTDC Main Building Microbiology Laboratory
8. Client Satisfaction/Feedback Form (1 original) BFAR NIFTDC Main Building Microbiology Laboratory
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive accomplished
and accomplish Client Letter Request and Client Aquaculturist II
Information Form Information Form and Malasakit Help Desk
None 5 Minutes
endorse letter request to BFAR NIFTDC Main
the Office of the Center Building Lobby
Chief for approval
2. Receive approved 1.1 Process approved Center Chief and
letter request and poceed request and endorse to the Aquaculturist II
to Microbiology laboratory Microbiology Laboratory None 5 Minutes Office of the Center Chief
BFAR NIFTDC Main
Building
3. Submit samples to the 1.2 Receive and check Laboratory Technical
Microbiology Laboratory submitted samples for Staff Microbiology
numbering and logging None 5 Minutes Laboratory
BFAR NIFTDC Main
Building
525
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.3 Provide technical Laboratory Technical
assistance and Staff Microbiology
None recommendation None 20 Minutes Laboratory
BFAR NIFTDC Main
Building
2. Fill out Technical 2. Receive Technical Laboratory Technical
Service Request Form Service Request Form Staff Microbiology
None 10 Minutes Laboratory
BFAR NIFTDC Main
Building
2.1 Approve Technical
Service Request Form Head, Microbiology
Laboratoy
None None 5 Minutes
BFAR NIFTDC
Main Building
3. Prepare Billing and Laboratory Technical
Order of Payment Form Staff Microbiology
None Refer to Table 5 5 Minutes Laboratory
BFAR NIFTDC Main
Building
4. Pay the required 4. Receive payment for
Collection Officer
laboratory fees and laboratory fees and issue
Administrative Unit
receive Official Receipt Official Receipt Refer to Table 5 5 minutes
BFAR NIFTDC Main
Building
5. Prepare culture media, Laboratory Technical
reagents, chemicals and Staff
None laboratory paraphernalia for None 4 Hours Microbiology Laboratory
laboratory analysis BFAR NIFTDC Main
Building
6. Conduct analysis, read Laboratory Technical
and interpret results of Staff
None analyses None 10 Days Microbiology Laboratory
BFAR NIFTDC Main
Building
7. Prepare Laboratory Laboratory Technical
Analysis Report and have it Staff and Head,
None checked by the Head of the None 30 Minutes Microbiology Laboratory
Microbiology Laboratory Center Chief
and approved by the BFAR NIFTDC Main
8. Present Official Center
8. Give Chief/OIC
Laboratory Building
Laboratory Technical
Receipt as Proof of Analysis Report to client
Staff Microbiology
Payment and Receive None 10 Minutes
Laboratory BFAR
Laboratory Analysis
NIFTDC Main Building
Report
9. Accomplish Client 9. Receive accomplished
Laboratory
Satisfaction/ Feedback Client Satisfaction/
Technical Staff
Form Feedback Form
None 5 Minutes Microbiology Laboratory
BFAR NIFTDC Main
Building
10 Days, 5 Hours, 45
TOTAL Refer to Table 5
Minutes
526
Table 5. List of Microbiology Laboratory Analysis and Corresponding Fees
Required fees for Laboratory Analysis will depend on number of samples and type of analysis requested
PHP 105.00
Total Vibrio Count -
Total Coliform (MPN) PHP 250.00
527
E. Provision Of Extension Support, Education And Training Services
Information, Education and Communication (IEC) materials on various aquaculture and post harvest technologies, such as
technical brochures, manuals, posters and others are provided for free to interested clients and beneficiaries.
Classification Simple
G2G - Government to Government; G2C - Government to Citizen; G2B - Government to Business
Type of Transaction Entity
1. Internal - BFAR Provincial Fishery Officers, BFAR Regional Fishery Officers, Central Office
Personnel, other BFAR National Centers
2. External - MSMEs, Exporters/fish processors, Potential fish processors and exporters, Academe
(students, professors, OJTs, researchers), Fisherfolk organizations/ associations/ people’s
Who may avail:
organizations/ cooperatives/ Women’s associations, Housewives, Senior Citizens, IPs, Other
government agencies, National Government Agencies (NGAs), Local Government Units (LGUs),
House of Representatives, Non-Government Organizations (NGOs), Private hatchery owners,
Private fish pond/fish pen owners, Private Individuals, Private Institutions
528
2. Technical Assistance Center On-the-Job Training and Immersion
On-the-Job trainings for College and University students and immersion for high school students, using lectures and hands-on
activities on various Aquaculture and Post Harvest Technologies and laboratory techniques and instrumentation of the Center
are provided.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
529
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attend On-the-Job 3. Conduct actual training,
training in the specific lectures and hands-on Aquaculturists/Technical
Unit or Project assigned activities High School:5 - 40 days Saff
and record daily None
College: 25 - 40 days BFAR NIFTDC
attendance on a Log Unit/Projects
Book
High School: 5 - 40
Days, 2 hours, 35
TOTAL None minutes College:
25 - 40 days, 2 hours, 35
minutes
530
3. Technical Assistance for Walk-in Clients
Walk-in clients are provided with technical assistance and advisory services needed.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
531
4. Technical Assistance thru Social Media (E-mail, Facebook, Messenger and Text (SMS)
Technical advisory services on Fisheries and Aquaculture are provided and inquiries are answered through social media.
Classification Simple
1. Internal - BFAR Provincial Fishery Officers, BFAR Regional Fishery Officers, Central Office
Personnel, other BFAR National Centers
2. External - MSMEs, Exporters/fish processors, Potential fish processors, exporter, Academe
Who may avail: (students, professors, OJTs, researchers), Fisherfolk organizations/ associations/ people’s
organizations/ cooperatives/ Women’s associations, Housewives, Senior Citizens, IPs, Other
government agencies, National Government Agencies (NGAs), Local Government Units (LGUs),
House of Representatives, Non-Government Organizations (NGOs), Private hatchery owners,
Private fish pond/fish pen owners, Private Individuals, Private Institutions
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
532
5. Technical Assistance On-site Visit/Inspection and Sampling Collections
Technical advisory services on fisheries and aquaculture are provided during on-site visits and inspection. Sampling or
colllection of samples is done, if needed or necessary.
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
Aquaculturist II
Malasakit Help Desk
None 5 Minutes
Main Building Lobby
BFAR NIFTDC
533
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive notification of 2. Schedule site
Aquaculturist/Laboratory
scheduled visit/inspection/ sampling
Technical Staff
visit/inspection/ and notify client on None 5 Minutes
BFAR NIFTDC
sampling scheduled visit
Unit/Poject
3. Allow visit/inspection of 3. Conduct actual site
facilities and sampling visit/inspection/ sampling Aquaculturist/Laboratory
Analyst
None 1 Day
BFAR NIFTDC
Unit/Poject
534
6. Technical Assistance on the Regular Training
Regular trainings on various Aquaculture and Post Harvest Technologies of the Center, BFAR National Programs and other
relevant topics pertaining to the fisheries and aquaculture industry, are provided for invited participants, such as BFAR staff
from the provincial and regional offices, central office and other Centers, and other individual and group stakeholders.
Classification Complex
535
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5. Accomplish Training 5. Receive accomplished
Evaluation Form Training Evaluation Form Aquaculturist II
None 5 Minutes
Asian Fisheries Academy
536
7. Technical Assistance thru Telephone Inquiry
Technical advisory services on Fisheries and Aquaculture are provided and inquiries are answered through telephone.
Classification Simple
G2G - Government to Government; G2C - Government to Citizen; G2B - Government to Business
Type of Transaction Entity
1. Internal - Provincial Fisheries Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel, other BFAR National Centers
2. External - MSMEs, Exporters/fish processors, Potential fish processors, exporter, Academe
Who may avail: (students, professors, OJTs, researchers), Fisherfolk organizations/ associations/ people’s
organizations/ cooperatives/ Women’s associations, Housewives, Senior Citizens, IPs, Other
government agencies, National Government Agencies (NGAs), Local Government Units (LGUs),
House of Representatives, Non-Government Organizations (NGOs), Private hatchery owners,
Private fish pond/fish pen owners, Private Individuals, Private Institutions
None None
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.Telephone call 1. Answer telephone call
and give necessary Aquaculturists
information for the queries None 5 Minutes BFAR- NIFTDC
Unit/Project
537
8. Training Assistance as Requested by Clients
Trainings on various aquaculture and post harvest technologies of the Center as requested by students, researchers, fisherfolk,
and other interested individuals or groups are provided by NIFTDC technical staff.
Classification Complex
G2G - Government o Government; G2C - Government to Citizen; G2B - Government to
Type of Transaction Business Entity
1. Internal - Provincial Fisheries Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel, other BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request Aquaculturist II
Malasakit Help Desk
None 5 Minutes
BFAR NIFTDC Main
Building Lobby
1.1 Schedule the
appropriate training request Aquaculturist II
Asian Fisheries Academy
None None 5 Minutes
BFAR NIFTDC
Compound
2. Accept/ Receive 2. Notify client,
notification of scheduled stakeholders on the Aquaculturist II
training and confirm schedule of trainings Asian Fisheries Academy
None 30 Minutes
attendance on the BFAR NIFTDC
training Compound
538
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Accomplish Training 4. Receive accomplished
Evaluation Form Training Evaluation Form Aquaculturist II
Asian Fisheries Academy
None 5 Minutes
BFAR NIFTDC
Compound
539
F. Request Distribution of Fry, Fingerlings, Post Larvae and Spat Via Airport/ Seaport
1. Free Distribution of Fry, Fingerlings, Postlarvae, Spat (Saline Tilapia Molobicus, Freshwater
Shrimp, Oyster and Mussel)
Fry, Fingerlings, Postlarvae, Spat (Saline Tilapia Molobicus, Freshwater Shrimp, Oyster and Mussel respectively, are
distributed for free and transported by NIFTDC staff to the airport/seaport and sent via cargo, as requested by clients.
Classification Simple
Type of Transaction G2G - Government to Government; G2B - Government to Business Entity; G2C-Gov't to Client
2. Payment for transport materials and other fees Airport or Philippine Ports Authority (PPA)
5. Local Transport Permit (2 original, 2 duplicate BFAR Region 1 (Point of origin) and BFAR Region 4 A Quarantine
copies) Office (Last Point of Entry)
11. Sticker (6 pieces) and 4-6 pieces BFAR NIFTDC and Cargo
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Send Letter Request 1. Receive Letter Request Aquaculturist II
thru email thru email and process the Office of the Center Chief
request for approval BFAR NIFTDC Main
None 15 Minutes Building
540
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Approve letter request Center Chief
Office of the Center Chief
None None 15 Minutes BFAR NIFTDC Main
Building
5. Actual distribution
(loading and packing)
Aquaculturist II
None None 1 Hour BFAR NIFTDC
Hatchery
541
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
5.5 Weighing and checking
of cargo Cargo Personnel
None None 15 Minutes Airport or Philippine Ports
Authority (PPA)
Table 6.
Payment for transport materials, expressway toll fees, van hire, permits, certificates and other fees at the airport.
Saline Tilapia Molobicus
Saline tilapia
10,000 pieces Molobicus fingerlings
styrophor box
15 pieces (20'x 24' x 32')
PHP 400.00 PHP 6,000.00
carton box
15 pieces (22' x 26' x 34')
PHP 85.00 PHP 1,275.00
polyethylene bag
90 pieces (20' x 30' x 003)
PHP 10.00 PHP 900.00
polyethylene bag
30 pieces (40" x 40" x 003)
PHP 45.00 PHP 275.00
542
5 pieces book sticker paper PHP 45.00 PHP 225.00
packaging tape,
5 rolls brown 2"
PHP45.00 PHP 225.00
airfreight, 15 kg per
15 boxes box (NAIA terminal 1 PHP 1,200.00 PHP 18,000.00
and 3)
Local Transport
2 copies Permit
PHP 100.00 PHP 200.00
PHP 28,880.00
Table 7.
Freshwater Shrimp
polyethylene bag
90 pieces (20' x 30' x 003)
PHP 10.00 PHP 900.00
polyethylene bag
30 pieces (40" x 40" x 003)
PHP 45.00 PHP 275.00
packaging tape,
5 rolls brown 2"
PHP45.00 PHP 225.00
Local Transport
2 copies Permit
PHP 100.00 PHP 200.00
PHP 24,880.00
543
Table 8.
Estimated Cost of Oyster Seedlings Transport to e.g BFAR Region XII
sticker paper, 10
1 pack sheets per pack
PHP 39.75 PHP 39.75
airfreight, (7 kg per
2 boxes box)
PHP 2,000.00 PHP 4,000.00
Local Transport
2 copies Permit
PHP 30.00 PHP 60.00
PHP 13,899.75
544
2. Sold/Purchase Distribution of Fry, Fingerlings, Postlarvae, Spat (Saline Tilapia (Molobicus),
Freshwater Shrimp, Oyster and Mussel)
Fry, Fingerlings, Postlarvae, Spat (Milkfish, Saline Tilapia Molobicus, Freshwater Shrimp, Oyster and Mussel respectively, are
distributed for a certain fee and transported by NIFTDC staff to the airport or seaport, and sent via cargo as requested by the
clients.
BFAR- National Integrated Fisheries Technology Development Center (NIFTDC)-Binloc,
Office or Division Dagupan City
Classification Simple
Who may avail: 2. External - Fisherfolk organizations/ associations/ people’s organizations/ cooperatives/ Women’s
associations, Other government agencies; Local Government Units (LGUs); Private hatchery
owners
6. Local Transport Permit (2 original, 2 duplicate BFAR Region 1 (Point of origin) and BFAR Region 4 A Quarantine
copies) Office (Last Point of Entry)
12. Sticker (6 pieces) and 4-6 pieces BFAR NIFTDC and Cargo
545
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Send Letter Request 1. Receive Letter Request Aquaculturist II
through email and process request for Office of the Center Chief
approval None 15 Minutes BFAR NIFTDC Main
Building
546
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.6 Weighing and checking
of cargo Cargo Personnel
None None 15 Minutes Airport or Philippine Ports
Authority (PPA)
Table 9
Oyster/Mussel Seedlings:
PHP 0.30 per piece
4-5 inches - PHP 5.00 per piece
547
Table 11
List of Algae with Corresponding Prices
Phytoplankton (Microalgae)
Nannochloropsis oculata PHP 60.00
Nannochloropsis sp PHP 60.00
Nannochlorum sp.* PHP 60.00
Teraselmis tetrahele PHP 60.00
Teraselmis batan PHP 60.00
Chlorella vulgaris (marine species) PHP 60.00
Chlorella sp. (freshwater species) PHP 60.00
Dunalleila sp. PHP 60.00
Spirulina sp. PHP 60.00
Chaetoceros calcitrans * PHP 60.00
Chaetoceros gracilis * PHP 60.00
Nitszchia sp. PHP 60.00
Isochrysis galbana * PHP 60.00
Pavlova sp. PHP 60.00
Navicula sp. PHP 60.00
Amphora sp. PHP 60.00
Thalasiosira pseudonana PHP 60.00
Zooplankton PHP 250.00
* Always available, while the rest of the microalgae are cultured in test tubes and need to be mass produced. Reservations
should be made three weeks to one month in advance.
548
G. Distribution of Natural Food
1. Free Distribution of Primary, Secondary and Mass Culture of Natural Food Organisms (Microalgae,
Daphnia and Rotifer)
Natural food organisms such as microalgae, Daphnia and rotifer are distributed for free to clients, and are picked up by the
client at the Center
Classification Simple
G2G - Government to Government; G2B - Government to Business Entity
Type of Transaction
Who may avail: (Internal) BFAR Regional Fishery Officers, other Centers
4. Client Satisfaction/Feedback Form (1 original) BFAR NIFTDC - Biology/Phycology Laboratory, Main Building
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request Aquaculturist II
or accomplish Client or accomplished Client Malasakit Help Desk or
Request Form Request Form and process Laboratory Technical
request for approval Staff Biology/
None 30 Minutes
Phycology Laboratory
BFAR NIFTDC Main
Building
549
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.3 Receive notification 1.3 Notify the client of the Laboratory Technical
for schedule of schedule of distribution of Staff
distribution of request request Biology/Phycology
None 5 Minutes
Laboratory
BFAR NIFTDC Main
Building
2. Receive natural food 2. Examine quality of
organisms and pay for starters under Laboratory Technical
transport materials microscope/Actual Staff
distribution (loading and Biology/Phycology
Refer to Table 9 30 Minutes
packing) and receive Laboratory
payment BFAR NIFTDC Main
Building
Table 9.
Total fees will depend on the amount in liters and the microalge requested
550
2. Sold/Purchased Distribution of Primary, Secondary and Mass Culture of Natural Food Organisms
(Microalgae, Daphnia and Rotifer)
Natural food organisms such as Microalgae, Daphnia and Rotifer are distributed and sold and picked up at the Center by the
clients.
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request 1. Receive Letter Request
with requirements or fill- with requirements or Client Aquaculturist II
out Client Request Form Request Form and process Malasakit Help Desk
request for approval None 30 Minutes
BFAR NIFTDC Main
Building Lobby
551
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Receive natural food 3. Examine quality of Laboratory Technical
organisms starters under staff
microscope/Actual Biology/Phycology
distribution (loading and None 30 Minutes
Laboratory
packing) BFAR NIFTDC Main
Building
4. Pay fees for natural 4. Prepare billing and order Laboratory Technical
food organisms and of payment forms, gate Staff Biology/
transport materials pass and official receipt Phycology Laboratory
Refer to Table
15 Minutes and Collecting Officer
10, 11
Administrative Unit
BFAR NIFTDC Main
Building
5. Accomplish Client 5. Receive accomplished
Satisfaction/ Feedback Client Satisfaction/ Laboratory Technical
Form Feedback Form Staff Biology/
None 5 Minutes Phycology Laboratory
BFAR NIFTDC Main
Building
Refer to Table
TOTAL 1 Hour, 55 Minutes
10, 11
Table 10.
Table 11
List of Algae with Corresponding Prices
Phytoplankton (Microalgae)
Nannochloropsis oculata PHP 60.00
Nannochloropsis sp PHP 60.00
Nannochlorum sp.* PHP 60.00
Teraselmis tetrahele PHP 60.00
Teraselmis batan PHP 60.00
Chlorella vulgaris (marine species) PHP 60.00
Chlorella sp. (freshwater species) PHP 60.00
Dunalleila sp. PHP 60.00
Spirulina sp. PHP 60.00
Chaetoceros calcitrans * PHP 60.00
Chaetoceros gracilis * PHP 60.00
Nitszchia sp. PHP 60.00
Isochrysis galbana * PHP 60.00
Pavlova sp. PHP 60.00
Navicula sp. PHP 60.00
Amphora sp. PHP 60.00
Thalasiosira pseudonana PHP 60.00
Zooplankton PHP 250.00
* Always available, while the rest of the microalgae are cultured in test tubes and need to be mass produced. Reservations
should be made three weeks to one month in advance.
552
H. Toll Processing of Frozen Milkfish
Clients which include fish processors and exporters bring their raw materials such as fresh milkfish to the Korea-Philippines
Seafood Processing Complex for toll processing into fresh frozen whole milkfish, or fresh frozen marinated milkfish or fresh
frozen deboned milkfish for a toll processing fee.
Office or Division BFAR- National Integrated Fisheries Technology Development Center (NIFTDC)-Bonuan Binloc,
Dagupan City
Classification Complex
Type of Transaction G2G - Government to Government; G2B - Government to Business Entity
3. Billing Form (1 original) BFAR NIFTDC Korea Philippines Seafood Processing Complex, Post
Harvest Unit
4. Order of Payment (1 original) BFAR NIFTDC Korea Philippines Seafood Processing Complex, Post
Harvest Unit
6. Transport Certificate (1 original) BFAR NIFTDC Korea Philippines Seafood Processing Complex, Post
Harvest Unit
7. Client Satisfaction/Feedback Form BFAR NIFTDC Korea Philippines Seafood Processing Complex, Post
Harvest Unit
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter of request 1. Approve request for toll Center Chief
for toll processing processing Office of the Center Chief
None 5 Minutes
BFAR- NIFTDC Main
Building
1.1 Process the request Technical Staff;
after approval. Plant Workers
Korea Philippines -
None None 10 Minutes Seafood Processing
Complex (KP-SPC)
Post Harvest Unit
BFAR NIFTDC
1.2 Receiving of raw
Technical Staff;
materials
Plant Workers
Korea Philippines -
None None 1 Hour Seafood Processing
Complex (KP-SPC)
Post Harvest Unit
BFAR NIFTDC
553
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.3 Initial washing Technical Staff;
Plant Workers
None None 2 Hours KP-SPC Post
Harvest Unit
BFAR NIFTDC
1.4 Splitting
Technical Staff;
Plant Workers
None None 3 Hours KP-SPC Post
Harvest Unit
BFAR NIFTDC
1.5 Evisceration and
washing Technical Staff;
Plant Workers
None None 3 Hours KP-SPC Post
Harvest Unit
BFAR NIFTDC
1.10 Packing
Technical Staff;
Plant Workers
None None 1 Hour KP-SPC Post
Harvest Unit
BFAR NIFTDC
554
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1.11 Layering/ Weighing
Technical Staff;
Plant Workers
None None 1 Hour KP-SPC Post
Harvest Unit
BFAR NIFTDC
1.12 Chilling
Technical Staff;
Plant Workers
None None 2 Hours KP-SPC Post
Harvest Unit
BFAR NIFTDC
555
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
6. Receive finished 6. Van loading of products
products (fresh frozen
whole milkfish, fresh Technical staff; Plant
frozen marinated milkfish, Workers
None 2 Hours
fresh frozen deboned BFAR NIFTDC- KP-SPC
milkfish) Post Harvest Unit
Table 13.
Toll Processing Fee (Plant and Labor fee) will depend on the total weight in kilograms of the finished product and type of fish
and weight of raw materials
Plant fee - PHP 7.00 per kilogram of finished product
Labor Fees:
a. Support Services - Team Leader - PHP 400.00 per day (8 hours)
Members- PHP 350.00 per day (8 hours)
b. Spitters - Regular size (300 grams and above) - PHP 1.00 per piece
c. Washer - Regular size (300 grams and above) - PHP 0.75 per piece
Baby (250 grams and below) - PHP 2.50 per kilogram
d. Deboner - Regular size (300-500 grams) - PHP 2.75 per piece
Large (500 grams and above) - PHP 3.00 per piece
Baby (250 grams and below) - PHP 1.50 per kilogram
556
FEEDBACK AND COMPLAINTS MECHANISMS
Answer the Client feedback form and send or submit it to the Office of the Center Chief
Every Friday, the Complaints Officer/Administrative Officer reads all letters of complaints and
feedback, and compiles and records all feedback submitted.
Feedback requiring answers are forwarded to the relevant units/projects and they are required to
How feedback is
answer within three (3) days of the receipt of the feedback.
processed
The answer of the unit/project is then relayed to the citizen.
For inquiries and follow-ups, clients may contact the following
telephone number: (075) 649-6068
Answer the Client Complaint Form and send or submit it to the Administrative Officer/Complaints
Officer at the Administrative Unit Office. BFAR NIFTDC Bonuan Binloc, Dagupan City.
Complaints can also be filed via telephone. Make sure to provide the following - information:
How to file a complaint
Name of person being complained:
Incident:
Evidence:
For inquiries and follow-ups, clients may contact the following
telephone number: (075) 649-6068
The Complaints Officer/Administrative Officer opens the complaints email on a daily basis and
evaluates each complaint. Upon evaluation, the Complaints Officer/Administrative Officer shall start
the investigation and forward the complaint to the relevant office for their explanation. The
How complaints are
Complaints Officer/Administrative Officer will create a report after the investigation, and shall submit
processed
it to the Center Chief for appropriate action. The Complaints Officer /Administrative Officer will give
the feedback to the client. For inquiries and follow-ups, clients may contact the following contact
number: (075) 649-6068
Contact Information of
A R T A : 1c-oAmRpTlaAi n(2ts7@82a)r ta.gov.ph PCCCCB:: 80898088 -881-6565 (SMS)
CCB, PCC, ARTA
557
LIST OF OFFICES
Korea-Philippines
Seafood Processing Russia St., Barangay (075) 649-6084
Complex Bonuan Binloc, Dagupan
City
558
VI. National Seaweed Technology Development Center (NSTDC) - Cabid-an, Sorsogon
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Complex
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
1. Internal - BFAR-Regional Offices Personnel, Central Office Personnel and other BFAR National
Centers
Who may avail: 2. External - Seaweed Farmers, Fisherfolk association, Seaweed Traders, Women’s group,
Academe (Students, Professors, OJTs, Researchers), Local Government Units (LGUs); Non-
Government Organizations (NGOs)
refer to
TOTAL schedule of fees 3 Days, 12 Minutes
below
559
Schedule of Fees:
560
2. Conduct of Assessment on Seaweed Production- National Certificate II (Scholarship)
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Simple
G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
Type of Transaction
1. Internal - BFAR-Regional Offices Personnel, Central Office Personnel and other BFAR National
Centers
2. External - Seaweed Farmers, Fisherfolk association, Seaweed Traders, Women’s group,
Who may avail: Academe (Students, Professors, OJTs, Researchers), Local Government Units, National
Government Organizations, Seaweed Farmers, Fisherfolk association, Seaweed Traders, Women’s
group, Academe (Students, Professors, OJTs, Researchers), Local Government Units (LGUs); Non-
Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Application 1. Receive Application
Form Form, assess and approve Head of the Center
request None 5 Minutes BFAR- NSTDC Center
Office
561
3. Dispersal of Seaweed Propagules and Raw Dried Seaweeds
Dispersal of Seaweeds and Raw Dried Seaweeds for distribution to support and provide the needs of the clients.
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Simple
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive and record the
or accomplished Request Letter Request or
Aquaculturist I BFAR-
Form accomplished Request None 2 Minutes
Form NSTDC
562
4. Issuance of Seaweed Quality Analysis Report (Moisture Content (MC)
To determine the quality of seaweeds moisture content submitted in the laboratory by the requesting parties.
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Simple
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
Who may avail: 2. External - Seaweed Farmers, Fisherfolk association, Seaweed Traders, Exporters, Academe
(Students, Professors, OJTs, Researchers), Local Government Units (LGUs); Non-Government
Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive and record
or accomplish Request Letter Request or
Form and submit accomplished Request
Aquaculturist I BFAR-
Seaweed sample Form and receive Seaweed None 10 Minutes
NSTDC
samples
563
5. Seaweed Quality Analysis (Gel Strength/Yield/Viscosity
To determine the quality of seaweeds submitted in the laboratory by the requesting parties.
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Complex
G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
Type of Transaction
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
Aquaculturist I BFAR-
None 7 Days
NSTDC
2.1 Release the result of
analysis
564
B. Provision for Extension Support, Education and Training Services
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Simple
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
(Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
Who may avail:
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies; National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives; Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
and/or accomplished and/or accomplished Client Administrative Assistant I
Client Request Form Request Form None 5 Minutes & II; Aquaculturist I
BFAR- NSTDC
565
2. Technical Assistance for Regular Training
To provide updated information and transfer the new technology to the participants.
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Simple
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
(Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
Who may avail:
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives; Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Receive Invitation 1. Send Invitation Letter or
Letter or accomplished receive accomplished Aquaculturist I BFAR-
Client Request Form Client Request Form None 5 Minutes
NSTDC
566
3. Technical Assistance for Walk-in Clients
The service involves transfer of technical information or ideas to develop or enhance the skills of Walk-in Clients on various
mariculture technologies.
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Simple
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
(Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
Who may avail:
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives; Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Accomplish and 1. Receive the
Submit the Client Inquiry accomplished Client Inquiry Aquaculturist I BFAR-
None 5 Minutes
Form Form NSTDC
567
4. Technical Assistance On-site Visit/ Inspection
Render technical assistance to the client who may request service on-site.
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Complex
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
Who may avail: (Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives; Non-Government Organizations (NGOs).
568
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3.1 Prepare inspection and
its recommendations Aquacultural Technician
None None 1 Hour I; Aquaculturist I BFAR-
NSTDC
3 Days, 1 Hour, 30
TOTAL None
Minutes
569
5. Technical Assistance thru Social Media (E-mail, Facebook, Messenger and Text (SMS))
Render technical assistance by giving appropriate information thru Social Media (E-mail, Facebook, Messenger and Text)
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Simple
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
Who may avail: (Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives; Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Send messages 1. Receive and reply to E-
through E-mail, SMS, mail, SMS, other types of
other types of message message channel thru Aquacultural Technician
channel thru Social Social Media None 5 Minutes I; Aquaculturist I BFAR-
Media NSTDC
570
6. Technical Assistance thru Telephone Inquiry
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Simple
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
(Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
Who may avail: People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives; Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Telephone call for 1. Answer/ attend to
inquiry/concern telephone call and ask for
necessary information to be Aquaculturist I BFAR-
written in the inquiry form None 5 Minutes
NSTDC
571
7. Training Assistance (On-the-Job Trainee Students)
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter request 1. Receive Letter request
Aquaculturist I
None 3 Minutes
BFAR- NSTDC
572
8. Training Assistance as Requested by Clients
To enhance and strengthen their knowledge on the requested training
Office or Division BFAR-National Seaweed Technology Development Center (NSTDC), Cabid-an, Sorsogon
Classification Complex
Type of Transaction G2C - Government to Citizen; G2B - Government to Business; G2G - Government to Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
Who may avail: (Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives; Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request 1. Receive letter request or
or accomplished Client accomplished Client
Aquaculturist I BFAR-
Request Form Request Form None 5 Minutes
NSTDC
573
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Accomplish Training 4. Receive accomplished
Evaluation Form Training Evaluation Form Aquacultural Technician
None 5 Minutes I; Aquaculturist I BFAR-
NSTDC
574
FEEDBACK AND COMPLAINTS MECHANISMS
Fill-up client feedback form available at the Public Assistance and Complaint Desk (PACD) and drop
it at the designated drop box at PACD within the Administrative Building.
How to send a
feedback?
Contact Information: NSTDC Hotline Number: 0939-125-8448 or nstdcbfar@gmail.com/
nstdcbfar@yahoo.com
Everyday at 9:00 am, the assigned staff at the Public Assistance and Complaint Desk (PACD) opens
the drop box. Submit the feedback forms to the Office of the Center Chief for review then forward to
the HR Staff to compile all the submitted feedback.
Feedback that requires an answer is forwarded to the concerned staff and a reply letter is prepared
How feedback is within two (2) days upon receipt of the feedback.
processed?
The reply from feedback is relayed to client.
For other queries, clients may contact thru NSTDC Hotline Number: 0939-125-8448 or
nstdcbfar@gmail.com/ nstdcbfar@yahoo.com
Fill up the complaint form available at the Public Assistance and Complaint Desk (PACD) and drop it
at the designated drop box located at PACD.
Complaints can also be expressed/filed via the hotline number of NSTDC with the hereunder
required information:
How to file a
complaint? Name of person being complained:
Incident
Evidence
For other queries, clients may contact thru NSTDC Hotline Number: 0939-125-8448 or
nstdcbfar@gmail.com/ nstdcbfar@yahoo.com
Everyday at 9:00 am, the assigned staff at Public Assistance and Complaint Desk (PACD) opens the
drop box. Submit to the Office of the Center Chief for review then forward to the concerned staff for
action.
The Center Chief shall assess and forward the complaint to the concerned staff for clarification/
further explanation.
How complaints are
processed? The assigned staff will then prepare a report based on the investigation for submission to theCenter
Chief for appropriate action.
The assigned staff will give feedback to the client on the action taken by the Center.
For other queries, clients may contact thru NSTDC Hotline Number: 0939-125-8448 or
nstdcbfar@gmail.com/ nstdcbfar@yahoo.com
BFAR-NSTDC: nstdcbfar@gmail.com/nstdcbfar@yahoo.com
0939-125-8448
575
LIST OF OFFICES
0939-125-8448
Technology
Dancalan, Bulusan,
Demonstration and nstdcbfar@gmail.com/nstdcbfar@yahoo.com
Sorsogon City
Verification Farm
576
VII. National Mariculture Center (NMC) - Panabo, Davao Del Norte
Office or Division BFAR - National Mariculture Center (NMC) - Panabo, Davao del Norte
Classification Simple
G2C - Government to Citizen; G2B - Government to Business Entity; G2G - Government to
Type of Transaction Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
Who may avail: (Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies (National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives); Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter 1. Receive Letter Request/
Request/Accomplish accomplished Client
Client Request Form to Request Form
BFAR-NMC Administrative Aide IV
Administrative Office None 5 Minutes BFAR-NMC
(bfarnmcpanabocity@ Administrative Office
gmail.com;
bfarrftcpanabocity@
yahoo.com)
2. Receive Information, 2. Provide the IEC
Education and materials needed/
Communication (IEC) requested
Aquaculturist I
materials needed/
BFAR-NMC Operation
requested from the office None 5 Minutes
Technical Advisory
of Technical Advisory
Services
Services
(bfarnmctrainings@gmail.
com )
577
2. Technical Assistance for Regular Training
The Center also has regular trainings to identified areas and participants. The training duration would last for maximum of 6
days thru illustrated lecture, guided workshop, site visitation and practicum/hands-on activities to enhace or development the
knowledge of the participants on mariculture technologies. Training materials or kits and meals and snacks for the participants
will be provided by the Center while supplies for the operation of the mariculture project are shouldered by the participants and
concerned agencies involved. Certificate of Completion will be issued by the Center to successful participants at the end of the
training.
Office or Division BFAR - National Mariculture Center (NMC) - Panabo, Davao del Norte
Classification Simple
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
Who may avail: (Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies (National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives); Non-Government Organizations (NGOs).
578
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attend training (live-in; 3. Conduct training
Aquaculturist I
BFAR-NMC Training
BFAR-NMC Operation
Hall) None 6 Days
Technical Advisory
Services
4. Accomplish Training 4. Receive accomplished
Evaluation Form to be Training Evaluation Form
distributed by the Aquaculturist I
Technical Advisory BFAR-NMC Operation
None 5 Minutes
Services Office at the Technical Advisory
end of the training Services
579
3. Technical Assistance for Walk-in Clients
The service involves transfer of technical information or ideas to develop or enhance the skills of Walk-in Clients on various
mariculture technologies. Methodologies include lecture and site visitation to demonstration farms by the Center's technical
staffs. Information materials are distributed to further provide information to clients.
Office or Division BFAR - National Mariculture Center (NMC) - Panabo, Davao del Norte
Classification Simple
G2C - Government to Citizen; G2B - Government to Business Entity; G2G - Government to
Type of Transaction
Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
1. Client Inquiry Form (1 copy; original) BFAR-NMC Operation (Technical Advisory Services)
2. Client Feedback Form (1 copy; original) BFAR-NMC Operation (Technical Advisory Services)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Accomplish Client 1. Receive the
Inquiry Form at the accomplished Client Inquiry Senior
Technical Advisory Form Administrative Assistant I
Services Office None 5 Minutes BFAR-NMC Operation
Technical Advisory
Services
580
4. Technical Assistance thru Social Media (E-mail, Facebook, Messenger and Text)
The Center extends its technical assistance thru social media platform during office hours. Scan copies of Information,
Education and Communication (IEC) materials are given per request of clients and exchange ideas are shared thru text and e-
mail messages.
Office or Division BFAR - National Mariculture Center (NMC) - Panabo, Davao del Norte
Classification Simple
G2C - Government to Citizen; G2B - Government to Business Entity; G2G - Government to
Type of Transaction
Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
Who may avail: (Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies (National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives); Non-Government Organizations (NGOs).
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Send messages 1. Receive and reply to E-
through E-mail mail, SMS, other types of
(bfarnmcpanabocity@ message channel thru
gmail.com; Social Media Senior
bfarrftcpanabocity@ Administrative Assistant I
yahoo.com; BFAR-NMC Operation
bfarnmctrainings@ Technical Advisory
None 5 Minutes
gmail.com), SMS Services or
(09178718241), other Administrative Aide
types of message IV BFAR-NMC
channel thru Social Administrative Office
Media
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5. Technical Assistance thru Telephone Inquiry
Clients with concerns on mariculture technologies thru telephone call are catered immediately by the Center during office hours.
Office or Division BFAR - National Mariculture Center (NMC) - Panabo, Davao del Norte
Classification Simple
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
582
6. Technical Assistance Visit/Inspection On- Site
Technical assistance can be rendered on-site per request of client to properly demonstrate and transfer various mariculture
technologies. The Center will communicate properly to the client on the schedule and the assigned focal person to conduct the
assistance.
Office or Division BFAR - National Mariculture Center (NMC) - Panabo, Davao del Norte
Classification Simple
G2C - Government to Citizen; G2B - Government to Business Entity; G2G - Government to
Type of Transaction Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
Who may avail: (Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies (National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives); Non-Government Organizations (NGOs).
3. Client Satisfaction Feedback Form (1 copy; original) BFAR-NMC Operation (Technical Advisory Services)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit letter request 1. Receive Letter Request
(bfarnmcpanabocity@ or accomplished Client
gmail.com; Request Form
bfarrftcpanabocity@
yahoo.com) or Administrative Aide IV
accomplish Client None 5 Minutes BFAR-NMC
Request Form (BFAR- Administrative Office
NMC Administrative
Office)
583
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
2. Receive notification 2. Schedule site
and confirmed visit/inspection and notify
attendance for the client on the scheduled visit
scheduled visit from the Senior Aquaculturist
Technical Advisory BFAR-NMC Head
None 5 Minutes
Services Office (If thru E- of Operation Technical
mail: bfarnmctrainings@ Advisory Services
gmail.com)
584
7. Training Assistance (On-the-Job Trainee Students)
The Center offers On-the-Job Training to students from State Colleges and Universities (SUCs) to develop or upgrade their
skills and capabilties on mariculture technologies. The training involves illustrative lectures and hands-on/practicum activities.
Each student will be graded by the staffs according to thier performance and Certificate of Completion will be issued by the
Center to successful students at the end of the training.
Office or Division BFAR - National Mariculture Center (NMC) - Panabo, Davao del Norte
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
585
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
4. Attend On-the-Job 4. Actual training
training (supervised by Aquaculturist I
Technical Advisory BFAR-NMC Operation
Services) None 20 Days
Technical Advisory
Services
586
8. Training Assistance Program as per Requested by Clients
Provision of training to clients is one of the priority activities of the Center. The training duration would last for maximum of 5
days thru illustrated lecture, guided workshop, site visitation and practicum/hands-on activities to enhace or development the
knowledge of the participants on mariculture technologies. Training materials or kits will be provided by the Center while
supplies for the operation of the mariculture project are shouldered by the participants and concerned agencies involved.
Certificate of Completion will be issued by the Center to successful participants at the end of the training.
Office or Division BFAR - National Mariculture Center (NMC) - Panabo, Davao del Norte
Classification Simple
G2C - Government to Citizen; G2B - Government to Business Entity; G2G - Government to
Type of Transaction Government
1. Internal - Provincial Fishery Offices (PFOs), BFAR Regional Fishery Officers, BFAR Central
Office Personnel and BFAR National Centers
2. External - MSMEs; Exporters/Fish Processors; Potential Fish Processors, Exporter; Academe
Who may avail: (Students, Professors, On-the-Job Training, Research); Fisherfolk Organizations, Associations,
People’s Organizations, Cooperatives, Women’s Associations, Housewives, Senior Citizens,
Indigenous People; Other Government Agencies (National Government Agencies (NGAs); Local
Government Units (LGUs) and House of Representatives); Non-Government Organizations (NGOs).
Client/Requesting Party/ies
1. Letter Request (1 copy; Email or original)
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
1. Submit Letter Request 1. Receive Letter Request
or fill out Client Request for specific training or
Form to BFAR-NMC accomplished Client
Administrative Office Request Form Administrative Aide
(bfarrftcpanabocity@ None 5 Minutes IV BFAR-NMC
yahoo.com & Administrative Office
bfarnmcpanabocity@
gmail.com)
587
FEES TO BE PERSON
CLIENT STEPS AGENCY ACTION PROCESSING TIME
PAID RESPONSIBLE
3. Attend proper training 3. Conduct training
(live-in at BFAR-NMC Aquaculturist I
Training Hall or on-site BFAR-NMC Operation
training) None 5 Days
Technical Advisory
Services
588
FEEDBACK AND COMPLAINTS MECHANISMS
Request client feedback form from any staffs and drop it at the designated drop box located at the
main entrance of the Administrative building.
How to send a
feedback? Contact Information: Human Resources Section- Administrative Services
0917-871-8241 or bfarnmcpanabocity@gmail.com / bfarrftcpanabocity@yahoo.com
Everyday at 9:00 am, the Human Resource Section opens the drop box. Compiles and records all
feedback submitted.
Feedback that requires an answer, forwards to concerned staff and they prepare a reply letter within
two (2) days upon receipt of the feedback.
How feedback is
processed?
The reply from feedback is relayed to client.
For further queries, clients may reach Human Resource Section at 0917-871-8241 or
bfarnmcpanabocity@gmail.com / bfarrftcpanabocity@yahoo.com
Fill out the Client Complaint Form available at the Human Resource Section and drop it at the
designated drop box located at the main entrance of the administrative building.
Complaints can also be filed via telephone with the required information:
For further queries, clients may reach Human Resource Section at 0917-871-8241 or e-mail at
bfarnmcpanabocity@gmail.com / bfarrftcpanabocity@yahoo.com
Everyday at 9:00 am, the Human Resource Section opens the drop box. Compiles and records all
feedback submitted.
The Complaint Officer shall start the investigation and forward the complaint to the concerned staff
for their explanation.
How complaints are
processed? The Complaint Officer will then prepare a report based on the investigation for submission to the
Head of Agency for appropriate action.
The Complaint Officer will give feedback to the client on the action taken by the Center.
For further queries, clients may reach Human Resource Section at 0917-871-8241 or
bfarnmcpanabocity@gmail.com / bfarrftcpanabocity@yahoo.com
ARTA: complaints@arta.gov.ph/ 1-ARTA (2782)
589
LIST OF OFFICES
bfarnmcpanabocity@gmail.com;
Center Chief Office Coastal Road, Brgy. Cagangohan,
bfarrftcpanabocity@yahoo.com
bfarnmcpanabocity@gmail.com;
Policy, Planning and Coastal Road, Brgy. Cagangohan,
bfarrftcpanabocity@yahoo.com
bfarnmcpanabocity@gmail.com;
Administrative Office Coastal Road, Brgy. Cagangohan,
bfarrftcpanabocity@yahoo.com
590
LIST OF OFFICES
Human Resource
3rd Flr., Fisheries Bldg., BPI Compound, Visayas
Management
Avenue, Q.C. 8-9296484 /
Section(HRMS)
7-4548651
Property & Inventory 2nd Flr., Fisheries Annex Bldg., BPI Compound,
Visayas Avenue, Q.C.
7-4560326 /
Section
379-7377
General Services Section 2nd Flr., Fisheries Annex Bldg., BPI Compound,
8-9296126
(GSS) Visayas Avenue, Q.C.
Bids & Awards Committee 2nd Flr., Fisheries Bldg., BPI Compound, Visayas
3324661
(BAC) Avenue, Q.C.
591
DIVISION SECTION / UNIT LOCATION CONTACT INFO
Fisheries Post-Harvest
2nd Flr., Fisheries Bldg., BPI Compound, Visayas 7-4544362 /
Technology Division
Avenue, Q.C. 7-4541083
(FPHTD)
Fisheries Certification
7-426-6532 /
Section (FCS) / One Stop 8-834-2429->30
Center
Fisheries Inspection
Fisheries Inspection & 8-929-5630
Section (FIS) Ground Flr., Fisheries Complex Bldg., BPI
Quarantine Division
Compound, Visayas Avenue, Q.C.
(FIQD) Fisheries Audit Section 7-455-2887 /
(FAS) 7-455-1049
Fisheries Quarantine
Section (FQS)
592
DIVISION SECTION / UNIT LOCATION CONTACT INFO
593