If not delivered: Locked Bag 7834 Canberra Bc, ACT 2610

CLK2LETTERP240503786001

Reference: 604 043 158B

Miss Isabel M Busher

169b Bussell Hwy
WEST BUSSELTON WA 6280

27 October 2023

Your Parenting Payment

Immediate payment 14/10/2023 to 27/10/2023 due on 31/10/2023 $586.90
Regular Payment from payment date 14/11/2023
Parenting Payment Single $970.20
Plus Energy Supplement + $12.00
Plus Pharmaceutical Allowance + $6.60

Less Lump Sum Advance Repayment - $38.50

Less WA Government Housing Payment - $305.40
Less Basic Household Goods - $58.00

Total $586.90

Information used for calculating your regular payment

Total Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $10.00
Annual Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $0.02

Important Information
• As requested, we have set up the following Centrepay deduction:
- From 31 October 2023, $58.00 will be paid to RENT4KEEPS VICTORIA for Basic
Household Goods.
• Centrepay can be used to pay a range of bills and ongoing expenses direct from your
Centrelink payment such as rent, utilities and other household costs. You can set up your
Centrepay deductions in a way that suits you. You can:
- have more than one Centrepay deduction
- choose which bills we pay first
- set a target amount for when a deduction will stop
- set an end date within the next 12 months
- change a deduction amount
- change a deduction amount for up to 13 weeks, then go back to the previous deduction
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For online services For more information For complex enquiries

my.gov.au servicesaustralia.gov.au 136 150
Indigenous Services
ExpressPlus mobile apps FreecallTM 1800 136 380

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amount
- stop deductions for up to 13 weeks, then start them again.

• You can make changes to your deductions or set up a new one by:
- going to my.gov.au and signing in to access your Centrelink online account. If you do not
have a myGov account, you can create one and link it to your Centrelink online account.
- using the Express Plus Centrelink mobile app. You can download the free app to your
mobile device. Make sure you have the latest version installed.
- at a service centre with help from our staff, or
- by calling us on your regular payment number.

Our service centres have free Wi-Fi and computers available for you to use.

• If your Parenting Payment payments are delayed, reduced or cancelled, you may need to
contact the business to set up another payment method to avoid falling behind.

For more information, go to servicesaustralia.gov.au/centrepay

• You should check your Centrepay deductions regularly to make sure they are still right. You
can do this by going to my.gov.au and signing in to access your Centrelink online account, or
by using the Express Plus Centrelink mobile app on your mobile device. You can also view
and print your Deduction Statement. It shows your next payment from us, the deductions set
up to come out of that payment and other details relating to your deductions. For more
information about the Deduction Statement, please go to
servicesaustralia.gov.au/deductionstatements

For information about managing your money, please go to

servicesaustralia.gov.au/managingmoney

. go to servicesaustralia.gov.au/feedback for other options.

Your reference number is 604 043 158B
If this does not resolve your concerns, you can make a complaint to
If you do not understand or agree with a decision we the Commonwealth Ombudsman at ombudsman.gov.au using the
have made online complaints form. If you are unable to complete the online form,
. You can contact us and we will explain the decision. We may be you can call them on 1300 362 072.
able to resolve your concerns without a formal review.
. You can apply for a formal review of the decision. We can change
the decision if it is wrong. This review is free.
It is important to apply for a formal review within 13 weeks of being
notified about the decision. You can still apply after this time. However
if we change the decision, it may only take effect from the date you
applied for the formal review.

Go to servicesaustralia.gov.au/reviewsandappealsfor more
information.

If you do not agree with the outcome of the formal review, you can
apply to the Administrative Appeals Tribunal (AAT). The AAT is an
independent body which can review a range of decisions made by
Services Australia. The AAT can only review a decision that we have
reviewed. For more information about applying to the AAT, please go
to aat.gov.au

Privacy and your personal information

The privacy and security of your personal information is important to
us, and is protected by law. We need to collect this information so we
can process and manage your applications and payments, and provide
services to you. We only share your information with other parties
where you have agreed, or where the law allows or requires it. For
more information, go to servicesaustralia.gov.au/privacy

To make a complaint or give us feedback

We aim to resolve your concerns as quickly as possible. If you want to
make a complaint or give us feedback you can:
. call our feedback and complaints line on 1800 132 468, or

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