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  • In318 20212 Ix53 Grupo5

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    Ale Costa
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    The document presents the final work of a group of engineering students on a software project to create an online appointment booking system for a health clinic. It includes diagrams of the use cases, activities, sequences and classes of the system, as well as prototypes of the user interface for functions such as user registration, appointment selection, confirmation and error handling. It also shows administrative and statistical report screens and the database design in Excel. The problem addressed is the digitization of customer service processes in the health sector.

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    IN318-20212-IX53-GRUPO5 (2)

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    The document presents the final work of a group of engineering students on a software project to create an online appointment booking system for a health clinic. It includes diagrams of the use cases, activities, sequences and classes of the system, as well as prototypes of the user interface for functions such as user registration, appointment selection, confirmation and error handling. It also shows administrative and statistical report screens and the database design in Excel. The problem addressed is the digitization of customer service processes in the health sector.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    3 views14 pages

    In318 20212 Ix53 Grupo5

    Uploaded by

    Ale Costa
    The document presents the final work of a group of engineering students on a software project to create an online appointment booking system for a health clinic. It includes diagrams of the use cases, activities, sequences and classes of the system, as well as prototypes of the user interface for functions such as user registration, appointment selection, confirmation and error handling. It also shows administrative and statistical report screens and the database design in Excel. The problem addressed is the digitization of customer service processes in the health sector.

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    of 14

    RESERVA DE CITAS ONLINE

    CLÍNICA MAISON DE SANTÉ


    PROFESOR:
     REYESMORALES, Norman

    INTEGRANTES:
     ESCRIBA ALEGRE,Maricielo
     MUÑANTELUNA, Franco
     PAUCAR TRUJILLO, Angela
     QUISPE SALAS, Angela

    TRABAJO FINAL - SOFTWARE PARA INGENIEROS


    PROBLEMA ELEGIDO
    El área de atención al cliente ha sufrido considerables transformaciones, dejando
    la presencialidad para pasar a ser un proceso completamente digital.

    TABLA DE ENCUESTA DE SATISFACCIÓN AL CLIENTE


    DIAGRAMA DE CASOS DE USO

    Fuente: Elaboración Propia


    DIAGRAMA
    DE ACTIVIDADES

    Fuente: Elaboración Propia


    DIAGRAMA DE SECUENCIAS

    Fuente: Elaboración Propia


    DIAGRAMA DE CLASES

    Fuente: Elaboración Propia


    Ventana Principal del Usuario:

    P
    R
    O
    T
    O
    T
    I
    P
    O Fuente: Elaboración Propia
    Ventana Crear cuenta:

    CREDITS: This presentation template was created by


    Slidesgo, including icons by Flaticon, and infographics &
    images by Freepik and illustrations

    Fuente: Elaboración Propia


    Ventana Seleccionar Cita:

    CREDITS: This presentation template was created by


    Slidesgo, including icons by Flaticon, and infographics &
    images by Freepik and illustrations

    Fuente: Elaboración Propia


    Horario de doctores:

    CREDITS: This presentation template was created by


    Slidesgo, including icons by Flaticon, and infographics &
    images by Freepik and illustrations

    Fuente: Elaboración Propia


    Ventana Confirmación de Cita:

    CREDITS: This presentation template was created by


    Slidesgo, including icons by Flaticon, and infographics &
    images by Freepik and illustrations

    Fuente: Elaboración Propia


    Ventana Error de Horario:

    CREDITS: This presentation template was created by


    Slidesgo, including icons by Flaticon, and infographics &
    images by Freepik and illustrations

    Fuente: Elaboración Propia


    Ventana Reporte Administrativo: Ventana Histograma:

    CREDITS: This presentation template was created by


    Slidesgo, including icons by Flaticon, and infographics &
    images by Freepik and illustrations

    Fuente: Elaboración Propia


    Base de Datos en Excel:

    CREDITS: This presentation template was created by


    Slidesgo, including icons by Flaticon, and infographics &
    images by Freepik and illustrations

    Fuente: Elaboración Propia

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