2rrvi2023 08.49 IMiTeale - Suppor, Frequently Asked Questions Search. Q MITCalc Mechanical, Industrial and Technical Calculations Your day-to-day partner on the way to an excellent product Support We are here to help you if you encounter any problems. We kindly ask you to browse the list of Frequently Asked Questions first before you submit your inquires, as it is very likely you will find a satisfactory answer there. Registration and business inquiries For inquiries of business character and all questions about the registration process, please send us an e-mail to sales@mitcalc.com. Technical inquiries For technical inquiries, please send an e-mail support@mitcalc.com, In your e-mails to us, please include all important info regarding the installed product, including your Registration Number, MITCalc Application version, MS Office version, and OS version. Attaching a screenshot to your support request will help us quickly understand and ultimately resolve your issue Note: Technical support is provided to registered users only. Frequently Asked Questions Business inquiries and registration: + Do you offer multi-license discounts? + How long does it take to receive the authorization code after the payment's htipstwwwemiteale com/enisuppert him 132rrvi2023 08.49 Teale - Support, Frequenlly Asked Questions been made? Technical inquiries: + The installation of mitcalc.xla does not work. The installation of mitcalc.xla was unsuccessful. + When launching the calculation, | experience a problem with enabling the “macros” function? + When activating different radio divs on the calculation sheet, why does a dialog box with a VBA Run-time error appear? + Thave installed MITCalc in an admin account and when trying to run it from a user account, I see a pop-up window saying “System Error” — MITCale has probably been installed incorrectly. + The message “Cannot find mitcalc.xla” is displayed every time I run Excel after uninstalling MITCalc. + Problem with authorization: The displayed authorization dialogue has the authorization code box grayed out and the authorization code cannot be entered, + Problem with disappearing control elements: When opening the document with the calculation and when opening a paragraph, control elements are missing (buttons, select lists, switches). nitpsilwwwsitale-comvenisupport. him2rri2023 08.49 \MiTeale - Suppor, Frequently Asked Questions All Rights Reserved. © 2003 - htipstwwwemiteale com/enisuppert him a