Root Cause Analysis

S.No Desc Timeline Status

1 Problem Definition:
PiLog submitted Pilot batch has quality issues
such as Inconsistency, Data missing, Wrong 1 Day
data population, Not followed existing V7 etc..

2 Assemble core PiLog Team:

Identification and gathering the core team for
discussions for failure of pilot items and 2 Day
committed to the RCA Process

3 Gathering Information:
Collecting all relevant data, including client
comments, production records, quality control 2 Day
reports and data

4 Identification of immediate action:

Address immediate concerns or actions need to
prevent further issues while the RCA is on going 1 Day

5 Brainstorm potential causes:

Brainstorm sessions with the team to generate 2 Day
a list of possible causes for the issue
6 Data Analysis:
Analyze the collected data to validate potential 5 Days
causes and identification of trends
7 Document RCA Report:
Creation of detailed report summarizing the 5 Days
RCA Process, Findings, recommendation and
action and outcomes

8 Communicate with client:

Maintain communication with the client Weekly
throughout the RCA Process, Providing update
on progress
S.No Desc Timeline Status
9 Review and Learn:
After implementing corrective actions, conduct
a review to evaluate the effectiveness of the 5 Day
solutions and capturing lessions learned.

10 Continuous improvement:

Insights gained form the RCA to drive Ongoing

continuous improvement in processes and
products