11/29/23, 9:31 PM Yahoo Mail - Delivery information (231027-1370063 )

Delivery information (231027-1370063 )

From: keine-antwort-no-reply-mail@eibabo.com

To: cif22@yahoo.com

Date: Tuesday, November 14, 2023 at 04:30 PM EST

eibabo® – The Technology Store

SMART HOME LIGHTING SWITCH PROGRAMS ELECTRICAL MATERIAL

Please add info@eibabo.com to your address book.

Shipping address: Order number:

maria manobanda
la paz y buenos aires
231027-1370063
180106 ambato Please report the order number for inquiries.
Ecuador (www.eibabo.com/en)

The delivery consists of 1 package/s. Note: First status information delivered until the day following this
message. For the current status of your delivery, please click the following Track & Trace link:

DHL-Package-ID 4038362160 (Track & Trace)

Date: 14.11.2023

Dear Mr. manobanda, herewith we confirm dispatch of the following:

Order number: 231027-1370063

Date of order: 27.10.2023
Selected payment method: Amazon Payments
Your customer no.: 2262771

Please note that receipt of the goods must be guaranteed on the day of delivery by DHL or that you have left a
message where to hand over the goods. In general, DHL tries only once to hand over the goods. If this
is not possible they take the goods back to the nearest post office / freight centre where they can be picked up
(by yourself, do not forget your ID). A card left by DHL will tell you the address of the respective freight
centre.

Overview of your ordered items:

Quantity Item Price Total

15 Power supply output: 24VDC/5A - DC-power 106,34 1.595,10

supply 100...240V/24...29,5V USD USD
QUINT4-PS/1AC/24DC/5
Product No.: EB16105198
Manufacturer: Phoenix
Manufacturer no.: QUINT4-PS/1AC/24DC/5

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12 SCALANCE XB108-2 8x 10/100 Mbit/s - Network switch 810/100 Mbit 476,96 5.723,52
ports 6GK5108-2BD00-2AB2 USD USD
Product No.: EB16116421
Manufacturer: SIEMENS
Manufacturer no.: 6GK5108-2BD00-2AB2

Sub total excl. VAT (Tax): 7.318,62

USD

Shipping costs: 280,67 EUR

Creation of customs papers: 42,75 USD

3% Discount: -219,56 USD

PROM3000

Plus VAT (Tax): 0,00 USD

Total amount: 7.449,47

USD

Contract amount: 6.795,97

EUR

Note on accounting:
You will receive your invoice in euro. Your total amount equals a contract price of 6.795,97

EUR. Current eibabo® exchange rate: 1.00 EUR = 1.09616 USD

Contact (24h daily):

> www.eibabo.com/en
Mrs
Jutta Tietze
> LOGIN
Customer
> „Order overview“
service
> Select your order: 231027-1370063

Here you can get in contact with us. In this area, you will
also find all correspondences already created. This
terminal is directly connected with our communication
center.

Please do not send any e-mails to us but use this terminal with direct connection to our call center and
merchandise management system.

The

INVOICE
is made out separately and automatically by the order handling system and sent to you by e-mail (PDF), as
soon as the dispatch note has been booked in our internal system. This might take up to 3-5 days after
arrival. If urgent, you can receive an invoice earlier. In this case, please contact us again using your
separate order history in your personal customer account or by e-mail (guest -without registration and
customer account). Then we will request an early invoice from the data center.

In case of a visible (outside)

TRANSPORTDAMMAGE
(for DHL deliveries only, not for deliveries by other parcel services or shipping companies) please contact
your nearest DHL branch to complain about the damage in transit. Please do not forget to inform us
simaultaneously using your personal customer account. Should the package have been damaged during
transit (visible [outside]), please take the following steps to ensure a correct handling of the complaint.
Please take all the goods in their original packing (the internal packing material, too) to your nearest post
office or agent to fill in a damage report. The damage must be reported within 7 working days after receipt of
the goods. The post office or agent will fill in a damage report of which you will receive a copy. They will keep
the delivery to send it to the packing company for assessment of the packing. The assessment of the packing
is necessary to deal with the complaint. You can specify whether you want the delivery back or have it sent
back to the sender. If you want to send it back to the sender, the package is returned to the sender with its
original delivery number. The complaint will be settled between DHL and the sender. If there are any
problems filling in the damage report at the post office, please show them these certificates.

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11/29/23, 9:31 PM Yahoo Mail - Delivery information (231027-1370063 )

If you have a

COMPLAINT
please login to your personal customer account and select your order:

231027-1370063

There you can find a order history record and the contact form to your order. You can type a question,
complaint or answer to an existing order directly in this terminal. About the status you are informed by e-mail
and your personal customer account, as soon as a coworker entered the complaint to your order in the
system.

Thank you for your order! We hope you were satisfied with our services, if so, then recommend us. If,
however, you are dissatisfied with our services or have recommendations for improvements or changes,
please send us an e-mail. We will treat your communications confidentially and will immediately
integrate your valuable information into our service.

Thank you for placing an order! We hope you are satisfied with our service. If so, please recommend us.
However, if you are not completely satisfied or can suggest improvements or modifications do not hesitate
to send a message through your personal customer account (order history) or by mail. Your message will be
confidential and we will make use of your valuable suggestions as fast as possible.

Visit us again soon!

OUR SERVICES

Track & Trace

Personal contact Order Chat Short delivery
package tracking
24h/365d with history warehouse items

IMPRINT

eibabo® is a business of the

eibmarkt.com GmbH (100%
subsidiary of the EIBMARKT® GmbH
Holding)

Address: eibmarkt.com GmbH

Kemmlerstrasse 1
08527 Plauen
Germany

Phone (German-language): +49 (0) 3741 14898-0

Phone (English-language): +49 (0) 3741 14898-131
Fax: +49 (0) 3741 14898-129

E-Mail: info@eibabo.com

District Court of Chemnitz, HRB

Commercial Register: 25845
Managing Director (CEO): Marco Labáhn
Tax number: 223/108/04235
VAT-ID: DE271394772

D-U-N-S® No.: 312856274

EORI No.: DE1001965
Customs-certified exporter*: DE/3000/ZA/1325

Liable acc. to § 55 RStV: Marco Labáhn

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The European Commission provides

a platform for online dispute
Online dispute resolution acc. to article 14 para.
resolution (OS) which you can find
1 ODR-VO:
under
https://ec.europa.eu/consumers/odr/

* eibmarkt.com GmbH is authorized by the German customs authorities and connected to the AEB data processing
center and operates according to the ATLAS procedure certified by the Federal Finance Department.

Note (phone): Mon till Thu 09:00-12:00 and 13:00-16:00, Fri 15:00 (CET)

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errors in this e-mail please contact the postmaster. At the same time this footnote confirms that this e-mail has
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