172%, We HACTABHO-HAYYHOM BERRY It @AKYJITETA 3A XOTEIHJEPCTBO H TYPH3AM Y BPIbAUKOS BAIbH YHHBEP3HTETA Y KPATYJEBLLY Tipeaer: Hazemraj Kommenje o ouenu aoxropexe aucepraunje Onaykom Hactanwo-nayauor aeha @axystrera sa xorenujeperwo Typusam y Bpiwayxoj Bass Yaunepsurera y Kparyjesity, Opoj 2752 oa 29.11.2021. roqune u Beha 3a apyurrseno- xyManuernuke Hayke Yuwpeparrera y Kparyjeauy, Gpoj 1V-02-973/20 on 15.12.2021 roauine, HMeHORAHH emo 2a WaHone Komucuje 3a nucase Hsseurraja 0 omens 2oKTopeKe auceprannje Kangnzara Topata Mepuha nox Hactosom ..Yrunaj sazonomersa sanloc.leHHX Ha HeOnMILbHRe KOMMOHeHTe KBaIHTeTA Yeuyra y xoreanjeperBy” Ha ochosy yaaa m avazmse ypalewe u mpenare oxropexe amcepranuje, Konmcnja 3a mncare Msneurtaja 0 onleHn zoxTopeKe sucepraunje H 3a sexy jaBny oxGpany noaHocH Hacrapno-nayynom ehy @aky.rrera 3a xoresujeperao m tTypr3am y Bpisauxoj Barsit Yumwepautera y Kparyjesuy cxexehn H3BEWUTAS 1, MOJAUH O KAHAWATY 1.1. Ocuonun Guorpadexs noaau Topan Mepnh pohert je 29.12.1980, romune y Psmrany rye je saupmio ocHoBHY # cpesmy uikoay. Buy nociosny mkony y Baany xananaat je ynucao ukosteKe 2002/2003. rome, a sanpumo 2004. roaune, Kana Hacransa cryanje Ha @axyntety 3a MeHayMenT Yunnepsurera ,[Ipunpeania Axaremnja* y Hosom Cazy. JJuniompao je 22.06.2006, TouHHe OASPANMBLIM AHIVIOMCKH pad Ha Temy .YTHuaj ctpaHor KamMTana Ha TpAHSHNKOHE npouece y CpOuju"* ca ouenom 10 (ecer) 1 npocesom ouenioM 8,17 y ToKy cryauja. ToKoM ctyanja, ana nya je ysectsopao y pasmenn crynenara ua Yuupepsutety Kooneparapunx ctyanja y Ultyrrapry. Macrep eryanje ua Yaunepsutery “Cuurnaynym" y Beorpaay, cryaujekn uporpam Tlociopan cHeTeMH y TYpHsMy M XoTemHjepcrBy, KaHaWAaT je yrmcao uisoaexe 2007/2008. roanne Jlumtommpao je 17.02.2010. roanne on6panneun macrep past na Temy ,,.Yupasbamse pazzojem typu3Ma y onuunn Kypurymanja* ca ouenom 10 (aecet) 0 mpoceanos oueHio 9.71 y ToKY cryanja, CremjanmerimaKe akaztemcke cryzmje Kanustar je yriucao mkosexe 2011/2012 roamne Ha @akysrrery opranisannonnx Hayka YuuBepsnrera y Beorpary, ctyanjexm mporpam Menaumenr. Jlmiowmpao je 09.07.2014, rose onGpanMAMIH crewjamerH4KH akanemcKH pax Ha temy .Harpabusawe y oymkujn 1nosehaisa 2atoRosCTRA H MOTHBAILKje 3aTOCHeHAX y GaxscKHM TypHCTHUKHM HeHTpHMA* ca ouenom 10 (xecet) u mpocestiom ouetoM 9,00 y ToKy eTyztHja. Tloxropee akanemeke cryauje wa @axysrery 3a xotesmjepcrso u Typusa y BprsaKoj Barn Yansepsrrera y Kparyjesuy, ctyanjexn nporpaw’ MenayMent y xorenujeperay 1 ‘rypwawy, kanuuar je yrmcao ukostexe 2017/2018, roanne. HenmrHe oGanese npeapubere HaCTaBHHM TLIaHOM H MpOrpaMOM saupuIHO je ca Mpocewom oueHom 10,00. Therony noceOHy o6aacT MHTepecoBarba Mpelcrasba MeHaUMeHT JbyACKHX pecypca, Kao opranmaniono nowamarse. Hoper HasesteHor, Kanznaar ce Gasm merpaxHBamuma y oGsiaer wapkeriira. Y nepnoay 04 2007. 20 2013. roame kaxanaar Popa Hepah Gupan je 3a capaannka y hacTani, 3@THM 3a acHcreHTa Ha BucoKoj MocaoBHO} KOM eTPYKOBHUX eTyauja y Branty, a aKou Tora y 3Baibe mperanaya, Banocsen je Kao npenapay Ka AKaeMujm cTpyKoBHUX cryanja Jyana Cp6uja y Oacexy Bucoxa nocrosa ukona Braue. Ox 2020. rome o6aaia dynxunjy Koopanuaropa 2a erpyuny npakcy. Taapin 1 oftrosopam ypeaumK je vaconuca BusHduo (Baye) paurupan kao epxyHickn acone Hannonamor sHavaja (M51), 3a Haysny oG:act ekoHoMuja m1 opranwsauMone Hayke. Yoram je oxGopa jenaTHocTH BHCOKOr oOpasonara y CHnaary oGpasonarsa Cpuje. 1.2. Haysno-nerpaxnpankn pat Tlapaneauo ca wactaHam akrHeHocTama, Kanniar Topan Tepuh ce y cpom HaysHo- CTP@KHBAYKOM pay GaBHo akTYeTHHM TeMaMa 13 OGIACTH MerauMeNtTa :LyNeKHX pecypea, MenauMeHTa XorenHjepcrsa H KRaHTera yeuyra y OKBUpy HayyHe OGsacTH Menayemenm w Guanuc, yke wayyne o6xacTH Menausenm vydexux pecypea, Kojo} npunaxa w Tema aoxtopexe ancepraunije. Y mocataimbem Hay¥Ho-neTpAxHBAHKOM paxy, KaHzuLIAT je OGjasHo cxerehe ayTopeKe H KoayTopeke pailone KojHt Ta KBaINpUKYjy 3a HaRereHy Hay4HO-HeTpaKHBAuKy OOuACT: Temarek 36opuux Mehynapoanor suaaja [M14]: 1. Dramiganin, S., & Perié, G. (2021). Determining the differences in tourist’s risk perception and travel intention during COVID-19 health crisis: case study of Serbia. Thematic Proceedings of the Sixth International Scientific Conference Tourism challenges amid COVID-19 (775-786). Vrnjatka Banja: University of Kragujevac, Faculty of Hotel Management and Tourism. https://doi.org/10.52370/TISC21466SD 2. Novakovié, S., & Perié, G. 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Znaéaj, elementi i sprovodenje analize drustvenih mreZa. U: Zbornik radova. Rad saopsten na XXI nauénoj i biznis konferenciji: 6YUINFO 2015, Kopaonik, Srbija (51-56). Beograd: Drustvo za informacione sisteme i ratunarske mreze. 2. Kounh, 5. & Hepa, P. (2009). Hocrpanu xanwraa ocHosau MoTHBH HeroRor auraxobatba ¥ BpeMeHy cBeTeKe eKoHoMeKe Kpie. VY: 36opuux padosa. Pad caomument na casemosamy Cp6uja u caemeka xpusa u Caspemenu mpendosu y etenmponcKom nociosawy, Beorpax, Cp6uja (304-312). Beorpan: Beorpaicka noczonna wKona - Bucoxa wkoxa ctpykouanx ctysmja. 3. Perié, G., Kocié, B., Babovié, A. (2009). PnoGannzaunja w caeTeKa eKoHoMeKa KpH3a, V: 360pnux padooa, Pad caonumen na casemosary CpOuja u coemena xpusa w Caspemenu mpendosu y exeimpouckom nocrosany, Beorpax, CpOuja (313-321). Beorpas: Beorpasicka nocaopita kona - Bucoka uiko1a CTpyKOBHHX cTystHja. 2. IIPHKA3 CTPYKTYPE H CAJIP9KAJ JOKTOPCKE JMCEPTALMJE 2.1, Ocuopun nosaust o xoKropexoj ancepranujn Tloxropeka xucepranuja kaxuaara Popana Hepuha nox nactonow ,YTunaj saxoBocberBa SanOcHeHHX Ha NeONMMLURe KoMMoNeHTe KBasHTeTa yenyra y xoTeamjepersy nanmcania je na xii + 265 erpana wrrawmanor Texera, bopmara Ad, jenmmusnor npopesia HW crangapane Beanunne caosa. Mopea yoOu4ajenux enemenata Kao WTO cy: Anctpakt (Ha CpleKOM Ht enraecKom jeamKy, sine cTpare), Cnucak ennka (jesta crpana), CreaK raGeta (pu erpane), Crneax rpabuxoua (jenna crpana), Yeon (verupH erpaiie), 3akbyuna pasmarpaiba (uerupu crpane), Peipepenue (wieraecer mec crpana), Buorpaduja ayropa (jeana crpania), TIpusor (neaer erpana), O6pasan 1 - Usjasa ayropa o opurunanocni aokropexe aucepraunje (jentia crpania) « OSpasan, 2 - Hsjana aytopa o uckopuuthasaiy AOKTopeke AMceprannje (TPH crpaHe), ToKTOpeKA AHCepTANja caApAM yeTHpH TOrHTEHO niogesana yea: [psn eo — Kapaxmepucmuxe syOckux pecypea y xomeaujepemey (40 crpanta), JIpyri ste0 — 3ad0eo.vemeo sanoexenux y xomeaujepemay (47 expan), Tpehw 1e0 — Keatumem yeayea y xomenujepemey (36 crpana), Yerapra x0 — Memodosoeuja u peayxmamu ennupujexoe ucmpaacucara (50 erparta). Cnucax perpepenum o6yxnara 1040 u3BOpA, NpeTeXHO Ha exireckoM jeauKy. Hopes HaBeseHOr, OKTOpeKa AMCepTanLHja casIpAH 27 cama, 76 raGena u 4 rpaduKona, 2.2, peamer, 1mbepH, xunoTexe Ht HeTpaAMBAIKA MeToAOTOrNja Tpeamer ucrpaaunaiea yoxtopeKe aucepranmje je anatmsa pesynrata TeopyjexHx m eMMMpHjekux MerpakuBaisa © satoBomeTBy saNlocKeMHX mM KBAINTETy yenyrA xorenijeperay, YTBphunatse MoResaHOCTH HIMehy saLOROMCTRA YaNOCACHHX HM KBALUNTETA yeayra Koje 3anocrenn mpyxajy, Kao H eMMNpHicKO ToTEphHBAKe yrHUaja satoBomCTBA SanocteHX Ha KBANITeT MpyxeHMX yenyra y xoTemjeperay. Ocnonum nu 7MeTpaaHBama jloKTopeke aUceprauuije jecte 1a ce Ha OCHOBY TeOpUjcKO-MeTORTOTOUIKOT Ht eMMMpHjckor Metpaxupana uaeuTapuKyje yTHNaj saxoBoDeTBA sarlocTeHNX Ha Heonunbuse KOMIOHeHTe KBaauTeTa yenyra y xoTesmjeperay. Ha Gasu sedunucanor OcHOBHOT LINzba, H3RE:IeHH cy creehm crettusHH LYZbeBKE = yrapavTn HBO saORO:beTRA BaNOCTeHHX ¥ XOTeAMjeperBy m KojH OpranManHoHH ‘axropn uvajy jaw, a KojH ciaGnjx yruuaj Ha saxoROAcTRO sanocTeHUX y xoreanjepersy, — yrmpanrrn nese HaMeby 3atoRosscTRa 3aNlOCHeHHX, KRAIHTETa Yexyra KOjH SantocsIeHHL Tpyxaly W HeOMMMLHBHX KOMMOHeHTH (Nloy3aHOCT, OATOBOPHOCT, cHTypHOeT 1 ewmaruja) knauntera yeayra y xorennjeperay; — yrupanta a aM noctoje pasiHKe y satoRomerRY tanocseNHX y saBHeHOCTH On AMMHUX daxcTopa 3aNOCACHAX (110A, AYKHHIA PAAWOT CTaKa H HHBO OOpasoBatba). Cxomo education npeaMery 1 uiubeBHMa HeTpwAHBAHKA, y AOKTOPEKO} AMCEpTaNHjH cy ‘rectupane cneyiehe Herpaxunayke XUMOTese: X12 3atonosserwo 3anoceHHX HOBHTHBHO yrHve Ha KBaHTeT yestyra y XoTesAjepCTRY. X11: 3anoBowerBo 3aNlocAeHHX MO3HTHBHO yTHe Ha MOy3LaHOcT KAO KOMMOHeNTY Knasiutera yeayra y xoreaujeperpy. X12: ANOBO:BETRO ZaNOCEHUX NOIMTHBHO yrHYE Ha O;LFOBOPHOCT Kao KoMMONeHTY knanrera yenyra y xoremijeperBy. X13: 3a1OBOMCTHO FATOCTEHHX MOSHTHBHO YTHYE Ha CHTypHocT KAO KoMMOMCHTY pantera yenyra y xoveaujeperny. Xi4i BanoBORCTRO BaNOCACHHX MOSHTUBHO yrHe Ha eMmaTAjy KAO KoMMOHeHTY knasntera yeayra y xorenujepersy. Xp: Tloctoje crammerHaKn sHavajne paxaKe y satoBOsKCTBY sarlocneHHX ¥ 3aBNCHOCTHT OX amanx dbaxropa. Xa TMoctoje crarmetisixn savajne paramwe y saxonosucTay sanocrenMx y ‘aBHICHOCTH 0; HOLT, Xox Toctoje crarueruuxn auiayajne paste y 3aososersy sanlocuennx JABUCHOCTH 02 AYKHHE pallor cTaKa. X22: Mloctoje crarneruxn anayajne paxauKe y saqonomcray sanocneHHx 3aBHCHOCTH oO” HHBOA OGpaxoBatba. “ Y ckiaiy ca noctasmenum mpeaMeTom vetpaxupara, AepHHMCAHUM IHKeBHMA Hl HOCTAREHHM HCTPAAHBAIKHM XHTOTETAMA, Y AOKTOpeKO} sMcepranuAjH Kopumhena je KBaqHTATHDHa Mi KBAHTHTATHBUA Merosoaoruja uerpwKuBaiba. [paMeHa KBanHTaTHBHE Meroxosoryje oMoryhiia je npaxyrsame miubopmarija x casarka wa jocamanmEix HaysHx HeTpaoKHBaIbA KAKO GH ce MPoAYGrTO paryMenarke MpoGreMta Kojit ce HeTparKyje. ¥ aoKTopekoj anceprannjn cy Kopmunhete KnalHTaTHBHe HayHne MeToRe MpHMereHe 3a oGnact pynrrrenwx Hayka. MetosioM HHyyKtnje Hosa3HJ10 ce ON HOjeHHANHOr Ka ormmTeM, 8ca NMLLEM Caiiaiba 0 mpeaMery MeTpaxuBaiba - yruuajy 3axosocTBA sanocneHNX Ha pater ycmyra. Merogo aeaykiMje MpMMereHa cy ocala casHamba y cxBaTaLy noce6iior H nojeauuauior, Merozom zeckpumuuje jeunucann cy nojMoBH y Beau ca SaIOBOACTHOM BANOCTEHNX H KRATHTeTOM yeuryra y xoemHjepcray. Tope jedunucara TojMoBa, OBOM MeTOOM cy YoHeHe H OGjamMmeHe BaXKHE KapaKTepHeTHKe saslonosbeTBA saoceHHx H KnawHTera yeryra y xoTemjepcray, Kao H WHXOB MehycoOHH yruuaj. Tipuvenom axannse caapcaja 2okyMena 1ampuienta je cHcTeMaTHHa aHaTH3a JOcaaIITBHX nerpaxknbaisa y oSacTH aTOROCTHA YaNOCTEHAN H KBAsTHTETA Yextyra ¥ XoTesIHjepCrBY. Teopuickn npueryn aedbunucanom npeaMery MeTpaKHBaiba KOMGHHOBaH je ca eNtHpHjcKoM anaiaoM, 360r Nera je Nope KAANHTATHENe, NpHMeHeHA H KRAHTHTATHBHA MeTOLOTOTHja. Emupujexo uctpaxnnaiwe je enposezeno y mepwony on janyapa 2020. roaume a0 jyna 2021. roamue y 93 xorena y PenyGamun CpOuju. Tpaxysubaise mpumaprax monaraKa spiueno je ankerupanes, a 360r HennTHBaHAa yritlaja ratoROsKCTBA sanocsIEHHX Ha epuunApauit KBAATET yeayra, HCTpaxkHae je eMponeAeHO Ha j1BA y3OPKa, 3aMocseHe H rocte Xorena, Y nctpaxwnamy je yHecrnonato 481 sanocnenx 478 roctuiy. Tpnkynnenn niogan cy oGpahenn mpmMenom crarHcTHKHX MeToja HM TeXHHKa Kopnuthersem craruerH4Kor copprBepeKor laxera 3a Apyurrsene Hayke (Statistical Package for the Social Sciences-SPSS for Windows 22). Y pom Kopaxy cratmeTHKe anamHse npoucispana je nawanocr ynorpeGzeHHX MepHHX HHeTpyMeHaTa KojH cy KopuuthenH IPHANKOM MpOUCHHBAHLA 3ALOBOeTBA sJaNOGIEHHX KH HCOM KBalMTeTa yculyra y XoTemujeperay. Anam3a nloy3qanocTH cnposexeHa je n3payyHanamem speuiocr Cronbach's a. TIpuMeiom Jeckpuntuane cratucriaKe anamnse yraphex je HBO Sa1OBOCTHA JANOCAHHX y XoTeHjepeTBY, KAO H Mepuenunja KBamNTeTa yexryra. Y copxy Yraphusaisa Koja opranwsaumun qaxtopH mMajy jaw, a xojm cnaGuju yrmaj Ha Sanoxo.scrBO anoereHHX y xoreaMjepcry xKopuumthen je Tlupeouos Koedunnjent Kopesaunje. 3a mposepy yruuaja saqosomcTBa sanocneHHX Ha KBaMHTeT Yenyra KOjHt sauocueHu npyxajy m Tecrupamse xunorexe (X;), Kao M yTHNaj 3aNOBONCTHA saTIOCTeHHX Ha chaky nojeamHayny HeonumeHBy KoMmonenty Kpamutera yenyra (X11, X12 Xi3 # Xia) xopituihenta je ammeapna perpecija, Cnporesene cy 4 mpemHMunapHe anamrse KAKO GH ce porepwto la sm cy HapyieHe Mpermoctanke 3a MpHMeHY perpecnje: HopwaTHocTH, AIVHeapHOCTH MH XOMOCKETACTHIHOCTHE pestAyasIa HM TIPHCYCTBA eXCTPeMHIX BpeRHOCTH y noaauMMa, 3a TeCTHpaibe pasAMKa y OreLy 3aLOBOCTBA anocReHHX MO Hoy (Xp), Kopnuihen je t rect 3a HesaRHcHe y30pKe, a 3a TecTHpatbe paxaHKa y aaMHCHOETH OM jLYKUHE palnor craxa H mHB0a OGparoparba (X22 H X25) Kopautheria je jeanoaxropeKa anamH3a papujauce (ANOVA). IIpenumntapro je Jlenenonmm tecrom mposepena xomorenoct Bapujanice Koja je mpetnocraska 2a ynorpedy ona sna recta. Takohe, mponepena je Hopmamiocr pactiogene sasuene BapyjaGue (sa10BO.LCTBA YaNLOCAeHHX), KAO H UpHEyCTBO ekeTpeMMUx BpeaHOCTH. MBHX KOMMIOHCHTH.2.3. Caapaaj sokropexe ameeprauutje Y cknaty ca pebHHHcaHM npeAMeTOM H WWbeBHMa HCTpAxnBaIa, MoCTaBILeHHM HeTpaxrnnatkHM xHTOTeaMa, sledanHeaHt je enesehn canpxaj AOKTopeke AMceprauje: YBOJL 1 EO KAPAKTEPHCTHKE JbYJ{CKUX PECYPCA ¥ XOTEJIMJEPCTBY 1. Konuenr ynpansbatsa sbyckKHM pecypeuma 1.1, 3nauaj wyacknx pecypea 1.2. @ynxunja ynpanmara syaeKHM pecypenwa 1.3. Jbyackm pecypew Kao MloKperasH NlocHoRHOr ycnexa M HIROP KOHKypeHTeKe mpeanoern 2. Visazop ynpapsbarba by.1cKHM pecypeuMa y caBpeMeOM OKpy>KeIbY 2.1, Hsasoeu ynpanibaiba sky AcKHM pecypenna y yes1oBuMa COVID-19 nanremuje 3. Ynpapsbause -by.1ckHM pecypenMa y xoresujeperay 4, Ynpapssaise -bysckHM pecypeuMa y xoremujepeTay ToKoM manttemnje COVID-19 5. Yatora u sua4aj seyaeKux pecypca y xovemjepcray 5.1, O6uM H jUHHaMHKa sarlocmeHocTH y XoTeAjepeTay PenySanKe CpOnje 5.2. O6pasonia H pozua crpykrypa sarlocueMHx y xoTemjeperBy PenySanKe CpOuje 6. OOpaxowarse H pasBoj JkysICKHX pecypea y xoresHjeperBy MEO 3AJ{OBOJbCTBO 3ANOCJIEHUX ¥ XOTEJIMJEPCTBY 1, Moripaturja 1 npontec morupauje 1.1. Hajparxnnje teopuje morupansije 2. 3anono.scTno samocaenux ~ Teopujexs oxBHP 3. Opranusaunonn dakropu sadosoetwa sanocstenHx 3.1. Tiara 3.2. Hanpenonarse 3.3. Pykonoherme 3.4, Benedpanuje 3.5. Harpabuparse 3.6. Panne npoueaype 3.7. Koaere 3.8. TIpupoaa nocaa 3.9. Komyankaaja 4, STs hascropn 4.1. Toa 4.2. Pann cra 104.3. Hino o6pasonarsa 5. Exhexru sajonosscrna santocnennx 5.1. Mpoaykrupnoct 5.2, Opranmannona nocsehenoct 5.3, Oncyermonarte ca riocsia 5.4, dayrryannja santocsennx 6, Hannonamia KyatTypa W satoBomeTHO sar0csTeHHX, 7. 3atonosseTHo wanocseHUX y xoTeHjeperBy 7.1, 3aNOROACTRO YaNOCTeHHX H PAH YesIOBH y EBpOrICKOM CeKTOpy XOTesIMjeprBA H TypH3Ma 7.2. BaonosserBo 3anlocuIeHHX ¥ ceKTopy Xorenujepcrsa M TypH3Ma y PenyGnmmt Cpdnjn # pernony 8. Mepetse saonomncrna santocsiennx. MI EO KBAJIHTET YCJIYPA ¥ XOTEJIMJEPCTBY 1. Kapakrepacraxe kamera y yeuy:KHHMM tes1arHocTHMa 2. Komimexenocr knamtera yeayra y xoresmjeperay 2.1. Kuyane amnensuje kuanrera yeayra y xoremmjepersy 2.2. Ven anan3a kpasmrera youryra 3. Komnonenre kpanurera yeuyra y xorennjeperay 3.1, Onmnupuse KoMmonente Keasmreta yeayra 3.2. Heonumsbuse Kommonentre Knanutera yenyra 4, Yipansnaise nornyHuM KeaHTeToM yeayra y xoreaujeperBy 4.1, TIpuena cranaapna xBaautera y xoreamjeperBy 4.2, 3anocaeHH Kao BaxkaH pecype CHCTeMA yrpanrbaisa KBasIHTeTOM 5. Yxmyanpaioe roctujy y mpoiee KOHTPoue KBaHTeTA Yeuyra y XoTesMjeperBy 6. Meperse kaantera yeayra y xoreaujepetsy 7. OaHoc kBanurera ycuyra 1 3a1oBosbCTRA TocTHjy TV EO METOJOJOFHIA H PE3YJITATH EMMMPHCKOP MCTPAXKUBAIbA 1, TIpeaer # uiubean nerpaxkupaisa 1.1. Konuumuparse nerpaxknpaskor Morea 1.2. Metonoorija nerpaxknnaisa W HiICTpyMeuTH 3a UpHKynbarbe NosaraKa 1.3. One ysopxa 2. Peaysrrarn netpaxsnsarsa 2.1, Pesysrtaru mposepe tloy3aoctH uicrpymenara 2.2. Peayararu aeckpuntiBHe 4 Kopesiaumone anamHse 2.3, Peayararu Teetaparsa xunoTesa 2.4, [Incxyenja pesyntara 2.5. Orparimuersa 1 npertopyxe 3a Gyzyha werpaxunarba MWB3AKJBYUHA PA3MATPAIDA PE®EPEHUE Buorpabuja Tpunor A Tpnior B Tipustor B O6pasau 1 OGpasau 2 YY mpsom aeay toxropexe sHceprannje nog HactoBom ,, Kapaxmepucmuxe sydcxux pecypea Y xomeujepemey" (erp. 6-45) xanannar paiwarpa KOHMeTT ynpapcarsa sy eKHM pecypcuMa H H3axoBe Koje HaMehe caHpeMeHO OKPy’KeIbe y HPoUecy paszoja H yeaRpulaRarA onor sHavajnor pecypea. Y Tom cMHesly parmarpant je 3HaMaj sysICKHX peeypea, byHKuHja Yilpaw.naiba JuYACKHM PecyPCHNa H ZBYZICKH PecypeH KAO MOKPeTAYH OCsOBHOT yetexa H MSBop KouKypeuTeKe mpeauoctu. Majyhu y Busy aa ce cwet jou yBex cyouasa ca nasaenujom COVID-19 Koja je yeroiaa Gpojue npomene y nocTOBHOM oKpyxery, KaWUMAT Jaje KpaTaK OcBpT Ha WIaI0Be YipaBbarba JBYAACKHM PecypeHMa y yTOBHMA COVID-19 nauiemuje, a saruM pasarpa xoresujepcrao y KoHTeKCTY ympaRpatba syACKHM PecypeuMa H yIpaBmarse IBYZACKHM pecypeHMa y XoreNHjepeTAY TOKOM taHIeMHje COVID- 19, Haxkow Tora, KaUAar aHaAHoHpa yalory H 3HaYaj JbyZICKHX pecypca y xoTemHjepeTBY 1 OcHOBHE OWLINKE sanocTeHOcTH y XoTesHjeperBy PenyGanKe CpOnje, mpe cuera, oOHM 1 AuHaMMKY sanocrenWx, oOpasoniy H poy eTpykTypy. Ha Kpajy npsor eva, KaKAUAAT zaje Kparak ocBpT Ha oGpasonaibe 4 paseo] JBY.ICKHX Pecypea H AHATHSHpA OGpasoBHH cHeTeM y PenyGnnut CpOxjt, omwocHo cpetise crpy'4H0 HW BHCOKO OSpaxonae M3 OnacTH xorenujepersa # Typuama, ToceGan akuienar KanAnaar craw:ba Ha pasBoj JbyCkHX pecypea, uajyhn y BHAy 1a yaarate y paiioj ‘YACKHX pecypea JonpHHOcH opramannjama ja noGosbuajy ahaibe H COCOGHOCTH CBOjUX 3aOCHeMAX. 3ado60%eme0 sanocrenux y xomenujepemay” (erp. 47-94) wacion je apyror ena AOKTopeKe juceprannje y Kojem KawWUar aaje KpATAK Ocapr Ha MoTHBALHjy H HEHE Hajpaxnuje Teopyje, a 3aTHM ale mpHKas HajpaxHujux seduMnuja satonoscTRa sanocsennx, HMajyhH y RHTY 2a nocToje paxmwnTH npnetyn AeduHNcAHA OBOr KOHUENITA, Y nactanky Kanmaat anaHanpa opranmsannone (bakrope KojM sonpHHOce satoKOsbeTBY sanocsennx (r1ara, MoryhHocT Hanpexonarsa, pykonohemse, GeHedunuje, Harpahunanse, paste npouenype, Koere, MpHpoxA nocaa MH KOMyHHKaLja), a 9aTHM H AHUHE haKTOpe, onHocHo KapakTepHcTHKe sanocmenHx (lo: PaAILH Craxk H HBO OOparonatba). 3anoceHH ca BULIMM CTeMIeHOM sa{OBomCTBA ¥ Maibo] MepH OsICyeTBY|y cA Hlocsa, MpOAyKTMBHHjH Cy, nocschennijm cy opranmannjn H Maise Hanyurrajy mocao. Ono cy espexrn 2a1oRozbeTRA sanocaenux xKojuma je nocsehewa noceSHa makita. Y wacrapky Kanautar nocMarpa Sa1OBOIKCTBO 3ANOCHIEHHX H3 HHTEPKY.ITYpAINe epemeKTHRe, NPREHCTRCHO KPO AUMEHIAje HaloName KyaType H MebyHaNHOHATHNX paxIHka y sanOBObeTBY sanocHeHHx. Tope 12‘TeopHjckHX casHiatba, Y OROM Aeay AOKTOPCKE AMCePTaNHje KAKANAAT saje Mpernes najpenesauTiujix eMMUpHjckHX HeTpwKURAIbA y BEI CA FAIOBOICTBOM saMOCTeHHX ¥ xorenujeperay, a Koja cy cnpopeveHa y mperxogHe Be seneHMje. Y Hacrasky Kaxumaar pasMarpa 3a,1OROJKCTBO SarlOcAACHHX M partHe YcrORe ¥ CRPOHICKOM CeKTopy xoTeMMjepeTBa TypiEeMa, a 37MM MpKagyje pesy:rTare emmupHjekHx ctysIHja o sauloBosbeTAY saTocAeHHX y PenyGauun Cpnjn m pernony. Tope Hanenenor, y ono sexy NoKTopeKe AMcepranuje xarjquiaar paawarpa siea MpHCTyNIa Meperba 2aOROMCTRA YarOcTIEHHX H MIpHKasyje passe inerpyMeute ausajipanie 2a Meperse sa1onozcrBa sanlocHeHHK. Tpehu reo toKropeKe mucepanuije Hoc Kaczor ,, Keazumem ycuyea y xomesujepemsy” (erp. 96-131) yemepen je Ha axlannay KapaxtepHeTHKa KBaIHTeTa yenyra y XoTesAjeperBy. Hajnpe je aedunucana ycayra 4 HaBeeHe Cy HeHe OCHOBHe KapakTepHcTHKe, a MOTOM H kpaanrer xoTeckHx yeryra, MoceSwo je paimorpea KOMIIeKCHOCT KBaHTeTa yenyra y xoreajeperey umajyhu y By Aa Xorenexy youyry 4MHH ckyM pasaM4nTHX yenyra, Marepujaminx m HeMavepHjanux aoGapa, Y Hactasky KaHAWAAT mpnKasyje KEysHe JUMeH3Hje KRaNNTeTa Yonyra H Ten aHANHSy KBATHTeTA yeayra, a saTHM OSpahyje OmMMBHBE W neormnt. Kostionettte (Nloy31aHocr, o;troRopHocT, cHrypHocT H ewmaTHja) Koje HMajy BAKHY ynory y ouenn KeamTera, HMajyhn y Bruty 1a ce JeyZIeKH pecypeH, omHOCKO sartociteHH HaMehy Kao kany'na onpeaNHua KRaTUTeTa yenyre. 3aTHM KAHAWAT pasMaTpa ynpaBmarse NOTHYHHM, knaanrerom yeayra y xoTesujeperay, mpaMeny onronapajyhx cratapa ml ystory sanocienHX Y MpHMeHH cHcTeMa ynpapsbaisa KRatHTeroM. TToper HanegeHor, KaHAWAAT pasMapa yeuihe roctujy y npouecy KouTposte KaazuTera yeayra y XoTeTHjepeTBY, a 3aTHM AHaIN3HpA HHCTpyMeHTe 4a Meperbe KnaTHTeTa yenyra y xoTemmjeperay. Ha caMoM Kpajy ovor Jlea AOKTOpeKE ANCepTAUNje KAHLAIAT anaANIuMpa OAKOC HaMehy KRaTHTera yenyra Ht ‘ajtonossetna roctajy. rine KowtlotienTe XoTeUIeKE Youyre, rae NloceaH akKIeHAT Crabrba Ha HeoMNIGHMBe Y 4eraprom aeay zuceprauje nox uannom , Memodorozuja u pesyzmamu eunupujcxoz uempascusarsa” (erp. 133-182) aedunucant je mpexMeT H THBeBH HeTpaxHBAKA, a 3aTHM KOHNUTHpaH HeTPAKHBATKH Mozes, Ha OcHOBy Mpersieta pesenanrHnK TeopujcKHX 1 eMMMpHjeKHX KOHMeNaTa HeTpaxuna‘a saOROIKCTRA TaNOCHeHHX WH KRAMHTeTa yenyra, Baru je mperctarseva MeTosonorHja WeTpaKHBaa, MNCTpyMeHTH 3a TIpHKynsBame MpHMapHHX MlogaTAKA M ONHeaH MocTyNAK y30pKoparta. YnorpeSom jeckpuntHBne crareTHKe onvicana cy oGa ysopka: sanocienn m rocru, Y wacrasky cy mpikasann pexysrrarh werpaKunara. PesynTarh JecKpHNTHBHE cTaTHeTHYKe anlamHe moKayiy AMGUBAAEHTHOCT MO MHTAY 3eOBOSCTHA ZaNOCTEHX H BHCOKY nepuenunjy rocrHiy o KBaluTeTy ycayra Koje 3anocnenm mpyxajy. Ca apyre crpane, pesyatarH TecTHparsa XHNOTe2a MOTRPAWAM cy sHAMAjaH HM MOSHTHBA yTHUaj 3axOBOCTBA saNOcHENHX Ha epUMIpAHA KBANMTeT yeayra y XoTenujeperaY H nojeaMHauHe HeOTLMTLAMBE KOMMONeHTE KBauIMTeTAa Yeryra Ka IIITO Cy HOY31aHOCT, OArOBOPHOCT H cHrypHOcT. Ha ocHoBy pesysTaTa Hetpaxnpara noTaphevle cy CraTucTHIKH aHaNaje paLIHKe ¥ wayloBoseTBY samtocEHMX y SaBHICHOCTHE OL HMBOA THXOBOT OGpasonarsa. Hopes HaRereHOr, AoGujeHH pesyirarn cy oOjammsenm y cknaly ca TeOpHjeKHM mIpernoctapKama HW mOBesaHH ca pesy.traruMa 2BAOCAAUNIGUX MCTP@KUBAKA Ha OBY HAH cA Kaiuuar je cHHTeTHIORAO PeneRAHTHE aaK-KYUHE cTaBORe, eKCHLANMUITHO apryMenryjyhit ewmupuicky norepheocr verpwKuBauKux xumoTesa. TloceSuo je ucraxnyt TeopajcKn AONpHHo’ pesyntara MeTpARWBaIa, KAO MM MIpAKTHNHe MIIHKaNUje 3a ceKTOp xoresmjepersa, Hetakiyta cy HeMMHonna orpannaera HieTpaxKHBatba i Aare mpertopyke 3a 6yayha uerpaxknparsa, wny Tewy. Y aakcny HM pasmerpaibina, 3. OMEHA JOKTOPCKE AUCEPTALIWJE 3.1. 3na4aj m AOMpHoe AOKTOpeKe ANceprauuje ca craHoBMUITA aKTYeAHOr crawa y naysnoj oGacrH Baxonomcrso KiMjeHara H KRATHTeT Yemyra y yeryKHHM jeNATHOCTAMA MpeaMer cy GpojiMx TeopHjcKHx payowa HW eMMHpHIcKHX HeTpaxHBaIba, uITO yjenHO yKasyje Ha axtyetHocT ope Teme. Mehyti, cpera Hexoko ctysmja je peamusosaHo y oGnacrH xoreanjepersa, npi Yemy cy nocTojehe ctyauje yraaniom Gute Gasnpante Ha HCTpaAxUBAIby KoHUeTITa 3a1OBo-eTBA rocrHjy, OK cy HaOCTATA HeTpAKHMAHA Oo saLOBOCTBY sanocrennx. Hane, Hije HeTpaxHBaxo ja nH salOBOZbETHO sANIOCHICHUX YINNE Ha KBALHTET pyxxeunx yenyra m Kane cy jazbe pedpuieKcuje Ha zaonosscrao roctjy. Tauuuje, wocraiia je avanu3a yrunaja 3a1oRos.cTBA 3aNOCTeHHX Ha BPO BwKHE HEOMHILBHBE KOMMOHEHTE Keanntera yeryra Koje ce swpeKTHo weayjy 34 yaNOceHe Koj cy HbUXOBH HeTOpy¥HON. Honaschn on Hasexenor, Kowmenja nponeiyje a joxtopexa aucepraiuija Kamara Topana Mepuha ma savajan jompunoe y oGaactH MewauMenra suyseKHX pecypca xoremmjepersa THMe mrTo je 3a cRoj MpeAMeT HeTpaxuBaa HMaTa YrBphuwarse HoBesAHOcTH HaMeby saxonosserwa sanocteMMX H KRaMHTeTa yenyra Koje oNM Mpyxaiy. Hopex Tora, RoOujenn pesysrramH eMmpujcKor erpaxnBana omyryjy nocrojeha_Haysno- HeTpaxnBaNKa casHara, Hje MeTORPeMeHO jajy 3HaNajan JJOMpHHOC OBEM Hay"HUN oGsacruma. Ha ocHony rope wanenenor, a wMajyhn y Buy axryenHo crate y OBHM Hay4HMM oGnaCTHMA, MOE ce KOHCTaToRATH Aa je AONpHHOe AOKTOPEKe sMCepraLtHje sumicerpyk. TIpso, KanmnzNat je aannsoM H cHHTe2OM noctojelux 3Haiba M pesy.rrara Hcrpaxnpara y oOsaeTH saoBoeTHA saNOCTeNHX AOMIpHHeO pasyMenaiy H sHaYajy OBO gevomena 3a oGesGehusaise KuanTerHe yenyre y xoreanjeperay. Ono crora iro je 3AROBOICTRO JAMOCACHUX 0 CYLITHHCKE BAXKHOCTH 3a XOreHjepcTRO, jep oBaj ceKTOp HospasyMena BHCOK crenteHt miTepaKiuje WaMehy sanocieHHX KojM paxe Ha npBo} avuujee YoayKuBaiba u roctujy, npe cpera sor wHieHHUe 2a ce nepueruuja KRaMTeTa yenyra yrIasHoM nponteryje mpewa HeonumsnBHM KpHTepujyMuMa. CxosHO HaBeneHOM, pesyiTarn HoKTopeKe AMceprannje oGorahyjy zoMahy smrrepatypy H jlompuNoce pasBojy. siaiba 3 oBe oGnacTH. JIpyro, KaKANAaT je Ha OCHOBY anaTH3e xoGujeHNX pesynrara ChponexeHor eMMMpHjcKor HCrpaxTBaRsA HIBCO PesIERAHTHE JaKIHYIKE H YKAIO Ha 3Haval pasyMesaiba 3aqOHOUBCTBA JANOCTEHHX H HEOMHTLBHRX KOMMONeNTH KBaTHTeTa yexryra ¥ xoreanjepcray, Gyayhn 2a ce NoKasaI0 Aa Ha HEOTIMTLZbHHE KOMMOMeHTe KRatuTeTa yeayra yruye, ynpaso, sanososserso santocaewux. Herorpeweno, pesyntarh eMnupitjeKor 4Herpakusaisa y AOKTOpeKO} AUcepraLUjH H HHXORA MsTepHperauuja npyrKajy aayajHe ‘Teopujcke H npaKTHMHe HMILUNKaLHje 3 CeKTOP xoTeAHjepcTBa. 3.2, Ouena aa je ypahlena zoxropeka aucepranuja pexyarar opurunaquor uaysuor peayarrara kamautara y onropapajyhoj Hayssoj o6aaern Hoxropexa aucepraunja ox wactonom ,,YTHMaj sa10BocbeTBa samoeneNNX Ha HeOMMILbHBE KoMMoneHTe KBAMTera yeayra y xoreaujeperny* pesynrar ji caMocTamHor H OpHrHHaHor Hay4HO-HerpwKUBAsKOr paza KauAMaTa, KomHenja onersyje ga cy HpeaMer H WWLKeBH HerpaxuBaHba jacHo PopMyacaNH, HeTPAkUBANKE xHMOTeIe Hay4Ho 3acHoBaHe H TecTHpAHe NpHMeHOM oxroBapajyhe MeTosOxIOTHje, Ha OCHORY Koje cy TyMayeHM AoGujenu pesyTarn u usuegeHH oxroBapajyhu saKnyuun, Y uy anus HOCTaBeHOF HETPAKUBAYKOL NpOGeMA H HSBOHeHA OOjeKTHBHHX, HayaHO H eMmMpHjcKH 3ACHOBAHHX 3aKCbysaKA, KaNAMAAT je KOpHCTHO peneBaNTHy H OGHMHY AOMahy u erpany nayuy aurepatypy. MaGop peewaurue sucreparype je upumepen aedaancanom npeamery HCTPHRNBAKA H MOCTARLCHNM IWKeRHMA MH HCTORpeMeHo oMoryhana cheTemaTHHy aNaM3y M KPHTHKO BpeAHOBAIE TeOpHjcKHX MpeTHOCTABKH H eMIHpHjeKHX pesysrTaTa, Karmaar je KopHcTio jaca cris Hspaxanarba W mpeuMaHy cTpysHy TepramostorHjy wTo ykaayje Ha pasyMename npoysanane npoOsemaruxe, CnponeseHo eMIpajeko HeTpaKHBare ¥ AOKTOpcKO} ANCepraujxt, 3acHOBANO Ha OATOBApajyheM YOPKY H pesleBAHTHUM H3BOPHMA nogavaka, pesyarar je caMocraaHor pala KaKANIATA Koj je KPO3 MpHMery o”troBapajyhe Merogoaoruje 1aneo jacte H NOFHYKH yreMesReHe 1aKRy'IKE HETPAKUBAIA, Ha ocHony nanexenor, Komuenja Koncraryje ta Aokropexa amcepranyja mon HasHBoM »YIHUAj 3A10BOLCTBA JANOCIEHHX Ha HEOMMMLLUBE KOMMONeHTE KBaHTeTA yoryra y xoreamjeperay* nipercrana peryrar opurunanior mM camocranHor —May'Ho- HcTpaxunaKor paga KAHAWAATa y OKBUPY HayuHe OGnacTH Menaumenm u Gusnuc, yKA naysua o6aet Menaymenm syOckur pecypca. 3.3. Eperaea ocreapenux pesyatrara paga kanauaara y way4noj oG2acrH Kanauaar Topan Tepwh ce y socazaumem naysno-nerpaxnpatxom pany Gaswo npoOneMarnKom Koja je moRezaHa ca TeMoM AoKTopeKe aMcepraunje. PeaysraTH HcTpakuBarba KanaWIaTA NySAMKOBAHH cy y JOMAhNM H MehyHapoAHHM 4ACOMHCHMA, KAO H aGopiiuima ca qomahux m Mebysapoanux wayumnx cxynona, Ha ocHony HaneeHor cmmmcka partona (aarHx y TauKH 1.2. Mapeurraja), Kowmenja noceGHo waanaja cxteztehe: 1. Perié, G., Dramiganin, S., & Pavlovié, N. (2021). The influence of internal service quality and employce satisfaction on organizational commitment in travel agencies: The case of Serbia. Hotel and Tourism — Management, 1), 43-60. https://doi.org/10.5937/menhottur2101043P- 152. Dramiganin, S., Perié, G., & Pavlovié, N. (2021). Job satisfaction and organizational commitment of employees in tourism: Serbian Travel agency case. Strategic Management, 26(4), 050-064. https://doi.org/10.5937/StraMan?104050D 3. Mihajlov, S., Mihajlov, S., & Perié, G. (2021). Rodne razlike u zadovoljstvu poslom medu zaposlenima u Srbiji. Ekonomski pogledi, 23(1), 91-111 4, Perié, G., Dramiganin, S., & GaSié, M. (2020). Impact of service quality on satisfaction and loyalty of tourists in rural tourism of Sumadija and Western Serbia. Economics of Agriculture, 67(4), lo71- 1086, https://doi.org/10.5937/ekoPolj2004071P. 5. Perié, G., Dramiganin, S., & Milenkovski, A. (2020). Measuring perception of service quality of Serbian rural tourism using RURALQUAL scale. Bizinfo (Blace), 11(1), 1-17. https://doi.org/10.5937/bizinfo2001001P 6. Perié, G., Dramiéanin, S., & Sanéanin, B. (2019). Employee satisfaction in hotel industry: the case of hotel Radan in Prolom Banja. BizInfo (Blace), 10(2), 25-41. https://doi.org/10.5937/bizinfo1902025P 7. Perié, G., Gadic, M.. Stojiljkovié, M., & NeSié, 1. (2018). The impact of employee satisfaction on the tourist satisfaction with the services of spa tourism. Economics of Agriculture, 65(2), 617-632. htps://doi.org/10.5937/ekoPolj1802617P , M., & Ivanovié, V. (2015). Research of employee motivation in the spa tourist centers in Serbia. Proceedings of the Faculty of Economics in East Sarajevo, 10, 65-76. https://doi.org/10.7251/ZREFIS1510065P 9. Perié, G., Gadié, M., Stojiljkovié, M., & Ivanovié, V. (2015). Zadovoljstvo zaposlenih u banjskim turistitkim destinacijama Srbije. Bizinfo (Blace), 6(2), 1-15. https://doi.org/10.5937/BIZINFO1502001P 10. Mihajlov, S., Perié, G., & Mihajlov, N. (2015). Rodne razlike u zadovoljstvu poslom dréavnih sluzbenika. U: Zhornik radova. Rad saopsten na Medunarodnoj naucnoj konferenciji iz oblasti informacionih tehnologija i savremenog poslovanja: SYNTHESIS. Beograd, Srbija (675-679). Beograd: Univerzitet Singidunum. doi: 10,15308/Synthesis-2015-675-679 3.4. Onena nenyrenoern o6nMa H KBamTeTa y onHocy Ha NpHjanseny remy Kommenja onersyje a xoxTopeka ancepranuja Kananzata Topara Hepuha moa wactonoM »Yrunaj saqonomerna sanfocsenMX Ha HeonMMLbHBe KOMMoNeHTe KBasHTeTA yeayra y xoreamjeperny* iicryibana cne stetpuniicae taxrese y normexy crpykrype, canpxaja, oGuMa, KRaqHTeTa H pesysITaTa HeTpaxHBAmA y oNOCy Ha Temy Koja je mpHjapena nu ono6pena. VaGop penenantie Hayne antepatype Ht Hayane MeTozororije KapakreputcTHutie 3a oGmacT AIPYUITBeHUX Hayka OsroBapa AeHHCAHOM UCTpaKUBAIKOM MMpeIMeTy MH LH-beBHMA nerpaxnnama, Peaystupajyhn caxpxaj aucepranje, etpyktypapan y MerHpH sora onezaa jtea, MpHMeper je MpeaMery, UNeBHMA Hl HCTPAAxHBATKHM XHMOTesaMa. 16Tectuparsem, auan0M M KPHTHUKHNM BpedHORAHSeM locTaBeHIX MeTpwARMBAUKUX NumOTesa, WBHEEH cy HaYSHO H MpAKTHNHO penenaNTHN aaKcHyMIUL Cxoquo nanexenom, Komaenja Koucraryje 2a oGuM M KBANHTeT AoKTOpcKe aucepraunje onronapajy npkjanmerioj # ox0Gpenoj Tes, npeaMeTy H WLheRHMA HeTpAxHBAIbA, KAO H HeTpakunaykune xinioTesaMa, 3.5, Haysnn peayararn zoxropexe sncepraunje Komuexja koneratyje aa wayann pesysrtarn joKropere aucepraunje Kananaara Topama Tlepuha, oq wactonom ,Yruuaj sadopox.craa sanocnenux wa HeonmmLbnBe Kommonente KbaamTera yeayra y xoreaujepersy® uvajy sHayajan nM upenosnarens Jonpunioe y oGnacTH MeHayMeHTTa JbYAICKHX pecypea M XoTesajepeTea. IlpexeHToBaHH PeSyATATH AONpUlOce POMLMPUBAY TeOpH|cKHX HM MpAKTHYHHX casHaiba We OOIACTH MenlauMetTa :byACKHX pecypea kt xoTenHjeperBa, Kao wajsriavajnuje pesy.rrare nerpamuparba, Koj usiajy oxrosapajyhn teopyjekn paxriwan arava), Kommenja nanaja cxeehe: = varnamaparse swayaja satonomerea sanocneHMx y XoTemjeperay Kao panto unTeHsHBHO} AetaTHOCTH; = WaeHTHpuKOBae opranHsanHOKHX dakropa KojH yTHYy Ha saqOBOeTRO aantocaennx; — yaphipaise nitnoa sazoRomeraa sanocuenx y xoremujepersy: — yraphusarse sipoa saToROKcTRA TojeHMATHM opraniannOHUM (pakTopHMa; = carmeaapaibe Hi pasyMenare caoxeHor ostoca HaMehy ajloRoscTRA 3aTIOCTeHHX kpasrera yeayra; = Harsramapare snavaja sazon xoresujeperay: — WAeHTUGUKOBaIBe HlojexHHasHHX bakTopa aLOBO:BCTAA JaNOCACHHX KojH AONPHHOCE KBQINTETY YCYTa H HETOBHM HEOHHILDABHM KOMIIOHeH TAMA; — exmupujexa sepudbuKannja yranaja satonoscrma sanlocAeHHX Ha KBATHTeT ye-yra, OAHOCHO Ha HeomATLKHBE KOMMOHEHTE KBANHTeTA Yenyra, KAO UNTO cy HoysuaHOCT, oarosopHoct H eHrypHocT; = yraphusaise nepuenuuje ksanutera yeayra y xoreanjepersy: = wjenrudduxonase pasaMHTHX KRaHTHTATHRHHX MpneTyna Mepeiba satoROcbeTBA ganlocneHHx H KBaAMTeTA yeayra y xorenHjepersy: — Gosve pasymenarse Menauiepa y xoremujeperay y WLby MIeHTHUKOBAKSA OTpeGA H ‘KeIbA, KAKO CBOjHX JaNOCTENTX, TAKO H ToCTHIy sbeTRA 3ANOCTCHUX 3a TIpy2kAwe KBAUTETHNX Yealyra y 3.6, HpuMenaounocr u kopucnocr pexy. ara y Teopujat n npaxen 7Komueuja cmarpa 7a cy pesys1Tarh MCrpaxkiwaiba AOKTOpeKe aMceprauuje HO HacTOROM »Yrmuaj sazono.ersa sanocaenux Ha HeonMILbHBE KOMHOHEHTe KBaHTeTA Yeuyra Y xoreamjepersy® kananaara Topaa Mepuha reopujexn m naysio penenanTHn H KopHcH. Uctospemeno, mvaiyhn y say na je anammanpana npoOnemarmka y upaxcn jout yBex HeOBOHO HeTpaxeHa, a JOOHjeHH pesy:TaTH HBy%eTHO MPHMEHILHBH, HSIXOBA KOPHCHOCT ¥ Mpaxew xoremjeperna H APyTHX YouryKNNX sAesATHOCTH je ON HOceSHOF sHANAjA. TIpamensunoct 4 Kopnenocr pesysrara jokropeke ancepraunje y Teopuj ornexa ce y eamupujexoj sepuduxannja yrunaja saqonoscrea sarlocueHHx Ha KBaMTer yeayra y xoteanjeperay, ofHOCHO Ha HeonHMGHBe KOMMONeHTe KHaHTeTa yesyra, KAO UITO ey noyssianocr, ozrosopuioct # curypHocr. Ha ocHOBY cHCTeMaTH3auHje TeopHickHX casHarba unrepnperannje pesystrara paituje cnponesenux HcrpaxuBaiba, upouiupeta cy TeopuijcKa castiaiba 0 3aq0BONCTBY 3aNocTeHUX HM KBAUHTETY yeayra y xoTesMjepery, oAHOCHO MevauMenTy -yzcKHX Pecypca H xorenujepersa. Pesy.rarH aoKTopeKe Mceprawuje aonyibyjy pesysTare MpeTXoAHMX ctyAHja cuponexeHHX y ceKTOpY xoresjepersa. TloceGan Honpunoc ce orsiena y ToMe mITo je y AOKTOpeKo} AceprauujH HerpakHBare Gasnpano Ha KonentyaqMsantKjit H Mepersy nepemuije Knamtera yeayra nyten SERVQUAL wostena WS Kojer je Hsy3era KoMMOHeHTa OMMMTBMBOCT, OK cy Ce MpeTxozNa HeTPAKHBaIbA GaBHIa KOHIEHTOM saitoHOssCTBA HOTpoMTAya. JloKTopcKa ;wCepranMja KarAMAATA jeztHa je ot MpBHX. eryanja enposerennx y PenyOamumt CpOnjn Koja cucremarnuno Hw eBeoGyXwatHo anatHsHpa kay3a1He Bese HSMehy SaIOBONCTAA saMOCTeHHX, KRAINTeTA yeryra HM HeOHbABAX KOMIOHeHTH KaHTeTa yealyra y xoremHjepcray. [locMatparbe H alla3a oHOCA HaBeseHHX Konueniara jonyiyjy nocTojehe mpasHune y werpaxuBary Hm oMoryhasajy Gome PAsyMeDAIbe 3aOROJKCTRA FANOCTEHHX H HEOTHILHRHX KOMMOHEHTH KBAAMTeTA Yenyra y xoreanjepersy, uMajyhl Y BAY a BHCOK KnaTHTer yeayra axrena ja aanocaeMM Gyay 3QNOBOLUM cBojHM HocsIOM. HeTpaxkuBAHAa HaReNeHe MpoOreMatuKe y crpasioj u aomahoj JMTEPATYPH cy OrpanHYeHa, TAKO fla pesy:ITATH 0 KOjHKX ce AOULIO NpedcTaBLAly BALLIAY ocHosy 3a npoumperse nocrojeher HaysHor casHaika y ornexy yrumaja saos0.crBa sanlocieHux Ha KBATHTeT yeryra HM HeOmMMLDHBe KOMMOHeHTe KBatHTeTa yenyra y xotesmijepersy. Taxohe, pasanjen je opurunaran ucrpaknpaukH Mowe, mpHMerene pextepanTHe MeTosIe H TexXHHKe HeTpaxMBara, a eMTMpHjcKo Herpaxunarbe je cupoBeeHO y AOBOISHO AYTOM BPEMCHCKOM MepHORY, TaKO sla OGHjetH pesyaTATH TIpencTaRaiy HeKopax Y onHocy Ha ocaqaumba HeTpAKUBAHbA, Mopex teopujexor zonpunoca, aoKropexa aMcepranuja HMa HM MpaxTHne HMIUIEKaltHe. Peay.rrari Hetpaxnpaiba npyxajy MoryhHOCT xoTesICKHM opranmsatutjama 2a npoueHe HHBO SaQOBOIBETBA SANOCIEHHX, Ja GH Ha OCHORY Tora dpopmysucate crpareruje u atoumpare suawajue pecypce y noseharsy satonosberna tanocnenux. Taxolje, pesy.xrar Herpaxupaiba ykasyjy y xojoj Mepu cy sanocneHn y XoTencKHM opranHaunjama satoHo.4HH nojequnasiHM Gaxtopuma, oxHocHO acnexruMa nocaa (nara, HanpeoBarbe. pykosoberse, Genednnje, Harpahuwarse, pare npoueaype, Koulere, MpHposa Hociia H KOMYHHKantja), Kao H KOjM dhaxtopH uMajy jaw, a KojH cnadujM yrittaj Ha YKYMHO saoROscTRO sanocsenvx. Haseent oprammannonn dakropH oGanKyjy palo oKpyxeHe, Te je sor 18Tora BAKHO fla MeHauepH y XoTeAHjepeTaY cxnaTe sHaYaj pALMMMHTHX acneKaTa noOcHA Ha 3ANOBOCTHO sANOCTEHHX, HMajyhH y BILLY ja 3ANOBOSGHH aMOcAeHH OBOE AO GpojHMX nowtusunx epexara. JJakne, peayatarn uctpaxupama yemepanajy MeHauepe y xoreanjeperay sia mpertosajy sHavaj 2atoROMCTRA YamOcTeHMX 3a HICHOpyKY KRamHTeTHE yenyre. Pesystrari oKropexe sceprannje mpentcransajy AGpy HuopMannony ocHoRy 3a dopmysmcarse Gyzyhux nocnoseHx crparernja, Koja he nomohn wewauepyma y xoreanjeperay 1 Gomme HaeHTHduKyjy NoTpeGe H rere, KAKO CRO|MX JAMOCTENHX, TAKO H roctuiy, jep he norpeGe rocrujy yeneumo GurH saxonomeHe Tek nouITO ce noTpeGe sanocneHHx noaMMpe Ha saoRosaRajyh Has Nlocsowalka BEOMA TelLIKO 3aApxATH KOMMeTeHTe sanocaeHe, MoceSHO y ceKTopy xoteanjepersa, xoTeseKe opraHMsaunje Mopajy cTHopHTH NOsHTHRHO pAaHo OKpyKeHe HL YeHOcTaBHTH JOGpe Mpaxce YnpaBRarsa sByseKHM PecypeHMa KAKO GH 2aORO-bILIM cROje santocaieHe, Kojit He 3ayS6pAT Mpy'KUTH OHO UNTO FOCTH Kez, a TO je BUCOK KBaMHTeT yeayra. Kako je y canpemenu yenornma 3.7, Haun nperenronama pesy rata nay"Hoj japnocrn Crposeneno extmpujcko HetpaxHmame Y AoKTOpCKo] AMceprannjy KarLinaara Topana Hepuha, ox wactosom ,,Yrumaj safonocerna 3anocrenmx ma neonumbuBe Kommonenre Knasmrera yeayra y xoremnjeperay* mpyrxa aoGpy ocuony 3a mpunpemy Hay¥HHX M CTPYSHHX paxoBa HM HHXOBO NySIMKOBAIKe y pethepeHTHNM HayMHMA NaconMcHMa HaHOHATHOr HM MebyHaporHor sHayaja, KAO H MIpeseHToBAILe Ha Hay4HHM CkynOBHMA y seMLbH H HHOCTpaHcTaY. Kpos nyGiMKonaibe H npeseHTORAHe OpArMHATHUX Hay4HHX pana Hay4Ha H cTpy4na japuiocT Guhe yroswara ca HajaaKUAjAM 3aKsbyIUAMA aocturnyhuma cnposenenor werpaxupatsa. TyGnukoname Monorpabije u3 oGaacrn PasMarpane npoGuleMaTHKe y OKTopeKoj aNcepraujy, y3 Haxorpasy HM npouMperse TeopHicKHX HM eMIINPHjCKUX MeTpAKHBaIba, MO‘e mIpencTapHaTH KOpHCTaH W>Bop macopwarutja W siaiba ws oGsacTH MeHaUMeHTa JbyAACKHX pecypea H XOTeEHjepeTRA, KAKO 3a naysy, Tako a eTpysuny jaBtiocr. 3AKJBYYAK KOMHCHJE Komucuja saxnyyyje aa je aokropeka anceprauija xananaara opana Tepuha nox HactonOM ,YTHMAj 3A1OBOKETBA SANIOCTEHHX Ha HEOMMILKUBE KOMMONeHTe KBAAMTETA yeayra y xoreamjepersy opurunatin m caMocranin Haysim pat KojM Zaje sHayajan AOUPHHOE TeopHjA H npaKeH ¥ OGiaCTH MeHAUMeHTTA sByMIcKHX pecypea i XoTerHjeperBa. Kowncuja xoneraryje m 4a je AoKTopeKa anceprauaja y moreny penesaurranx, Hy Visseurrajy paswarpanux, acriekara y cknany ca mpiijanmeviom m o06peHoM TeMoM o;t ctpante Hacrasuo-naysnor seha Pakysrrera %a xoresmjepetso Typusam y BprauKoj Barsit Ynnwepsntera y Kparyjesuy # Beha 3a mpyurraeno-xymannetasike nayke Yuuuwepsitera y Kparyjesuy. Taxohe, Komuenja ouersyje sia cy Teopnjcka 1 emmupnijeka netpaxnpana y OKTopexoj JcepTauUNjs ONpABAAHA H Hay4HO yreMe-beHa. 19Ha cosy nperxoano napeaenor, Komuenja je jenworaacha y ouleHH 2a aoKTopeka auceprauija Kanansara Topana Tlepuha, rio HactonoM YtHuaj sat0nomerna ZaMOcIeHHX Ha MeOMMMLbHBE KOMMHOHeHTe KBAsHTeTA yeayra y XoTe:mjeperBy", cnytsaba cBe cyurTineKe H cbopmante ye-tone 4a jaBlly oaGpaHy. TIPEIOr KOMHCHJE Ha ocitoay nperxoaHo snHeTHX SHKKeHHILa, sanaKatba, aHALINse H OWeHE pesy.TTATa AOKTOPEKE ancepraunje, Komuicuja npesiaxe Hactanno-wayuniom sehy Daxysrrera 3a xoTeaHjepeTBo ‘Typnsam y Bpreaukoj Bais Yunzepsnrera y Kparyjesuy aa npuxsarn Hasewraj 0 ouenn aokropeke auicepranuje karitusiata Popana Tepuha, noa HactonoM ,YTHuaj 3a1oRo..erRa 3alOCAEHUX HA HEOMMILLNBE KoMMOHEHTe KRaaMTeTA yeayra y xoTeaujeperBy™, 1 on06ph weny jasry on6pany. Y Hwy 1 Bpriaxoj Baia, janyap 2022. rome 4JIAHOBH KOMHCHJE 1. Ap Busana Bophesuh, peaoount npodecop ua Exonowckom dakyarety Yunsepsirera y Huy, yaa Hay aia oGszacr TlocnoBHo ynpascbatbe - npesiceLHHK bau Bydleore 2. Ap Aja Cexyamh, aouent Ha @axystety 3a xoreajepera0 HM TypHaam yy Bpwauxoj Bann Yumpepsutera y Kparyjenuy, naywia oGnacr Tlocaoaia exonownja M ynpas.banee ~ Wak POne Se Ap Becua Muaosanosuh, xouet wa @akyntety 3a Xoreanjeperso m= Typwsam = Bpiauxoj Bann Yuneepsurera y Kparyjesuy, yxa wayuia oGnact Tlocnopiia ekowomuja W ynpapzeaibe - 4144. b kecrobatobuk 20