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Objectives:
To identify the most desired features or functionalities that students expect from the renting system.
To determine the most important factors that students consider when renting dormitory rooms or
apartment accommodations, such as location, price, room size, amenities, etc.
To investigate how sensitivity to pricing influences students' renting decisions.
To explore which room features that are highly valued by students.
To determine the preferred methods of communication for updates, notifications, and customer support.
Identification: Please take a few minutes to complete the following survey questionnaire.
Your responses will be kept confidential and will only be used for research purposes.
Kindly answer each question to the best of your ability and provide additional comments in the open-ended question
at the end of the survey.
1) Which of the following features would you most desire in a dormitory/apartment renting system?
A. User-friendly interface C. Real-time availability updates
B. Advanced search filters D. Interactive virtual tours of accommodation
5) How frequently do you arrange accommodations directly with the property owner or manager, without using
online booking websites or platforms?
A) Very frequently C) Rarely
B) Occasionally D) Never
6.) Do you prefer accommodations that accept and house tenants of:
A. Only Male C. Both male and female
B. Only Female D. Diverse gender identities (LGBT)
9) How often do you leave reviews or feedback after using a booking system?
A. Always C. Rarely
B. Occasionally D. Never
10) How do you prefer to receive updates and notifications regarding your booking confirmation and updates?
A. Email C. Mobile app notifications
B. SMS/text messages D. I prefer not to receive updates.
11) Which of the following features would you like to see in a booking system for students?
□ Filter accommodations by specific criteria (e.g., □ Security and data protection
price, location, amenities, etc.) □ Variety of options and choices
□ Save accommodation to Wishlist. □ View photos and videos of accommodations
□ Rate property owner regarding services, □ Read reviews and ratings from previous students.
cleanliness, etc. □ Ability to book group accommodation.
□ User interface and ease of navigation □ Ease of use
13) Which specific location preferences do you have for your accommodations?
□ Near city center □ Near the university or campus
□ Near public transportation □ Near recreational areas
15) What are your preferred methods to communicate with property owners?
□ In-app chat □ SMS text message
□ Email □ Phone call
Questions 5 4 3 2 1
How important is it to you that the renting system you use integrates with other
services, such as social media or payment processors?
How important is it to you that the renting system you use is easy to use?
How important is it to you that the renting system you use provides real-time
availability?
How important is it to you that the renting system you use allows you to read
and write reviews?
How important is it to you that the renting system you use is secure and protects
your personal information?
How important is it to you that the renting system you use is accessible to
students with disabilities?
How important is it to you that the renting system you use is reliable and
trustworthy?
How important is viewing the location of the dormitory or apartment you are
looking for?
How important for you the multilingual support in the website?
How important for you the verification of property owner and student?
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