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CHAPTER TWO
THE RISK MANAGEMENT PROCESS
2.1. RISK INDENTIFICATION
Risk identification is the first step in the risk management process. Here, the risk manager tries to
locate the areas where losses could happen due to a wide range of perils. It would be very
difficult to deal with the risks faced by a firm unless they are properly identified.
In the identification process, the risk manager places more emphasis on pore risks. The following
three types of loss exposures (risks) are mainly considered by the risk manager.
1. Property Losses,
2. Third Party Liability Losses, and
3. Personal Losses.
1. PROPERTY LOSSES:
Ownership of property puts a person or a firm to property exposure, i.e., the property will be
exposed to a wide range of perils.
In small organizations, the risk manager can identify the property owned and the exposed value
of such property with less difficulty. In large organizations this may become cumbersome,
especially where the internal information system is weak.
On the other hand, if the international information system is efficient and is backed by
electronics data processing equipment, then the risk manager can obtain the required information
in a more accurate and suitable form from the data processing unit. Thus, in the identification
process he will find it helpful to prepare a checklist of the property exposed to various types of
risks.
Property Checklist
Property checklist can facilitate the risk identification process. Accordingly, the risk manager
prepared a listing of the various assets owned by the firm in major categories as presented on the
next page. He can as well identify the perils that can possibly cause property losses. The exposed
value of each property will also be entered in the checklist to have a clear picture as to the
severity of a lose in case the property is damaged or destroyed by a particular peril.
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it becomes an essential responsibility of the risk manager to identify the possible liability losses
that the firm may be exposed to.
Liability losses originate in various ways. Some of the factors leading to liability losses are
discussed below.
Product Liability
Product liability risk is associated with the manufacture and sell of a particular product. A good
example is pharmaceutical products. Pharmaceutical companies are very much exposed to this
risk. Consumption of a particular drug or medicine may cause serious health damages to the
consuming public. The victim in most case files a lawsuit demanding a considerable amount of
compensation for the damages he/she suffered as a result of consuming the product. Quality
problems, breach of warranty, misleading advertisement, etc… are some of the other factors that
lead to liability losses.
Motor Vehicles
This is the most frequent factor a firm should expect concerning liability losses. Use of various
kinds of motor vehicles (buses, trucks, small cars, motor cycles, special vehicles, aircraft, etc…)
exposes the firm to third party liability losses. Operation of motor vehicles could lead to killing
of people, injuries and damages caused to the property of other people due to accidents such as:
fire, collision, overturning, crash, explosion, etc….
Industrial Accidents
Factory employees are likely to suffer physical injuries at worksites. In some types of activities
they may develop job related diseases. This is particularly the case in foundries, chemical
industries, cement factories etc… Where factory employees are exposed to dust inhalation and
pungent chemical smell that can cause occupational diseases. The firm will have to compensate
the employees for the injuries they sustained during the course of employment.
Industrial Waste
This refers to industrial garbage’s thrown into rivers and lakes thereby polluting the
environment. Environmentalists are likely to file a lawsuit against the activities polluting firms,
especially concerning the firms waste disposal practices.
Professional Activities
In the field of public accounting, medicine, construction and other professional activities,
liability risks are likely to emerge because of the deficiencies inherent in the services rendered
due to negligence, errors, international concealment and the like.
Ownership of Immovables
This refers to buildings; land and machinery owned the use of such immovables by people may
bring liability losses for injuries caused by accidents. For example, faulty electrical connection,
old building, faulty elevators and escalators may cause injury to people while they are using
these facilities.
3. PERSONNEL LOSSES
These are losses to a firm regarding its employees and their families. The risks include death and
bodily injury due to accidents while off duty, industrial accident, occupational disease,
kidnapping, retirement, sickness, etc…
Employees represent the human asset (capital) of the firm. Their good health, motivation, moral,
dedication and loyalty greatly increase the value of the firm. Employees put relentless effort, for
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the achievement of the sales of the firm when they realize that the firm has a strong interest in
the well being of its employees and, hence, expend resources to safeguard their safety.
In some situation, the reputation and success of a particular firm is attributed to the exceptional
caliber of a particular management executive. Loss of this key executive (death or disability) can
bring severe operating disturbances: declining profits, disintegration of the moral of employees,
business interruption and the like.
As a result, the risks associated with personnel losses should also be carefully examined by the
risk manager. The need to avoid personnel risks (enhancing the safety of employees) is justified
for a number of reasons. They include:
Most firms are taking certain preventive measures to avert personnel losses. For example.
- Employees in some firms have 24-hour insurance protection against any accident
– on or off duty.
- Employees working in foundries, cement factors, soap factories, etc...are provided
with free milk to minimize occupational diseases.
- Key management executives are protected by bodyguards to prevent assault,
kidnapping, etc…
- Special work-clothes, appropriate tools and safety measures are employed to
prevent industrial accidents.
RISK MEASURMENT
Once the risk manager has identified the risk that the firm is facing, his next step would be the
evaluation and measurement of the risks. Risk measurement refers to the measurement of the
potential loss as to its size and the probability of occurrence.
The risk manager, by using available data from past experience, tries to construct a probability
distribution of the number of events and /or the probability distribution of total monetary losses.
This would, indeed, require knowledge of certain statistical techniques and concepts. The
probability distribution of number of events and /or total monetary losses would enable the risk
manager to estimate among other things the size of possible monetary losses and the
corresponding probabilities of occurrence.
The following example is considered for illustrative purpose. The data presented below
represents the number of cars operated (similar in type of use) by a firm in each year, the
corresponding number of accidents occurred and the total monetary losses incurred in connection
with the accidents.
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POISSON DISTRIBUTION
The Poisson probability distribution can be used for the analysis. The only information that is
crucial in constricting a Poisson probability distribution is the expected number of accidents (the
Mean). Once the mean is determined the probability of any number if accidents will be easily
calculated using the following formula:
M r∗e−M
P (r) = r! e = 2.71828
r = number of occurrences
Accordingly,
M = pn = 0.15 * 40 = 6 accidents
STD = SQRT (M) = 2.45
The Poisson probability distribution allows for unlimited number of accidents occurring to the
object under consideration, (car). This means that a particular car can possibly experience more
than one accident. This is normally the case in real life situation.
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0 0 0.0025 0 0
1 2060 0.0149 0.0149 30.69
2 4120 0.0446 0.0892 183.75
3 6180 0.0892 0.2676 551.26
4 8240 0.1339 0.5356 1103.34
5 10300 0.1606 0.8030 1654.18
6 12360 0.1606 0.8636 1985.02
7 14420 0.1377 0.9639 1985.63
8 16480 0.1033 0.8264 1702.38
9 18540 0.0638 0.6192 1275.55
10 20600 0.0413 0.4130 850.78
11 22660 0.0225 0.2475 509.85
12 26720 0.0113 0.1356 279.34
13 26780 0.0052 0.0676 139.26
14 28840 0.0022 0.0308 63.45
15 30900 0.0009 0.0135 27.81
16 32960 0.0003 0.0048 9.89
17 35020 0.0001 0.0017 3.50
18 37080 0.0001 0.0018 3.71
SUM 1.0000 5.9997 12359.39
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P = .15
n = 40
Expected Number of Accidents = M = np = .15 *40 = 6
SD of Accidents = SD = SQRT (M) = SQRT (6) = 2.4495
Expected Annual Total Monetary Loss = 12359.9
Standard Deviation of Annual Monetary Loss = 5046.4
Risk Relative to the Mean (Coefficient of Variation)
The standard deviation of total annual monetary loss can also be determined as follows:
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Rn = 2.4495/40 = .061
Rn indicates the deviation from the expected outcome as a percentage of the total number of
exposure units. Accordingly, given one standard deviation, the actual accidents could vary from
the expected accidents by about 6.1% of the total number of exposure units. The higher the
percentage, the higher the variability (higher variance), and consequently, the higher the risk.
POSSIBLE DECISIONS
SELF-INSURANCE
1. To keep reserve fund equal to the expected total annual monetary loss.
Rm = 2.7386/7.5 = .365
Rn = 2.7386/50 = .054772
It is possible to simulate this process to see how risk decrease as the number of exposure units
increase. Here is the summary.
n M Sd Rm Rn
40 6 2.4495 .408 .06124
50 7.5 2.7386 .365 .05478
100 15 3.8730 .258 .03873
The mean (M) increases proportionately while RM and Rn decrease less than proportionately.
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The Risk Manager may also use the Binomial probability distribution to measure risk. To use the
Binomial distribution the Risk Manager must be familiar with the basic assumptions of the
distribution to avoid misleading results. The first assumption is that the objects are independently
exposed to loss. The other assumption is that each exposed unit suffers only one loss in a year.
With this assumption in mind, the following illustrative example is considered. A fleet of 5
delivery trucks are operated by a business. If an accident happens to a particular truck it becomes
a total loss. New trucks are purchased at the beginning of every year to make up the lost ones so
that the firm always starts the new fiscal period with a fleet of 5 delivery trucks.
First it is assumed that monetary loss per accident is constant at Birr 5000.
n!
P ( r ) = r!(n−r)!
r
P q (n-r)
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The expected number of accidents is 2. The standard deviation can be determined in the usual
manner, which turns out to be 1.095.
The probability that the firm will face some accident is 0.92224, (1-0.07776). This probability is
so high that the risk manager should take appropriate measures to handle the risk.
RISK MEASURES
Risk Relative to Mean, (Coefficient of Variation)
Rm = 1.095/2 = .5475
Rn = 1.095/5 = .219
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To illustrate the situation suppose the exposure units are to be increased to 20, (n = 20)
M = np = 20* .4 = 8
SD = SQRT = (np (1-p)) = SQRT (20* .4* .6) = 2.19
Then,
Rm = SD/M = 2.19/8 = .27375
Rn = SD/n = 2.19/20 = .1095
Increasing the number of exposure units to 100 will give the values for RM and Rn as shown on
the table below.
n M SD RM Rn
5 2 1.095 .54750 .21900
20 8 2.190 .27375 .10950
25 10 2.449 .2449 .09796
50 20 3.464 .1732 .06928
100 40 4.899 .12247 .04899
The risk does not decrease in proportion to the increase in the number of exposure units.
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The Expected Total Annual Monetary Loss is Birr 10000. The standard deviation of total annual
monetary loss is calculated as follows:
NORMAL DISTRIBUTION
The Risk Manager may assume that the numbers of accidents or total annual monetary losses are
approximately normally distributed. Under such circumstances, he may use the Normal
distribution in measuring the number of accidents or the total annual monetary losses.
If observations are normally distributed, the Risk Manager will have a good insight of the size of
possible losses at much greater ease. This is because the normal distribution can be well
explained by identifying only two parameters, the mean and the standard deviation.
For illustrative purpose let us consider the example under the Binomial distribution with a slight
change.
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The true mean monetary loss is expected to fall in the rage of Birr 7000and Birr 15000 with a
probability of .9545.
The true mean monetary loss is expected to fall in the range of Birr 5000 and Birr 17000 with a
probability of .9973.
Avoidance, however, may not be a sound risk handling tool. For example, a business has to own
vehicles building, machinery, inventory, etc.. Without them operations would become
impossible. Under such circumstances avoidance is impossible.
In other situations, avoidance could be a viable alternative. For example, it may be better to
avoid the construction of a company near river banks, volcanic areas, valleys, etc because the
risk is so great Moreover, a research laboratory may abandon a highly dangerous experiment
similarly, and dangerous sport activities like skiing, mountain climbing, and motor racing could
be avoided to escape the risk of injury or death.
Loss control measures (prevention and reduction) are taken at three stages:
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They are intended to reduce the extent of loss once the adverse incident happened, i.e. to reduce
the severity of the loss.
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Appropriate measures taken to prevent accidents bring benefits not only to the firm but to the
society as well. For example, a destruction of inventory of a firm could be a fatal loss to the firm
in particular. The society also faces a real economic loss because those goods are no more
available to people. Thus the importance of LP&R measures should not be underestimated by a
firm. To design effective LP&R measures, it may be helpful to identify the causes of accidents.
Some of the causes of accidents and the possible LP & R measures are indicated below.
Loss control measures entail costs. These costs include expenditures for the acquisition of safety
equipments and devices, operating expenses such as salary payments to guards, inspectors, safety
engineers and other employees engaged in safety work. Other costs are also incurred in
connection with safety training and seminars. The Risk manager will have to design the LP &R
measures in the most efficient way in order to minimize such costs without reducing the desired
safety level.
4.1.3. Separation
The exposed property is scattered to different places. The principle is “don’t put all your eggs in
one basket”. This could be regarded as a loss reduction measure. For example, a firm’s
inventories could be kept in warehouses located in different areas. In another case, the
inventories could be grouped according to their value or importance and be kept in separate
places with differing safety measures ABC analysis of inventories is a clear example.
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4.1.4. Combination
Combination is a basic principle of insurance that follows the law of large numbers.
Combination increases the number of exposure units since it is a pooling process. It reduces risk
by making losses more predictable with a higher degree of accuracy.
In the case of firms, combination results in the pooling of resources of two or more firms. This
leads to financial strength thereby minimizing the adverse effect of the potential loss. For
example, a merger in the same or different lines of business increases the available resources to
meet the probable loss.
4.2.1. Retention
This is the easiest method of handling risk. The person or the firm, consciously or unconsciously,
decides to assume the risk. The loss is to be borne by the person or the firm, and no specific
measures are taken to transfer the risk to others.
A person or a firm decides to retain the risk for a number of reasons. It is probability impossible
to transfer the risk, as in the case of gambling. Besides, the attitude of the individual or the firm
towards risk than do risk will influence risk assumption. Risk lovers prefer to assume
considerable risk than do risk-avoiders. The value of goods to be insured compared to insurance
cost is another factor that may force businesses to assume risk, cost-benefit analysis. One also
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may think that the risk is so remote that retention is a better alternative. In other situations, some
risks are minor as compared to the size of the business that the business can absorb the loss.
4.2.2. Insurance
Here the risk is transferred to an insurance company for a consideration. The insurer normally
has a better knowledge regarding loss prediction and a sound financial resources to accept the
risk. He is also in a better position to get the advantage of the law of large numbers.
High
Loss
Frequency Low
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