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    7K views554 pages

    Scrib Rita Mulcahy

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    c7gyysy6n6

    Copyright:

    © All Rights Reserved
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    PORE am ge Sd “A, OC EL aCe Goh a By SS AS MT Q | Li x > = “we a &L Ge UST RTS Ll SS nc SR Cnn ae Se eee) See en ee nC Sees SE enna) Cee Aligned with the PMBOKE Guide, Sixth Edition ‘and the 2021 Examination Content Outline (ECO) — Pec ee eee | Rita Mulcahy, PMP, etal. Check Out RMC’s Other PMP* Exam Prep Options “MiFAstrack’ howd Hof topics Additional Self-Study Tools PM FASTRACK® Cloud Exam Simulator Designed to simulate the exam in every detall. A database of over 2,000 questions allows exams by Knowledge Area, Process Group, Domain, Keyword, PMP, and SuperPMP simulation. Find your gaps before they find you! Hot Topics Flashcards ‘More than 350 of the mast important and difcutto-recall exam terms and concepts ‘are now available in a convenient fipbook—compact and easy to take with you while on the go! PMP® Exam Prep eLearning Course * Dozens of exercises and games Full Registration $9 (180 day * 1,600+ practice exam questions ee et shes) Sty ono on ney cont ne scetle! * Engaging narated audio Sates Pregame 8 oa eu * Pita’ Process Chart in a eestee Refresher Course $288 per student (3 days) Prec suplement io assroon-based prep courses * Pre- and post-testing or sett Flour ges! Earn 12 contac outs, * Unlimited 24/7 access Virtual Classroom Training PM Fundamentals and Tricks Translate te international PM standards into real-world understanding and application. ‘Ad! 3 valuable days to your PMP exam preparation, Attend from anywhere in the world) am 18 contact hours. 13° BMC Wea: —smcls.com hone: 952.846.4484 femal infoeermets.com ‘A eLeaming courses ar tered in Engh ony. You Passed the Exam Now Earn PDUs Self-Paced eLearning—Earn 4 to 16 PDUs Per Course Common Risk Management Mistakes 4 PDUs Handling Unrealistic Project Schedules PDUs Project Communication & Stakeholder Engagement 8 PDUs Stop Playing Games: Overcoming Politics on Projects 8 PDUs Developing High-Performing Project Teams 8 PDUs ‘Managing Quality on Projects: A 7-Step Guide 8 PDUs PM Crash Course® 8 PDUs ‘Tricks of the Trade® for Program Managers 14 PDUs PM Crash Course® for IT Professionals 14 POUS Tricks of the Trade® for Risk Management 15 PDUs Building & Managing Virtual Project Teams 16 PDUs ‘A eLearning courses ae oftered in Engish ont. FREE Sample Lessons Available ety FP for All Courses at rmcls.com Founder of BMC PMP® Exam Prep Accelerated Learning to Pass the Project Management Professional (PMP)® Exam By Rta Mulcahy, PMP, et.al 3* RMCrosuesnons> Minnetonka, Mimesota Copyright© 2020RMCPablations ne Al rights reserved. Except at permite under the United States Copyright Act of 1976, no pst of this publation maybe epoduced or tributed in any form eb any ova or stored ina dats ort ‘Sate wut the por writen persion ofthe publabe. Printed the United Sates of Ameria ast Peitig ISBN 9781943704187 Library of Congress Control Naber: 2019351535 “Ticks ofthe Tea ad PM FASTiack ae registered ademas of SMC Project Managment, Ins Riss Process Chart Rita roces Game, RMC Leting Solitons and BMC Pabbeatons ie are temas of [RMI Prject Management Ine PMI, PMP, MBOK, CAPM, td OPMS ae registered markfthe Project Management insta Ins “this publeation contains material from A Gude tthe Projet Management Body of Knowledge (PMBOK* Guie)Sinth Eton, whch copyrighted material of and owed, Projet Management Ista Inc (PMD, copyright 217. This poblcaton ha been deloped and reproduced wit the permission of PMI Unauthorio epeodacin ofthis material sstictprobie. “This publi uses the flowing ems tama by the Prot Management Isat, Inc: Project -Manageeentlnstat (PMI) jet Mangement Profesional PND)’ A Grae othe Project Management Body of Knowledge (PMBOR® Guide), Ceved. Asocate In Project Managemeat (CAPM, and Orginal Project Management Matuity Model (OPM) 84° and the IBA og arrestee trades owned by ntratonal insite of Business Ars © RMCrunucanons» Phone: 952.846.4484 Fae 952.64844 Ema: infoghmalscom Wobwnremdacom ‘Thisandall editions ofthisbook ar dedicated to Rit Maleahy, -ervsion made RMC the company ti today She had a profound tafluence on s0 many peoples eaders ber ude ‘nd no east er employes ‘May weallapply what we ened from head embody her pasion for proving our organizations oor community, ad ou weld ‘through effective project management (© Z020ANC Rata, ne» 05246 446K nomen wa il Contents ‘Acknowledgments History of This Book Introduction tothe Tenth Edition Chapter 1 Tricks of the Trade® for Studying for This Exam ying to Take the Exam ‘Are You Ready for the PMP Exam? ‘Appvingto Take the Exam Howto Ue This Book (Oiter Material to Ueto Sty forthe PMP Exam ‘Wha lathe PMP Exam Like? Hot Study forthe PMP Exarn ‘Recxring Themes —PMIsns to Know forthe PMP Ea Chapter2 Framework ancamentl Project Management Concepts Project Managements Organizational Context Project Selection Project Roles Busnes: Enviroamest (ECO Domain It) Chapter 3 Processes and Domains “The Project Life Cy Projet Management Process Groupe Projet Management by Domains Struct Dilferences: The Process Groups and Domai ial Eure: Project Management Scramble ame Chapter 4 Integration Dep Project Chater Deveip Project Management Plan Direc and Manage Project Work “Moatorand Contra Projet Wick sf Integrated Change Conta Close Project or Phase (© 2020 UC tens ne» 55294648 node wen a a 6 as 48 87 sr ss 10 10 1 14 16 i Contents Chapter Scope Scope Management Fundamentals Seope Management Planing Requirements Gathering Define Seope Vit nd Conta Scope Chapter 6 Schedule Panning Schedale Managorent DeGiningand Sequencing Activites Estimatngthe Schedule Peparingthe Schedule Contra the Projet Scedle Chapter7 Cost Plan and Estimate Project Cons ‘Manage Cots Chapter 8 Quality Pan Quality Management, ‘Manage Quality Contal Quality Cty Management Tool and Techniques Understanding the Tools and Teciques Used in Qualty Management ating I All Tosther Chapter Resources ‘seimate Resource Requirements Acguire and Release Resources erelop Team ‘Manage Team Control Resources (Chapter 10 Communications “The Foundstion of Commanistiont Commenicaons Planing fective Commurictiont Monitor Communication Eeciveness (© z220ANC Paine” = 52.B4.HEA BES OM «wes OM 135 16 138 19 ue 180 156 169 70 m 176 1a oar 223 4 20 Beee 8 v8 2 295 313 37 ue = 7 Chapter 11 Risk Inoduction to Risk Management Implement Risk Responses Moritr Risk Chapter 12 Procurement ProasementBendamentals roarement Proce Overview Understanding Contacts PlinProcerements (Conduct Procurement Managing Procurement Chapter 13. Stakeholders Stakholder involvement in Poste ‘Stalablder Analysis PlanStakeholder Engagement Implement Stakeholder Sategy Monitor tacholder Engagement Chapter 14_ Tips for Passing the PMP Exam the First Time Pring All Together Undestanding laps nd Oxtputs Formulas to Know forthe Exam Bef You Take the Exam ‘Tc for Taking and Passing the PMP Exon Conon Project Management Exo and Pals ADspinthe Lie Endnotes Index ©2020 F baer, + 952.548 4464 nas com mms om a7 an 413 ais 41s 416 £88 467 49 a7 ws y a2 491 298 199 00 so 507 523 Contents vil Acknowledgments ‘Tefliowing people made valuable contains tis boks Sutject Matter Experts Mik Griths, PME-ACR, PMP, CSM “Margo Kewin, PLP, PME, PMI-ACE, PMI-PEA Project Manager/Content Editor LeriSatees ‘TorTumgust Copy EctorProduction Editor Patina, PMP Content Reviewers(Contributors Son Almle, PMP, CCBA, PMIACP, CSM ‘Barhara A. Crkenord CBAP, PME, PM-PBA, PME-ACE, MBA (Chey Castes, CAPM, PMP Pasi Henao PMP, CPR, CSM ‘ila Kasay, PME, PMI-ACP hie Marans, PME, CBAP, PMLPBA [Nahe Yang, PME, PMLACD,SCPM. ‘Addtional Contributors sox Catt “TinMaleahy Macy Pat Shafer (©2020 Pubetons, ne» 952546.484 ogre.» wwe History of This Book “heft eton of Rita Malehys PMP" xan Pep wat published in 1998, anda the tm it was the Sit andonly comprehensive resource dedtedo PMP cram preparation. As project manage inthe late 1990s—as wel a one ofthe wold Ss catied PMPs—Rita was Seustated by the lack of quality PMP preparation materale valle to er and her callus. So combinag her knowledge of acclerated earng wil er extensive project management experince Raa ‘wrote te ist dat of PMP" Exam Prep. Since thon the popula ofthe book as grow immensely, ‘Brough ten wy succes editions Today, th bok eb fr the best eling PMP exam preparation guide nthe wold wth thousands of copies ceulition “Trea Rta pased aay on May 15,2010, RMC continues her mison today with he tenth eto ofthe FMP" Exam Prep book, and with a growing ine of ther project management related couse nd produc that promot her ison of improving the world through efctive project management. PP™ [Esa Pp and te elated products ac sed sud toot by man project managers across the lobe and Imhundd of cssroom based prep classes at universes, taining companies and corporation. ‘© 2M20FNC bles, + OSB AHR me come me xl Free Updates The purchase ofthis bookinsldes acest update rogading the DMP eas wellas ditional ticks, tip, and information to elp you prepare or the exam. Aces thisinformsion at mel om Hare this book with ou when you go tothe website at youll need o very your produ purchase We Need You to Help Us Stop Copyright Infringement asthe publisher ofthe bestsling PMP exam pep book onthe markt, RMC isalso unfortunately the most egal copied: is trae that many people use our materi legal and with our pormissonto teach PMP exam preparation However from time to time, we are made aware of oes who copy our exam questions Ticks of the ‘rade’ and other content legally and we them for hee own fancia gain- you recopnne any of BMC’ proprietary content being wed in otor PMP exam prop mats or ourey please notify at copyightmascom Pleas also contact us for danestion on how touse our ‘marlin your cat or ty group witht wlating any Contact US Weloveto hess your fedback thee anythingtn ths book ths you wish wa expanded? [ether anything tat we focus on too mich, rirther anything not covered that youthink shouldbe here? ‘We wool love fo ar rom you, Send san emal at ifogbmelscom. ‘© 2n20 FNC ate ne ™ = O52 4B es com + ws Om Introduction to the Tenth Edition \Wecome tothe tnt edition of PMP" Exam Pep. Ie been 20 years ince Rita plished the Sst edisonof this hook FMC has come fa sae the pubication of thes edton back 1998, 8 has the rjectmanagement proesion. Bick when the fst elton was publshed, most project managers were inthe Unlted States, Now ‘ere amore international project managers han eer before Asa eat of hisindartry growth RC bos sling matrlsae now sl allover the world. ject management also a more complex profession than tused tobe. Along withthe processes concep tol and techniques that wereadded within the art coupe of ear cere re 0 jas sy ‘apie approaches to project management as there are predictive. The genera methodologies and oval patties of project management ave changed damaticaly, which as increased the ste of a project anager tober ‘These updates have resale in changes to the exam. There is more to learn today than eve. This increased complet i rected nthe tenth edition of ou bet welg PMP Exar rep book. Fist and one ofthe moresignficant changes sth ntrodaction of three ne domains within which projectmanagemen exist: People (Domain), Proces (Domain) and Busines Enizonment (Domain ID. What does this mean for the process goups of lntaig, planing, executing, monitoring and ‘controling and casing? Tha gest question and we have you covered. Ou new an improved chapter ‘Sees, ow tiled "Poceses nd Domains adeeases both the process group swells each ofthe tee domain clea and eas-to-ead format tat wil prepare you to not only understand the grovps and ‘domain, bat wil ge you ll the kxowledge you ned to pas the eam “Another big change the acknowledgement ofthe importance of PMI Examination Content Outine (#00) leis now more important than evra read and understand the ECO a st coer the domain od introduce sdapive approaches to project managetnent snd the PMD extn, Throughout each chapter of the teh edton of this book, we've included ag teems and concep. You may se thes terms and ‘concep on the exam but you ao needtolnow them o become amore adaptive project manage ‘Wile these re significant changes, important aspecs of ur book remain these. ist and most, ‘mportnty is the comertional tone of the hook The tenth edition maintains is down-to-earth ‘onveatinal yl—explining hinge simply and cle. Students ay that when they red thir Book feslileRt talking them In many way she stills. Another thing tat remains the sme our continued commitment to helping our studeats nt only pass the exam butaso Become beter projet manages. Thats whatthe book, nd ict our company is Mboxt. Asyou read his book know tat ouplan is nota have you memorize a banc ofruls and formal jst ops the exam ac then promply fret them. For one ting, pen the stustinal nature of most ‘uetions on the sam thes days we eleve that such an approach would be unsacesful or another ts otwhit were about This books not just prep guide i learning tool yeu master the content of four boc, you wll ps the exam butts more than hit. Ar you lesa what we have totic, youlbe a Teer wrojet manger At the end ofthe day thatswhat the world need Sil or gal wth his booksto (get youtopan the eran co thet ty eau allow this bok ogo oat he door withoot acknowledging the efits ofthe eam at RMC. that mate thie hapen In partial, (dike to hank Mike Git Margo Kiwi, Lev Stee, and To ‘Turngustfor thet dedlestion and hard work on this edton. (© 2020ANC Paar, He + 952548.4488 noamet om» wan xiii xiv Margo serve as oa leading subject mater experi addition tobeing a oustanding tine; Margo hasan entensive backround in nraciona desig, which she bought the development ofthis edition ‘Sheis also talented weiter who wae ale o matin the conversational tne nd fe ofthe book while ‘woking had to explain al the sleeats ofpeoject management in ala an easy tread way. ‘Mike Grifihs was also an important subject miter expert for ths edition. Mike has a broad tackgound in apie andthe author of RM PAL.ACP Beam Prep book, the best selng resource for asing the PMACP exam Mike ease towosk and ealabort cre with the project eam to eosre ‘ur new content spect agile would not only mes the needs of ou students bat propery prepare Someone to paste new PMP cram on ther fst ry Neils tap, Mike was al esurce in cresting thisbookand we coldathave done t without hin, inal, thereis Tr who served the project manager and content editor for this update. In ation to being fants write Tors brought an incomparable set of ils that alowed hr to ep deeop and fait content wih our subject mater experts wile alo managing the constantly moving pecs ofthe project Without her, this ook would nt have been published on tinal “Wen Ritacened RM, she did 0 tobe poople. hat sil ou goal and ane ofthe diving values ofthis company. So enjoy the book lar, and hae fi, ‘What are you wing fr? Go etm. Ti Maley Predent nd CEO) RMC Leming Solitons and RMC Pubiations (© 2000 AUC abo” 95284.8 noames om em com Tricks of the Trade® for Studying for This Exam ONE Preparing take the PMP exam journey. Ifyou lett thisjourney can elp you gow your carer and

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