A

Summer Internship Report

On

“Study of training practices its evaluation and effectiveness with respect to

Ashok Leyland, Pantnagar”

Submitted To The
School of Management

In partial fulfillment of the requirements for the degree

Of

Management of business administration

MBA (2022-2024)
By

Richa
University Roll No- 2197028
Student Id- 22551688

Under the Guidance of Internship Guide

Mr. Devesh Chand (Assistant Professor)

Dept. of Management Studies

DEPARTMENT OF MANAGEMENT
GRAPHIC ERA HILL UNIVERSITY BHIMTAL
BAREILLY ROAD, BERIPARAO
HALDWANI
 A
PROJECT REPORT ON

“Study of training practices its evaluation and effectiveness with respect

to Ashok Leyland, Pantnagar”
”

WITH SPECIAL REFERENCE TO

“ASHOK LEYLAND, PANTNAGAR”

FOR
THE PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE DEGREE OF

MASTER’S OF BUSINESS ADMINISTRATION

FROM

GRAPHIC ERA HILL UNIVERSITY BHIMTAL CAMPUS

SUBMITTED TO: SUBMITTED BY:

Mrs. Gudiya Rawal Richa
(HR Manager) MBA 2nd Semester
PREFACE

In this internship report I will describe my experiences during my internship period. This
internship report contains an overview of the Ashok Leyland, Pantnagar and the activities,
tasks and projects that I have worked on during my internship. Writing this report, I will also
describe and reflect my learning objects and personal goals that I have set during my
internship period. In compiling this report, I have intended to provide a synthesis of
theoretical approaches and methods of implementing them in the world of business. I have
tried to discover the relationship between theoretical and practical type of knowledge. I have
tried to bridge the gap between theoretical assumptions and practical necessities. During the
entire course of our academic study, we remain engaged in theoretical learning where the
primary objective is academic success. A concise knowledge of the modern business arena
can only be attained through the pragmatic implementation of hypothetical ideas, which we
learn from our academic activities. With these objectives, I have made all possible efforts
and the necessary investigations to submit this report in an enlightened form in a very short
time. I have tried my level best to eliminate errors from the report. As I had to complete my
internship within a short period of time so the study admits its limitations. The report
first shall give an overview of the tasks completed during the period of internship with
technical details. Then the results obtained shall be discussed and analyzed. Report shall also
elaborate on the future works which can be persuaded as an advancement of the current
work. I have tried my best to keep report simple yet technically correct. I hope I succeed in
my attempt.
AKNOWLEDGEMENT

I take this responsibility to express my profound and sincere gratitude to Graphic Era
Hill University Haldwani Campus for providing me the opportunity to explore the
corridors of the corporate world and gather valuable knowledge and practical experience via
Summer Internship Project.
I take the privilege of offering deep sense of gratitude and indebtedness to Mrs. Gudiya
Rawal, (HR manager), Ashok Leyland Pantnagar, for providing me their able guidance and
inspiration to complete the Summer Internship Project.
I express my sincere gratitude to Miss Priyanka Joshi (Hr. executive), Ashok Leyland who
guided me how to carry on with the project. Their able guidance and support have been
constant source of knowledge and motivation for me.
Above all no words I express my gratitude to my parents and friends who supported me
through thick and thin difficulties faced by me during the preparation of the report. I also
owe a sense of gratitude to Mr. Devesh Chand (Assistant Professor, GEHU Haldwani
Campus) who guided me throughout my summer internship and provided structured
guidelines to work and progress.
Last but not the least; I would like to thank all the employees of Ashok Leyland for their
valuable suggestions and constant encouragement.
The expertise in this study belongs to those listed above. Any errors are mine.

RICHA

MBA 2nd Semester

Graphic Era Hill University, Haldwani
Campus Enrollment no- PV-18910232
 EXECUTIVE SUMMARY

The study was attempted during a length of eight weeks on the theme “Training and
Development of employees” at ASHOK LEYLAND PANTNAGAR, UTTARAKHAND.

The objective of the study is to know the training and development programs provided to
employees and to evaluate what percentage of employees satisfied with this program. We
have conducted this research and developed a good research design to identify the reasons of
employees’ satisfaction. The main source of data gathering is the questionnaire and face to
face data collection. These are conducted with employees of different departments.
For conducting this research, we have developed a good research design to identify the
reasons of employees training programs. The main source of data gathering is the
Questionnaire.
This research does not attempt to give all the answers to every possible situation but rather
offers suggestions and guidelines on which answers can be built.

III
 CERTIFICATE OF SUPERVISOR (GUIDE)

Certified that the work incorporated in this Project Report “Study of training practices it’s evaluation with
respect to Ashok Leyland Pantnagar submitted by Anuj Bora

In her original work and is

satisfactorily completed under my

supervision.

Material obtained from other sources has been duly acknowledged in the Project Report.

Signature of Guide: Date:

Mrs. Gudiya
Rawal (HR
officer)
Ashok Leyland Pantnagar
 STUDENT DECLARATION

This is to declare that I have carried out this project work myself for Summer Internship

Programme of Graphic Era Hill University, Bhimtal Campus.

The work is original & has not been copied from anywhere else and it has not been

submitted to

any other University/Institute for an award of any degree/diploma.

Signature of Student:
Anuj Bora
MBA 2nd Sem Date:
Graphic Era Hill University,Bhimtal
Enrollment no- PV-
CERTIFICATION FROM THE ORGANIZATION
 STUDENT AND SUPERVISOR INTERACTION CERTIFICATE

The certificate verifies that student has visited the supervisor and the corrections indicated
in the report are modified and verified by the student through supervisor. The details of
visit, remarks and modifications are mentioned below;

S.No Project discussion area Modification Signature with

date

(Supervisor)

Signatur
e HOD

VII
 Table of Content

Content Page No.

Preface (i)
Acknowledgement (ii)
Abstract/ Executive summary (iii)
Declaration by the supervisor (iv)
Declaration by the student (v)
Certificate from the organization (vi)

Chapter-1 INTRODUCTION

1.1 Introduction 1-14

1.2 History of Ashok Leyland 15-21
1.3 About the research problem

Chapter-2 REVIEW OF LITERATURE

22
Theoretical Framework
Literature Review

Chapter-3 RESEARCH METHODOLOGY 23-25

Objectives of the study 23

Scope of the study 23
Limitation of the study 23
Research Design 24
Research Method 24
Sampling 24
Sampling Method 25
Sample Size Primary
data Secondary data

Chapter-4 DATA ANALYSIS AND DISCUSSION

Chapter-5 FINDINGS, SUGGESTION AND CONCLUSION 26-33
Findings 34-35
Suggestions 34
Conclusion 34
35
Bibliography
Questionnaire 36
37