Electronics Corporation of India Limited

List of error messages in M3 CU, possible reasons and

process to extract Result during counting day

Sl Message on CU Possible reason Remedy to extract result

1. “INCORRECT NUMBER Close operation was not i. Press Ballot key once and
OF BU” performed on Polling day observe “EVM IS READY”
“PRESS BALLOT KEY” message.
message is displayed ii. Press Close key to perform Close
after displaying battery operation.
status iii. Press Result key to display
individual candidate results
2. FIXED LOAD ENABLE Load regulator enable is high If CU flashes “FIXED LOAD ENABLE
HIGH even after turning off the HIGH” message on press of TOTAL
load while measuring key/CLOSE key/RESULT key then
dynamic impedance Press and hold BALLOT key (don’t
restart the CU) until CU stops
displaying the error message(hold
time: max 5 seconds).

If CU flashes “FIXED LOAD ENABLE

HIGH” message at power on, then
Turn off the CU and turn on after 5
minutes and check. Replace the CU
if error persists.
3. INVALID message Result or Print key might be Option1:
displayed on power on in pressed condition Adjust CU top cover by loosening
the screw near the close key and
restart, if problem persists press and
release RESULT and PRINT key for
few times. Restart the CU
Option2:
Count slips from VVPAT
4. INVALID message “INVALID” display indicates Perform CLOSE operation by
displayed on press of that a button on the pressing CLOSE key. After
RESULT key Control Unit has been completion of the display messages,
pressed out of sequence perform RESULT operation
5. DIGIT XX NOT OK Measured segment current Option1:
value is out of defined limits Connect PADU and perform RESULT
for that particular DIGIT operation
Option2:
Count slips from VVPAT

EVM R&D Confidential Page 1

 Electronics Corporation of India Limited

6. POWER ON LED Measured Power on LED Option1:

NOT OK current value is out of Connect PADU and perform RESULT
defined limits operation
Option2:
Count slips from VVPAT
7. BUZZER NOT OK Measured Buzzer current Option1:
value is out of defined limits Connect PADU and perform RESULT
operation
Option2:
Count slips from VVPAT
8. BUSY LED Measured busy LED current Option1:
NOT OK value is out of defined limits Connect PADU and perform RESULT
operation
Option2:
Count slips from VVPAT
9. CAND SET KEY NOT OK/ Candidate set key is in Option1:
BALLOT KEY NOT OK/ pressed condition Connect PADU and perform RESULT
TOTAL KEY NOT OK/ operation
CLEAR KEY NOT OK/ Option2:
RESULT KEY NOT OK/ Count slips from VVPAT
PRINT KEY NOT OK/
CLOSE KEY NOT OK
10. CHANGE BATTERY CU Battery drained Replace battery with new one and
perform Result operation
11. Both POWER ON and CU Battery drained and Option1:
BUSY LEDs are unable to display message Replace battery with new one and
continuously blinking perform Result operation
during power on Option2:
Count slips from VVPAT
12. INOPERATIVE/ Key pair erased Option1:
FACTORY MODE Connect FVU along with printer to
CU and turn on the CU. Result will
be printed.
Option2:
Count slips from VVPAT
13. CLOCK ERROR Indicates the malfunction Result will be displayed on press of
of Real Time Clock. Result key
14. CU ERROR Count slips from VVPAT
Integrity of the Control
Unit is failed and cannot be
used for election purpose.
15. ERROR Memory contents might be Count slips from VVPAT
disturbed or not properly
initialized during the factory
Note: Selection of option to extract result is based on final decision from the concerned RO

EVM R&D Confidential Page 2