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Introduction:
This research will help figure out Zara's internal and external environments by using tools like
SWOT and PESTLE analysis. When all the facts are looked at together, it's clear that the
answer is somewhere else. Zara's competitive advantages were also largely based on the
VRIO architecture. But the research will look into the organization's goals for going global,
and depending on what it finds, it will make suggestions for how to get in. This report
provides a business report to the CEO on further growth opportunities.
PESTEL Analysis
Political The operations of Zara are influenced by the political environment of the
countries where it operates (JANGIR, 2020). This encompasses factors
such as international business regulations, employment policies, laws
related to foreign investment, tax regulations, and environmental
protection measures.
Economical Interest rates, GDP, and inflation are macroeconomic factors that can impact
the value of Zara. (Ruan,etal.2022).
Social The political unrest occurring in the countries where Zara operates
significantly impacts the company's level of success.
Technological The political upheavals occurring in the countries where Zara conducts
business have a significant impact on the company's success.
Environmental Zara must adhere to environmental legislation in the countries where it
operates and has a responsibility to address and mitigate any negative
impacts its operations may have on the environment. This includes
considering and implementing measures to minimize the adverse
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Threat of New Entrants: ZARA benefits from a moderate barrier to entry due to several factors:
• Brand identity: It is difficult for new entrants to establish themselves since ZARA has a
strong brand recognition and a devoted consumer base.
• Economies of Scale: ZARA's parent company, Inditex, operates on a large scale, enabling
cost advantages that new entrants might struggle to achieve initially.
• Complexity of the Supply Chain: ZARA's distinct "fast fashion" business model depends
on a complicated supply chain and quick manufacturing cycles, which could put off new
competitors who lack the essential knowledge.
Bargaining Power of Suppliers: ZARA's supplier power is relatively low due to its effective
supply chain management and diversity of suppliers:
• Wide Range of Suppliers: ZARA collaborates with several suppliers, which lessens
reliance on any one provider.
• Fast Turnaround: If necessary, ZARA can swap suppliers thanks to its swift design and
production adjustments.
• Vertical Integration: Inditex has more control over the production process because it owns
manufacturing and distribution facilities.
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• Customers' Bargaining Power: A number of factors, such as minimal switching costs and
the freedom to patronise other quick-fashion stores, contribute to ZARA's moderate buying
power.
• ZARA's products are in high demand since they are both stylish and affordably priced.
• Customers' preference for ZARA products over other brands may make it harder for them
to get a decent deal.
• ZARA stands apart from the competition because of its innovative combination of fast
fashion cycles, low prices, and on-trend designs.
• Customers can quickly move to other online clothing merchants due to the proliferation of
e-commerce.
• Conflict between Businesses: ZARA competes with a number of different companies in
the fiercely competitive fashion retail business.
• ZARA faces stiff competition from both online and brick-and-mortar stores, including
quick fashion shops like H&M, Forever 21, and Uniqlo.
• To stay ahead of the curve in the ever-evolving fashion industry, ongoing innovation is
essential.
• Marketing and advertising: Businesses compete for customers by spending money on
advertising and marketing.
• ZARA's in-depth knowledge of current trends and ability to rapidly transform them into
products is a crucial asset in the fast fashion industry.
• ZARA's manufacturing, distribution, and retail locations are all part of the company's
vertically integrated supply chain, making it a valuable asset.
• ZARA has a leg up on the competition thanks to the fame of its name brand.
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• Expertise in Fast Fashion: ZARA's approach to fast fashion is unusual since it calls for a
special set of skills in design, manufacturing, and distribution.
• ZARA's effective supply chain is unusual because of the difficulty and expense involved
in setting up the necessary supply chain infrastructure.
• ZARA's well-known status as a trustworthy brand has contributed to its scarcity.
• ZARA's rapid fashion expertise is not easily replicated because it requires a well-
coordinated design-production-distribution infrastructure, all of which take time to
develop.
• Infrastructure in the Supply Chain: Imitating ZARA's supply chain would be difficult
because it would require a lot of money, time, and skill to replicate.
• Brand Reputation: It would take a significant investment of time and energy to build a
brand reputation on par with ZARA's.
VRIO Framework
Value
The value of anything is measured by how well it serves the company's needs. In this comparison,
we will look closely at the advantages and disadvantages of both ZARA and H&M. While
both Zara and H&M have achieved great success on the international retail scene, they are
fundamentally different in terms of their organizational structures and methods of
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producing value. Zara is already a household name and a serious competitor in the quick
fashion sector thanks to its 2200 stores in 88 countries (Chintalapati, S., 2020) . Using these
metrics, Zara continues to outperform the increasingly popular quick fashion companies
throughout the world.
Rarity
Rarity is a measurement of how uncommon something is when compared to similar offerings from
other businesses. Given the limited availability of materials and labor, Zara and H&M may
be able to maintain their market dominance. In an era when customers are increasingly
tech-savvy and priorities online shopping experiences over offline and conventional ones,
Zara is able to function in 48 various regions thanks to the availability of digital e-
commerce platforms.
Imitability
The term "imitability" is used here to describe the ease with which a rival may duplicate a certain
asset or set of talents. Both H&M and Zara confront competition from imitators, even if
the former has a more distinctive and harder to copy business strategy. The success of Zara
may be attributed in great part to the company's "fast fashion" approach. Vertical
integration, data-driven decision making, and streamlined supply chain management all
figure prominently into this approach. Competitors struggle to keep up with Zara because
of the company's remarkable speed in developing, manufacturing, and distributing new
fashion items. Due to the high level of complexity involved in coordinating the many
moving parts of its fast-fashion model, imitation is difficult.
Organization
One measure of a company's effectiveness is the efficiency with which it utilizes its resources and
supervises its people. The success of Zara and H&M depends on competent and resourceful
management. Competitive advantages for Zara include the company's clear product pricing
rules, strong quality and service standards, and exciting in-store experiences for both
current and potential customers (Pratap, 2019).
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growth. Examples include value chain management, marketing mix strategies, and market
entry plans (Su, 2020).
The internationalization process typically consists of four stages: evaluation, market entry,
establishment of a commercial presence, and engagement in value chain activities. Within the
company's internal environment, the management's goals and profit objectives can serve as
influences. Market diversification is particularly crucial for domestic markets (Tarver, E. 2022).
Adaption or Standardization
According to the theoretical framework, a company can expand by entering related or adjacent
markets, creating cutting-edge products, or starting whole new business ventures.
According to Chintalapati (2020), firms who are open to examining new trends and
consumer demands across their current product or service mix inside the present market
will have the greatest success with the market penetration expansion option. On the other
hand, a business may expand through the product development growth option if it is
prepared to engage in the study, creation, and marketing of new products and services for
existing markets. A business may test out its present product or service lines in an untapped
market by choosing the market development expansion option (Rojek, 2019). Finally,
businesses who are willing to take the risk of entering a new market with a new set of
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product or service ranges, whose demand and commercialization choices were unknown
within the old market, can benefit from the diversification growth approach.
1. Develop a mobile application: Creating a mobile app will enable Zara to keep customers
informed about new products, discounts, and special offers. It also provides a platform for
gathering customer feedback, which can help improve the quality of customer service.
2. Leverage social media marketing: Utilizing social media platforms will allow Zara to
showcase its products and engage with customers. This can strengthen customer loyalty,
increase brand awareness, and drive revenue growth.
3. Prioritize customer satisfaction: Placing customer satisfaction as a top priority involves
improving product quality, expediting deliveries, and providing superior customer
assistance.
Franchising
Franchises give Zara a chance to expand into new international markets and increase revenue
without fundamentally changing the company's primary business strategy. According to
Nibusinessinfo.co.uk, Zara was able to licence the marketing of its fast fashion goods
through franchising to SMEs in the fast fashion industry in a number of foreign countries
(2023). In return, franchisee SME fashion businesses would pay Zara a royalty on all sales
made among the target consumer base in each country.
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Joint Venture
To entering a new market jointly, many businesses form joint ventures, in which two or more
entities pool their resources and talents for a set length of time (Nibusinessinfo.co.uk,
2023). To identify the best fast fashion suppliers, manufacturing firms, or top brands in a
new, unfamiliar location where the interested partner company is based, Zara might adopt
a different strategy than it would otherwise.
Market Analysis
Potentially helping Zara increase earnings are four main phases of the overall design. To begin,
the company might do a market study to find dependable and inexpensive suppliers,
lowering the initial capital investment needed. (bgateway.com, 2018).
Cost Management
At this point, effectively controlling expenses is crucial for turning the approved company plan's
projected efforts into as much profit as possible. Next, to figure out your pricing structure
and your desired clientele. The direction logical step for Zara to take in the direction of
higher profitability would be to employ tactics that help the firm save money, boost
efficiency, and standardize its sales procedures across the board, as well as to negotiate
better terms with its most renowned suppliers.
Horizontal Integration
Tarver (2022) asserts that a company's "horizontal integration" growth strategy has an impact on
the global reach of its supply chain. This strategy's proponents contend that it can aid
businesses in effectively competing in a crowded market. Zara's decision to implement
horizontal integration enables the company to take advantage of a rival company's supply
chain network that is active at a comparable level of the value chain. The company will be
able to expand its global supply chain features utilising the selected strategy by integrating
the supply chain networks of the acquired enterprises. According to Tarver (2022), a
multinational corporation's global supply chain network responds to its "horizontal
integration" expansion plan. Leading companies are said to be able to use this tactic to get
an advantage over their competitors. Due to its horizontal integration approach, Zara can
benefit from the supply chain network of a rival company operating at a comparable level
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in the value chain. By merging the supply chain networks of the acquired businesses, the
corporation will be able to expand its ability to manage the global supply chain using the
chosen approach.
Vertical Integration
Outsourcing supply chain management is handing over control of the supply chain to a company
that specializes in providing these services to businesses. It's a viable option for Zara, as
research shows that outsourcing supply chain management activities helps companies meet
their strategic objectives (Ralston and Blackhurst, 2020). Supply chain outsourcing from a
leading organization would assist in reducing overhead and increasing production to satisfy
customer needs.
Outsourcing
Zara can gain from smart outsourcing despite its traditional preference for in-house production.
Zara may be able to cut expenses, increase flexibility, and concentrate on its core
competencies by contracting with specialist partners to handle non-essential processes such
as fabric fabrication or distribution. Outsourcing to specialized vendors might help Zara
take use of their knowledge and size to create a more flexible and efficient supply chain.
Zara must properly manage its outsourcing agreements to reduce the risks associated with
depending on external vendors and improve quality control.
Recommendations
There are four possible steps to a larger system that may help Zara increase revenues.
1. Before putting in the time and money required to set up shop and begin manufacturing
from scratch, the company may first do market research to discover dependable and
economical suppliers (bgateway.com, 2018).
2. To optimize profits from the company's accepted business strategy, this phase is
centered on effective cost management and may be followed by a phase in which
pricing plans are reevaluated and relevant client targets are determined.
3. The next logical step for Zara to increase profits would be to employ techniques that
strengthen the company's bond with its key suppliers and cut down on waste in all
departments.
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4. Make it so the business can concentrate on only one technique of marketing its wares.
Conclusion
The information provided and examined here reveals that Zara's growth and expansion have come
about as a result of the company's adoption of strategies meant to benefit both its internal
and external surroundings. The suggested techniques can help an explicit brand that has
historically enjoyed economic success since it has been found that the company has an
edge over many of the major players in the global fast fashion market.
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References
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(AJHSSR),5(1),pp.279-282.'
[3] Pinto, C.M., Mendonça, J., Babo, L., Silva, F.J. and Fernandes, J.L., 2022. Analyzing the
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Management and Economic Development (ICEMED 2022)(pp. 659-672). Atlantis Press.
[5] Su, Y.Z., 2020. The Internationalization Strategies of Fast Fashion Clothing Retailer
Brands: A Cases Study of ZARA, H&M, UNIQLO, and Gap.Ullah, N., 2021. Fast-Fashion
Labels Industry: Strategy Evaluation of H&M.
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[online]Investopedia. Available at:
https://www.investopedia.com/ask/answers/051315/what-differencebetween-horizontal-
integration-and-vertical-integration.asp
[8] Rojek, T., 2019. Analysis of pro-market concept of business model.
[9] Roll, M. 2021.The Secret of Zara’s Success: A Culture of Customer Co-creation | Martin
Roll. [online] Martin Roll. Available at:
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https://martinroll.com/resources/articles/strategy/the-secret-of-zaras-success-aculture-of-
customer-co-creation/
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Part B
Slide 1
Slide 2
Table of Contents
Slide 3
Profit aspect of the triple bottom line of
sustainability
Slide 4
Profit aspect of the triple bottom line of
sustainability
• The company has acquired a super-efficient fashion model as the main source
of the competitive advantage and through this, all the styles are updated
frequently and quickly.
• It is determined that the organization is vertically integrated and is able to
control all the business functions that bring products to the final marketplace.
• By facilitating vertical integration, it became easier for incorporating
sustainable practices through which Zara can monitor and control all the
business functions that are involved in bringing the products to market (Greco
et al., 2022).
• Concerning this, it will be beneficial for the company to enable good
relationships with all the suppliers and develop ethical and sustainable growth
over all the competitors.
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Slide 5
The people aspect of the triple bottom line of
sustainability
Slide 6
The planet aspect of the triple bottom line of
sustainability
Slide 7
Identify and analyze key ethical issues of the
organization
Slide 8
Slide 9
Identify and analyze the key corporate social
responsibility strategies
Slide 10
• It provides different products and services that society requires and also initiates profit
from continuing business operational practices.
• The company initiated the strategy of increasing the recycled products so that the
material cost can be reduced and benefits can be provided to society.
• Concerning this, the company implemented a strategy of enforcing the care over all the
intellectual property laws for protecting the rights of owners as well as the creators of
inventions (Jiang, 2022).
• In context with the ethical responsibility, the company developed a CSR strategy of
adopting ethical labor practices for all the supply chain partners and using certified
products for meeting fair trade standards.
• The last one is associated with philanthropic responsibility in which Zara is getting
indulged with the volunteer work being done and it dedicates some of the portions of
revenue to charities.
• It implemented a CSR strategy of voluntary assistance to both public and private
educational institutions for making education affordable to all people (Berbiche, Hlyal &
El Alami, 2020).
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Slide 11
References
Slide 12
References
• Greco, M. F., Rizzuto, A. S., Zarà, M., Cafora, M., Favero, C., Solazzo, G., ... & Ruscica,
M. (2022). PCSK9 Confers Inflammatory Properties to Extracellular Vesicles Released
by Vascular Smooth Muscle Cells. International Journal of Molecular Sciences, 23(21),
1-5. Park, H. (2016). The triple bottom line of customer-centric sustainability.
Available through:
https://fashionandtextiles.springeropen.com/articles/10.1186/s40691-016-0077-6
[Accessed: 23 January 2023]
• Zara, C., Bellardini, L., & Oliva, F. (2022). Circular Economy, Corporate Sustainability
Reporting, and Equity Risk: Evidence from European Markets. Corporate
Sustainability Reporting, and Equity Risk: Evidence from European Markets (May 17,
2022). Inditex, (2022). Sustainability. Available through:
https://www.inditex.com/itxcomweb/en/sustainability [Accessed: 23 January 2023]
• Jaron, M., Lehky, M., Zarà, M., Zaydowicz, C. N., Lak, A., Ballmann, R., ... &
Schubert, M. (2022). Baculovirus-Free SARS-CoV-2 Virus-like Particle Production in
Insect Cells for Rapid Neutralization Assessment. Viruses, 14(10), 2087.
• Seo, K., & Suh, S. (2019). A study on the characteristics and social values of vegan
fashion in H&M and Zara. Journal of Fashion Business, 23(6), 86-100.