2ayio12a, 13:58 Descepion of TISCO Spotire Web Player health status codes GiDescription of TIBCO Spotfire Web Player health status codes Products Versions TIBCO Spottire Web Player 7.8 and Higher GiSummary Description of Web Player the status codes Available, Strained, and Exhausted in version 7.5 and higher B Environment Bi Details Details Three status codes for Web Player instances were introduced in Spotfre 7.5: Available, Strained and Exhausted. These are used to better route traffic among Web Player instances within the resource pools. The status codes are calculated from the CPU or memory usage on the server running the node manager service. The CPU and memory usage is per physical server, not per Web Player instance. This means that if you have N Web Player instances running on the same node manager, the Web Player instances will be sharing the systems CPU and memory resources. These N instances will all calculate their status from the CPU and memory usage of the physical server. For example, if one Web Player instance changes its status to Strained, then all of the other Web Player instances running ‘on that server will also change status. Resolution Behavior and error messages displayed to end users Available ‘This means that the load is low and the Web Player instance is available. No error messages are shown to the end user. Strained If a service instance is Strained, new users will be routed to other instances that are not Stra “d bET'S CHAT Exhausted. If all instances are Strained, new users will be routed to the Strained instance. No error ntps:7supperttinco,comvstartclyTince-KnowedgeAricle-Article-46900 wa2ayio12a, 13:58 Descepion of TISCO Spotire Web Player health status codes messages will be shown to the end users, Exhausted Ifa service instance is Exhausted, no new users will be routed to that instance. If no other instances in the resource pool are in "Available" or "Strained’ status, then this error message will be presented to the end user: “The analysis could not be opened because all web player services have reached their maximum capacity. Try again later.” Default settings ‘Strained = Average CPU load: 50% = Memory load: 75% To go back to Available status, the load needs to drop below: - Average CPU load: 45% = Memory load: 70% Exhausted ~ Average CPU load: 90% - Memory load: 98% To go back to Strained status, the load needs to drop below: - Average CPU load: 85% = Memory load: 93% ‘The time span for calculation of Average CPU load is set to 120 seconds by default. For a Web Player instance to become Strained, it needs to either have a CPU load of 50% for 120 seconds or more, or have a memory load of more than 75%. It does not need to have both loads hit the limit to become strained, Where to change the settings ‘The settings can be changed in the service configuration files "Spotfire. Dxp. Worker. Host.exe.config and “Spotfire.Dxp. Worker Web.config’ ‘Spotfire.Dxp. Worker Host.exe.config WebPlayer_AverageCpuloadéxhaustedLimit WebPlayer. AverageCpul oadNotExhaustedL imit WebPlayer_AverageCpuloadStrainedLimit WebPlayer_AverageCpul oadNotStrainedLimit DataBlockStorage.MemoryLoadéxhaustedLimit DataBlockStorage_ MemoryLoadNotExhaustedL imit DataBlockStorage. MemoryLoadStrainedLimit DataBlockStorage.MemoryLoadNotStrainedLimit See reference section for documentation for Spotfire. Dxp. Worker. Host.exe. config. ‘Spotfire.Dxp. Worker Web.config cpuAverageTimeSpan See reference section for documentation for Spotfire.Dxp. Worker Web.config. ntps:7supperttinco,comvstartclyTince-KnowedgeAricle-Article-46900 2142ayio12a, 13:58 Descepion of TISCO Spotire Web Player health status codes Reference Doe: Spottire.Dxp. Worker Host.exe.config file + hitps://docstibco.com/pub/spotfire_server/11.4.4/doc/html/TIB_sfire_server_tsas_admin_help/ser ver/topics/spottire.dxp.worker host.exe.config_file.html {https://docs.tibco.com/pub/spotfire_server/11.4.4/doc/html/TIB8_sfire_server_tsas_admin_help/se ver topics/spotfire.dxp.worker.host.exe.config_ file. htm) Doc: Spottire.Dxp. Worker Web.config file + https://docstibco.com/pub/spotfire_server/11.4.4/doc/html/TIB_sfire_server_tsas_admin_help/ser ver/topics/spottire.dxp.workermeb.config_file.html {https://docs.tibco.com/pub/spottire_server/11.4.4/doc/html/TIB_sfire_server_tsas_admin_help/se rver/topics/spotfire.dxp.worker.web.config_file.htm|) Feedback Was this information helpful? 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