Project Scope Document

Table of Contents
1. Modules.......................................................................................................................................3
1.1 Admin Module.....................................................................................................................3
1.2 Manager Module..................................................................................................................3
1.3 Receptionist Module..............................................................................................................3
1.4 Customer Module.................................................................................................................4
2. Key Features................................................................................................................................4
2.1 Operations..............................................................................................................................4
2.2 Reservation Management......................................................................................................4
2.3 Reports Management.............................................................................................................5
2.4 Amenity Management...........................................................................................................5
2.5 Payment Management...........................................................................................................5
2.6 Discount Management...........................................................................................................5
2.7 Revenue Management...........................................................................................................5
2.8 Customer Data Management.................................................................................................6
3. Technology & Framework...........................................................................................................6
3.1 Android Version....................................................................................................................6
3.2 Database.................................................................................................................................6
3.3 Language................................................................................................................................6
1. Modules
1.1 Admin Module
Admin can access the mobile application at the back-end and can perform below mentioned
activities:
i. Create login
ii. Add, update and delete anything (food availability, prices, Restaurant) he wants to
change
iii. Can access the data of customer such as name, address or contact information
iv. Check the customer order information and their payments

1.2 Manager Module

A manager has login access to everything at the back-end same as the owner except for deleting
anything from the application. This module will be connected with the owner module so that if
manager makes any changes such as changing the prices of the food products it will be notified
to the admin. A manager will be able to access following things:
i. Login
ii. Create discounts for special customers (Gold, Silver, Platinum)
iii. Changing the prices of the food order according to the seasons and Restaurant
iv. Customer’s check-in and check-out
v. Add, edit and manage Restaurant and food menu
vi. Download daily hotel business report, capacity utilization, restaurant sales report

1.3 Restaurant Module

The restaurant takes care of customer offline as well as online but with the limited access at the
front-desk to make any update or changes. This module will be linked to the admin and
manager’s module so that they can check on the activities happening at the Application.
Restaurant will be able to do necessary things such as:
i. Login
ii. Add and edit the available food products to be ordered for the customer against
partial/full payment
iii. Mark the number of food products are available
iv. Check-in and check-out the customer
v. Take the payments and issue the receipts
1.4 Customer Module
A customer has limited front-end access to do the bookings and will be able to perform below
mentioned activities:
i. Register as a customer in the application
ii. Login using customer ID and Password or can login as a guest to get directed to the
search menu of the application
iii. Check the types of food products available
iv. Do the cash on delivery /UPI payment to order food
v. Order food for another guest using his login ID
vi. Cancel the order request according to the Food App
vii. Give feedback at the food app after check-out

2. Key Features
2.1 Operations
In-Scope Out-Scope
i. Check-in and check-out of food i. Additional requests for multiple
ii. Accept online payments/offline orders
Payment ii. Auto update of Add-ons
iii. Issue receipts via delivery person iii. Delivery person can deliver in
or through food app particular area under 20 kms
iv. Advertising for food app

2.2 Food order Management

In-Scope Out-Scope
i. Book order as per the request
ii. Receive confirmation via email or i. Self-check-in after food reaching at
through food App the given location
iii. Push notifications ii. Delivery person given what have been
iv. Customer verification ordered
2.3 Reports Management
In-Scope Out-Scope
i. Daily order business report
ii. Utilization report i. Restaurant analytical report
iii. Food order and tax report
iv. Revenue Report
v. Customer query resolution report

2.4 Amenity Management

In-Scope Out-Scope
i. Add, edit or delete Order i. Customization of amenity
ii. Online booking of food order packages by customer while
ordering

2.5 Payment Management

In-Scope Out-Scope
i. Imparting payment-gateway i. Auto-refund after cancelation of
ii. Secure payment processes Food order

2.6 Discount Management

In-Scope Out-Scope
i. Exclusive rates and rewards for i. Food packages
regular (Gold, Silver, Platinum) ii. Referral discounts
ii. Seasonal discounts
iii. Provide Promo codes

2.7 Revenue Management

In-Scope Out-Scope
i. Consumption & Food App i. Salaries payment
spending ii. Key Performance Indicator
ii. Tracking order payments Dashboards
iii. Inventory analysis
2.8 Customer Data Management
In-Scope Out-Scope
i. Organized guest information i. Customer analytics dashboard
ii. Customer’s bill and payment
information
iii. Customer data security
iv. Feedback management features

3. Technology & Framework

3.1 Android Version
The application is compatible to android 7.0+

3.2 Database
Oracle RDBMS 18.1.0 will be used to store the data and retrieve related information

3.3 Language
Java SE 10 will be used for programming the application