sa conference room because yung room is puno
SCRIPT
Good day everyone, today I’m going to discuss
the 2005 huricanne katrina in louisiana
To start, Hurricane katrina happened morning of
august 29 , 2005 and reported po sya as one of t
he largest and strongest hurricane ever because
The hurricane’s powerful winds and storm surge
caused massive destruction along the coasts of
Louisiana, Mississippi, and Alabama.And it was
proved to be a overwhelming disaster for the
people of new orleans louisiana because of an
estimated 1,833 people died in the hurricane
and the flooding that followed.
The responder is a psychologist and CEO of
link2health solutions. And was also
administering call center related programs like
( life net and national suicide prevention lifeline).
and minsan na aasign po sya sa 211 and 311
board. Itong call center number po na ito is used
through out the disaster to access the number of
individual who need essential services.
The organization received a call from the united
way po few days after the disaster asking for
volunteers to help support the 211 call center in
monroe louisiana. With that po, sincdi po maka
travel sa airport ng new orleans yung mga
reponder po sumakay ng plane papuntang
arkansan and nag rent nalang po ng car
papuntang monroe louisiana.
Since sobrang lakas po ng hurricane katrina.
The community was severly damaged to the
point na yung mga houses, churches , and
centers po is na demolished na or na washed
away na po nung disaster.
Sa pag rescue po ng mga survivor. sabi po sa
article na since di po agad subside yung water
level na rescued po sila by boat and helipoter.
Also po, may mga survivor po kasi na arescued
pero di po sila naka evacuate dun po sa shelter
kasi nag exceed na po sa capacity nilipat po sila
sa emergency facilities ng houston and texas
po.
During the respond naman po sinabi po sa
article na memorable daw yung pag pasok nya
po ng mga wires , printed newspaper sa wall
and mga call station desk. And the fact daw po
na yung ibang volunter is not a united way staff
but rather mga local volunteers like mothers and
teen age children who worked non-stop to
provide assistance to the survivors.
And since na assign po yung responder sa 211
and 311 disaster phone nakakaexperince po sya
ng non- stop ringing or call until evening asking
for rescue, evacuation , information about sa
missiong person o kaya naman mga call na
gusto lang mag share ng naexperience nila.
Katulad nga po ng sinabi ko nakakareceive sya
ng non-stop call. May na mentioned po sya sa
article na na confused sya because may lalaking
tumawag asking kung saan nya ilalagay yung
mga idodonate nya na mga kabaong or coffin.
After that call po, sinabi nya hindi nya pala kaya
iresolve lahatt ng problem nung mga caller ang
kaya nya lang maoffer is to listen and
communicate with them.
May na share din po sya na call he found
troubling and it affect emotionally and physically.
Yung call po kasi galing sa isang lalaki sa
shelter who was in a situation po na nasa near -
death na yung wife nya. Sinabi nung lalaki na
inuunti - unti nya I-collect yung pieces ng wife
sya like inuunti nya kunin yung buhok , kuko,
pilik mata so he could have a “ pieces of her’
even after she died. This call significantly
impacted the volunteer, both emotionally and
physically
After responding po, When the responder left for
home the following morning, they were
experiencing a range of emotions.na sabi nya rin
na sobrang stressful may work sa disater phone.
After responding po, anything and everything is
hardly functioning. Vene mga basis staples po
life food and water were difficult to find.and
majority of people were in pain.
the responder indicated that they were somehow
fortunate that they were able to go home.
Knowing not one bit of magic could undo or
repair what others were going through made the
responder deeply sad. Immediate or
straightforward solutions were not possible. The
responder suffered severe stress as a result.

After all, the responder said that the last aspect

of how they felt was an overwhelming sense of
accomplishment, knowing that they were able to
contribute in some way as well as knowing they
were able to share their experience with plenty
of generous individuals. The responder
acknowledged from the responses that some
people genuinely appreciate a caring,
encouraging voice each time they called and a
willingness to speak with empathy about what
they were going through, even though they were
unable to answer every question that was asked
when the phones rang or provide a solution for
all of the problems. On the other hand, the
responder or the operators of the 211 or 311 call
centers can provide current information
regarding the location of emergency resources
such as food, clothing, or shelter.

To conclude po we've learned that t the 211 and

311 call center help stations are a big help
during and after the disaster since they provide
information for the survivors to know where to
locate basic needs such as water, food, and
shelter that they could use. We also learned that
being a first responder is a big responsibility
since there are a lot of calls coming through. As
the responder said in this article, they could not
cater to all of those people since there are
limited resources that they could provide, and it
is also difficult since, through a call, all they
could do was listen and communicate for them
to feel understood.