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Journal of Business Research: Eunju Ko, Carol M. Megehee
Journal of Business Research: Eunju Ko, Carol M. Megehee
a r t i c l e i n f o a b s t r a c t
Article history: This introduction briefly summarizes each of the fifteen articles included in this special issue on fashion mar-
Received 1 August 2011 keting of luxury brands and provides a rationale for the inclusion of each article. The articles are grouped by
Received in revised form 1 September 2011 topic—luxury status/values, luxury consumer behavior, luxury brand management, and luxury brand coun-
Accepted 1 September 2011
terfeiting—even though many of the articles include information relevant to at least one other topic. With au-
Available online 8 November 2011
thors representing thirteen different countries (and probably more if country of origin were to be
Keywords:
considered), this issue on marketing of luxury brands is truly international in scope.
Brand © 2011 Elsevier Inc. All rights reserved.
Brand management
Consumer behavior
Counterfeiting
Fashion
Luxury
Status
Value
This JBR special issue on fashion marketing strategies of luxury fashion marketing of luxury brands, and go on to investigate addition-
brands comprises selected papers from research reports presented at al references in the subject matter. Fig. 1 describes the research scope
the 2010 Global Marketing Conference that took place in Hotel Okura of papers included in this special issue. What follows is a brief sum-
Tokyo (Tokyo), Japan. The objective of this special issue is to bring to- mary of each article and the place it occupies in Fig. 1.
gether international scholars from different disciplines and different
countries working to advance knowledge on the fashion marketing 1. Luxury status/values
and consumption of luxury brands. The variety in country-of-
origin of the authors in this special issue indicates that this truly is an 1.1. Between the mass and the class: antecedents of the “bandwagon”
international sample of scholars. Authors from Australia (3), Belgium luxury consumption behavior
(6), China (7), France (2), India (2), Italy (2), Japan (1), Korea (7), Russia
(1), Singapore (1), Thailand (1), the United Kingdom (3), and the United Minas N. Kastanakis and George Balabanis (Kastanakis and
States (13) contributed to this issue. Balabanis, 2012-this issue) examine the impact of a number of psy-
The luxury industry is relatively small in terms of the number of chological factors on consumers' propensity to engage in the
companies, but punches far above its weight both in terms of sales “bandwagon” type of luxury consumption. (The bandwagon effect
and more importantly, influence. The best design, the best materials, refers to the extent to which demand for a product increases because
the best merchandising, and the best packaging occur in the luxury others are consuming the product. This tendency may be driven by
industry, and hence luxury brands frequently lead the way for the the need to be associated with, and to be identified as being, fashionable
rest of the marketing world. The role of fashion marketing of luxury or stylish. Consumers jump on the bandwagon so they won't be left be-
brands is an area in need of new developments, theories, and knowl- hind!) Through development and empirically confirming a conceptual
edge in light of the trends toward global luxury and fashion markets. model of bandwagon consumption of luxury products, the authors
To that end, this selection of papers serves to increase the reader's show that a consumer's interdependent self-concept underlies band-
understanding of the strategies needed to effectively market to the wagon luxury consumption. The relationship between interdependent
luxury brand sector. Certainly, the reader may wish to view these ar- self-concept and bandwagon consumption is mediated by the level of
ticles as a starting point in understanding theory and research in the a consumer's status-seeking predispositions, susceptibility to norma-
tive influence, and need for uniqueness. A primary contribution of this
research demonstrates that psychological constructs explain a large
⁎ Corresponding author. Tel.: + 82 2 2123 3109; fax: +82 2 312 8554.
E-mail addresses: ejko@yonsei.ac.kr (E. Ko), cmegehee@coastal.edu part of bandwagon luxury consumption and can be used as inputs in
(C.M. Megehee). the development of marketing strategies.
0148-2963/$ – see front matter © 2011 Elsevier Inc. All rights reserved.
doi:10.1016/j.jbusres.2011.10.004
1396 E. Ko, C.M. Megehee / Journal of Business Research 65 (2012) 1395–1398
provide managerial implications for marketers to build sustainable people use store personality traits to infer store patron personality
luxury businesses in China. traits?” in two studies using the continuum model of impression for-
mation as a theoretical foundation. Findings support a “yes” answer
2.4. Brand and country-of-origin effect on consumers' decision to pur- to this question. Study 1, a consumer survey, indicates that people
chase luxury products do associate particular stereotypes with a store's patrons. Study 2,
an experiment, demonstrates that the impression formed of others
Bruno Godey, Daniele Pederzoli, Gaetano Aiello, Raffaele Donvito, may substantially differ depending on the shopping bag (i.e., external
Priscilla Chan, Hyunjoo Oh, Rahul Singh, Irina Ivanovna Skorobogatykh, cue of store patronage) the other carries. The authors conclude that
Junji Tsuchiya, and Bart Weitz (2012-this issue) consider the combined consumers may not only wear certain fashion brands but shop at spe-
effects of brand and country-of-origin on consumer purchases of lux- cific stores to impress others. Retailers can benefit from store person-
ury (versus non-luxury) goods. The intercultural analysis includes ality as a unique selling proposition—a trend, the authors say, luxury
data from seven countries (China, France, India, Italy, Japan, Russia, brand managers should to attend to.
and the United States). Consumers in different countries have differ-
ent perceptions of what constitutes a luxury product and use different 3.4. How to increase the customer equity of luxury fashion brands
criteria (i.e., price, guarantee, design, and/or advertising) in making through nurturing consumer attitude
purchase decisions. The impact of country-of-origin on purchase deci-
sions appears to be weaker than the influence of brand. This paper se- Kyung Hoon Kim, Eunju Ko, Bing Xu and Yoosun Hann (2012-this
gues from luxury consumer behavior to luxury brand management. issue) provide a study to fill the gap in research on consumer atti-
tudes toward luxury brands. The study investigates the relationship
3. Luxury brand management among attitude toward luxury brands, customer equity, and customer
lifetime value from a sample of undergraduate and graduate female
3.1. Contributing clarity by examining brand luxury in the fashion students at two private women's universities in Seoul, Korea. Con-
market sumption for experience and fashion involvement positively influ-
ence attitude toward luxury brand; attitude toward luxury brand
The creation and development of luxury brands is a growing area positively affects value equity and brand equity; and value equity
of research interest, but earlier research lacks clarity regarding the negatively influences customer lifetime value while both relationship
definition, operationalization, and measurement of brand luxury. equity and brand equity positively affect customer lifetime value.
Karen W. Miller and Michael K. Mills (2012-this issue) address this From a managerial standpoint, this study provides several implica-
issue within the pre-eminent luxury fashion brands category by care- tions to luxury practitioners.
fully examining brand luxury and the dimensions and relationships
underlying the luxury fashion brand. The authors develop and test 4. Luxury brand counterfeiting
their conceptual model—the brand luxury model—which makes im-
portant contributions by clarifying the confusion evident in earlier 4.1. Exploring the Robin Hood effect: moral profiteering motives for pur-
brand luxury research, by supplying evidence about the importance chasing counterfeit products
of brand leadership, and by helping brand managers and academics
through the creation of a useful framework to depict the luxury fash- Amit Poddar, Jeff Foreman, Sy Banerjee, and Pam Ellen (2012-this
ion brand. issue) investigate one of the biggest problems facing luxury fashion
brands today—counterfeiting. They found that when the legitimate
3.2. Do social media marketing activities enhance customer equity? An brand is perceived as being high in corporate citizenship (high PCC),
empirical study of luxury fashion brand the size of the price differential between the legitimate brand and
the counterfeit does not affect consumers' purchase intentions to-
Interest in the use of social media marketing—especially in the mar- ward the counterfeit. However, when the legitimate brand has a neg-
keting of luxury fashion brands—is rapidly growing. In this research, ative image (low PCC), higher price differentials trigger significantly
Angella Jiyoung Kim and Eunju Ko (2012-this issue) identify attributes greater intentions to purchase the counterfeit product. “Moral profit-
of social media marketing activities and examine the relationships eering,” as the authors label this effect, is more likely to take place
among those perceived activities, value equity, relationship equity, when consumers of counterfeits have both economic and moral justi-
brand equity, customer equity, and purchase intention. (The five per- fications for engaging in this unethical behavior. That is, a large
ceived social media marketing activities are entertainment, interaction, enough price difference between the legitimate product and the
trendiness, customization, and word of mouth.) The effects of social counterfeit, coupled with a negative corporate citizenship image
media marketing activities positively affect value equity, relationship (low PCC) of the legitimate brand, provides greater incentive and jus-
equity, and brand equity; brand equity negatively affects customer eq- tification for the consumer to purchase the counterfeit. The implica-
uity; value equity positively affects purchase intention; and purchase tion of this finding is that efforts directed toward improving PCC
intention positively affects customer equity. Findings of this study can may reduce sales of counterfeit goods.
be used to forecast purchasing behavior of customers of luxury brands
and provide a guide to managing assets and marketing activities. 4.2. Asymmetrical effects of past experiences with genuine fashion luxury
brands and their counterfeits on purchase intention of each
3.3. From Armani to Zara: impression formation based on fashion store
patronage Boonghee Yoo and Seung-Hee Lee (2012-this issue) examine the
effects of past experiences with counterfeit (genuine) luxury brands
Fine fashion and fast fashion are ever more converging with “Zar- on the purchase intention for genuine (counterfeit) luxury brands in
afication” (i.e., commoditization) and “massclusivity” of luxury fash- two studies. Based on survey data from five designer fashion product
ions. Just as consumers buy luxury fashion brands to express or categories (designer handbags, shoes, apparel, sunglasses, and jewel-
enhance their self-image, they can also patronize retailers with a ry), Study 1 produced an asymmetrical effect: past experiences with
self-congruent personality positioning. Kim Willems, Wim Janssens, genuine luxury brands relate negatively to purchase intentions of
Gilbert Swinnen, Malaika Brengman, Sandra Streukens, and Mark counterfeit luxury brands but past experiences with counterfeit luxu-
Vancauteren (2012-this issue) address the research question, “Do ry brands are not related to purchase intentions of genuine luxury
1398 E. Ko, C.M. Megehee / Journal of Business Research 65 (2012) 1395–1398
brands. Based on an experiment using two luxury brand handbags of North Texas; Hyunhwa Lee, University of Texas-Austin; Jaeil Lee,
with realistic price information, Study 2 confirmed the results found Seatttle Pacific University; Jong-Ho Lee, Korea University; Seung Hee
in Study 1. (In these studies, counterfeit consumers were defined as Lee, Ewha Womans University; Yoon-Jung Lee, Korea University; Yuri
those who were not deceived by counterfeiters but still knowingly Lee, Seoul National University; Roger Marshall, Auckland University of
purchase/consume counterfeit luxury brands.) The primary contribu- Technology; Nancy J. Miller, University of Nebraska; Heegang Moon,
tion of this research is that while past behavior related to genuine Pai Chai University; Linda S. Niehm, Iowa State University; Shintaro
(counterfeit) luxury brands is a strong predictor of future behavior Okazaki, Autonomous University of Madrid; Cara Lee Okleshen,
towards genuine (counterfeit) luxury brands, sales of counterfeit lux- Winthrop University; Kyungae Park, Yeungnam University; Siqing
ury brands may not cannibalize sales of genuine luxury brands be- Peng, Peking University; Ian Phau, Curtin University; Kathleen Rees,
cause purchasing counterfeit luxury brands does not appear to Texas A&M University-Kingsville; Diego Rinallo, Bocconi University;
affect future purchases of genuine luxury brands. Aric Rindfleicsh, University of Wisconsin-Madison; Marko Sarstedt,
Ludwig-Maximilians-University of Munich; Ralf Schellhase, University
of Applied Sciences Darmstadt; Eric Shih, Sungkyunkwan University;
4.3. Luxury fashion brand consumers in China: perceived value, fashion
Dong Young Shin, Yonsei University; Nancy Stanforth, Kent State
lifestyle, and willingness to pay
University; Leslie Stoel, The Ohio State University; Yong-Gu Suh,
Sookmyung Women's University; Charles R. Taylor, Villanova University;
Gaining a better understanding of the behavior of Chinese con-
Jane Boyd Thomas, Winthrop University; Gillian H. Wright, Manchester
sumers of luxury fashion brand should benefit the fashion industry
Metropolitan University, Ge Xiao, Wilkes University; Jeong-ju Yoo,
by improving customer relationships in this potentially largest con-
Baylor University; Won Sang Yoo, Korea University; and Sungjoon
sumer market. To this end, Guoxin Li, Guofeng Li, Fenfen Xiang, and
Yoon, Kyonggi University.
Zephaniah Kambele (2012-this issue) examine Chinese consumers'
The invitation from Arch G. Woodside, Editor-in-Chief, Journal of
willingness to pay for luxury fashion brands related to their fashion
Business Research, to serve as co-editors of a special issue on fashion
lifestyle and perceived brand value. Information lifestyle, brand pres-
marketing of luxury brands was proceleusmatic. This issue is dedicat-
tige lifestyle, perceived social/emotional value, and perceived utilitar-
ed to Arch Woodside's relentless work ethic, his unselfish mentoring
ian value influence the willingness of Chinese consumers to pay for
of colleagues and students at all levels of academic development, and
luxury fashion brands. This research also examines the moderating
his dedication to contributing substantive advances to theory and re-
effect of previous purchasing experiences of genuine and counterfeit
search across multiple disciplines.
luxury fashion brands on fashion lifestyles and perceived brand
value. Only personality fashion lifestyle led to differences based on
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