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Abstract "Revolutionizing Emergency Healthcare: Predictive Ambulance Services for Enhanced Accessibility and Customer Satisfaction" Would like to share a take on customer satisfaction. | came across an interesting research done Prof. Shankar Prinja, Health economics Dept. at PGIMER Chandigarh, the team did a rigorous study on evaluation of Health Sector Volunteerism Scheme (HSVS) in Haryana '12 then, specifically focusing on the utilization of health services, costs, and potential strategies for improvement in. Interestingly they identified that the cost recovery of ambulances available for service is less than 10- 15% of the user charges across in all districts of Haryana, and the study suggested agencies to encourage more people to use it and observed that not many people are using health services in local health center's and these people (25-40% of Gen Population) prefers ambulances during the day time only making it easy accessibility. 4 Readers would agree to this fact that any services or brand per se can find a good enough opportunity to encash these lowly capital investment can gain ROI in a strategic fashion if tapped in the right-way. This paper did suggested that we can make this system efficient by having a more strategic placement of ambulances vehicles so that it is accessible to the users across the city. There was inner call to solve where i lost a close relative as i ambulance service was not available to us. n my recent data camp expo i came across technique used by Quick Service Restaurants recently to they created a predictive ordering solution that would give their stores a glimpse into the future by predicting where & what would service will be requested with estimating ETA info accurately. 4 The QSR created a data lake consisting of key order information by taking advantage of Amazon Simple Storage Service (Amazon S3) for data storage and AWS Glue for data querying. It also uses Amazon SageMaker to build and train machine learning models to predict the likelihood that need for service will be asked, so a store can begin prepping up for the service right before it is placed. This would be real golden option and certainly scaleable across with modifications where Ongoing City traffic halts to users to use this essential service at the same resurrecting the trust and satisfaction that they can rely with a sense of security . At current scenario, with LLM's or ML's advancements with no-code environment in place this doesn't not look unpromising if someone wishes to build a business. DATE December 6, 2023 APPLICANT = Udayan Panda / +919760795196 4

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