Professional Documents
Culture Documents
Submitted by:
Jerwin T. Pascioles
BSABM 3B
INTRODUCTION…………………………………………………………………………………………..1
MISSION…………………………………………………………………………………………………...2
VISION………………………………………………………………………………………………………4
MAIN SECTION/INTERVIEW……………………………………………………………………………5
DOCUMENTATION……………………………………………………………………………………..12
CONCLUSION…………………………………………………………………………………………..14
REFERENCE…………………………………………………………………………………………….15
INTRODUCTION
At the ricemill business we are dedicated to embodying the intricate nexus of tradition,
innovation, and economic resilience within the global agricultural landscape. Our mission
is to contribute significantly to the cultivation and commercialization of rice, recognizing it
as a crop that sustains billions and shapes the culinary and cultural identities of diverse
societies. We strive to operate not merely as entities engaged in the production of a
dietary staple but as integral components of local ecosystems, deeply interwoven with the
fabric of communities. As catalysts for sustainable agricultural practices and economic
development, we commit to dissecting the multifaceted nature of small rice enterprises,
navigating challenges, and embracing opportunities in a rapidly evolving global market.
Certainly, let's further elaborate on the mission of the ricemill business, expanding on its
dedication to tradition, innovation, and economic resilience within the global agricultural
landscape:
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3. Integral Components of Local Ecosystems:
Operating as integral components of local ecosystems, we aim to be more than a
business entity. We see ourselves as stewards of the land, deeply interwoven with
the fabric of communities. By fostering strong connections with local farmers,
engaging in ethical business practices, and championing sustainable agricultural
methods, we aspire to create a harmonious coexistence that benefits both nature
and society.
At the ricemill business, our mission is more than a statement—it is a daily commitment to
shaping a sustainable, inclusive, and thriving future for the global rice industry and the
communities we serve.
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VISION
The vision of the ricemill business explains that would like to see small rice
enterprises as resilient and adaptable beacons, harmonizing tradition and progress. They
aim to lead in rice cultivation and commercialization, blending modern technologies with
time-honored practices. Their vision includes illuminating the profound impact of these
enterprises globally through research, fostering understanding, appreciation, and
acknowledgment. The journey invites all to witness the interconnected destinies of rice,
local economies, and community well-being in vibrant fields and markets, shaping a
sustainable future for agriculture and economic empowerment.
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INTERVIEW
The following are the question that were asked by Jerwin T. Pascioles
and the response of the owner of the enterprises, Fancis Lyn Calica Rosario during the
actual interview of this output.
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e) Digital Documentation:
The transition from physical to digital documentation implies that the business is
leveraging technology to create, store, and manage documents electronically. This can
lead to easier retrieval and sharing of information.
f) Specialized Recording Software:
The mention of using ICT for recording suggests that the business may be using
specialized software tailored to their industry or specific needs. This could include
Customer Relationship Management (CRM) software, project management tools, or
industry-specific record-keeping solutions.
g) Data Security Measures:
Given the digital nature of recording, it's important to consider the implementation of
security measures. This could involve access controls, encryption, and regular security
audits to protect sensitive business data.
h) Adaptation to Technological Advances:
The use of ICT implies a willingness to adapt to technological advances. This might
involve keeping systems up to date, exploring new tools or features, and staying informed
about emerging technologies that could further enhance record-keeping capabilities.
i) Integration with Business Processes:
The recording tools are likely integrated with various business processes. For example,
if it's a retail business, the recording tool might be linked to inventory management and
sales systems.
j) Data Analysis and Reporting:
The recorded data can potentially be used for analysis and reporting. ICT tools might
facilitate the generation of reports and insights from the recorded information, aiding in
decision-making processes.
Understanding the specific tools, platforms, and processes involved in using ICT as a
recording tool would provide more insight into how the business is leveraging technology
for efficient record-keeping.
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2. What are the strengths, weaknesses, opportunities and threats of the small
rice mill business?
According to the owner of the small rice business, one of the strengths of their
business is that a lot of customers are always choosing to buy from them, but as part of
their weakness, a lack of manpower in accommodating the customers, especially during its
peak hour of selling, makes her so tired because she alone manages the business and
causes the customers to go to other rice selling stores that are their competitors.
The owner of the small rice business has identified a significant strength in the form of a
loyal customer base. Customers consistently choose to buy from their business, indicating
a level of trust and satisfaction. However, there is also a notable weakness identified,
which revolves around a lack of manpower to accommodate customers, particularly during
peak hours of selling.
Let's break down the situation:
Strength:
Customer Loyalty: The fact that a lot of customers consistently choose to buy from the
small rice business is a substantial strength. This could be attributed to various factors
such as product quality, pricing, customer service, or the business's reputation in the
community.
Weakness:
Manpower Shortage: The identified weakness is a lack of sufficient staff to handle
customer demands, especially during peak hours. This can lead to several challenges:
Owner Fatigue: Managing a business alone, especially during busy periods, can be
physically and mentally exhausting for the owner. This fatigue can impact decision-making,
service quality, and overall business performance.
Customer Service Challenges: With limited manpower, providing prompt and efficient
customer service becomes a challenge. Customers may experience longer wait times, and
the overall experience may be affected negatively.
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Loss of Potential Sales: The inability to efficiently handle the influx of customers during
peak hours could result in missed sales opportunities. Customers who experience delays
or crowded conditions may choose to go to other rice-selling stores, including competitors.
Possible Solutions:
a) Staff Hiring: Consider hiring additional staff, especially during peak hours, to help
manage the increased customer demand. This could involve part-time or temporary
employees to provide support during busy periods.
b) Technology Integration: Explore the use of technology solutions such as point-of-
sale systems, online ordering platforms, or mobile payment options to streamline
transactions and reduce the time customers spend in the store.
c) Extended Operating Hours: Consider extending operating hours or adjusting the
schedule to distribute customer flow more evenly throughout the day, reducing the
impact of peak hours.
d) Customer Communication: Transparently communicate with customers about
efforts to improve service, such as hiring additional staff or implementing new
processes. This can help manage expectations and retain customer loyalty.
By addressing the weakness of limited manpower, the business can enhance its capacity
to meet customer demands, improve overall customer satisfaction, and maintain its
competitive edge in the market.
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Customer feedback provides direct insights into the satisfaction levels of those who
have interacted with the business. Positive comments indicate areas of success, while
negative feedback highlights potential areas for improvement.
Identifying Strengths:
Positive comments and compliments shed light on the aspects of the business that
resonate well with customers. This could include product quality, customer service, pricing,
or other factors that contribute to customer satisfaction.
Pinpointing Weaknesses:
Critical or negative comments pinpoint specific areas where the business may be
falling short. Whether it's related to service, product availability, or other concerns, this
feedback helps identify weaknesses that need attention.
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Word-of-Mouth Marketing:
Satisfied customers are more likely to become advocates for the business. Positive
feedback can contribute to positive word-of-mouth marketing, which is a powerful driver for
attracting new customers.
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persistent efforts, the business can not only meet customer needs effectively but also
stand out in a competitive market, ensuring long-term success and continuous
improvement. In essence, the combination of passion and hard work forms a dynamic
foundation for the thriving and enduring nature of the business
5. How much is your capital when you are starting your business and how much
is your salary/profit every year?
The owner's journey, starting with a capital of PHP 4,000 and witnessing the business
grow, is a testament to the power of hard work and customer trust. Their initial investment,
combined with dedicated efforts, has evidently paid off. The growth reflects not only the
effectiveness of their business strategies but also the trust cultivated with customers. This
trust, earned through consistent dedication and likely exemplary service, has played a
pivotal role in customer retention and loyalty. The story underscores the importance of
perseverance and building strong relationships with customers as key elements in the
business's success and expansion.
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DOCUMENTATION OR THE INTERVIEW
“BUSINESS PERMIT”
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CONCLUSION
In conclusion, the establishment and operation of a small rice mill business
enterprise hold promising potential for both economic viability and societal impact.
Through our exploration of this venture, we have identified key factors contributing to its
success, including efficient processing technology, strategic marketing, and a focus on
quality assurance. As we navigate the dynamic landscape of the rice industry, it is evident
that the demand for processed rice products continues to grow, presenting ample
opportunities for expansion and profitability.
The commitment to sustainability, ethical sourcing, and community engagement will
not only enhance the reputation of the business but also contribute positively to the local
agricultural ecosystem. By fostering strong relationships with farmers, suppliers, and
customers, the small rice mill can establish itself as a reliable and trusted player in the
market.
In order to thrive in a competitive market, ongoing innovation and adaptation to
industry trends will be essential. Embracing technological advancements, exploring new
varieties of rice, and staying attuned to consumer preferences will position the business for
long-term success. Additionally, the incorporation of environmentally friendly practices can
contribute to a positive corporate image and address the growing emphasis on
sustainability.
As we embark on this entrepreneurial journey, it is crucial to remain agile,
responsive to market dynamics, and committed to delivering value to our customers. The
small rice mill business has the potential to not only generate profit but also make a
meaningful contribution to food security, rural development, and the overall well-being of
the community. With careful planning, dedication, and a customer-centric approach, the
future of this enterprise is bright, promising a sustainable and prosperous venture in the
ever-evolving world of rice processing.
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REFERENCE:
Taylor And Francis (2023). Journal of Media Business studies, Volume 20.
https://www.tandfonline.com/toc/romb20/current
O’Reilly (2023). Get Business Strategy (The Brian Tracy Success Library).
https://www.oreilly.com/library/view/business-strategy-the/9780814436271/xhtml/
chapter9.html
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