7 Write the correct word or phrase under each 9 Match the sentences in A to the responses in B. picture. Pay attention to the words in bold. filing cabinet + desktop computer + photocopier A pedestal » pen drive + projector « laptop 1. You charged me £20 for four rolls recycling bins of sticky tp ‘This is only the subtotal ‘There's a special offer on this product for one week only 4, We expect to receive your payment within a week of delivery, B ‘a. So hurry up and place your order. b, It doesn’t include tax. cc. Please send us the money as soon as the delivery arrives, . That's too much! it's a mistake, Deb Micha 10 Circe the correct answer to show you understand the words in bold. 1, Quantity refers to ‘a, how good something is b. how much of something we've got 2, Ifyou get a discount, you a. pay less b. pay more: 8. Ifyou run low on something, you a, haven't got enough oft 8 Tick () the sentences that are true. Stioncneieenoe Pay attention to the words in bold. itech 1. The weight of an item affects the ooh Rte emp inicont a. have got enough of it You use a scanner to type a letter. b. haven't got any at all {An invoice tels you how good a product is __ 4, The delivery date tells you when you wil receive an item. = 5. People ae often wiling to pay more for quality ina product 6. The price per unit is usually higher when * you order more units. You use a shredder to destroy documents en 5. Do you know how much they cost”? 2, You should order new supplies when necessary. 6, What type do you want? 3. Could you book a oom for our meeling? 7, ("mall set up on the system. 8, It should be here by 9.00 am tomorow, ! = eat | <4. Wat would you ke me to order?}) Match A to B to form phrases. A 8 3, keep c file d, desk research 4 i 5, answer 2 Complete the sentences with the phrases from Exercise 1 4, We always need later. 2. Fiona must of allof the mail she receives. ‘ { 3. Can you into car sales the EU? 4, Always z want to keep customers waiting. 5, Let's _ to our customers 1 ‘with information about our new products. e. alog that we might quickly, We don't 3 Complete the phrases in the mini-dialogues | with the missing letters. \ 1. A: I'm sorry, Ms Fraser isn't in the office today. B: OK. Could youd a to her? Please tell her Sarah ] es ore pak i ‘A: Sure, No problem. ¢: What are you doing, Mark? Pecan ™ Im doing some d ‘A: Great that you're keeping the database gomplet, [need you to 6 = some d im later ged some fora about Evropean ‘economies, 3, A: I've got a meeting tomorrow with the sales department. fa like you tot. an | =.=, 80 can hand it out at the peginning ofthe meeting, | B: OK. We've got several new customers. i Would you like M@ 10. U a. oo the me Tos wth thei names | ‘and addresses, so you can give it to the sales reps at the meating? ‘A: Good idea. Thank you. 4, A: Some new customers are coming to see Our offices. | willbe in a meeting until 2 o'clock. ‘Could you please r the Vn enon ne in you when | can, 'No problem. I'l offer them something to drink, tlre etelel elie 4 ‘The phrases in bold are in the wrong sentences. Write them next to the correct sentences. In 0 write down what peopNe Say a 2. Mis Hall can't speak to chants today, ‘She asked re to order office supplies, 3, Mr Forest asked me to help him schedule ‘a meeting, He neads some nice images for his slides 4. We need to discuss our marketing plan Lot's take minutes for tomorrow afternoon Megan tries to screen her calls at 10 am, but sometimes the postman comes late. 6. Please ask Lucy to distribute the incoming mail, We haven't got any folders. 5 Complete the sentences with the words and phrases below. spreadsheets + keep track of + word processing prepare a presentation « data entry 1. Let's look at thes... and check our sales over the last year. 2. Anthony is giving a talk at a conference, so he needs to 8. A Junior Administrative Assistant often needs to office supplies and order supplies when necessary. 4, A Senior Administrative Assistant should know and 6 Complete the sentences with the phrases below. a packet of + a pair of « a roll of « a box of a sheet of 1. Iilwrite down my address for you. Have you got aes enn PAPO? 2. | want to cut out this picture. | need raha aceagrt Gained ects sticky tape, but I can't fnd it. Can | use yours? 4, I'm going to the stockroom to get : staples. Do you need anything? 6, | need to make sure everyone at the ‘meeting has got paper to write on. | need _wiiting pads,