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Your relationships can only be as healthy as you Words have great power.

are.—Neil Clark Warren


Everybody needs motivation from time to time.
The hell to be endured hereafter, of which
theology tells, is no worse than the hell we make Criticizing and censuring almost everyone you
for ourselves in this world by habitually have to do with, will diminish friends, increase
fashioning our characters in the wrong enemies, and thereby hurt your
way.—William James affairs.—Benjamin Franklin

You can’t be happy without being healthy. Those who add to us, draw us to them. Those
who subtract, cause us to withdraw.
You can’t give what you don’t have.
What positive, encouraging thing can I say to
You get the best out of others when you give the each person I will see today?
best of yourself.—Harry Firestone
The greatest compliment that was ever paid me
Your desire and attempts to win with others help was when someone asked me what I thought,
to make you a winner. and attended to my answer.—Henry David
Thoreau
No one can sincerely try to help another without
helping himself.—Charles Warner I who I can’t do it without you.

When you embrace your own personal value, Leaders can become great only when they realize
when you are secure in who you are, then you that they are the ones who need people.
have become a winner.
If I was ever to achieve something great, it would
No matter what has happened or what will be the result of turning the dream from me to
happen, we never lose our value as human we.
beings.
Any dream I could achieve without the help of
Increase you value to others by solving as many other people was too small.
of your problems as you can.
Yes, I have a dream. It is greater than any of my
Who you are is the greatest asset you’ll ever gifts. It is large as the world, but it begins with
possess. one. Won’t you join me?

He who waits to do a great deal of good at once, When the vision gets bigger than you, you really
will never do anything.—Samuel Johnson only have two choices: give up on the vision or
get help. I chose the latter.
30-Second Rule: within the first thirty seconds of
a conversation, say something encouraging to a We should not only use all the brains we
person. have—but all that we can borrow.—President
Woodrow Wilson
Be kind. . . everyone you meet is fighting a hard
battle. There are no problems we cannot solve together,
and very few that we can solve by
When you make contact with people, instead of ourselves.—President Lyndon Johnson
focusing on yourself, search for ways to make
them look good. People need to be needed.

The 30-second rule gives people the triple-A Everyone likes to be an expert, even if it’s for a
treatment. moment.

All people feel better and do better when you It marks a big step in your development when
give them attention, affirmation, and you come o realize that other people can help
appreciation. you do a better job than you could do
alone.—Andrew Carnegie
A gossip is one who talks to you about other
people. A bore is one who talks to you about Good leaders make people feel that they’re at
himself. And a brilliant conversationalist is one the very heart of things, not the
who talks to you about yourself.—William King periphery.—Warren Bennis
What successful leaders know: people need to A new name gives someone a hope for a new
know that they made an important contribution future.
to reaching the goal.
Ten-year rule: Elite performers, those whose
When you’re honest about your need for help, reputations precede them, usually needed at
specific with others about the value they add, least ten years of dedicated and consistent
and inclusive of others as you build a team to do practice before they obtained any recognizable
something bigger than you are, everybody wins. level of excellence. The process can be cut
dramatically when individuals see signs that they
Memory is the treasury and guardian of all are already beginning to achieve a recognizable
things.—Cicero reputation.

The richest memories are often those we plan Many people go farther than they thought they
and intentionally create. could o because someone else believed they
could and told them so.
Memories don’t find us—we find them.
No man has a prosperity so high or firm, but that
It takes quantity time to find quality time.
two or three words can dishearten it; and there is
no calamity which right words will not begin to
Most people don’t lead their lives—they accept
redress.—Ralph Waldo Emerson
their lives.
Words are both better and worse than thoughts;
Make something happen together.
they express them, and add to them; they give
The ability to retrieve a memory decreases them power for good or evil; they start them on
exponentially unless boosted by artificial aids an endless flight, for instruction and comfort and
such as diaries and photographs.—John McCrone blessing, or for injury, sorrow and ruin.—Tyron
Edwards
Admonish thy friends in secret, praise them
openly.—Publilius Syrus We should strive not only to say the right thing in
the right place, but far more difficult, to leave
A private compliment turned public, instantly unsaid the wrong thing at the tempting
and dramatically increases in value. moment.—George Sala

Everyone has an invisible sign hanging from his Like apples of gold settings of silver is a word
neck. It says ‘Make Me Feel Important.’—Mary spoken in right circumstances.—King Solomon
Kay Ash
Keep away from people who try to belittle your
Compliments increase in value when we value ambitions. Small people always do that, but the
the person who gives them. really great make you feel that you, too, can
become great.—Mark Twain
To affirm is to make firm.
I wish you believed in yourself as much as I
When you affirm people’s dreams, you help their believe in you.
dreams become more real than their doubts.
A wrong word can crush a person’s dream; the
Encouragement is oxygen to the soul.—George right word can inspire him or her to pursue it.
Matthew Adams
Dreams are, by definition, cursed with short life
Treat a man as he appears to be ad you make spans.—Candice Bergen
him worse. But treat a man as if he already were
what he potentially could be, and you make him Death is not the greatest loss in life. The greatest
what he should be.—Goethe loss is what dies inside of us while we
live.—Norman Cousins
What is special, unique, and wonderful about
this individual? Most men die from the neck up at age
twenty-five because they stop
People perform consistently as they perceive you dreaming.—Benjamin Franklin
expect them to perform.—Dr. J. Sterling
If each if us were to confess his most secret
desire, the one that inspires all his plans, all his
actions, he would say ‘I want to be Forgiveness is not an occasional act; it is a
praised.’—E.M. Cioran permanent attitude.—Martin Luther King, Jr.

Many people are so insecure that they constantly Forget about justice; instead, focus on grace and
feed their egos to compensate for it. forgiveness.

An egotist is not a person who thinks too much of I don’t know what your destiny will be, but one
himself; it someone who thinks too little of other thing I know; the only ones among you who will
people. be really happy are those who have sought and
found how to serve.—Albert Schweitzer
Reward employees while the sweat’s still on their
brow.—H. Ross Perot Big Picture Principle: The entire population of the
world—with once minor exception—is composed
I do the very best I know how—the very best I of other people.
can; and I mean to keep on doing so until the
end.—Abraham Lincoln All of us are born for a reason, but all of us don’t
discover why. Success in life has nothing to do
Preparation is more than just a discipline. It’s an with what you gain in life or accomplish for
attitude, a way of life. yourself. It’s what you do for others.—Danny
Thomas
Whatever your hands finds to do, do I with all
your might. People are better adjusted and more likely to feel
content if they serve others.
If I saw everyone as important—not just the
people I liked the most—I would always offer my You can actually help yourself by helping others.
very best.
You have not lived today until you have done
My potential is God’s gift to me. What I do with something for someone who can never repay
my potential is my gift to Him. you.—John Bunyan

Make every day your masterpiece.—John There is no loftier ambition than merely to stand
Wooden high in the world. It is to stoop down and lift
mankind a little higher.—Henry Van Dyke
Conceal not your secret from your friend or you
deserve to lose him. Opportunities increase our potential.

Only the spoon knows what is stirring in the pot. Small opportunities are often the beginning of
great enterprises.—Demosthenes
The bottom line on sharing a secret with others is
that it is an act of inclusion. We all need others to do for us what we cannot
do for ourselves.
To err is human; to forgive is not company policy.
The most important thing in communication is to
When I am suspicious of others, it causes me to
hear what isn’t being said.—Peter Drucker
display wrong behavior toward them.
Effective listening requires more than hearing the
Since we tend to see ourselves primarily in light
words transmitted. It demands that you find
of our intentions, which are invisible to others
meaning and understanding in what is being
while we see others mainly in the light of their
said. After all, meanings are not in words, bt in
actions, which are all that’s visible to us, we have
people.—Herb Cohen
a situation in which misunderstanding and
injustice are the order of the day.—J. G. Bennett To listen with your heart, your listening has to be
active.
Give people the benefit of doubt.
The biggest mistake you can make in trying to
Since nothing we intend is ever faultless, and
talk convincingly is to put your highest priority on
nothing we achieve without some measure of
expressing your ideas and feelings. What most
finitude and fallibility we call humanness, we are
people really want is to be listened to, respected,
saved by forgiveness.—David Augsburger
and understood.—David Burns
The moment people see that they are being If you want people to remember what you said,
understood, they become more motivated to tell a story.
understand your point of view.
The stories we tell the best are the ones we’ve
Coaches who can outline plays on a blackboard lived.
are a dime a dozen. The ones who succeed are
those who get inside their players and motivate Life’s most persistent and urgent question is:
them.—Vince Lombardi What are you doing for others?—Martin Luther
King, Jr.
The members of the audience listen differently
because they all have different keys to their When someone gives to others—with no strings
hearts. attached—it really makes them feel special.

Leading people is like conducting an orchestra. The most satisfying thing in life is to have been
There are many different players and instruments able to give a large part of one’s elf to
that the conductor must know others.—Pierre Teilhard de Chardin
thoroughly.—Peter Drucker
When we refrain from giving with a scarcity
What do you dream about? mentality, the little we have will become less.
When we give generously, with an abundance
What do you cry about? mentality, what we give away will
multiply.—Henri Nouwen
What do you sing about?
If you believe in abundance, that’s life gives you.
What are your values?
We must be purposely kind and generous or we
What are your strengths? miss the best part o existence. The heart that
goes out of itself gets large and full of joy. This is
What is your temperament?
the great secret of the inner life. We do ourselves
the most good doing something for
Genuine concern for others is a lifestyle more
others.—Horace Mann
than a technique.
Remember that a person’s name is to that person
After the verb ‘to love,’ ‘to help’ is the most
the sweetest and most important sound in any
beautiful verb in the world.—Berth von Suttner
language.—Dale Carnegie
You can get everything in life you want if you will
A person’s name is his personal signboard to the
just help enough people het what they
world, his most intimate, distinctive possession.
want.—Zig Ziglar
Good name, in man or woman, is the immediate
Try not to become a man of success, but rather
jewel of their souls.—who steals my purse steals
try to become a man of value.—Albert Einstein
trash; but he that filches from me my good
You can’t make the other fellow feel important in name, robs me of that which not enriches him,
your presence if you secretly feel that he is a and makes me poor instead.—William
nobody.—Les Giblin Shakespeare

The way we see people is often the difference The praises of others may be of use in teaching
between manipulating and motivating them. us, not what we are, but what we ought to
be.—August W. Hare
People want to be appreciated, not
impressed.—Sydney J. Harris Pointing out strengths underlines people’s
uniqueness.
Many a man would rather you heard his story
than granted his request.—Philip Stanhope Law of the Niche—All players have a place where
they add the most value.
Everybody loves to tell his story.
A successful person finds the right place for
The universe is made of stories, not of himself. But a successful leader finds the right
atoms.—Muriel Rukeyser place for others.

Stories stick; principles fade.


The power of words is immense. A well-chosen
word has often sufficed to stop a flying army, to
change defeat into victory, and to save an
empire.—Emile de Girardin

Written encouragement comes directly from the


heart, uninterrupted and uninhibited. That’s why
it’s so powerful.—David Jeremiah

When a word of encouragement is written down


for another person, it is often perceived to be
more genuine than when it is spoken.

The most important measure of how good a


game I played was how much better I’d make my
teammates play.—Bill Russell

It is one of the most beautiful compensations of


life that no man can sincerely try to help another
without helping himself. –Ralph Waldo Emerson

Believe in people.

People know when someone doesn’t believe in


them.

Those who believe in our ability do more than


stimulate us, they create for us an atmosphere in
which it becomes easier to succeed.—John
Spalding

A good life was not about the absence of


problems, but about how one chooses to react to
problems.

Soul of the

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