Professional Documents
Culture Documents
Address: No (46) ,Thadi Padan Road ,kyaut myaung , Tamwe, , 11061, Yangon
Email: chinarakanese.akyab@gmail.com
Phone No:
Commission Base
Commission on normal orders -410,801.50 MMK -123,240.51 MMK
Commission on pandabox orders
Total Commission [2] -123,240.51 MMK
Outstanding amount from previous periods [5] see appendix C 0.00 MMK
Any dispute in relation to this invoice shall be submitted to foodpanda within fourteen (14) working days submitted ("dispute period").
Foodpanda reserves the right to reject any disputes raised after the dispute period and the Vendor shall fulfill the invoice in accordance
with the terms of this invoice and the signed Vendor Agreement.
DH(Myanmar) Co Ltd GST No: 122850781 Bank Account Name: DH (Myanmar) Co Ltd.
9A/9 U Tun Nyein Street Link: bit.ly/foodpandasupport Bank Account Number: 0063-102-9-000-1391
10 Qtr Mayangone Township Website: www.foodpanda.mm SWIFT Code: YOMAMMMYXXX
Yangon 11061 Myanmar E: invoice_myanmar@foodpanda.com Bank Name: YOMA Bank Limited
Glossary
Keywords/Sentences
Section Definition (English)
(English)
Header Document date This is the date when invoice has been sent to the vendor
Header Document number This is invoice number used for future reference purpose
This number shows the period for which sales and revenue has been considered for final payment calculation
Header Document period
purpose
This is Unique code assigned to our restaurant vendor, You must use this code to initiate any type of
Header Vendor code
communication or raise any type of request to our Customer service
This is the name of restaurant vendor stored in our database, If you wish to amend or modify this please raise
Header Vendor name
your request via Restautant Portal>>Help center.
This is the legal name of restaurant vendor stored in our database, If you wish to amend or modify this please
Header Company name
raise your request via Restautant Portal>>Help center.
This is the Tax ID provided by restaurant vendor and same is stored in our database. It is used for tax invoice
Header Tax ID
purpose. If you wish to amend or modify this please raise your request via Restautant Portal>>Help center.
This is the Bank details provided by restaurant vendor and same is stored in our database, We use this bank
Header Bank name details to transfer the fund to our restaurant vendor. Any mistake in the bank account may lead to payment
failure and thus If you wish to amend or modify this please raise your request via Restautant Portal>>Help center.
Summary page Normal Orders This refer to all the orders which are placed by Customer with NORMAL Listing on Foodpanda App
Summary page pandabox Orders This refer to all the orders which are placed by Customer using pandabox Listing on Foodpanda App
Summary page Total This is calculated from "Normal Orders" plus "pandabox Orders"
Summary page Your revenue via foodpanda This is total revenue in form of sales earned by our vendor using our platform and services
Summary page Already received amount This is total cash payment that has been made to our vendor
Summary page Outstanding amount [1] This is calculated from "Your revenue via foodpanda" deducted with "Already Received Amount"
Summary page Commission on normal orders This is the total amount of commission charged on the Sales revenue for the month
This commission is charged on pandabox orders. pandaBox is one of the paid services provided by foodpanda, it
Summary page Commission on pandabox orders* helps our vendor to acquire new customers. *Applied only when vendor opts for pandabox services from
foodpanda. In this service partners only pay when new customers places an order
This refers to the charges applied per order for the orders placed via online channel. *Applied only when
Summary page Online Payment Charge*
customer pays for the order via online channel.
Summary page Total Partnership fee [2] This is calculated from "partnership fee on normal orders" + "partnership fee on pandabox orders"
Summary page Restaurant delivery fee This refers to delivery fee applicable to vendors per order
Summary page pandabox Fee Fee charged at order level for the orders generated via pandabox subscription. Generally it is 50% of order value.
This refers to the fees and charges which are subject to Tax calculation. Please refer to Appendix B to know more
Summary page Taxable fees & adjustments
about taxable fees and adjustments applicable to your invoice
This refers to the fees and charges which are not subject to Tax calculation.Please refer to Appendix B to know
Summary page Non-taxable fees & adjustments
more about non taxable fees and adjustments applicable to your invoice
This is calculated from "Restaurant delivery fee" +"pandabox Fee" + "Taxable fees & adjustments" +"Non-taxable
Summary page Total Fees & Adjustments [3]
fees & adjustments"
Summary page Net invoice total This is the total amount of "Total Commision [2]" and "Total Fees & Adjustments [3]"
Summary page VAT on service VAT calculated for ("Total commission [2]", "pandabox Fee", "Taxable fees & adjustments")
Withholding tax is the deduction of tax from payments made to restaurant partners as per the government law. If
restaurant partner does not provides consent for debiting the WHT on behalf of themselves then restaurant
Summary page WHT deducted by partner
partner must submit the WHT to the government and must provide the payment proof /WHT certificate to
foodpanda within following month after deducted Witholding tax amount.
DH(Myanmar) Co Ltd GST No: 122850781 Bank Account Name: DH (Myanmar) Co Ltd.
9A/9 U Tun Nyein Street Link: bit.ly/foodpandasupport Bank Account Number: 0063-102-9-000-1391
10 Qtr Mayangone Township Website: www.foodpanda.mm SWIFT Code: YOMAMMMYXXX
Yangon 11061 Myanmar E: invoice_myanmar@foodpanda.com Bank Name: YOMA Bank Limited
Keywords/Sentences
Section Definition (English)
(English)
Withholding tax is the deduction of tax from payments made to restaurant partners as per the government law. If
restaurant partner provides consent for debiting the WHT on behalf of vendor then foodpanda debits the WHT
Summary page WHT deducted on behalf of partner
from the total payment to be made and submits the same to the government. Our restaurant partner can ask the
proof of WHT payment by foodpanda for the legal purposes, the document can be provided in following month.
This is calculated from "Net invoice total" +"VAT on service" + "WHT deducted by partner" + "WHT deducted on
Summary page Gross invoice total [4]
behalf of partner"
Outstanding amount from previous This is the amount vendor owes to foodpanda from previous invoices - please refer to Appendix C for more
Summary page
periods [5] details.
Final amount to be paid to the vendor after all the deductions against the invoice. This is calculated from
Summary page Total amount paid out
"Outstanding amount [1]" + "Total Commission [2]" + "Outstanding amount from previous periods [5]"
It means the charges applicable on the invoice is greater than the total amount to be paid out to our vendor and
Summary page Total amount settled in next invoice hence parked to be collected from the next invoice. This is calculated from "Outstanding amount [1]" + "Total
Commission [2]" + "Outstanding amount from previous periods [5]"
This is calculated from "Outstanding amount [1]" + "Total Commission [2]" + "Outstanding amount from previous
Summary page Total amount
periods [5]"
Unique code assigned to our restaurant partner, You must use this code to initiate any type of communication or
Appendix A Vendor Code
raise any type of request to our Customer service
Unique code assigned to every order placed. Order code starts with 4 digit partner code followed by a hyphen
Appendix A Order Code and then 4 digit order ID. If you wish to seek clarification on order then please ensure to use the order code in
your query raised.
Appendix A Order Date The date on which the order was placed.
Appendix A Payment Provider Payment method used by the customer to make payment for the order
Refers to the types of delivery service used by our restaurant partners, i.e. vendor is using foodpanda delivery
Appendix A Delivery Provider
service or their own delivery fleet for delivering
Appendix A Foodpanda Discounts Value of discounts funded by foodpanda. It is subtracted from the revenue for calculation of commission base
This refers to the value of vouchers funded by foodpanda. It is subtracted from the revenue for calculation of
Appendix A Foodpanda Voucher
commission base
This refers to the value of discount funded by foodpanda. It is subtracted from the revenue for calculation of
Appendix A Vendor Discounts
commission base
This refers to the value of vouchers funded by foodpanda. It is subtracted from the revenue for calculation of
Appendix A Vendor Voucher
commission base
Appendix A pandabox Fee Fee charged at order level for the orders generated via pandabox subscription. Generally it is 50% of order value.
Appendix A Foodpanda Delivery Fee Delivery applicable for the orders delivered by foodpanda owned riders
Appendix A Vendor Delivery Fee Delivery applicable for the orders delivered by vendor owned riders
This is difference to be paid by the customer if order value is less than the minimum order value set by the
Appendix A MOV Difference
vendor
Appendix A VAT Value added tax paid by the customer at the order level
This is calculated from ‘Food’ + ‘Foodpanda Discounts/Vouchers’ +‘Vendor Discounts/Vouchers’ + Delivery Fee’ +
Appendix A Total Order Value
‘MOV’ + ‘VAT’
Appendix A Restaurant Revenue This is calculated from "Food" - "Vendor discount" - "Vendor voucher"
Appendix A Already Received Amount This is total cash payment that has been made to our partner
Appendix A pandabox Fee Fee charged at order level for the orders generated via pandabox subscription. Generally it is 50% of order value.
Appendix A Commission Percentage Actual rate of commission applied at the order level
Appendix A pandabox Commission Commission charged specific to orders received via pandabox feature opted by vendor
DH(Myanmar) Co Ltd GST No: 122850781 Bank Account Name: DH (Myanmar) Co Ltd.
9A/9 U Tun Nyein Street Link: bit.ly/foodpandasupport Bank Account Number: 0063-102-9-000-1391
10 Qtr Mayangone Township Website: www.foodpanda.mm SWIFT Code: YOMAMMMYXXX
Yangon 11061 Myanmar E: invoice_myanmar@foodpanda.com Bank Name: YOMA Bank Limited
Keywords/Sentences
Section Definition (English)
(English)
This refers to the charges applied per order for the orders placed via online channel. *Applied only when
Appendix A Online Payment Charge
customer pays for the order via online channel.
Appendix A Invoice Tax Tax to be paid by the vendor on the services provided by foodpanda
This is calculated from "Restaurant Revenue" - "Already Received Amount" - "pandabox Fee" - "Commission" -
Appendix A Balance
"pandabox Commission" - "Online Payment Charge" - "Invoice Tax"
Commission Calculati Commission rate It is the total amount of commission charged on the Sales revenue for the month
Commission on Restaurant Revenue (tier This revenue means vendors will be charged in the tier based model as per the revenue buckets during specific
Commission Calculati
%) period of time duration
Commission on Total Number of Orders This means vendors will be charged on the tier based model as per the order count buckets during specific
Commission Calculati
(tier %) period of time duration
This means vendors will be charged in the tier based model as per the order amount buckets during specific
Commission Calculati Commission on Order Value (tier %)
period of time duration
Commission Calculati Commission Fee (%) This represents current revenue applicable to vendor for this invoice
Appendix B Category This refers to the type of additional charges applicable to your invoice
This is description of fees and charges applicable to the invoice. For more details on this please refer to the table
Appendix B Description
itself or reach out to us via Restaurant Portal>>Help Center
Appendix B Subject to VAT rate This refers to the VAT rate applicable on the particular type of charge
Appendix B Quantity Total quantity applied for the particular charge line item
Appendix B Unit Price Price applicable for the particuclar charge line item
CRC is deducted for every rejected order by the restaurant to compensate foodpanda for the associated incurred
costs (customer vouchers, rider payments, loss of customer). CRC is only considered for the rejected orders which
Appendix B Customer Recovery Charge
are fully in restaurants control. If it is an issue that is out of restaurants control, it would not be taken into
consideration.
Currently foodpanda is giving time to the restauarants to train their staffs and address their operational
problems, hence during this period CRC will be shown on the invoice but restaurants will not be charged with
Appendix B Customer Recovery Charge - discount
this amount. foodpanda will send detailed information once CRC will be applicable. Till such time we foodpanda
will provide CRC discount.
Panda Click is one of the paid services provided by foodpanda, It helps our partner in boosting the brand
visibility.It helps vendor in reaching out to more customers thus boosting their orders by up to 100%. *Applied
Appendix B pandaclick*
only when vendor opts for pandaclick services from foodpanda on monthly basis. Vendors are charged only when
customers click on their listing
Appendix B Listing Fee - set up Fee charged for one time when vendor joins foodpanda platform
Appendix B Recook Reimbursement for requesting vendor to perform a recook for the order
Appendix B Listing Fee - monthly This refers to Monthly Fee charged when partner joins foodpanda platform.
In case a tablet is not well kept by a partner and results in a non functioning or malfunctioning device, then there
Appendix B Tablet Loss
will be a charge of THB6420 (VAT included) invoice.
Appendix B pandago Charging to partner on our platform or end customers (outside platform) for the delivery services provided.
Appendix B pandago rider COD Charging to partner on our platform or end customers (outside platform) for the collection services provided.
pandpick is paid services provided by foodpanda, It helps our partner in growing their brand by reaching as many
as 2x more customers in their area, boosting awareness with a dedicated swimlane on our restaurant page and
Appendix B pandapick*
enjoying multiple benefits for one fixed monthly fee *Applied only when vendor opts for pandapick services from
foodpanda on monthly basis
DH(Myanmar) Co Ltd GST No: 122850781 Bank Account Name: DH (Myanmar) Co Ltd.
9A/9 U Tun Nyein Street Link: bit.ly/foodpandasupport Bank Account Number: 0063-102-9-000-1391
10 Qtr Mayangone Township Website: www.foodpanda.mm SWIFT Code: YOMAMMMYXXX
Yangon 11061 Myanmar E: invoice_myanmar@foodpanda.com Bank Name: YOMA Bank Limited
Keywords/Sentences
Section Definition (English)
(English)
Appendix B Service Fee This fee goes into providing you better customer care and app experience
The water consumed by the respective partner for their kitchen operations as per the dedicated sub-meter
Appendix B Kitchen utilities - Water
installed & paid as per the unit price stated in the Kitchen contract
The Electricity consumed by the respective partner for their kitchen operations as per the dedicated sub-meter
Appendix B Kitchen utilities - Electricity
installed & paid as per the unit price stated in the Kitchen contract
The Gas consumed by the respective partner for their kitchen operations as per the dedicated sub-meter installed
Appendix B Kitchen utilities - Gas
& paid as per the unit price stated in the Kitchen contract
pandabox is one of the paid services provided by foodpanda, it helps our vendor to acquire new customers.
Appendix B pandabox* *Applied only when vendor opts for pandabox services from foodpanda. In this service partners only pay when
new customers places an order"
Appendix B Comm. rev. - self pick-up cr This refers to Commission Adjustment (credited to Partner)
Appendix B Comm. rev. - self pick-up dr This refers to Commission Adjustment (debited to Partner)
Appendix B Display Ads Restaurant ad banner that drives brand awareness and visibility within the foodpanda platform.
DH(Myanmar) Co Ltd GST No: 122850781 Bank Account Name: DH (Myanmar) Co Ltd.
9A/9 U Tun Nyein Street Link: bit.ly/foodpandasupport Bank Account Number: 0063-102-9-000-1391
10 Qtr Mayangone Township Website: www.foodpanda.mm SWIFT Code: YOMAMMMYXXX
Yangon 11061 Myanmar E: invoice_myanmar@foodpanda.com Bank Name: YOMA Bank Limited
MM: Commission Fee (%)
Delivery Type Valid From Valid To Commission Rate
FOODPANDA 17/03/2020 31/12/9999 30.00
DH(Myanmar) Co Ltd GST No: 122850781 Bank Account Name: DH (Myanmar) Co Ltd.
9A/9 U Tun Nyein Street Link: bit.ly/foodpandasupport Bank Account Number: 0063-102-9-000-1391
10 Qtr Mayangone Township Website: www.foodpanda.mm SWIFT Code: YOMAMMMYXXX
Yangon 11061 Myanmar E: invoice_myanmar@foodpanda.com Bank Name: YOMA Bank Limited