QUIZ NO 5

MAHAM FATIMA

64233

STRATEGIC MANAGEMENT

ANSWER NO 1:

A long and profound see at Toyota, particularly in

Japan, uncovers a distinctive picture. The company shows up to be
running frightened. Toyota’s officials were blindsided final year by
an arrangement of issues with its automobiles that flawed the
company’s notoriety for fabricating quality items. In truth, nearly each angle of
Toyota is straining to keep pace with the company’s quick development and
with innovative change.

ANSWER NO 2:

Toyota is also experiencing some problems in other international markets. For

example, in North America, the number of recalls of its vehicles has tripled in
recent years. And customer satisfaction has declined with the J.D. Powers ratings
listing Toyota 28th out of 36 in customer experience.