The following are the sub-dimension on environmental dimension.

EXCEPT:
 Emission
 Natural resources utilization
 Health and safety
 Waste and recycling"

It lies at the core of all successful supply chain management strategies:

 Primary stakeholders
 Secondary stakeholders
 Non-Government Organization
 Media and interest group"

Flexible working schedules adjusted to the actual demand of the products" is an example of:
 Economic concept of flexibility
 Social concept of flexibility
 Ecological concept of flexibility
 Sustainability

The following are examples of non-supportive stakeholders, except:

 Competing companies
 Media
 Trade unions
 Customers
Which of the following is a set of solutions for the best practice in risk avoidance?
 Relevance, simplicity, knowledge and analysis
 Leadership, knowledge, low cost and best human resources
 Relevance, leadership, empowerment and financial capacity
 Leadership, skills, technology and human resources

The definition of sustainable supply chain management must take account of all relevant
aspects:
 economic and social issues
 social, environmental and green movement
 economic, social and environmental issues
 social, economic and profit

Which of the following is not one of the continuity factors for implementing risk mitigation?
 Keeping risk reduction alive
  Early enthusiasm
 Empowerment
 Endurance

Objective and rational knowledge that can be expressed in words, sentences, numbers, or
formulas.
 Technical skills
 Cognitive skills
 Tacit knowledge
 Explicit knowledge
The following are cognitive skills, except:
 Belief
 Image
 Craft
 Perspective
Which of the following is not a modern concern on risk?
 Reliance on transport
 Government control
 Global outsourcing
 Infrastructure

____ refers to natural disasters, emergencies or economic crises on a national or global scale.
 Controllable risks
 Uncontrollable risks
 Controllable process
 Uncontrollable events
____ refers to a variety of detailed measures, and also attempts to use aggregated measures
such as the number of day supply chain cash-to-cash cycles.
 Efficiency
 Measuring
 Monitoring
 Organizing resources

Which of the following is not one of the four key areas and their associated risk must be
considered to pursue a sustainable supply chain strategy?
 Customer demand
 Policy and procedures
 People development
  Standards and infrastructure constraints

The word "Kai" and "zen" means

 Change: performance
 Continuous improvement
 Change: good
 Improve: performance
It denotes the application of specific methods, tools, techniques, and systems that visualize,
define, measure, control, report and improve processes in order to profitably meet customer
requirements.
 Supply chain management
 Process management
 Production management
 Business management"
means to assess waste, establish standards, and continuously improve. It is a repetitive
framework of constant engagement and discovery, developed to describe all the business
activities associated with the phases of satisfying a customer.
 Supply chain management
 Supply chain operation reference model
 Process management
 Value chain"
typical stakeholders of the mixed blessing type could be the following, except
 Customers or clients
 First to tier suppliers
 Trade unions
 Competitors with complementary products
Question 19: It is a set of activities that a firm operating in a specific industry performs in
order to deliver a valuable product for the market.
 Value chain
 Supply chain
 Continuous improvement
 Profit

Question 20: It works by breaking an organization's activities down into strategically

relevant pieces, so that you can see a fuller picture of the cost drivers and sources of
differentiation, and then make changes appropriately.
 Agile management
 Lean management
 Porter's Value Chain
 Kanban system
Question 21: Which of the following stakeholders should supply chain apply the defend
strategy?
 Customers
 Government
 1st to nth tier suppliers
 Competitors
Question 22: Which of the following is not one of the problems to measure internal
performance?
 Metrics may not be related to strategy.
 Lack of links between performance measurement systems.
 Lack of financial capacity
 Managers have difficulty understanding metrics that are outside their functional area.
Question 23: Their potential to threaten the supply chain and their potential to cooperate are
both considerable.
 Mixed blessing stakeholders
 Primary stakeholders
 Secondary stakeholders
 All of the above
Question 24: What strategy could be effective for marginal stakeholders?
 Involve
 Defend
 Monitor
 Collaborate
Question 25: ____ means a firm determination to avoid the common human pitfall of trying
to hope that potential problems will go away.
 Facing facts
 Standards
 Business strategy
 Process method

Question 26: Which of the following is not one of the social dimensions include?
 Health and safety
 Impact on employees
 Noise emission
 Economic environment
Question 27: Supply Chain visibility includes the following except:
 Product
 Low cost
  Process
 Performance
Question 29: ____ refers to a range of compulsory standards that concentrate mainly on
products, their origin, flow, and processing. They monitor, trace or audit product origin,
processing, and transportation.
 Cost leadership
 Product-oriented monitoring
 Service orientation
 Product process audit
Question 28: ____ reflects how a company can respond to customer needs and a changing
environment. In many ways, it is related to the quality of service.
 Monitoring
 Performance
 Responsiveness
 Sustainability
Question 30: According to him/her, "Management is the art of getting things done through
people."
 Michael Porter
 Mary Parker Follet
 Peter Drucker
 Graham Ewer
Question 31: The following are the primary activities in a local firm's value chain, except:
 Procurement
 Inbound logistics
 Marketing and sales service
 Outbound logistics

Question 32: Which of the following is not a part of the process decomposition requires
stages?
 Derivation of responsibilities and functions of sub-processes
 Identification and decomposition of main activities
 Create links between processes, activities, and their goals
 Identification of information and main objective of the organization
Question 33: Assessing and re-designing the supply chain networks with regards to
regulations is an applicable strategy for this stakeholder.
 1st tier supplier
 Government
  Single source suppliers
 Customers
Question 34: ____ is the process of transforming tacit knowledge into explicit knowledge.
 Analyzation
 Codification
 Problem solving
 All of the above
___ means supply chain managers need to be able to identify and understand new
developments and their potential impact on their company, customers as well as the wider
business environment.
 Supply chain strategy
 Supply chain practices
 Resources planning
 Inventory control
Question 36: Which of the following is not one of the principles of dealing with risk?
 Leadership
 Visibility
 Collaboration
 Strategy
Question 2: The word "Kai" and "zen" means
 Change; performance
 Continuous; improvement
 Change; good
 Improve; performance

Question 3: Which of the following stakeholders should supply chain apply the defend
strategy?
 Customers
 Government
 1st to nth tier suppliers
 Competitors
Question 4: It lies at the core of all successful supply chain management strategies
 Primary stakeholders
 Secondary stakeholders
 Non-Government Organization
 Media and interest group
Question 5: The typical stakeholders of the non-supportive types could include the
following, except
  Media
 Government
 Competitors
 Investors
Question 2 (Different Test): They provide the lifeblood of the firm in the form of revenue
 Customers
 Suppliers
 Products
 Supply chain infrastructure
Question 11: Their potential to threaten the supply chain and their potential to cooperate are
both considerable.
 Mixed blessing stakeholders
 Primary stakeholders
 Secondary stakeholders
 All of the above
Question 12: The following are examples of the geographic scope of regulation, except:
 Regional
 National
 Government
 Local

Question 13: The following are examples of secondary stakeholders, except:

 Suppliers
 Interest group
 Government
 NGOs
Question 14: It is a set of activities that a firm operating in a specific industry performs in
order to deliver a valuable product for the market.
 Value chain
 Supply chain
 Continuous improvement
 Profit
Question 15: The following are examples of non-supportive stakeholders, except:
 Competing companies
 Media
 Trade unions
 Customers
Question 16: What strategy could be effective for mixed blessing stakeholder?
 Involve
 Defend
 Monitor
  Collaborate
Question 17: Which of the following stakeholders should supply chain apply the collaborate
strategy?
 1st tier supplier
 Government
 Single source suppliers
 Customers
Question 18: Objective and rational knowledge that can be express in words, sentence,
numbers, or formulas.
 Technical skills
 Cognitive skills
 Tacit knowledge
 Explicit knowledge
Question 20: What strategy could be effective for marginal stakeholder?
 Involve
 Defend
 Monitor
 Collaborate

Question 3 (Repeated): Which of the following stakeholders should supply chain apply the
defend strategy?
 Customers
 Government
 1st to nth tier suppliers
 Competitors

Question 4: It lies at the core of all successful supply chain management strategies.
 Primary stakeholders
 Secondary stakeholders
 Non-Government Organization
 Media and interest group
Question 5: The typical stakeholders of the non-supportive types could include the
following, except:
 Media
 Government
 Competitors
 Investors
Question 12: The following are examples of the geographic scope of regulation, except:
 Regional
  National
 Government
 Local
Question 11: Their potential to threaten the supply chain and their potential to cooperate are
both considerable.
 Mixed blessing stakeholders
 Primary stakeholders
 Secondary stakeholders
 All of the above

Question 14: It is a set of activities that a firm operating in a specific industry performs in
order to deliver a valuable product for the market.
 Value chain
 Supply chain
 Continuous improvement
 Profit
Question 13: The following are examples of secondary stakeholders, except:
 Suppliers
 Interest group
 Government
 NGOs
Question 16: What strategy could be effective for mixed blessing stakeholder?
 Involve
 Defend
 Monitor
 Collaborate
Question 17: Which of the following stakeholders should supply chain apply the collaborate
strategy?
 1st tier supplier
 Government
 Single source suppliers
 Customers
Question 15: The following are examples of non-supportive stakeholders, except:
 Competing companies
 Media
 Trade unions
 Customers
Question 20: What strategy could be effective for marginal stakeholder?
 Involve
 Defend
 Monitor
  Collaborate

Question 19: It works by breaking an organization's activities down into strategically

relevant pieces, so that you can see a fuller picture of the cost drivers and sources of
differentiation, and then make changes appropriately.

 Agile management
 Lean Management
 Porter's Value Chain
 Kanban system

Question: It denotes the application of specific methods, tools, techniques and systems in
order to profitably meet customer requirements.

 Supply chain management

 Process management
 Production management
 Business management

When customer demand is changing, how fast can the company fulfill new customer needs,
how fast is the process from product design to delivery is called.
 Demand measurement
 Responsiveness
 Sustainability
 Quality control system