Professional Documents
Culture Documents
E Filing User Guide
E Filing User Guide
July 2023
Alberta Utilities Commission
eFiling System User Guide
4 Proceedings ................................................................................................................... 12
4.1 Request a new proceeding............................................................... 13
5 Applicants ..................................................................................................................... 13
5.1 Add an applicant ........................................................................... 14
5.2 View, edit and delete applicants ....................................................... 15
6 Applications................................................................................................................... 16
6.1 Application types........................................................................... 16
6.2 Add an application......................................................................... 28
6.3 View and edit applications............................................................... 32
6.4 Clone an application....................................................................... 34
6.5 Delete an application ..................................................................... 34
7 Application documents..................................................................................................... 35
7.1 Application document types............................................................. 36
7.2 Add application documents.............................................................. 38
7.3 View and edit application documents................................................. 42
7.4 Add or remove documents............................................................... 43
7.5 Download documents..................................................................... 44
9 Register a proceeding....................................................................................................... 47
11 Schedules...................................................................................................................... 56
11.1 Schedule types.............................................................................. 57
12 Filings........................................................................................................................... 58
14 Exhibit numbers.............................................................................................................. 74
14.1 Exhibit number format.................................................................... 74
14.2 View and search exhibits................................................................. 74
15 Directions...................................................................................................................... 75
15.1 Direction properties....................................................................... 75
15.2 Viewing directions ......................................................................... 76
15.3 Direction details............................................................................ 77
15.4 Direction statuses.......................................................................... 77
15.5 Direction monitoring and notifications ............................................... 77
15.6 Responding to directions................................................................. 78
15.7 Responding to a direction with a filing................................................ 78
15.8 Responding to a direction with an application document ........................ 83
16 Confidential proceedings................................................................................................... 86
16.1 Requesting information to remain confidential and off the public record .... 87
16.2 Disclosing party access.................................................................... 89
16.3 Re-submitting confidential documents ............................................... 90
16.4 Exhibit numbers for confidential documents ........................................ 98
16.5 Revisions to confidential documents .................................................. 98
16.6 Replacing a public generated summary document with a redacted version.. 99
16.7 Requesting access to the confidential documents................................ 100
16.8 Disclosing party grants or denies access requests ................................ 102
16.9 Proceedings related to confidential proceedings ................................. 103
16.10 Statutory declaration ................................................................... 103
Using the eFiling System, applicants can file applications and submit supporting documentation; interested parties
can observe or participate in a proceeding by registering and providing associated filings.
All users must agree to the AUC privacy policy that is available on the AUC website.
All applications registered with the AUC, related public documents, and disposition documents dating back to 1974
are publicly available.
Questions about the eFiling System should be sent to info@auc.ab.ca or call 310-4AUC.
2 System at a glance
The home page is shown when you first log in to the eFiling System. It gives a snapshot of recent activity,
notifications, priority directions and upcoming schedule items.
The Proceeding home page shows applications, schedule process steps and recent activity including filings,
registrations, documents and notifications.
Navigation
menu
Click
green underlined
text to open the
proceeding,
application,
schedule and
process
information.
Recent filings,
registrations,
documents and
notifications are
listed and
accessed on the
tabs.
2 • eFiling System User Guide – System at a glance (July 2023)
Access a detail page from the left navigation menu to work or view the data.
eFiling System User Guide - Create and manage user accounts July 2023) • 3
3.1.2 Confidential administrator
An organization’s confidential administrator is responsible for determining which individuals in your organization,
as well as any representatives, should have access to your confidential documents for each confidential
proceeding. The confidential administrator is also the gatekeeper for access to your confidential material for other
individuals participating in the proceeding that have submitted a confidentiality undertaking. The AUC creates the
initial confidential administrator in an organization. The initial confidential administrator can add and delete other
confidential administrators for an organization.
4 • eFiling System User Guide – Create and manage user accounts (July 2023)
From the AUC’s homepage, select Access to the eFiling System > Read more. Select New organizational account.
Complete the contact information for your account’s organizational administrator. Select Next.
• Select Yes if the confidential administrator is the same as the organizational administrator, or
• Select No to reveal contact fields for a different confidential administrator, or
• Skip this step if no confidential administrator is being identified at this time.
eFiling System User Guide - Create and manage user accounts July 2023) • 5
Upload the required accompanying letter in the File upload window.
Select Submit. A member of the AUC Assistance and Information Services team will contact the organizational
administrator listed in the form.
6 • eFiling System User Guide – Create and manage user accounts (July 2023)
• Login ID (required)
• First name (required)
• Last name (required)
• Email address (required)
• Confirm email address (required and must be the exact duplicate of the email address)
• Phone number (optional)
• Assign as administrator (select to assign a co-administrator)
• Assign as confidential administrator (initial confidential administrator must be set up by the AUC)
Click the action icon beside the User ID to open a pop-up box to edit an organizational user or reset a
password.
From the Edit organizational user screen, you can change a user’s information, reset their password or change
their notification settings.
eFiling System User Guide - Create and manage user accounts July 2023) • 7
Note: If you are the only organizational administrator for your organization, your status cannot be suspended.
Use Unlock user account if users have requested their account to be reopened after three unsuccessful login
attempts.
Select “reset password” to send a system generated password to the user’s email address. Users can reset their
own password using Forgot password.
To remove your organization from the eFiling System, select Request to close my organization.
8 • eFiling System User Guide – Create and manage user accounts (July 2023)
Select the type of closure and enter a reason for the closure.
If the closure is due to an amalgamation, select the name of the succeeding organization and enter the date the
amalgamation is effective. The succeeding organization must already be registered in the eFiling System.
Select Submit to show a message stating that the request to the AUC to close the organization’s account and all
users’ accounts within this organization was submitted. A “Request to terminate organization profile for
<organization name>” email confirmation is also sent to the eFiling System administrator.
As a single-user account holder, you are assumed by the system to be a confidential administrator.
3.2.1 Create a single-user account
Access the eFiling System website and select New personal account.
All users must agree to the AUC privacy policy available on the AUC website.
eFiling System User Guide - Create and manage user accounts July 2023) • 9
Enter information on the registration form. Fields with a red star are mandatory. Mandatory fields include:
• First and last name.
• Email address (this must be a unique email address in the eFiling System). If you do not have an email
address, your name, mailing address and phone number are mandatory fields.
• Confirmation of email address (this must be the exact duplicate of the email address).
• Login ID (enter a unique ID to use the eFiling System – the format is that of an email address with no
spaces or special characters).
An email is sent to the email address entered with the system generated password (change this password at any
time in your user profile).
Select the global notification settings checkboxes to receive an email summarizing registered applications(filing
announcements), notices of application or issuance of dispositions for all eFiling System proceedings.
10 • eFiling System User Guide – Create and manage user accounts (July 2023)
You are prompted to answer your security question. Enter your case-sensitive security answer and click Reset
password to have a new password sent to your email.
If you’ve forgotten your login ID, you can enter your email address. If you’ve forgotten your email address, you
need to contact your organization’s eFiling System administrator or the AUC at info@auc.ab.ca.
eFiling System User Guide - Create and manage user accounts July 2023) • 11
4 Proceedings
Applications are filed as part of a proceeding. Within a proceeding you will find:
• applications
• applicants
• application, filing and disposition documents
• directions
• notifications
• registered parties
• schedules
• filings
• related proceedings
Request a
proceeding
Add/edit
applicant(s)
Register proceeding
Ensure your proceeding description that will stand the test of time.
This description can be updated at any time before being registered in the eFiling System.
5 Applicants
All proceeding applicants must have an active eFiling System user account. You may register in a proceeding as a
primary applicant, a co-applicant or as an official representative of an applicant.
You can then add co-applicants and representatives. You can also assign another applicant as the primary applicant
and make yourself a co-applicant if required. One primary applicant must be entered; co-applicants and
representatives are optional.
The applicant list created for a proceeding applies to all applications until the proceeding is registered. Any
changes made to the applicant list while the proceeding is in draft form apply to all applications in the proceeding.
Only the AUC can change the applicants for specific applications after the proceeding is registered.
In the search pop-up box, enter the name (or any letters in the name) of the applicant or organization and click
Search.
Locate the applicant in the list and click Select beside the name.
From the drop-down list, select if this is to be the primary applicant, co-applicant or a representative. Only one
primary applicant can be assigned. If you need to change a primary applicant, either set the original primary
As a representative of an applicant, you can add additional co-applicants (if an applicant does not exist in the
eFiling System, create a new single user account).
A representative has access to the proceeding and related documents but does not have permission to edit the
account profile. As a representative, you are legally responsible for the accuracy and completeness of this filing
and all supporting technical information.
After a proceeding is registered in the eFiling System, only AUC staff assigned to the proceeding can change
applicant information. This includes adding, changing or suspending the applicant and contact information. Any
change to the applicant information affects only the selected application.
Click the action icon beside a name to either delete the applicant or change the applicant type (primary or co-
applicant or representative).
To change a contact
Click the contact name and select “change contact” in the pop-up box to reassign a contact person.
Each application must be created separately. As applicant, for each application you need to provide:
• The type of application (required).
• A description of the application (required).
• The applicable legislation and/or AUC rule.
• Additional information requested for Rule 007 applications for electric facilities and for gas utility
pipelines.
Information can be copied between applications in a proceeding (see Clone an application). This is useful if
multiple applications or a series of applications with similar information are submitted as part of a single
proceeding.
If a restricted application type (preferential sharing of records) is selected for the first application, all further
applications created in the proceeding must be restricted as well (see Restricted proceedings).
Needs decision review - Applications for review of a decision on a needs identification document.
stage 1
Needs decision review - Hearing to consider whether to vary a decision of the Commission relating to a
stage 2 needs identification document.
Preferential sharing of Applications for review of a decision relating to preferential sharing of records.
records decision review -
stage 1
Preferential sharing of Hearing to consider whether to vary a decision of the Commission relating to
records decision review - preferential sharing of records.
stage 2
Reliability standards Applications for review of a decision relating to reliability standards.
decision review - stage 1
Reliability standards Hearing to consider whether to vary a decision of the Commission relating to
decision review - stage 2 reliability standards.
Water utility rates Applications for review of a decision fixing rates, tolls or charges for a water utility,
decision review - stage 1 under the Public Utilities Act by a person affected by the decision.
Water utility rates Hearing to consider whether to vary a decision of the Commission relating to fixing
decision review - stage 2 rates, tolls or charges for a water utility, under the Public Utilities Act by a person
affected by the decision.
Generic - stage 1 Applications for review of a decision of the Commission respecting a generic
proceeding.
Generic - stage 2 Hearing to consider whether to vary a decision of the Commission respecting a
generic proceeding.
Miscellaneous - stage 1 Applications for review of a decision respecting a miscellaneous issue.
Miscellaneous - stage 2 Hearing to consider whether to vary a decision of the Commission respecting a
miscellaneous issue.
6.1.9.4 Micro-generation
Type Description
Cost disputes Applications to the AUC to rule on the applicability of additional utility costs to serve
a micro-generation site under the Micro-Generation Regulation and Rule 024: Rules
Respecting Micro-Generation.
Definition disputes Applications to the AUC to rule on the definition of a micro-generation customer.
Meter disputes Applications to the AUC to rule on the designation of the meter type to be provided
under the Micro-Generation Regulation.
Other disputes Applications submitted to make a decision about disputes not outlined within the
Micro-Generation Regulation.
Power plant enquiry Proposals for minor alterations to existing electric power plant facilities.
proposal
Power plant exemption Applications for exemption from Section 11 of the Hydro and Electric Energy Act.
Power plant Applications by owners or operators of a power plant for the connection of its works
interconnection with other works or proposed works.
Power plant ownership Applications for approval to sell, transfer or otherwise change the ownership of
changes power plant assets.
Power plant stipulation A request for approval of a time extension for the construction, alteration or
connection of a power plant, under Section 19 of the Hydro and Electric Energy Act.
Type Description
Enforcement – Facilities Facility applications requesting a hearing or other proceeding respecting failure to
comply with any legislation under the Commission's jurisdiction or a Commission
decision, order or rule.
Enforcement – Rates Facility applications requesting a hearing or other proceeding respecting failure to
comply with any legislation under the Commission's jurisdiction or a Commission
decision, order or rule.
Type Description
Notice of dispute of AUC Notice by a person named in an AUC notice of specified penalty disputing the
notice of specified issuance of the specified penalty, pursuant to Section 63.1(2)(b) of the Alberta
penalty Utilities Commission Act.
Notice of dispute of MSA Notice by the MSA that a person named in a MSA notice of specified penalty
notice of specified disputes the issuance of the specified penalty, pursuant to Section 52(2)(b) of the
penalty Alberta Utilities Commission Act.
6.1.11.2 Pipelines
Type Description
Pipeline - amendment Applications for amendments and additions to existing gas utility pipeline licences,
under the Gas Utilities Act and the Pipeline Act.
Pipeline - installation Applications for amendments and additions of installations (i.e. compressors) on
amendment existing gas utility pipeline licences, under the Gas Utilities Act and the Pipeline Act.
Pipeline installation - new Applications for new installations on new gas utility pipeline licences (i.e.
compressors), under the Gas Utilities Act and the Pipeline Act.
Pipeline - new Applications for new gas utility pipeline licence under the Gas Utilities Act and the
Pipeline Act.
Specified penalty notice A notice filed by the MSA pursuant to Section 52 of the Alberta Utilities Commission
Act requesting a hearing or proceeding for a contravention of an independent
system operator rule for which a penalty has been specified.
6.1.15.2 Water
Type Description
General rate application Requests for revenue requirement approval (phase 1) or cost allocations\rates
(phase 2). Could include interim rates, rate riders, terms and conditions of service if
applicant prefers to include here rather than separate. Includes compliance
applications. Excludes Rule 011: Rate Application Process for Water Utilities.
Miscellaneous Applications associated with interim rate requests, rate riders, terms and conditions,
requests to negotiate or any other matter related to water utilities that is not
covered under one of the other application types in the water application category.
Rule 011: Rate Applications by small investor-owned water utilities to establish rates as outlined in
Application Process for Rule 011: Rate Application Process for Water Utilities.
Water Utilities
Field Description
The application functional group, category and type selected are shown first.
Application As applicant, enter a description of what the application is for. An example is: “Transmission line
description 7L123 upgrade project to provide service to an industrial complex – Application A or Interim TFO
(required) Tariff for May 2014.” (100-character length maximum).
Legislation From the drop-down list select the legislation and the AUC rule that you are applying under. This
and will be used in the filing announcement.
AUC rule
Region
Select the geographic region from the drop-down list or select the map icon to view a map
of the province of Alberta to select the region that the application falls into. Select Add region for
applications that transcend multiple regions.
All errors must be resolved before a user can click Save to save the application.
Your application is created and the application number is shown on the Applications page. You can now upload
documents for your application (see Add application documents).
This includes:
• Changing the document category and type.
• Modifying the document description.
• Removing or adding an association to an application.
• Updating or deleting supporting documents.
Before an application is registered, only the proceeding applicants and their representatives can view and update
proceeding and application information.
After an application is registered and before a final decision is issued, only AUC staff assigned to the proceeding
can update the correct misclassified documents or update document descriptions that may be insufficient or
require correction.
Applications page
Select the application to edit in the Application details page and click Edit application form.
To clone an application, click the action icon beside the application on the main Applications page.
Make required changes and then click Save. A new application number is assigned.
All application documents must be one of the following document format types:
• Adobe: .pdf (It is important that .pdf files be in searchable format *)
• Microsoft Office: .docx, .xlsx, .pptx, .vsdx, .msg
• Images: .jpg, .jpeg, .png and .gif
The maximum file size is 50 MB per file
• .zip and .csv (pipeline applications only) or 100 MB for revisions.
*It is important that scanned documents be in a searchable form; a scanned page is an image and cannot be
searched for specific words. Optical character recognition (OCR) converts the contents of a file to a searchable
format to provide accurate output in the eFiling System search results.
Most printers have a simple scanning option to run OCR on documents. If the OCR option is not available on
your printer you should use Adobe Acrobat to scan the document. Instructions on how to use Adobe Acrobat to
scan documents are available in Appendix 1: Scanned documents.
The ten most recent documents for a proceeding are listed on the Proceeding home page on the Documents tab
under Recent activity.
Notice A document that notifies potentially affected parties about the filing of an
application, outlines the nature of the application and solicits objections or support
for the application from interested parties.
Notification program Details of participant involvement programs or a statement that the applicant has
conducted the public notification and involvement program as detailed in AUC rules
and that there are no public objections and/or concerns.
Objection A record and explanation of any concerns or objections received and documentation
confirming the resolution of any concerns or objections.
Open house Notices, announcements, media communications, invitations, event details,
documentation attendees and reports respecting open houses.
7.1.4 Design
Document type Description
Air photo mosaics An aerial representation of a proposed transmission line route(s) showing the
residences, landowner names, and major land-use and resource features.
Diagram A figure usually consisting of a line drawing that outlines and explains the parts or
operations of a facility. Examples include electric single line diagrams,
interconnection point diagrams or process flow diagrams.
Drawing A graphical representation in the form of a sketch, plan or design. Examples include
construction drawings of pipeline routes or plant site drawings.
Map A symbolic visual representation of the features of an area. Examples include base
plan maps, project area boundary maps, distribution area maps, franchise maps and
route maps.
Plan A drawing made to scale to represent the top view of a structure or area. Examples
include a plot plan or site plan.
On the Application details page, select Upload document. This button is only shown if you are the applicant,
co-applicant or representative with permission to add documents to the proceeding.
Before you can upload any files you must first agree to the AUC privacy policy.
Select the Add more files button to open the file explorer window. Individual file sizes cannot exceed 50 MB.
Revisions can be up to 100 MB.
Step 2 – Set document type, applications and description for each file
For each document, you must select the type of document. Use the filter fields to narrow the list of types shown.
Enter a description of the file that will stand the test of time; for example, “Pine test org – Appendix for substation,
Nov. 4, 2014”.
Select the document(s) to modify either on the Application documents tab of the Application detail page.
Click the action icon beside the document you wanty to modify.
The AUC
contact for a
proceeding is
shown on the
Proceeding
home page.
Documents for a restricted proceeding are only available for download by those registered parties that have been
granted access. Please submit a request to the AUC at info@auc.ab.ca for access to any restricted documents.
To download documents
On the Documents page, select the files you would like to download by checking the box to the left of the file
name or check All and then select the Zip and download button.
You are prompted to open or save the .zip file in a dialogue at the bottom of the page. You can:
• open the .zip file – Proceeding index
The .zip file lists the documents that have been compressed and downloaded plus an index.html file. The .zip file
name is the proceeding number and date/time the .zip file was created in the format of
#####_YYYYMMDD_HHMM a.m./p.m.
Double click the index file to open up a table that provides links to each document with information such as exhibit
number, registered party and document description for each file.
As an applicant, co-applicant or representative, you cannot relate proceedings. Requests to have proceedings
linked can be directed to the lead application officer (LAO) of the proceedings. Restricted proceedings
As legislated in the Fair, Efficient and Open Competition Regulation that came into effect September 1, 2009, the
Market Oversight and Enforcement Division accepts commercially sensitive applications for preferential sharing of
records (PSR) by market participants and can limit proceeding access to a restricted set of participants.
If a PSR application is selected as the first application, all further applications in the proceeding are also restricted
to PSR applications.
If a proceeding is restricted, some documents for the application may be marked as restricted and can only be
viewed and edited by registered participants and AUC staff assigned to the proceeding. These documents cannot
be selected for download. Please submit a request to the AUC at info@auc.ab.ca to zip any restricted documents.
The eFiling System users not on this list can still register to subscribe as an observer to the following public
information about a restricted proceeding:
• filing announcement
• notice of application
• decision
9 Register a proceeding
The following required information is validated before a proceeding can be registered in the eFiling System:
• proceeding and application description
• primary applicant name
• primary contact
• application description
• application category and type
• Rule 007/Rule 020 forms (if required)
The proceeding number is generated when the proceeding is first requested. All applications for multi-application
proceedings are registered at the same time.
Until a proceeding is registered, only the applicants, co-applicants and their representatives can view the draft
information. Once applications are registered, all the eFiling System users can search and view the proceeding and
its applications.
9.1.1 To register a proceeding
On the Proceeding home or the Applications page, select Register proceeding.
• Court Reporter - the court reporting company hired to provide a verbatim transcript record of a hearing
(a statement of intent to participate is not required and there are limited associated filing types).
• Observer – a person or organization that monitors a proceeding in order to receive Notifications about
updates to the proceeding (observers do not submit proceeding documents).
The AUC supports the forming of groups during the hearing process. Those with similar concerns are encouraged
to consolidate and make filings collectively. A representative of the group adds and removes members and makes
filings on its behalf.
When you first view a proceeding where you are not the
applicant, you are asked if you want to register to
participate. This will automatically navigate you to the
Registered parties page of the proceeding selected.
Step 3: Representation
Depending on the registration type you selected you may have to complete a step about representation
of another party.
Representatives of a party
Representatives must select the party to represent from the list of already registered parties, parties not
registered, or click Create single user to create a new user account for the party that they are
representing (see Create a single-user account).
If a primary applicant with a representative is replaced with a new primary applicant, it is assumed that
the original representative does not apply to the new applicant and would need to be added as a
representative of the new applicant.
An option is provided on the form to upload additional documentation. If you need to upload additional documentation to
your submission, navigate to the Filings screen and create a statement of intent to participate filing type after registering to
participate.
When complete, click Register to participate. A PDF copy of the statement of intent to participate form is
registered on the proceeding filings.
Observers and registered parties wanting to be removed from the proceeding, must submit a request to the
respective proceeding’s Lead Application Officer. The contact information is available on the proceeding’s
Proceeding home screen under Proceeding information.
Upon registration to participate, the contact listed for the registered party is automatically subscribed to receive a
daily email summarizing the proceeding’s Notifications. Other eFiling System users for that registered party can
subscribe to receive the daily summary email. To manage the email subscription and frequency see section: Daily
Notification summary email.
11 Schedules
AUC staff assigned to a proceeding creates and manages a schedule that enables users to make filings and register
to participate in the proceeding. This includes schedule items such as information requests and responses,
meetings, evidence and undertakings. Select a schedule status to see if the schedule item is not started, in
progress, not completed (not started and in progress), and completed.
12 Filings
Registered participants in a proceeding can register a filing to the proceeding. They can create, edit and delete
draft filings before registration. Filings can be made more than one time: perhaps once as an intervener and
another as a representative of a group.
Single users and any staff for an organization that is a registered participant in a proceeding can create filings.
Observers and inactive registered participants for a proceeding cannot create filings.
Only the creator of the filing can view their draft filing; once the filing is registered, AUC staff assigned to the
proceeding can update the filing information (not the content) and remove (void or withdraw) the filing if
required. Revisions can be made to filing documents after registration. Once a proceeding is complete, only post-
disposition document filings that are associated to applicable post-disposition schedules can be made.
An observer to a proceeding is not considered a registered participant and can only view and receive notifications
about registered filings available to the public. This includes the filing announcement, notice of application, and
decision.
If a proceeding is restricted only registered parties and assigned AUC staff resources can view and manage the
filings.
Compliance letter Correspondence written by the AUC that indicates that a disposition direction(s) has
been adequately met.
Confidentiality Pursuant to Rule 001: Rules of Practice, a required form (RP5) submitted by a party
undertaking wishing to be granted access on the eFiling System to the confidential information for
the purposes of participating in a proceeding. The undertaking describes the specific
protocol and procedures for the handling of the confidential information.
Confidentiality ruling A document issued by the Commission that grants or denies a motion for
confidentiality, outlines the specifics of what information is to remain confidential,
and details any parties to be excluded from submitting a confidentiality undertaking.
Correspondence - AUC to Letters and other correspondence written by the AUC that are directed to the
parties applicant or other parties.
Cost budget - response A document that provides comments on the participant and applicant cost budgets.
Evidence - rebuttal Written evidence given in response to new issues raised in evidence.
Evidence - sur-rebuttal Written evidence from registered parties in response to issues raised in rebuttal
evidence.
Filing announcement Notification of registration of a proceeding with the AUC.
Hearing exhibit Documents that are introduced into evidence in the hearing and have been accepted
as evidence on the record (not pre-filed evidence).
Information request Specific questions for clarification about a party's evidence, documents or other
material that is in the possession of the party and relevant to the proceeding.
Information response Response to each question posed in an information request.
Motion for confidentiality Documents submitted by a party requesting a Commission determination to keep a
document, a portion of a document, or multiple documents confidential and off the
public record. The motion describes the specific information that should remain
confidential and must include either a public, redacted version of each confidential
document, or where the request applies to an entire document, a non-confidential
description or summary of that document. Although filed separately on the
confidential record, the motion also requires all unredacted confidential documents
for consideration by the Commission.
Non-compliance letter Correspondence written by the AUC that indicates the reasons why a disposition
direction(s) has not been adequately met.
Notice for publication Concise version of the notices specifically for advertising in newspapers. May include
proof of publication.
Notice of amendment This notice briefly outlines the revisions made to the application(s) and may indicate a
new filing deadline for responses from interested parties.
Notice of application This notice briefly outlines the nature of the application(s) and solicits responses from
interested parties by a specified date.
Notice of hearing Correspondence from the AUC outlining details regarding a hearing or pre-hearing.
Opening statement Opening remarks by registered parties upon commencement of the oral hearing.
Process announcement Correspondence from the AUC outlining any aspect of the regulatory process for the
proceeding. The announcement can include details regarding a written process or
information session.
Reference material Documents that provide factual and contextual reference for potential use in the
preparation of the background and descriptive sections of a Commission report.
Reply to AUC The deadline for external parties to respond to AUC correspondence.
correspondence
Ruling Determination of the Commission in response to a motion.
Statement of intent to The nature of the party's interest in the proceeding; how the party will be directly or
participate adversely affected by the AUC's decision; the reasons why the AUC should decide in
the manner that the party advocates; and business interest rule eligibility.
Statutory declaration An AUC Statutory declaration of recipient form pursuant to Rule 001: Rules of Practice
required to be submitted by users that have executed a Confidentiality undertaking.
Transcript Documents containing a verbatim record of an oral hearing.
This field is automatically populated with your name and participant type entered when you registered to
participant in the proceeding.
If you are a representative acting for more than one group or registered party, step 1 requests that you select who
you are making the filing on behalf of.
Note: A filing type cannot be changed once selected. If necessary, delete the draft filing and create a new
corrected one. After registration of the filing, contact the AUC to make any required changes.
If you select a filing type in step 2, you are moved directly to step 4 to enter a description of the filing.
If you choose Information or Undertaking response, you must select which information/undertaking request you
are responding to. Multiple responders can be added to a filing and the filing can relate to one or more
applications in the proceeding.
Enter a description
that will withstand
time. This is viewed
by all users in the
eFiling System.
When all the information is complete, click Save to open the new filing in the Filing details page.
On the Filing details page select Edit info to open the draft filing.
You can edit the filing description and change the applications that the filing applies to (see Create a filing). To
change the filing type or relate the filing to a schedule item, you must delete the existing draft filing and create a
new one.
Before you can upload any files you must first agree to the AUC privacy policy.
Navigate to the file directory. Depending on the browser version you are using you will either click on the file name
(use the Ctrl key to select multplie files) or hover over the file name and click the checkbox that appears to the left
of the file name.
Step 2 – Set document types, applications and descriptions for each file
Select
if you would like to populate
the description field for all files with the file name.
Click Upload document(s) to load the documents to the eFiling System. (This button is only active when all
required upload information has been entered.)
Documents can be added and deleted at any time while a filing is in draft form. Once a filing is registered the filing
documents are part of the record and cannot be removed; you must make a request to the AUC to add or remove
(void or withdraw) a document on a registered filing.
Filings and documents associated with a schedule item are marked as late if they are registered after the schedule
closing date.
Filings cannot be deleted once they have been registered. If changes to the filing are required after registration
contact the AUC at info@auc.ab.ca.
13 Revising a document
As outlined in Rule 001: Rules of Practice revisions to already registered documents should be filed with a
blacklined version and a clean version of the revised document.
Revisions may only be filed by the registered party that submitted the document, their representative or
the AUC. Only documents with an exhibit number are eligible for revision. Revisions may not be filed on
system-generated forms such as the Application form or the Statement of intent to participate form.
Revision Description
type
Original The original incorrect document that has been revised (example: 52011-X0004).
Blackline A blacklined version of the revised document that tracks each of the differences between the latest
version and the original version. The system will generate the same exhibit number as the original
document with a two-digit suffix incremented for each revision (example: 52011-X0004.01 for first
revision and 52011-X0004.02 for second revision).
Clean The complete revised document in its entirety without any tracked changes. The clean version is
populated with the same two-digit suffix as the blacklined version.
Up to 99 revisions can be filed on a single document. The revision status located in the Document revision history
shows which is the latest version on record.
At Step 1 of the Upload revision documents screen, upload two files. One file must be a blackline version that
shows any tracked changes from the original document. The other file must be a clean version without any tracked
changes. Select to Continue to step 2.
Alternatively, you may select to revise an application document by selecting the Upload document button on the
Application details page and then selecting to Revise document at the prompt.
Whether you are revising an application document or a filing document, you will be required to select the exhibit
that you would like to revise before uploading the blackline and clean version of the revised document.
Both the blacklined and clean versions of the latest and all replaced versions, as well as the original document, can
be accessed through a link on the exhibit number from the Document revision history. Links to removed revisions
will be deactivated if a revision is removed by the AUC.
Revisions are included in the Other proceeding activity on the daily proceeding summary email.
14 Exhibit numbers
When a proceeding is registered in the eFiling System, all documents filed with the application or filing are
assigned a unique identifying number. This exhibit number is used to refer to documents, especially at oral
hearings where proceeding documents are called for display to all participants. The eFiling System auto-generates
exhibit numbers for all documents submitted prior to the commencement of a hearing or pre-hearing session.
Filings identified and presented as exhibits during a hearing are assigned exhibit numbers manually by AUC staff.
Exhibit numbers start with the proceeding number followed by “-X“, followed by 4 digits; for example, 111232-
X0001). The first application form in a proceeding is assigned a 0001 exhibit number; all following application
documents are assigned a sequential number (111232-X0002, 111232-X0003…).
Exhibit numbers are listed next to the documents in the eFiling System.
Quick access directly to a particular exhibit is often required especially in hearings. To quickly search for an exhibit
number in a proceeding, select Documents in the left navigation menu and enter the exhibit number in the search
criteria field.
Note: Enter the attachment number to search for exhibit numbers generated in the previous electronic filing
system.
If you do not know the proceeding number, enter the exhibit number or as much of it as you can proceeded by X
(for exhibit) on the main Search page. The following example returns all proceedings, applications, filings and
dispositions containing X0005.
15 Directions
The AUC writes conditions and directions as requirements that must be addressed as part of the decision
approvals. The directions are included in a variety of disposition types (decisions, approvals, permits, etc.). These
directions range from simple instructions that must be satisfied with a direction response filing to complex
guidance that may be satisfied with a full compliance application. A single disposition can have many directions.
Each direction is assigned to a responsible party.
Originating The number of the disposition document that contains the directions to one or more
disposition responsible parties.
Responsible party The external party that the direction is assigned to. A single direction may only be directed
to a single registered party upon creation. A responsible party may not be an Observer,
Commission or Court Reporter.
Due date The date in YYYY/MM/DD format that the responsible party is expected to file a response to
a direction.
To view directions related to a specific disposition, select Dispositions on the left navigation, select the disposition
number to view the Disposition details screen and navigate to the Directions issued tab.
Cancelled The direction is no longer valid. Hyperlinks to direction documents are disabled for cancelled
directions.
Select the Add directions link next to each uploaded file to associate each document to one or more directions.
Select one or more outstanding, pending or non-compliant directions to associate your document to and select
Save.
The Proceeding
satisfying direction
indicates which
proceeding the response
was filed through.
The document is
available on the
Direction details
The document is also available on
document tab.
the Documents screen on the
proceeding through which the filing
was uploaded. The direction
number is displayed next to the
document.
Select the appropriate application type(s) and complete any required application forms and select Save.
Select Upload document and then acknowledge and agree with the AUC privacy policy.
Select Add more files to browse to upload compliance application files and select Continue to step 2.
Set the document type, application and description and select the Add directions link.
Associated
directions are
listed here.
New proceeding is
listed as the
proceeding satisfying
direction.
16 Confidential proceedings
In accordance with AUC Rule 001: Rules of Practice, a party may request that information within a document, an
entire document or multiple documents be treated confidentially and redacted from the public record. A
proceeding is considered confidential when a disclosing party (owner of the confidential material) files a Motion
for confidentiality filing and the motion is granted by the AUC in a Confidentiality ruling.
Step 1: the disclosing party or their representative creates a Motion for confidentiality filing.
Step 2: the disclosing party or their representative uploads and registers to the public record the motion
document, which must include the reasons and specific harm that would result if the document was placed on the
public record, and either a redacted version of each of the confidential documents, or where the request applies to
an entire document, a non-confidential description or summary of the information.
Step 3: the disclosing party or their representative uploads the unredacted confidential documents on the
confidential record for consideration by the Commission.
From the Filings screen, create a new Motion for confidentiality filing type. There is no Related schedule item
required for this filing type. Upon saving the filing, the user is directed to the Filing details screen, Public
documents tab to upload the motion and related public files.
From the Filing details screen, Public documents tab, select Upload filing documents(s). Upload the motion and
either a redacted version of each of the confidential documents, or where the request applies to an entire
document, a non-confidential description or summary of the information. Do not include the confidential
documents at this step. Select Register filing. When the filing is registered, the system assigns exhibit numbers to
the documents and the filing becomes part of the public record.
Upon registration of the Motion for confidentiality filing, the user will be directed to the Documents screen,
Confidential motion tab. Only confidential administrators of the disclosing party’s organization can upload the
confidential documents that the user would like the Commission to consider as part of its motion.
From the Documents screen, Confidential motion tab select Upload confidential motion files and select the
unredacted confidential documents related to the motion for the Commission’s consideration. The confidential
administrator can continue to upload confidential motion documents when the motion status is Awaiting
confidential motion files.
Once all confidential motion documents are uploaded, select the Finalize button to inform the AUC that the
confidential motion documents are ready for Commission consideration. The motion status will change to
Finalized and the upload function becomes disabled.
Confidential motion documents are not assigned exhibit numbers by the system and are not placed on the public
record.
Confidential administrators for the disclosing party’s organization are automatically added by the system to the
disclosing party access screen.
Where the Confidentiality ruling denies the request in full or in part, the disclosing party must contact the
proceeding’s Lead Application Officer and request the public documents previously submitted with the motion be
voided from the public record.
Confidential filings or application documents can also be filed by other parties that have submitted a
Confidentiality undertaking and have been granted access by the discloser of the confidential information.
Review the confidential document disclaimer that describes who the confidential documents will be accessible to
and select to acknowledge and agree.
When selecting the public version for each document, you will have two options.
Ensure that every confidential document has a corresponding public, redacted version or generated summary and
then select to Upload.
The public and confidential documents are also available on the Documents screen to authorized users.
Select the disclosing party (owner of the confidential material) and save the filing.
Select to Upload filing documents and then select I am uploading confidential files for the confidential record,
and redacted versions for the public record.
Upload the confidential versions of your documents first and enter a description.
For each confidential document uploaded, you are required to submit a public redacted version or select to
generate a public summary document. The generated summary document is created after the filing is registered.
The confidential filing documents are available on the Confidential documents tab on the Filing details screen
along with the associated public version. The public versions are available on the Public documents tab.
Select the confidential exhibit number on the Documents screen to access the confidential version of the
document if you have been authorized by the disclosing party.
Because the exhibit number is shared by the confidential and public version, this can lead to differences in the
revision number on each document. For each revision applied to either the public version or the confidential
version, the exhibit number extension will get the next sequential number applied only to the specific version
being revised. Each document history will show only the revisions that were applied to the particular document.
See the Revising a document section in this user guide for complete instructions.
Create a new filing from the Filings screen. You must be a registered party on the proceeding to be able to create a
filing.
Select No scheduled item is required for my filing type and select the filing type of Confidentiality undertaking.
Enter a filing description. Select the user from your organization that requires access to the confidential
information and select the owner of the confidential information. Select Save.
Confidentiality undertakings are not required to be filed more than once by individuals seeking access on
proceedings where multiple rulings have been applied to a single disclosing party. Once an individual is granted
access by a disclosing party, access is granted to that disclosing party’s confidential information granted through
subsequent confidentiality rulings throughout the duration of the proceeding.
From the Documents screen, select the Undertaking access tab. The number of requests awaiting response are
listed on the tab.
• Awaiting response – the individual identified in the confidentiality undertaking is awaiting a decision from the
disclosing party’s confidential administrator to grant or deny access to the confidential documents. Access to
the confidential documents is not allowed until a decision has been made.
• Granted – the disclosing party’s confidential administrator has allowed access to the confidential documents
to the individual identified in the confidentiality undertaking.
• Denied – the disclosing party’s confidential administrator has refused access to the individual identified in the
confidentiality undertaking.
• Statutory declaration filed – the individual identified in the confidentiality undertaking has filed a statutory
declaration filing declaring that access to the confidential documents can be removed and all downloaded
copies have been expunged.
Statutory declarations are expected to be filed within 60 days of a disposition being issued, unless the disposition is
related to a further compliance application, review and variance application or appeal. The filing of a statutory
declaration can be delayed if there is a compliance filing or review and variance applications.
Statutory declarations are required to be filed for each disclosing party that has granted you access.
• Filed - a statutory declaration filing type has been filed by the individual selected on the confidentiality
undertaking.
• Outstanding – a statutory declaration is required to be filed for the individual that has been granted
access, at any point, by the disclosing party through the confidentiality undertaking access request.
• Not required – a statutory declaration is not required to be filed for the individual selected on the
confidentiality undertaking because their access was denied by the disclosing party.
Once a statutory declaration filing is registered for an individual, access to confidential material on the confidential
proceeding, and any related proceedings, is removed by the system.
Create a new filing, select no schedule item is required for my filing type and select the Statutory declaration
filing type. Enter a filing description. Select the user that submitted the Confidentiality undertaking and select the
disclosing party.
The statutory declaration status will change from Outstanding to Filed and access to confidential documents will
be removed for the user.
Notifications are displayed from the eFiling Home screen under My notifications and Recent notifications, and
from a proceeding’s Notifications screen.
From the Home screen, Recent notifications lists the 10 most recent notifications from all proceedings the user is
a registered party to.
Organizational users and single users registering to participate in or observe a proceeding are automatically
subscribed to receive a daily email summarizing the proceeding’s Notifications. To manage the email subscription
and frequency, see section: Daily notification summary email.
Single users and observers registering for a proceeding are automatically subscribed to receive the proceeding’s
daily summary email.
Organizational users and observers that register their organization for a proceeding, and the selected primary and
secondary contacts, are automatically subscribed to receive the proceeding’s daily summary email. Other eFiling
users of the organization have the option to subscribe to receive the daily email. The system automatically
subscribes and unsubscribes primary and secondary contacts when they are changed, added or removed.
A user can view and change their subscription status and frequency from one of two screens.
Option 1: Select your personal profile on the upper right menu bar. Select the Proceeding notification settings tab
to see a list of proceedings you are registered to and your corresponding subscription status. To change the status,
click the subscription status to open the selection menu and click on the preferred status.
Option 2: From a proceeding’s navigation pane select Notifications and select Edit subscription. In the Edit my
proceeding subscription window, check the preferred subscription status and select the preferred email
frequency. Select Save.
• Filing announcement – a daily email listing all applications registered within the last 24-hour period.
• Notice of application - a daily email listing all notices registered within the last 24-hour period.
• Issued dispositions – a daily email listing all dispositions issued within the last 24-hour period.
To receive one or more global notifications, select your profile on the upper right menu bar. From the Change
general information tab, under Global notification settings, check the preferred global notifications. Uncheck the
notification to unsubscribe.
The reports include, for example, the annual and quarterly compliance reports for service quality and reliability
performance metrics for owners of electric distribution required by Rule 002: Service Quality and Reliability
Performance Monitoring and Reporting for Owners of Electric Distribution Systems and for Gas Distributors; and
the annual report of applications in response to Rule 005 required by Rule 005: Annual Reporting Requirements of
Financial and Operational Results.
The AUC defines the reporting types. Contact the AUC at info@auc.ab.ca to request a new reporting type.
Step 3: Select the reporting period and the reporting year from the drop-down lists.
Step 5: Enter the report file description and click Upload document(s) & submit reporting.
The report title consists of the [User Name]-[Reporting Period]-[Date-Submitted]; for example,
Elm Test Org-Annual-2014/11/06.
If a report requires AUC review before being published on the website, the following message is shown.
The AUC report custodian will review the report content before publishing it on the eFiling System.
Click on title of the report within the list on the List of submitted reporting page. Then select the specifc file name
to view from the list of files on the Submitted reporting documents pop-up box.
Find gives you a quick way to target specific files based on a variety of criteria such as status, applicant, registration
and disposition dates, and a simple way to export the data to an Excel spreadsheet.
Enter filter criteria and click Find to list the results in the lower part of the page (Reset clears current filter criteria).
Find applications:
Note: The Organization function requires a minimum of two characters in the organization name.
Text criteria fields are case sensitive.
Export to excel exports the results list as comma-separated values (.csv) file to Excel.
21 Search
Use Search to enter a text and character string to locate all occurrences of the string in the content of files on the
eFiling System. You can search the content for all files or search only within specific applications, filings and
dispositions sites. This search uses wildcard or Boolean operators, and you can also search by file properties or
phrases.
22 Advanced Search
The advanced search functionality in eFiling allows a user to construct complex search queries with
ease. The advanced search automatically inserts operators and property restrictions into the search
string so the user does not need to understand complex search syntax. The search string may be edited
by the user.
Choose from the following search terms to have the system automatically add the operators into the
search string:
Specific phrase “text string” Matches results where documents contain the exact text string entered.
Example: "the most commonly observed species".
Words within NEAR(200) Matches results where a term is within close proximity to another term.
the same Example: ("wildlife" NEAR(200) "migration"). The number in brackets after
paragraph. NEAR can be changed to another value by the user.
The following search restriction properties can be added to your searches to narrow your search results
set.
Select the search property and then select the Add button. Enter the text string into the property box.
Example: Was honour of the Crown raised on the record of proceeding 22612?
22.4 Groups
When searching using multiple search terms or properties, it is beneficial to use the group functionality.
The system will automatically add the parenthesis in the search string to ensure the order of operations
The proceeding ID 25973 is the first qualifier, secondly by any of the words CCA OR cost OR claim, and
thirdly by either Altalink Management Ltd. OR Enoch Cree Nation OR TransAlta Corporation.
22.5 Refiners
A set of results can be further refined by using the refiners at the left side of the results set. Refiners will
appear based on the results being returned.
Refiner Example
File type PDF, Word, Excel, PowerPoint
Modified date Earlier than one year ago, One year
ago to one month ago
Application type Substation, Transmission line
Document type Ruling, argument, decision report
Revision type Blackline, clean, original
Library Public, confidential, team, restricted
Document Application, filing, disposition
category