GOVERNMENT OF ANDHRA PRADESH ABSTRACT Dept, of GVIWY & VSIWS ~ Vilage / Ward Sectetariats - Delnery of various Welfare Schemes through DBT & Non-DBT Modes- Creating awareness among the citizens through Welfare Schemes Display Boards. at Vilage Ward ‘Seeretarats — Conducting of awareness campaign on availing of Welfare Schemes Guidelines ~ Order DEPARTMENT OF GRAM VOLUNTEER / WARD VOLUNTEER & VILLAGE 'SECRETARIATS | WARD SECRETARIATS 8.0.Me.No.o7 Datod:13.10.2023. Read the following: - 4. @.0.Ms.No.104, PR & RD (Mal) Department, dated:22.06.019, 2.G.0.Ms.No 201, MA BUD (UBS) Department, dated: 23.08.2019, 3. G.OMsNo.110, PR & RO (Mat!) Department, dated:19.07.20'9. 4, G.0.Ms No 217, MA & UD (UBS) Department, Dated 20.07 2018, 5. From the Director, GVAWV & VSS, Vijayawada vide their e-file No. (GWS02-COOR/139/2023.SCHM, Computer No,2225286, DLO4. 10.2023. ORDER:- ‘The Government of Andhra Pradesh has been at the forefiont of administrative reforms at the ground level, so that no eligible ciizen would miss to ‘avail the Welfare Schemes provided by the Government. In the G.Os 1°82” read above, the Government had postioned 2.66 lakh Grama ANard Volunteers. for effective delivery of Government Services and Welfare Schemes to all eligible citizens, 2. Inthe G.O.s 3% 4” read above, the Government had established 15,004 Vilage & Ward Secretariats and restructured the Services and Welfare Schemes elivery systems in Rural and Urban Areas. As of now, Government of Andhra Pradesh is implementing the 25 Direct Benefit Transfer (DBT) 4 Non-Drect Benefit ‘Transfer (Nor-DBT) Schemes and 4 flagship Programs forthe beneft ofthe citizens in the public interest, 3. The Director, GVA & VSIWS, Vijayawada has stated that Government of ‘Andhra Pradesh has undertaken numerous welfare Programs coverng neaty 90% ‘of Households inthe Stat. To futher ensure that, no eligible ctizen & left out, has been falt that there ie a naed to dently and address all issues which citzens are facing with respect to any Certficates! Documents related to any schemes or any ther purpose and decided to resolve at the eatiest thereby. In vew ofthis, the Government of Andiva Pradesh has conducted the “Jagananna Suraksha Programme for Speedy Resolution of Cerficates / documents rolled issues duly conducting camps at Grama / Ward Secretaria by the Mandal / ULB level offcers to cover al eizens and households in the State. Through this pregramme 95.99 lakh services have been delivered tothe $6.24 lakh citizen (Contd..2)4. Further, the Government has decided to conduct “Jagananna Aarogya Suraksha Programme” for duration of one month from 30" September 2023, ‘onwards, in which Daor to Door campaign to ereate awareness on health Programs {and denification of heath needs ofthe eltzens will be conducted by CHO's, ANM'Ss land Volunteers. Health Camps at Vilage Health Cinics and Urban Heath Cinics willbe organized on scheduled dates to address the health needs of he eizen in a comprehensive manner. 5, The Government of Andhra Pradesh has been releasing the welfare Calendar every year and created the awareness tothe citzens about the schemes implomentation and their scheduled months of release of monetary benefits through DBT/ Non-DBT modes. Stil f any beneficiary has let over with any reasons, the ‘government has envisaged the branrual programme to conduct twice in a year to Felease the benefits for them, thus fuliled the concept of “leave no one behind”. 8. __Now, the Government has decided to furnish the schemes related information such a8 number of beneficiaries benefited, amount transfered through DBT and Non-DBT modes through display boards at each secretariat. This infornation wil be in ealtime tothe citizens and increase the transparency inthe system 7. The Director, CVIVY & VSIWS, Vijayawada has finally requested to issue {guidelines for cresting awareness among the ctizens through Welfare Schemes Bisplay Boards at Vilage / Ward Secretariat, 8. Goverment after careful examination of the proposal of the Director, GVAWV & VSIWS, Vijayawada, hereby issues the following guidelines for ‘creating ‘awareness among the citizens through Welfare Schemes Display Boards at Vilage / ‘Ward Secretarials for conducting of awareness campaign on avaling of Welfare ‘Schemes: |. Objectives of Programme 1, To create further awareness among the ctizens about the various welfare ‘schemes ofthe government as menttoned above and the benefts accrued to the ctizens by way of DBT/ Non-DBT modes, this program ie,, Creating ‘awareness among the citizens by erecting Welfare schemes Dsplay Boards ‘al every Grama / Ward Secretariat. The Programme is scheduled to be ‘conducted from 1* November, 2023 onwards, 2. The display board shall consist ofthe beneficiaries’ count and fe amount of benefits accrued in that Secretariat area. Display Board has "aganannaku ‘Chebudham” number 1992 through which cilzen can race any issues telatad to the implementation of schemes and wil be resolved subsequently by the concemed Departments, (Contd..3)Planning and scheduling Gramiard Secretarlate aro the single point of contact for delvery of Government welfare schemes and Services. The activites such as Applcation submission, Documents uploading, -KYC, Grievance redtessal ete. being done at Secretariat level, thus placing of Welfare schemes Display board at gramafwarc ‘secretariat premises is essential + Programme shall be conducted from 3:00 pm to 04:00 pm at gramafward secretariat, +The programme shall be conducted in week days from Monday to Friday only + In Rural areas, the programme should be conducted in one secretariat only per day, If mandal is having more than 20 secretarats the program shall be extended tothe beyond spectied one month period. 1+ Program shall not be conducted on the same day of "Jagenanna Arogya ‘Suraksha camp” inthe respective secretariat. + The EO-PRERD in rural areas and Additional Commissioner / Deputy Commissioner / Assistant Commissioner / Officer designated by the Municipal Commissioner in urban areas wil be the Nodal Officers to organize the Programme. + Venue forthe programme wil be the Grama! Ward Secretariat Otie + Allstaff ofthe respective secretariat offce including volunteers should attend ‘he programme. + Volunteers and secretariat staff should visit each household and communicate the Programme date and venue details o citizers. ‘+ Ine schedule va be prepared by the Director, GSWS adi wil be uploaded to respective MPDOIMC logins in APSEVA portal 1M, Activitis 4. Following are the actviies should be followed at each secretariat inthe state 1 conduct the Programme on the schedule date. Prior to Programme Day Ee ey [Concorad OHiea| Bevaino amc Conmatones A aa 1 free Ct remnate fe Node! Often] Meee | D9 to each secretariat in their jurisdiction. 7 alae. fe Tt of Gusts (anda 2 feetvaneen te bev tended and] Nogatoricer | 07 sm neh Taian to voters PEGG] —ongaieel 2. fimeince “Cureach,°” and pos Ds [Programme activities. bsnl (coved)ray flunteers vill inform public. abou 4. Programme and invite to attend on the) Volunteers Ds heduled date ae Receiving and instalation of Display Panchayat 5. Board including updating number on| secretaryWard | 02 we board admin secretary _| ssage To The clizens regarding tel 8. Programme "date and venue) Volunteers: bz (SusiinateAop) Panchayat 7, Meeting arrangements to conduct the] SecretaryMvard | 4 Programme ‘Adminitrative ‘Secretary On the day of Programm: Concerned encermed | Deadline [so Activiy Tange the required number Of chai | Bape, podium, mike, speaker, nd jogatoticer | D-day +. ether accessories required to conduc Nodal Officer | D-day Programme [sveing the Dapay Bowrdand Gea — Goon 2. inorenoes on Wefloreechemes an D-day walling of services from the secretariat | S¢retarat Staff Post Programme S.No Actvy Goneamee | Desaine Data tte prearam conduc, a 4. fotogaphe shaPbe plod find Nodal Otter | 0-dey rl iia WH Cet TOO FE fespecivesksor and wet th oe a awareness on the list of schemes: eee eee nafs avaled and tobe evaled ewledgomant shal be_calaced 3. firing awareness campaign tough | Vourters [p+1 to O+10 KYE mode 2. Indicative lst of activities which willbe performed during the Programme are 28 ftiows Completing pending e-KYC in HH Capturing pending e-KYC and acknowledgment for schemes Explain about the upcoming schemes and their requited documents. Follow-up with the NPCI inactive Beneftaries (Aadhar nt inked with Bank ‘Account (Conte..6)5 IV, Stakeholders Roles & Responsibilities Following are the Roles & Responsibilities of the various stakeholders for effective condueting ofthe program. [No Pesignation _Pre-Programme uring Programme, 7, Wolunteer + Create awareness jShall accompany — te the date ofthe tizens on the day ofthe Programme among [Programme and _ hel the cizens. Inem with the processes + Inform the ctizens [during the 2rogramme about what are the facities avaiable on the day of Programme, + Inform the lst of ‘documents required forthe activiies| ‘conducting on the Programme day. “+ Volunteer shall send] messages, (WhatsApp /SMS) to the citizens regarding the Programme date and venue 2 days prior to the day of the Programme 2 Berean Stat + Paribas in + Ensure thatthe interaction withthe} board ie erected (or)| ——citaens on the day installed and ofthe Programme. ancilary activities | + Eneureallthe ‘completed recossary Facities| are maintained at thevenve. + Arie punctually as per the ‘schedule ofthe Programme | locaton 3 POO + Tvs alte + Supenie te concerned Elected Conducting of the Representatives to Programme and the Programme coerdinate with all secretariat staff ‘ane mandal level offcale (con)4 Municipal | + Nominate the Nodal| + Supervise the Commissioners /| "Officers to each ‘conducting of the ‘Adaltional secretariat in their Programme and Commissioner! juridiesion| cooreinate with al Deputy + Organise trainings tof secretariat staff Commissioner! |” the Vokinteers, and ULB level Assistant Secretariat stat, Officials. Commissioner! | Nodal ofeors and loficer designates) concerned stat 5. District Colector | > Ensure to create | + — Wondor and fawareness about the!" ensure effective program among ne | canauctng ot tne District officials. program. + Ensure to Organize tiainings to the Volunteers, Secretariat staf, Nodal ofcers and concerned staf. 8. The Distict Collectors are requested to follow the above guidelines scrupulously and issue instructions to all MPDOs and Municipal Comnissioners for effective implementation of the above programme duly conducting necessary trainings to the Volunteers, Secretariat Staff, Nodal Ofcers and concomed Staf. 10. The Director, GVWV & VSWS Department shal finalise the scredule of the Programmes. enabie in the logins of Municipal Commissioners / MPDOs in the APSEVA porta, provide Display Boards and necessary Stationery for conducting of the above programme. (BY ORDER AND IN THE NAME OF GOVERNER OF ANDHRA PRADESH) AJAY JAI SPECIAL CHIEF SECRETARY TO GOVERNMENT (FAC) To ‘The Director, GVW & VSWS Department. ‘The Commissioner and Director of Municipal Administ ‘The Commissioner, PR & RD Department. Al the Colectors and District Magistrates in the State Al the Commissionars of ULBs inthe State. All the District GSWS Officers in-Charge inthe State All he DLDOs in the State Allthe MPDOS in the State. Copy to: PS tothe Hon'ble Miniztor for MA & UD. PS to the Honble Minister for PR & RD. PS to the Special Chief Secretary to Government, MA & UD Department PS to the Principal Secretary to Government, PR & RD Department. | FORWARDED BY ORDER! : My Radiators Erdt ebleow nse sio/asusias sbientonsoss, °° SeTON OEEIGER Corman caked” Mtn Adtonal Commissioner (Ru . Seacrmeeae ice Ve vene AL He alee et cenenan ‘naive Progen Safe