Professional Documents
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COLLECTIONS MANAGER
To achieve a challenging position where I can effectively contribute my skills and abilities in an atmosphere
of mutual trust, which benefits to both organization and myself.
rupeshthe@gmail.com 9768575466 401/402, Gayatri Niwas, Sector 5, Plot no 20, Kamothe, Navi Mumbai - 410209
linkedin.com/in/rupesh-yadav-a5a91320b
PROFESSIONAL EXPERIENCE
Collections Manager
1. TATA CAPITAL FINACIAL SERVICES LTD May 2023 - Present
Currently working as Collection Manager for Auto Loans (Four Wheeler) Loan Portfolio for Mumbai
Location.
Managing all over Mumbai Bucket -2 Collections & Repossession Agencies
Handling collection agencies for Bucket 2 for Mumbai area and achieve collection targets on various
parameters like resolution, Normalisation and roll Back
Contributed to enhance Collection from customer by keeping thorough follow up on regular basis.
Visiting & tracing customer on field other than the current location.
Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it.
Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
Build relationships with key clients to ensure timely collections are made and monitor defaulting
customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
Allocate work to the field executives and ensure that all the agencies in the location perform as per
defined SLA, ensuring payments and audit receipts get deposited within the defined SLA
Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company.
Summer Intern
BharatPe May 2022 - Jun 2022
Project Title: Comparative Study on different UPI apps and their benefits to the Merchants.
Responsibilities:
On boarding of new Merchants, Executing promotional activities to drive sales and build merchant
shares.
Gaining back off-track Merchants.
PROJECTS
Finlatics Financial Markets Experience Program
Live Project Nov 2022 - Dec 2022
Live project in Equity Markets-Actively following and Trading in companies listed in BSE 500 INDEX and
maintaining a real time simulated portfolio.
EDUCATION
PGDM
IES’s Management College and Research Centre, Mumbai 2021 - 2023
www.resumekraft.com
3.32/4
EDUCATION
PGDM
IES’s Management College and Research Centre, Mumbai 2021 - 2023
3.32/4
B.M.S
Ramsheth Thakur College of Commerce and Science, Mumbai University 2021
7.14/10
HSC
Ramsheth Thakur College of Commerce and Science, Navi Mumbai 2018
65.08%
SSC
St. Joseph High School, Navi Mumbai 2016
58.80%
COURSES
Financial Markets
Yale University 2021
Introduction to ESG
CFI 2021
POSITION OF RESPONSIBILITY
Member of EVENTS Department in Pratyush, IES MCRC, 2022
www.resumekraft.com