Exam Question Expected learning outcome(s)
Assessment criteria (if any)
No. writtent in the Course contents
Exercise 1 Reading 20 items x 0.1 pt = 2.0 pts
Description of 4 café-restaurants
(Choice of an establishment
according to the criteria)
Exercise 2 Grammar 1.2 items x 0.1 pt = 1.2 pt
Conjugation and use of verb
tenses (present, past tense,
imperfect, future simple)
Exercise 3 Vocabulary 8 items x 0.1 pt = 0.8 pt
Theme: Payment methods
Grammar
Morphology of nouns and verbs
Exercise 4 Grammar 5 items x 0.1 = 0.5 pt
Active voice / passive voice
Transformation of sentences
Exercise 5 Grammar 12 items x 0.1 = 1.2 pt
Articles (definite, indefinite,
partitive)
Prepositions
Exercise 6 Writting Grading scale
Response letter Socio-professional correction: 0.2
Response to a letter of thanks and Reply to acknowledgments: 0.3
request for information Refusal and explanation related to the request:
0.4
Two suggestions: 0.4
Morphosyntax/ grammatical spelling: 0.5
Lexicon: 0.5
Exercise 7 Writting Grading scale
Response letter Socio-professional correction: 0.2
Response to a complaint Ability to apologize: 0.2
Ability to explain the problem: 0.3
Ability to propose a measure: 0.3
Morphosyntax/ grammatical spelling: 0.5
Lexicon: 0.5
SPEAKING Speaking Grading scale
Apologize to the customer for any Remedial ability: 2.00 points
inconvenience suffered by Ability to answer questions: 2.00 points
customer. Pronunciation: 2.00 points
Provide explanations for Syntax: 2.00 points
incidents. Lexicon: 1.50 points
Propose solutions and / or Clothing: 0.50 point
compensation.
Answer other questions asked by
the customer.