Exam Question Expected learning outcome(s)

Assessment criteria (if any)

No. writtent in the Course contents
Exercise 1 Reading 20 items x 0.1 pt = 2.0 pts
 Description of 4 café-restaurants
 (Choice of an establishment
according to the criteria)
Exercise 2 Grammar 1.2 items x 0.1 pt = 1.2 pt
 Conjugation and use of verb
tenses (present, past tense,
imperfect, future simple)
Exercise 3 Vocabulary 8 items x 0.1 pt = 0.8 pt
 Theme: Payment methods

Grammar
 Morphology of nouns and verbs

Exercise 4 Grammar 5 items x 0.1 = 0.5 pt

 Active voice / passive voice
 Transformation of sentences

Exercise 5 Grammar 12 items x 0.1 = 1.2 pt

 Articles (definite, indefinite,
partitive)
 Prepositions

Exercise 6 Writting Grading scale

 Response letter  Socio-professional correction: 0.2
 Response to a letter of thanks and Reply to acknowledgments: 0.3
request for information  Refusal and explanation related to the request:
0.4
 Two suggestions: 0.4
 Morphosyntax/ grammatical spelling: 0.5
 Lexicon: 0.5
Exercise 7 Writting Grading scale
 Response letter  Socio-professional correction: 0.2
 Response to a complaint  Ability to apologize: 0.2
 Ability to explain the problem: 0.3
 Ability to propose a measure: 0.3
 Morphosyntax/ grammatical spelling: 0.5
 Lexicon: 0.5
SPEAKING Speaking Grading scale
 Apologize to the customer for any  Remedial ability: 2.00 points
inconvenience suffered by  Ability to answer questions: 2.00 points
customer.  Pronunciation: 2.00 points
 Provide explanations for  Syntax: 2.00 points
incidents.  Lexicon: 1.50 points
 Propose solutions and / or  Clothing: 0.50 point
compensation.
 Answer other questions asked by
the customer.