Project Portfolio

BSBSTR601
BSBSTR601 Manage continuous improvement and innovation
 Con

Section 1: Continuous improvement and innovation review 6

Section 2: Plan and implement continuous improvement and innovation 12
Section 3: Continuous improvement and innovation monitoring and evaluation 18

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Student name:

Assessor:

Date:

Business (and wo
relevant) this ass
based on:

Role:
What role will you
How does this ro
to the broader wo

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Sec
revi

Summarise the business or work area.

Review organisational
documentation
Which documents did you
read?
Which policies and
procedures will guide your
approach to approvals,
project management and
change management?
Attach the documents
(including the notes you made
as you read them) to this
section of the portfolio.
Attach the policy and
procedures (including the
notes you made as you read
them) to this section of the
portfolio.

Products and services

What are the products and
services?

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Objectives
List the key busin
objectives.

Key decision mak

Who are the key
makers (stakeho
whom you will re
advice from)?

Operational proc
Describe key ope
processes.

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 Supply chain
Summarise the s
associated with t
or organisation.

Performance Imp
Which strategies
used to monitor a
the performance
sustainability of k
and processes?
Discuss the curre
continuous impro
systems, process
innovations being

Policies and proc

What are the org
requirements for
change managem
management and
management?

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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Summarise and analyse current performance to identify changes and improvement opportunities.

Analyse performance to
identify performance
variances from existing plans.
Summarise the performance
outcomes of your business.
Include mathematical
information in your summary
How has the current business
performance varied from what
was planned?
Attach documents showing
performance information as
evidence that you’ve collected
the information.

Identify and analyse trends

and opportunities
Describe current trends and
opportunities associated with
industry in which the business
operates.
Analyse how these trends
and opportunities impact the
business.

Analyse supply chains and operational and service systems to identify changes, improvements, and
new ideas
Perform Gap Analysis using the table provided to describe the current state of the supply chain and
operational and service systems and the desired state of the supply chain and operational and service
systems. Also identify solutions to bridge any gaps and the cost-benefit calculations of the solutions.
You may identify more than one solution per issue

Current state Future state Gap solutions Cost-benefit

(at least four issues) (these may be changes,
improvement opportunities
and new ideas)

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 Set objectives
What are the obje
improving how th
What are the con
improvement obj
desired outcome

Identify team members and seek their input.

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Identify at least tw
members
Who in the team
believe is instrum
ensuring continuo
improvement and
Give your rationa

Best practices
Describe best pra
of working that te
to achieve contin
improvement and
innovative. Give
examples.

Learning opportu
What learning op
exist for the team
their skills and kn
relation to continu
improvement and
Describe at least

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Seek input
Insert a screen s
email to the team
attach it as evide
section of your po

Attach: Documents and policies and procedures ☐

Performance information ☐

Email to team members (if relevant) ☐

Section 2: Plan and implement continuous

improvement and innovation

Select most appropriate changes/opportunities/new ideas.

Select most appropriate

changes, opportunities, and
new ideas.
Choose three solutions (from
your Gap analysis) to focus
on as part of your continuous
improvement efforts.
These should be the best
solutions based on your Gap
analysis and cost-benefit
calculations.
Say why you chose these
three issues (consider
resources, needs and
constraints)

Plan for continuous improvement.

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Continuous Imp
Objectives and
List the KPIS ass
have already dev

Continuous imp
Establish the con
changes, opportu

Key actions, res

Describe key act
innovation as you
actions.

Change/Oppor
new idea

Impact
Describe the imp

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 organisation or w
Describe actions
project managem

Change/Oppor
idea and assoc

Risk manageme
Plan to manage t
Non-performance

Risk
What are the ris
associated with
plan? List at lea
three.

Non-performanc
staff

Communication
Describe how the

What must be
communicated

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Rewards
Outline the rewar
improvement, inn

Knowledge man
Select which of th
system to capture

Knowledge

Knowledge
company

Sharing of b

Establishing
other organ

Cross-proje

Mentoring a

Performanc

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Social softw

Shared doc

Mentor and coach team members.

Plan for team meeting

Who will you meet with?
How will you facilitate
effective group interaction?
How will you build rapport
with the team members to
ensure positive working
relationships?
What questions will you ask
about team member’s vision
for continuous improvement
and innovation to guide you
mentoring?
How will you coach the team
in innovation?

Attach your questionnaire to

this section of the portfolio.

Team meeting
What feedback did you
receive about how you ran
the meeting?
How can you improve your
performance in future?
If not viewed in person by
your assessor, attach proof of
the team meeting to this
section of your portfolio.

Implement innovative processes.

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 Implement contin
improvement
Which
change/opportun
did you implemen
Attach proof to th
your portfolio.

Address impact o
change/opportun
How did you add
impact?
Attach proof to th
your portfolio.

Attach: Performance questionnaire ☐

Team meeting (if not already viewed in person by your

☐
assessor)

Proof of implemented change ☐

Proof of how you addressed the impact of change ☐

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Sec
mon

Monitor and evaluate performance.

Continuous improvement
systems, processes and
innovation evaluation
How well you are the
continuous improvement
systems, innovations and
processes are working?

Recognise successes
What continuous
improvement successes can
be celebrated?
Insert a screen shot of your
email to team members or
attach proof of the draft email
to this section of the portfolio.

Continuous improvement or
innovation failure (non-
performance)
Describe the failure and
analyse the causes.
Attach proof of implemented
contingency measures.

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 New challenges a
opportunities
What are new ch
opportunities?

Manage new challenges and opportunities.

Update Continuous Improvement plan to show new challenges or opportunities. Also confirm that
knowledge management systems have been used as planned.

Continuous Improvement Plan for [Add business name]

Objectives and KPIs of the plan
List the KPIS associated with the objectives of continuous improvement in your organisation. You
have already developed objectives for continuous improvement in Section 1.

Continuous improvement systems and processes

Establish the continuous improvement systems and processes that will be followed as you implement
changes, opportunities, or new ideas.

Key actions, resources, constraints and timeframes

Describe key actions, resources, constraints, and timeframes to achieve continuous improvement and
innovation as you implement your chosen changes/opportunities/new ideas. List at least six key
actions.

Change/Opportunity/ Key actions related to Resources Constraints Time

new idea continuous frames
improvement and
innovation (e.g.,
brainstorming,
implementing
improvement registers,
updating policies etc.)

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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 Impact
Describe the imp
organisation or w
Describe actions
project managem

Change/Oppor
idea and assoc

Risk manageme
Plan to manage t
Non-performance

Risk
What are the ris
associated with

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 plan? List at lea
three.

Non-performanc
staff

Communication
Describe how the

What must be
communicated

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 Rewards
Outline the rewar
improvement, inn

Knowledge man
Select which of th
system to capture

Knowledge

Knowledge
company

Sharing of b

Establishing
other organ

Cross-proje

Mentoring a

Performanc

Social softw

Shared doc

Attach: Email to celebrate successes ☐

Implemented contingency measures ☐

BSBSTR601 Manage continuous improvement and innovation Project Portfolio

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