Technical Bulletin OmniPCX Enterprise

TC2716 ed.01 All releases

Information on modem configuration with OXE

(Multitech modem removal)

This document provides guidelines to configure a modem behind an oxe cpu. This follows the removal of the “Multitech”
modem that was provided in the MODB common hardware board

Revision History
Edition 1: February 19, 2020 creation of the document

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Summary
1 Removal of modem in ALE catalog ........................................................................................................... 3

2 V24 signals used in CPUs ......................................................................................................................... 3

2.1 CPU7s2 ............................................................................................................................................ 3
2.2 CPU8 ................................................................................................................................................ 3
2.3 CS-2 ................................................................................................................................................. 3
2.4 CS-3 ................................................................................................................................................. 3
2.5 AS Lenovo ........................................................................................................................................ 3
2.6 AS HP............................................................................................................................................... 4
3 Modem main commands for configuration (Hayes commands) ................................................................... 4
4 Existing documents ................................................................................................................................. 4

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1 Removal of modem in ALE catalog
From the MLV offer 2020 (April) the Multitech modem is not available anymore in the Alcatel-Lucent Enterprise
catalog. No other modem is qualified.
It will be up to the Business Partner to find an equipment equivalent to connect to the OXE.
In addition to that, the modem has been removed from the MODB board with a new reference:
 3EU23010ACJA: MODB BOARD WITHOUT MODEM EQUIPPED
The connection to the oxe & RMA must be changed to fit the board modification with an external
modem.

To help choosing a modem & make sure it fits the oxe needs some technical details are given below …
- some details about the v24 signals offered on different CPUs.
- a chapter to give the most important settings that have to be managed in the modem in order to work
with a v24 port of any oxe CPU.
- Some document references related to a modem connection behind an oxe CPU

2 V24 signals used in CPUs

2.1 CPU7s2
Data transmission /Data reception
RTS, CTS, DTR, DSR, DCD

2.2 CPU8
Data transmission/ Data reception
RTS, CTS, DTR, DSR, DCD

2.3 CS-2
Data transmission/ Data reception

2.4 CS-3
Data transmission/ Data reception

2.5 AS Lenovo
Data transmission/ Data reception
RTS, CTS, DTR, DSR, DCD

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2.6 AS HP
Data transmission/ Data reception
RTS, CTS, DTR, DSR, DCD

3 Modem: main important commands for configuration (Hayes

commands)
By default, serial line on OXE cpus is 9600bds rate / 8N1
AT command to set that speed rate: AT&N6

Remove local echo:

AT command ATE0 (disable character local echo)
Disable result codes:
AT command ATQ1

To set the modem with no answer code (OK) and no echo character type the AT command: ATQ1E0&W0

AT&W0 stores current modem settings in nonvolatile memory.

4 Existing documents
Refer to following TCs related to modem issues reported between modem & CPUs and Multitech modem
configuration:

TC0965: RECOMMENDATION ON CONNECTION OF MODEM ON CPU/AS

TC1324: EXTERNAL MODEM MANAGEMENT AND CPU CRASH
TC0375: MULTITECH GLOBAL MT5634ZBA MODEM (all parameters)

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Submitting a Service Request
Please connect to our eService Request application.

Before submitting a Service Request, please be sure:

 The application has been certified via the AAPP if a third party application is involved.
 You have read the release notes that list new features, system requirements, restrictions, and more,
and are available in the Technical Documentation Library.
 You have read through the related troubleshooting guides and technical bulletins available in the
Technical Documentation Library.
 You have read through the self-service information on commonly asked support questions and known
issues and workarounds available in the Technical Knowledge Center.

- END OF DOCUMENT -

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