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Clustering
Clustering
To determine the optimal K value, a common approach is to look for an "elbow" point
on the inertia score curve, which is the point where the curve transitions from a sharp
decline to a slower decline. This method is known as the "elbow method." In the
provided chart, it can be observed that as K increases from 2 to 3, there is a sharp
decrease in the inertia score. However, when K increases to 4, the rate of decline in
the inertia score slows down, and further increasing K does not lead to significant
changes in the inertia score. Therefore, based on this observation, you may consider
K=4 as a reasonable choice because it represents the starting point where the inertia
score begins to plateau, indicating that adding more clusters does not significantly
improve the tightness of the model.
This chart is a three-dimensional scatter plot displaying RFM (Recency, Frequency,
Monetary) data that has been normalized. Data points are color-coded according to
different groups (labels). The RFM model is a commonly used method in marketing
to determine customer value.
From this chart, we can observe different distribution characteristics of the groups in
the RFM space:
Yellow group: This may represent customers who have not made recent
purchases, have a low purchase frequency, and lower monetary spending.
Green group: This may represent customers who have made recent purchases,
have a higher purchase frequency, and higher monetary spending.
Pink group: This may represent customers who made purchases in the distant
past but have a higher purchase frequency and monetary spending.
This analysis is valuable for identifying customer value, allowing businesses to
formulate differentiated marketing strategies based on customer purchase history and
behavior patterns. For example, a company can offer loyalty programs or special
incentives to customers who have made recent high-value purchases (green group) to
enhance their loyalty and increase customer retention. For customers who haven't
made recent purchases (yellow group), targeted marketing campaigns may be needed
to encourage them to make purchases again.