Level 4 SRM Qualification Specification

Qualification Specification
QNUK Level 1 Award in Fire Awareness at Work (RQF)
A Learner’s guide to the

QNUK Level 4 Award in Security &
Risk Management (G4S) (RQF)
QNUK Level 4 Award in Security & Risk Management (G4S) (RQF)

Contents Page
Introduction 2
Qualification purpose 2
Qualification objective 2
Qualification structure 2
Pre-requisites 2
Delivery requirements 2
Units of assessment 3
Assessment methods 4
Reasonable adjustments 4
Results 5
Progression routes 5
Acceptable forms of I.D. 5
Appendix 1 Assessment criteria 6
Appendix 2 Indicative content 10
QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 1

Introduction
This qualification specification outlines key information required by learners to ensure they are able to make an
informed decision in regard to the qualifications they are undertaking.
Qualification purpose
This qualification is developed for candidates who work in the Security industry at management level.
Qualification objective
This is a qualification that indicates an individual has an understanding of business principles, security and risk
management, standards and business threats and different types of security systems, which are supporting a
role in the workplace.
Qualification structure
Qualification accreditation number 603/5506/2
Qualification level 4
Guided learning hours (GLH) 40
Total Qualification Time (TQT) 48 hours
Credit value 5
Validity Lifetime
Pre-requisites
This qualification is aimed at those over 18
Due to the language of the assessment, it is recommended that learners have sufficient command of the
English language in order to understand the assessment and to undertake the recommended assessment
methods.
Learners will need to be able to demonstrate the ability to study at Level 4 and have a good foundation
understanding of English language.
There are no other pre-requisites for this qualification.
Delivery requirements
This qualification is typically delivered in a classroom environment; however, it is permissible to be delivered
via blended learning.
Learners should complete the qualification within 20 weeks.
Trainer to learner ratio
The maximum trainer to learner ratio for this qualification is 1:12.
Optional and additional units
There are no optional or additional units for this qualification.

Blended learning
Some providers may offer a blended learning approach to fulfil the total qualification Time (TQT) via books,
online resources and development in the workplace, however the Guided Learning Hours must be met via
direct contact with the trainer for this qualification.
Units of assessment
This qualification has four mandatory units
Unit one title Business management for the security industry

Unit one reference number K/617/9650
Level 4
Credit 2
Guided learning hours 10
Status Mandatory
Unit two title Security and risk management

Unit two reference number M/617/9651
Level 4
Credit 1
Status Mandatory
Unit three title Security standards and threats to business
Unit two reference number T/617/9652

Level 4
Credit 1
Status Mandatory
Unit four title Physical and electronic security systems
Unit two reference number A/617/9653

Level 4
Credit 1
Status Mandatory
Details on the knowledge and understanding which will be assessed can be found in Appendix 1 and 2 of this
document.

Assessment methods
Learners are assessed for this qualification using the following methods:
• Assignments
• Observations
• Work Products
Assignment
Each learner will be assessed for this qualification by the completion of an Assignment.
Method Assignment (A)
Language of assessment English
Grading Pass/Fail
Pass mark 80%
Duration As required
Observation
Each learner will be assessed for this qualification by the completion of a presentation.
Method Observations (O)
Grading Pass/Fail
Pass mark 60%
The materials produced for the presentation will be assessed as evidence for this qualification
Method Work Product (WP)
Grading Pass/Fail
Pass mark 100%
Reasonable adjustments
All learners are required to complete the assessment criteria in a manner appropriate to the purpose of the
qualification.
The prescribed assessment methods for this qualification should not unfairly disadvantage learners, who would
otherwise be able to demonstrate competence in the assessment criteria and in line with the purpose of the
qualification.
If you feel the assessment methods above would disadvantage you, please contact your centre to discuss
reasonable adjustment.

Results
Once you have completed your assessments, the centre is required to submit their results to Qualifications
Network for moderation within 10 working days of the date of assessment. We will issue verified results and
appropriate certification to the approved centre within 7 working days of receiving those results. Results
and/or certificates will then be forwarded to learners by the Centre. Learners should expect to receive all
results within 20 working days of the date they take the assessment. If they have not received them within 25
working days, they should contact their centre in the first instance.
Progression routes
Learners undertaking this qualification may wish to progress on to other future qualifications. Including:
• QNUK Level 3 Award for first Responders (RQF)
• QNUK Level 2 Award in Behavioural Detection Analysis (RQF)
Acceptable forms of I.D.

All learners must provide suitable identification documentation (I.D.) prior to being allowed to take an
assessment for this qualification. This is a regulatory requirement. Centres must ensure that all I.D. is checked
and the I.D. type noted on the Cohort Register.
Learners who do not have an acceptable form of I.D. will not be allowed to take the assessment.
The list below outlines acceptable forms of identification for learners undertaking a regulated qualification
with Qualifications Network.
Ideally learners should provide at least 1 form of photo I.D. If photo I.D is not available, 2 forms of non-
photographic I.D can be accepted.
Acceptable forms of photographic I.D (1 required) are:
• Signed UK Photo card driving licence

• Signed passport (any nationality)
• Valid EU Photo identity card
• SIA security licence (with photo)
• Current and valid warrant card issued by HM forces or Police
• Current and valid Prison service card (with photo)
• Proof of age card
• Employee photo identification card
• Student photo identification card for a recognised educational establishment
• Firearms license (with photo)

Acceptable forms of non-photographic I.D (2 required) are:
• Current driving licence – paper version

• Birth certificate
• Marriage/civil partnership certificate
• Mortgage statement (issued within past 12 months)
• Bank or building society statement (issued within last 3 months)
• Bank or building society account opening confirmation letter (issued within last 3 months)
• Credit card statement (issued within last 3 months)
• Pension or endowment financial statement (issued within last 12 months)
• P45 or P60 statement (issued within last 12 months)
• Council tax statement (issued within last 12 months)
• Valid work permit or visa issue by UK government
• Utility bill – excluding mobile phone bill (issued within last 3 months)
• Benefit statement e.g. child benefit, pension (issued within last 3 months)
Appendix 1 Learning Outcomes and Assessment criteria
Unit 1 Business management for the security industry Assessment

The following details the Learning Outcomes for this qualification and the assessment criteria referred Method
to within the assessment and used to determine if a candidate has met a learning outcome. Further
details of how learning outcomes and assessment criteria are covered is included in Appendix 2 A O WP
Indicative Content
1 Understand business management terminology, in relation to:
1.1 The ways in which individual managers can have an economic impact on business

1.2 How management processes can economically impact on businesses

1.3 The meaning of the term ‘cost benefit analysis’

1.4 The impact of ‘cost benefit analysis’ to businesses

1.5 What is meant by the term ‘mission statement’

1.6 The values expressed by organisations in their mission statements and the importance
of such a document 
1.7 The term disaster recovery and explain its impact on an organisation

2 Understand the concept of business continuity management, in relation to:
2.1 What a business continuity plan consists of and the importance of adhering to
recognised standards (BS 25999) 
3 Understand principles of organisational behaviour in business management, in relation to:
3.1 What is meant by the term ‘organisational behaviour’


3.2 The importance of organisational dynamics and how the concept may impact on
individual behaviours within an organisation 
3.3 What is meant by the term security governance

3.4 Individual and organisational approaches to business

3.5 The four basic managerial functions

4 Know the processes involved in producing formal business documents, in relation to:
4.1 The difference between policies, plans and procedures

4.2 The importance of stakeholder influence

4.3 The importance of document controls

5 Know how to develop effective training sessions, in relation to:
5.1 How to prepare a training session 
5.2 Providing defined learning outcomes for the training session 
5.3 Providing an evaluation/feedback form for attendees 
5.4 Demonstrating effective presentation skills 
6 Understand how to manage Health and Safety in the security business, in relation to:
6.1 The distinction between Security and Safety

6.2 The importance of effective Health and Safety management

6.3 What is meant by occupational health

6.4 The four main subcultures of an informed safety and security culture?

Unit 2 Security and risk management Assessment

Indicative Content
Understand the process of security risk assessments and the relationship with effective risk
1
management, in relation to:
1.1 What is meant by the term Security Risk

1.2 The structure of the risk assessment process

1.3 The term Risk Management.

1.4 The approach for conducting a risk assessment

2 Understand the concepts of risk, crisis and disaster management, in relation to:
2.1 The relationship between risk, crisis and disaster management


2.2 The make-up of a crisis management team by identifying team members and their roles
and responsibilities. 
3 Know the importance of corporate security to an organisation, in relation to:
3.1 The term ‘Corporate Security’

3.2 Best practice in terms of corporate security

3.3 How corporate security can demonstrate value to the organisation

4 Understand retail security risk management, in relation to:
4.1 What is meant by the term ‘retail security risk management’

4.2 What is meant by the term ‘shrinkage’

4.3 Staff loyalty and disloyalty

5 Understand serious incident management, in relation to:
5.1 The term ‘serious incident management’

5.2 The meaning of human induced serious incidents and natural serious incidents

5.3 The importance of first response at a serious incident

5.4 The 6 C’s in terms of serious incident management

Unit 3 Security standards and threats to business Assessment

Indicative Content
1 Understand the importance of information technology security, in relation to:
1.1 What is meant by information technology security.

1.2 The main threats to information technology security

1.3 The impact on an organisation of a successful attack against information technology
systems 
1.4 Mitigation strategies which may be introduced to support an information technology
system 
2 Understand global supply chain security, in relation to:
2.1 What is a Global Supply Chain?

2.2 The threats to a global supply chain

2.3 Types of mitigation strategies which may be introduced to the global supply chain

3 Understand the concepts of terrorism and counter terrorism, in relation to:

3.1 The terms terrorism and counter terrorism

3.2 The importance of radicalisation and de radicalisation

3.3 The meaning of terrorist psychology

3.4 The UK ‘CONTEST’ strategy and describe the four key elements that provide the
foundation for the strategy 
4 Understand accepted global legal principles, in relation to:
4.1 The ideas of justice law and policing and the general requirements of recognised legal
principles 
4.2 The concept of a criminal justice system

4.3 The relationship between private security and law

5 Understand different types of security services, in relation to:
5.1 The difference between ‘in house’ and ‘outsourced’ services

Unit 4 Physical and electronic security systems Assessment

Indicative Content
1 Understand the use of physical security applications, in relation to:
1.1 The term physical security

1.2 What is meant by target hardening

1.3 The importance of physical access control

1.4 British Standards applicable to doors and windows

2 Understand electronic security applications, in relation to:
2.1 What is meant by the term ‘operational requirement’

2.2 The main characteristics of all electronic security applications

2.3 The limitations of an electronic security application

3 Understand the principles of Crime Prevention through Environmental Design (CPTED), in relation to:
3.1 What is meant by CPTED

3.2 The tenets involved in the principles of CPTED

3.3 The relationship between CPTED and target hardening


4 Understand situational crime prevention, in relation to:

4.1 The main concept of situational crime prevention

Appendix 2 Indicative content

Unit 1 Business management for the security industry
1.1 The ways in which individual managers can have an economic impact on business
• Managers have the most direct influence on employees.
• They play a vital role in shaping organisation culture.
• They are responsible for setting goals.
1.2 How management processes can economically impact on businesses
Businesses are affected by different factors that include:
• Economic
• Social
• Legal
• Technological
• Political Factors
1.3 The meaning of the term ‘cost benefit analysis’
• Is an analysis of the cost effectiveness of different alternatives to see whether the benefits outweigh
the costs?
1.4 The impact of ‘cost benefit analysis’ to businesses
• It provides a basis for comparing investments/decisions.
1.5 What is meant by the term ‘mission statement’

• Defines what an organisation is, why it exists and its reason for being, how it is viewed and
perceived.
The values expressed by organisations in their mission statements and the importance of such a
1.6
document
• Defines how the organisation differentiates itself from other organisations.
• It shows how stakeholders needs will be satisfied.
1.7 The term disaster recovery and explain its impact on an organisation
It is an organisations set of polices, tools and procedures to enable the recovery or continuation of vital
technology infrastructure and systems following a natural or man-made disaster.
What a business continuity plan consists of and the importance of adhering to recognised
2.1
standards (BS 25999)
• It is a business-driven process that improves an organisations resilience against disruption of its key
assets.
• The BS 25999 is a Business owned fit for purpose strategic and operational framework for
developing and implementing a Business Continuity plan.
3.1 What is meant by the term ‘organisational behaviour’

• ‘’It is the shared beliefs and values that influence the behaviour of organisational members’’
The importance of organisational dynamics and how the concept may impact on individual
3.2
behaviours within an organisation
• There must be an understanding of the patterns of behaviour at individual, group and organisation
levels.
• The Central Concepts which allow organisations to function include: Discipline, concerned with
describing, understanding, predicting and controlling human behaviour in an organisational
environment.
• Business output is enhanced through the behaviour of people.
3.3 What is meant by the term security governance
• Governance refers to the system by which corporations are directed and controlled
• Governance should start from the ‘top down’ and sets the scene for a culture of accountability that
shapes and empowers responsible and appropriate security risk management (SRM) practices.
3.4 Individual and organisational approaches to business
The value of good organisational behaviour is critical to the management strategy and include:
• People as organisations.
• People as resources.
• People as people.
3.5 The four basic managerial functions
• Planning
• Directing
• Controlling
• Organising
Duty of Care: Has a duty of care and responsibility to all employees to ensure all employees adapt to a new
working environment.
Safety & Security Culture: Must ensure there is a safe working environment.
Incident Management & Reporting: Is a key component to any working environment.
Resilience: The protection of assets is best protected through a program of resilience.
4.2 The importance of stakeholder influence
Stakeholders have a relative power over an organisations project. A stakeholder with high influence would
control key decisions within a project and have strong ability to facilitate implementation of project tasks
and cause others to take action.
4.3 The importance of document controls
It is important that you never lose track of your documents and this process is critical to ensure traceability.
5.1 Preparing a training session
Understands how to compile a lesson plan and PowerPoint presentation
5.2 Providing defined learning outcomes for the training session
Structure the information in a methodical manner as per the lesson plan with either theory or practical
objectives.

5.3 Providing an evaluation/feedback form for attendees
Produce form with relevant questions and option for detailed feedback
5.4 Presenting a clear and effective and confirmed understanding

Have the confidence to evaluate by question and answer and review the training and identify the next steps.
The Kirkpatrick’s four level training evaluation model can assist with this confirmation. The Four Levels are:
• Reaction
• Learning
• Behaviour
• Results
6.1 The distinction between Security and Safety
• Security has to be compared to related concepts such as safety. The key difference between Security
and Safety is that security involves protection from deliberate acts.
• Safety is the state of being ‘Safe’, the condition of being protected against physical, occupational,
psychological, or other types of consequences of failure, damage, error, accidents, harm or any
other unintended events which could be considered non-desirable.
6.2 The importance of effective Health and Safety management
Health & Safety Management Procedures in the workplace reduces injuries to employees. These procedures
can help the employees understand the potential hazards in a working environment. Training is important
and effective and will educate staff on proper workplace procedures, practices and behaviour to prevent
possible injuries. Many hazards are present in a work environment and it’s the employer’s responsibility to
keep employees safe.
6.3 What is meant by occupational health
Occupational Health is a general term used to describe a collection of services aimed to protect the health of
staff and instil a preventative mentality to employee health and wellbeing.
6.4 The four main subcultures of an informed safety and security culture
• An informed culture
• A reporting culture
• A learning culture
• A flexible culture
Unit 2 Security and risk management
1.1 What is meant by the term Security Risk
Any event that could potentially result in harm to people (employees, clients, contractors, visitors or guests).
1.2 The structure of the risk assessment process

• Establish the context
• Identify the risk
• Analysis of the risk
• Evaluate the risk
• Treat the risk
• Review
1.3 The term Risk Management
The Coordinated activities to direct and control an organisation with regard to Risk.
1.4 The approach for conducting a risk assessment

• Assets to be protected
• Threats
• Vulnerabilities
• Likelihood
• Impact
• Countermeasures
2.1 The relationship between risk, crisis and disaster management

• The term Emergency needs to be understood and relates to Risk, Crisis and Disaster Management.
• A physical incident that threatens life, the environment, or property, but which on its own does not
affect an organisation’s long term ability to do business.
• Situations requiring a rapid, highly structured response and immediate action.
The make-up of a crisis management team by identifying team members and their roles and
2.2
responsibilities.
A crisis management team can be made up of the following members:
• Department Heads
• Executive Team
• A representative from the Board of Directors
• Communications & Marketing Managers
• Human Resources
• Administration
• Finance
• Security
The CMT Leader manages the team, provides Safety and wellbeing of employees. Keeps the team moving
forward and guides the team towards decision making.
Administration: Is responsible for supporting the CMT Leader and members. Keeps notes and keeps
everything moving and makes sure nothing is missed.
Finance: Manages the organisations financial stability during an event.
Human Resources: Responsible for develop & implementation of services designed to support affected
employees during an event. Keeps employees informed about relevant aspects of the crisis.
Communication & IT: Tracks an organisations computer systems and processes and maintains
communications.
Operations/Recovery: Acts as a liaison between the CMT and business recovery teams. Helps the team
evaluate proposed courses of action.
3.1 The term ‘Corporate Security’

Corporate Security identifies and effectively mitigates or manages at an early stage any developments that
may threaten the resilience and continued survival of a corporation. It should have a common purpose with
the organisation, mission, vision, goals and objectives.
3.2 Best practice in terms of corporate security

• The Commercial Impact
• The security dividend
• Direct/Indirect losses
• How does corporate security demonstrate its value on profit of the organisation
• The security return on investment
3.3 How corporate security can demonstrate value to the organisation
A more strategic approach to corporate security can better align departments, a corporate security
department's inability to demonstrate a clear thought. A corporate strategy allows an organisation to create
more value from its business
4.1 What is meant by the term ‘retail security risk management’
Retail risk management is a set of practices employed by retail companies to preserve profit. Profit
preservation is any business activity specifically designed to reduce preventable losses.
4.2 What is meant by the term ‘shrinkage’
The term shrinkage relates to financial accounting and is the loss of products between the point of
manufacture or purchase from supplier and point of sale.
4.3 Staff loyalty and disloyalty

An organisation’s workforce is one of its main assets. Loyalty is an inner attitude and is defined as employees
who are devoted to the success of their organisation, especially if they feel valued and recognised. However,
disloyal employees can harm the company if they feel unfairly treated and not valued. Disloyal employees
hinder the company’s ability to innovate.
5.1 The term ‘serious incident management’
An unplanned event that has the potential to threaten life, the environment or assets and requires an
immediate response. If not controlled an incident can escalate to an emergency, crisis or disaster.
5.2 The meaning of human induced serious incidents and natural serious incidents
Human induced incidents examples are as follows:
• Terrorism
• Crime
• Accidents
Natural Incidents:
• Direct: Earthquakes
• Floods/Storms
• Hurricanes
• Indirect: Fire
• Sewage/Cholera
5.3 The importance of first response at a serious incident
The first responder is responsible for determining the magnitude and scope of the crime scene, securing it,
and preserving evidence. Securing the scene is critical to both criminal investigations and internal incidents.
5.4 The 6 C’s in terms of serious incident management

• Confirm
• Clear
• Communicate
• Control
• Cordon
• Check
Unit 3 Security standards and threats to business
1.1 What is meant by information technology security

Information technology security is the ongoing process of exercising due care and due diligence to protect
information, and information systems, from unauthorized access, use, disclosure, destruction, modification,
or disruption
1.2 The main threats to information technology security

• Internal employees
• External hackers
• Contractors – who move in and out of the company.
1.3 The impact on an organisation of a successful attack against information technology systems
There is the direct economic cost of such attacks to the business, such as theft of corporate information,
disruption to trading or even having to repair affected systems all resulting in financial loss. As well as the
physical impact, cyber security breaches can also cause reputational damage
1.4 Mitigation strategies which may be introduced to support an information technology system
• Administrative controls: written procedures, policies, standards and guideline.
• Technical controls: Software and data monitor and control access to information and computing
system.
• Physical controls: monitor and control the environment of the workplace and computing facilities.
2.1 What is a Global Supply Chain?

A global supply chain is a dynamic worldwide network when a company purchases or uses goods or services
from overseas. It involves people, information, processes and resources involved in the production, handling
and distribution of materials and finished products or providing a service to the customer.
2.2 The threats to a global supply chain

Transport & Logistics providers operate in a highly volatile environment, characterised by ongoing threats to
passengers, personnel and assets, including vehicle crashes, hazardous goods storage & transport, cargo &
asset theft, terrorism and piracy.
2.3 Types of mitigation strategies which may be introduced to the global supply chain
• Design a framework for addressing supply chain risks that provides an extensive knowledge of the
types of risk, the ability to create risk profiles and then use those profiles to produce a targeted
strategy for an individual business.
• Use technology to assess the risk along both the quantitative and qualitative dimensions and offer
holistic methods to evaluate those risks.
• Create a framework that addresses the dynamic nature of international supply chain. This
framework can adapt to update profiles and re-evaluate risks, thereby fine-tuning the overall risk
management plan.

3.1 The terms terrorism and counter terrorism

Counterterrorism is the practice of military tactics, techniques, and strategy that government, military, law
enforcement, business, and intelligence agencies use to combat or prevent terrorism.
3.2 The importance of radicalisation and de radicalisation

Radicalisation is a process by which an individual or group comes to adopt increasingly extreme political,
social, or religious ideals and aspirations that reject or undermine the status quo or reject and/or undermine
contemporary ideas and expressions of freedom of choice.
3.3 The meaning of terrorist psychology

Terrorism is the use of intentional violence, generally against civilians, for political purposes. It is used in this
regard primarily to refer to violence during peacetime or in context of war against non- combatants (mostly
civilians and neutral military personnel).[2] The terms "terrorist" and "terrorism" originated during the
French Revolution of the late 18th century[3] but gained mainstream popularity in the 1970s in news reports
and books covering the conflicts in Northern Ireland and Palestine. The increased use of suicide attacks from
the 1980s onwards was typified by the September 11 attacks in New York City and Washington, D.C. in 2001.
The UK ‘CONTEST’ strategy and describe the four key elements that provide the foundation for
3.4
the strategy
• Pursue: To stop the terrorist attacks
• Prevent: To stop people becoming a terrorist or supporting terrorism
• Protect: To strengthen our protection against a terrorist attack
• Prepare: To mitigate the impact of a terrorist attack.
4.1 The ideas of justice law and policing and the general requirements of recognised legal principles
Criminal justice is the system of practices and institutions of governments directed at upholding social
control, deterring and mitigating crime, or sanctioning those who violate laws with criminal penalties and
rehabilitation efforts. Those accused of crime have protections against abuse of investigatory and
prosecution powers.
4.2 The concept of a criminal justice system
• In the UK a citizen is presumed innocent until proven guilty
• The quality of being just; righteousness, equitableness, or moral rightness: to uphold the justice of a
cause.
• Rightfulness or lawfulness, as of a claim or title; justness of ground or reason: to complain with
justice.
• The moral principle determining just conduct.
• Conformity to this principle, as manifested in conduct, just conduct, dealing, or treatment.
4.3 The relationship between private security and law

• There are approximately 350,000 security officers in the UK every contracted officer has to be
licensed.
• The UK Private Security Industry Act 2001 provided the legal mechanism for the statutory regulation
of parts of the private security sector with the aim of reducing criminality in the industry and raising
standards.
5.1 The difference between ‘in house’ and ‘outsourced’ services
• The main difference of outsourcing security services is that a company can easily request a security
company for a new officer and get one without delay.
• With in-house security, if company owners do not like the performance of certain security
personnel, they have to relieve them of their duties.

Unit 4 Physical and electronic security systems
1.1 The term physical security

• Physical security is security measures that are designed to deny unauthorized access to facilities,
equipment and resources and to protect personnel and property from damage or harm (such as
espionage, theft, or terrorist attacks).
• Physical security involves the use of multiple layers of interdependent systems which include CCTV
surveillance, security guards, protective barriers, locks, access control protocols, and many other
techniques.
1.2 What is meant by target hardening
‘Target Hardening’ is a term used by Security Services and Police to refer to the strengthening of a building
or installation in order to protect in the event of attack or reduce the risk of theft.
1.3 The importance of physical access control

Physical access control, describes security measures that are designed to deny unauthorised access to
facilities, equipment and resources and to protect personnel and property from damage or harm (such as
espionage, theft, or terrorist attacks).
1.4 British Standards applicable to doors and windows
There are many standards for windows and doors, covering material and performance requirements. Here
are some listed:
• Fencing: BS 1722
• Locks: BS 3621
• Lighting: BS EN 12665:2011
• Fire resistant walls: BS EN 1364-1:1999
• Glazing:
• Anti-bandit BS 5544
• Ballistic BS 5051
2.1 What is meant by the term ‘operational requirement’
An Operational Requirement (OR) is a statement of need based upon a thorough and systematic assessment
of the problem to be solved and the hoped-for solutions.
2.2 The main characteristics of all electronic security applications

In order to be effective, an Electronic security application should be able to detect an intrusion and allow for
a quick response to it, to prevent any potential compromise. This is referred to as the Deter, Detect, Delay
and Respond Principle.
2.3 The limitations of an electronic security application
• Strict Regulations.
• Difficult to work with for non-technical users.
• Restrictive to resources.
• Constantly needs Patching.
• Constantly being attacked.
3.1 What is meant by CPTED
Crime prevention through Environmental Design (CPTED) is an approach which uses design to create
naturally safer environments with less reliance on law enforcement. The CPTED principle reduces
opportunities for crime and antisocial behaviour through designing environments that make committing

these acts less easy reducing opportunities for crime to occur.
3.2 The tenets involved in the principles of CPTED

• Natural Surveillance
• Territorial Reinforcement
• Target Hardening
• Access Control
• Image Maintenance
• Activity Support
3.3 The relationship between CPTED and target hardening
• Target hardening is another strategy often mentioned in connection with CPTED. This simply means
making a building more difficult to forcibly enter.
• It is believed that a "strong, visible defence will deter or delay an attack “
4.1 The main concept of situational crime prevention
Situational crime prevention refers to how adaptations can be made to prevent criminal acts. It involves
looking at what crimes people commit, and where they commit them, and what can be done in that
situation to prevent the crime from happening.

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Qualification Specification

QNUK Level 1 Award in Fire Awareness at Work (RQF)

A Learner’s guide to the

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF)

Acceptable forms of I.D. 5

Appendix 1 Assessment criteria 6

Appendix 2 Indicative content 10

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 1

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 2

Unit one title Business management for the security industry

Unit two title Security and risk management

Unit three title Security standards and threats to business

Unit two reference number T/617/9652

Unit four title Physical and electronic security systems

Unit two reference number A/617/9653

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 3

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 4

Acceptable forms of I.D.

• Signed UK Photo card driving licence

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 5

• Current driving licence – paper version

Appendix 1 Learning Outcomes and Assessment criteria

Unit 1 Business management for the security industry Assessment

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 6

Unit 2 Security and risk management Assessment

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 7

Unit 3 Security standards and threats to business Assessment

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 8

Unit 4 Physical and electronic security systems Assessment

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 9

4 Understand situational crime prevention, in relation to:

Appendix 2 Indicative content

• It provides a basis for comparing investments/decisions.

1.5 What is meant by the term ‘mission statement’

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 10

5.1 Preparing a training session

Understands how to compile a lesson plan and PowerPoint presentation

5.2 Providing defined learning outcomes for the training session

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 11

5.3 Providing an evaluation/feedback form for attendees

5.4 Presenting a clear and effective and confirmed understanding

Unit 2 Security and risk management

1.1 What is meant by the term Security Risk

1.2 The structure of the risk assessment process

1.3 The term Risk Management

1.4 The approach for conducting a risk assessment

2.1 The relationship between risk, crisis and disaster management

3.1 The term ‘Corporate Security’

3.2 Best practice in terms of corporate security

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4.2 What is meant by the term ‘shrinkage’

4.3 Staff loyalty and disloyalty

5.3 The importance of first response at a serious incident

5.4 The 6 C’s in terms of serious incident management

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 14

Unit 3 Security standards and threats to business

1.1 What is meant by information technology security

1.2 The main threats to information technology security

2.1 What is a Global Supply Chain?

2.2 The threats to a global supply chain

QNUK Level 4 Award in Security & Risk Management (G4S) (RQF) 15

3.1 The terms terrorism and counter terrorism

3.2 The importance of radicalisation and de radicalisation