THE DESTINATION CONTROL SYSTEM FOR OPTIMIZED PEOPLE FLOW

KONE Polaris ™
KONE Polaris
– an effortless elevator experience
The KONE Polaris destination control system can Traditional elevator control systems work with very limited
dramatically improve the efficiency of your busy elevators! information as they register only the desired travel
KONE Polaris offers: direction. The KONE Polaris Destination Control System
(DCS) utilizes additional information like the desired
n smart and easy-to-use elevators
destination floors and the number of waiting passengers.
n better organized lobbies
n shorter time to destination With three times more information, KONE Polaris
n orderly boarding significantly improves system performance. It leads to
n uncrowded elevator cars increased handling capacity, shorter waiting times, fewer
n fewer unnecessary stops intermediate stops and an enhanced passenger experience.
n less time spent in the elevator The improvements are most concrete during intense traffic
periods and rush hours when traditional control systems
Just select your destination and let KONE Polaris give you
struggle to cope with the influx of increased demand.
a perfect elevator experience.

2 KONE Polaris
2 KONE Polaris
 Efficiency, comfort and security
The KONE Polaris destination control system increases
capacity, reduces passenger waiting times, and adapts
quickly to changing traffic conditions. Whether in a large
office building, a hotel or a residential complex, KONE
Polaris can have a positive impact on the look and feel of
the entire building.
Building owners benefit from increased efficiency. Passengers
enjoy improved comfort and enhanced security.
The KONE Polaris is an advanced dispatching system
which is built on top of KONE’s industry leading group
control technology. It features many unbeatable software
features and algorithms such as:
n Artificial intelligence
n Traffic forecasting
n Fuzzy logic
n Genetic algorithm
n Multi objective optimization

3 KONE Polaris KONE Polaris 3

Benefits for passengers
throughout their journey
Increased handling capacity Additional guidance
The handling capacity of the elevator group is improved The (optional) elevator destination indicator shows the
especially during intense traffic periods like morning selected destination floors. Only destinations from a
up-peaks which are common in office buildings. passenger’s departure floor are shown, enabling a
passenger to quickly recheck that they are entering the
Less waiting, fewer intermediate stops right car.
Information on the number of travelers and their
destination floors enables passengers with the same More space
destinations to be grouped, leading to shorter transit Once inside the car, it is unlikely to be crowded as KONE
times and fewer intermediate stops. Polaris only assigns the correct number of passengers to
each elevator. Because each car serves only a specific
Improved comfort range of floors, the journey time will be short.
Passengers select their destination before entering the
elevator, eliminating the need to struggle through a
crowd of people to press the button inside the car.
Furthermore, they don’t need to run for fear of missing
the assigned elevator – the system knows the time needed
to get from the destination operating panel to the car
without rushing.

Enhanced security
KONE Polaris enables the elevator system to be integrated
with the building’s access control system. Occupants can
use swipe cards and PIN codes, restricting unauthorized
use of elevators significantly and adding to the security of
the entire building.

Greater personalization
KONE Polaris can be personalized to further increase
passenger comfort. User-specific door times, automatic
call allocation to passengers’ home floors, and audible
passenger guidance all help make the KONE Polaris
experience a uniquely personal one.

Easier accessibility
For people who need more time and space, an
accessibility function can be activated with a card reader
or a special button. This allows more time to reach the car,
longer door dwell times and, because fewer people are
assigned to that car, more space is available in the car.

4 KONE Polaris
 Arrive at your destination
in three simple steps
Step 1
Select your destination
Select your destination floor at
the Destination Operating
Panel (DOP). The display will
tell you which elevator has
been assigned to you, and
where it is located.
5 KONE Polaris
Step 2
Move to your elevator
Approach the designated
elevator. All elevators are clearly
marked with identifiers above
their doors.
Step 3
Travel to your destination
quickly and comfortably
Once in the car, the next-
stops indicator displays the
destination stops the car will
make. The position indicator
informs you when you have
arrived at your destination floor.
KONE Polaris 5
Increased capacity, shorter
waiting times
KONE Polaris uses artificial intelligence to learn and
forecast the traffic flows of the building. When the traffic
intensity alters, the control system measures the changed
traffic patterns and switches its optimization routines
accordingly. During lighter traffic, passenger waiting times
can be optimized, while during heavy traffic the elevator
handling capacity is increased.
Depending on the number of cars in the group, car
capacity, and the number of floors in the building, KONE
Polaris increases the handling capacity of an elevator
group by between 20% and 100% during heavy
up-peak traffic, compared to conventional systems.
This increase in handling capacity is not achieved at the
expense of in-car comfort. With KONE Polaris, the car
load factors remain low compared to elevator groups
using a conventional control system, even during periods
of heavy and intense traffic. It is not only during the
up-peak that KONE Polaris reduces passenger waiting
times. Compared to typical destination control systems
and conventional control systems, KONE Polaris creates
short passenger waiting times throughout the day. As the
figures below show, the benefit of KONE Polaris is its
ability to offer short waiting times at all levels of traffic
flow intensity.

Traffic patterns in a typical office building

% of population/5 min.
12

10

KONE Polaris continuously 0

monitors the traffic behavior
in the building and intuitively
adapts to different traffic
patterns to provide the best Incoming Interfloor Outgoing
service at all times.

Time (s) Average waiting times

KONE Polaris combines short 80 88
waiting times with low car 70 75

load factors. In traditional 60

control systems the waiting 50
81
66
times tend to increase 40 76
exponentially when the 55
30
traffic intensity increases over 49
20 37
a critical point, whereas 40
10 33 33
KONE Polaris can handle
20
much higher traffic needs. 0 5 13
72
With its artificial intelligence, 22 24 62
13
Traffic
KONE Polaris can also detect intensity
Light Normal Heavy Intense
the light-normal traffic
intensity periods and change Traffic intensity, car load factors shown beside the curves
the operation mode to
optimize the waiting times KONE Polaris DCS Conventional control Typical destination control
accordingly.

6 KONE Polaris
Simply a better way to travel

With conventional collective control systems, passengers wait in a crowd then rush into the
first car that arrives. They also crowd around the car operating panel to select their
destination floor. Those traveling to upper floors suffer from many intermediate stops.

A B C

F E D

With KONE Polaris, passengers select their destination and are guided directly to the
dedicated car. A limited number of other passengers within a specific range of floors are
assigned to the same car. Boarding is calm, orderly and the traveling time to destination
is minimized.

KONE Polaris 7
Modernize your building
for better performance
KONE Modernization Interface
Building upgrade
Whatever phase of its life cycle your building is at – whether
experiencing competition from newer neighbors, facing
major changes in usage or service requirements, or an
increase in tenants – KONE is committed to supporting
your business.
With KONE Polaris you can bring your elevator
performance up to the highest level – and, thanks to
our smooth staged installation process, with minimal
disturbance and building downtime.
During elevator modernization, you might expect people
flow capacity to decrease when elevators are out of service
or there are both old and new elevator groups operating
in the same lobby area. With the KONE Modernization
Interface, you can eliminate capacity decrease during
modernization and even increase people flow capacity
during the project.
How it works
The KONE Modernization Interface is a temporary
high-level group control for use during modernization. It
is compatible with both old and new elevator systems and
its basic function is to allocate landing calls between the
new, modernized elevators and the old elevator system.
The interface gives priority to the new elevators,
maximizing the use of elevators with the highest people
flow capacity and lowest energy consumption. Passengers
use common Destination Operating Panels (DOPs) for calling
both old and new elevators.
The modernization process
The first step is to convert the existing elevator group to a
Destination Control System to increase its handling
capacity. This is done before any elevator modernization
and consists of installing a new group controller, new call
interfaces and signalization devices. Most of the work can
be done in the background to minimize the disturbance to
users. This time can also be used to inform elevator users of
the coming changes.
Depending on the installation, individual elevators may be
out of service for only a few hours when connecting them
to the KONE Modernization Interface. The interface uses
the final modernized elevator components, such as the
KONE group controller, UPS and communication network,
which keep costs low.
Key benefits
Improved traffic capacity
n Increases handling capacity during modernization with
benefits of Destination Control System
n Improves call allocation between old and new elevator
groups
Minimized disturbance
n  ONE Modernization Interface is modular, resulting in
K
short installation times
n  inimized out-of-service time when setting up interface
M
system

Usability
n Consistent user interface at landing
Group handling capacity with and
without Modernization Interface in DCS modernization
n Common landing stations for old and new elevators
% n  mooth transition from conventional control to
S
Handling capacity (5HC%)

150 destination control

Eco-efficiency
100 n E nergy consumption decreases step by step during
modernization
50 n  alls allocated mainly to new, more energy-efficient
C
KONE Modernization elevators
Interface in use
0 Compatibility
Under Mod 1 1 1 1 1 1 0 n  an interface with most types of existing elevator
C
Old lift controls 5 4 3 2 1 0 0 controls
New lift controls 0 1 2 3 4 5 6
n  ompatible with Destination Control Systems (DCS) and
C
Full Collective systems
With Modernization Interface
Without Modernization Interface
n For different group sizes (three or more elevators)
n  ompatible with machine room and machine
C
Examples of group handling capacity with and without room-less elevators
Modernization Interface in a DCS modernization

8 KONE Polaris
 Daily profile: Average time to destination KONE Polaris DCS

Conventional Collective Control

Time (s)
200

150
-37%
-25%
100

50

0
07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00

Simulation time

Daily profile: Average waiting times KONE Polaris DCS

Time (s) Conventional Collective Control

100 KONE Polaris will shorten
the waiting times and times
80
-57%
to destination especially
60
during intensive traffic
-37% periods such as incoming
40 traffic in the morning and
after the lunch hour.
20

0
07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00

Simulation time

Innovative technology,
customizable designs
The main lobby and elevators are extremely important elements in a building’s character
and public perception.

KONE Polaris combines innovative technology, to increase your comfort and security,
with customizable designs to enhance architectural freedom and the visual appearance
of your lobby.

Because KONE Polaris guides passengers to their elevator, the elevators no longer need
to be in a clearly visible row. This gives architects greater freedom when designing Destination Operating Panels
lobbies and positioning the elevators. (DOPs) are located in natural
entrance areas close to the
It also makes it possible to attach or detach additional elevators to existing groups, for elevator lobby to allow quick
example around a corner, and thus improve the overall elevator system efficiency. This is entry of the destination floor.
especially useful in building modernization projects.

The ability to customize the appearance of the destination operating panels means they
can be chosen to be perfectly in tune with the building’s interior design.

KONE Polaris 9
Configurations to suit your needs
KONE Polaris is available in two configurations, making it easier to tailor the system to the
individual needs of the building.

DCS Hybrid configuration Full DCS configuration

With DCS Hybrid configuration, Destination
Operating Panels are located on selected floors.
Remaining floors have conventional landing
signalization and cars have a conventional car
operating panel.
The DCS Hybrid configuration is particularly beneficial
for improving the traffic flow leaving heavily used
floors like the main entrance. It is very useful in
buildings with heavy up-peaks and buildings with
large mid-building restaurants.
For modernization projects, this configuration
represents a cost-effective way to upgrade buildings
with up-peak deficiencies.
With Full DCS configuration the DOPs are on all floors
and consequently there are no destination buttons on
the car operating panel.
As the DCS configuration receives passenger origin
and destination information from all floors, it is able to
provide the best service for all traffic conditions – the
up-peak, the lunch dash and the down-peak, as well
as quieter periods.
This system is advisable in more complex buildings.
For example:
n Where all elevators do not serve the same floors
n  ith complex lobby arrangements (more than five
W
elevators in a row, circular or L-shaped lobbies)
n With high traffic peaks

Standard
landing
signalization
and landing
Destination
call stations on
Operating
other floors
Panels and
elevator
identifiers at
all landings

Elevator
identifiers only
on main floor

Standard Car
Operating Panel
in the car

Car Operating
Panel without
Destination destination call
Operating Panels buttons in the car
(DOPs) only on
main floors

10 KONE Polaris
Devices available for both
single and double-deck elevators
Devices
DCS Hybrid DCS
Destination Operating Panel
Keypad • •
Touch-screen display
Turnstile integration
Car Operating Panel
Conventional COP • N/A

•
1
DCS COP N/A

Destination indicator (DIN)

On landing wall
On car transom N/A

Other devices
Hall lantern indicator/Hall lantern •2
N/A

Landing call station •2

N/A

Elevator identifier •2
•
• Standard Option N/A Not available

Software functions 4
KONE Polaris
Single and double-deck elevators •
Ghost passenger detection •
Artificial intelligence •
Fuzzy logic •
Genetic algorithm •
Traffic forecast •
Automatic zone call transfer
Group call
Accessibility features
PIN code
3
Security integration
Audible guidance

• Standard Option N/A Not available

1) Destination control system car operating panel includes the position

indicator, next-stop indicator and hidden keypad for service purposes
2) On landings that have no Destination Operating Panel
3) 3rd party building access control integration
4) Check availability with your KONE representative

KONE Polaris 11
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