Definitions

Available Work Hours

Injury

Lost Time Injury (LTI)

First Aid case (FAC)

Restricted work case (RWC)

Medical Treatment Case (MTC)

Fatality (FAT)
Lost Time Injury Rate (LTIR)

Total Injury Rate (TIR)

Permit violation

Contamination

Spill/leak

Damage

Incident

Near Miss:

Unsafe act

Unsafe condition

Fire
 Definitions
The hours that employees would be at work (including overtime).
Injuries are harm to a person directly or indirectly as the result of events in the
work environment. Injury includes worsening of a pre-existing medical condition
or previous injury.
Any work related injury that causes the persons to be absent from work for at
least one shift because he/she is unable to perform any duties. (not including
the shift when the injury occurred). If the person is injured when travelling to
their normal place of work this is not an LTI, but if the person is injured while
travelling as part of their work then this is an LTI.
Any injury which receives attention from a person trained in first aid.
Any injury as a direct or indirect result of work related activity leading to a
person being unable to perform any part of their normal job duties, not including
the day or shift when the incident occurred.
Any injury which requires treatment by medically trained persons (Doctor, nurse
or paramedic)
An accident leading to death within one year after its occurrence.
Lost Time Injuries per 1,000,000 man-hours:
[(LTI + FAT) * 106 ] ÷ [ total number of available work hours for the
reporting period ]
Total Injury Cases per 1,000,000 man-hours:
[TIC *106] ÷ [ total number of available work hours for the reporting period
]. TIC = FAT+LTI+RWC+MTC
Formal (written) permit violation by qualified authorities. For example a fine or
penalty or an official letter from the authorities to confirm a permit violation by
the company.
Any situation where a customers product is out of the contract
specification and can not be used as intended, or is reduced in value, as a
result of a Vopak act or failure to act.
Any escape of product or waste related to a product transfer or cleaning
operations, with a quantity greater than 200kg regardless of the hazard of the
product, and regardless of whether or not the release in a contained area.
The loss of, impaired functioning, or impaired condition of anything (except
people) which is considered to have some value, including company assets, the
environment, and third party losses. All damage is to be reported including
damage which is beyond the managerial control of the terminal, for example
collision of a ship with a jetty, or collision of a road tanker into loading
equipment, and include damage which may be partly or fully covered by
insurance. There is no lower limit on the financial cost of damage which is
(This should not be confused with reporting levels required by Corporate
Insurance)
A sudden unintended event which has caused injury to any person, interruption
of work, damage, spillage or contamination.
A sudden unintended event which could have caused injury to any
person, interruption of work, damage, spillage or contamination.
Action of a person which deviates from the required safe practice and
creates a hazard to themselves or others. Unsafe acts are about people,
what they do or what they failed to do.
A situation that deviates from an accepted safe condition and could cause
injury, interruption of work, damage, spillage or contamination. Unsafe
conditions are about equipment and physical situations.

Any unintended fire, including flames or smoke or smoldering, that occurs

within any part of the terminal or a building.