The counselling

process
Prepared by :
A. P Dr. Siti Rokiah Siwok
For all Counselling students
Brammer and MacDonald
Egan (2014)
Prepared by :
Dr. Siti Rokiah Siwok
For all Counselling students
⦁ The model is client-centred, meaning that the
there is big trust in the ability of clients to
move forward in constructive manners. The
heart of the model is listening and
understanding.
⦁ The helping model involves the cognitive,
affective and behavioural aspects
⦁ Emotional intelligence also important.
⦁ Focuses more on the opportunities of the
future; the past is a source of learning
⦁ The model utilises the power of goal setting
and planning.
⦁ Helping is also about decision making.
⦁ The helper ( counsellor) guides the person
with a problem situation out of the situation.
⦁ Helping is about real change: internal and
external or both; thus encouraging small
actions ( which are problem-managing
changes) right from the beginning
⦁ Effective helpers acknowledge that the
person with the problem situation is having
a tough time and the helper caringly engage
with the person to as to produce an
outcome that impact the seeker’s lives.
⦁ It is about helping clients with “problem
situation” and “missed or unused
opportunities”.
❑ Life-enhancing outcome
Help clients manage their problems in living
more effectively and developing unused or
underused resources and opportunities more
fully
❑Learning how to help oneself
Help clients become better at helping
themselves in their everyday lives

❑Developing a prevention mentality

Help clients develop an action oriented
prevention mentality in their lives
⦁ Egan’s model is called the Standard Problem-
Management Frame work( (2014), outlines
three steps, where each steps consists of
three tasks.
1. The current picture: “ What’s going on”,
2. The preferred Picture/outcomes : “ What
do I need/want?”
3. The Way Forward /Practical Plan to get
results: “ How do I get What I need or
Want” or “How do I make it happen?”

8
⦁ This stage is to help clients clarify the key
issues, concerns etc.
⦁ Contains three tasks:
A. Help clients tell their stories: What is going on?
What are my main concerns.
B. Help clients develop new perspectives that help
them reframe their stories and challenge their
blind spots
C. What should I be working on? Which issues, if
handled well, will make a difference in my life?
⦁ The preferred picture “ What do I want?” is
about helping clients identify, choose, and
shape problem-managed goals
⦁ Consists of three tasks:
A. Help clients use their imaginations to spell out
possibilities of a better future
B. Help clients choose realistic and challenging
goals that are real solutions to the key problems
and unused opportunities identified in Stage 1
C. Help clients find incentives that will help them
commit themselves to their change agendas.
⦁ “ How do I get what I need or want?”- helping
clients develop strategies and plans for
accomplishing goals
⦁ Consists of three tasks:
A. Help clients review possible strategies to achieve
goals. “What are the possible paths to my goal?”
B. Help clients choose strategies that best fit their
resources
C. Help clients pull chosen strategies together into a
viable plan.