ABM Module 3 Week 3 ORG. AND MANAGEMENT FINAL MODULE

KORBEL FOUNDATION COLLEGE, INC. .
Purok Spring Uno, Brgy. Morales, Koronadal City

Contact No. 887-2051
______________________________________________________________________
Subject: Organization and Management Grade Level: 11
Quarter: 1st (2nd d term) Module: 3rd (1-5)
LEARNING OUTCOMES
At the end of the presentation, the students should be able to:
• Determine the roles of managers.
• Discuss the key skills of managers.
• Define environmental scanning.
• Discuss SWOT and PEST Analysis.
II. PRE-ASSESSMENTS
Part I. fill out the checklist. Write check ( / ) to determine which of the following
management traits best applies to your personal style.
Problem Solving Manager

1. ________ focuses on providing solutions.
2. ________ concentrates on achieving goals.
3. ________ tends to overdo the task.
Pitchfork Manager
1. ________ uses threats and fear.
2. ________ is tough and rude.
Pontificating Manager
1. ________ makes people feel and ease.
2. ________ tends to overly friendly.
3. ________ does not follow any strategy.
4. ________ lacks preparation.
Presumptuous Manager
1. ________ is interested in personal gain.
2. ________ is not a team player.
3. ________ is overconfident and proud.
4. ________is breeds unhealthy competition instead of cooperation.
Perfect Manager
1. _______ is open to change and growth.
2. _______ tends to be mechanical.
3. _______ lack interpersonal skills.
4. _______ concentrates on facts and figures.
Passive Manager
1. _______ wants to please everyone.
2. _______ lack drive and assertiveness.
3. _______ tends to be timid and avoids confrontation.

______________________________________________________________________
MANAGEMENT ROLES
AND ENVIRONMENTAL SCANNING
DEFINE “ROLE”
• A role is a set of behaviours associated with a particular job.
Mintzberg’s Managerial Roles
Henry Mintzberg studied CEOs at work and created a scheme to define
what managers do on the job. These are commonly referred to as
Mintzberg’s managerial roles.
These can be grouped into three primary headings: interpersonal,
informational and decisional.


______________________________________________________________________
INTERPERSONAL
Role Description Identifiable Activity
Figurehead Manager serves as an official Greeting visitors;

representative of the signing legal
organization or unit documents
Leader Manager guides and motivates Staffing, training

staff and acts as a positive
influence in the workplace.
Liaison Manager interacts with peers Acknowledging

and with people outside the mail/email; serving on
organization to gain boards; performing
information activities that involve
outsiders
INFORMATIONAL
Role Description Identifiable

Activity
Monitor Manager receives and collects Reading magazines

information and reports;
maintaining personal
contacts
Communication Manager distributes information Holding meetings;

(Disseminator) within the organization making phone calls to
relay information;
email/memos
Spokesperson Manager distributes information Holding board

outside the organization meetings; giving
information to the
media.

______________________________________________________________________
DECISIONAL
Role Description Identifiable Activity
Entrepreneur Manager initiates Organizing sessions to

change develop new programs;
supervises design of projects
Disturbance Manager decides how Steps in when an employee

Handler conflicts between suddenly leaves or an
subordinates should important customer is lost
be resolved
Resource Manager decides how Scheduling; requesting

Allocator the organization will authorization; budgeting
use its resources
Negotiator Manager decides to Participating in union contract

negotiate major negotiations or in those with
contracts with other suppliers
organizations or
individuals
MANAGEMENT SKILLS
What are the critical skills that are related to managerial competence?
Generally speaking, effective managers must be proficient in four general
skill areas:
1. Conceptual skills - The mental ability to analyze and diagnose situations. The
skills that help managers understand how different parts of a business relate to
one another and to the business as a whole. Decision making, planning, and
organizing require these skills
2. Interpersonal skills - The ability to work with, understand, mentor, and motivate
other people. Interviewing job applicants, forming partnerships with other
businesses, and resolving conflicts all require these skills.


______________________________________________________________________
3. Technical skills - The ability to apply specialized knowledge or expertise.
Specific abilities that people use to perform their jobs. Operating a word processing
program, designing a brochure, training people to use a budgeting system,
understanding manufacturing systems, etc. are examples of technical skills.
4. Political skills - The ability to enhance one’s position, build a power base,
establish connections, acquire resources for the business.
Business Analysis Models

-PEST Analysis
➢ What is PEST analysis?
• PEST analysis is an analysis model examining the external environment
and the global factors that may affect a business.
• It can provide a quick understanding of the external pressures facing a
business and their possible constraints on its strategy.
• It is usually divided into four external influences on a business – political,
economic, social and technological.


______________________________________________________________________
Illustrations for PEST Analysis Models
Political
➢ Purposes:
To find how political development, locally, nationally, internationally affect the
strategy of a business.
➢ Areas to be considered:
1. Consumer laws and regulation
2. Political pressures,
3. Government views of certain business activities, including local, national or
international government political issues affecting a business.
Economic
➢ Purposes:
To find how economic factors may affect on the business.
1. Consumer activities, such as spending patterns
2. Economic conditions, such as inflation, unemployment, growth, etc.
3. Government policies, such as fiscal, monetary, exchange rates, etc.
4. The changes in production and labor market …


______________________________________________________________________
Social
➢ Purposes:
To find what competitive advantage a business may gain by social changes.
1. Aging population trend, which may increase services for old people
2. Birth rate increase, which may affect baby product markets
3. Security condition, e.g. increase in crime may cause a business to increase
insurance costs
4. Pressure groups, such as environmental groups, local community groups, etc.
which may prevent a business from polluting a river.
Technological
➢ Purposes:
To find how new technologies might affect the business activities.
1. The rate of technological change
2. The development of IT
3. The wide use of Internet
4. The creation of new materials for production …
➢ Impacts:
All these technological changes will lead to some effects on the business, such as the
product of the business may be replaced by new products or its production methods may
have become out of date.


______________________________________________________________________
PESTEL
[Remote Environmental Analysis]
• PESTEL stands for Political, Economic, Socio-cultural, Technological,
Environmental, (or ecological and Legal
• Political: Political factors include change in governments may be limited to home
country but other, international bodies such as ECOWAS, and EU with
corresponding changes in policies and priorities may have an impact the
organization and how it operates.
• Economic: Economic factors may also be limited to the home country, but as
global trade continues to grow, economic difficulties in one nation tend to have
broader impact. For instances the 2008 financial crisis was as a result of USA
mortgage crisis but it ended up affecting many nations including Ghana.
• Socio-cultural: These are factors that arise as a result of demographic change
or changes in consumer behaviour patterns, cultural norms and even religious
considerations.
• Technological: this is a result of the development of technology. There are two
types of technological change, which are developments in IT and developments in
technology specific to an industry or market. The identification of technology that
provide opportunity for the growth of the organization is very critical if an
organization is able to recognize the potential that earlier.
• Legal: It is vital to consider factors arising from changes to the law. Some legal
issues may originate from the national government but others, may operate across
a broader spectrum. One issue when considering the legal element of the PESTLE
analysis is to recognise laws that have an impact upon the organization even
though the originated from countries other than that in which the organization is
based. Recent examples are the changes to international financial compliance
regulations, such as the Sarbanes -Oxley Act in the USA and the Basel II Accord.

______________________________________________________________________
• Environmental (or ecological): Is about the concerns with regard to the 'green
issues'. There are increasing concerns about packaging and the increase of
pollution.

-SWOT Analysis
What is SWOT analysis?
• SWOT analysis involves looking at the internal strengths and weaknesses of a
business and external opportunities and threats.
• In other word, it is used to analyze the possible internal advantages and problems
that a business has, and to determines the external factors of the business which
may affect its strategy.
• The purpose of a SWOT analysis is to conduct a general and quick examination
of a business’s current position so that it can help the business to develop or plan
a direction of development or a proper strategy in future.
Figure 6-1 Elements of SWOT Analysis


______________________________________________________________________

-Examples or Illustrations for SWOT Analysis Models
Strengths
• Good brand image
• Well-known name
• Good reputation
• Cost advantage in production
• High market share
• Confidence in the market
• Customer loyalty or repeat business
• More advanced technology and R & D.
Weaknesses
• Ineffective in production
• Falling profit
• Falling sales of the product
• Declining age of the life cycle of a product
• Poor reputation
• Lack of innovation and change
• Lack of adequate capital or having some financial problems
• Customers’ losing confidence or increasing complaints on the business
• Poor management or inefficient organizational structure.


______________________________________________________________________
Opportunities
• Possible development of new products
• Expansion into new markets
• Development of a global brand
• Joint –development with other companies
• Possible growing demand for a product in the market
• Possible government policies encouraging the growth of the business and its
certain products
• New sources of profit or income.
Threats
• Changes in law or regulation which may prohibit or affect the production of a
business.
• Growing competition from local companies
• Increasing competition from foreign competitors
• New products developed by other companies which may replace the product of
the business
• Marketing activities or strategies which will be implemented by competitors.


______________________________________________________________________
ASSESSMENT
PART 1. Identify each situation if it is a strenght, weaknesses, opportunities or threats.
SWOT
CONDITION (strengths, weaknesses,
opportunities, and threats)
1. High inflation rate.
2. Lack of management skills of middle

managers.
3. Eco- friendly products.
4. Good corporate integrity.
5. More sources of raw materials.
6. New competitors.
7. Lack of advertisement and other forms of

promotion.
8. Poor brand image.
9. Unpredictable weather conditions.
10. Poor customer service.
PART 2: identify the following.

1. ______________ It is vital to consider factors arising from changes to the law.
2. ______________The skills that help managers understand how different parts of
an organization communicate with each other and with the company as a whole.
3. ______________It can provide a fast understanding of the external challenges fa
ced by an organization and its potential limitations on its strategy.
4. _____________ These are factors that arise as a result of demographic change
or changes in consumer behaviour patterns, cultural norms.
5. _____________ The purpose is to conduct a general and quick examination of a
business’s current position.


______________________________________________________________________
6. _____________ Manager decides how conflicts between subordinates
should be resolved.
7. _____________The willingness to interact with other persons, appreciate, guide
and inspire them.
8. _____________ Manager guides and motivates staff and acts as a positive influence in
the workplace.
9. _____________ The capacity to apply advanced skills or experience.
10. _____________ used to analyze the possible internal advantages and problems
that a business has.
V. FEEDBACK
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Parent’s Signature: ______________________________________________________

Teacher’s Name and Signature: ____________________________________________
Coordinator’s Name and Signature: _________________________________________

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KORBEL FOUNDATION COLLEGE, INC. .

Purok Spring Uno, Brgy. Morales, Koronadal City

Subject: Organization and Management Grade Level: 11

Quarter: 1st (2nd d term) Module: 3rd (1-5)

At the end of the presentation, the students should be able to:

• Determine the roles of managers.

• Discuss the key skills of managers.

• Define environmental scanning.

• Discuss SWOT and PEST Analysis.

Problem Solving Manager

Purok Spring Uno, Brgy. Morales, Koronadal City

• A role is a set of behaviours associated with a particular job.

Mintzberg’s Managerial Roles

Henry Mintzberg studied CEOs at work and created a scheme to define

what managers do on the job. These are commonly referred to as

Mintzberg’s managerial roles.

These can be grouped into three primary headings: interpersonal,

informational and decisional.

Purok Spring Uno, Brgy. Morales, Koronadal City

Role Description Identifiable Activity

Figurehead Manager serves as an official Greeting visitors;

Leader Manager guides and motivates Staffing, training

Liaison Manager interacts with peers Acknowledging

Role Description Identifiable

Monitor Manager receives and collects Reading magazines

Communication Manager distributes information Holding meetings;

Spokesperson Manager distributes information Holding board

Purok Spring Uno, Brgy. Morales, Koronadal City

Role Description Identifiable Activity

Entrepreneur Manager initiates Organizing sessions to

Disturbance Manager decides how Steps in when an employee

Resource Manager decides how Scheduling; requesting

Negotiator Manager decides to Participating in union contract

Generally speaking, effective managers must be proficient in four general

organizing require these skills

other people. Interviewing job applicants, forming partnerships with other

businesses, and resolving conflicts all require these skills.

Purok Spring Uno, Brgy. Morales, Koronadal City

program, designing a brochure, training people to use a budgeting system,

understanding manufacturing systems, etc. are examples of technical skills.

establish connections, acquire resources for the business.

Business Analysis Models

• PEST analysis is an analysis model examining the external environment

and the global factors that may affect a business.

• It can provide a quick understanding of the external pressures facing a

business and their possible constraints on its strategy.

• It is usually divided into four external influences on a business – political,

economic, social and technological.

Purok Spring Uno, Brgy. Morales, Koronadal City

Illustrations for PEST Analysis Models

To find how political development, locally, nationally, internationally affect the

1. Consumer laws and regulation

3. Government views of certain business activities, including local, national or

international government political issues affecting a business.

To find how economic factors may affect on the business.

1. Consumer activities, such as spending patterns

2. Economic conditions, such as inflation, unemployment, growth, etc.

3. Government policies, such as fiscal, monetary, exchange rates, etc.

4. The changes in production and labor market …

Purok Spring Uno, Brgy. Morales, Koronadal City

To find what competitive advantage a business may gain by social changes.

2. Birth rate increase, which may affect baby product markets