NAELH»p NPov2028-24NAcHOO7 ‘August 18, 2023 To, AINACH Member banks, for of ACH de Reference may be taken to our various communications high tage of retums of ACH debit ‘vansactons al the stakeholders are advised take the flowing measures, 1. Restrict the representation of the returned Wanesctine to 2 times (1 presentation +2 representations) 2, Representation ofa returad transaction can be done only afer 3 day rem the date otieten, 3. Representation tobe done ony after conematon rm the customer concemed onthe ‘valabity of balance 4, Incase of repeated retums: '. User inettulons should reach out to the customer and ensure thatthe resenlaton is resumed on afer confmation Is roceved fom the customer forhonouring to debit transactons, ', Destination banks should review the operation ofthe account, advice the {custome to maintain suffleent balance nd inthe evant of no improvement ‘ot the reguatory guides for handing such accounts thas been noticed despite repeated advisors toa the paris concerned the return Yage ‘ante to be wel beyond the tolerable nts ana therefore toting in clearing dcipine the {otowing measures shall be inplemented Ina phasod manner as per the schedule provided below Phase | With eect rom 1st October 2023 1 Additonal cherges of Rs. 1 pe return transaction abe levied on corporate wih reluns ‘above 50%, Phaso llth elec fom tet January 2024: 1 Re. 5 per tum transaction for corporate wih retura above 60%, Addonal Charges willbe for ransacon over and above the tveshol e 50% ‘Phas Il wit elect rom 1st Ap 2024 41. The corporates wth rlum ransacton above 30% wil be barra fom registering new mandates, 2. The uly code wi be bared for registering futher new mandetos uni the retums ace ‘brought down below the 30% thresholdNACH» ‘Al stakeholders are advise to take immediate remesi measures ensue adherence tote ‘learing dlecipine and reduce the retire “Theinformation herein may please be dsseminated o al the concerned. ih rogers, ‘cnanarGia (Chit ctine Products Operations & Technology)