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PO GUIDE PART 1
RULES AND REGULATIONS RELATING TO INLAND POST (For Customers)
There are 7 sections in the PO Guide Part 1
1. General
2. Letter and Parcel Post
3. Official Postal articles
4. Prohibited Articles
5. Money Orders
6. Philately
7. PLI

Section 1- GENERAL

ORGANISATION AND CONTROL (Clause 1)

✓ Our department is under the Ministry of Communications
✓ Apex management body of our department – Postal Services Board (PSB)
✓ Secretary of Posts is also the Chairperson of the Postal Services Board
✓ Our department is under administrative control of Director General of posts

POSTAL SERVICES BOARD (PSB)

✓ There are 6 members in the Postal Services Board
1. Personnel
2. Planning & HRD
3. Postal Life Insurance (PLI) (Code: 3PBOT)
4. Banking & DBT
5. Operations
6. Technology

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✓ Additional Secretary and Financial Advisor to the department is a Permanent Invitee to

the Board.
✓ The Board is assisted by a senior staff officer of the Directorate as Secretary to the Board.
✓ For administrative purposes, the entire country has been divided into 23 postal circles.
Each circle is headed by a Chief Post Master General.
✓ Each circle is further divided into Regions containing field units called Divisions.
✓ Each region is headed by a Post Master General.
✓ In each circle, the postal divisions are under charge of Superintendent/Senior
Superintendent of Post Offices. Similarly, RMS divisions are controlled by
Superintendent/Senior Superintendent of RMS.
✓ Minister Communications - Shri Ashwini Vaishnaw
✓ Minister of State of Communications - Shri Devusinh Chauhan

POSTAL SERVICES BOARD MEMBERS (As on October 2023)

✓ Shri Vineet Pandey, Secretary, Department of Posts & Chairperson, Postal Services Board
✓ Shri Alok Sharma , Director General (Posts) (President of India Accepted Voluntary Retirement of Shri
Alok Sharma on 14.12.2023)
✓ Ms Aindri Anurag, Member (Operations)
✓ Shri Sanjay Sharan, Member (Technology)
✓ Ms Manju Pandey, Member (Personnel)
✓ Ms. Vandita Kaul, Member (Banking & DBT)
✓ Shri Abhinav Walia, Member (Planning & HRD)
✓ Ms Meera Ranjan Tshering, Member (PLI) & Chairman, PLI Investment
Board
✓ Ms. Smita Kumar, Additional Director General (Coordination) (Ms. Smita
Kumar will be holding additional charge of Director General Postal Services (DGPS)
until further orders)
✓ Partha Sarathi Das, AS & FA
✓ Shri Aman Sharma, (Additional Charge) Secretary PSB

DOP AT A GLANCE

Postal Circles 23
Postal Regions 54
Postal Divisions 457
Circle Stamp Depots 1
Postal Store Depots 26
Railway Mail Service Divisions 69

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Postal Training Center 6

Post Office 1,59,251
Rural Post Office 1,43,985
Urban Post Office 15,266
Head Post Office 808
Sub Post Office 24,302
Gramin Dak Sevak Post Office 1,34,141
Delivery Post Office 1,51,313
Night Post Office 113
Sorting Hub 92
Countries covered under International Speed 100
Post(Merchandise & documents - both)
Countries covered under International Speed Post (documents only) 6
Average person served per Post Office 8,627
Average person served per Rural Post Office 6229
Average person served per Urban Post Office 31,242
Average Area served by a Post Office (in Sq. Km.) 20.64

Circles, Jurisdiction & Headquarters

NO CIRCLE Jurisdiction Headquarters

1 Andhra Pradesh Andhra Pradesh and Yanam Vijayawada
2 Assam Assam Guwahati
3 Bihar Bihar Patna
4 Chhattisgarh Chhattisgarh Raipur
5 Delhi Delhi New Delhi 110001
6 Gujarat Gujarat, Daman, Diu, Dadra, Ahmedabad
Nagar Haveli
7 Haryana Haryana Ambala Cantt
8 Himachal Pradesh Himachal Pradesh Shimla
9 Jammu Kashmir Jammu & Kashmir and Ladakh Srinagar
10 Jharkhand Jharkhand Ranchi
11 Karnataka Karnataka Bengaluru
12 Kerala Kerala, Mahi and Lakshadweep Trivandrum 695033
13 Madhya Pradesh Madhya Pradesh Bhopal

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14 Maharashtra Maharashtra and Goa Mumbai 400001
15 North Eastern Circle 6 North Eastern states of Shillong
Arunachal Pradesh, Manipur,
Meghalaya, Mizoram, Nagaland,
Tripura
16 Orissa Orissa Bhubaneshwar
17 Punjab Punjab and Chandigarh Chandigarh
18 Rajasthan Rajasthan Jaipur
19 Tamil Nadu Tamil Nadu and Pondicherry Chennai 600002
20 Telangana Telangana Hyderabad 500001
21 Uttar Pradesh Uttar Pradesh Lucknow
22 Uttarakhand Uttarakhand Dehradun
23 West Bengal West Bengal, Sikkim, Andaman and Kolkata
Nicobar Islands

Postal Services Staff Welfare Board (PSSWB)

✓ Postal Services Staff Welfare Board has been formed with the objective to promote,
develop, organize and exercise overall control in respect of staff humanities and Welfare
Institutions, sports, athletics and cultural activities etc.
✓ Hon’ble Minister of Communications is the Chairman and Secretary Posts is the
Executive Vice Chairman of the Board.
✓ The Board is also represented by 7 Staff members and 3 members from recognized
Unions.