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Journal of the Academy of Marketing Science (2023) 51:1191–1196

https://doi.org/10.1007/s11747-023-00984-w

EDITORIAL

The ubiquity of scarcity


Russell W. Belk1 · Gopal Das2 · Shailendra Pratap Jain3

Published online: 28 October 2023


© Academy of Marketing Science 2023

Introduction Various steps occurred as corporations and the lawmakers


scrambled to catch up with technology, ranging from Digital
To pre-contact Aboriginal Australians, possessions were Rights Management (DRM) that embedded anti-copying soft-
unwelcome. When you are nomadic, possessions are a bur- ware, to criminal prosecution, limited editions, and blockchain
den. Rather than each member of a group having their own digital registries (Mardon & Belk, 2018). Non-fungible tokens
spear, it makes more sense that someone who wants to hunt (NFTs) have even found a way to make freely circulating digital
kangaroos on a given day picks up a colleague’s spear with- copies like those widely available on the internet become either
out asking and returns it when they are done. But with Euro- authentic or inauthentic. Some of this was necessary to provide
peans came property laws and a gradual displacement of the ways for artists to make a living (Lessig, 2004), but it is clear
sharing ethos (Belk et al., 2000). Still, the European laws that even if information still wants to be free, the business and
at the time dealt with tangible or “real” property. When it legal world will not allow it. They have found ways to artifi-
came to creative art, there was another sort of encounter with cially create scarcity in an era when perfect digital copies of
Western property rights, in this case intellectual property. digital goods can be made infinitely available at little or no cost.
When Aboriginal Australian art began to become popular A similar story can be told about sharing. Without sharing
on the world market, it was still common to have an artwork it is doubtful that the human species would have survived.
painted on sand by multiple members of a clan who were Those who are old enough may remember when hitchhik-
responsible for a clan design (Belk & Groves, 1999). But the ing, staying with friends while travelling, making copies of
Western art market demanded individual artist signatures as music, film, and TV tapes, and borrowing a cup of sugar from
well as more permanent canvases. This became a bit chal- neighbors (in an era when Westerners used to make pies and
lenging. Heraclites declared to Westerners two and a half cakes from scratch) were all common practices (Belk, 2010).
millennia earlier that water, air, fire, and human intellect But thanks to companies like Zipcar, Didi, Bla Bla Car, Ola,
are a part of a commons available to all (Hyde, 2010, p.15). Uber, Didi, Airbnb, Spotify, Netflix, and Uber Eats, the for-
Opposing this principle became trickier still when the inter- mer free sharing actions have now been commodified and
net was developed, and free thinkers of the day declared that monetized. Their pricing has made them scarce (Albinsson
“information wants to be free.” Soon collective movements & Perera, 2018; Belk et al., 2019; Sundararajan, 2016).
like Napster and Pirate Bay became hubs on which to freely It is not just internet-based giants that have privatized and
share and acquire, recorded music, movies, and software commodified once commonly shared practices. Within the
(Giesler, 2006). Corporate battles ensued and contemporary household of the nuclear family, once-shared possessions like
sharers were branded as pirates and faced with fines and the family car, TV, stereo, phone, computer, radio, and even a
imprisonment. meal have now been privatized and are separately owned and
used by each member of the household over a certain age.
While it might be argued that this is an effect of abundance
The listed order of authorship is alphabetical. All three editors rather than scarcity, the effect in taking these objects out of the
contributed equally to this editorial. pool of shared household goods is to behave as if they are ours
and ours alone and not to be shared between spouses, siblings,
* Shailendra Pratap Jain
spjain@uw.edu or other generations under the same roof. In this case, it is our
privatized feelings toward these goods that has made them
1
York University, Toronto, Canada scarce private possessions. Not only has the family institution
2
Indian Institute of Management Bangalore, Bengaluru, India suffered, so has the general model of pooling and allocation
3
University of Washington, Seattle, WA, USA of scarce, once familial, resources.

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1192 Journal of the Academy of Marketing Science (2023) 51:1191–1196

Scarcity is everywhere demand drastic actions. They are also problems that can
lend themselves to corporate profiteering as well as irra-
At the outset of the COVID-19 pandemic we learned that tional consumer actions like hoarding toilet paper.
such sudden shocks to the global economic system made Scarcity’s robust and sometimes dramatic presence
shortages into seeming or actual scarcities. Masks, sanitiz- in life makes it imperative that we continue to engage
ing solutions, other personal protective equipment (PPE), in revealing its antecedents, correlates, and processing,
and respirators were suddenly in short supply. As stay-at- judgmental, and behavioral consequences. In pursuit of
home orders took effect, the four walls were closing in on this goal, we embarked on this special issue and received
us making things look a bit shabby. Home furnishings, several interesting and rich manuscripts. Owing to scarcity
DIY home improvement materials, desks, and home office of editorial space, we could accept only nine which we
goods soon became scarce as well. We panicked and began summarize below. Towards the end of our editorial, we
to hoard goods such as toilet paper and soap. Anything muse on scarcity as a proxy for some existing well-known
that we worried might run out was snapped up and this constructs hoping to bring together different streams.
led to more shortages. Even if there was no actual threat Subsumed in these musings are some ideas that can spur
of a shortage, at least we felt we were doing something. research in some crucial domains of our existence.
When COVID restrictions were finally over, new things
began to be scarce: clothing, rental cars, vacation prop-
erties, caravan (travel trailer) rentals, cruises, and more.
“Cabin fever” as much as pent-up demand drove many of Overview of the articles in this issue
these shortages and the underlying feeling of scarcity. This
in turn made prices for these goods go up as the demand Several authors and reviewers bunched up to create and
for plywood and lawn furniture came down. There was craft the nine manuscripts in this special issue represent-
now a glut on the market for face masks and other PPE. ing a broad swath of topics centered around the theme of
Long-delayed medical procedures had a huge backlog. scarcity. These manuscripts somewhat organically organize
Compounded by medical worker burnout and resignations themselves into three groups: six that focus on scarcity and
due to the stress and over-work during COVID, hospital consumers, two that examine the interplay of scarcity and
OR scheduling became another problem of scarcity. business, and one that focuses on scarcity and society. Below
Natural disasters, war, global warming effects, and we capture a summary of each manuscript grouped under
political tariffs and embargoes, are other semi-random these three categories:
factors causing scarcity. So are economic booms, stock
market surges, and mass migrations. Simple supply and Scarcity and consumers With a sample of over 60,000
demand explanations are just that—simplistic. The point observations from a survey in rural India, two archival
is that scarcity is ubiquitous, in both good times and bad. datasets from surveys in Italy and Germany, and two pre-
Shifts in climate and fossil fuel prices increase not only registered online experiments, Sarial-Abi and colleagues
the demand for electric vehicles, but also rare metals used (2023) show that consumers with scarce financial resources
for electric batteries, public and private home charging have greater discretionary expenditures because they harbor
stations, computer chips, new skills for car mechanics, greater optimism about the future leading them to engage
and home electricity. And electric vehicles are but one in more discretionary spending, borrowing, and investing.
response to shortages of clean air, water, and land in the These results add a new intellectual layer to the literature
fight against global warming. on financial scarcity and discretionary consumption while
We can see here a series of global ripple effects of scar- providing guidelines for managers and public policy makers
cities that drive home the points that we are an intercon- to nudge financially strapped consumers towards discretion-
nected global world, little shortages can have large conse- ary consumption. In another multi-method inquiry featuring
quences, and we will always have scarcity and shortages data from the lab, field, and archives, Wu and colleagues
as well as abundance and over-supply. Price responds (2023) forward the provocative idea of ‘beauty is scarce’ and
accordingly, but charging a higher price during times of the related proposition—that product aesthetics are a scarce
scarcity doesn’t solve the problem. It merely skews the commodity. Using this proposition as the springboard, they
distribution of who can afford it. Government intervention examine the effort consumers are willing to exert in acquir-
may or may not help. Support for pharmaceutical compa- ing products with superior aesthetics and find that the desire
nies during COVID helped spur the rapid development for such acquisitions is driven by the pride of owning them.
and scaling up of vaccines that saved lives. It also resulted In addition to documenting an empirically robust phenom-
in windfall profits. These are wicked problems that often enon, the paper pioneers the notion of aesthetic scarcity.

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Journal of the Academy of Marketing Science (2023) 51:1191–1196 1193

The well-known dichotomy of time vs. money scarcity Scarcity and business Ishihara and colleagues (2023)
and its implications have been investigated to the extent that explore a new product introduction scenario in the beer mar-
they now form a legitimate scarcity research marker. Across ket with two distinct features—the product is available for
four experiments, Malika and Maheswaran (2023) use this a limited time and has been introduced under an umbrella
dichotomy to examine how service firms that are either time brand. Using a multiple discrete–continuous choice model,
crunched or money crunched can use these scarcity cues to they analyze individual-level transaction data capturing
influence purchase. Intriguingly, this investigation finds that consumer choice and the asymmetric sales spillover effects
firms experiencing time scarcity are judged as competent between a parent product and a limited-time subproduct.
while those experiencing money scarcity are perceived as Among other interesting results, one of their findings is that
warm. This difference in perception maps onto preferences umbrella branding for limited-time products increases the
such that consumers who are communal (vs. exchange) ori- brand-level demand despite the cannibalization of the sales
ented prefer to purchase from a time (vs. money) crunched of a parent product. The intriguing story here is that a strat-
firm. An interesting implication of this investigation is that egy of a limited-time product introduced under an umbrella
instead of avoiding it, service firms can use their resource brand name may help spur brand-level demand.
(time or money) scarcity to influence consumer judgments
and behavior. In an invited piece for this special issue, Hamilton and
Henkel and Toporowski (2023) examine the temporal Hosany (2023) propose a framework that distinguishes
effects of scarcity using a novel context – pop up stores between demand-driven vs. supply-driven scarcity and
which exist for a limited time and are among the first to strategic vs. non-strategic drivers of product scarcity, and
offer insights regarding the link between scarcity and self- then juxtaposes them. This framework generates a few
enhancement. Two field and three lab studies reveal that crucial insights. First, scarcity’s effects are predicated on
a pop-up store’s temporal scarcity is associated with an the consumer segments in focus—some segments value
enhanced brand experience. The authors also show that it more, some less. Second, when a product experiences
consumers with a high need for uniqueness communicate scarcity from the demand as well as the supply side (ver-
this experience with distant others in a self-enhancing and sus one or the other), its value tends to be longer lasting.
positive way but neutrally with close others. The idea of the Third, how a firm allocates resources to match demand and
self is explored by Nguyen and colleagues (2023) as well. supply influences consumer response. Moving forward,
Integrating disposal and scarcity literatures, these authors we expect this article to become foundational for scarcity
compare the effects of different disposal-based scarcity strat- researchers.
egies—incineration which completely destroys the product,
and less destructive methods such as recycling, donating, Scarcity and society Hosany and Hamilton (2023), drawing
or discounting through factory outlets. Their empirical test- on depth interviews with 30 families from diverse demo-
ing finds that scarcity through destruction compromises graphic backgrounds, develop a framework to demonstrate
consumer brand evaluations while recycling, donating, and how families respond to resource scarcity. This research
discounting methods, along with indicating a lack of brand examines how multi-dimensional, concurrent and/or con-
overstock, can enhance brand evaluations. Communicating secutive life events, such as job changes, house moves, or
sold-out stock does not translate into such beneficial effects. childbirth, create a mismatch between available and required
Several mediators underlie these varied effects of overstock resources to trigger situational resource scarcity. The authors
reduction methods including exclusivity, popularity, and identify different patterns of adjustments in consumption and
wastefulness. They also identify self-brand connection to resource investment over time, based on families’ chronic
moderate the mediating effect of perceived wastefulness in resources and reliance on support networks. Notably, the
the link between overstock reduction methods and brand greater flexibility afforded by multiple family members is
evaluations. In addition to documenting these interesting constrained by collective goals, domains of control, tensions
effects, this paper serves an important purpose – it brings and negotiations.
together disposal and scarcity, two relatively unexplored
domains in consumer research.
Lastly, in a conceptual piece, Roux and colleagues (2023) Scarcity: Some further musings
draw upon the 5Ps (Product, Price, Promotion, Place, and
People) of the marketing mix to identify open research ques- As these nine articles—seven empirical and two concep-
tions about the significance of scarcity for both marketing tual—indicate, scarcity is ubiquitous and enmeshed with
strategy and consumer behavior. This manuscript carries the lives of the consumer, the firm, and society at large.
potential to form the basis for multiple future inquiries that With its tentacles circling the planet, it is timely to ask:
go deeper into the scarcity domain. does scarcity relate only to 5Ps, time, and money? Clearly,

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these represent the low hanging fruit of inquiry domains and inability to healthily cope with a stressful situation. Dimin-
unsurprisingly, most foundational research has focused on ishing/minimizing this scarcity of coping resources and help-
these forms of scarcity. However, when we take a high-level ing addicts develop an abundance of such resources are the
view, it becomes evident that whenever there is a lack or foci of most of rehabilitation and recovery programs. Scarcity
shortage of ‘something’, it represents scarcity. What could scholars can subsume an examination of coping resources
these ‘somethings’ be? We offer a few ideas to cast some as their research mission to enable a deeper understanding
existing scholarship under the rubric of scarcity as well as of the causes and consequences of addiction and maladap-
propose some novel areas that research can help illuminate. tive consumption and interventions that can help in recovery
(Chang et al., 2021).
Loneliness as relational scarcity Loneliness is believed to
be a scourge invading our planet and is viewed as involv- Scarcity as a disposition Virtually all research treats scarcity
ing “…situations in which the number of achieved rela- as situational—a product in a limited edition, a promotion
tionships is smaller than desired, or when the existing ending on a specific date, consumers being financially or
relationships fail to achieve the desired level of intimacy” time crunched. Might some consumers dispositionally sub-
(Jong-Gierveld & Kamphuis, 1985). This classic view scribe to the belief that the “grass is always greener on the
underlies much of the subsequent literature on loneliness. other side” (Goldsmith et al., 2020)? Regardless of where
A key aspect of this definition is that loneliness is intrinsi- the roots of such a mindset reside exploring which should be
cally linked with situations when consumers lack stable a standalone research endeavor, there are likely to be non-
and net positive relationships. Das et al. (2021) explore a trivial consequences of such a mindset. For instance, some
broad set of COVID-related marketing implications and of the emotional correlates/effects of a scarcity mindset
propose relational scarcity as one of them. Indeed, lonely could be envy and/or jealousy towards others’ possessions,
consumers face scarcity of positive relationships. Interest- greed, and low self-esteem.
ingly, loneliness is associated with some mental health
issues (Gerino et al., 2017) similar to those being discov-
ered with scarcity (Yazd et al., 2020). It will be useful
to delve into typologies associated with both to examine Conclusion
where loneliness and relational scarcity overlap and where
they do not. We would like to thank the authors whose outstanding
research is published in this special issue as well as those
Scarcity of coping resources Consumers experience stress- whose work did not find a place here. A number of review-
ful situations before, during and after consumption and ers offered their time and intellectual wisdom to help cull
use different coping strategies to address them. Two such through the manuscripts. One of our pleasant realizations
strategies that are well accepted in literature are problem- while working through this special issue was that there
focused and emotion-focused coping (Strutton & Lumpkin, is no scarcity of high-quality scarcity research emerging
1994). Coping that is problem focused involves approaching/ from different parts of the world. For this, we are abun-
squarely facing a stressful situation and acting to minimize/ dantly grateful.
eliminate it. Emotion-focused coping represents an avoid-
ance strategy and serves more as a regulatory response to
the stress wherein consumers focus on their feelings vis-à-
vis the problem. When consumers are dispositionally more Appendix: List of reviewers for this special
problem or emotion-focused, they could experience resource issue
scarcity which prevents them from using the other strategy.
Addictive consumption is a type of behavior which is often Thank you to the following reviewers who offered their
associated with serious negative consequences and for alco- time and effort to review manuscripts for this special issue.
hol, drugs, smoking, and gambling alone, it costs upwards of
$750 billion in the US (Reimann & Jain, 2021). One of the Sascha Alavi
underlying drivers of addiction is repetitive and severe child- Joshua T. Beck
hood trauma (Zarse et al., 2019). Such trauma is believed to Michael Bryan Beverland
affect emotional pathways in the addict’s brain and ‘using’ Abhijit Biswas
becomes the mechanism to cope with stressful situations. Tonya Williams Bradford
This repetitive cycle once started can become difficult to stem Aaron Brough
and results in addiction which is notoriously hard to treat. A Dipankar Chakravarti
reason why addicts may fail in their effort to recover is their

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Journal of the Academy of Marketing Science (2023) 51:1191–1196 1195

Patrali Chatterjee Anne Roggeveen


Amitava Chattopadhyay Gretchen R. Ross
Hai Che Caroline Roux
Fangyuan Chen Subroto Roy
Catherine Cole Anthony Salerno
T. Bettina Cornwell Saeed Samiee
Robin A. Coulter Hope Jensen Schau
Carolyn F. Curasi Sankar Sen
Matteo De Angelis Rafay A. Siddiqui
Alain Debenedetti Tandy Thomas
Claudiu Dimofte Gulnur Tumbat
Patrick van Esch Broderick Turner
Ali Faraji-Rad Aulona Ulqinaku
David Gal Giampaolo Viglia
Tanuka Ghoshal Jing (Alice) Wang
Michael David Giebelhausen Yan Xu
Julian Givi Danny Zane
Kelly Goldsmith Wei Zhang
Laura Grazzini Chen Zhou
Adam Eric Greenberg
Rebecca W. Hamilton
Manuel Hermosilla
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