MNU Quality Management Solutions

MOHD NOR USOP

M.Sc (Management), B. Ed., Cert. Ed., IRCA
Exampler Global
(Quality Management Consultant)

MEMAHAMI & MELAKSANAKAN ISO 21001: 2018

- SISTEM PENGURUSAN ORGANISASI PENDIDIKAN (EOMS)
(IMP21001)
-
(Duration: 2 Days)

TINJAUAN KESELURUHAN

ISO 21001 adalah Sistem Pengurusan Organisasi Pendidikan (EOMS) untuk Organisasi
Pendidikan. Ini adalah standard yang paling fokus untuk organisasi pendidikan dan
penyedia perkhidmatan pembelajaran. Standard ini menentukan proses operasi untuk
perkhidmatan pendidikan dan berfokus pada amalan terbaik seperti strategi,
tanggungjawab sosial, rekabentuk kurikulum, penyampaian dan penilaian kursus.
Standard ini selaras dengan Standard Klasifikasi Pendidikan Antarabangsa (International
Standard Classification of Education) yang dicadangkan oleh UNESCO dan dengan
Kerangka Jaminan Kualiti Eropah untuk Latihan (European Quality Assurance Framework
for Training) (EQAVET). ISO 21001 berdasarkan ISO 9001, dan dapat diselaraskan
dengan standard sistem pengurusan ISO yang lain melalui penerapan Struktur Tingkat
Tinggi. Standard ini boleh dan mampu dilaksanakan oleh organisasi pendidikan dan
penyedia perkhidmatan pembelajaran

OBJEKTIF KURSUS

Untuk memberi pemahaman mengenai

• tujuan dan faedah pelaksanaan ISO 21001
• prinsip pengurusan EOMS
• keperluan ISO 21001
• proses pelaksanaan dan pensijilan ISO 21001

KANDUNGAN KURSUS

Tinjauan ke atas Sistem Pengurusan Kualiti ISO

Pengenalan ISO 21001: 2018 dan faedahnya
Prinsip Pengurusan EOMS
Memahami terma dan definisi
Memahami keperluan
• Klausa 4 - Konteks organisasi
• Klausa 5 - Kepimpinan
 MNU Quality Management Solutions
MOHD NOR USOP
M.Sc (Management), B. Ed., Cert. Ed., IRCA
Exampler Global
(Quality Management Consultant)

• Klausa 6 - Perancangan
• Klausa 7 - Sokongan
• Klausa 8 - Operasi
• Klausa 9 - Penilaian prestasi
• Klausa 10 - Penambahbaikan
Lampiran Normatif dan Informatif
Pengenalan Analisis Jurang ISO 21001
Pelaksanaan dan pensijilan

SIAPA YANG PERLU MENGHADIRI

• Individu yang terlibat dalam pengurusan dan pentadbiran pendidikan

• Sesiapa yang terlibat dalam perancangan, pelaksanaan, penyelenggaraan,
penyeliaan atau pengauditan EOMS ISO 21001: 2018
• Individu yang ingin mendapatkan pengetahuan mengenai proses utama Sistem
Pengurusan Organisasi Pendidikan

BUTIRAN KURSUS

Tempoh: 2 Hari, 08:30 pagi - 05:00 petang

Bahasa: Bahasa Inggeris & Bahasa Malaysia

Hubungi:

MNU Quality Management Solutions

624, Lorong Sri Kenanga 1/7
Taman Bukit Chedang, 70300 Seremban
Phone: +606-7629412 (DL)
+6012-5095429 (Mobile)
Email: mnusup@gmail.com

Reg. No. NS0178789-D

 MNU Quality Management Solutions
MOHD NOR USOP
M.Sc (Management), B. Ed., Cert. Ed., IRCA
Exampler Global
(Quality Management Consultant)

UNDERSTANDING & IMPLEMENTING ISO 21001:2018

- EDUCATIONAL ORGANIZATIONS MANAGEMENT SYSTEMS (EOMS)

(IMP21001)
-
(Duration: 2 Days)

OVERVIEW

ISO 21001 is an Educational Organizations Management System (EOMS) for Educational

Organization. It is the most focussed standard for educational organisations and
learning service providers. It specifies operational processes for educational services and
focusses on best practices such as strategy, social responsibility, design of curriculum,
delivering and evaluating courses. This standard aligns with the International Standard
Classification of Education proposed by UNESCO and with the European Quality
Assurance Framework for Training (EQAVET). ISO 21001 is based on ISO 9001, and can
be aligned with other ISO management system standards through the application of the
High Level Structure. The standard can be implemented by educational organizations
and learning service providers

COURSE OBJECTIVE

To provide understanding on
• the purpose and benefits of implementing ISO 21001
• EOMS management principles
• the requirements of ISO 21001
• the implementation and certification process of ISO 21001

COURSE CONTENTS

Overview to ISO Quality Management System

Introduction to ISO 21001:2018 and its benefits
Management Principles of EOMS
Understanding terms and definitions
Understanding the requirements
• Clause 4 - Context of organization
 MNU Quality Management Solutions
MOHD NOR USOP
M.Sc (Management), B. Ed., Cert. Ed., IRCA
Exampler Global
(Quality Management Consultant)

• Clause 5 – Leadership
• Clause 6 – Planning
• Clause 7 – Support
• Clause 8 – Operation
• Clause 9 – Performance evaluation
• Clause 10 – Improvement
Normative an informative annexes
Introduction to ISO 21001 Gap Analysis
Implementation and certification

WHO SHOULD ATTEND

• Individuals involved in Educational Management and Administration

• Anyone involved in the planning, implementing, maintaining, supervising or
auditing of an ISO 21001:2018 EOMS
• Individuals seeking to gain knowledge on the main processes of Educational
Organizations Management Systems

COURSE DETAILS
Duration: 2 Days, 08:30 am – 05:00 pm

Language: English & Bahasa Malaysia

Contact:

MNU Quality Management Solutions

624, Lorong Sri Kenanga 1/7
Taman Bukit Chedang, 70300 Seremban
Phone: +606-7629412 (DL)
+6012-5095429 (Mobile)
Email: mnusup@gmail.com

Reg. No. NS0178789-D