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  • KPI-Ops 20230706

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    Avinash Gupta
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    5 views1 page

    KPI-Ops 20230706

    Uploaded by

    Avinash Gupta

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    General KPI Operations

    PT Pakde Solusi Digital (Pakde By Shipper)

    Fulfillment

    Measurement (per month) Standard

    Inbound Order Processed Sameday per Month (Inbound PO)


    Inbound Sameday GRN 99.00%
    Total Inbound Order per Month (Inbound PO)

    Outbound Order Processed Sameday per Month (SO)


    Outbound Sameday Dispatch 99.00%
    Total Outbound Order per Month (SO)
    Actual qty (pcs)
    Inventory Record Accuracy System qty (pcs)
    99.00%
    (IRA) by quantity
    *net-off based on quantity
    Warehouse Mishandling Damage Mishandling when inbound and outbound per
    (Damage / (Volume Inbound + Month(pcs) <1%
    Outbound)) Total Quantity Inbound and Outbound per Month (pcs)
    Error Fulfillment Rate # Order Error / Total Outbound Order per Month 0.03%

    PT Pakde Solusi Digital Website www. shipper. id


    Citywalk Sudirman Lt.3, E- Mail cs@ shipper. id
    Jl. K. H. Mas Mansyur No. 10, Karet Tengsin, Tanah Abang Whatsapp + 62819 -0888 -7447
    Jakarta Pusat, 10220 KPI Ops v1

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